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August 2025 

Job Profile: Case Management Worker 
August 2025 


Job Purpose: 
 

As a dynamic and welcoming member of our team, the Case Management Worker will provide intake 
interviews and follow-up support services with new members. This position provides front line case 
management and counseling to new members, refers them to appropriate programs and resources and 
provides ongoing follow up support, in addition to providing group facilitation for wellness programs 
and emotional support groups. 

 
Reports to: 
Executive Director 

 
Primary Responsibilities: 
Intake Procedure/Support Services 
 • Provide Intake interviews for new adult members. 
 • Coordinates individual follow up appointments, member outreach and support for drop-in visitors. 
 • Ensures that membership and intake forms are completed, as well as all relevant referrals to peer 

support and program registrations. 
 • Manage an individual caseload providing individual emotional support to families and individuals as 

required. 
 • Provide support and resources for Caregivers. 
 • Facilitate group programming or seminars as requested by the Program Coordinator and Executive 

Director. 
 • Collects statistics for services provided including providing a monthly report to the Board of 

Directors. 
 

Follow-Up Procedure 
 • Follow procedures to track follow-up phone calls, support needed after a group finishes etc. to 

ensure accountability, continued support and member satisfaction. 
 • Ensure client notes and database entries are conducted in a timely manner and written in clear, 

concise, and non-judgmental language. 
 
 

Resources 
 • Compile, create and expand resources for members as requested by the Program Coordinator or 

Executive Director. 
 • Assist with needs assessment and development of peer support services, seminars and support 

groups as required. 
 
 

Qualifications: 
Experience 
 • 5-10 years of social work or human services counseling. 


August 2025 

Education 

 • High school diploma. 
 • Post-secondary education or equivalent experience in Social Work, Community Support Work, 

Mental Health counselling or equivalent. 
 

Knowledge, Skills and Abilities 
 • Knowledge of MS Office applications and client database management (knowledge of Sumac/Societ 

database is an asset). 
 • Counselling skills and knowledge of community resources. 
 • Group Facilitation skills. 
 • Positive, calm, and collaborative approach, with desire to build productive relationships and an 

effective team environment. 
 • Excellent oral and written communications skills. 


Personal Characteristics 
The Case Management Worker should demonstrate competence in all of the following: 
 • Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work 

environment while maintaining effectiveness and efficiency 
 • Behave Ethically: Understand ethical behaviour and business practices and ensure that own 

behaviour and the behaviour of others is consistent with these standards and aligns with the values 
of the organization, including confidentiality and setting personal boundaries. 

 • Build Relationships: Establish and maintain positive working relationships with others, both 
internally and externally, to achieve the goals of Hearth Place 

 • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using 
appropriate and effective communication tools and techniques 

 • Creativity/Innovation: Develop new and unique ways to improve operations of Hearth Place and to 
create new opportunities 

 • Focus on Member Needs: Anticipate, understand and respond to the needs of internal and external 
members to meet or exceed their expectations within Hearth Place’s parameters 

 • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, 
and make decisions that enhance organizational effectiveness 

 • Lead: Positively influence others to achieve results that are in the best interest of the organization 
 • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear 

decisions which are timely and in the best interests of the organization and the members 
 • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, 

data, information and activities 
 • Solve Problems: Assess problem situations to identify causes, gather and process relevant 

information, generate possible solutions, and make recommendations. 
 

Working Conditions 
 • The Case Management Worker will work (on-site) an average of 36 hours per week Monday through 

Friday with occasional evenings to facilitate programs at the discretion of the Executive Director. 
 
 
Please send your cover letter and resume to <a href="mailto:Janette@hearthplace.org" target="_blank">Janette@hearthplace.org</a> quoting “Case Management 
Worker” by 4:00pm EST by September 25th, 2025. Only those candidates selected for an interview 
will be contacted. 


August 2025 

Hearth Place Cancer Support Centre is an equal opportunity employer and is committed to inclusive 
recruitment and selection processes and work environments. The selection process may include 
assessment methods to further determine a candidate’s knowledge and skills for the position. Please 
advise Hearth Place of any accommodations needed to ensure your access to a fair and equitable 
process. Any information received relating to accommodation will be addressed confidentially. 


<ul>	<li>Job Purpose:</li>
	<li>Reports to:</li>
	<li>Primary Responsibilities:</li>
	<li>Follow-Up Procedure</li>
	<li>Resources</li>
	<li>Qualifications:</li>
	<li>Knowledge, Skills and Abilities</li>
	<li>Personal Characteristics</li>
	<li>Working Conditions</li>
</ul>

Hearth Place Cancer Support Centre

Case Management Worker

Canadian Institute of Planners

Governance and Member Services Officer

This Volunteer Placement is Located in:&nbsp;Iringa, TanzaniaStart Date:&nbsp;December 2025Placement Length:&nbsp;6 months with the possibility of extensionLanguage Requirements:&nbsp;English&nbsp;<a href="https://cusointl.org/Language-Requirements" target="_blank">Level 5-Fluent</a>Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>This placement will support the efforts aimed at strengthening the capacity of VETA Dodoma teachers in the area of teaching English to VETA students. The English teacher is expected to provide technical assistance to other English teachers at the organization’s school plus teaching in class to enhance English knowledge among students who are attending the school.As a volunteer, you will:<ul><li>Identify needs and opportunities for teaching English in VETA</li><li>Develop approaches to improve English teaching</li><li>Design and implement teaching curriculum that will help improve English teaching and implement</li><li>Build English teaching capacity of staff</li></ul>Essential Requirements:<ul><li>Advanced degree in Teaching English language</li><li>Minimum of four years of relevant experience in teaching</li></ul>Essential Background:<ul><li>Cross-cultural experience in coaching/mentoring and training</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us, the Project and the Partner</h3>Cuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America, the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, to contribute to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy.<h2>Benefits</h2><h3>Terms and Conditions</h3>Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li><li>Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months</li></ul>Selection RequirementsPlease note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes&nbsp;</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the&nbsp;<a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines.</a></li></ul>Pre-placement Training and Briefing -&nbsp;Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and&nbsp;<a href="https://cusointernational.org/code_of_conduct/" target="_blank">Code of Conduct</a>.Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

English Teacher

Calgary Meals on Wheels is looking for meal delivery volunteers! Make a difference in your community by helping our team deliver nutritious meals to over 850 grateful clients each day. Calgary Meals on Wheels delivers meals between 10:30am-1:00pm Monday – Friday, and we are looking for volunteers with the following availability: Regular Route – Pick a day of the week and frequency that works for you (weekly, monthly, etc.), and we’ll match you with an available route in your quadrant of the city. You’ll do the same route each time you volunteer and get to know the route and clients. Flexible Spares (City-wide) – Can’t commit to a regular route? No worries! We need help covering gaps; sometimes planned, sometimes unexpected and last-minute. All available routes are posted online for you to choose the route and day(s) that suit your schedule. Couriers (Downtown) – Join one of our staff drivers in a branded van to deliver meals to clients downtown. At each stop, you’ll take the meals into the building while the driver stays with the van. You can courier on a regular frequency (ex: weekly on Mondays) or fill-in as a spare based on your schedule. Requirements: • Availability 10:30am - 1:00pm, at least one day Monday - Friday • Valid Alberta Driver’s License and access to a reliable vehicle (not required for Courier) • Completed Vulnerable Sector Check, interview, references, and training. Since 1965, Canadalgary Meals on Wheels has never missed a day of scheduled delivery due to the dedication of our extraordinary volunteers. Each weekday, we depend on over 65 volunteers to help deliver to more than 60 routes in communities across our city. Our volunteers see first-hand the impact of how a nutritious meal and community connection can improve the health and well-being of others. Recognizing volunteers utilize their own vehicles and gas while delivering meals, we offer a Gas Rebate Program to help offset the cost.To learn more, contact our Volunteer Recruitment &amp; Engagement Coordinator at <a href="mailto:volunteerintake@mealsonwheels.com" target="_blank">volunteerintake@mealsonwheels.com</a> (403) 243-2834 x 1020 or apply online at <a href="https://www.mealsonwheels.com/volunteer" target="_blank">https://www.mealsonwheels.com/volunteer</a>

Calgary Meals on Wheels

Volunteer Meal Delivery Drivers & Couriers

Volleyball Canada invites applicants for….Fund Development DirectorJob Title: Director, Fund DevelopmentSupervisor: Chief Operating Officer &amp; Chief Executive OfficerLocation: Ottawa, ON or REMOTEType of Position: Full timeAnticipated Start Date:&nbsp;October 2025About Volleyball CanadaVolleyball Canada is the national sport governing body responsible for the development and promotion of volleyball in Canada, from grassroots to high performance. Our mission is to foster the growth and success of volleyball for all Canadians, and we are dedicated to excellence both on and off the court.Position OverviewVolleyball Canada is seeking a dynamic, detail-oriented, and passionate Director, Fund Development&nbsp;to initiate the development and execution of philanthropic strategies and initiatives aimed at driving revenue and advancing the organization’s strategic priorities. Reporting to the CEO and COO, this role will focus on building a strategy and delivery framework for donor engagement, annual giving, sponsorship support, and special campaigns to grow Volleyball Canada’s philanthropic footprint.Key ResponsibilitiesFundraising Strategy &amp; Campaign Support<ul><li>Based on organizations strategic priorities, develop a comprehensive philanthropic strategy plan to drive Volleyball Canada’s fundraising and donor campaign capabilities.&nbsp;</li><li>Development, planning and execution of annual giving campaigns, donor appeals, and targeted fundraising initiatives.</li><li>Coordinate fundraising efforts around key events (e.g., national championships, international tournaments, Olympic &amp; Paralympic campaigns).</li><li>Create frameworks and delivery for major gift cultivation and stewardship strategies.</li><li>Collaborate with the marketing and events teams to integrate fundraising opportunities and donor services into Volleyball Canada’s events and communications.</li></ul>Prospect Research &amp; Grant Support<ul><li>Identify and research prospective donors, corporate partners, and grant opportunities.</li><li>Provide comprehensive plan around these prospective support mechanisms.</li></ul>Assessment &amp; Reporting<ul><li>Provide detailed assessment of Volleyball Canada’s current fundraising and philanthropic initiatives&nbsp;</li><li>Provide a strategic assessment and report including professional advice and a multi year plan &nbsp;on how to approach philanthropic initiatives that aligns with Volleyball Canada’s overall strategic plan.&nbsp;</li></ul>Qualifications<ul><li>Post-secondary education in fundraising, communications, business, nonprofit management, or related field.</li><li>Designation in Fundraising is considered an asset (CFRE)</li><li>Extensive experience in fundraising, donor relations, or nonprofit development (experience in sport organizations is an asset).</li><li>Strong organizational skills with attention to detail and ability to manage multiple projects.</li><li>Excellent verbal and written communication skills.</li><li>Excellent report writing skills</li><li>Proficiency in Microsoft Office Suite and digital tools (e.g., Mailchimp, Canva, social media platforms).</li><li>A passion for sport, community engagement, and philanthropy.</li><li>Bilingualism (English/French) is considered an asset.</li></ul>TermThis is a Full-time position.CompensationThe salary band for this position is 75-105K based on experience and qualification.Application DeadlineFriday September 12th &nbsp;2025 at 11:59pmPlease send a cover letter, a resume and three (3) references by e-mail only, to:&nbsp;Thalia Hanniman- Human Resources Lead – Volleyball Canada –&nbsp;<a href="mailto:thanniman@volleyball.ca" target="_blank">thanniman@volleyball.ca</a>&nbsp;We thank all applicants, however, only those candidates selected for an interview will be contacted.Volleyball Canada invite des candidatures pour le poste de…Directrice ou Directeur de développement de fondsTitre du poste : Directrice ou Directrice de développement de fondsSupérieurs immédiats :&nbsp;Chef de l’exploitation et chef de la directionLieu :&nbsp;Ottawa, Ontario OU À DISTANCE Type de poste :&nbsp;Temps plein Date prévue d’entrée en poste&nbsp;:&nbsp;Octobre 2025À propos de Volleyball CanadaVolleyball Canada est l’organisme national de régie de sport responsable du développement et de la promotion du volleyball au Canada, du niveau de base à la haute performance. Notre mission est de favoriser la croissance et le succès du volleyball pour tous les Canadiens et nous sommes dévoués à l’excellence sur les terrains de jeu comme à l’extérieur.Aperçu du posteVolleyball Canada est à la recherche d’une directrice ou d’un directeur de développement de fonds afin de lancer l’élaboration et l’exécution de stratégies et d’initiatives philanthropiques visant à produire des revenus et à faire avancer les priorités stratégiques de l’organisation. Relevant du chef de la direction et du chef de l’exploitation, la ou le titulaire de ce poste se concentrera à bâtir une stratégie et un cadre de livraison pour l’engagement des donateurs, les dons annuels, le soutien de commanditaires et les campagnes spéciales pour accroître l’empreinte philanthropique de Volleyball Canada.Principales responsabilitésStratégie de financement et soutien aux campagnes<ul><li>Reposant sur les priorités stratégiques de l’organisation, élaborer un plan de stratégie philanthropique complet pour dynamiser les capacités de financement et de campagne de donateurs de Volleyball Canada.&nbsp;</li><li>Élaborer, planifier et exécuter des campagnes annuelles, des appels aux donateurs et des initiatives ciblées de financement.</li><li>Coordonner des efforts de financement autour d’événements clés (p. ex., des championnats nationaux, des tournois internationaux, des campagnes olympiques et paralympiques).</li><li>Créer des cadres stratégiques et livrer ces stratégies pour cultiver des dons majeurs et de l’intendance.</li><li>Collaborer avec les équipes du marketing et des événements pour intégrer les possibilités de financement et de services aux donateurs dans les événements et les communications de Volleyball Canada.</li></ul>Recherche de donateurs potentiels et soutien aux subventions<ul><li>Faire la recherche de donateurs potentiels, de partenaires corporatifs et de possibilités de subventions et les identifier.</li><li>Produire un plan complet autour de ces mécanismes de soutien de donateurs potentiels.</li></ul>Évaluation et rapports<ul><li>Produire une évaluation détaillée des initiatives actuelles de financement et de philanthropie de Volleyball Canada&nbsp;</li><li>Produire une évaluation et des rapports stratégiques, notamment des conseils professionnels et un plan pluriannuel sur la façon d’approcher les initiatives philanthropiques harmonisées au plan stratégique global de Volleyball Canada.&nbsp;</li></ul>Qualifications<ul><li>Éducation postsecondaire en financement, en communications, en affaires, en gestion d’organismes sans but lucratif ou dans un domaine connexe.</li><li>Désignation en financement (CFRE) considérée comme étant un atout&nbsp;</li><li>Vaste expérience en financement, en relations avec les donateurs ou en développement pour les organismes sans but lucratif (expérience au sein d’un organisme sportif représente un atout).</li><li>Solides aptitudes organisationnelles avec une attention aux détails et une capacité à gérer plusieurs projets à la fois.</li><li>Excellentes compétences en communication écrite et verbale</li><li>Excellentes aptitudes de rédaction de rapports</li><li>Efficacité dans l’utilisation de la suite Microsoft Office et des outils numériques (p. ex. &nbsp;Mailchimp, Canva et les plateformes de médias sociaux).</li><li>Passion pour le sport, l’engagement communautaire et la philanthropie.</li><li>Le bilinguisme (anglais/français) est un atout.</li></ul>Mandat Il s’agit d’un poste à temps pleinSalaire&nbsp;La fourchette salariale pour ce poste est de 75&nbsp;000 $ à 105&nbsp;000 $ selon les compétences et les qualifications.&nbsp;Date limite de mise en candidature Vendredi 12 septembre 2025 à 23 h 59 (HE)Veuillez faire parvenir votre lettre de présentation, un c.v. et trois (3) références par courriel seulement à&nbsp;Thalia Hanniman- Coordonnatrice des ressources humaines – Volleyball Canada –&nbsp;<a href="mailto:thanniman@volleyball.ca" target="_blank">thanniman@volleyball.ca</a>&nbsp;Nous remercions tous les candidats, mais seuls ceux et celles sélectionnés pour un entretien seront contactés.

Volleyball Canada

Fund Development Director

Administrative and Supply Teacher Co-ordinatorPermanent (Commencing end of August 2025)On-SiteAnnual Salary Range: $58,000 - $62,000For over 155 years, The Bishop Strachan School has been helping talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. Our history is bound up with our bold mission - to "inspire girls to be fearless; educate them to be leaders" - and we continue to do that today.&nbsp;The Administrative and Supply Teacher Co-ordinator plays a key role in supporting the Principal, Vice Principal, and Junior School (JS) office team by managing a wide range of administrative processes and responsibilities that ensure the smooth and efficient operation of the JS. In a busy, nurturing environment, the Co-ordinator provides outstanding administrative and customer service support, demonstrating flexibility in moving seamlessly between routine office tasks and more complex duties. These include monitoring and recording teacher attendance and coordinating appropriate coverage for absences throughout the day. Collaborating with faculty, students, parents, and staff, the Co-ordinator fosters a procedural and consensus-driven approach that reflects the school’s mission, vision, and values.&nbsp;What You’ll Do:<ul><li>Receives and manages teacher absence requests, including outside the school day contacts supply teachers, liaises with absent teachers to ensure adequate supply coverage is arranged, and communicates coverage plans to teachers and the Junior School Office Team</li><li>Handles all Junior School reception responsibilities for half of the day, including security, meeting and greeting students, parents, staff and guests</li><li>Corresponds with parents, students and staff inquiries in person and via email/phone</li><li>Collaborates with JS athletic director for classroom coverage of coaches and supports coverage for internal events e.g. bobcat games, girls march etc.</li><li>Prepares supply teacher timesheet and follows up with Vice Principal and Human Resources Manager regarding supply needs </li><li>Manages JS myBSS including content, editing and writing communications to be sent out to JS community</li><li>Attends to the coordination and communication of key JS events to the JS community via myBSS,&nbsp;News You Can Use&nbsp;and other school platforms</li><li>Oversees the registration, communication, event planning and administrative needs for Longtimers Lunch, Junior School community events, Grade 6 Graduation and the Summer Symposium, in collaboration with Faculty Leads</li><li>Supports the JS Handbooks formatting and works in collaboration with JS Office and JS Vice Principal</li><li>Manages follow-up evaluation meeting bookings, all trip excursion and athletic forms, and general filing</li><li>Oversees trip budgeting and student chargebacks</li><li>Collaborates with the other Junior School Co-ordinator to ensure that responsibilities and tasks, both strategic and operational, are completed efficiently</li></ul>Who You Are:<ul><li>Administrative experience, preferably working in an educational setting</li><li>Strong technology skills, specifically knowledge of Google Suite and Microsoft Office</li><li>Strong writing, editing and proofreading skills with an eye for detail and accuracy</li><li>Experience with and interest in working with children and their families</li><li>Ability and experience maintaining database systems</li><li>Strong organizational and interpersonal skills</li><li>Excellent customer relations skills</li><li>Ability to work some evenings for school related events such as: Curriculum Nights, Student Conferences, Open Houses and other community events</li><li>High level operations to ensure optimal student and faculty experience</li></ul>Why Work at BSS? At BSS, we value and recognize the following core competencies in our employees; trust and integrity, collaboration, flexibility and adaptability, initiative, community focused and strong communication skills. Our employees are lifelong learners and apply these core competencies in all aspects of the school environment.&nbsp;Additionally, BSS offers a competitive total compensation package that includes:<ul><li>Extensive health and dental benefits package</li><li>Lunch provided every day!</li><li>Use of on-site fitness center</li><li>Professional Learning opportunities</li><li>And a chance to be part of a great community!</li></ul>BSS Values Diversity: BSS is&nbsp;<a href="https://www.bss.on.ca/discover/diversity-equity-inclusion-and-belonging" target="_blank">committed</a>&nbsp;to fostering an inclusive, diverse and respectful environment. We believe that diversity in our school fosters a rich, inclusive and creative environment. We are actively engaged in building a more diverse school and encourage all qualified applicants to apply.&nbsp;&nbsp;How to Apply: Interested applicants should visit our<a href="https://www.bss.on.ca/discover/careers" target="_blank">&nbsp;website</a>&nbsp;and click&nbsp;<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a455d512-2c15-4e80-9909-f7252c8d6408&amp;ccId=19000101_000001&amp;lang=en_CA&amp;selectedMenuKey=CareerCenter" target="_blank">Apply Now.</a>We are committed to providing an accessible experience and an inclusive and barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact the HR Admin at 416-483-4325, ext. 1920 or by email at&nbsp;<a href="mailto:hradmin@bss.on.ca" target="_blank">hradmin@bss.on.ca</a>. All information received in relation to accommodation will be kept confidential.We thank all candidates for their applications; however, only those selected for an interview will be contacted.

The Bishop Strachan School

Administrative and Supply Teacher Co-ordinator

We are seeking a creative and passionate volunteer to serve as our Director of Social Media. This role is perfect for someone who loves animals and has a talent for storytelling through digital platforms. You'll be the voice of our organization online, helping us connect with our community, showcase our adoptable animals and drive engagement that supports our mission. &nbsp;

Gananoque & District Humane Society

Volunteer Director of Social Media

Job&nbsp;TitleOutreach Services ManagerJob&nbsp;Location:Surrey&nbsp;Women’s&nbsp;Centre&nbsp;(SWC)Reporting Relationship:Director of&nbsp;Sexual Assault Services Complexity&nbsp;and&nbsp;Scope&nbsp;of&nbsp;the&nbsp;position:The Manager of Outreach Services coordinates the day-to-day operations of our outreach (SMART Van) and drop-in program. This is a unique position designed to ensure Surrey Women’s Centre programs and services are available to survivors of gender-based violence including those marginalized by homelessness, poverty, substance misuse, sex work and sexual exploitation. This is a full-time position working a combination of weekdays and evenings.&nbsp;Services&nbsp;are provided from&nbsp;a&nbsp;feminist, anti-oppressive &amp; harm reduction&nbsp;perspective. &nbsp;Drop – In Program&nbsp;<ul><li>Create and&nbsp;maintaina&nbsp;safe and&nbsp;welcoming&nbsp;spaceforthose accessing Surrey Women's Centre’s drop-in program.&nbsp;</li><li>Work&nbsp;1-on-1&nbsp;withclients&nbsp;to assess&nbsp;their immediate&nbsp;safety&nbsp;and determine their practical needs.&nbsp;</li><li>Provide immediate access to drop-in resources including clothing, food, toiletries, and harm reduction supplies.&nbsp;</li><li>Provide direct support to those seeking alternative reporting options (i.e., Bad Date Reporting).&nbsp;</li><li>Assist drop-in clients with navigating and accessing internal SWC support programs including victim services, counselling and outreach services.&nbsp;</li><li>Work collaboratively with in-house staff and external agencies to develop and coordinate drop-in activities for clients accessing services.&nbsp;</li><li>Build relationships with local businesses, community agencies and individual donors to increase in-kind donations to the program.&nbsp;</li></ul>SMART Van&nbsp;<ul><li>Provide outreach services to vulnerable populations through the SMART Van. Services include providing practical assistance, emotional support, safety planning, collecting bad date reports and distributing supplies to meet basic needs.&nbsp;</li><li>Oversee the collection of bad date reports received by the team and ensure adequate procedures are followed.&nbsp;</li><li>Assist in the coordination of the day-to-day operations of the SMART Van program including maintaining/replenishing supplies, coordinating monthly schedule and ensuring nightly reports are complete and up-to-date.&nbsp;</li><li>Ensure regular maintenance of the SMART Van and when necessary, coordinate repairs.&nbsp;</li></ul> &nbsp;Administrative &amp; Supervisory<ul><li>Support SWC leadership team with maintaining work procedures that’re aligned with current health and safety protocols for drop-in and SMART Van program. &nbsp;</li><li>Assist with tasks related to volunteer and staff recruitment, screening, training and retention.&nbsp;</li><li>Maintain accurate and up to date records including shift reports, data collection and volunteer records.&nbsp;</li><li>Participate in monthly Joint Occupational Health and Safety meetings.&nbsp;</li><li>Support SWC Leadership team with facilitating ongoing staff trainings related to direct service and Occupational Health and Safety procedures.&nbsp;</li><li>Assist in the creation and maintenance of the monthly schedule to ensure adequate staffing levels.</li></ul>QUALIFICATIONSExperience:<ul><li>Minimum one year experience in a supervisory role, ideally in a non-profit setting.&nbsp;</li><li>Minimum two years’ experience providing support to survivors of gender-based violence.&nbsp;</li><li>Previous&nbsp;experience&nbsp;working with clients dealing with gender-based violence, homelessness, mental health, substance misuse and/or poverty.&nbsp;</li><li>Experience with de-escalating high-stress situations and working with potentially aggressive clients.&nbsp;</li><li>Experience facilitating trainings or workshops.&nbsp;</li></ul>Skills&nbsp;&amp; Abilities:<ul><li>Capacity to lead, coach, train and mentor staff and volunteers effectively.&nbsp;</li><li>Creative approach to problem solving and strong capacity to manage multiple programs.&nbsp;</li><li>Able to act decisively in high-stress situations.&nbsp;</li><li>Advanced understanding&nbsp;of&nbsp;entire&nbsp;Microsoft&nbsp;Office&nbsp;Suite</li><li>Ability to speak additional languages would be considered an asset.&nbsp;</li><li>Must possess a class 5 license and have access to a personal vehicle.</li></ul>Education:<ul><li>A post-secondary degree and/or diploma in social work or other related fields including psychology, social work, social services, criminology etc.&nbsp;</li><li>A combination of education, personal experience and professional experience will also be considered.&nbsp;</li><li>Current certification in Emergency First Aid (or higher) and Overdose Response training.&nbsp;</li><li>Non-Violent Crisis Intervention certification would be considered an asset.&nbsp;</li></ul> &nbsp;

Surrey Women's Centre

Manager of Outreach Services

Position:Supporter Care Representative (Bilingual EN/FR)Reports to:Supporter Care SupervisorPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob PurposeSupporter Care Representatives are Subject-Matter-Experts in the various giving-opportunities available to our supporters, and importantly, in the handling of all donor queries and account maintenance requests. As such, their primary role is to deepen relationships with our existing donors, and to foster strong connections with new supporters. They are excellent at offering saving cancelation opportunities, upsell, cross selling and further engagement through telemarketing campaigns. With each point of contact, whether by phone, email, chat, social media, or letter, they are committed to providing our supporters with outstanding, positive experiences, an abiding sense of our mission’s work, and the affirmation of their personal support, as highly valued partners with World Vision Canada. The Supporter Care Representative is resourceful, being able to troubleshoot online issues our donors may encounter and is adept at helping supporters navigate World Vision’s website and My World Vision accounts, as well as other related applications. Always the professional communicator, the Supporter Care Representative thrives on having challenging, yet rewardingconversations with our supporters, some of whom may have complicated questions or escalated concerns. Language Requirements: For bilingual representative roles, this is a fully bilingual position in English and French. There is no predetermined or guaranteed proportion of time allocated to working in English, French, or any additional language. Language use will be driven by business needs, and the successful candidate must demonstrate fluency and flexibility in all required languages, as assignments and priorities may shift accordingly.Responsibilities<ul><li>Strengthens and affirms new supporters’ partnerships, AND carefully stewards existing supporters’ relationships through meaningful, efficient and satisfying conversations. This satisfaction is ensured by:<ul><li>edication to first-call-resolution through the careful, accurate and effective handling of all donor concerns, requests, accounts and transactions, thereby earning our supporters’ trust. </li><li>Conveying empathetic responses to supporters dealing with challenges of any kind, </li><li>Inspiring deepened levels of supporter engagement through the promotion of exciting monthly opportunities, as is suitable for each individual supporter.</li></ul></li></ul> <ul><li>Personally, commits to the highest degree of professionalism as a representative of World Vision Canada, across all communication channels, resulting in a body of work that is motivating to others, challenges their own status-quo, and is overall, consistent, accurate and trustworthy.&nbsp; This includes work conducted by phone, email, letters, web chats or social media.</li><li>As a World Vision Representative, we partner with our supporters for when they are in need of prayer support. This may require the opportunity to pass along their prayer request as well as praying in the moment with the donor to support them in their situation and time of need.&nbsp;&nbsp; </li><li>This role requires strong telemarketing skills, including clear communication, active listening, and the ability to build rapport quickly over the phone. The position involves making outbound calls to our current contributors to share updates, express appreciation, and invite continued or increased support. &nbsp;Confidence, professionalism, and a warm, engaging phone presence are essential.&nbsp;</li></ul>Retention <ul><li>Focuses on applying consistent and intentional effort to reduce sponsorship cancellation rates month over month, when personally connecting with sponsors by phone, chat or email and employs a variety of retention techniques best suited to donor situation, for example:</li><li>Continuation of sponsorship at a later date by offering a pause or reducing the rate for a time period.</li><li>Retention of at least one of multi-sponsorships, or the</li><li>Step-down to another monthly donation plan such as Village2Village or Raw Hope or any other offer we have. </li><li>Conducts crucial conversations with sponsors and donors, to resolve escalated issues to their satisfaction, such that our supporters willingly choose to remain in partnership with World Vision and its programs, for example:</li><li>Achieves first and best possible call resolution to secure supporter satisfaction, increased faith in our organization, and our donors’ long-term partnership with World Vision Canada.</li><li>Telemarketing campaigns – Reach out to current supporters to offer further engagement and participation with World Vision. </li></ul>Business Effectiveness and Efficiency<ul><li>Exercises generous hospitality when interacting with colleagues providing SME and sharing best practices</li><li>Diligently adheres to scheduled shift times and break times, to ensure the contact center continues to run smoothly without interruption.</li><li>Proficient and daily use of technology including customer relationship management tools such as CRM, the telephony platform: Talk desk, Horizon, Microsoft Office and My World Vision.</li><li>Meets or exceeds the established performance goals as noted in Performance Metrics. </li></ul>Team Productivity &amp; Performance<ul><li>Maximizes personal effort required to help the Contact Center achieve its SLA daily, by efficiently handling assigned work, to meet or exceed the expected hourly rate of achievement, as outlined in in the Performance Metrics.</li><li>Inspires increased donor engagement on all appropriate interactions, through the promotion of our monthly Extra Blessing upselling offers and selected WVC products.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li></ul>Qualifications<ul><li>College Diploma or 3 years relevant, Customer Service experience preferred</li><li>Exceptional written and oral communication</li><li>Demonstrated exceptional performance and experience in inbound/outbound interactions – telephone, email, letters, social media and chats.</li><li>Proficient in website navigation and troubleshooting with donors over the phone, email, web chat and social media.</li><li>Discerning in understanding and distinguishing between the different written tones of emails, letters, web chats and social media.</li><li>Thrives well under pressure.</li><li>Demonstrates a personal commitment to the work of World vision Canada.</li><li>Readily provides prayer support, when appropriate.</li><li>Personable, flexible, approachable and coachable.</li><li>Emotionally mature in taking full ownership of individual performance and professional behavior, being keenly self-aware.</li><li>Exemplifies Christ-centered behavior towards others and inspires such character in others.</li><li>Collaborative, thoughtful, ever-learning, and contributes to a spirit of innovation and creativity.</li></ul>Why Consider Us? &nbsp;<ul><li>Our competitive compensation &amp; benefits include:</li></ul><ul><li>Health Spending Account</li><li>Up to 6% matched pension contributions</li><li>Parental leave top-up</li><li>Generous paid vacation, sick days, wellness and personal days</li><li>Office closed extra days before long weekends (6x/year)</li></ul><ul><li>World Vision Canada has consistently been awarded Canada and GTA top employer awards. </li><li>We are Canada’s largest development, relief, and advocacy non-profit organization. </li><li>We embody an Agile mindset here.</li></ul>#LI-HybridJobFamilyDonor/Supporter ServicesJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorFully Remote

Supporter Care Representative (Bilingual EN/FR)

Who are we at the core:Look Good Feel Better is a national charity dedicated to empowering people facing all cancers through knowledge, support and confidence. Our core workshop, available through more than 80 cancer centres across Canada (and online) helps individuals safely manage the appearance-related effects of cancer and its treatment so they can feel more like themselves again.Powered by over 1,000 dedicated volunteers delivering compassionate care and expertise, we are a trusted voice in self-care, emotional well-being, and community connection.About the Role:We are currently recruiting passionate volunteers across Canada to lead the Wigs &amp; Hair Alternative portion of our in-person workshops for people facing cancer.For more than 30 years, these workshops have helped people manage the appearance-related effects of cancer treatment. Hair Alternative Specialists guide participants through choosing and caring for wigs, exploring scarf-tying techniques, hat options, and navigating hair loss and regrowth. Volunteers may also demonstrate with a model, showcasing different types and styles.These sessions provide more than practical advice — they create a rare opportunity for fun, confidence, and connection during a vulnerable time.Who we're looking for:We’re seeking professionals who are not only skilled in wigs and hair alternatives, but who also bring compassion, empathy, and clear, gentle communication to every session. Volunteers may join us with formal training or industry experience, or, if new to this area, by completing a training course to gain the necessary skills. Either way, you’ll be equipped to make a meaningful difference in the lives of people navigating cancer treatment. &nbsp;Requirements:<ul><li>Trained as a wig &amp; hair alternative specialist, experience working with wigs, or are eager to complete training to gain this specialization</li><li>Comfortable supporting individuals undergoing cancer treatment through both one-on-one and group facilitation</li><li>Confident demonstrating diverse wigs and scarves on a participant, using the Hair Alternatives Kit and a cap for hygienic purposes.</li><li>Brings a warm, empathetic and inclusive approach to create a welcoming, supportive environment for all</li><li>Committed to attending workshops regularly, collaborating with your local team, and supporting a cohesive and respectful volunteer experience.</li></ul>Time Commitment:Volunteers must be available once a month for 3 to 3.5 hours at a set day, date, and time. Specific schedules vary by location. <a href="https://lgfb.ca/en/get-involved/volun/" target="_blank">Visit our website</a> to explore the workshop schedule for your area.The onboarding process can take up to 6–8 weeks and may include site-specific volunteer training, screening requirements, and any necessary inoculations required by the host facility.Join a dedicated community of volunteers—many with over 20 years of commitment—where you’ll empower people facing cancer, make a real and lasting difference, and grow both personally and professionally. Become part of something meaningful that truly changes lives.

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