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Reporting to the Director, Research and Prospect Management, and working in collaboration with peer Research Officers, this role will serve as a strategic partner in advancing the fundraising efforts of the Major and Estate Giving, Leadership and Annual Giving and Corporate and Community Partnerships teams and the broader Foundation. This role will play a key role in proactively identifying, researching, evaluating, and providing recommendations on donors, volunteers, and prospects as well as supporting the creation of robust donor pipelines. By informing strategy and supporting relationship-building, this role plays a critical part in achieving The Princess Margaret’s fundraising goals.You will:<ul><li>Conduct in-depth research on donors and prospects using internal information and external sources to provide strategic recommendations.</li><li>Support effective engagement strategies by evaluating donor and prospect capacity, interests, relationships, and inclination to give.</li><li>Develop detailed and confidential profiles, reports, and briefing materials for individuals, foundations, and corporations.</li><li>Lead the systematic and proactive identification of potential donors to build and maintain a robust pipeline for frontline fundraisers.</li><li>Prepare materials for prospect management meetings, including recommendations on how best to balance portfolio’s based on wealth indicators, philanthropic interest and past giving history.</li><li>Identify and map relationships to uncover opportunities for engagement with key individuals, communities, and networks.</li><li>Monitor and communicate news, events, and issues that impact PMCF’s fundraising strategies, the philanthropic environment, and stakeholders and volunteers.</li><li>Support and improve the prospect clearance process to enhance collaboration across teams.</li><li>Revise templates and compose documents (profiles, notes) using style and content appropriate to specific audiences.</li><li>Respond promptly to research requests and deliver tailored insights to fundraising teams.</li><li>Appropriately handle, sort and store donor and prospective donor information, ensuring compliance with confidentiality and privacy policies.</li></ul>Qualifications<ul><li>A bachelor’s or graduate degree in library science, information management, market research, or related field – or equivalent experience.</li><li>3+ years of experience in prospect research, fundraising, or a related discipline (healthcare fundraising or campaign experience is an asset).</li><li>Proficiency with prospect research tools and databases (iWave, Wealth-X, RelSci), CRM platforms (Blackbaud CRM), and other online sources.</li><li>Strong analytical skills to assess donor capacity, interests, and philanthropic alignment, with attention to detail and accuracy.</li><li>Experience synthesizing complex information from diverse sources into actionable insights that inform donor strategy and engagement.</li><li>Excellent writing and editing skills for creating tailored profiles, reports, and briefing materials.</li><li>Ability to maintain confidentiality, work well with others, and manage competing deadlines and projects.</li><li>Strong organizational, communication, and presentation skills.</li><li>A proactive, detail-oriented, and problem-solving mindset with a collaborative, team-first approach.</li></ul>Additional InformationWe believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.<ul><li>Experience a sense of purpose that you won’t get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer</li><li>We have an open and approachable culture that enables you to bring your best ideas forward</li><li>We offer a competitive compensation package including competitive salary, incentive pay, health benefits, and Healthcare of Ontario Pension Plan</li><li>We will invest in your growth through ongoing learning opportunities, individual development planning, and education assistance programs</li><li>We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs</li></ul>UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates.&nbsp; Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The Princess Margaret Cancer Foundation

Prospect Management and Research Officer

Position Title: O ice and Team Support Specialist 
Location: 130 Albert St., Ottawa, ON (Hybrid, with minimum of three days per week in 
o ice) 
Reports To: Vice President, Finance &amp; Operations 
Organization: Hotel Association of Canada (HAC) 

Salary: $68K-$75K, plus benefits 

ABOUT HAC 

The Hotel Association of Canada is committed to enabling the success of the Canadian 
hotel and lodging industry through trusted, impactful advocacy, and strong member 
programs. 

When you join HAC, you join an energetic team of professionals who appreciate a dynamic 
work environment, flex hours, great benefits, and strong morale. We work hard and have 
fun while doing it! 

HAC is an equal opportunity employer. We celebrate diversity and are committed to 
creating an inclusive environment for all employees. We respect the dignity and 
independence of people with disabilities and provide accommodation and support to 
persons with disabilities throughout the recruitment and selection process. 

Position Overview: 

The O ice and Team Support Specialist plays a key role in ensuring the smooth 
functioning of o ice operations, supporting human resources and financial administration, 
and facilitating e ective communication and coordination across the organization. This 
role requires a proactive, organized, and detail-oriented individual who thrives in a dynamic 
environment and enjoys supporting a collaborative team. 

 
Key Responsibilities: 

O ice Operations &amp; Facilities Management 

ï· Oversee day-to-day o ice operations, including supply inventory. 
ï· Serve as the first point of contact for general internal and external inquiries. 
ï· Ensure professional and well-organized common o ice spaces, including storage. 
ï· Maintain filing systems (physical and digital) and support document preparation. 
ï· Support internal communications and manage corporate information on 

Basecamp. 


ï· Support IT and o ice equipment (printers, copiers, phones) functionality and 
coordinate maintenance and repairs. 

ï· Maintain records of software subscriptions and external memberships. 
ï· Handle incoming/outgoing mail and courier services. 
ï· Administer o ice/building security and access systems. 
ï· Liaise with facilities management, vendors, and service providers. 
ï· Maintain o ice policies and procedures. 
ï· Ensure compliance with health and safety regulations 

Administrative Support 

ï· Organize sta meetings and events, including catering, logistics, and any meeting 
notes or follow-up documentation. 

ï· Assist with Board and Committee meeting logistics, materials, and follow-ups. 
ï· Provide scheduling and travel coordination, as required. 

Human Resources Support 

ï· Coordinate onboarding/o boarding schedules and requirements in collaboration 
with Finance, HR and IT. 

ï· Maintain onboarding documentation and internal protocols. 
ï· Support employee recognition and retention programs. 
ï· Maintain and track sta training and policy documentation. 

Finance &amp; Budget Administration 

ï· Track o ice expenses and manage petty cash. 
ï· Code and submit invoices, support document collection, and deposits. 
ï· Coordinate expense reports and reimbursements for Board and senior leadership. 

 
Qualifications: 

Education/Experience 

ï· Postsecondary education in business administration, o ice management, a related 
field (diploma or degree), or equivalent experience. 

ï· 3–5 years of administrative or o ice coordination experience, including: 
o Managing budgets, vendors, and/or o ice facilities. 
o Demonstrated computer literacy, especially in Microsoft O ice Suite (Word, 

Excel, Outlook, PowerPoint). 


o Coordinating o ice equipment and systems (printers, phone systems, video 
conferencing tools). 

o Accounting or CRM software (e.g., QuickBooks) is an asset. 
 

Core Skills 

ï· Strong organizational and time management abilities, with the ability to prioritize 
tasks and manage multiple deadlines. 

ï· Attention to detail and accuracy. 
ï· Excellent written and verbal communication. 
ï· Professional and courteous interpersonal skills. 
ï· Budget management and expense tracking. 
ï· O ice procurement and inventory management. 
ï· Ability to manage vendor contracts and service agreements. 
ï· Proactive in identifying and resolving o ice issues. 
ï· Adaptable and able to handle unexpected situations with calm and 

professionalism. 
ï· Maintains a high level of discretion and confidentiality. 


Why Join Us: 
This is an opportunity to help support HAC as it strives to influence public policy in a sector 
that plays a vital role in Canada’s economy and communities. At HAC, you’ll work in a high-
impact, collaborative environment alongside industry leaders committed to driving 
change. 

Interested applicants should send their CV and cover letter to 
<a href="mailto:careers@hotelassociation.ca" target="_blank">careers@hotelassociation.ca</a> by Thursday, September 4, 2025.

Hotel Association of Canada

Office & Team Support Specialist

Adult Day Program Volunteer (m/w/f) in North York, ON, Canada – Unpaid Volunteer Position.<h2>About us</h2>Community Access Learning Centre is dedicated to providing inclusive and supportive programs that enhance the quality of life for individuals in our community. Our focus is on fostering an environment where everyone can learn, grow, and participate actively in society.<h2>What you will do</h2><ul><li>Assist in the planning and facilitation of daily activities for program participants.</li><li>Engage with participants to promote a positive and inclusive atmosphere.</li><li>Help maintain a safe and clean environment.</li><li>Provide companionship and social interaction to participants.</li></ul><h2>What we are looking for</h2><ul><li>Passion for working with adults in a community setting.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work well in a team and independently.</li><li>Previous volunteer or work experience in a similar role is an asset but not required.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact in the community.</li><li>Gain valuable experience in a supportive and inclusive environment.</li><li>Flexible volunteer hours to accommodate your schedule.</li><li>Chance to develop new skills and meet new people.</li></ul><h2>Our Hiring process</h2><ul><li>Submit your application through our website or email.</li><li>Initial phone interview with our volunteer coordinator.</li><li>In-person interview and tour of our facility.</li><li>Completion of a background check.</li><li>Orientation and training session for successful candidates.</li></ul><h2>Place of work / Location</h2><ul><li>North York, ON, Canada</li></ul>

Community Access Learning Centre

Adult Day Program Volunteer

​DATE: August 12, 2025LOCATION: Toronto, ON – Toronto BSTR&nbsp; COMPENSATION: $52,109 - $53,400 Annually ProratedLOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Full-time Permanent Behavioural Personal Support Worker. Job Summary&nbsp; The Behavioural Support Personal Support Worker is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions who are ALC or at risk of becoming ALC in the acute care setting of the geographical areas of Ontario Health Central or Ontario Health Toronto. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with behavioural challenges. Working with Psychogeriatric Case Manager, the PSW will enhance the quality of life for individuals with responsive behaviours in hospital. The PSW is part of a team that provides behavioural support services to individual persons served, transitional management between health care providers and ongoing training for persons served, family, caregivers and clinicians.&nbsp; What You Will Do<ul><li>Act as the Primary PSW for assigned person(s) served.&nbsp; Follow the weekly schedule of required visits;</li><li>Perform and record complete and accurate observation of the person served and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;</li><li>Documents activity according to agency standards in client information system and reports observational data using specified tools (BSO-DOS, ABO’s, Standard Behaviour Questionnaire etc.);</li><li>Assists the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours;</li><li>Offers suggestions to the development of individual Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;</li><li>Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;</li><li>Uses the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating;</li><li>Accepts direction from the Psychogeriatric Case Manager regarding the Behavioural Support Plan and scheduling of visits to the person served;</li><li>Model the effective interventions/strategies to hospital staff, caregivers and/or family members using peer-to- peer mentoring;</li><li>Attend Behavioural Support Plan meetings/Discharge meetings and/or rounds etc. within the respective hospitals;</li><li>Participates in multi-disciplinary conferences, care conferences for the person served, and staff development conferences;</li><li>Shares responsibilities for care of the person served by working together with other staff members;</li><li>Actively assist and support the transition of persons served to their next care destination;</li><li>Meets the needs of&nbsp; persons served by communication, observation and direct care</li><li>Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols</li><li>Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;</li><li>Follows standard infection control practices and enhanced precautions as instructed;</li><li>It is an expectation of the position that most of the work will be conducted in hospitals and compliance with their occupational health polices and protocols will be required (associated costs will be reimbursed)</li><li>Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.</li></ul>What You Bring&nbsp; Must Haves<ul><li>Completion of a post-secondary education in Human Services (i.e. Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate);</li><li>Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours;</li><li>Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training;</li><li>Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project;</li><li>Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach;</li><li>Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management;</li><li>Ability to interact with clients in a positive and supportive manner;</li><li>Physically able to perform demanding body mechanics (i.e. lifting, transferring, etc.)</li><li>First Aid and CPR certification;</li><li>Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions;</li><li>Ability to work effectively in a team environment;</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness;</li><li>Valid drivers’ license and access to own vehicle is required;</li></ul>Nice-to-Have<ul><li>Ability to communicate in a different language, an asset.</li></ul>Work Environment<ul><li>Occasional evening and weekend hours may be required.&nbsp;</li><li>Frequent travel will be required using own vehicle.</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave top up program and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: August 26, 2025​

LOFT Community Services

Behavioural Personal Support Worker_FT-Perm

<h2>Description</h2>This Volunteer Placement is Located in: Mekele, Tigray, EthiopiaStart Date: December 2025Placement Length: 6 months with the possibility of extensionLanguage Requirements: English (Fluent)Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only &nbsp;<h3>The Volunteer’s Role</h3>As a volunteer, you will:<ul><li>Develop data collection tools and systems.</li><li>Conduct regular data collection and tracking</li><li>Train staff on data collection methods and protocols</li><li>Design and implement baseline, mid-term, and end-line evaluations.</li><li>Analyze collected data to assess project outcomes and impact.</li><li>Generate evaluation reports with findings and recommendations.</li><li>Establish mechanisms for beneficiary feedback and Complaints.</li><li>Develop and implement accountability frameworks.</li><li>Regularly report progress and findings to stakeholders.</li><li>Document lessons learned and best practices.</li><li>Organize learning sessions and workshops.</li><li>Create knowledge-sharing platforms and materials.</li></ul>Essential Requirements:<ul><li>Bachelor’s Degree in the fields of Development Studies, Social Sciences, Public Health, Statistics, Economics, or a related discipline.</li></ul>Essential Background:<ul><li>At least 2-3 years of experience in monitoring and evaluation (M&amp;E) roles.</li><li>Proficiency in designing and implementing M&amp;E frameworks, data collection, and analysis.</li><li>Experience in relevant sectors such as community development, public health, education, or humanitarian aid.</li><li>Understanding of sector-specific challenges and best practices.</li><li>Competency in analyzing qualitative and quantitative data using tools like Excel, SPSS, or other data analysis software.</li><li>Ability to interpret data, generate insights, and produce comprehensive reports.</li><li>Experience in managing or supporting projects, including planning, implementation, and evaluation.</li><li>Strong organizational skills and the ability to manage multiple tasks and deadlines.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prepare clear reports, present findings, and engage with stakeholders effectively</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us, the Project and the Partner</h3>Cuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, to contribute to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy.Partner - Heal Our PeopleHeal Our People was established in February 2021. It envisions eradicating socio-economic problems in Ethiopia. Its mission is to support vulnerable children, youth, and women through providing access to quality education and training, essential health and nutrition services, and promoting women empowerment and gender equality.HOP designs and implements evidence-based programs that address the needs of the target communities. It actively involve target communities in identifying their needs and priorities. It has establishes M&amp;E frameworks that include clear indicators, data collection methods, and reporting mechanisms.It has achieved a lot in the areas of Education, Health and women empowerment as well as in emergency and peace building.<h2>Benefits</h2><h3>Terms and Conditions</h3>Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li><li>Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months</li></ul>Selection Requirements:Please note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes&nbsp;</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the</li></ul>Pre-placement Training and Briefing - Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and .Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

MEAL Advisor 

The Director, Research and Prospect Management will be responsible for leading the Foundation’s Prospect Research and Management Services teams which transforms information and data into useful, relevant insights to support our fundraising strategy and teams. This role reports to the VP, Campaign and works closely with the Director, Business Intelligence and is responsible for leading, mentoring, and managing a team of Research and Prospect Management Officers. The Director will lead the prospect flow and management process, including prospect identification and prospect clearance, and will contribute significantly to prospect strategy discussions.The Director will also work closely with the Foundation’s senior fundraisers, including the CDO, VP Major &amp; Transformational Gifts, AVP Estates &amp; Gift Planning, VP Corporate &amp; Community Partnerships, and their respective teams and senior volunteers. The Director will review the existing processes and output with an eye to improving proactive prospect identification, as well as reactive responsiveness. In addition, the Director will establish prospect management frameworks and introduce best practices to ensuring effective prospects moves management and balanced portfolios are managed proactively by our front-line fundraising colleagues. This may require working with the team(s) to modify processes, outputs, and approaches to work. In essence, the Director will serve as the bridge between the fundraising teams and the data science teams, helping each to identify opportunities to enhance one another’s work for the benefit of the entire Foundation.Responsibilities:<ul><li>Assume primary responsibility for the prospect identification and prospect management processes at The PMCF, working closely with the AVP, Fundraising Operations and Director, Business Intelligence to inform how data and information is collected and utilized to support prospect strategy.</li><li>Lead collaborative prospect strategy discussions with business leaders at all levels of the Foundation to create and execute on a long-term vision for a best-in-class prospect identification and prospect management system.</li><li>Collaborate with the fundraising team leadership and with the Director, Business Intelligence &nbsp;on the design of a world-class donor intelligence architecture.</li><li>Ensure that the Prospect Research and Management services team is providing excellent internal customer service to support the fundraising teams across the organization.</li><li>Lead discussions across the organization to develop a new set of Key Performance Indicators (KPIs) for prospect research and management, which will be used to benchmark performance of the Research group in relation to prospect identification and prospect management.</li><li>Support, coach and provide guidance to the team to help each person to deliver their best work, grow their skills, and ensure optimal execution of all research and prospect management related activities.</li><li>Identify external vendors and consultants who can provide additional support to help enrich research output and prospect identification and research effectiveness and efficiency.</li><li>Lead a prospect management and portfolio review exercise and develop reports that inform long-term business planning and goal setting exercises, while defining best practice business rules.</li></ul>Qualifications<ul><li>Minimum of ten years of progressive leadership experience in prospect research, prospect management, portfolio management and/or equivalent.</li><li>Previous experience leading or contributing to an effective prospect identification and prospect management system within a complex charitable organization with a strong major gift program.</li><li>Proven experience turning data and information to into actionable insights that inform donor strategy.</li><li>Strong understanding of traditional and emerging sources of information for identifying and qualifying potential individual donors, corporate partners, and foundation investors.</li><li>Exceptional project management skills, strong detail-orientation, and impeccable follow-through.</li><li>Experience executing and/or contributing to organization-wide change-management initiatives.</li><li>Experience in engaging with Senior Executives, and skilled at tailoring communication for different audiences.</li><li>Strong facility with data systems and CRMs, ideally with Blackbaud CRM.</li><li>Outstanding communication skills: exceptional listener who is able to translate between technical-speak and fundraising-speak, and to speak and write in plain language.</li><li>Effective interpersonal skills and an ability to building collaborative, trusting, respectful relationships.</li><li>Results-orientation, a high level of motivation and initiative, and a strong sense of urgency.</li><li>Adaptability, resourcefulness, and the ability to manage multiple priorities in a fast paced, dynamic environment.</li></ul>Additional InformationWe believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.<ul><li>Experience a sense of purpose that you won’t get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer</li><li>We have an open and approachable culture that enables you to bring your best ideas forward</li><li>We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs</li></ul>UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates.&nbsp; Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Director, Prospect Management and Research

Classiï¿½ication Title: Shelter and Housing Manager 

Department: Shelter and Housing 

Hours of work: Mon-Fri, 40 hours per week 

Reports to: Director of Shelter and Housing 


Company Overview: 

Street Haven is a dynamic women’s multi-service agency that provides shelter, supportive housing, 
training supports, and addictions therapy to vulnerable women in Toronto. We were established in 
1965 and serve 1500 individuals annually. We have seen an increasing complexity of mental health 
and addiction needs among our clients. We are seeking a qualiï¿½ied and passionate candidate to take 
on this temporary role who can be part of our high performing team and provide comprehensive 
support to improve the lives of our clients. 

Position Overview: 

Be a part of an award-winning women’s agency that operates from a feminist lens. The Manager, 
Shelter &amp; Housing at Street Haven provides operational leadership and direct supervision for all 
shelter and housing programs. This role ensures high-quality service delivery through effective staff 
management, program implementation, and day-to-day operations that align with Street Haven's 
mission of supporting Toronto's most vulnerable women. The position requires hands-on 
operational management combined with strategic thinking to develop and maintain programs that 
effectively address client needs while meeting funder requirements. This role will report to the 
Director of Shelter &amp; Housing Services. 

Key Duties &amp; Responsibilities 

Operational Management 

 • Oversee daily operations of all shelter and housing programs, ensuring smooth functioning 
and adherence to Street Haven's policies, procedures, and standards 

 • Develop, implement, and regularly update operational procedures for shelter and housing 
programs that align with best practices, funder requirements, and organizational goals 

 • Ensure accurate and timely completion of all required documentation, to the Director 
including weekly incident reports, daily logs, client records, and statistical reports 

 • Manage bed allocation, room assignments, and space utilization to maximize service 
capacity while ensuring client safety and comfort 

 • Oversee maintenance of facilities, identifying repair needs, coordinating with maintenance 
staff, and ensuring timely resolution of facility issues 

 • Monitor inventory of supplies, food, and program materials, ensuring adequate stock levels 
and efï¿½icient resource utilization 


 • Implement safety protocols and emergency procedures, conducting regular drills and 
ensuring staff preparedness for crisis situations 

 • Ensure compliance with health standards, building codes, ï¿½ire regulations, and other 
applicable laws and regulations 

 • Conduct regular program audits to ensure quality standards are consistently met across all 
shifts and services 

 • Identify operational inefï¿½iciencies and implement process improvements to enhance service 
delivery 


Staff Supervision &amp; Development 

 • Directly supervise shelter and housing program staff, including case managers, frontline 
workers, overnight staff, and program coordinators 

 • Ability to apply collective bargaining agreement requirements to team management 
 • Develop and maintain a comprehensive staff scheduling system that ensures appropriate 

coverage across all shifts (24/7) while managing overtime costs 
 • Create monthly staff schedules, manage shift changes, approve time-off requests, and 

coordinate coverage for absences 
 • Recruit, hire, and orient new staff members in collaboration with HR, ensuring thorough 

onboarding to Street Haven policies and procedures 
 • Provide regular coaching, feedback, and performance management to direct reports 
 • Conduct formal performance appraisals for all supervised staff according to organizational 

timelines 
 • Identify training needs and coordinate professional development opportunities for staff 
 • Lead regular team meetings to ensure effective communication, address emerging issues, 

and foster team cohesion 
 • Address performance concerns promptly through appropriate interventions, including 

implementing progressive discipline when necessary 
 • Create a supportive work environment that promotes staff wellness, reduces burnout, and 

encourages retention 
 • Promote a culture of continuous learning and improvement among all team members 


Client Services &amp; Program Implementation 

 • Oversee intake processes, ensuring fair and consistent application of admission criteria 
while maintaining sensitivity to client needs 

 • Supervise case management services, ensuring development of appropriate service plans 
for all clients 

 • Monitor client progress and program outcomes, adjusting service delivery as needed 
 • Review and approve discharge plans, ensuring appropriate supports are in place for 

successful transitions 
 • Oversee crisis intervention responses, providing guidance to staff in managing complex 

situations 
 • Ensure implementation of trauma-informed, harm reduction, and anti-oppressive 

approaches across all programs 
 • Directly intervene in escalated client situations as needed, demonstrating effective conï¿½lict 

resolution and de-escalation techniques 


 • Develop and implement strategies to enhance client engagement and participation in 
programs 

 • Oversee regular client feedback mechanisms and respond appropriately to concerns or 
suggestions 

 • Ensure services are accessible and responsive to diverse client needs, including cultural, 
physical, and mental health considerations 

 
Program Development &amp; Quality Assurance 

 • Monitor program outcomes and performance indicators, identifying areas for improvement 
 • Develop and implement quality assurance measures for all aspects of shelter and housing 

programs 
 • Collect and analyze program data to inform decision-making and program enhancements 
 • Identify emerging trends in client needs and develop responsive program adjustments 
 • Assist in the development of new programming initiatives in alignment with organizational 

strategic goals 
 • Implement and monitor program evaluation tools to measure effectiveness and impact 
 • Ensure all programs meet or exceed standards established by funders and accreditation 

bodies 
 • Develop and update program manuals and documentation to support consistent service 

delivery 
 • Participate in sector networks to identify best practices and innovative approaches to 

program delivery 
 • Engage in regular weekly reporting on program performance, client outcomes and other key 

quality improvement metrics to the Director of Housing and Shelter Services. 
 

Administrative &amp; Financial Management 
 • Monitor program budgets and expenses, ensuring ï¿½iscal responsibility and adherence to 

approved budgets 
 • Approve program-related expenditures within authorized limits 
 • Maintain accurate records and documentation for all program activities and outcomes 
 • Prepare regular reports on program statistics, outcomes, and activities for Director and 

funders 
 • Ensure timely and accurate data entry into client management systems and databases 
 • Develop and maintain effective record-keeping systems for client ï¿½iles, program 

documentation, and staff records 
 • Ensure compliance with privacy legislation regarding client information and records 
 • Coordinate with ï¿½inance department regarding client fees, rent payments, and program 

expenses 
 • Assist in budget development for shelter and housing programs 
 • Identify opportunities for cost efï¿½iciencies while maintaining service quality 


Community Relations &amp; Partnership Development 
 • Build and maintain positive relationships with community partners and service providers 
 • Represent Street Haven at community meetings and collaborative initiatives as delegated 
 • Coordinate with other agencies to facilitate effective referrals and service coordination for 

clients 
 • Participate in community planning groups focused on issues related to women's 

homelessness 


 • Ensure effective communication and collaboration with internal departments and programs 
 • Identify opportunities for program partnerships that enhance service delivery 
 • Educate community partners about Street Haven's programs, services, and admission 

criteria 
 • Advocate for clients' needs within the broader service system 
 • Coordinate with healthcare providers, housing workers, and other professionals involved in 

client care 
 • Maintain positive relationships with neighbors and local businesses in proximity to Street 

Haven facilities 
 

On-Call &amp; Emergency Response 

 • Participate in management on-call rotation, providing after-hours support and decision-
making for critical situations 

 • Respond to emergency situations according to established protocols, ensuring proper 
documentation and follow-up 

 • Provide direction to staff during crisis situations, including medical emergencies, 
behavioural incidents, or facility issues 

 • Coordinate with emergency services (police, paramedics, ï¿½ire) when necessary 
 • Make critical decisions regarding program operations during emergency situations 
 • Implement emergency protocols during severe weather, power outages, or other facility 

emergencies 
 • Conduct debrieï¿½ings following critical incidents to identify lessons learned and support staff 
 • Ensure appropriate reporting of serious occurrences to funders and regulatory bodies 
 • Update emergency response protocols based on experiences and emerging best practices 
 • Ensure staff are properly trained and prepared to respond to various emergency scenarios 


Qualiï¿½ications &amp; Requirements 

Education &amp; Experience 

 • Bachelor's degree in social work, Social Services, or related ï¿½ield; master's degree preferred 
 • Minimum 10 years' experience in shelter with at least 5 years in a management role 
 • Minimum 2 years' experience in Housing services, Experience managing 24/7 operations 

and shift scheduling 
 • Demonstrated experience working with vulnerable women, including those facing 

challenges with homelessness, mental health, addiction, and trauma 
 • Experience in program development, implementation, and evaluation 
 • Knowledge of Housing First principles and harm reduction approaches 
 • Strong experience of 3 to 5 years management in a unionize workplace 

Knowledge &amp; Skills 

 • Good understanding of the Toronto's housing systems and resources 
 • Superior understanding of the Toronto Shelter system including the Toronto Shelter 

Standards 
 • Must possess knowledge in relevant legislation and government programs including SMIS, 

Ontario Works, ODSP, Mental Health Act, and AODA 
 • Strong understanding and demonstrated commitment to ARAO including CABR 


 • Excellent supervisory skills with ability to manage, mentor, performance improve and 
develop staff including disciplinary action 

 • Strong crisis intervention, de-escalation, and conï¿½lict resolution skills 
 • Proï¿½iciency in program budgeting and ï¿½inancial management 
 • Excellent organizational and time management skills with ability to prioritize competing 

demands 
 • Strong written and verbal communication skills 
 • Proï¿½iciency with shelter management software, HIFIS, or similar client database systems 
 • Knowledge of trauma-informed care principles and their application in shelter settings 
 

Personal Attributes 

 • Demonstrated commitment to Street Haven's mission and values 
 • Strong ethical standards and commitment to privacy and conï¿½identiality 
 • Ability to make sound decisions under pressure 
 • Flexibility and adaptability in responding to changing priorities 
 • Resilience and ability to manage stress in a demanding environment 
 • Compassionate approach balanced with appropriate professional boundaries 
 • Solution-focused mindset and problem-solving orientation 
 • Cultural sensitivity and commitment to inclusive practices 


Where we work 

This role is based in Downtown Toronto and requires working on-site 5 days a week, 40 hours 
weekly. Occasional evening work may be required. Some travel to other sites as needed. 


Working Conditions 

 • Work is performed primarily in a shelter/housing environment 
 • Regular evening and weekend work required to provide supervision across all shifts 
 • On-call responsibilities on a rotating basis 
 • Exposure to challenging behaviors and crisis situations 
 • May involve travel between multiple Street Haven locations 
 • Fast-paced environment with multiple competing priorities 


Inclusion 

We are committed to diversity, equity and inclusion. Street Haven is an equal opportunity employer 
and candidates from diverse communities are strongly encouraged to apply. 

We are committed to providing employment accommodation in accordance with the Ontario Human 
Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise us in advance if you 
require accommodation so we can plan as necessary. 


Application process 

To be considered for this position, you are committed to the mission of Street Haven. Street Haven 
is directed by the principles of Housing First and Harm Reduction, with all policies, procedures and 
service delivery informed by a demonstrated commitment to diversity and inclusion. We strongly 
encourage applications from women and we welcome applications from candidates who can relate 
to and understand the unique needs of our client population. 

We truly thank all applicants for their interest but only those selected for an interview will be 
contacted. 
 

Job Types: 
Full-time, Permanent 

Salary Range: 
$80,000 CAD 

Beneï¿½its: 
Company events 
Dental care 
Employee assistance program 
Extended health care 
Life insurance 
Paid time off 
RRSP match 
Vision care 
 
 
Schedule: 
8-hour shift 
Monday to Friday 
Weekends as needed 
 
Application question(s): 
What are your salary expectations for this role? 
 
Education: 
Bachelor's Degree (preferred) 
 
Work Location: 
In person

Street Haven at the Crossroads

Manager: Shelter & Housing

Hydrocephalus Canada (HC) is calling for nominations of candidates for the HC Board of Directors for 4 new Directors.&nbsp; All Directors will be elected for a two-year term at our AGM starting September 2025.&nbsp;Our Mission, Vision &amp; Purpose:Hydrocephalus Canada is a charitable organization and leader in serving and championing Canadians living with hydrocephalus and/or spina bifida for over 50 years.&nbsp;Our mission is connecting the spina bifida and hydrocephalus communities across Canada through services, support, education, awareness and research.Our vision is a future without new diagnosis of spina bifida and/or hydrocephalus.Our purpose&nbsp;is to inspire those impacted by the complex neurological conditions of hydrocephalus and spina bifida to experience their best life, including their family and caregivers. Hydrocephalus Canada is the trusted source for compassionate, progressive and innovative solutions that drive efforts to:<ul><li>Develop a Canadian strategy to increase awareness about hydrocephalus and spina bifida</li><li>Create solutions that support prevention, early and accurate diagnosis and access to appropriate treatment, advancement of new treatments and optimal outcomes</li><li>Develop, establish, enhance and maintain education and awareness resources and encourage inclusive supportive hydrocephalus and spina bifida communities</li><li>Fund impactful research</li></ul>What We Need: We are currently seeking qualified candidates from diverse backgrounds with an energetic spirit who enjoy the challenge of moving an organization forward. HC is looking for individuals who demonstrate excellence in their field of expertise, bringing a mix of strategic leadership skills, care and vision critical to due diligence and good governance. The candidates are also committed to supporting and enhancing service excellence for children, youth, adults and seniors impacted by hydrocephalus and/or spina bifida, including their families and caregivers.&nbsp;Directors of Hydrocephalus Canada meet 5-6 times a year, primarily through videoconference meetings. The Board is composed of an Executive of Chair, 1St Vice-Chair, 2nd Vice-Chair, Secretary, Treasurer and members at large.&nbsp;Board members are expected to join a committee or working group. The time commitment varies, but is usually 1 hour, approximately 6 times a year. Hydrocephalus Canada also encourage our Board of Directors to make a personal financial gift annually as a sign of investment in the organization. To ensure that financial matters are not a barrier to participating on the Board, there is no minimum gift amount.Priority areas of skills and expertise:<ul><li>Not-for-Profit management, including human resources and risk management;</li><li>Strategic and succession planning;</li><li>Governance, legal and financial management</li><li>Fundraising;</li><li>Government Relations and advocacy;</li><li>Geography – anywhere in Canada, with particular interest in individuals from Atlantic &amp; Western Canada.</li></ul>Time Commitment &amp; Involvement:&nbsp;<ul><li>$25 annual individual membership fee or $40 annual family membership fee.&nbsp;</li><li>6-video/teleconference meetings, 1 in person if possible (AGM/Conference).</li><li>Participation on 1 Board Committee – HR/Finance &amp; Administration, National Expansion, Communications/Marketing and Fundraising, Programs and Education and Research. Meetings 4-6 per year, via videoconferencing.</li><li>Leverage skills, expertise and contacts to provide staff with support needed to operationalize and execute strategic plans to serve the organization’s constituencies where required. Directors are expected to attend and contribute points of view, make constructive suggestions and help drive decisions that benefit the organization’s mission and goals.</li><li>Directors are expected to be knowledgeable about the organization and the conditions.</li><li>Assist with personnel management as required.</li><li>Assist in fundraising efforts and initiatives when possible.</li><li>Attend Annual General Meeting in September and other special meetings as needed including some fundraising events.</li><li>Assume Board leadership roles when asked.</li><li>Directors are expected to enhance our public standing by actively promoting our mission and accomplishments to the public, and by means of personal contacts, assist in the cultivation of partnerships.</li><li>The Board welcomes representation from the hydrocephalus and spina bifida communities.</li></ul>Please forward by email your resume and/or curriculum vitae to&nbsp;<a href="mailto:boardrecruitment@hydrocephalus.ca" target="_blank">boardrecruitment@hydrocephalus.ca</a> or&nbsp;<a href="mailto:info@hydrocephalus.ca" target="_blank">info@hydrocephalus.ca</a> by July 15, 2025Hydrocephalus Canada 16 Four Seasons Place, Suite 111 Toronto, ON&nbsp; M9B 6E5<a href="http://www.hydrocephalus.ca" target="_blank">www.hydrocephalus.ca</a> Attention: Amy St. Aubin, ChairLiabilityHydrocephalus Canada holds directors and officer’s liability, commercial property and cyber insurance.At Hydrocephalus Canada, it is our mission to assist our unique population of all ages and walks of life to reach their greatest potential. We accomplish this by working in collaboration with our Board of Directors, volunteers and community partners to play our part in fostering an inclusive, diverse, accessible and equitable world, starting with our own organization.Hydrocephalus Canada's core values have continually been based on building an inclusive, caring, respectful and responsible barrier-free Canada for all, with a strong commitment to those impacted by the complex life-long neurological conditions of hydrocephalus and/or spina bifida. We actively work to end discrimination daily and to provide an inclusive working environment where everyone feels respected, heard, valued and supported.

Hydrocephalus Canada

Board of Directors Position-Hydrocephalus Canada

The Manager of Donor Experience is a professional fundraising position at Humane Society London &amp; Middlesex (HSLM) reporting to the Director of Development.&nbsp;Using their considerable skills and experience, the Manager will create data-driven strategies designed to optimize programs in the area of pipeline development, event management, tracking and stewardship. The successful candidate will be responsible for researching, identifying, cultivating, soliciting and stewarding donors in a multi-faceted portfolio. HSLM seeks to &nbsp;optimize, grow and expand our fundraising and community engagement efforts and the &nbsp;Manager &nbsp;will play an integral role in growing our capacity and managing our database and financial components of the Fund Development team.&nbsp;Key Role Responsibilities Include: &nbsp; Implementation of Pipeline Development Programs &nbsp; ● Develop and advance prospect identification, engagement and solicitation strategies &nbsp;for individual donors with a focus on the growth and sustainment of our PAW monthly &nbsp;donor program &nbsp; ● Identify prospects and prepare proposals to support and participate in the solicitation of &nbsp;major giving donors at both the individual and corporate level&nbsp; ● Refine and execute corporate employee giving programs &nbsp; ● Ensure donor data integrity, including tracking of gifts and moves management&nbsp;Lead Event Design and Implementation&nbsp; ● Oversee annual fundraising and community engagement events for the organization&nbsp; ● Manage staff and volunteers to successfully achieve event objectives&nbsp; ● Engage current and prospective donors and partners to increase community awareness &nbsp; and participation in major events, seeking to grow revenue and participation year over year&nbsp;&nbsp;Lead Donor Stewardship Efforts&nbsp;&nbsp; ● Responsible for overseeing donor stewardship matrix implementation &nbsp; ● Effectively train and manage volunteers and staff partners supporting revenue &nbsp;generation and stewardship efforts, including but not limited to: shelter programs and &nbsp;events, corporate volunteer engagement, shelter tours and donor experiencesManage the Integrated Fundraising Strategy &nbsp; ● Oversee multichannel direct and digital fundraising strategies and tactics to achieve &nbsp;organizational fundraising goals &nbsp; ● Donor segmentation and strategic annual and monthly appeal oversight including &nbsp;direct mail and online appeals&nbsp;Effective Management of Staff&nbsp;&nbsp; ● Participate in management of staff with an eye to developing a culture within the team of &nbsp;accountability for results, donor-centricity, teamwork, customer service and continuous &nbsp;learning&nbsp; ● Lead team members who contribute to marketing and communications functions, &nbsp;ensuring timely and accurate messaging, compelling content and strategic ideas are &nbsp;conveyed in alignment with organizational priorities and mission&nbsp;What You Bring to the Role:&nbsp;&nbsp; ● Completion of post secondary education in a relevant discipline from a recognized &nbsp;academic institution &nbsp; ● 5+ years of progressive, relevant experience in organizational advancement, fundraising, &nbsp;customer service and volunteer management &nbsp; ● A successful track record with revenue generation, working with cross-functional teams, &nbsp;and partners to hit revenue targets with a strong understanding of fundraising and the &nbsp;entire donor lifecycle &nbsp; ● Superior analytical skills and the ability to interpret complex data information and to &nbsp;communicate it to a variety of audiences &nbsp; ● Demonstrated track record in the development and implementation of targeted &nbsp;fundraising approaches, designed to achieve growth objectives, maintaining effective &nbsp;cost ratios &nbsp; ● Demonstrated project management, budgeting and financial management skills &nbsp; ● Superior verbal and written communications skills, ability to convey big ideas with &nbsp;passion &nbsp; ● Excellent computer skills (Microsoft Office) and experience working with fundraising/ &nbsp;relationship databases, especially Donor Perfect, Constant Contact or Canada Helps.&nbsp;Compensation:&nbsp;&nbsp; ● $60,000 - $80,000 annual salary, dependent on experience and skillset. ● Health benefits package after 3 months of employment ● 3 weeks paid vacationAt HSLM, caring for animals is not just a job, it's a passion. We share a love for animals and care about the communities we serve.&nbsp; HSLM employs a highly dedicated, professional, diverse, and innovative team of people whose collaborative efforts help thousands of animals each year. At HSLM, our team members are challenged to uphold the highest standards and as a team, we strive to meet or exceed all expectations.To apply, please email cover letter and resume to <a href="mailto:mgriffith@hslm.ca" target="_blank">mgriffith@hslm.ca</a> by Friday, August 29, 2025.

Humane Society London and Middlesex

Manager of Donor Experience

Employment Type:&nbsp; Full-Time, PermanentWork Hours:&nbsp; 35 hours per week (may be required to work some evenings and weekends)Salary:&nbsp;&nbsp; $59,399 annually (L7), plus comprehensive benefitsLocation:&nbsp; 389 Church Street Toronto, Ontario M5B 2E5External Application Deadline:&nbsp; &nbsp;Friday, August 22, 2025JOIN OUR TEAMYWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.&nbsp; We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.The Business Administrator is responsible for assisting the Managers of Housing Support, Property Services, and Inspirations Studio with financial, administrative and IT support duties related to the smooth operation of the programs. The Business Administrator works in a collaborative, multidisciplinary team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of oppression, trauma and mental health.ABOUT YWCA TORONTO – HOUSING SUPPORT PROGRAM, CHURCH STREET AND INSPIRATIONS STUDIOYWCA Toronto Church St. facility includes 120 units of permanent housing and a community-based Pottery studio. The pottery program offers ceramic art-based training to women and gender diverse members who have lived experiences with mental health, who have been affected by poverty, homelessness, trauma, mental health and addiction issues. The integrated housing model creates a safe, inclusive and supportive community for tenants and is designated for women and gender diverse people who are: chronically homeless or at risk of homelessness; women and gender diverse people following transitions from provincially-funded institutions and service systems such as hospitals or prisons; and homeless Indigenous women/two-spirit people. As part of the Housing Support programs at the YWCA Toronto, the program goals include housing stabilization, harm reduction, health promotion and increased access to primary health care and acute mental health services.KEY RESPONSIBILITIES<ul><li>Assists Managers in developing, preparing, analyzing and monitoring budgets; </li><li>Prepares financial reports for a variety of funding applications;</li><li>Provides administrative support to Program and Property Managers using advanced Excel;</li><li>Assists Managers to develop external communication materials that relate to the promotion of services&nbsp;at Church St. in coordination with the Advocacy and Communications Department;</li><li>Assists in the development and implementation of evaluation tools aligned with both YWCA internal evaluator processes and funder specific requirements;</li><li>Assists with the development, collection and analysis of reports using property services database, assigned software and Funder proposed client management database;</li><li>Undertakes special projects as assigned by Managers including critiquing policies currently in effect and making suggestions for updates. Brings any issues requiring policy decisions to the attention of Managers;</li><li>Provides orientation and admin support to new staff entering the program;</li><li>Assists Managers in coordinating meetings of Advisory Groups, program partners etc.;</li><li>Assists the Director of Permanent Housing and the Director of Property Services as needed.&nbsp;</li></ul>QUALIFICATIONS<ul><li>In-depth knowledge of an academic discipline normally acquired through completion of an undergraduate degree (e.g. Accounting or Business Administration)&nbsp;(Cases of equivalent will be considered);</li><li>3 to 5 years directly related experience in managing and developing administrative and financial systems, providing leadership and administrative functions within a fast paced, high demand, social service setting;</li><li>Demonstrated knowledge, experience preparing, monitoring and reconciling budgets, billings, cash and cash equivalent; </li><li>Ability to monitor and present financial statements and present an analysis of financial issues;</li><li>Working knowledge of harm reduction framework is an asset;</li><li>Advanced computer skills in a Windows environment with strong knowledge of Accounting Software (e.g. GP Dynamics), Microsoft Office and Excel applications, Acori and property service databases); </li><li>Ability to respond to multiple requests or service demands;</li><li>Ability to focus and concentrate on critical tasks to meet established deadlines;</li><li>Uses good judgment and discretion in dealing with confidential information;</li><li>Excellent interpersonal skills; demonstrated effective, respectful interactive skills with people who have experienced homelessness, mental health and addiction issues;</li><li>Knowledgeable of mental health/addiction issues and the impact on client’s presentation;</li><li>Demonstrated experience in working under pressure and remaining calm in a crisis;</li><li>Knowledge of Health and Safety requirements, Ontario Works and relevant legislation and regulations;</li><li>Excellent oral and written communication skills and experience in report writing; </li><li>Experience working with City of Toronto reporting&nbsp; (TGRIP) an asset;</li><li>Knowledge of office equipment and ability to troubleshoot and fix problems;</li><li>Excellent organizational skills;</li><li>Experience working in a high demand, multi-service environment required;</li><li>Ability to maintain a positive approach and a professional manner at all times;</li><li>Ability to interact with a diverse community of women within mixed and supportive housing environments;</li><li>Demonstrated crisis intervention and conflict mediation skills;</li><li>Knowledge of a second language and/or culture is an asset;</li></ul>Note: Restriction on vacation for year-end closing and a variety of annual reporting and funding application deadlinesWHAT WE OFFER:<ul><li>Comprehensive Medical, Vision, and Dental Coverage</li><li>Life Insurance and Long-Term Disability Benefit</li><li>Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%</li><li>Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days</li><li>Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development</li></ul>Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.&nbsp;HOW TO APPLYPlease click or copy and paste the link in your browser to apply.<a href="https://ywcatoronto.applytojob.com/apply/Meg3dkBLRo/Business-Administrator?source=Charity+Village" target="_blank">https://ywcatoronto.applytojob.com/apply/Meg3dkBLRo/Business-Administrator?source=Charity+Village</a>Please note:&nbsp;A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.&nbsp;YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.&nbsp;While we thank all candidates for their interest, only those selected for an interview will be contacted.&nbsp;YWCA Toronto is a Scent-Sensitive Workplace.

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