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This Volunteer Placement is Located in:&nbsp;Tegucigalpa, HondurasStart Date:&nbsp;December 2025Placement Length:&nbsp;6 months with the possibility of extensionLanguage Requirements:&nbsp;Spanish&nbsp;<a href="https://cusointl.org/Language-Requirements" target="_blank">Level 4-Advanced</a>&nbsp;and English&nbsp;<a href="https://cusointl.org/Language-Requirements" target="_blank">Level 3-Intermediate</a>Please submit a Spanish Resume and Statement of InterestEligibility: Open to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>As a volunteer, you will:<ul><li>Conduct a diagnostic to evaluate current situation of AHER in order to create an action plan to strengthening of the organization with emphasis on Environmental</li><li>Design and implement local environmental initiatives (global warming, climate change, sustainable agricultural practices) with the support of partner organizations.</li><li>Support the political dialogue on environmental policies promoted by AHER</li></ul>Essential Requirements:<ul><li>University degree International development, environmental sciences or social justice.</li></ul>Essential Background:<ul><li>Master in environmental sciences</li><li>Minimum of 2 years experience in design and implementation</li><li>Minimum 2 years in monitoring and evaluation</li><li>Knowledge of current climate change global context</li><li>Previous experiences in related fields</li><li>Ability to work as a team player in group settings</li><li>Capacity for critical analysis</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us, the Project and the Partner</h3>Cuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America and the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities.Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, with a view to contributing to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy.<h2>Prestaciones</h2><h3>Terms and Conditions</h3>Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li><li>Bonus: Additional return flight home or cash in lieu after 12 months of service for volunteers who extend for another 6 months</li></ul>Selection Requirements:Please note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes&nbsp;</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the&nbsp;<a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines.</a></li></ul>Pre-placement Training and Briefing -&nbsp;Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and&nbsp;<a href="https://cusointernational.org/code_of_conduct/" target="_blank">Code of Conduct</a>.Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status.

Cuso International

Natural Resources and Social Advisor

Reconnect Community Health Services' Meals-on-Wheels program urgently requires drivers to help deliver hot meals to seniors and adults with disabilities in the community. Drivers will deliver the meals to designated routes between 11:00 am and 1:00 pm, Monday to Friday.All routes are in the West Central Toronto (i.e. Keele&nbsp;St/High Park Ave, Jane/Bloor, Runnymede, Eglinton&nbsp;Ave W/Dufferin St, and surrounding areas).Drivers will complete the routes with another volunteer who will be their "Runner." Runners deliver the meal from the car to the client's front door while the driver waits.

Reconnect Community Health Services

Meals on Wheels  ( Drivers/Runners)

About CKUA&nbsp; CKUA is recognized as Canada’s first public broadcaster, and it continues to inspire and guide a world-wide community of loyal arts and culture enthusiasts along a journey of musical discovery every day. CKUA offers more than 45 expertly curated multi-genre musical programs, plus other enriching arts and cultural content on-air and online. CKUA serves 380 communities across Alberta with FM Radio and reaches listeners around the world with live-streaming and digital content through CKUA.com, the CKUA App, and social platforms. We are an inclusive, creative, hardworking group on a musical mission to enrich lives and support the arts.&nbsp;Fund Development Assistant&nbsp;Location: Edmonton, AB | in-person | Full Time | Union Position&nbsp;About the Role&nbsp;The Fund Development Assistant is a detail-focused and highly organized member of CKUA’s Fund Development team. Reporting to the Director of Development, this role provides essential administrative and database support to ensure the team operates smoothly and effectively. From processing donations and keeping constituent records accurate, to managing correspondence and preparing donor communications, the Fund Development Assistant keeps the systems running behind the scenes that make great donor care possible.&nbsp;Accuracy, organization, and a commitment to excellence are central to this role. The position is full-time, 40 hours per week, based in CKUA’s downtown Edmonton office (located in the historic Alberta Hotel). Occasional evening or weekend work may be required to support special initiatives.&nbsp;&nbsp;How You’ll Make an Impact&nbsp;You will keep CKUA’s Fund Development operations accurate, efficient, and responsive. Each day will bring a mix of administrative, database, and communications work. &nbsp;You will manage the donor inbox and answer phone and email inquiries from donors and the public, ensuring requests are handled promptly, whether that’s updating payment information, reissuing tax receipts, troubleshooting gift centre issues, or connecting donors with the right person on the team. You will also prepare and mail communications such as thank-you letters, impact reports, and annual consolidated tax receipts, ensuring they are accurate and sent on time.&nbsp;Your organizational and detail-oriented skills will shine in using our database, Raiser’s Edge, where you will set up or cancel donations, batch and process new gifts, and ensure all donor and donation records are clean, consistent, and complete. You will formulate queries and reports to support analysis, tracking, and decision-making. You will update records to reflect newsletter subscriptions or unsubscribes, maintain accurate contact details, and ensure all information is captured for quality data analysis and reporting.&nbsp;Beyond daily transactions, you will support fundraising appeals, campaigns, and other initiatives with accurate data and seamless coordination. You will provide administrative support to the Chief Development Officer and Director of Development, from managing schedules and preparing materials to assisting in the design and implementation of fund development strategies. In every task, your attention to detail will help CKUA maintain the trust of its donors and the integrity of its data, which are both essential to delivering meaningful results for the arts and culture community.&nbsp;What You Bring&nbsp;Our ideal candidate is highly organized, detail-oriented, and thrives on keeping systems, data, and processes in order. You have at least three years of administrative experience, with recent experience supporting senior leaders considered an asset. You are confident learning and working with new technology, and experience with Raiser’s Edge or another donor or CRM database is a strong asset.&nbsp;You bring advanced skills in Microsoft Office Suite, particularly Excel, and you can prepare communications that are clear, accurate, and professional. You excel at managing multiple priorities, meeting deadlines, and handling confidential information with discretion. You enjoy working independently while collaborating with others as needed, and you approach every task, whether data entry, donor correspondence, or campaign support, with the same level of care and accuracy.&nbsp;You are someone who builds positive, respectful relationships and approaches your work in a way that reflects CKUA’s values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity.&nbsp;&nbsp;Above all, you take pride in doing your work well, knowing that your contribution keeps the Fund Development team running smoothly and helps CKUA serve its mission of connecting Albertans through music, arts, and culture.&nbsp;Your background may include experience in administrative support, data entry and database management, customer or donor service, fundraising administration, member services, or nonprofit operations. We also welcome candidates whose lived or professional experience has equipped them with strong organizational skills, and attention to detail, with or without formal education in these areas.&nbsp;Additional Details&nbsp;This is a Full Time, unionized position based in CKUA’s downtown Edmonton office, with terms and conditions governed by the Collective Agreement between CKUA and IBEW Local 2228, with the pay range for this position starting at $22.25 per hour.&nbsp;How to Apply:&nbsp;If you’re ready to support CKUA’s mission, please apply online through ADP by clicking “Apply” below. &nbsp;This position will be posted until a suitable candidate is found. &nbsp;CKUA welcomes applications from all qualified individuals. We are particularly interested in and encourage applications from equity-seeking communities, including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.&nbsp;CKUA is a donor-supported arts organization that inspires and connects through the power of music, arts, culture and story. With a focus on musical discovery, we showcase the best creative work from Alberta and beyond and deliver it on-air, online and in-person.&nbsp;In the spirit of our journey to promote reconciliation, we honour the truth of the shared history and acknowledge that we operate on Treaty 6 and Treaty 7 territories.&nbsp;Treaty 6 territory is the traditional gathering place for diverse Indigenous peoples including the Cree, Blackfoot, Métis, Nakoda, Sioux, Iroquois, Dene, Ojibway, Saulteaux/Anishinaabe and many others whose histories, languages and cultures continue to influence our vibrant community of Amiskwaciwaskahigan, also known as Edmonton. Treaty 7 is the traditional lands of the Blackfoot Confederacy which includes the Siksika, Kainai and Pikani, the Tsuut’ina and the Stoney Nakoda nations including the Chiniki, Bearspaw and Wesley nations. We also recognize the Métis people and the Inuit who make their home in Mohkins’tsis, also known as Calgary.&nbsp;

CKUA Radio Founfation

Fund Development Assistant

Competition #2025-381-CC: Crisis Worker (2025-381-CC)Employment Type: Casual, Bargaining Unit (1 Vacancy)Work Hours: We are seeking someone available to cover 1-3 scheduled/last minute shifts per week; shifts being 9am-5pm, Monday - Friday.Work Setting: Exclusively OnsiteSalary: $28.56/hourApplication Deadline: September 01, 2025 by 11:59 pmProgram Overview – Crisis Outreach Service for Seniors, Community Care This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. Program Overview – Crisis Outreach Service for Seniors, Community Care&nbsp; This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues. What You Will Do<ul><li>Participate in crisis shifts; going out to visit clients in their homes or other community locations with a partner.</li><li>Assist with providing preliminary assessment of risk in crisis situations.</li><li>Assess client needs, develop and initiate service plans with short and long term objectives.</li><li>Provide service navigation and coordination, assessment, and supportive counseling,</li><li>Assist clients to access acute care and emergency services when appropriate, and help facilitate client discharges from local emergency departments.</li><li>When appropriate, connect caregivers or others in the seniors’ homes with appropriate resources in the community.</li><li>Carry out service documentation requirements in a timely (same day) and professional manner.</li><li>Work with other team members and the partner agencies to develop and implement strategies which reduce client/caregiver dependencies on acute care and emergency departments.</li><li>Gather statistical and narrative information required for the program and organization.</li><li>Work flexible hours based on the needs of the clients, their caregiver, and the service.</li><li>Support team members and students</li><li>Ensure that anti-oppression, anti-racist, trauma-informed, community development, and harm reduction principles are achieved in the program.</li><li>Participate in ongoing training and education when appropriate.</li><li>Perform other related duties as required.</li></ul>What You Bring to the Team<ul><li>BSW or a related undergraduate degree.</li><li>Registration in good standing with the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario or an equivalent.</li><li>2+ years’ experience in crisis support, intervention, conflict mediation, and supporting seniors with mental health and substance use issues from a recovery and harm reduction approach.</li></ul>What You Set You Apart<ul><li>Ability in case management and supportive counselling with strong assessment skills.</li><li>Demonstrated interpersonal skills, excellent verbal and written communications skills.</li><li>Ability to carry out service documentation requirements in a timely and professional manner.</li><li>Demonstrated information and referral skills and the ability to link clients to supportive services.</li><li>Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team.</li><li>Proven ability to minimize barriers through service delivery for low-income individuals with mental health and substance abuse issues.</li><li>Ability to work from a client-centered approach.</li><li>Knowledge of issues affecting older adults, geriatric populations, the health sector, community resources, and related services.</li><li>Demonstrated ability to follow policies, procedures, and adhere to legislation.</li><li>Understanding of clinical practices and care models.</li><li>Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a multi-disciplinary interagency Crisis Service focused on older adults.</li><li>Applied computer skills (MS word, excel, and Internet).</li><li>Ability to use case management software is an asset (Pirouette).</li><li>Ability to communicate in another language is an asset.</li></ul>

WoodGreen Community Services

Crisis Worker (2025-381-CC)

Manager, Education and Programs Manager,&nbsp;Éducation et Programmes Full-time, Permanent Hybrid based out of Toronto At RGC we believe that gambling should not cause harm to people or the communities in which they live. We exist to ensure that gambling safeguards are in place to promote the wellbeing of all those we serve. Through our work with people, schools, community stakeholders, operators, regulators, researchers, government, and treatment agencies we seek to influence positive change, and contribute to building healthier communities for all. Are you passionate about making a real impact on the lives of young people? Do you want to be part of a team that's changing the conversation around gambling and helping youth and young adults make informed choices? As the Manager, Education and Programs, you’ll be at the heart of our prevention education work with youth and young adults—leading innovative programs that reach high school and university students across Ontario, throughout Canada, and even globally. Reporting to the Associate Director, Education and Programs, you’ll help shape and deliver meaningful, real-world content that sparks conversations and drives awareness. In this role, you will:<ul><li>Create educational resources that connect with young audiences in schools, on campuses, and online.</li><li>Collaborate with partners—including student leaders, educators, community organizations, and health professionals—to bring our initiatives to life.</li><li>Manage big-picture strategy and logistics: from building budgets to tracking impact, your work ensures everything runs smoothly and hits the mark.</li><li>Stay in the know: You’ll keep up with the latest trends and best practices in youth and young adult health promotion and prevention</li></ul>The ideal candidate values other perspectives and looks for opportunities to work together and develop resources that are relevant and inclusive. You actively seek out a variety of youth/young adult programs, listen to the people participating in them and the organizations who develop them, and review program impacts/feedback to use these insights to inform and improve future &nbsp;RGC educational programs. You are interested in health promotion, harm reduction, and the exciting nature of an always changing gambling environment. As a member of the Education and Programs team, we’re looking for someone who thrives in a fast-paced environment, loves teamwork, and isn’t afraid to get creative. If you're energized by working with students, educators, and community partners to create real change—this is your opportunity to lead something that matters.&nbsp; KEY RESPONSIBILITIES Educational Program Creation and Exceptional Delivery 50%<ul><li>Leveraging best available research, and internal/external experts, create equitable and inclusive programs for specific demographics that educate and inform on minimizing gambling-related harms</li><li>Manage the production, organization and delivery of programs throughout the academic school year ensuring high standards of professionalism, accuracy of messaging and delivery of engaging, memorable and educational experiences in Ontario high schools and on campuses</li><li>Manage/maintain current relationships with partners and stakeholders to deliver programs that align with yearly program’s goals and objectives</li><li>Work with stakeholders and research organizations to identify gaps, challenges, and opportunities, with the goal of informing strategic decision-making and program development</li><li>In conjunction with RGC staff, program team members, and external partners identify best practice around developing training modules; create and/or assist in the creation of presentations and training modules on a variety of themes/subjects related to gambling</li><li>Delivery of presentations and/or training at high schools, campuses, community activations, conferences, and other events</li><li>Onsite, in-person deliverythroughout the province in order to observe and participate in programming, training, and delivery. This can include overnight stays, assisting with setting up and dismantling displays, requiring physical effort including lifting up to 45lbs assisted, taking photos and videos at the display (including sometimes being in the photos) to document the program's success and maintaining constant communication with the team and the office while on the road</li></ul>Partnerships and Collaboration 35%<ul><li>Look for opportunities torepresent RGC leadership at public and private meetings that are focused on youth and young adult audiences</li><li>Develop relationships with organizations and their leadership, bringing back relevant insights for consideration/ partnership opportunities</li><li>Actively explore opportunities to expand and extend RGC programs locally, provincially and globally; includes conference presentations and exhibit hall displays, award applications, media interviews, and other opportunities that align with program goals</li><li>Active member of the RGC Discovery Conference Planning Committee bringing forward ideas and suggestions for agenda content; assist with the planning of session(s), and onsite for event-related assistance &nbsp;</li></ul>Administration 15%<ul><li>Create program plans with goals and objectives for provincial reporting; track program results two times per year ensuring that outcomes are met</li><li>Develop and monitor budgets for Youth and Young Adults yearly programming ensuring quotes for resources and support are gathered, costs are measured, and reconciliation statements are created</li><li>Works with internal and/or external research organizations to create evaluations of projects and programs, ensuring that goals and objectives are set, monitored, and achieved</li><li>Ability to evaluate programs while in progress and provide recommendations for ongoing program improvement</li><li>Able to write and communicate effectively for schools and partnership outreach, RGC public-facing opportunities, reports, e-newsletters, presentations to professional staff, sponsors, conference attendees, etc.</li><li>Develop and maintain a comprehensive, well-structured, and searchable database of schools, campuses, treatment agencies and community organizations, ensuring efficient categorization, to support data management and user access needs</li></ul>Team Collaboration:<ul><li>Work closely with the Associate Director of Education and Programs on program planning, delivery, and ongoing programs and projects reporting; and with the Education Programs Coordinator on day-to-day planning, delivery and management of in-market programs</li><li>Enjoys working with a variety of internal and external team members as well as school and community partners/stakeholders, and outside suppliers and agencies</li><li>Engages with the Associate Director, Community Engagement and Partnerships on programs, as needed, for community, at-risk and emerging populations; and with the Associate Director, Marketing Communications, as needed, on program and project brief’s related to social marketing campaigns, metrics, and year end reporting</li><li>Thrives in a role that is fast-paced, supportive of other team members, and embodies a ‘can-do’ attitude of assistance when projects/programs are close to completion</li><li>Enjoys engaging with a variety of demographics includes interacting with students and being curious about their insights and viewpoints with the goal of understanding and including first-person experiences into programming</li></ul>QUALIFICATIONS<ul><li>Post secondary diploma or degree in Health Promotion or related field with a minimum of 5 years in relevant health promotion, harm reduction or educational program work, or an equivalent combination of education and experience</li><li>Must be fluent in English&nbsp;and&nbsp;French</li><li>A minimum 3+ year track record leading the creation, managing the delivery, overseeing ongoing monitoring of program rollout including necessary improvements, and driving the evaluation of programs for young people in school and community-based settings</li><li>Very strong project management, budgeting and organizational skills with proven ability to plan, develop, and execute programs within budget and on time experience working with marketing agencies</li><li>Strong ability to work collaboratively in cross-functional teams and across the organization while being able to adapt to a changing environment</li><li>Excellent judgment and the ability to think critically to resolve challenges that may arise</li><li>Understand the importance of professionalism when representing RGC in the educational and public space </li><li>Support for RGC’s mission and values, and our commitment to fostering a culture of equity, diversity, and inclusion with a focus on continuous development, modeling inclusive behaviours, and proactively managing bias</li><li>Advanced skill using Microsoft 365 including various software applications and cloud tools (Word, Excel, PowerPoint, Teams, SharePoint)</li><li>Excellent interpersonal abilities, multi-tasking and prioritizing, problem solving skills and verbal and presentation communication skills</li><li>Strong self-directed initiative, with an ability to take the lead as needed</li><li>Ability to work under pressure, to meet deadlines and flexibility to make changes when/if priorities shift</li><li>Ability to travel as needed for program/projects; must be comfortable driving long distances throughout the year</li><li>Valid Class G Driver’s License</li></ul>Annual salary range for this position is $65,000 - $82,000, commensurate with skills and experience, plus comprehensive benefits including virtual health care, personal and health care spending accounts and Group RRSP, and flexible work environment.&nbsp; RGC operates in a hybrid work environment.&nbsp; The successful candidate will be expected to work in the Toronto office when needed. RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming. The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA). Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted. Deadline for applications is August 31, 2025.

Responsible Gambling Council

Manager, Education and Programs

ABOUT THE PAC&nbsp;The FirstOntario Performing Arts Centre (PAC) is a vibrant cultural hub and charitable organization located in downtown St. Catharines, the largest city in the Niagara Region of Ontario, Canada. The PAC aims to engage people in exceptional live arts experiences and to enrich the lives of the citizens of St. Catharines and the Niagara region, while providing a world-class venue for local, national and international artists and community arts organizations to flourish. The PAC opened its doors in 2015 as part of a transformative effort to rejuvenate St. Catharines’ downtown area. and has been a key catalyst for downtown development and an economic driver for Niagara, with over 40 new businesses opening with an economic spin-off of $17 million. The PAC team believes that healthy communities are built through arts and cultural engagement, and that our individual and collective identities are shaped through the stories told. They engage audiences across the Niagara region and work to remove barriers for under-served community members to experience the arts.The PAC features&nbsp;four performance venues: Partridge Hall, Recital Hall, Robertson Theatre, The Film House as well as the outdoor The Mann Raceway Plaza. Current PAC programs include: PAC Presents Live Performance Series, The Film House - an indie film house offering unique films and community screenings in a modern cinematic environment as well as facilitated community discussions, imPACt Education Series and access initiatives such as Pay-What-You-Can, discounted ticket prices for patrons under 30 years of age and partnership with the CANOO program to provide newcomers with access to free performing arts and film experiences. The PAC employs 27 full-time staff, 48 part-time staff, a pool of IATSE union workers and over 75 engaged and dedicated volunteers.THE OPPORTUNITYLocated in the heart of Niagara’s vibrant cultural corridor, the FirstOntario Performing Arts Centre (PAC) is a flagship destination for more than 100,000 visitors and hundreds of artists annually. Now celebrating its 10th anniversary, the PAC is ready to deepen relationships with the talented artists and arts organizations in the region as it continues to play a vital role in enriching the region’s creative and civic life.&nbsp;The PAC presents a diverse range of programming, from popular to provocative, including signature initiatives such as the 2026 Art in Action: Climate Festival, which will feature Edward Burtynsky’s In the Wake of Progress, Ailey II, Elisapie, Tom Morello, Tenille Towns, the Tenors and more. These bold artistic undertakings reflect the PAC’s commitment to creative leadership and impact.&nbsp;This is an exciting opportunity for a skilled, collaborative, forward-thinking Marketing and Communications Manager to join the PAC team. This organized, adaptive professional will efficiently execute multiple marketing channels, enhancing engagement and resonance throughout the Niagara region and beyond.THE ROLEReporting to the Director of Marketing and Engagement, the Marketing and Communications Manager is responsible for fostering and building on the relationship between the PAC and the public. Responsibilities include leading the marketing and communications team in promoting events, programs, activities, facilities, and branding, by developing and implementing marketing strategies that are analytically driven and aligned with the PAC’s strategic direction.&nbsp;The Marketing and Communications Manager should be aware of and consider arts market research and analysis when designing marketing strategies and plans. They will develop and tactically roll out customer-oriented marketing campaigns, promotional materials, and deliverables on time and on budget, while meeting revenue targets. Astute financial management is integral to this role.To ensure marketing strategies are integrative and responsive to the goals of the PAC, the Marketing and Communications Manager will skillfully collaborate with key positions both within their department and inter-departmentally. The Marketing and Communications Manager is also expected to utilize innovative marketing channels to target new and existing segments and help to drive meaningful audience, visitor, and membership growth and engagement.To be successful in this position, the Marketing and Communications Manager must be an effective relationship builder who is creative, analytical, self-driven and strategically focused.Duties and Responsibilities:Marketing and Communications Planning and Execution<ul><li>Work with the Director of Marketing and Engagement to design, develop, and execute marketing and communications strategies that are both customer-focused and data-driven. </li><li>Oversee the implementation of all media relations efforts on behalf of the PAC.</li><li>Lead and execute marketing campaigns.</li><li>Manage the outsourcing of all graphic design and video editing requirements and liaise with all advertising and promotions vendors.</li><li>Manage key performance indicators (KPIs) and metrics.</li><li>Identify new opportunities to enhance marketing and communications initiatives.</li><li>With guidance from the Director of Marketing and Engagement, set and administer the annual marketing and sponsorship budget.</li></ul>Marketing &amp; Communications Team Management<ul><li>Oversee the work and performance of the team in a manner that promotes working cohesively and collaboratively within the department as well as inter-departmentally.</li><li>Effectively communicate to the team the department goals and objectives while also seeking to provide them with the tools and resources to perform their respective jobs at an optimal level.</li><li>In partnership with the Director of Marketing and Engagement, recruit, select, train and develop team members. </li><li>Mentor, coach, and support team members in their day-to-day responsibilities, and in the achievement of their departmental and job-specific objectives, through effective performance evaluation processes.&nbsp;</li></ul>Internal &amp; External Collaboration &amp; Relationship Management&nbsp;<ul><li>Develop a close and collaborative working relationship with the Ticketing Services Manager to ensure that box office, marketing, and communications strategies are responsive to changes in market trends. </li><li>Provide support to fund development team around communications strategies and campaigns with compelling collateral and impact messaging to inspire the PAC’s growing family of supporters.</li><li>Support the PAC’s organizational needs by conceptualizing, designing, and producing signage, marketing assets, and other creative materials that align with brand standards and enhance audience engagement.</li><li>Work collaboratively with various departments to promote the PAC events.</li><li>Be a key PAC advocate by building strong, effective relationships within the community.&nbsp;</li></ul>Research, Analysis &amp; Digital Marketing Management<ul><li>Working with the Director of Marketing and Engagement, conduct audience research to inform strategies</li><li>Audit the marketing needs for various departments to produce increasingly effective and innovative marketing programs and materials, including the website. </li><li>Oversee and manage the effectiveness of strategies, programs, and platforms. </li><li>Develop and oversee the integration of digital media marketing strategies.</li><li>Track and measure the success of marketing strategies and initiatives through data analysis to provide ROI reporting.</li></ul>Qualifications<ul><li>At least five (5) years’ experience in a managerial marketing role, leading teams and being accountable for the design and execution of marketing and/or communications budgets and strategies required.</li><li>Experience working with audience, ticketing, and CRM systems, required. (AudienceView, preferred). </li><li>Bachelor’s degree or diploma in marketing, advertising, communications, or a related field, preferred. </li><li>Experience working for a professional performing arts centre or major entertainment venue, preferred.</li><li>Established portfolio of media and PR contacts, an asset.&nbsp;</li></ul>Required Knowledge, Skills and Abilities:<ul><li>Ability to build working relationships and meaningfully collaborate with internal and external contacts. </li><li>Extensive knowledge of marketing strategies, channels, branding and best marketing practices.</li><li>Strong copywriting, budget development and negotiation skills. </li><li>Ability to effectively analyze and interpret marketing data. </li><li>Ability to manage, motivate and evaluate the work of a team.</li><li>Knowledge of and experience with digital and print marketing, content marketing, and social media marketing platforms and systems. </li><li>Proficiency with HTML, content management systems, and design software.</li></ul>WORKING CONDITIONS:<ul><li>Open office setting, primarily.</li><li>Must function effectively in high pressure environment bearing a great responsibility for the work completed by those supervised. </li><li>Decisions made take into consideration the direct impact on team members, customers, and overall organizational success</li></ul>OUR PAC EMPLOYEE PROMISE&nbsp;Working at the PAC means embracing the values of collaboration, creativity, care, and continued learning. We offer a robust health and dental benefits plan including an employee assistance program and extended health care, pension plan, opportunities for learning and growth and vacation flexibility. The PAC is a casual, creative environment that offers an open-concept, pet-friendly workplace, supports flexible work schedules and believes in the importance of a healthy work-life balance.&nbsp;DIVERSITY, EQUITY AND INCLUSIONAt the FirstOntario Performing Arts Centre, a diverse, inclusive, and equitable workplace is one where all employees and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. Managers commit to a nondiscriminatory leadership and provide equal opportunity for employment and advancement in their department, programs, and work environment. All the PAC employees will respect and value diverse life experiences and heritages and ensure that all voices within their team and the FirstOntario PAC are valued and heard.HEALTH AND SAFETYAll employees will be expected to follow all company policies and procedures with regards to Health &amp; Safety. A worker shall work in compliance with the provisions of this Act and the regulations; use or wear the equipment, protective devices, or clothing that the worker's employer requires to be used or worn. A worker must report to their employer or supervisor the absence of or defect in any equipment or protective devices of which the worker is aware and which may endanger himself, herself, or another worker; and report to their employer or supervisor any contravention of this act or the regulations or the existence of any hazard of which he or she knows. No worker shall remove or make ineffective any protective device required by the regulations or by their employer, without providing adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately; use or operate any equipment, machine, device or thing or work in a manner that may endanger themselves or any other worker; or engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.&nbsp; A worker is not required to participate in a prescribed medical surveillance program unless the worker consents to do so. (OHSA Sec. 27)&nbsp;HOW TO APPLY&nbsp;If you think your experience and career aspirations are aligned with this opportunity – please send your cover letter and resume to&nbsp;<a href="mailto:hiring@firstontariopac.ca" target="_blank">hiring@firstontariopac.ca</a>&nbsp;with the subject title “Marketing and Communications Manager”.The FirstOntario Performing Arts Centre is an equal-opportunity employer, and we believe that our organization is stronger when we have a team that reflects our region’s diversity.&nbsp;We encourage applications from all qualified individuals and will consider accessibility accommodations to applicants upon request.

FirstOntario Performing Arts

Marketing and Communications Manager

JOB TITLE: Nurse Practitioner – Black Reproductive Health Initiative (BRHI) LOCATION: North York (940 Sheppard Ave West), Downtown (36B Prince Arthur Ave) &amp; Scarborough (various) FTE STATUS: Temporary, Full Time (1.0 FTE, 37.5 hours/week, including two evenings) DURATION OF POSITION: Two-Year Contract (Funded by Ontario Health) STARTING SALARY: $115,527.25 + Benefits BARGAINING UNIT: OPSEU Local 5115 Are you a Black Nurse Practitioner who is passionate about reproductive justice, health equity, and gender-affirming care? Do you want to work in a dynamic, youth-centered environment where your identity, lived experience, and clinical expertise can make a real impact? Planned Parenthood Toronto (PPT) is looking for a Nurse Practitioner (RN – Extended Class) to join our Black Reproductive Health Initiative (BRHI). This initiative is dedicated to improving access to inclusive, community-driven sexual and reproductive health care for Black youth, young people and other birthing folks across Toronto. As a core member of our BRHI clinical team, you’ll help break down systemic barriers by providing holistic, trauma-informed care that centers Black youth, particularly those navigating intersecting oppressions related to race, gender identity, and socioeconomic status. The BRHI clinical team is rooted in reproductive justice principles, working to decrease the systemic barriers and reproductive trauma Black youth experience. ABOUT PPT’s BLACK REPRODUCTIVE HEALTH INITIATIVE The Black Reproductive Health Initiative (BRHI) is more than a clinical program—it’s a community-driven movement toward justice and healing. BRHI aims to: <ul> <li>Expand early access to culturally responsive sexual and reproductive health services through youth-focused clinics in North York and Scarborough</li> <li>Improve health literacy and empower Black youth (including Black non-binary, and trans youth) with tools to navigate conditions like PCOS, fibroids, HIV/STBBIs, and mental health challenges</li> <li>Build supportive networks through the leadership of our Black Youth Advisory Committee and partnerships with agencies like Black Creek CHC, TAIBU, and North York Women’s Shelter</li> <li>Connect youth to holistic care, offering seamless attachment or referral to primary and specialized services</li> </ul> ABOUT US Planned Parenthood Toronto (PPT) is a fully accredited community health centre that provides primary health care services to youth 13 to 29 years as well as health promotion programming, education, training and research to improve the health and well-being of Toronto’s diverse communities. For more information about PPT and our programs and services, visit our website: <a href="https://ppt.on.ca" target="_blank">https://ppt.on.ca</a>. ROLE OVERVIEW In this role, the Nurse Practitioner (RN – Extended Class) will provide trauma-informed, culturally responsive, and gender-affirming primary care to youth aged 13–29, with a focus on sexual and reproductive health, mental health, and gender-affirming clinical services. The ideal candidate brings a strong equity lens and clinical expertise rooted in reproductive justice, understands the systemic barriers faced by Black youth and communities, and is committed to delivering inclusive, anti-oppressive care. PPT is also committed to support NP learning – this position is an excellent opportunity to build your skills related to IUD and Implant insertions/removals, Medical Abortion, and Gender Affirming Care. This position is part of Planned Parenthood Toronto’s Black Reproductive Health Initiative (BRHI) – a program focused on improving access, engagement, and health outcomes for Black youth through community partnerships, integrated services, and evidence-based approaches. Services are delivered at PPT’s main site and in outreach settings in North York and Scarborough. Reporting to the Director of Community Health Services, in this role you will: <ul> <li>Deliver comprehensive, client-centered care in-person, virtually, and by phone, including contraception, IUD/implant procedures, abortion care, prenatal care, HIV/STBBI testing and treatment, and menstrual health support.</li> <li>Provide gender-affirming care including hormone therapy initiation and puberty suppression for trans and non-binary youth (training provided as needed).</li> <li>Address mental health concerns through short-term interventions and support navigation to internal or external services as appropriate.</li> <li>Work collaboratively within an interdisciplinary primary health care team and consult with external providers as needed to coordinate care beyond your scope of practice.</li> <li>With support from the Health Equity Health Promoter and Black Health Team, deliver group programming focused on sexual and reproductive health issues that disproportionately impact Black youth and communities.</li> <li>Document all client interactions clearly, accurately, and confidentially in the electronic medical record (EMR), adhering to clinical and regulatory standards.</li> <li>Participate in team meetings, case conferences, and interdisciplinary planning to support coordinated and holistic client care.</li> <li>Collaborate with community partners such as Black Creek Community Health Centre, North York Women’s Shelter, and TAIBU to support effective outreach, care continuity, and culturally safe service delivery.</li> <li>Actively contribute to quality improvement processes, including chart audits, protocol development, policy review, and accreditation efforts.</li> <li>Participate in research and evaluation activities aligned with BRHI’s goals to improve access and outcomes for Black youth and guide evidence-informed practices.</li> <li>Supervise and mentor nursing and allied health students, contributing to a learning-focused, inclusive organizational culture.</li> <li>Provide clinical input to the development and refinement of internal practice tools, protocols, and health information materials that are inclusive, accurate, and accessible.</li> <li>Participate in internal equity initiatives and contribute to the development of health programs that reflect and respond to the needs of underserved youth, including those who are Black, Indigenous, racialized, 2SLGBTQ+, newcomers, or system involved.</li> <li>Stay current on best practices and regulatory standards through ongoing professional development, with a focus on reproductive justice, anti-oppressive care, and youth health equity.</li> </ul> QUALIFICATIONS We’re looking for someone who: <ul> <li>Is a Registered Nurse in the Extended Class (RN(EC)) in good standing with the College of Nurses of Ontario</li> <li>Has 3+ years of Nurse Practitioner experience in primary care, community health, or sexual health</li> <li>Identifies as Black, including those with intersecting Indigenous and/or other racialized identities, in alignment with the focus and goals of the Black Reproductive Health Initiative (BRHI).</li> <li>Is experienced in providing anti-oppressive, trauma-informed, 2SLGBTQ+ inclusive care.</li> <li>Thorough understanding of the impacts of systemic oppression, including anti-Black and anti-Indigenous racism, on youth mental health and well-being.</li> <li>Brings strong clinical skills in contraception, abortion, STBBI treatment, mental health, and/or gender-affirming care</li> <li>Clear commitment to sexual and reproductive rights, health equity, and youth positive, 2SLGBTQ positive, sex positive, and sex work positive practice</li> <li>Strong ability to work collaboratively in an interdisciplinary, community-based team environment.</li> <li>Excellent written and verbal communication skills.</li> <li>Proficiency with electronic medical records and comfort working in a digital environment.</li> <li>Can work flexibly (two evenings/week) and travel to satellite and outreach sites in North York and Scarborough.</li> </ul> <h2>How to Apply</h2>Please email a letter of interest and resume by September 1st, 2025 to: Hiring Committee – Nurse Practitioner – BRHI Email: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> PPT is committed to equity, diversity, and inclusion and to building an organization that reflects the communities we serve. We encourage applications from members of Black, Indigenous, and racialized communities; Two-Spirit, non-binary, trans, lesbian, gay, bisexual and queer people; disabled people; youth; and members of other equity seeking groups. We thank all applicants for their interest. Only those selected for an interview will be contacted. No phone calls please. PPT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates selected for an interview and for all aspects for the selection process. If an applicant or a successful candidate requests an accommodation, we will discuss their needs with them and make adjustments to support them. We regret to inform that PPT is not a wheelchair accessible space. Please note that as a condition of employment, the successful applicant must complete a Criminal Record Check.

Planned Parenthood Toronto

Nurse Practitioner - Black Reproductive Health Initiative

JOB TITLE: Registered Nurse – Black Reproductive Health Initiative (BRHI) LOCATION: North York (940 Sheppard Ave West), Downtown (36B Prince Arthur Ave) &amp; Scarborough (various) FTE STATUS: Temporary, Part Time 0.6 FTE, 22.5 hours/week, including one evening DURATION OF POSITION: Two-Year Contract (Funded by Ontario Health) REPORTING TO: Director of Community Health Services STARTING SALARY: $70,107.16 (pro-rated to 0.6 FTE) BARGAINING UNIT: OPSEU Local 5115 Are you deeply committed to reproductive justice, youth-centered care, and health equity for Black communities? Are you a Registered Nurse with lived experience rooted in Black health equity? Do you want to join a Black health team working to make a difference in Black health outcomes? As a member of our BRHI clinical team, you’ll help break down systemic barriers by providing holistic, trauma-informed care that centers Black youth, particularly those navigating intersecting oppressions related to race, gender identity, and socioeconomic status. The BRHI clinical team is rooted in reproductive justice principles, working to decrease the systemic barriers and reproductive trauma Black youth experience. ABOUT US Planned Parenthood Toronto (PPT) is a fully accredited community health centre that provides primary health care services to youth 13 to 29 years as well as health promotion programming, education, training and research to improve the health and well-being of Toronto’s diverse communities. For more information about PPT and our programs and services, visit our website: <a href="https://ppt.on.ca" target="_blank">https://ppt.on.ca</a>. ABOUT PPT’S BLACK REPRODUCTIVE HEALTH INITIATIVE The Black Reproductive Health Initiative (BRHI) is more than a clinical program—it’s a community-driven movement toward justice and healing. BRHI aims to: <ul> <li>Expand early access to culturally responsive sexual and reproductive health services through youth-focused clinics in North York and Scarborough</li> <li>Improve health literacy and empower Black youth (including Black non-binary, and trans youth) with tools to navigate conditions like PCOS, fibroids, HIV/STBBIs, and mental health challenges</li> <li>Build supportive networks through the leadership of our Black Youth Advisory Committee and partnerships with agencies like Black Creek CHC, TAIBU, and North York Women’s Shelter</li> <li>Connect youth to holistic care, offering seamless attachment or referral to primary and specialized services</li> </ul> ROLE OVERVIEW As a Registered Nurse with the Black Reproductive Health Initiative (BHRI), you will deliver trauma-informed, inclusive, and affirming clinical care to youth aged 13–29, both at our main site and in community settings. Working within your full scope of practice and as part of an interdisciplinary primary health team, you will contribute to a model of care that expands access to the full spectrum of reproductive and mental health supports – without assumption or judgement. In this role you will: <ul> <li>Deliver comprehensive, client-centered care in-person, virtually, and by phone, including pap smears, HIV/STBBI testing, injections, phlebotomy) (Working under medical directives where appropriate).</li> <li>Offer education and counselling tailored to Black youth’s lived realities, including workshops and groups.</li> <li>Ensure coordinated care through follow-up and appropriate referrals.</li> <li>Support workshops and wellness programming co-led with Black youth.</li> <li>Offer judgment-free guidance on contraception, reproductive justice and mental health</li> <li>Build trust through consistent, affirming engagement.</li> <li>Offer advocacy and navigation support in community settings.</li> <li>Work collaboratively within an interdisciplinary primary health team and consult with external providers as needed to coordinate care beyond your scope of practice.</li> <li>Document all client interactions clearly, accurately, and confidentially in the electronic medical record (EMR), adhering to clinical and regulatory standards.</li> <li>Participate in team meetings, case conferences, and interdisciplinary planning to support coordinated and holistic client care.</li> <li>Collaborate with community partners such as Black Creek Community Health Centre, North York Women’s Shelter, and TAIBU to support effective outreach, care continuity, and culturally safe service delivery.</li> <li>Actively contribute to quality improvement processes, including chart audits, protocol development, policy review, and accreditation efforts.</li> <li>Participate in research and evaluation activities aligned with BRHI’s goals to improve access and outcomes for Black youth and guide evidence-informed practices.</li> <li>Supervise and mentor nursing students, contributing to a learning-focused, inclusive organizational culture.</li> <li>Provide clinical input to the development and refinement of internal practice tools, protocols, and health information materials that are inclusive, accurate, and accessible.</li> <li>Participate in internal equity initiatives and contribute to the development of health programs that reflect and respond to the needs of underserved youth, including those who are Black, Indigenous, racialized, 2SLGBTQ+, newcomers, or system involved.</li> <li>Stay current on best practices and regulatory standards through ongoing professional development, with a focus on reproductive justice, anti-oppressive care, and youth health equity.</li> </ul> QUALIFICATIONS We’re looking for someone who: <ul> <li>Is a Registered Nurse in good standing with the College of Nurses of Ontario</li> <li>Has 3+ years of Registered Nurse experience in primary care, community health, or sexual health</li> <li>Identifies as Black, including those with intersecting Indigenous and/or other racialized identities, in alignment with the focus and goals of the Black Reproductive Health Initiative (BRHI).</li> <li>Is experienced in providing anti-oppressive, trauma-informed, 2SLGBTQ+ inclusive care</li> <li>Thorough understanding of the impacts of systemic oppression, including anti-Black and anti-Indigenous racism, on youth mental health and well-being</li> <li>Knowledgeable in HIV/STTBI prevention, contraception, gender-affirming care, and mental health</li> <li>Clear commitment to sexual and reproductive rights, health equity, and youth positive, 2SLGBTQ positive, sex positive, and sex work positive practice</li> <li>Strong ability to work collaboratively in an interdisciplinary, community-based team environment.</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency with electronic medical records and comfort working in a digital environment</li> <li>Can work flexibly (one evening/week) and travel to outreach sites in North York and Scarborough</li> </ul> <h2>How to Apply</h2>Please email a letter of interest and resume by September 1st, 2025 to: Hiring Committee – Registered Nurse – BRHI Email: <a href="mailto:jobs@ppt.on.ca" target="_blank">jobs@ppt.on.ca</a> PPT is committed to equity, diversity, and inclusion and to building an organization that reflects the communities we serve. We encourage applications from members of Black, Indigenous, and racialized communities; Two-Spirit, non-binary, trans, lesbian, gay, bisexual and queer people; disabled people; youth; and members of other equity seeking groups. We thank all applicants for their interest. Only those selected for an interview will be contacted. No phone calls please. PPT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates selected for an interview and for all aspects of the selection process. If an applicant or a successful candidate requests an accommodation, we will discuss their needs with them and make adjustments to support them. We regret to inform you that PPT is not a wheelchair accessible space. Please note that as a condition of employment, the successful applicant must complete a Criminal Record Check.

Registered Nurse - Black Reproductive Health Initiative

Job description:Client and Family-Centered Care is at the heart of everything we do at Lumacare. We believe that Person and Family-Centered Care is based on a philosophy of care, treatment, and support that empowers clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client-facing role, in leadership, or in a support position, each team member must be passionate about promoting and protecting Person and Family-Centered Care.The Client Care Support Specialist will be responsible for providing ongoing case management and support to clients/caregivers of Assisted Living Services (ALS), Enhanced Assisted Living Services (EALS), Community Support Services (CSS), and Adult Day Program (ADP). Complete the assessment and care planning for each client on assigned caseload. Screen for social determinants of health and coordinating interventions, promoting equity and culturally safe practices. Assist with scheduling and planning of support services, as well as connecting clients to external resources, as appropriate. Collaborate with healthcare and community partners and represents the agency externally at planning meetings. Support the delivery of safe and effective services which meet client care needs, agency contractual and quality improvement obligations as per the Accreditation Canada standards.Care Navigation Highlights:Client and Family-Centered Care Delivery<ul><li>Review client referrals and assess eligibility based on program criteria.</li><li>Conduct comprehensive onboarding assessments and ensure client needs are met.</li><li>Screen for social determinants of health and coordinate interventions to address identified needs.</li><li>Provide on-going case management to clients/caregivers.</li><li>Foster a supportive relationship with clients and caregivers, empowering them to take an active role in care.</li></ul>Quality Improvement &amp; Safety<ul><li>Complete InterRAI CHA assessments upon admission and annually.</li><li>Conduct care coordination every six months or as required.</li><li>Adjust care plans based on feedback and data to ensure optimal support.</li><li>Contribute to quality improvement efforts by sharing client feedback, identifying service gaps, and proposing solutions.</li></ul>Collaboration &amp; Communication<ul><li>Maintain accurate and timely documentation to support service delivery.</li><li>Collaborate with Service Coordinators to ensure the appropriate scheduling of personal support services.</li><li>Assist clients in connecting to external resources.</li><li>Promote a collaborative work environment and support team-building activities.</li></ul>Outreach &amp; Partnership<ul><li>Conduct outreach to engage clients and connect them with relevant programs and services.</li><li>Promote equity and culturally safe practices in all client interactions, especially with marginalized populations.</li></ul>Administration and Other Tasks<ul><li>Participate in internal and external committees/meetings and training sessions.</li><li>Observe and enforce safety, quality, and environmental standards.</li><li>Provide after-hours support as needed, and travel between client sites, meetings, and outreach events.</li></ul>Position Requirements:<ul><li>A background in the health care field, preferably within the Community Support Sector, is required.</li><li>At least two years of relevant experience, including one year of case management, or equivalent experience is needed.</li><li>Education in Social Service Work (SSW), Social Work (SW), Psychology, or Sociology is preferred. Familiarity with the Community Support Services (CSS) sector and related agencies is an asset.</li><li>Have experience working with the frail and elderly population, and knowledge of community resources including funding sources.</li><li>Proven ability to manage cases, including client assessment, service coordination, care planning, implementation, and ongoing evaluation.</li><li>Understand in-home health care issues, and familiarity with the Assisted Living Services for High Risk Seniors Policy.</li><li>Have excellent computer skills with proficiency in MS Word, Outlook and Power Point; knowledge of RAI-CHA is an asset.</li><li>Must have own vehicle for work-related travel.</li><li>Valid Vulnerable Police Record check completed within last 12 months.</li><li>Current CPR/First Aid Certification.</li><li>Fluency in other language(s) is an asset.</li><li>Mandatory COVID-19 vaccination required.</li></ul>Does this sound like what you’ve been looking for? Apply today!Lumacare is a fully accredited agency committed to equity in employment. Our goal is a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage applications from women and men, people from racialized communities, visible minorities, and persons with disabilities, aboriginal persons and people who identify themselves as 2SLGBTQI+. We seek to attract and retain individuals who will work together to create and sustain a vibrant, healthy, safe and caring community.Notice to Candidates – you will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Lumacare will provide accommodation, accessible formats, and communication supports for the interview upon request.

Lumacare

Client Care Support Specialist

Leo&nbsp;Street&nbsp;is&nbsp;looking&nbsp;for&nbsp;a&nbsp;passionate&nbsp;Clinical&nbsp;Counselor/Behavioural&nbsp;Therapist to&nbsp;support children&nbsp;and&nbsp;youth&nbsp;in&nbsp;navigating&nbsp;life’s&nbsp;challenges&nbsp;with&nbsp;compassion,&nbsp;skill, and&nbsp;resilience. This hybrid role combines therapeutic counseling and behavioural support—creating space for young people to grow, heal, and thrive. If you’re someone who believes in trauma-informedpractices,&nbsp;valuescultural&nbsp;humility,&nbsp;and&nbsp;thrives&nbsp;in&nbsp;collaborative&nbsp;environments,&nbsp;you&nbsp;may&nbsp;be&nbsp;just&nbsp;who we’re looking for.

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