Fund Development Assistant

About CKUA
CKUA is recognized as Canada’s first public broadcaster, and it continues to inspire and guide a world-wide community of loyal arts and culture enthusiasts along a journey of musical discovery every day. CKUA offers more than 45 expertly curated multi-genre musical programs, plus other enriching arts and cultural content on-air and online. CKUA serves 380 communities across Alberta with FM Radio and reaches listeners around the world with live-streaming and digital content through CKUA.com, the CKUA App, and social platforms. We are an inclusive, creative, hardworking group on a musical mission to enrich lives and support the arts.

Fund Development Assistant

Location: Edmonton, AB | in-person | Full Time | Union Position

About the Role

The Fund Development Assistant is a detail-focused and highly organized member of CKUA’s Fund Development team. Reporting to the Director of Development, this role provides essential administrative and database support to ensure the team operates smoothly and effectively. From processing donations and keeping constituent records accurate, to managing correspondence and preparing donor communications, the Fund Development Assistant keeps the systems running behind the scenes that make great donor care possible.

Accuracy, organization, and a commitment to excellence are central to this role. The position is full-time, 40 hours per week, based in CKUA’s downtown Edmonton office (located in the historic Alberta Hotel). Occasional evening or weekend work may be required to support special initiatives.

How You’ll Make an Impact

You will keep CKUA’s Fund Development operations accurate, efficient, and responsive. Each day will bring a mix of administrative, database, and communications work. You will manage the donor inbox and answer phone and email inquiries from donors and the public, ensuring requests are handled promptly, whether that’s updating payment information, reissuing tax receipts, troubleshooting gift centre issues, or connecting donors with the right person on the team. You will also prepare and mail communications such as thank-you letters, impact reports, and annual consolidated tax receipts, ensuring they are accurate and sent on time.

Your organizational and detail-oriented skills will shine in using our database, Raiser’s Edge, where you will set up or cancel donations, batch and process new gifts, and ensure all donor and donation records are clean, consistent, and complete. You will formulate queries and reports to support analysis, tracking, and decision-making. You will update records to reflect newsletter subscriptions or unsubscribes, maintain accurate contact details, and ensure all information is captured for quality data analysis and reporting.

Beyond daily transactions, you will support fundraising appeals, campaigns, and other initiatives with accurate data and seamless coordination. You will provide administrative support to the Chief Development Officer and Director of Development, from managing schedules and preparing materials to assisting in the design and implementation of fund development strategies. In every task, your attention to detail will help CKUA maintain the trust of its donors and the integrity of its data, which are both essential to delivering meaningful results for the arts and culture community.

What You Bring

Our ideal candidate is highly organized, detail-oriented, and thrives on keeping systems, data, and processes in order. You have at least three years of administrative experience, with recent experience supporting senior leaders considered an asset. You are confident learning and working with new technology, and experience with Raiser’s Edge or another donor or CRM database is a strong asset.

You bring advanced skills in Microsoft Office Suite, particularly Excel, and you can prepare communications that are clear, accurate, and professional. You excel at managing multiple priorities, meeting deadlines, and handling confidential information with discretion. You enjoy working independently while collaborating with others as needed, and you approach every task, whether data entry, donor correspondence, or campaign support, with the same level of care and accuracy.

You are someone who builds positive, respectful relationships and approaches your work in a way that reflects CKUA’s values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity.

Above all, you take pride in doing your work well, knowing that your contribution keeps the Fund Development team running smoothly and helps CKUA serve its mission of connecting Albertans through music, arts, and culture.

Your background may include experience in administrative support, data entry and database management, customer or donor service, fundraising administration, member services, or nonprofit operations. We also welcome candidates whose lived or professional experience has equipped them with strong organizational skills, and attention to detail, with or without formal education in these areas.

Additional Details

This is a Full Time, unionized position based in CKUA’s downtown Edmonton office, with terms and conditions governed by the Collective Agreement between CKUA and IBEW Local 2228, with the pay range for this position starting at $22.25 per hour.

How to Apply:

If you’re ready to support CKUA’s mission, please apply online through ADP by clicking “Apply” below. This position will be posted until a suitable candidate is found. 

CKUA welcomes applications from all qualified individuals. We are particularly interested in and encourage applications from equity-seeking communities, including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

CKUA is a donor-supported arts organization that inspires and connects through the power of music, arts, culture and story. With a focus on musical discovery, we showcase the best creative work from Alberta and beyond and deliver it on-air, online and in-person.

In the spirit of our journey to promote reconciliation, we honour the truth of the shared history and acknowledge that we operate on Treaty 6 and Treaty 7 territories.

Treaty 6 territory is the traditional gathering place for diverse Indigenous peoples including the Cree, Blackfoot, Métis, Nakoda, Sioux, Iroquois, Dene, Ojibway, Saulteaux/Anishinaabe and many others whose histories, languages and cultures continue to influence our vibrant community of Amiskwaciwaskahigan, also known as Edmonton. Treaty 7 is the traditional lands of the Blackfoot Confederacy which includes the Siksika, Kainai and Pikani, the Tsuut’ina and the Stoney Nakoda nations including the Chiniki, Bearspaw and Wesley nations. We also recognize the Métis people and the Inuit who make their home in Mohkins’tsis, also known as Calgary.