Human Resources Advisor

JOB PROFILE

Position#:00147032

TITLE: HUMAN RESOURCES ADVISOR

CLASSIFICATION: BAND 2

JOB OVERVIEW

BC’s Office of the Human Rights Commissioner (BCOHRC) exists to address the root causes of inequality, discrimination and injustice in B.C. by shifting laws, policies, practices and cultures. We do this work through education, research, advocacy, inquiry and monitoring.

The Human Resources Advisor provides specialized human resources advice, consultation, and support on a wide range of workforce matters including the interpretation and application of human resource legislation, policies, procedures, and employment terms and conditions, in alignment with human rights law and principles. The Advisor provides advice, options and recommendations to management relating to recruitment, retention, performance management, professional development, leave management, and occupational health and safety. The Advisor also contributes to organizational effectiveness by leading and/or supporting the development and implementation of organizational development programs and special initiatives.

ACCOUNTABILITIES

• Provides HR advice, consultation and information to management and employees on the interpretation and application of internal policies, procedures, resources and terms and conditions of employment and other HR legislation and policies.
• Provides advice and takes action in partnership with management on sensitive HR matters, including but not limited to employee relations, disability case management, performance management, attendance and leave management.
• Identifies and escalates complex issues and risk to the Manager, Human Resources for resolution.
• Researches and analyzes workforce data, HR trends and organizational needs in order to recommend strategies that support operational needs of the Office.
• Consults with management to identify workforce planning requirements and develops recruitment and staffing strategies to support staffing priorities.
• Provides advice on recruitment and staffing processes for positions at all levels, including job profile design, candidate evaluation and selection and staffing best practices within BCOHRC ensuring transparent documentation of competitive, inclusive and meritorious hiring practices.
• Applies existing job evaluation plans to provide advice on job profile classification.
• Provides advice on salary eligibility and administers compensation in accordance with established policy and terms.
• Coordinates employee lifecycle processes, including onboarding, employment changes, leave administration, and offboarding.
• Maintains HR records, workforce data, and HR information systems, ensuring information is accurate, confidential, and compliant with legislative, policy, and records management requirements.
• Supports, develops, implements, and improves BCOHRC-wide HR programs, policies, procedures, and supporting resources that consider broader organizational people management practices and BCOHRC needs.
• Supports and promotes the integration of diversity, equity, inclusion, and accessibility and decolonization principles into all areas of HR work.
• Builds and maintains collaborative relationships with internal and external partners, including employees, managers, service providers, educational institutions, and the BC Public Service Agency.
• Develops and implements communication strategies and other mechanisms to ensure BCOHRC management and staff are apprised of corporate human resource programs and initiatives.
• Researches emerging issues, trends and best practices while continuously developing HR expertise in the practical application of policies and procedures; develops/modifies policies and procedures as required for continuous improvement.
• Leads and mentors team members, allocates work and monitors adherence to work procedures and policies. May formally supervise staff as assigned.
• Researches staff learning options and may deliver HR-related learning to diverse employee groups.
• Exercises spending authority for HR services related purchases and iExpense approvals for staff as required.
• Performs other related duties and special projects as and when required.

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE

• Post-secondary degree in a related field (e.g. human resources, organizational behaviour, public administration, business administration) or equivalent combination of education and experience.
• A minimum of three years recent experience providing professional human resources advice and services including:

o Providing consultative advice on HR matters related to management in the areas of employee/labour relations, performance management, classification and compensation, recruitment, and professional development.

o Working in partnership with management to address and resolve complex issues related to workplace conduct, performance, attendance, and labour relations aspects of employee health and wellbeing.

o Interpreting and applying HR legislation, policies, procedures, and terms and conditions of employment within a public sector environment.

o Negotiating, facilitating, and resolving conflict situations with mutually acceptable conditions.

o Applying human rights, reconciliation, decolonization, diversity, equity, inclusion, and accessibility principles in the delivery of HR services.

• Experience developing, implementing and maintaining organization-wide HR programs, policies, procedures, and supporting resources.
• Experience using HR information systems, providing guidance to others on such systems, and maintaining confidential employee and workforce data in accordance with legislative and policy requirements.
• Analyzing workforce data, trends, and organizational needs to develop recommendations and support decision-making.

Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required.

WILLINGNESS STATEMENT: MUST BE WILLING TO WORK OCCASIONAL EVENINGS OR WEEKENDS. OCCASIONAL TRAVEL MAY BE REQUIRED.

Preference may be given to applicants with the following:

• To complement the diversity of the BCOHRC team, preference may be given to applicants who are Indigenous, Black or racialized, people with diverse gender identities or expressions, sexual orientations, and/or people with disabilities.
• Experience working in an environment that supports or promotes human rights, equality and justice and applying human rights principles to human resources practices
• Experience advising on employee relations and accommodations.
• Experience developing, delivering or facilitating learning sessions, workshops or training related to human resources.
• Experience providing human resource advice and services within the BC public service.
• Experience using PeopleSoft, CHIPS, AskMyHR, applicant tracking systems, learning platforms or other enterprise HR information systems.
• Lived experience with human rights work, which could be through your own identity and/or personal experiences related to human rights.

KNOWLEDGE, SKILLS, AND ABILITIES

• Commitment to and passion for human rights.
• Ability to communicate effectively both orally and in writing, using a variety of communication tools (telephone, email, Live Meeting, Communicator, for example) and to make presentations, both formal and informal, to management and colleagues.
• Ability to build collaborative and effective working relationships with management, colleagues, external partners and other agencies.
• Ability to listen, understand and respond effectively to requests and issues.
• Ability to influence management and colleagues.
• Ability to work effectively as part of a team and to promote a culture of teamwork, collaboration, integration and alignment, as well as work independently.
• Ability to conduct research and apply analytical skills.
• Ability to integrate principles of diversity, equity, inclusion, accessibility and decolonization in day-to-day interactions and work.

INDIGENOUS RELATIONS COMPETENCIES

• Cultural Agility is the ability to work respectfully, knowledgeably and effectively with Indigenous people. It is noticing and readily adapting to cultural uniqueness in order to create a sense of safety for all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is examining one's own culture and worldview and the culture of the BC Public Service, and to notice their commonalities and distinctions with Indigenous cultures and worldviews. It is recognition of the ways that personal and professional values may conflict or align with those of Indigenous people. It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.
• Building a trust-based relationship requires a fundamental understanding that "relationship" is the foundation from which all activities happen and that building a good relationship takes time and commitment.

BEHAVIOURAL COMPETENCIES

• Conflict Management is the ability to develop working relationships that facilitate the prevention and/or resolution of conflicts within the organization.
• Problem Solving/Judgment is the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes and generate solutions
• Commitment to Continuous Learning involves a commitment to think about the ongoing and evolving needs of the organization and to learn how new and different solutions can be utilized to ensure success and move the organization forward.
• Listening, Understanding and Responding involves the desire and ability to understand and respond effectively to other people from diverse backgrounds.
• Teamwork and cooperation is the ability to work cooperatively within diverse teams, work groups and across the organization to achieve group and organizational goals. It includes the desire and ability to understand and respond effectively to other people from diverse backgrounds with diverse views.
• Consulting involves partnering with clients to understand business needs, provide professional advice, identify practical solutions, and support informed decision-making on human resource matters.

For more information on competencies, see:

Competencies in the BC Public Service

BC Public Service competencies list

Indigenous relations behavioural competencies