field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.&nbsp;Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description: Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you will be an essential member of our team, responsible for providing solution‑focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision‑making, job retention, and other supports to help clients achieve successful outcomes. You will also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you will also have individual targets to achieve related to your caseload’s success that contribute to the team’s collective ability to meet contractual obligations with the program’s funder.Position Type: Full-time (37.5 hours per week) one-year contract to start, with excellent potential for permanency.Starting Salary: The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).Base Location Available:Etobicoke (Islington Ave. &amp; Hwy 401) This opportunity is based at The Career Foundation’s Etobicoke&nbsp;Employment Centre, located near&nbsp;Islington Avenue &amp; Hwy 401, and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.Vacancy Status: This posting is for existing vacancies.Start: As soon as possibleReporting to: Area Manager, Employment and Placement ServicesVulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence: Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution‑based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision‑making, job retention, and other areas to support clients in achieving employment goals.</li><li>Consistently monitors and tracks caseload success rates to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre‑employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up to date and ready for file audits.</li><li>Provides effective job search‑readiness support services to clients on relevant topics such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow‑ups with job‑seeker clients throughout their job search efforts and provides repeat, one‑on‑one employment‑counselling sessions and support as needed to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community‑based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in‑person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts job search activities with clients, including cold‑calling employers and other strategies to support them in achieving successful outcomes.</li><li>Conducts desk-based outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services and create job leads for active clients in caseload.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients in achieving their training and employment goals.</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on‑the‑job training plans and conducts appropriate follow‑ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment‑retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Excellent verbal and written English communication skills and ability to clearly communicate information. Fluency in a second language is considered an asset.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered strong assets.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite and Office 365 applications, including MS Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

The Career Foundation

Employment Services and Placement Specialist

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.&nbsp;Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description: Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you will be an essential member of our team, responsible for providing solution‑focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision‑making, job retention, and other supports to help clients achieve successful outcomes. You will also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you will also have individual targets to achieve related to your caseload’s success that contribute to the team’s collective ability to meet contractual obligations with the program’s funder.Position Type: Full-time (37.5 hours per week) one-year contract to start, with excellent potential for permanency.Starting Salary: The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).Base Location: Scarborough (Kingston Rd. &amp; Midland Ave.) This opportunity is based at The Career Foundation’s&nbsp;Scarborough&nbsp;Employment Centre, located near&nbsp;Kingston Rd. &amp; Midland Ave., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment will be provided.Vacancy Status: This posting is for an existing vacancy.Start: As soon as possibleReporting to: Area Manager, Employment and Placement ServicesVulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence: Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution‑based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision‑making, job retention, and other areas to support clients in achieving employment goals.</li><li>Consistently monitors and tracks caseload success rates to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre‑employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up to date and ready for file audits.</li><li>Provides effective job search‑readiness support services to clients on relevant topics such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow‑ups with job‑seeker clients throughout their job search efforts and provides repeat, one‑on‑one employment‑counselling sessions and support as needed to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community‑based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in‑person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts job search activities with clients, including cold‑calling employers and other strategies to support them in achieving successful outcomes.</li><li>Conducts desk-based outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services and create job leads for active clients in caseload.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients in achieving their training and employment goals.</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on‑the‑job training plans and conducts appropriate follow‑ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment‑retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Excellent verbal and written English communication skills and ability to clearly communicate information. Fluency in a second language is considered an asset.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered strong assets.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite and Office 365 applications, including MS Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.The Customer Information Representative is an important member of the team, responsible for providing exceptional customer service to clients at front-desk reception and within our Resource and Information Area. This role also includes collecting, tracking, and entering essential data into online reporting systems, preparing and updating reports and trackers, and performing other duties that help the team run smoothly and support clients in achieving successful outcomes.Position Type: Full-time (37.5 hours per week) contract until March 31, 2026, with potential for permanency.Starting Salary: The starting annual salary for this position is $45,000.00 (or $46k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).Base Location: This position is based full-time at The Career Foundation’s&nbsp;Toronto Employment Centre, located near&nbsp;Yonge St. and St. Clair Ave. E. Vacancy Status: This posting is for an existing vacancy.Start: As soon as possibleReporting to: Area Manager, Employment and Placement ServicesVulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence: Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Exceptional Customer Service<ul><li>Provides exceptional customer service to clients at front-desk reception, including greeting walk-in and scheduled clients upon their arrival and providing full assistance with the registration and check-in process.</li><li>Facilitates initial eligibility screening for clients and prepares proper documentation.</li><li>Receives incoming calls, provides program information to callers, and redirects calls to appropriate extensions.</li><li>Responds to voicemail messages and emails from clients, partners, suppliers, and other stakeholders, in accordance with The Career Foundation’s customer service standards.</li><li>Provides clients with general job search resources and relevant information and support, such as assistance with creating new email accounts for job search purposes, navigating online web forms, and other support services.</li><li>Assists clients with general troubleshooting as needed in the office’s Resource and Information Area.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients in achieving successful outcomes.</li><li>Liaises with prospective job seeker applicants to encourage and confirm their participation in the Employment Centre’s services.</li><li>Maintains the office’s job posting board, meeting rooms, and other shared spaces.</li><li>Schedules and organizes meetings for the team.</li><li>Assists with preparing and facilitating events such as open houses, job fairs, staff training sessions, and other activities, including arranging refreshments.</li><li>Communicates with partners to maintain effective referral and reporting relationships.</li><li>Monitors and responds to live messages submitted via The Career Foundation’s website chat function on a rotational schedule.</li><li>Provides support to the manager with onboarding new team members as assigned.</li><li>Performs other relevant duties as assigned.</li></ul>Administration<ul><li>Enters and updates client data and service histories in online reporting systems and trackers with complete accuracy.</li><li>Communicates with fellow staff members to obtain pending data required for client files from their caseloads and ensures all required data is captured accurately.</li><li>Conducts follow-ups and communicates with clients via telephone, email, and text messages at regular intervals, recording status updates in online reporting systems.</li><li>Assembles and supports with auditing files according to The Career Foundation’s audit standards.</li><li>Completes file checklists to ensure that all files are ready for funder audits.</li><li>Prepares financial claims using Microsoft Excel and other software, ensuring timely entries into trackers and systems.</li><li>Creates reports for management on statistics, expenditures, and program targets as needed.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary diploma or degree in administration or a related field is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in a customer service and administrative capacity with a proven ability to multitask.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Outstanding customer service skills with a professional, warm, and friendly attitude in all interactions with clients, staff members, and other stakeholders, and a high level of respect for the diversity of people served.</li><li>Must possess strong detail orientation and organizational skills to perform essential data entry duties without error.</li><li>Excellent verbal and written English communication skills and ability to clearly communicate information. Fluency in a second language is considered an asset.</li><li>Natural relationship-building skills with a proven ability to develop rapport with people.</li><li>Prior related experience within the employment services industry is considered a strong asset.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with clients of various experiences, needs, and abilities.</li><li>Proven track record in a results-driven environment with experience meeting targets and deadlines.</li><li>Ability to maintain sensitive information and exhibit tact, diplomacy, and good judgment, with high standards of ethics and confidentiality.</li><li>Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Outlook 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Customer Information Representative

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;The Career Foundation’s&nbsp;Youth Thrive program&nbsp;operates both regionally and nationally, offering youth a variety of activities such as professional skills workshops, a virtual retreat, and volunteer placements. These opportunities help youth participants gain valuable skills and experiences, engage in important community projects, and promote civic engagement and social inclusion. Our national Youth Thrive program is available to youth aged 16 to 30 living in Ontario, British Columbia, Alberta, or Nova Scotia, while our regional Youth Thrive program serves eligible youth living in Ontario. Both programs particularly focus on youth who identify as Indigenous or are underserved from equity-deserving groups. This Outreach Worker/Facilitator position is part of our national Youth Thrive program based in British Columbia. In this role, you will be a key member of the project team, responsible for promoting civic engagement and volunteerism among youth and for engaging youth directly in the program through active outreach in diverse communities across the province. You will also work directly with Indigenous and underserved youth by delivering life‑skills and volunteer‑readiness workshops, as well as providing both individual and group‑based coaching. Through these activities, you will help youth participants understand the expectations and requirements of non‑profit workplaces, preparing them for success in their volunteer placements. You will also be responsible for meeting individual targets assigned to you, which contribute to the team’s overall ability to fulfill all contractual obligations with the program’s funder.Position Type:&nbsp; Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanent. Starting Salary: The starting annual salary for this position is $57,000.00 (or $58k if the successful candidate holds a master’s degree, full bilingualism in French, or full proficiency in Sign Language).Base Location and Travel Requirements: The base location for this opportunity is our Vancouver, BC office, located near Granville Street &amp; Drake Street. The position requires regular on‑site work from the office, as well as frequent travel throughout British Columbia to meet the core outreach deliverables of the position, including to remote areas that are not accessible by transit. The successful candidate should possess a valid BC driver’s licence without restrictions and a reliable vehicle to effectively meet these core deliverables. The position also operates under a hybrid‑remote schedule, permitting one work‑from‑home day per week, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work‑from‑home space with reliable, high‑speed internet. A company laptop, cell phone, and other equipment will be provided.Please note that the work schedule for this position requires flexibility and availability to work some evening hours and occasional weekends to meet the needs of the program, as well as occasional travel to other provinces where the Youth Thrive program operates.Vacancy Status: This posting is for an existing vacancy.Start: As soon as possible Reporting to: Program Coordinator Vulnerable Sector Check: An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC). Use of Artificial Intelligence: Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Community Outreach, Program Promotion, and Participant Recruitment<ul><li>Conducts outreach to recruit new, eligible youth participants into the program, including Indigenous and underserved youth from equity-deserving groups.</li><li>Promotes civic engagement to youth and guides them to understand the benefits of volunteerism.</li><li>Tailors outreach efforts to diverse groups and communities.</li><li>Presents the program to youth groups, schools, community partners, and other stakeholders, ensuring they understand the program objectives and the time requirements.</li><li>Establishes and maintains relationships with non-profit partners to help develop volunteer placement opportunities for youth.</li><li>Establishes and maintains new relationships with community agencies to ensure effective partnerships and wraparound support for youth.</li><li>Attends community networking meetings, youth-focused events, and other opportunities to recruit eligible youth participants and community partners into the program.</li><li>Utilizes social media channels and works in collaboration with The Career Foundation’s Marketing department to develop effective marketing campaigns to promote the program to new potential participants.</li><li>Coordinates guest speakers, group mentorship events, and other initiatives to support youth program participants in achieving successful outcomes.</li><li>Facilitates information sessions and pre-placement workshops.</li><li>Proactively seeks marketing opportunities to feature the program within the communities served.</li><li>Hosts information sessions widely about the program to increase local and national awareness.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that files are up-to-date and ready for audits.</li><li>Supports program management in preparing marketing-related communications about the program, including success stories and entries for annual reports.</li><li>Performs other relevant duties as assigned.</li></ul>Workshop Facilitation<ul><li>Effectively delivers engaging and interactive workshops in-person and virtually, utilizing Zoom and MS Teams platforms when delivering virtual sessions.</li><li>Engages youth participants in workshops through interactive activities and discussions.</li><li>Provides individual job coaching to youth participants, encouraging them to apply skills learned through workshops, and conducts placement-specific interview preparation with each participant.</li><li>Researches, creates, and designs workshop materials and ensures that content is youth-friendly and focuses on civic engagement and volunteerism.</li><li>Builds rapport and maintains an effective working relationship with youth when presenting workshops and providing coaching during one-on-one meetings.</li><li>Ensures each participant understands the materials presented and can apply the knowledge.</li><li>Leads group work through activities both virtually and in person.</li><li>Coordinates guest speakers, training sessions, and group mentorship events.</li><li>Manages conflict or disruptions during workshops in a proactive and professional manner when needed.</li><li>Prepares and maintains documentation on intakes, referrals, participant attendance, suitability indicators, outcomes, and other required information.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support youth participants with achieving successful outcomes.</li><li>Performs other relevant duties as assigned.&nbsp;</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in marketing, business, or human/social services is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of 2 years of direct experience in community outreach, marketing, sales, recruitment, or other experience directly transferable to the responsibilities of the position is required.</li><li>Full BC driver’s licence without restrictions and a reliable vehicle to conduct essential work-related travel throughout BC to effectively meet the core outreach requirements of the position, including to remote areas.</li><li>Experience working with youth, including those who identify as Indigenous or are from underserved, equity-deserving groups, is considered a strong asset.</li><li>Prior experience facilitating workshops with high participant engagement and completion rates is considered a strong asset.</li><li>Knowledge of current labour market trends, job search techniques, and youth employment research methods is considered an asset.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with youth of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multitask to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite and Office 365 applications, including MS Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to work occasional evening and weekend hours to meet the requirements of the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.&nbsp;</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Outreach Worker / Facilitator

About The Career FoundationThe Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Position Type: Full-time (37.5 hours per week)Starting Salary: The annual starting salary for this position is $110, 000.00 to $118, 000.00 commensurate with experienceExperience Required: 5+ yearsNumber of Positions: 1Reports To: COOPosition SummaryIn this executive-level position, the Director, Employment Services provides strategic leadership and oversight for a designated portfolio of funded employment and training programs delivered by The Career Foundation. This position is responsible for ensuring the success, quality, and growth of all assigned programs through effective operational management, performance leadership, quality assurance, evaluation, reporting, and budget oversight.The Director, Employment Services manages and collaborates closely with program management to ensure that program outcomes consistently meet or exceed established targets, while maintaining a client-centered approach that addresses the needs of diverse communities and ensures programs operate at a high level of effectiveness and efficiency.In addition to internal leadership, the Director, Employment Services leads stakeholder relationship management by engaging with job seekers, community partners, employers, training providers, associations, networks, funders, and other key stakeholders. This engagement strengthens collaboration and expands opportunities for program participants and the organization.Key areas of oversight for the Director, Employment Services include operational management, funder collaboration and negotiation, business planning and proposal development, project planning, financial management, target achievement, and comprehensive program evaluation. The role also involves initiating partnership initiatives, resolving conflicts, and building trust-based, long-term relationships that support program success.The Director, Employment Services continually seeks opportunities to grow, enhance, and expand contracts and funding streams. The role also represents The Career Foundation at events, meetings, and strategic initiatives. As a member of the executive team, the Director, Employment Services holds signing authority and actively participates in senior-level planning and decision-making.Base Location and Travel RequirementsThe designated base location for this opportunity is our Head Office located in North York (Lawrence Ave. W. &amp; Allen Rd.). The Director, Employment Services is also required to travel regularly to all program sites within the GTHA under the assigned portfolio of programs to provide effective oversight and fulfill the core deliverables of the position. The role also currently permits a hybrid-remote work schedule, allowing for one work-from-home day per week, based on operational requirements and performance. A full-time in-office work arrangement is also available, if preferred.The successful candidate should possess a valid Ontario G driver’s licence and a vehicle for frequent travel between locations and other stakeholder sites across the GTHA.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check&nbsp;RequirementAn offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Responsibilities include:Strategic Leadership and Portfolio Oversight<ul><li>Provides overall strategic direction and leadership for an assigned portfolio of employment and training programs across multiple locations in the GTHA.</li><li>Ensures all assigned programs operate at a highly effective and efficient level, maintaining a client-centered approach that meets the needs of diverse communities.</li><li>Stays abreast of environmental factors such as industry changes, government priorities, and labour market conditions, and evaluates and revises program models and systems when needed to ensure long-term success.</li><li>Seeks opportunities to grow, enhance, and expand current funding contracts with additional funding and deliverables.</li><li>Works with program managers and coordinators on quality proposal and business plan submission processes to ensure successful renewal of current contracts.</li><li>Represents The Career Foundation at events, meetings, networking sessions, and initiatives as needed, including serving as either an attendee or speaker.</li><li>Performs other relevant responsibilities as needed.</li></ul>Program Development and Strategic Growth<ul><li>Leads the identification, development, and pursuit of new program opportunities aligned with The Career Foundation’s strategic goals and community needs.</li><li>Oversees the preparation and delivery of high-quality proposals to public and private funders, ensuring responsiveness to requirements and competitiveness in the sector.</li><li>Participates in annual business planning, including reviewing past outcomes and setting priorities for future growth initiatives.</li><li>Stays abreast of funding prospects, labour market trends, and emerging client needs to proactively position The Career Foundation for new opportunities.</li><li>Builds strategic linkages and partnerships with community organizations, employers, and training providers to co-create innovative service models.</li><li>Collaborates with managers, coordinators, and the executive team to ensure readiness to respond to appropriate funding solicitations and opportunities.</li><li>Performs other relevant responsibilities as needed.</li></ul>Program Operations and Performance Management<ul><li>Leads program managers and coordinators under the assigned portfolio to ensure projects consistently meet targets and budget expectations.</li><li>Streamlines processes and systems to ensure programs and sites operate in sync wherever possible.</li><li>Maintains accessible tracking systems for managers, coordinators, and the executive team to monitor progress toward targets and expenditure goals.</li><li>Reviews, approves, and signs assigned program reports, ensuring they are high-quality and submitted on time.</li><li>Works with program managers and coordinators to negotiate contract terms with funders and requests amendments as needed.</li><li>Reviews and signs contracts received from funders, ensuring thorough contract reviews are conducted and documented.</li><li>Coordinates tasks related to special requests from funders, such as managing complex client cases.</li><li>Performs other relevant responsibilities as needed.</li></ul>People Leadership and Management Development<ul><li>Provides training and orientation to new managers and program coordinators to ensure they understand organizational expectations and systems.</li><li>Provides regular coaching and professional development opportunities to develop the talent of management staff.</li><li>Continuously monitors management performance, conducting ongoing reviews and appraisals to ensure managers meet and exceed role expectations.</li><li>Supports program managers and coordinators with problem-solving as needed.</li><li>Participates in the recruitment process and conducts interviews for managerial positions under assigned portfolio when needed.</li><li>Reviews and approves vacation requests from program managers and coordinators under assigned portfolio to ensure appropriate coverage and continuity.</li><li>Assumes executive-level responsibility for ensuring that staff at all levels under assigned portfolio consistently meet targets and role expectations.</li><li>Supports program managers and coordinators in developing effective relationships with partners and negotiating or setting up sub-contracting agreements as needed.</li><li>Reviews and signs community partner support letters, MOUs, and contracting partner agreements.</li><li>Handles customer complaints that require escalation to a senior level, ensuring they are resolved professionally and in alignment with organizational policies and values.</li><li>Performs other relevant responsibilities as needed.</li></ul>Funder and Stakeholder Relations<ul><li>Serves as the primary point of contact for funder communications for programs under assigned portfolio, ensuring inquiries are answered in a timely and professional manner.</li><li>Organizes and coordinates contract amendments with funders as needed.</li><li>Prepares for and attends all funder audits with management staff, putting plans in place to ensure any recommendations for improvement are addressed and implemented.</li><li>Works with management staff to make special requests to funders related to contracts, budgets, and program activities as needed.</li><li>Develops and maintains strong relationships with employers, trainers, associations, networks, community partners, and other key stakeholders.</li><li>Builds rapport and trust to establish long-lasting partnerships that support program success and community impact.</li><li>Performs other relevant responsibilities as needed.</li></ul>Financial Oversight and Contract Management<ul><li>Carefully manages and monitors all program budgets to ensure financial targets and funder expectations are consistently met.</li><li>Approves and signs managerial expense reports and supplier invoices as needed.</li><li>Works with the executive team and finance department to ensure accurate, timely budget reporting and compliance with contractual obligations.</li><li>Works in collaboration with the finance department to ensure robust financial management practices are in place and adhered to across all assigned programs and sites.</li><li>Collaborates with program managers and coordinators to negotiate contract terms with funders, ensuring sustainability and growth of services.</li><li>Performs other relevant responsibilities as needed.</li></ul>Evaluation, Quality Assurance, and Continuous Improvement<ul><li>Works in collaboration with the Director of Quality Assurance to ensure quality assurance monitoring systems are in place to evaluate compliance related to client service, file documentation, budget management practices, and other policies and procedures at the organization.</li><li>Collaborates with the Director of Quality Assurance and the Manager of Digital Services and Strategies to ensure systems effectively support program operations and quality service delivery.</li><li>Regularly evaluates program effectiveness, client outcomes, and operational efficiency to identify opportunities for continuous improvement.</li><li>Leads change management initiatives to ensure successful adoption of new processes, systems, and strategies across all locations.</li><li>Performs other relevant responsibilities as needed.</li></ul>External Representation and Partnership Development<ul><li>Represents The Career Foundation at community and employer advisory meetings, funder meetings, and other external partner events.</li><li>Builds and maintains strong relationships with employers, community partners, training providers, associations, and networks.</li><li>Promotes the organization’s mission, values, and services in the community to enhance visibility and reputation.</li><li>Supports management staff in developing partnership initiatives and negotiating roles, responsibilities, and agreements with external partners.</li><li>Actively seeks opportunities to establish new partnerships and projects that advance organizational goals and improve client outcomes.</li><li>Performs other relevant responsibilities as needed.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in business management, human services, or a related field relevant to the scope of the position.</li><li>Minimum of 5 years’ progressive leadership experience overseeing large teams in the employment services or recruitment sectors, with a proven ability to strategically manage program operations and lead teams to successful outcomes</li><li>Budget and financial analysis expertise is required.</li><li>Experience preparing proposals that generate funding, liaising with funders and other stakeholders, and demonstrating strong negotiation skills.</li><li>Excellent organization, analytical, time management and administrative skills.</li><li>Exceptional rapport-building and relationship development skills.</li><li>Strong problem-solving and conflict resolution skills, with the ability to mediate issues and implement effective solutions.</li><li>Excellent verbal and written English communication skills, with experience writing high-quality reports. Bilingualism is considered an asset.</li><li>Tech-savvy, with experience using CRM systems, advanced Excel functions, and Power BI, considered a strong asset.</li><li>Advanced proficiency in Microsoft Office Suite, including Outlook 365 applications. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Excellent interpersonal skills, with a proven ability to demonstrate tact, diplomacy, and exceptional customer service.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High ethics with a proven ability to maintain sensitive information, uphold confidentiality standards, and exhibit sound judgment.</li><li>Capable of working under pressure and meeting deadlines in a fast-paced environment with resilience.</li><li>Ontario G-class driver’s licence and reliable access to a vehicle for frequent travel to program sites and other stakeholder locations across the GTHA.</li><li>Willingness and flexibility to occasionally work outside regular business hours as needed.</li><li>Proactive and solutions-oriented leader who fosters a positive team culture, leads by example, and consistently demonstrates initiative, accountability, and a strong commitment to collaboration and shared success.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Director, Employment Services

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Role Description:As a member of The Career Foundation’s executive team, the Director, Stakeholder Relations, Resource Development and Growth is responsible for cultivating and managing relationships that advance the mission and growth of the organization. This position plays a pivotal role in The Career Foundation’s growth plan as we expand our programs and impact through building strong partnerships with community organizations, industry leaders, governments, funders, and other stakeholders across Canada.The Director will lead fund development with the same strategic intensity as stakeholder engagement. This dual focus will ensure The Career Foundation secures diverse and sustainable funding directly through our proposals or through partnerships. They will secure funding opportunities that strengthen and enhance the profile of The Career Foundation as a leader in employment services, workforce development, and shaping the future of work across Canada. This role will also oversee a team of Communications, Partnerships, and Proposal Development professionals to align strategies and efforts that drive defined outcomes.Position Type:Full-time (37.5 hours per week)Starting Salary:The starting annual salary for this position is&nbsp; $110, 000.00.&nbsp;Base Location and Travel Requirements:The position’s official base location is The Career Foundation’s Head Office at Lawrence Avenue West and Allen Road in North York. The Director will also travel to other company locations within the GTHA, with frequent travel to partner and stakeholder locations across Ontario and other provinces within Canada to fulfill the scope of the position.The successful candidate should possess a valid Ontario G driver’s licence and have access to a reliable vehicle for frequent travel between Ontario-based locations. The incumbent must also be flexible and available to travel to other provinces as required.The role will also permit a hybrid-remote work schedule, as approved by the CEO and contingent on scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Start Date:As soon as possibleReporting to:Chief Executive Officer (CEO)Experience level required:7+ yearsResponsibilities include:Stakeholder Engagement &amp; Partnerships<ul><li>Cultivates and builds strong relationships with key community leaders, governments, businesses, educational institutions, chambers of commerce, other non-profits, and philanthropic organizations across Canada.</li><li>Identifies, vets, and develops opportunities for strategic partnerships that enhance the organization’s programs, services, presence, and impact.</li><li>Formalizes and oversees mutually agreeable partnership agreements that support the mission of participating organizations.</li><li>Organizes and facilitates meetings, workshops, and events to foster collaboration and share best practices.</li><li>Represents the organization at external events, conferences, and stakeholder meetings.</li></ul>Government Relations &amp; Advocacy<ul><li>Monitors government priorities and policy developments at the municipal, provincial, and federal levels that impact employment, training, workforce development, and the non-profit sector.</li><li>Develops and executes strategies to engage with elected officials, their staff, and relevant government agencies.</li><li>Prepares and delivers compelling presentations, briefs, and policy recommendations to advance the organization’s mission.</li><li>Represents the organization at government and funder announcements, committee meetings, and other government-led initiatives.</li><li>Identifies and pursues government funding opportunities and grants, leading proposal development.</li><li>Serves as a primary point of contact for external inquiries related to stakeholders and government affairs.</li></ul>Proposal &amp; Fund Development<ul><li>Designs and implements strategies for organizational growth, including new revenue streams.</li><li>Stays abreast of current and upcoming funding opportunities aligned with organizational goals.</li><li>Analyzes calls for proposals and eligibility criteria to assess alignment and strategic fit.</li><li>Writes clear, persuasive, and well-structured funding proposals for government, corporate, and foundation opportunities.</li><li>Collaborates with internal teams to gather data, success stories, and program details to strengthen proposals.</li><li>Tailors proposals to align with funder priorities, criteria, and impact objectives.</li><li>Drives revenue diversification and explores social enterprise models, fee-for-service programs, or earned income strategies.</li><li>Maintains a calendar of upcoming funding opportunities and submission deadlines.</li><li>Supports the development of budgets, work plans, and supporting documentation as needed.</li><li>Maintains a database of funders, partnerships, and proposal outcomes.</li><li>Collaborates with programs to identify opportunities for expansion through stand-alone or partnership initiatives.</li><li>Leads or co-leads annual campaigns, corporate sponsorship drives, and special initiatives.</li><li>Monitors and evaluates fundraising performance, setting clear metrics and goals, and provides regular reports to the leadership team on progress and opportunities.</li></ul>Communications &amp; Public Affairs<ul><li>Oversees the marketing and communications team to develop messaging and materials that effectively convey the organization’s mission, impact, and position.</li><li>Supervises and guides the Manager, Strategic Communications and Proposal Development to drive ongoing proposals with clear fund development goals.</li><li>Prepares reports, briefings, and updates for internal and external audiences on government relations and stakeholder activities.</li><li>Publishes op-eds or blog posts on workforce development challenges and innovations.</li><li>Represents the organization at community forums, conferences, government meetings, and business networking events.</li></ul>Strategic Planning &amp; Reporting<ul><li>Contributes to the organization’s strategic planning process, particularly concerning expanding partnership opportunities for growth.</li><li>Tracks and reports on key performance indicators related to government and stakeholder engagement.</li><li>Stays informed on best practices in government policies, priorities, budgets, and available funding.</li><li>Prepares fund development reports, including funding projections.</li><li>Performs other relevant work as assigned to support the growth and development of the organization.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in Political Science, Public Administration, Economics, Business Communications, Public/Government Relations, or a related field is highly preferred. A Master’s degree is considered an asset.</li><li>Minimum of 7 years of progressive experience in stakeholder relations, public affairs, advocacy, or fund development with a proven track record of securing major funded contracts, corporate gifts, philanthropic grants, and strategic partnerships.</li><li>Exceptional communication skills, including advanced written and verbal English proficiency, active listening, and the ability to adapt messaging for diverse audiences. Bilingualism in French or another language is considered an asset.</li><li>Skilled in negotiation, relationship-building, and influencing senior stakeholders, with a proven ability to craft compelling proposals and align teams toward shared objectives.</li><li>Proven track record in a results-driven environment and experience meeting assigned targets.</li><li>Demonstrated understanding of legislative and policy-making processes at all levels of government.</li><li>Proven ability to build and maintain strong, productive relationships with diverse stakeholders.</li><li>Must be willing to perform frequent local travel across different communities and provinces to meet the essential requirements of the position.</li><li>Knowledge of the Employment Services industry and the Workforce Development landscape, including challenges faced by job seekers, is considered an asset.</li><li>Strategic thinker with the ability to translate vision into actionable plans.</li><li>Entrepreneurial mindset with a focus on funding innovation strategies and social impact growth.</li><li>Excellent project and time management skills, with the ability to multi-task and meet deadlines and objectives.</li><li>Process- and people-oriented with clear, respectful communication skills and the ability to build trust and rapport across all stakeholder groups.</li><li>Influential leadership capabilities with the ability to align people and resources with objectives and build relationships across teams.</li><li>High ethical standards and confidentiality, consistently exhibiting tact, diplomacy, and sound judgment.</li><li>Capacity to identify problems, analyze data, and develop effective solutions.</li><li>Experience designing scenario planning models and managing multiple, competing priorities efficiently.</li><li>High emotional intelligence: demonstrates empathy, builds trust, and understands diverse perspectives.</li><li>Adaptable and resilient, able to navigate ambiguity and dynamically changing priorities in a fast-paced environment.</li><li>Advanced proficiency in Microsoft Office, Adobe Suite, and Office 365 (including MS Teams and SharePoint).</li><li>Tech-savvy with experience using, or the ability to quickly learn, other systems and software such as Power BI and project management tools.</li><li>Proactive and accountable: takes initiative, anticipates needs, and owns outcomes.</li><li>Ability to serve as a trusted advisor and handle sensitive information with the utmost confidentiality and discretion.</li><li>Professional and courteous approach to client service, demonstrating exceptional customer service skills and a strong commitment to upholding the organization’s core values and respect for diversity.</li><li>Willingness and flexibility to occasionally work outside regular business hours for critical meetings and engagements.</li><li>Strong work ethic with a positive attitude and client-centered approach.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process

Director, Stakeholder Relations, Resource Development and Growth

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Role Description:In this executive-level role, the Senior Officer, Strategy and Organizational Effectiveness will work closely with The Career Foundation’s CEO in shaping the organization’s future and delivering on its strategic vision. The ideal candidate is a dynamic, proactive, and forward-thinking leader and doer who turns vision into action, anticipates challenges, removes roadblocks, and aligns teams to achieve organizational goals through clear communication, collaboration, decisive action, and strong execution.The successful candidate brings proven strategic thinking, problem-solving skills, and adaptability, combined with excellent communication, rapport-building, and emotional intelligence to foster alignment and drive successful execution of goals.As a catalyst for organizational effectiveness, the incumbent will ensure that strategic priorities are executed with precision, organizational performance is optimized, and communication flows seamlessly across all levels of the organization and among various stakeholders. The successful candidate will have the ability to influence a culture that values innovation, collaboration, and impact.Position Type:Full-time (37.5 hours per week)Starting Salary:The starting annual salary for this position is&nbsp;$100, 000.00Base Location and Travel Requirements:The position’s official base location is The Career Foundation’s Head Office at Lawrence Avenue West and Allen Road in North York. As a member of the executive team, the Senior Officer, Strategy and Organizational Effectiveness will also travel to other company locations within the Greater Toronto and Hamilton Area (GTHA), partner sites, and stakeholder locations to fulfill the scope of the position.The successful candidate should possess a valid Ontario G driver’s licence and a vehicle for frequent travel between locations and other stakeholder sites across the GTHA.The role will also permit a hybrid-remote work schedule, as approved by the CEO and contingent on scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Start Date:As soon as possibleReporting to:Chief Executive Officer (CEO)Experience level required:7+ yearsResponsibilities include:&nbsp;Strategic Planning and Execution<ul><li>Collaborates with the CEO to define, prioritize, and execute strategic initiatives, leading high-priority cross-functional projects from conception through delivery and ensuring all measurable outcomes are achieved.</li><li>Establishes performance dashboards on organizational health indicators to track and measure progress against organizational goals and KPIs outlined in the strategic plan.</li><li>Translates high-level strategy into actionable roadmaps with clear milestones and ownership.</li><li>Applies appropriate management and business operation methodologies, tools, and skills to develop detailed work plans, instill rigor, and drive end-to-end execution.</li><li>Supports the preparation of annual and quarterly strategic planning sessions, executive and manager meetings, and town hall events.</li><li>Identifies new opportunities to advance the mission and strengthen impact, contributing to the organization’s long-term vision and direction.</li><li>Designs multi-year, cross-program strategies, roadmaps, and success measures that ensure alignment with community needs, funder expectations, and organizational priorities.</li><li>Resolves high-priority strategic challenges such as program growth and sustainability, change management, organizational redesign, and ad-hoc initiatives requiring executive-level attention.</li><li>Ensures solutions are mission-aligned, financially responsible, and responsive to stakeholders.</li></ul>Organizational Effectiveness<ul><li>Assesses and streamlines workflows, processes, and systems to enhance efficiency and productivity.</li><li>Reviews and redesigns organizational structures to address gaps and strengthen capabilities.</li><li>Conducts organizational health assessments to monitor engagement, morale, and overall effectiveness.</li><li>Leads organization-wide changes and develops new processes and capabilities to support evolving operational needs in a nonprofit environment.</li><li>Drives a culture of continuous improvement and operational excellence.</li><li>Supports talent development programs to build leadership capacity and future-ready skills.</li><li>Establishes governance frameworks that clarify decision-making authority and accountability.</li><li>Designs and manages planning and coordination mechanisms, monitoring program and organizational performance metrics to establish and drive the operating rhythm of the organization.</li></ul>CEO and Executive Team Support<ul><li>Serves as a strategic partner to the CEO and collaborates with the executive team on growth initiatives.</li><li>Acts as the communication bridge between the CEO, Board of Directors, and other internal/external stakeholders.</li><li>Translates vision into reality by bridging the gap between high-level strategy and day-to-day operations.</li><li>Proactively identifies and solves problems, enabling leaders to focus on other priorities.</li><li>Drives alignment by ensuring teams understand and are motivated to work toward shared goals.</li><li>Acts as a trusted extension of the leadership team, handling critical tasks with discretion.</li><li>Oversees preparation for executive and board meetings, including agendas, briefing materials, and follow-up actions.</li><li>Drafts reports, presentations, and communications articulating strategy, progress, and impact.</li><li>Coordinates solution-focused executive-level offsite planning events to ensure collaboration and alignment on priorities.</li><li>Manages executive workflows and decision calendars, ensuring timely follow-through on commitments.</li><li>Develops stakeholder engagement strategies to strengthen relationships with key partners, funders, and regulators.</li></ul>Special Projects and Initiatives<ul><li>Leads and drives execution of strategic initiatives with end-to-end ownership, including identifying priorities, developing actionable plans, convening cross-functional teams, and managing progress, risks, and dependencies.</li><li>Supports the CEO with ad-hoc initiatives such as market analysis, partnership development, and innovation opportunities.</li><li>Pilots new initiatives or programs, testing feasibility before scaling organization-wide.</li><li>Evaluates new funding strategies or earned revenue opportunities and assesses compliance with charitable and nonprofit laws and requirements.</li><li>Designs scenario planning models to prepare the organization for future risks and opportunities.</li><li>Ensures initiatives are delivered on time, within budget, and with measurable outcomes that advance the nonprofit’s mission.</li><li>Performs other relevant assignments as needed.</li></ul>Qualifications/ Skills Required:<ul><li>An advanced degree, such as an MBA, is highly preferred, with a minimum of 7+ years of senior-level experience in a role focused on organizational effectiveness, organizational design, process improvement, change management, and project management, including planning, leading, and executing strategic initiatives.</li><li>Successful track record of leading cross-functional initiatives and delivering measurable impact.</li><li>Knowledge of the Employment Services industry and the Workforce Development landscape, including challenges faced by job seekers, is considered an asset.</li><li>Strategic thinking and foresight: able to see the big picture, anticipate future trends, and make decisions that balance short-term needs with long-term goals.</li><li>Strong analytical skills with the ability to translate data into actionable insights and clear work plans.</li><li>Capacity to identify problems, analyze data, and develop effective solutions.</li><li>Experience designing scenario planning models and managing multiple, competing priorities efficiently.</li><li>Influential leadership capabilities with the ability to align people and resources with objectives and build relationships across teams.</li><li>High emotional intelligence: demonstrates empathy, builds trust, and understands diverse perspectives.</li><li>Adaptable and resilient, able to navigate ambiguity and dynamically changing priorities in a fast-paced environment.</li><li>Ability to serve as a trusted advisor and handle sensitive information with the utmost confidentiality and discretion.</li><li>Exceptional communication skills, including advanced written and verbal English proficiency, polished presentation and public speaking abilities, and the capacity to communicate with clarity, listen actively, and adapt style to diverse audiences. Bilingualism in French or another language is considered an asset.</li><li>Skilled at influencing senior stakeholders and aligning teams toward shared objectives.</li><li>Advanced proficiency in Microsoft Office, Adobe Suite, and Office 365 (including MS Teams and SharePoint).</li><li>Tech-savvy with experience using, or the ability to quickly learn, other systems and software such as MailChimp, WordPress, Power BI, Canva, and project management tools.</li><li>Strong detail orientation for developing and maintaining data tracking systems.</li><li>Excellent project and time management skills with the ability to multi-task and meet deadlines.</li><li>Process- and people-oriented with clear, respectful communication skills and the ability to build trust and rapport across all stakeholder groups.</li><li>Professional and courteous approach to client service, demonstrating exceptional customer service skills, a strong commitment to upholding the organization’s core values, and a high level of respect for diversity.</li><li>High ethical standards and confidentiality, consistently exhibiting tact, diplomacy, and sound judgment.</li><li>Willingness and flexibility to occasionally work outside regular business hours for critical meetings and engagements.</li><li>Proactive and solutions-oriented leader who takes initiative, anticipates needs, and owns outcomes, while fostering a positive team culture, demonstrating accountability, and driving collaboration and shared success.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Senior Officer, Strategy and Organizational Effectiveness

About The Career Foundation:The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater Toronto Hamilton Area, as well as&nbsp; offices in British Columbia, Alberta, and Nova Scotia, we now help thousands of people each year successfully achieve their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Role Description: In this managerial-level role, the Manager, Strategic Communications and Proposal Development will lead year-round proposal development activities and craft winning proposals, bids, and funding applications to secure new funding for The Career Foundation. The incumbent will also oversee a small marketing team and provide guidance on marketing initiatives that elevate the organization’s profile as a leader in employment services, workforce development, and the future of work.The ideal candidate is a persuasive communicator and strategic thinker with exceptional writing skills and a proven ability to develop compelling proposals that resonate with funders and stakeholders. They are highly organized, detail-oriented, and thrive in a fast-paced environment where deadlines matter. The successful candidate brings creativity and analytical rigor, combining storytelling with data-driven insights to produce high-quality submissions. They are collaborative and adaptable, able to lead a team while fostering innovation and alignment across departments.As a key driver of growth and visibility, the incumbent will ensure proposal development processes are efficient, marketing strategies are impactful, and all initiatives reflect the organization’s mission and values. The successful candidate will demonstrate initiative, accountability, and a strong commitment to excellence, positioning The Career Foundation for continued success and expansion.Position Type:Full-time (37.5 hours per week)Starting Salary:The starting annual salary for this position is&nbsp;$90, 000.00.Base Location and Travel Requirements:The position’s official base location is The Career Foundation’s Head Office at Lawrence Avenue West and Allen Road in North York. The Manager, Strategic Communications and Proposal Development will also travel to other offices and stakeholder locations to attend meetings and onsite events, provide oversight to the marketing team, and foster partnership development initiatives and other in-person work required to fulfill the scope of the position.The successful candidate should possess a valid Ontario G driver’s licence and a vehicle for frequent travel between locations and other stakeholder sites across the GTHA.The role also permits a hybrid-remote work schedule, as approved by the Director of Stakeholder Relations, Resource Development and Growth, and contingent on scope of work. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other equipment will be providedVacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check Requirement:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.Start Date:As soon as possibleReporting to:Director, Stakeholder Relations, Resource Development and GrowthExperience level required:5+ years&nbsp;Responsibilities include:Marketing &amp; Communications<ul><li>Leads and is fully accountable for the operations of a two-person marketing team, including strategic planning, workflow management, task assignment, and performance evaluation, ensuring all departmental objectives and deliverables are achieved.</li><li>Develops and manages the annual marketing budget.</li><li>Oversees marketing requests, workflows, and weekly deliverables.</li><li>Liaises with internal groups to confirm requirements and ensure timely, streamlined collaboration.</li><li>Oversees the use of The Career Foundation’s brand across all internal and external channels, including signage, promotional materials, website, social media, and advertising, ensuring full alignment and compliance with brand identity standards.</li><li>Manages all social media activities, including content and creative development, promotional initiatives, and events.</li><li>Develops content for websites, social channels, advertising, reports, and other materials.</li><li>Manages website design and content updates/enhancements.</li><li>Oversees media buying and creative delivery for paid digital media and traditional placements such as radio, television, and online.</li><li>Manages the development and distribution of promotional and marketing materials, including newsletters, brochures, and other assets.</li><li>Increases The Career Foundation’s profile across all provinces and service areas.</li><li>Publishes op-eds or blog posts on workforce development challenges and innovations.</li><li>Prepares reports, newsletters, briefings, presentations, and updates for internal and external audiences.</li><li>Supports the marketing team in developing messaging and materials that effectively convey the organization’s mission, impact, and positioning.</li></ul>Proposal and Fund Development<ul><li>Researches and identifies new calls or requests for proposals (CFP/RFP), grants, and funding opportunities.</li><li>Stays informed on current and upcoming funding and bid opportunities aligned with organizational goals.</li><li>Analyzes calls for proposals and eligibility criteria to assess alignment and strategic fit.</li><li>Identifies win themes and develops proposal concepts that meet and exceed CFP requirements.</li><li>Conducts market research, identifies subject matter experts, reviews organizational proposal assets, and leads storyboard sessions to develop proposal structure and content.</li><li>Tailors proposals to align with funder priorities, criteria, and impact objectives.</li><li>Supports the development of budgets, work plans, and supporting documentation as needed.</li><li>Delivers completed written proposal responses by agreed CFP/RFP deadlines, escalating issues as required.</li><li>Maintains a database of funders, partnerships, and proposal outcomes.</li><li>Maintains a calendar of upcoming funding opportunities and submission deadlines.</li><li>Collaborates with programs to identify opportunities for expansion through standalone or partnership initiatives.</li><li>Drives revenue diversification and explores social enterprise models, fee-for-service programs, or earned income strategies.</li><li>Leads or co-leads annual campaigns, corporate sponsorship drives, and special initiatives.</li><li>Monitors and evaluates fundraising performance, sets clear metrics and goals, and provides regular reports to the leadership team on progress and opportunities.</li></ul>Stakeholder Engagement &amp; Partnerships<ul><li>Cultivates and builds strong relationships with internal and external partners to support successful proposal development.</li><li>Organizes and facilitates meetings, workshops, and events to foster collaboration on joint proposals.</li><li>Identifies opportunities for strategic partnerships that enhance the organization’s programs, services, and impact.</li><li>Serves as a primary point of contact for external inquiries related to marketing, communications, and proposals.</li></ul>Strategic Planning &amp; Reporting<ul><li>Contributes to the organization’s strategic planning process, particularly regarding expanding reach and partnership opportunities for growth.</li><li>Tracks and reports on key performance indicators related to proposal development and funding outcomes.</li><li>Prepares fund development reports, including funding projections, to support organizational decision-making.</li><li>Performs other relevant work as assigned to support the growth and development of the organization.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree in Business Communications, Marketing, Business Administration, Fundraising, Writing, Public/Government Relations, or a related field is strongly preferred.</li><li>Minimum of 5 years of progressive experience in business development, marketing, communications, and proposal writing.</li><li>Experience supervising a team, including developing, managing, and evaluating personnel.</li><li>Proven experience in media relations, including writing news releases and engaging media.</li><li>Solid understanding of social media management and strategies to grow audiences across relevant channels.</li><li>Exceptional written and verbal English communication skills, with the ability to craft compelling proposals and a proven history of securing significant funding. Bilingualism in French or another language is considered an asset.</li><li>Demonstrated forensic attention to detail and meticulous proofreading skills.</li><li>Strong research, analytical, and strategic thinking abilities.</li><li>Proven track record in a results-driven environment and experience meeting assigned targets.</li><li>Knowledge of the Employment Services industry and the Workforce Development landscape, including challenges faced by job seekers, is considered an asset.</li><li>Excellent collaboration and interpersonal skills for internal and external communications.</li><li>Ability to think proactively and strategically to identify and present new opportunities based on market trends and ROI.</li><li>Advanced computer proficiency in Microsoft Office, Adobe Suite, MailChimp, WordPress, Outlook 365 (including MS Teams and SharePoint), Canva, and other digital tools.</li><li>Professional and courteous approach to client service, demonstrating exceptional customer service skills and a strong commitment to upholding the organization’s core values and respect for diversity.</li><li>Excellent project and time management skills, with the ability to multi-task and meet deadlines and objectives.</li><li>Process- and people-oriented with clear, respectful communication skills and the ability to build trust and rapport across all stakeholder groups.</li><li>High ethical standards and confidentiality, consistently exhibiting tact, diplomacy, and sound judgment.</li><li>Willingness and flexibility to occasionally work outside regular business hours for critical meetings and engagements.</li><li>Strong work ethic with a positive attitude and client-centered approach.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Manager, Strategic Communications and Proposal Development

About The Career Foundation:&nbsp;The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:The Career Foundation’s Disability Employment Services Program is dedicated to supporting job seekers accessing the Ontario government’s Ontario Disability Support Program (ODSP). Our program offers comprehensive employment services to these job seekers, including job search assistance, job matching and placement, job coaching, retention support, and more. Employers committed to inclusive hiring can also benefit from our tailored services, such as direct access to skilled job seekers with disabilities, assistance in organizing and hosting community hiring events, and guidance on effectively onboarding and coaching new hires to ensure long-term job retention.As an ODSP Employment Services and Placement Specialist, you will be an important member of the program team responsible for supporting ODSP clients in securing and maintaining meaningful employment. Your responsibilities will include providing tailored job search assistance, job matching, job development, job carving, coaching, and retention support to your assigned caseload. Additionally, you will build and maintain effective relationships with employers to identify suitable job opportunities for program clients and will be responsible for achieving individual targets assigned to you that contribute to the team’s collective ability to meet all contractual obligations with the program’s government funder.Position Type:Full-time (37.5 hours per week), contract until March 31, 2026, with excellent potential to become permanent.Starting Salary:The starting annual salary for this position is $57,000.00 (or $58, 000.00 if the successful candidate holds a master's degree, full bilingualism in French, or full proficiency in Sign Language).&nbsp; &nbsp;Base Location and Travel Requirements:This position is based at The Career Foundation’s York office, located near Weston Rd. and Lawrence Ave. W., and requires local travel to employer locations, community partner sites, and other stakeholder locations to fulfill core responsibilities, including community outreach and employer engagement. The successful candidate should have a valid Ontario G driver’s licence and a reliable vehicle to perform essential deliverables of the role. The position also allows for periodic work-from-home days on a rotational basis, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable high-speed internet. A company laptop, cell phone, and other necessary equipment will be provided.Vacancy Status:This posting is for an existing vacancy.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Use of Artificial Intelligence:Artificial intelligence (AI) is not currently used to screen, assess, or select applicants at any stage of the hiring process.This is new that needs to be added to all of themStart date:As soon as possibleReporting to:&nbsp;Program Coordinator&nbsp;&nbsp;Responsibilities include:Employment Coaching, Wraparound Support, and Case Management<ul><li>Serves a caseload of clients, actively monitoring and documenting each client’s needs and progress, and makes adjustments to individualized action plans as needed to successfully achieve employment outcomes.</li><li>Provides solution-based employment coaching and ongoing support to clients in the areas of job search, résumé development, interview preparation, job retention, and other relevant topics to help them achieve successful outcomes.</li><li>Consistently monitors and tracks caseload success rates to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Provides comprehensive coordination of accommodation supports for clients, ensuring that their specific needs are met to enable full participation in services that lead to employment.</li><li>Conducts timely follow-ups with clients throughout their job search efforts and provides repeat, one-on-one job coaching sessions and support as needed to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Conducts intakes and completes individualized needs assessments with new clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes new client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.</li><li>Guides and supports clients in completing applications for employment and training opportunities.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach and cold calls to employers and develops strategic, long-term partnerships to create diverse and sustainable employment opportunities for clients in the program.</li><li>Regularly coaches clients on job search activities, including identifying opportunities, effective cold-calling strategies to employers, and networking.</li><li>Leverages job carving and customized employment strategies to align job roles with clients’ unique skills and abilities.</li><li>Matches clients to suitable roles by leveraging employer relationships and advertised job openings, ensuring alignment with their qualifications and goals.</li><li>Negotiates and manages placement and incentive agreements, while ensuring compliance with program guidelines.</li><li>Provides on-the-job coaching and support, accompanying clients during their initial days in a new job to facilitate a smooth transition and build their confidence in the workplace.</li><li>Develops and oversees on-the-job training plans, conducting follow-ups with clients and employers to ensure expectations are met and identifying areas for improvement.</li><li>Develops individualized retention plans for clients, including goal setting, skill development, and workplace integration strategies to support long-term success.</li><li>Provides comprehensive retention support through regular check-ins with clients and employers, addressing challenges promptly and collaboratively.</li><li>Works with employers to implement inclusive onboarding processes and workplace accommodations tailored to clients’ needs.</li><li>Provides one-on-one sessions for clients to address topics such as workplace conflict resolution, time management, and career progression.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support program participants in achieving successful outcomes.</li><li>Acts as a mediator, as needed, between clients and employers to resolve workplace issues and foster productive relationships.</li><li>Collaborates with clients to build skills that enhance job stability, such as stress management, workplace communication, and adaptability to changing job demands.</li><li>Works collaboratively with team members to develop innovative job development strategies and retention solutions to enhance client success rates.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in a field of study relevant to the responsibilities of the position (e.g., Disability Studies, Social Services, Psychology) is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of 2 years’ direct experience in employment services, including job coaching, vocational counselling and job development, or other directly transferable experience, such as recruitment, is required.</li><li>Experience serving individuals with disabilities is highly preferred. Candidates with this experience will be prioritized.</li><li>Valid Ontario G driver’s licence and a vehicle to conduct essential work-related travel within the GTHA to meet the core deliverables of the position.</li><li>Existing network of employers that can be relied upon to provide employment opportunities for program participants is a strong asset.</li><li>Ability to effectively apply sales principles to generate job leads and conduct cold calls to employers.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with participants of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.&nbsp;

9 The Career Foundation Jobs