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Manager, Donor Relations&nbsp;Reports to: President &amp; CEO&nbsp;Department: Administration&nbsp;Location: Collingwood General &amp; Marine Hospital Foundation&nbsp;Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with regular meetings outside of office. Occasional work from home flexibility.&nbsp;Position Summary&nbsp;With an upcoming retirement creating a vacancy, the Manager, Donor Relations is a key position responsible for overseeing all aspects of donor data management, gift processing, and stewardship operations in support of the Foundation’s top priorities, beginning with the transformational Tomorrow’s Hospital campaign. With an outstanding combination of systems knowledge and team skills, the Manager serves as the subject matter expert for the Foundation’s CRM system (Raiser’s Edge), manages donation and receipting processes, and provides leadership in operational best practices. Reporting to the President &amp; CEO, the Manager is an integral part of achieving ambitious revenue goals and elevating the Foundation’s impact. The projected start date is in April 2026.&nbsp;Who We Are&nbsp;The Collingwood General &amp; Marine Hospital Foundation is undertaking an exciting $100+ million campaign to help build Tomorrow’s Hospital: a new, state-of-the-art facility designed to meet the growing healthcare needs of South Georgian Bay.&nbsp;With community support at the heart of our mission, we inspire individuals, families, businesses, and organizations to realize this once in a lifetime vision.&nbsp;&nbsp;This is the opportunity to join our growing team as we continue to make strides in our transformative capital campaign, in a beautiful location with talented and enthusiastic teammates.&nbsp; More information can be found at:&nbsp;<a href="https://cgmhf.com/" target="_blank">https://cgmhf.com/</a>&nbsp;<a href="https://cgmhf.com/tomorrowshospital/" target="_blank">https://cgmhf.com/tomorrowshospital/</a>&nbsp;Key Responsibilities&nbsp;Database &amp; Gift Processing&nbsp;<ul><li>Serve as the Raiser’s Edge (RE) database administrator, ensuring accurate donor records and data integrity. </li><li>Process donations, generate tax receipts, and manage acknowledgment letters. </li><li>Run data queries and produce regular and ad hoc reports for leadership and fundraising teams.&nbsp;</li></ul>Financial Administration&nbsp;<ul><li>Ensure accurate and complete financial records, including gift posting and bank deposits. </li><li>Prepare month-end reports and reconcile with the hospital’s Finance team; resolve discrepancies. </li><li>Provide audit support and maintain compliance with CRA regulations and ethical fundraising standards. </li><li>Act as subject matter expert for bequests, endowments, and gifts of securities administration.&nbsp;</li></ul>Operational Leadership&nbsp;<ul><li>Evaluate donation and receipting processes to identify efficiencies and implement improvements. </li><li>Develop and monitor operational procedures for gift processing and stewardship activities. </li><li>Ensure targets are met for gift processing, tax receipting, and donor stewardship timelines.&nbsp;</li></ul>Donor Relations &amp; Stewardship&nbsp;<ul><li>Maintain positive relationships with donors and volunteers through timely and accurate service. </li><li>Assist with donor stewardship events and provide operational support for fundraising events.&nbsp;</li></ul>Qualifications &amp; Experience&nbsp;<ul><li>Post-secondary education in business administration, fundraising, or related field preferred. </li><li>Minimum 5–7 years of experience in donor relations, gift processing, or database administration. </li><li>Advanced proficiency in CRM systems. </li><li>Strong understanding of CRA regulations and charitable receipting requirements. </li><li>Excellent organizational, analytical, and problem-solving skills. </li><li>High level of accuracy and attention to detail; ability to manage multiple priorities.&nbsp;</li></ul>Bonus Points For&nbsp;<ul><li>Experience in non-profit, hospital or healthcare fundraising. </li><li>Familiarity with South Georgian Bay communities. </li><li>Experience with Raiser’s Edge database.&nbsp;</li></ul>Core Competencies&nbsp;<ul><li>Technical Expertise: Skilled in database management and financial reconciliation. </li><li>Process Improvement: Ability to identify and implement operational efficiencies. </li><li>Collaboration: Works effectively across teams and with external stakeholders. </li><li>Integrity &amp; Confidentiality: Maintains discretion with sensitive donor and financial information.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Hiring range is $75,000-80,000 </li><li>Three weeks annual vacation to start </li><li>Summer hours </li><li>Defined benefit HOOPP pension plan </li><li>Comprehensive benefits program </li><li>Professional development opportunities&nbsp;</li></ul>How to Apply&nbsp;If you are interested in joining our inspiring team, please apply online by&nbsp;January 25,&nbsp;2026&nbsp;by&nbsp;submitting&nbsp;an updated copy of your resume in PDF or Word format.&nbsp; &nbsp;<a href="https://cgmh.startdate.ca/#/career/info/public/2519?language=en" target="_blank">https://cgmh.startdate.ca/managerdonorrelations</a>&nbsp;Due to the volume of applications, only those selected for an interview will be contacted.&nbsp;Please be advised that as&nbsp;part of the mandatory screening process CGMHF&nbsp;requires reference&nbsp;checks, verification of&nbsp;degrees&nbsp;or certifications (if applicable), plus&nbsp;a&nbsp;current Police Check.&nbsp;&nbsp;Collingwood General and Marine Hospital&nbsp;is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted&nbsp;regarding&nbsp;a competition, please&nbsp;advise&nbsp;People Services of accommodation measures you may&nbsp;require&nbsp;during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.&nbsp;

Collingwood General & Marine Hospital Foundation

Manager, Donor Relations

Philanthropy Coordinator&nbsp;Reports to: Director, Philanthropy&nbsp;Department: Philanthropy&nbsp;Location: Collingwood General &amp; Marine Hospital Foundation&nbsp;Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with periodic meetings and events outside of office. Occasional work from home flexibility.&nbsp;Position Summary&nbsp;The Philanthropy Coordinator is an exciting new role supporting the Foundation’s top priorities, beginning with the transformational Tomorrow’s Hospital campaign. With outstanding project management and relationship skills, the Coordinator will act as the hub for team philanthropy activities to inspire investment in our community’s future. As a vital member of a dynamic, mission‑driven team, key duties include providing administrative support to team members, ensuring adherence to processes and assisting in delivering exceptional donor experiences. Reporting to the Director, Philanthropy, the Coordinator’s support will help achieve ambitious revenue goals and elevate the Foundation’s impact. The projected start date is in March, 2026.&nbsp;Who We Are&nbsp;The Collingwood General &amp; Marine Hospital Foundation is undertaking an exciting $100+ million campaign to help build Tomorrow’s Hospital: a new, state-of-the-art facility designed to meet the growing healthcare needs of South Georgian Bay.&nbsp;With community support at the heart of our mission, we inspire individuals, families, businesses, and organizations to realize this once in a lifetime vision.&nbsp;&nbsp;This is the opportunity to join our growing team as we continue to make strides in our transformative capital campaign, in a beautiful location with talented and enthusiastic teammates.&nbsp; More information can be found at:&nbsp;<a href="https://cgmhf.com/" target="_blank">https://cgmhf.com/</a>&nbsp;<a href="https://cgmhf.com/tomorrowshospital/" target="_blank">https://cgmhf.com/tomorrowshospital/</a>&nbsp;Key Responsibilities&nbsp;Administrative &amp; Operational Support&nbsp;<ul><li>Maintain accurate donor records in the CRM database, ensuring timely updates and data integrity. </li><li>Prepare correspondence and donor materials for the Philanthropy team. </li><li>Schedule and coordinate logistics for donor meetings and calls. </li><li>Generate campaign reports, including dashboards and revenue tracking. </li><li>Provide backup support for mail processing, phone coverage and gift processing.&nbsp;</li></ul>Campaign &amp; Fundraising Support&nbsp;<ul><li>Assist in qualifying new prospects through research. </li><li>Prepare briefings, speaking notes and proposals for cultivation and solicitation meetings. </li><li>Maintain and update donor and volunteer records in the database as needed. </li><li>Assist with onboarding campaign volunteers.&nbsp;</li></ul>Donor Relations &amp; Stewardship&nbsp;<ul><li>Serve as the lead for major gift stewardship activities, ensuring adherence to stewardship matrix. </li><li>Maintain naming inventory and stewardship calendar. </li><li>Coordinate stewardship tasks such as thank-you calls and donor recognition activities. </li><li>Act as key contact and provide logistical support for campaign cultivation and donor recognition events.&nbsp;</li></ul>Qualifications &amp; Experience&nbsp;<ul><li>Post-secondary education in fundraising, communications, business administration, or related field preferred. </li><li>Minimum 2–3 years of experience in fundraising, donor relations, or administrative support. </li><li>Strong organizational skills with the ability to manage multiple priorities and deadlines. </li><li>Excellent written and verbal communication skills. </li><li>Proficiency in Microsoft Office Suite and database systems. </li><li>High level of professionalism, discretion, and attention to detail.&nbsp;</li></ul>Bonus Points For&nbsp;<ul><li>Experience in non-profit, hospital or healthcare fundraising. </li><li>Familiarity with South Georgian Bay communities. </li><li>Experience with Raiser’s Edge database. </li><li>Familiarity with Canva or other graphic design software.&nbsp;</li></ul>Core Competencies&nbsp;<ul><li>Relationship Building: Ability to foster positive relationships with donors, volunteers, and colleagues. </li><li>Project Coordination: Skilled at managing timelines and ensuring deliverables are met. </li><li>Adaptability: Comfortable working in a fast-paced environment with shifting priorities. </li><li>Team-Oriented: Collaborative approach to achieving shared goals.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Hiring range is $50,000-55,000 </li><li>Three weeks annual vacation to start </li><li>Summer hours </li><li>Defined benefit HOOPP pension plan </li><li>Comprehensive benefits program </li><li>Professional development opportunities&nbsp;</li></ul>How to Apply&nbsp;If you are interested in joining our inspiring team, please apply online by&nbsp;January 25,&nbsp;2026&nbsp;by&nbsp;submitting&nbsp;an updated copy of your resume and cover letter in PDF or Word format.&nbsp; &nbsp;<a href="https://cgmh.startdate.ca/#/career/info/public/2520?language=en" target="_blank">https://cgmh.startdate.ca/philanthropycoordinator</a>&nbsp;Due to the volume of applications, only those selected for an interview will be contacted.&nbsp;Please be advised that as&nbsp;part of the mandatory screening process CGMHF&nbsp;requires reference&nbsp;checks, verification of&nbsp;degrees&nbsp;or certifications (if applicable),&nbsp;plus a current Police Check.&nbsp; &nbsp;Collingwood General and Marine Hospital&nbsp;is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted&nbsp;regarding&nbsp;a competition, please&nbsp;advise&nbsp;People Services of accommodation measures you may&nbsp;require&nbsp;during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.&nbsp; &nbsp;

Philanthropy Coordinator

Philanthropy Officer&nbsp;Reports to: Director, Philanthropy&nbsp;Department: Philanthropy&nbsp;Location: Collingwood General &amp; Marine Hospital Foundation&nbsp;Position Type: Full-Time with benefits, working from the Foundation office in downtown Collingwood with frequent meetings and events outside of office. Occasional work from home flexibility.&nbsp;Position Summary&nbsp;The Philanthropy Officer is an exciting new role driving major gifts in support of the Foundation’s top priorities, beginning with the transformational Tomorrow’s Hospital campaign. With outstanding relationship‑building skills, the Officer will cultivate, solicit, and steward gifts of $10,000+ while inspiring donors to invest in our community’s future. As a key member of a dynamic, mission‑driven team, this role collaborates with colleagues and volunteers to advance campaign initiatives, strengthen community partnerships, and deliver exceptional donor experiences. Reporting to the Director, Philanthropy, the Officer helps achieve ambitious revenue goals and elevate the Foundation’s impact. The projected start date is in March, 2026.&nbsp;Who We Are&nbsp;The Collingwood General &amp; Marine Hospital Foundation is undertaking an exciting $100+ million campaign to help build Tomorrow’s Hospital: a new, state-of-the-art facility designed to meet the growing healthcare needs of South Georgian Bay.&nbsp;With community support at the heart of our mission, we inspire individuals, families, businesses, and organizations to realize this once in a lifetime vision.&nbsp;&nbsp;This is the opportunity to join our growing team as we continue to make strides in our transformative capital campaign, in a beautiful location with talented and enthusiastic teammates.&nbsp; More information can be found at:&nbsp;<a href="https://cgmhf.com/" target="_blank">https://cgmhf.com/</a>&nbsp;<a href="https://cgmhf.com/tomorrowshospital/" target="_blank">https://cgmhf.com/tomorrowshospital/</a>&nbsp;Key Responsibilities&nbsp;Major Gift Fundraising&nbsp;<ul><li>Manage a portfolio of major gift prospects and donors, primarily at the $10,000+ level. </li><li>Develop and implement individualized cultivation and solicitation strategies. </li><li>Conduct face-to-face meetings, presentations, and donor engagement activities. </li><li>Support an assigned portfolio of Campaign Ambassadors to advance donor engagement efforts.&nbsp;</li></ul>Donor Stewardship &amp; Administration&nbsp;<ul><li>Ensure timely and meaningful stewardship of major donors based on established activity matrix. </li><li>Maintain accurate and up-to-date records in the donor database (Raiser’s Edge).&nbsp;</li></ul>Community Engagement&nbsp;<ul><li>Represent the Foundation at community events, hospital tours, and donor functions. </li><li>Build strong relationships with local businesses and service clubs, engaging them as donors. </li><li>Lead grant writing for campaign opportunities.&nbsp;</li></ul>Qualifications &amp; Experience&nbsp;<ul><li>Post-secondary education in fundraising, business, or related field preferred. </li><li>Minimum 3–5 years of experience in major gift fundraising, sales or donor relations. </li><li>Proven success in securing philanthropic gifts or new customers, and managing ongoing relationships. </li><li>Strong interpersonal and communication skills, including presentation and negotiation abilities. </li><li>Proficiency in donor/customer management systems and Microsoft Office Suite. </li><li>Ability to manage multiple priorities and work independently.&nbsp;</li></ul>Bonus Points For&nbsp;<ul><li>Experience in non-profit, hospital or healthcare fundraising. </li><li>Knowledge of planned giving. </li><li>Familiarity with South Georgian Bay communities. </li><li>Experience with Raiser’s Edge database. </li><li>CFRE designation or progress toward CFRE certification. </li><li>Success soliciting and securing foundation or corporate grants.&nbsp;</li></ul>Core Competencies&nbsp;<ul><li>Relationship Builder: Skilled at cultivating and maintaining strong donor connections. </li><li>Results-Oriented: Focused on achieving ambitious fundraising targets. </li><li>Strategic Thinking: Ability to develop tailored solicitation strategies. </li><li>Professionalism: Maintains discretion and integrity in all donor interactions.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Hiring range is $75,000-80,000 </li><li>Three weeks annual vacation to start </li><li>Summer hours </li><li>Defined benefit HOOPP pension plan </li><li>Comprehensive benefits program </li><li>Professional development opportunities&nbsp;</li></ul>How to Apply&nbsp;If you are interested in joining our inspiring team, please apply online by&nbsp;January 25,&nbsp;2026&nbsp;&nbsp; by&nbsp;submitting&nbsp;an updated copy of your resume and cover letter in PDF or Word format.&nbsp; &nbsp;<a href="https://cgmh.startdate.ca/#/career/info/public/2521?language=en" target="_blank">https://cgmh.startdate.ca/philanthropyofficer</a>&nbsp;Due to the volume of applications, only those selected for an interview will be contacted.&nbsp;Please be advised that as&nbsp;part of the mandatory screening process CGMHF&nbsp;requires reference&nbsp;checks, verification of&nbsp;degrees&nbsp;or certifications (if applicable), plus a&nbsp;current Police Check.&nbsp;&nbsp;Collingwood General and Marine Hospital&nbsp;is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted&nbsp;regarding&nbsp;a competition, please&nbsp;advise&nbsp;People Services of accommodation measures you may&nbsp;require&nbsp;during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.&nbsp;&nbsp;&nbsp;

Philanthropy Officer

Board Members Recruitment 
 Location: National 
 

Breast Cancer Canada (BCC) is a national organization with immense impact. The vision of ending breast cancer is 
one shared by many, especially those whose lives have been touched by breast cancer. The organization realizes 
that it cannot achieve the mission alone. It needs the generous support of time, talent, and treasure from many to 
bring the shared vision to life. BCC gets closer to making this vision a reality through each partnership, including: 
breast cancer researchers; patients and families; community members; organizations; volunteers across Canada; 
Board members; and staff. It is through them and in them that Breast Cancer Canada finds its voice, passion, 
energy and momentum. 
 

Breast Cancer Canada is searching for five (5) new board members 
 
As a candidate for a director role with Breast Cancer Canada, you have a keen interest in serving a cause that 
focuses on impact. Directors are leaders from various professions and sectors who bring an understanding of non-
profit. You will be part of a governance board that helps to attract funding for the BCC mission. 
 

 COMPETENCIES SOUGHT IN NEW BOARD MEMBERS INCLUDE: 
 • Willingness to serve as philanthropic ambassadors for the organization - leveraging their relationships, 

credibility, and influence to help advance BCC’s fundraising and partnership efforts 
 • Strong financial acumen - can confidently interpret financial statements, assess organizational performance, 

and contribute to informed oversight of investment and risk strategies 
 • Experience in one of the following areas: 

• government relations 
 • health sciences 
 • banking 
 • lawyer 
 • technology representative 

• Minimum 3 years of experience sitting on a non-profit board, with an understanding of board governance and 
the partnership role with a non-profit CEO 

• Alignment with BCC’s values 
 • Strong relationships/networks 

 
APPLICATION DETAILS: 
crawfordconnect has been retained by the BCC to recruit board member candidates. Through crawfordconnect, 
BCC is inviting expressions of interest from qualified individuals in the form of a cover letter and a biography or 
resume. We ask that you articulate why you are interested in serving as a director in your cover letter. 
As part of the assessment and recommendation process, candidates may be invited to interviews with the Board 
Recruitment Committee and may be asked to participate in reference checks. 
Should you have any questions regarding this opportunity, contact Janice Wooster, Strategic Search Advisor, 
<a href="mailto:janice@crawfordconnect.com" target="_blank">janice@crawfordconnect.com</a> / 416.388.4049. Please email your cover letter and your biography or resume by 
January 30, 2026 directly to <a href="mailto:janice@crawfordconnect.com" target="_blank">janice@crawfordconnect.com</a>. 

<a href="https://breastcancer.ca/" target="_blank">https://breastcancer.ca/</a>
<a href="http://www.crawfordconnect.com/" target="_blank">http://www.crawfordconnect.com/</a>
<a href="mailto:janice@crawfordconnect.com" target="_blank">mailto:janice@crawfordconnect.com</a>
<a href="mailto:janice@crawfordconnect.com" target="_blank">mailto:janice@crawfordconnect.com</a>

<ul>	<li>COMPETENCIES SOUGHT IN NEW BOARD MEMBERS INCLUDE:</li>
</ul>

crawfordconnect

Board Member recruitment for Breast Cancer Canada

<h2>2025/2026 Food Banks Mississauga Tax Clinic Volunteer</h2><h2>Canada Revenue Agency: Community Volunteer Income Tax Program (CVITP)</h2>As a volunteer tax preparer, you will complete taxes for people with a modest income and a simple tax situation.&nbsp;Location:&nbsp; Virtual&nbsp; -&nbsp;We offer virtual tax clinics only.&nbsp;Responsibilities:&nbsp;&nbsp;<ul><li>Complete income tax returns in accordance with the Canada Revenue Agency.</li><li>Attend training sessions as needed/requested.</li><li>Verify taxpayer identity.</li><li>Keep taxpayer information confidential.</li><li>Conduct virtual sessions utilizing meeting software (Google Meet, Zoom, Microsoft Teams etc.).</li><li>Ask questions and clarify taxpayer information when necessary.</li><li>Use UFILE tax preparation software to file tax returns electronically.</li><li>Utilize the CVITP hotline for any on-the-job queries regarding particular returns.&nbsp;</li><li>Report concerns to the Tax Clinic Coordinator.</li></ul>Reports to: Tax Clinic Coordinator&nbsp;&nbsp;Length of Appointment:&nbsp; 4-6 hours a week from the end of February to the beginning of May.&nbsp;Qualifications:&nbsp;<ul><li>Possess a good understanding of the Canadian tax system, and the process of filing returns.</li><li>Be located in Canada.</li><li>Act professionally and respectfully.</li><li>Competence using computers/technology.</li><li>Accuracy and attention to detail.</li><li>Strong communication and interpersonal skills.</li><li>Empathy, patience and understanding/sensitivity to unique client needs.</li><li>Having one or more years of experience involved with tax clinics would be an asset.</li><li>Speaking an additional language is an asset (Arabic, Spanish, Urdu, Punjabi, Tamil, Polish, or other language).</li></ul>Requirements<ul><li>Must possess a Windows compatible&nbsp; laptop, and have space to download the UFILE software.&nbsp;</li><li>Provide a clean vulnerable sector check within 3 years.&nbsp;</li><li>Complete a CVITP application and required training online and choose Food Banks Mississauga as your host organization.</li></ul>Boundaries and Limitations:<ul><li>Maintain confidentiality of all information encountered in the process of completing duties.</li><li>File returns in accordance with Canada Revenue Agency guidelines.</li><li>Report any and all concerns to the Tax Clinic Coordinator.</li></ul>Time Commitment:&nbsp;<ul><li>Minimum three hours per shift (one-time or multiple shifts available) during mornings, afternoons, and/or evenings.&nbsp;</li><li>Approximately 4-6&nbsp; hours of virtual webinar training through a CVITP representative (date TBD).</li></ul>Training/Support Provided<ul><li>CVITP program training offered by Food Banks Mississauga staff.</li><li>Canada Revenue Agency asynchronous webinar training covering a variety of tax situations.</li><li>On-site helpline provided through CVITP.&nbsp;</li><li>Ongoing support provided by FBM staff.&nbsp;</li></ul>Benefits:&nbsp;<ul><li>Helping others in the community.</li><li>Personal satisfaction.</li><li>Increase your tax knowledge.</li><li>Gain new skills and improve on existing ones.</li><li>A certificate of accomplishment provided by CRA.</li><li>A letter of acknowledgment provided by Food Banks Mississauga on request.</li></ul>To apply for this role,&nbsp; please email your resume and cover letter to the Volunteer Programs Specialist, Meg Musy, at&nbsp; <a href="mailto:mmusy@foodbanksmississauga.ca" target="_blank">mmusy@foodbanksmississauga.ca</a>.&nbsp;As part of its commitment to racial justice and reconciliation, Food Banks Mississauga&nbsp; encourages candidates who are Black, Indigenous, and People of Colour to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Food Banks Mississauga

Tax Clinic Volunteer: Tax Preparer

About OCSA&nbsp;The Ontario Community Support Association (OCSA) is a trusted voice for Ontario’s community health and support services sector. We support our members through advocacy, education, and collaboration—strengthening community-based care across the province.&nbsp;About the Role&nbsp;OCSA is seeking a full time Membership Coordinator &nbsp;(37.5 hrs.) to be the primary point of contact for our members, vendors, and conference exhibitors. This role is central to building strong relationships, supporting engagement, and ensuring a positive member experience from onboarding through renewal.&nbsp;The Membership Coordinator manages day-to-day membership operations, supports outreach and recruitment, coordinates vendor and trade show activities, and assists with events and financial administration. If you’re highly organized, relationship-driven, and passionate about community health, this role offers an opportunity to make a meaningful impact.&nbsp;Key Responsibilities&nbsp;Member Engagement &amp; Support&nbsp;<ul><li>Serve as the primary contact for member inquiries, providing timely and professional support </li><li>Build strong relationships with member organizations and help them understand the value of OCSA membership </li><li>Support onboarding of new members, including welcome materials and orientation sessions </li><li>Track member needs and emerging issues</li></ul>Membership Administration &amp; CRM&nbsp;<ul><li>Maintain accurate membership records in the CRM, including renewals and status updates </li><li>Prepare membership reports as requested </li><li>Assist with invoicing and follow up on outstanding membership dues </li><li>Collaborate with the Communications team on member communications</li></ul>Outreach &amp; Recruitment&nbsp;<ul><li>Identify and research prospective members and stakeholder organizations </li><li>Support outreach initiatives and materials in collaboration with Communications </li><li>Track and report on outreach results and conversion rates </li><li>Follow up with leads and support re-engagement of lapsed members&nbsp;</li></ul>Events &amp; Member Communications&nbsp;<ul><li>Support planning and delivery of webinars, the annual conference, and AGM </li><li>Respond to member and stakeholder inquiries related to OCSA programs and services&nbsp;</li></ul>Vendor Program &amp; Trade Show&nbsp;<ul><li>Manage vendor applications, records, renewals, and communications </li><li>Coordinate logistics for the annual conference trade show, including exhibitor registration, booth assignments, materials, and onsite support </li><li>Serve as the primary contact for exhibitors and track key metrics and feedback </li><li>Recommend improvements to enhance the exhibitor experience&nbsp;</li></ul>Qualifications &amp; Experience&nbsp;Required&nbsp;<ul><li>Post-secondary education in communications, business administration, nonprofit management, or a related field </li><li>1–3 years’ experience in membership services, community engagement, or program coordination (nonprofit experience preferred) </li><li>Strong customer service, communication, and relationship-building skills </li><li>Excellent administrative and organizational skills </li><li>Experience using CRM systems and Microsoft Office (Word, Excel, Outlook) </li><li>Ability to manage multiple priorities independently and as part of a small team </li><li>Access to reliable transportation and the ability to commute within 3 hrs. of the Greater Toronto Area&nbsp;</li></ul>Assets&nbsp;<ul><li>Experience coordinating events, vendor programs, or trade shows </li><li>Basic financial administration experience </li><li>Familiarity with Ontario’s home and community care sector </li><li>Comfort with public speaking or small-group presentations </li><li>Flexibility to work occasional evenings or weekends for events&nbsp;</li></ul>Why Join OCSA?&nbsp;<ul><li>Meaningful work supporting Ontario’s community health sector </li><li>Collaborative and mission-driven team environment </li><li>Opportunities to contribute to province-wide impact and sector engagement </li><li>Employer paid benefits, RRSP matching program, paid personal days, paid sick leave, professional development opportunities, and paid fitness credits. &nbsp;</li></ul>Equity &amp; Accommodation&nbsp;&nbsp; OCSA is an equal opportunity employer and is committed to building an inclusive, accessible workplace. We welcome applications from all qualified candidates. Accommodations are available throughout the recruitment and selection process; please let us know if you require accommodation at any stage.&nbsp;

Ontario Community Support Association

Membership Coordinator

Officer, Data Management &nbsp;ABOUT US&nbsp;Help Bring Back the Joy of Childhood&nbsp;Since 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering yearround experiences that provide life-changing moments of joy, connection, and resilience.&nbsp;But we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.&nbsp;Help us give back the joy of childhood to every kid with serious illness who needs it most. &nbsp;THE OPPORTUNITY&nbsp;Reporting to the Director, Donor Experience &amp; Insights, the Officer, Data Management, plays a key role in ensuring the integrity, accessibility, and use of donor and constituent data within our main CRM Raiser’s Edge NXT. This position focuses on data imports and exports, list management, and maintaining clean, reliable information that supports fundraising, marketing, and stewardship efforts. &nbsp;The ideal candidate is highly detail-oriented, proactive, and collaborative, someone who thrives on ensuring data is accurate, well-structured, and used effectively to drive engagement and philanthropy. &nbsp;1. List Management &amp; Communications Support (40%)&nbsp;<ol><li>Lead data exports and segmentation for direct mail, email, and multi-channel fundraising and other digital campaigns. </li><li>Collaborate with fundraising and marketing teams to ensure accurate and timely list pulls based on campaign criteria. </li><li>Prepare and manage data files for external vendors (e.g., mail houses, digital agencies), ensuring compliance with data privacy and format standards. </li><li>Import campaign results and engagement data back into RENXT, including delivery rates, opens, clicks, and response metrics. </li><li>Maintain up-to-date constituent records reflecting donor communication history and preferences. &nbsp;</li></ol>2. Data Integration &amp; Reporting (20%)&nbsp;<ol><li>Manage data exchanges between our main CRM (RENXT) and other systems such as email marketing (e.g., Mailchimp, Engaging Networks etc.), event management and camper &amp; volunteer platform (CampSite). </li><li>Develop and maintain queries, exports, and dashboards to support fundraising, stewardship, and performance tracking. </li><li>Support staff with data requests, providing clean, accurate lists and reports. &nbsp;</li></ol>3. System Administration &amp; User Support (20%)&nbsp;<ol><li>Manage RENXT user access, permissions, and security roles. </li><li>Document and maintain data procedures, workflows, and business rules. </li><li>Provide training and guidance to staff on RENXT best practices, data entry standards, and reporting. </li><li>Support testing and implementation of new database features, modules, and integrations. &nbsp;</li></ol>4. Data Management (20%)&nbsp;<ol><li>Manage regular data audits, deduplication, and data hygiene activities to ensure data accuracy, consistency and completeness. </li><li>Monitor data quality metrics, identifying systemic issues and collaborating with stakeholders to improve data entry practices and standards. </li><li>Manage and optimize data management processes by applying automation and specialized tools to streamline audits and reduce manual errors.&nbsp;</li></ol>5. Perform other duties and responsibilities as assigned by their Manager or their designate including providing backup support for gift processing as needed.&nbsp;&nbsp;ABOUT YOU&nbsp;&nbsp;Required Criteria&nbsp;<ul><li>University degree or College diploma in a related field or equivalent experience. </li><li>Minimum 3-5 years’ experience working with CRM systems, donor databases, or enterprise data platforms.&nbsp; &nbsp;</li><li>Proven experience with data imports, exports, and data integrations between multiple systems ensuring accuracy and integrity. </li><li>Intermediate or advanced experiences using donor databases, data import tools, data validation tools. </li><li>Experience working with data cleaning, validation, and quality assurance processes. </li><li>Excellent communication skills with the ability to communicate to a wide array of audiences. </li><li>Excellent proficiency in MS365 Suite.&nbsp; &nbsp;</li><li>Excellent project management, organization, flexibility, and multi-tasking skills within a team environment.&nbsp; &nbsp;</li><li>Experience developing and delivering effective training to stakeholders of all learning styles.&nbsp; &nbsp;</li><li>Highly motivated, proactive and persistent, understanding how to work collaboratively with individuals and teams in a complex environment. </li><li>Strong administrative and problem-solving skills with the ability to translate vision and strategy into tactics and actions. </li><li>Demonstrate an agile, resourceful, and initiative-driven approach to problem solving with a strong focus on process improvement and adaptability. </li><li>Clear police reference check and vulnerable sector screening. &nbsp;</li></ul>Advantageous Criteria&nbsp;<ol><li>Experience with Engaging Networks, Race Roster, CampSite Raiser’s Edge. </li><li>Experience using data transformation or automation tools such as Power Query or Power Automate or similar tools. </li><li>Familiarity with API-based data integrations.&nbsp;</li></ol>To support our commitment to a safe, caring environment for children with serious illnesses and their families, all staff must attest to having received their childhood vaccinations and confirm a negative result in a two-step Tuberculosis ("TB") testing series. Seasonal boosters against Influenza and the most recent circulating strain of COVID are strongly encouraged. All staff must provide an updated criminal record check or Vulnerable Sector Screening and be currently eligible to work in Canada and for Campfire Circle. &nbsp;WORKING CONDITIONS&nbsp;This role is hybrid, working from our Toronto office approximately 2-3 times per week, which will increase during peak event season, in an open concept working environment. This position will also occasionally require some physical labour in supporting events and other duties as required. A flexible schedule is required as this position involves occasional evening and weekend commitments and some travel. In consideration of the population Campfire Circle serves, the incumbent is a non-smoker. &nbsp;COMPENSATION &amp; BENEFITS&nbsp;This position is for an existing vacancy and offers a competitive hiring range of $55,000 - $65,000. Campfire Circle is invested in our staff’s health, wellness and career growth. As part of the total compensation package for this role, we offer a comprehensive benefits package, with premiums fully paid by the organization with the exception of Long Term Disability, including $4,000 annually for mental health practitioners, a wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary, paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements, and on-going professional development. &nbsp;HOW TO APPLY&nbsp;Please send a resume and salary expectations to <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a>&nbsp;with the email subject reading 2026003- Officer, Data Management. &nbsp;Don’t meet every single requirement in this posting? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification or requirement we encourage you to apply anyways. You may be just the right candidate!&nbsp;&nbsp;AI tools may be utilized at any stage of recruitment for this role. This posting will remain open until filled. Only applicants selected for an interview will be contacted. For more information about Campfire Circle, please visit&nbsp;<a href="http://www.campfirecircle.org/" target="_blank">www.campfirecircle.org&nbsp;</a>&nbsp;-&nbsp;No phone calls please.&nbsp;ACCESSIBILITY &amp; DIVERSITY, EQUITY AND INCLUSION&nbsp;Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich diversity of the communities we serve. We welcome applications from racialized persons/persons of colour, Indigenous People from North America and around the world, persons with disabilities, 2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment is to provide equitable employment opportunities to all and to maintain a work environment free from discrimination and harassment. &nbsp;We are equally committed to providing an inclusive and accessible workplace. Applicants requiring accommodations to access our job postings and apply for roles with our organization are invited to reach out to our HR Team at <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a> or in a manner that fits their accessibility needs, and can trust that their application will be considered equitably for our available roles. Contact information for our HR Team is located on our website at <a href="https://campfirecircle.org/work-at-campfire-circle/" target="_blank">https://campfirecircle.org/work-at-campfirecircle/,</a> and more information about our accessibility commitments can be found at <a href="https://campfirecircle.org/about-campfire-circle/accessibility-at-campfire-circle/.&amp;nbsp" target="_blank">https://campfirecircle.org/about-campfire-circle/accessibility-at-campf…</a>;LAND ACKNOWLEDGEMENT&nbsp;Campfire Circle acknowledges that we operate on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples, and is now home to many diverse First Nations, Inuit and Métis peoples.&nbsp;On this land, we are grateful to share the magic of camp with children and families, and we endeavour to create a community of joy, hope and healing. Acknowledging the land that we occupy is just one small step on the path towards Truth and Reconciliation.&nbsp;

Campfire Circle

Officer, Data Management

ABOUT USHelp Bring Back the Joy of ChildhoodSince 1983, Campfire Circle has delivered healing through happiness to thousands of kids with cancer or serious illness and their families across Ontario. Our programs are offered in paediatric hospitals across Ontario, in local communities, and at our medically supported overnight camps, offering year-round experiences that provide life-changing moments of joy, connection, and resilience.But we’re just getting started. Today, over 40,000 kids in Ontario face serious illness, many without access to the psychosocial support they urgently need. That’s why we have a bold vision: to grow from serving 3,000 campers a year to 10,000. We’re building a passionate, talented team to help make that vision a reality. When you join Campfire Circle, you become an integral part of a dynamic team helping to transform the lives of thousands of kids with serious illness, alongside our dedicated community of volunteers and donors.&nbsp;Help us give back the joy of childhood to every kid with serious illness who needs it most.THE OPPORTUNITYJoin Campfire Circle as we embark on an exciting campaign to expand programs to serve thousands more children with serious illness in Ontario. As a key member of the Donor Experience team within the Development department, you will play a crucial role in supporting the fundraising efforts that help bring joy, laughter, and vital support to medically complex children and their families during some of life’s most challenging moments.Reporting to the Director, Donor Experience &amp; Insights, the Officer, Donor Experience leads the development and implementation of stewardship and recognition strategies that enhance donor engagement and retention. In this role, you will play a key role in creating meaningful moments ensuring donors feel valued by delivering impactful recognition opportunities and data-driven stewardship initiatives.The ideal candidate is detail-oriented, collaborative, innovative, and is a passionate project manager who enables impactful donor engagement and recognitionDonor Stewardship &amp; Engagement: &nbsp;<ol><li>Develop, execute and evaluate donor stewardship strategies for donors at all levels, and ensuring donors are engaged and informed on the use and impact of their giving.</li><li>Work collaboratively with the Marketing &amp; Communications and the Development teams to create an annual plan for donor communications that is aligned with overall stewardship program including timing and strategy for holiday cards, annual report, acknowledgement letters, thank you calls and other personalized donor experiences</li><li>Collaborate with relationship managers to develop thoughtful and personalized stewardship strategies with a focus on meaningful engagement, and personalized approaches for major gift donors.</li><li>Lead the drafting, tracking and fulfillment of gift agreements, including documentation in Raisers Edge and timely execution of donor commitments.</li></ol>Donor Recognition &amp; Funding Opportunities:&nbsp;<ol><li>Collaborate with stakeholders to develop and implement integrated creative and thoughtful donor recognition opportunities across both physical and digital platforms that align with donor preferences, recognition guidelines and organizational values.</li><li>Manage the creation, installation and maintenance of donor recognition signage and recognition walls, collaborating with internal and external stakeholders to coordinate the development of mock-ups and tracking all signage in Raiser’s Edge.</li><li>Lead the annual review of donor recognition signage, including assessing existing installations, identifying updates and coordinating with internal teams and vendors to ensure timely implementation.</li><li>Collaborate with Marketing &amp; Communications to create compelling recognition materials and presentations to enhance engagement.</li><li>Manage and maintain the inventory of named and available spaces, and other fundable opportunities such as capital and program investments to ensure strategic alignment with donor engagement and fundraising priorities.</li></ol>Impact Reporting&nbsp;<ol><li>Lead the development and execution of donor impact reports, ensuring content is meaningful, and aligned with donor expectations and organizational priorities</li><li>Collaborate with Marketing &amp; Communications, Finance and Programs on the development of personalized impact reports and sponsor fulfillment reports, including managing the project timeline, variations required to fulfil donor requirements, and the impact reporting calendar.&nbsp;</li></ol>Donations In Kind:<ol><li>Collaborate with donors, relationship managers and other stakeholders to ensure in-kind donations align with organization needs and donor expectations while ensuring properly acceptance stewardship and recognition.</li><li>Work with program and site teams to manage and promote wish lists for in-kind donations to ensure alignment with organization priorities.&nbsp;</li></ol>Data Management:&nbsp;<ol><li>Develop, review and implement criteria for donor lists used in stewardship communications including annual reports, newsletters, holiday cards, impact reports.</li><li>Ensure all recognition tracking and stewardship preferences are kept up to date in Raiser’s Edge.&nbsp;</li></ol>QUALIFICATIONS<ul><li>2 - 4 years working experience in donor relations, stewardship and/or development</li><li>Knowledge of donor recognition and stewardship programs and best practices.</li><li>Strong administrative and problem-solving skills with the ability to translate vision and strategy into tactics and actions.</li><li>Ability to manage multiple priorities from different sources enhanced by problem solving capabilities.</li><li>Highly motivated, proactive and persistent, understanding how to work collaboratively with individuals and teams in a complex environment.</li><li>Demonstrated experience managing complex projects and change initiatives with excellent project management, organization, and budgeting abilities.</li><li>Exceptional communication skills with the ability to craft clear, engaging and donor-centered messaging across a variety of stewardship materials and channels.</li><li>Proven experience in managing data in Raiser’s Edge and business processes.</li><li>Ability to initiate, analyze, monitor, evaluate and alter strategic business plans.</li><li>Experience with major donor stewardship (six and seven figure donors).</li><li>Ability to use sound judgment and maintain discretion and confidentiality at all times.</li><li>Excellent proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Clear police reference check and vulnerable sector screening</li><li>Current G2 or G class driver’s license and the ability to be covered by camp’s insurance policy.</li></ul>Advantageous:&nbsp;<ul><li>Experience in reporting and analytics with Raiser’s Edge or other fundraising databases.</li><li>Working toward a CFRE designation or membership in AFP and/or ADRP an asset.&nbsp;</li></ul>To support our commitment to a safe, caring environment for children with serious illnesses and their families, all staff must attest to having received their childhood vaccinations and&nbsp;confirm a negative result in a two-step Tuberculosis ("TB") testing series. Seasonal boosters against Influenza and the most recent circulating strain of COVID are strongly encouraged. All staff must provide an updated criminal record check or Vulnerable Sector Screening and be currently eligible to work in Canada and for Campfire Circle.WORKING CONDITIONSThis position is hybrid, working from our Toronto office 2-3 times per week in an open-concept working environment. Occasional evening and weekend commitments will be required. The donor experience department supports processing gifts during the December winter shutdown, for which lieu time is offered.&nbsp;In consideration of the population Campfire Circle serves, the incumbent is a non-smoker.COMPENSATION &amp; BENEFITSThis position is for an existing vacancy and offers a competitive annual salary range of $55,000 - $65,000. Campfire Circle is invested in our staff’s health, wellness and career growth. As part of the total compensation package for this role, we offer a comprehensive benefits package, including $4,000 annually for mental health practitioners (premiums fully paid by the organization with the exception of Long Term Disability), a wellness benefit up to $500 annually, an accelerated RRSP matching program up to 5% of base salary, paid vacation time plus a paid winter shutdown period up to eight days, flexible hybrid work arrangements, and on-going professional development.HOW TO APPLYPlease send a resume and salary expectations to <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a>with the email subject reading 2025070 – Officer, Donor Experience.Don’t meet every single requirement in this posting? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification or requirement we encourage you to apply anyways. You may be just the right candidate!This posting will remain open until filled. Only applicants selected for an interview will be contacted. For more information about Campfire Circle, please visit&nbsp;<a href="http://www.campfirecircle.org" target="_blank">www.campfirecircle.org</a>&nbsp; -&nbsp;No phone calls please.ACCESSIBILITY &amp; DIVERSITY, EQUITY AND INCLUSION&nbsp;Campfire Circle is deeply committed to fostering a diverse and inclusive workforce that reflects the rich diversity of the communities we serve. We welcome applications from racialized persons/persons of colour, Indigenous People from North America and around the world, persons with disabilities, 2SLGBTQIA+ individuals, and those who bring diverse perspectives and experiences. Our commitment is to provide equitable employment opportunities to all and to maintain a work environment free from discrimination and harassment.We are equally committed to providing an inclusive and accessible workplace. Applicants requiring accommodations to access our job postings and apply for roles with our organization are invited to reach out to our HR Team at <a href="mailto:careers@campfirecircle.org" target="_blank">careers@campfirecircle.org</a> or in a manner that fits their accessibility needs, and can trust that their application will be considered equitably for our available roles. Contact information for our HR Team is located on our website at <a href="https://campfirecircle.org/work-at-campfire-circle/" target="_blank">https://campfirecircle.org/work-at-campfire-circle/</a>, and more information about our accessibility commitments can be found at <a href="https://campfirecircle.org/about-campfire-circle/accessibility-at-campfire-circle/" target="_blank">https://campfirecircle.org/about-campfire-circle/accessibility-at-campf…</a>.LAND ACKNOWLEDGEMENTCampfire Circle acknowledges that we operate on the traditional territory of many nations, including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples, and is now home to many diverse First Nations, Inuit and Métis peoples.On this land, we are grateful to share the magic of camp with children and families, and we endeavour to create a community of joy, hope and healing. Acknowledging the land that we occupy is just one small step on the path towards Truth and Reconciliation.

Officer, Donor Experience

Today's Family is Recruiting Community Leaders to Join Our Volunteer Board of DirectorsToday’s Family Early Learning and Child Care is a non-profit, charitable, and community-driven agency serving more than 7,500 children (and their families) across Hamilton, Halton, Haldimand- Norfolk, Peel, and Oxford County.&nbsp;We have openings for board members with diverse skills, talents, lived experiences, and expertise. If you’re as passionate about the well-being of children and families as we are, if you’re interested in governing an organization that truly makes a difference, and if you’re ready to help steer Today’s Family toward a future that is bright and even more impactful, we want to hear from you! &nbsp;Candidates are assessed using a merit-based process, the primary focus being the degree to which the skills and expertise of the prospective board member meet the needs of Today’s Family. &nbsp;Board members must possess relevant expertise, leadership skills, and appropriate experience. In addition, board members must have an interest in and an understanding of local and family opportunities and needs, as well as those of the early learning and child care sector. &nbsp;We are seeking experts in governmental relations, rural experience, early learning, and community service. We also welcome individuals with expertise or lived experience in equity, diversity, inclusion, and reconciliation.&nbsp;&nbsp;We are committed to building a Board that reflects the diversity of the communities we serve - including people from Indigenous, Black, racialized, newcomer, 2SLGBTQIA+, and disability communities.If you are ready to make a difference for children and families, we would love to hear from you. Please send a letter of interest and resumé to: Email: <a href="mailto:board@todaysfamily.ca" target="_blank">board@todaysfamily.ca</a>&nbsp;

Today' Family

Board Member - Community Leadership

POSITION SUMMARYRonald McDonald House Southwestern Ontario (RMH-SWO) is seeking an exceptional System Analyst, Fundraising and Operations Database, to lead the optimization of our fundraising infrastructure during a transformational period. As we execute a historic $40 million capital campaign to double our capacity and expand operations, this role will be instrumental in ensuring best-in-class fundraising operations, data integrity, and donor experiences.Reporting to the Vice President, Philanthropy &amp; Community Relations, this position requires a strategic systems thinker who combines technical database expertise with a deep understanding of fundraising operations. The successful candidate will serve as the organizational expert in Blackbaud Raiser's Edge NXT, driving process innovation, enhancing collaboration between fundraising and finance teams, and leveraging technology to elevate every aspect of the donor journey.To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Director, Programs and Mission Impact. Hiring salary range: $60,000 to $70,000. RMHC-SWO offers a 4-day workweek schedule for the employees.KEY RESPONSIBILITIESBlackbaud Raiser's Edge NXT Administration &amp; Optimization<ul><li>Serve as the organizational expert and primary administrator for Blackbaud Raiser's Edge NXT, ensuring optimal system performance, data integrity, and functionality.</li><li>Design, implement, and refine database architecture, coding structures, and workflows that support sophisticated fundraising operations and reporting requirements.</li><li>Develop and maintain comprehensive database documentation, including data dictionaries, process flows, and standard operating procedures.</li><li>Lead system upgrades, integrations, and implementations of new Blackbaud modules to enhance fundraising capabilities.</li><li>Create and manage custom queries, reports, dashboards, and data visualizations that provide actionable insights for fundraising strategy.</li><li>Establish and enforce data governance standards, ensuring consistent, accurate, and compliant data management practices.</li><li>Provide technical leadership on database-related decisions, serving as the liaison between fundraising, finance, IT, and external vendors.</li></ul>Gift Processing &amp; Revenue Operations<ul><li>Oversee all aspects of gift processing, ensuring accuracy, timeliness, and compliance with Canada Revenue Agency (CRA) guidelines and organizational policies.</li><li>Design and implement best-practice workflows for processing all gift types including cash, credit card, stock transfers, in-kind donations, planned gifts, pledges, and recurring donations.</li><li>Ensure accurate and timely issuance of CRA-compliant official donation receipts, including split receipting, fair market value assessments, and advantage calculations.</li><li>Establish quality control protocols and audit procedures to maintain data accuracy and identify discrepancies.</li><li>Manage month-end, quarter-end, and year-end gift processing and reconciliation procedures.</li><li>Coordinate seamlessly with Finance and Corporate Services teams to ensure gift revenue is accurately recorded and reconciled across all systems.</li><li>Monitor gift processing metrics and develop strategies to improve efficiency and donor experience.</li></ul>Fundraising Operations &amp; Process Excellence<ul><li>Lead process improvement initiatives across the Development department, identifying inefficiencies, developing solutions, and implementing change management strategies.</li><li>Design and optimize donor stewardship workflows, acknowledgment processes, and communication touchpoints to enhance donor retention and engagement.</li><li>Develop and maintain campaign tracking systems, moves management protocols, and portfolio management tools.</li><li>Create and manage project tracking systems for campaign initiatives, events, and major gift solicitations</li><li>Establish metrics and key performance indicators (KPIs) to measure fundraising effectiveness and operational efficiency.</li><li>Conduct regular data audits and cleanup initiatives to maintain database health and optimize system performance.</li><li>Support the development team with data segmentation, prospect research, donor analytics, and predictive modelling.</li></ul>Cross-Functional Collaboration &amp; Integration<ul><li>Serve as the primary liaison between Development and Finance/Corporate Services, fostering seamless.collaboration and ensuring alignment of systems, processes, and reporting.</li><li>Lead regular reconciliation meetings with Finance to ensure that gift revenue, receivables, and donor records are accurate and synchronized.</li><li>Collaborate with Finance to streamline accounts receivable processes, pledge tracking, and revenue recognition.</li><li>Partner with Marketing and Communications to ensure consistent donor data flows across all platforms and touchpoints.</li><li>Work with program staff to track and report on restricted fund utilization and grant compliance.</li><li>Facilitate communication between internal stakeholders and external technology vendors, consultants, and partners.</li></ul>Reporting, Analytics &amp; Strategic Insights<ul><li>Design and deliver comprehensive fundraising reports, dashboards, and analytics for leadership, board members, and campaign volunteers.</li><li>Develop custom reports that track campaign progress, donor retention, gift officer performance, and revenue trends.</li><li>Create data visualizations and presentations that communicate complex information clearly and compellingly.</li><li>Provide analytical insights that inform fundraising strategy, donor segmentation, and resource allocation.</li><li>Lead the annual planning and budgeting process for Development operations, ensuring alignment with organizational goals and Finance timelines.</li><li>Conduct prospect identification projects and wealth screening initiatives to support major gift fundraising.</li><li>Analyze donor behaviour, giving patterns, and engagement metrics to optimize cultivation and solicitation strategies.</li></ul>Diversity, Equity, and Inclusion:<ul><li>Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.</li><li>Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMH SWO.</li></ul>QUALIFICATIONS/ KNOWLEDGE REQUIRED<ul><li>Master's degree in Library and Information Science, Information Technology, Data Analytics, or related field strongly preferred.</li><li>Bachelor's degree in a relevant field required.</li><li>Blackbaud Raiser's Edge NXT Certification strongly preferred or commitment to obtain within first year.</li><li>Project Management Professional (PMP) designation or equivalent is an asset</li><li>Certified Fundraising Executive (CFRE) or willingness to pursue is an asset.</li></ul>Experience &amp; Technical Expertise<ul><li>Minimum 5 years of hands-on experience administering Blackbaud Raiser's Edge NXT or similar fundraising CRM platforms.</li><li>Demonstrated expertise in database architecture, data governance, and systems optimization.</li><li>Proven track record managing gift processing operations and ensuring CRA compliance in a Canadian charitable environment.</li><li>Experience with comprehensive campaign environments and complex fundraising operations.</li><li>Strong understanding of nonprofit fundraising practices, donor relations, and development operations.</li><li>Experience with data integration tools (e.g., Omatic), business intelligence platforms (e.g., Power BI), and reporting tools.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data analysis.</li><li>Experience with Blackbaud modules such as Financial Edge NXT, Merchant Services, email marketing platforms is an asset.</li><li>Familiarity with project management methodologies and tools (Microsoft Planner, Asana, Smartsheet, etc.)</li></ul>Core Competencies<ul><li>Systems Thinking:&nbsp;Ability to understand how interconnected systems work and to design, troubleshoot, and optimize complex processes.</li><li>Analytical Excellence:&nbsp;Strong quantitative and analytical skills with the ability to extract insights from complex datasets.</li><li>Attention to Detail:&nbsp;Exceptional accuracy and thoroughness in data management, gift processing, and reporting.</li><li>Process Improvement:&nbsp;Proven ability to identify inefficiencies, develop solutions, and implement lasting improvements.</li><li>Technical Aptitude:&nbsp;Quick learner who adapts readily to new technologies and can translate technical concepts for non-technical audiences.</li><li>Collaboration &amp; Communication:&nbsp;Excellent interpersonal skills with the ability to build strong relationships across departments and with external stakeholders.</li><li>Problem-Solving:&nbsp;Resourceful and solution-oriented approach to challenges, with the ability to troubleshoot and resolve issues independently.</li><li>Organizational Skills:&nbsp;Superior ability to manage multiple priorities, meet deadlines, and maintain composure in a fast-paced environment.</li><li>Donor-Centric Mindset:&nbsp;Understanding of how operational excellence directly impacts donor experience and retention.</li><li>Integrity &amp; Confidentiality: Impeccable ethics and discretion in handling sensitive donor and financial information.</li></ul>Hours of Work&nbsp;<ul><li>Monday to Thursday 8:00 am – 4:30 pm.</li></ul>WORKING CONDITIONS:RMH SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.Travel:&nbsp;The ability to travel regionally may be required.&nbsp;RMHC is a family-centred brand and deeply values the lives of its employees inside and outside of RMH programs. We offer a competitive salary, benefits, and vacation package. RMH SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

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