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We are continuously improving our organization and look to find talented and motivated individuals to join us. Sudbury is a modern city offeringunique cultural, recreational, and educational opportunities. We are a bilingual institution and an equal opportunity employer.Laurentian University is an inclusive and welcoming community and encourages applications from members of equity-seeking communities includingwomen, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.Laurentian University is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests foraccommodation can be made at any stage during the recruitment process. Please contact the Human Resources and Organizational DevelopmentOffice for more information.All qualified persons are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank allcandidates for their interest, only those short-listed will be contacted.Position InformationGroup:&nbsp;LUAPSPosition Title:&nbsp;Manager, Advancement ServicesDepartment:&nbsp;Office of University AdvancementType of Employment:&nbsp;Full-Time AppointmentPosition Number:&nbsp;AP1058Full-Time AppointmentResponsibilitiesReporting to the Chief Advancement Officer, the Manager, Advancement Services plays a critical role in overseeing the operations, services, and internal functions of the Office of University Advancement.The Manager, Advancement Services&nbsp; provides strategic leadership for the operational functions of the Advancement team. This includes staff leadership, managing database systems, office administration, human resources, and special projects. &nbsp; The role ensures that daily activities run smoothly, operations align with organizational standards, and compliance with legal regulations is maintained. Additionally, it emphasizes effective team management and collaboration with various stakeholders to support the university's advancement initiatives. This position supports the work of the CAO and provides leadership to staff responsible for advancement services, including gift processing, records management, databases, and giving platforms.&nbsp;Database and Security Management:<ul><li>&nbsp;Oversees database management and user security protocols, provides training on system usage, manages data entry tasks, including verifying gift processing, and serves as the primary liaison with the IT department regarding tools, security access, and troubleshooting.&nbsp;</li></ul>Policy and Compliance Oversight:<ul><li>Advance and coordinate the review of institutional policies involving Advancement (e.g., Naming Policy, Gift Acceptance Policy) by preparing documentation and guiding policies through the appropriate approval processes (President’s Office, Legal, Board Secretariat, etc.).</li><li>Ensures adherence to charity laws, university policies and procedures, union regulations, and CRA guidelines.</li><li>Monitors file confidentiality, enforces organizational security standards, and ensures that occupational health and safety requirements are met.&nbsp;</li></ul>Office and Project Management:<ul><li>&nbsp;Manages all activities related to the President’s Advancement work, office operations (e.g., scheduling, supplies, and equipment management), supervises the Administrative Assistant and students, leads Request for Proposals and other Procurement initiatives, handles&nbsp; purchase orders / approvals and coordinates logistics for key projects. Additionally, lead website management and collaborate on strategic initiatives across the department.</li><li>Liaise with departments such as Finance, Student Awards, IT, and Institutional Research to support accurate data reporting, process integration, and budget reconciliation.</li><li>Identify workflow gaps and implement improved systems, templates, or tools to enhance team efficiency and effectiveness.&nbsp;</li></ul>Acquisition Program:<ul><li>Strategic and creative direction and implementation of the University’s Fundraising Acquisition Program, which may include, but not be limited to mass fundraising appeals, Call Campaign, Direct Mail and Affinity Partnerships. Support the planning and execution of Advancement-led events.</li><li>Lead or support research and writing projects, including grant identification, stewardship reports, donor briefings, internal memos, and proposals.</li></ul>Budget and Financial Oversight:&nbsp;&nbsp;<ul><li>Prepare financial reports and budget presentations for the CAO and leadership team; analyze data and provide insights to support decision-making. Responsible for budget management, including managing Board reports, and ensuring compliance with procurement protocols; provide strategic inputs to support budget leadership and financial decision-making&nbsp;</li></ul>Leadership,Team Development and Human Resources Oversight:<ul><li>Lead recruitment, retention, and staff management processes in compliance with HR policies for full-time, part-time, and student staff, including interviews, payroll, orientation, and training.</li><li>Provide leadership, generate reports, manage communications during campaigns, and analyze data to recommend performance improvement strategies.; supervise the development of procedural documentation and oversee payroll functions.</li><li>Perform other duties as assigned.</li></ul>Qualifications<ul><li>Bachelor’s Degree in Business Administration or Non-Profit Management.</li><li>Five (5) to Seven (7) years of relevant experience.</li><li>Technical Proficiency<ul><li>HR systems for onboarding and payroll compliance </li><li>Budget systems for financial oversight </li><li>Database management systems (particularly for call campaigns)</li></ul></li><li>Fundraising experience</li><li>Excellent communication skills</li><li>Independence and Initiative</li><li>Leadership &amp; Judgment</li><li>Organizational &amp; Time Management Skills</li><li>Problem-Solving &amp; Resourcefulness</li><li>Interpersonal Skills</li><li>Budget &amp; Financial Management</li><li>Ability to work fluently (verbal and written) in both official languages, French and English, is required.</li></ul>The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.&nbsp;Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations.&nbsp; At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University

Manager, Advancement Services

1 


Request for Proposal (RFP) Number: TNG-08-2025-PEERS001 
Issue Date: September 2, 2025 


IMPORTANT DATES 
Issue Date of RFP September 2, 2025 

Deadline for Candidate Questions September 9, 2025 

Responses to Questions September 12, 2025 

Bid Submission Date September 19, 2025 

Notification of Preferred Candidate &amp; Contract Award Date September 30, 2025 
Consultant begins work October 6, 2025 

Completion of External Review of Peer Programming February 2025 

Completion of internal audit of peer programs May 2025 

Completion of Feasibility Study for Learning Hub October 2026 

Work Completed/Final Reporting December 2026 


Website: The Neighbourhood Group 
 
 
 
 
 

 
The Neighbourhood Group 

 Request for Proposal (RFP) 

Peer Pathways: Elevate to Permanent Employment 

Project Consultant 


<a href="https://www.theneighbourhoodgroup.org/" target="_blank">https://www.theneighbourhoodgroup.org/</a>


2 

1.1 INVITATION TO VENDORS 
 

This Request for Proposal (the “RFP”) is issued by The Neighbourhood Group Community Services (TNGCS). It 
invites prospective candidates to submit a proposal for the opportunity to audit TNGCS’ peer programs and 
scan those of counterpart organizations to assess their pre-employment capacity. Additionally, they will lead 
the exploration of the feasibility of an external peer program resource hub. The goal of this project is to 
understand how peer work can serve as a pathway to permanent employment, enhancing the economic 
mobility of individuals with lived experiences of poverty, settlement, mental health challenges, and substance 
use. The successful candidate will produce a report with recommendations on how to ensure peer work is a 
transferable qualification for permanent employment, including insights on the viability of a resource hub. 

 
This RFP sets out the requirements for the candidates’ proposal and specifies the evaluation criteria 

and selection process for this phase. Candidates must demonstrate a thorough understanding of the 

requirements. The objective in issuing this RFP is to obtain the best overall value, considering quality, 

service, cost, and other relevant factors. 

1.2 TERMS AND CONDITIONS 
 

1.2.1 Terms of Agreement 
 

The Term of this Agreement shall commence upon the contract award date, or such date as may be 
agreed between the parties and continue until all requirements are met and deliverables are approved 
by TNGCS, unless terminated earlier. TNGCS is under no obligation to extend the scope of the work or 
engage the vendor for any subsequent work. 


1.2.2 Candidate Responsibility 
 

In the event the selected candidate fails to accept the contract award, TNGCS reserves the right to 
accept the next qualified bid or any bid which meets the RFP specifications. 
 
TNGCS reviews all bids that are completed and received by the deadline. It is the responsibility of 

the candidate to obtain clarification of any terms or conditions contained in the RFP. Candidates 

may direct questions or seek additional information in writing by e- mail on or before the deadline 

for questions to Serena Nudel, Director of Community Programs at TNGCS, 

<a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>. Candidates may not contact individuals employed by TNGCS or on the 

Board of Directors concerning matters regarding this RFP. Answers to questions from all candidates 

will be responded to all candidates who contact us. 


All costs incurred in the preparation of the proposal is the sole responsibility of the candidates. All 

supporting documentation submitted with the proposal will be retained by TNGCS and not returned. 

Please do not submit confidential material. Candidates may request a debriefing after the contract is 

awarded but based on volume of requests TNGCS cannot guarantee a personal response or debriefing. 


TNGCS reserves the right to request clarifications from candidates and this may take the form of an 
interview. TNGCS reserves the right to negotiate price and work schedule amendments with the 
successful candidate. Successful candidates will respect privacy policies and other applicable policies of 
TNGCS, which will be included in a contract. TNGCS reserves the right not to accept the LOWEST or 
ANY proposal submitted. 


3 

 
PART 2 – PROJECT DESCRIPTION AND DELIVERABLES 

 
2.1 COMPANY DESCRIPTION 
 
TNG Community Services Overview 


The Neighbourhood Group Community Services (TNGCS) is a longstanding social service agency that 
delivers community, anti-poverty and health programs to over 47,000 people across Toronto annually. 
Our vision is a resilient, inclusive society where opportunity, empowerment, and social and economic 
justice lead to a better quality of life for all. With more than 900 staff and the support of over 600 
volunteers, our programs and services address the most pressing issues in our society: poverty, 
homelessness, mental health, unemployment, social isolation, substance use, conflict, violence, youth 
alienation, and the settlement of newcomers. 
 
TNGCS is an amalgamation of Central Neighbourhood House (founded in 1911), Neighbourhood Link 
Support Services (founded in 1975), Kensington Bellwoods Legal Services (founded in 1982), and St. 
Stephen’s Community House (founded in 1962). We joined forces to holistically address city-wide 
issues, provide comprehensive services to our participants, and work most effectively with our funders, 
donors, volunteers, and community members to build a healthier, more vibrant Toronto. 
 
Peer Program Overview 
 
For the past 20 years, TNGCS’s peer program has supported individual development while 
strengthening the broader system by providing opportunities for skill development and meaningful 
employment. Peers are people with lived experience of homelessness, substance use, mental health 
challenges, settlement and poverty who are employed to support service users with their ability to 
relate to their struggles, build trust and deliver programs with an empathetic approach. Peers are 
typically former program participants seeking employment in a supportive and familiar environment as 
a stepping stone to long-term, permanent work. Most are hired in the programs they recently 
participated in and, therefore, have relevant personal experience with service users' day-to-day barriers 
and struggles. At TNGCS, early examples include peer workers with our perinatal newcomer program, 
peer interpreters with our women’s settlement program, and a specialized peer leadership program in 
our youth services department. 
 
Our peer program develops employability skills, improves access to good wages, strengthens mutual 
support networks of people with lived experience, and recognizes lived experience as a qualification for 
employment. The peer model at TNGCS has been replicated across departments and today we currently 
employ close to 300 peer workers on an annual basis in the following areas: Urban Health and 
Homelessness Services (UHHS), Newcomer Services, Children and Youth, Childcare, and our Food Bank. 
Crucially, we embrace the adage “nothing about us without us” by giving participants the opportunity to 
meaningfully shape and guide programs that serve their very communities – keeping our services 
relevant and suited to evolving needs. 

 
2.2 PROJECT BACKGROUND 
 
TNG Community Services has been funded by the Metcalf foundation to deliver an 18-month program 
titled Peer Pathways: Elevate to Permanent Employment will address sector-wide challenges with 


4 

peer employment. Although lived experience is recognized as a qualification for work in the non-profit sector, 
the transferability of peer roles is limited, hindering transitions to stable employment. Peers gain valuable 
work experience, but many do not possess the requisite qualifications to advance to permanent roles, even 
internally at TNGCS where we accept equivalency for educational credentials, provide training and recognize 
lived experience. This limits economic mobility and access to stable, decent work. 
 
Without shareable resources and a structured framework that supports peer advancement into permanent 
employment across sectors, our ability to scale and share a proven framework with counterparts is limited. 
We aim for our analysis to explore how peer work can best prepare people for work in a range of sectors, not 
only social services environments, and how peer employment can be universally legitimized as a qualification 
for work. We aim to explore how peer work can be better recognized and enhanced to be transferrable 
qualification for permanent employment, and to assess the viability of a resource hub that strengthens peer 
program capacity across the non-profit sector. We aspire to create equitable pathways to employment by 
enabling people with lived experience who face systemic barriers to secure meaningful work experiences that 
lead to enduring, gainful employment. 

 
The Peer Pathways: Elevate to Employment project will include: 
 • A comprehensive internal audit of TNGCS’ peer program across departments. This will include a needs 
assessment to evaluate our capacity to prepare peers for permanent employment. We will conduct 
interviews with current and past peers and a focus group and visioning session with Senior Leadership 
and program leads 
 
 • An environmental scan assessing the pre-employment capacity of peer programs across various 
organizations, including social service agencies and other sectors. As part of this scan, the Canadian peer 
certification standards and best practices will be reviewed to assess their impact on individual career 
advancement 
 
 • Feasibility study of an e-learning hub to share resources and build non-profit sector capacity to deliver 
effective peer programs 


2.3 SCOPE OF SERVICES AND KEY DELIVERABLES 
 

Key deliverables include: 
 

1. Conduct Comprehensive Internal Audit: 
o Develop audit framework and tools (interview guides, focus group protocols, etc.) in collaboration 

with TNGCS project leads 
o Conduct interviews, focus groups, questionnaires with current and former peers 
o Facilitate focus groups and visioning sessions with senior leadership and program leads 
o Data analysis: strengths, weaknesses, opportunities, threats 

2. Conduct an External Review 
o Outreach to partners and counterpart organizations 
o Review Canadian peer certification standards and other relevant literature 
o Conduct interviews/focus groups and/or send questionnaires to partners 
o Integrate findings, identify best practices, emerging programs 

3. Assess feasibility of a Learning Hub 
o Conduct stakeholder interviews (staff, other organizations, government) 
o Research existing e-learning platforms and digital content 


5 

o Identify and connect with potential partners in technology delivery 
o Analyze feasibility: cost, demand, scalability 

4. Prepare a final report with findings and key recommendations 
 

2.4 STAKEHOLDERS 
 

TNGCS anticipates that to complete the deliverables outlined in Section 2.3, the selected candidate will work 
with TNGCS Project Leads, Senior Leadership Team and program managers/leaders. The work will also require 
engagement with current and past TNGCS Peers. TNGCS has formed partnerships with many organizations that 
offer peer programs. These partnerships will be leveraged in order to conduct the external review. Project 
partners include: The Shelter Sector Pipeline Project, CAMH, UHN, Fred Victor, Inner City Health Partners, 
Parkdale Queen West Community Health Centre, St. Felix Centre, LOFT Community Services, Good Shepherd, 
Homes First, Access Alliance, Flemingdon Health, the 519, Jarvis Collegiate Institute, Westview Centennial 
Secondary School 

 
PART 3 – SUBMISSIONS AND EVALUATION 


3.1 Evaluation Overview 
 

Candidate proposals will be scored based on qualifications of team, quality of plan, and pricing. An 
interview may be requested to clarify information in the proposal. Evaluation will include a reference 
checking component and references are requested. 


Scoring Component Weight as % of Combined 
Rated score 

Candidate/Candidate Team 
Qualifications and 
experience (including 
similar work for other 
organizations) 
 

30% 

Quality and completeness 
of project plan 


30% 

Understanding of working 
from an antiracist and 
equity lens 

20% 

Pricing 
(Based on a formula of lowest 
bid cost divided by candidate bid 
cost multiplied by 20) 
 

20% 

Total 100% 
 
 
 
 
 
 
 


6 


3.2 Submission Requirements 
 
Please include: 

 
1. A cover page with Candidate information (name, address, website, contact information) 
2. A summary of Candidate/Team qualifications 
3. A proposed project plan and schedule of work (see dates on the cover of this RFP) 
4. Project pricing showing labour, expenses, taxes, total and the per diem rates for team members 

(Maximum bid is $32,000) 
5. Contact information for two professional references with brief description of the relationship 

 
3.3 Submission Instructions 
 
Please submit proposal by mail or by e-mail in PDF format. 
 

For mail, please use “TNG-08-2025-PEERS001” c/o 349 Ontario Street, Toronto, M5A 2V8 
For e-mail, please use Subject: “TNG-08-2025-PEERS001” to <a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>

The Neighbourhood Group

RFP Peer Pathways: Elevate to Permanent Employment

Titre : Agent·e d’engagement communautaire et coordonnateur·trice de programmation interservices Organisation : Les Centres d’Accueil Héritage (CAH) -&nbsp;<a href="https://www.caheritage.org/" target="_blank">https://www.caheritage.org/</a>&nbsp; Lieu : En présentiel – Toronto, ONType d’emploi : Création de poste, temps plein Niveau de responsabilité : Gestion intermédiaire&nbsp;🏢&nbsp;À propos de CAH:&nbsp;CAH est un organisme francophone à but non lucratif qui accompagne les aîné·e·s francophones (55+) du Grand Toronto en leur offrant des services adaptés, sécuritaires et centrés sur la personne. Accrédité par Agrément Canada, CAH s’engage dans une démarche continue d’amélioration de la qualité. L’équité, la diversité et l’inclusion (EDI) sont au cœur de ses priorités.🎯&nbsp;Résumé du poste: Ce poste vise à renforcer le positionnement du&nbsp;Centre de vie active (CVA) de CAH comme un lieu&nbsp;inclusif, accessible, ouvert sur la communauté et enrichissant pour ses membres. Il contribue à&nbsp;resserrer les liens communautaires&nbsp;et à&nbsp;développer des synergies internes et externes, en cohérence avec la mission de CAH.Créé pour assurer la&nbsp;gestion du CVA&nbsp;et la&nbsp;coordination de la programmation des activités destinées aux usagers autonomes non membres, ce poste joue un rôle clé dans le développement d’une&nbsp;stratégie d’engagement communautaire ciblée. Il intègre également les&nbsp;pratiques de prescription sociale, afin de mieux répondre aux besoins globaux des aînés.Le titulaire du poste est responsable de la&nbsp;gestion du programme de bénévolat, en soutien à la mobilisation communautaire et à la mise en œuvre des programmes de CAH. Il veille à une&nbsp;coordination efficace des services connexes&nbsp;(alimentation, transport, bénévolat), tout en contribuant au&nbsp;renforcement des compétences&nbsp;et au&nbsp;transfert de capacités entre les services.Ce poste est appelé à évoluer en fonction des&nbsp;besoins organisationnels, dans une logique d’adaptation continue aux réalités du terrain et aux attentes des communautés desservies.🛠️ Responsabilités principales<ul><li>Concevoir et mettre en œuvre des activités adaptées aux besoins des usagers.</li><li>Développer une stratégie d’engagement communautaire.</li><li>Développer des partenariats avec des organismes francophones.</li><li>Actualiser et gérer le programme de bénévolat.</li><li>Promouvoir les activités du CVA par des moyens innovants.</li><li>Développer une programmation hybride et inclusive.</li><li>Déployer le modèle de prescription sociale.</li><li>Planifier et coordonner la programmation des services connexes.</li><li>Assurer le suivi et la qualité des processus administratifs.</li></ul>🎓 FormationDiplôme postsecondaire dans un domaine pertinent ou toute combinaison équivalente d’études et d’expérience.✅ Compétences et qualifications Essentielles<ul><li>Bilinguisme français/anglais.</li><li>Expérience en gestion de projets communautaires, connaissance du réseau francophone.</li><li>Maîtrise du cycle de gestion de projets.</li><li>Mobilisation communautaire et animation de groupes.</li><li>Communication inclusive et numérique.</li><li>Leadership collaboratif, esprit d’initiative.</li><li>Organisation, autonomie, gestion du temps.</li><li>Maîtrise des outils numériques (CRM, calendriers partagés).</li></ul>Atouts<ul><li>Expérience en gestion de bénévoles.</li><li>Animation d’ateliers ou d’activités socioculturelles.</li><li>Familiarité avec le modèle Links2Wellbeing.</li></ul>📬 Comment postulerUne description détaillée du poste est disponible sur demande. Les candidatures seront étudiées jusqu’à ce que le poste soit pourvu. Seules les personnes retenues pour une entrevue seront contactées.Envoyez votre CV et lettre de motivation en français. Objet :&nbsp;Candidature –&nbsp;Engagement communautaire et coordination de programmation interservicesCAH souscrit aux principes d’équité en matière d’emploi. Des mesures d’adaptation sont offertes à toutes les étapes du processus, conformément au Code des droits de la personne et à la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario.

Centres d'Accueil Heritage

Agent·e d’engagement communautaire et coordonnateur·trice de programmation interservices

Opportunity Overview – Education Coordinator Service ProviderThe Chartered Governance Institute of Canada (CGIC) is inviting proposals for the provision of Education Coordinator services in support of the successful delivery of CGIC’s academic programs.&nbsp;Accountable directly to the Director of Education (DoE), the Education Coordinator will serve as the first point of contact for inbound education-related inquiries, provide guidance and administrative support to learners and registrants, support program scheduling and administration, assist with education-related meetings and projects, support the organization’s Learning Management System (LMS), and collaborate with the DoE on continuous process improvements.In addition, this function will support the achievement of the organization’s enrollment growth goals, by engaging directly with prospective and current learners to provide accurate information, guide them through program options, and convert advising interactions into registrations and program participation. This includes promoting additional training and education opportunities, ensuring that every interaction strengthens both learner success and CGIC’s education growth.Note: CGIC seeks proposals from individuals, or organizations interested in delivering the scope of services as outlined below, via an independent contractor model.Scope of ServicesAcademic Programs (IQP, DEAP, Micro-credentials)<ul><li>Inbound Inquiries &amp; Sales Engagement: Act as the first point of contact for all inbound education-related inquiries. Provide accurate advice and information while also taking a proactive role in closing registrations and upselling education/training opportunities.</li><li>Scheduling &amp; Coordination: Support the DoE in finalizing scheduling of classes, examinations, and program sessions for the International Qualifying Program (IQP), Directors’ Education and Accreditation Program (DEAP), and micro-credentials.</li><li>Application &amp; Registration Management: Process candidate and registrant applications, manage examination and course registrations, and maintain accurate databases.</li><li>Participant Support: Provide guidance on academic planning, shepherd participants through program requirements, and ensure timely, professional responses to inquiries. Escalating t the DoE as required.</li><li>Program Delivery Administration: Coordinate program logistics, including speaker arrangements, class schedules, session materials, assessment processes, and certification issuance.</li><li>Academic Records: Maintain and administer accurate and confidential student/registrant records, transcripts, outcomes, and certificates.</li></ul>Cross-Divisional Engagement<ul><li>Collaborate with other CGIC divisions to align program delivery with organizational initiatives, and the support or functional level as required.</li><li>Assist the DoE with outreach and engagement activities to strengthen connections between education programs and CGIC’s broader membership and advocacy goals.</li></ul>Meeting Administration (ETCSC, ARP, SAC)<ul><li>Provide administrative support for education-related committees, including the Education, Training &amp; Candidate Success Committee (ETCSC), the Academic Review Panel (ARP), and the Subject Advisory Committee (SAC).</li><li>Responsibilities include scheduling meetings, assisting in the preparing and distributing agendas and materials, recording and circulating minutes, assisting in the tracking of action items, and supporting follow-up activities.</li></ul>Education Projects &amp; LMS Administration<ul><li>Provide administrative support to the DoE and project stakeholders in the execution of key education-related projects (e.g., curriculum updates, program enhancements, special initiatives).</li><li>Administer the organization’s Learning Management System (LMS), including uploading and maintaining course content, enrolling participants, monitoring usage, generating reports, and troubleshooting user issues.</li></ul>Process Improvement &amp; Service Efficiency<ul><li>Collaborate with the DoE to identify and implement process improvements across education programs and operations.</li><li>Recommend and apply efficiencies that improve service provision, administrative effectiveness, and participant experience.</li><li>Support the development of standardized workflows, documentation, and reporting systems to enhance program delivery.</li><li>Support and assist the DoE in the implementation of technical solutions to improve process workflows.</li></ul>General Administrative Support<ul><li>Prepare reports, spreadsheets, and summaries for the DoE as required.</li><li>Assist in implementing program updates, assessments, and evaluation processes.</li><li>Provide general administrative support for the effective operation of the CGIC education portfolio.</li></ul>Capabilities<ul><li>Education: Bachelor’s degree in a related field (education, administration, business, or similar) required.</li><li>Experience: Prior experience in academic advising, program administration, student services, or higher education strongly preferred. Experience in consulting/advisory based sales is an asset, especially within a training or educational context.</li><li>Sales &amp; Service Orientation: Strong ability to build relationships, provide program advice, and proactively convert inquiries into registrations and upsell education opportunities.</li><li>Communication: Excellent written and verbal communication skills for advising and influencing decision-making.</li><li>Organizational Skills: Strong ability to manage schedules, records, logistics, meetings, projects, and workflows with accuracy and attention to detail.</li><li>Technical Skills: Experience administering or working with an LMS, databases, and reporting systems.</li><li>Continuous Improvement: Ability to analyze processes, recommend efficiencies, and support implementation of improvements including technical process.</li></ul>Proposal Requirements Interested parties are invited to submit a proposal that includes:<ul><li>A&nbsp;cover letter or statement of interest outlining qualifications and approach to providing the services described in this RFP.</li><li>A&nbsp;resume or capability statement highlighting relevant experience, capabilities and capacity.</li><li>References from similar contracts or service engagements.</li><li>A&nbsp;proposed fee structure or rate schedule.</li></ul>Submission ProcessAll interested parties should submit their proposals by email, marked in the Subject line “CGIC Education Coordinator Proposal” to:The Director of EducationMr. Brock OliveEmail: <a href="mailto:brock@cgiofcanada.ca" target="_blank">brock@cgiofcanada.ca</a>TimelineKey Dates for RFP Submission and Selection Process<ul><li>RFP Release Date:&nbsp; August 22, 2025</li><li>RFP Submission Deadline:&nbsp;September 19, 2025</li><li>Board Selection of Successful Candidate:&nbsp;October 1, 2025</li></ul>About CGICCGIC is the Canadian Division of The Chartered Governance Institute, a global professional body dedicated to governance and company secretarial practice. CGIC champions the interests of governance professionals in Canada by promoting the highest standards of governance through comprehensive education, effective advocacy, and continuous professional development.

Chartered Governance Institute of Canada (CGIC)

Education Coordinator Service Provider

Request for Proposal (RFP) 


For Management Services Company 

Issued by: The Chartered Governance Institute of 
Canada 

Date Issued: August 22, 2025 

Proposal Due Date: September 19, 2025 


1. Introduction 
The purpose of this Request for Proposal (RFP) is to support The 
Chartered Governance Institute of Canada in identifying and selecting 
qualified organizations with the proven capacity and experience to deliver 
the services outlined herein efficiently and cost-effectively. Please note 
that the service requirements described in this RFP are subject to 
refinement or adjustment during the evaluation and negotiation process. 

2. About The Chartered Governance Institute of Canada (“CGIC”) 
CGIC is the Canadian Division of the Chartered Governance Institute, a 
global professional body dedicated to governance and company secretarial 
practice. CGIC represent the interests of governance professionals in 
Canada and works to promote excellence in governance through 
education, advocacy, and professional development. 

The organization serves a community of over 1,100 members across 
Canada, the United States, and the Caribbean. The organization is governed 
by a volunteer Board of Directors and strengthened by the commitment of 
approximately 30 dedicated volunteers who support its programs and 
operations. 

The Chartered Governance Institute (CGI) is a global network dedicated to 
delivering certification programs for governance professionals. The 
Canadian division, CGI of Canada, offers two recognized certification 
programs designed to equip individuals for key roles such as company 
secretary, governance advisor, risk manager, compliance manager, and 
board director. 

3. Scope of Services 
The Chartered Governance Institute of Canada (CGIC) is seeking a qualified 
management company to deliver a comprehensive suite of services, 
including association management, certification program administration, 
and marketing and communications support. The successful firm will be 
engaged under a three-year contract 


3.1 Organizational Presence 

 • Provide CGIC with organizational presence, including telephone, 
email, and mailing address 

 • Manage day-to-day administration, including correspondence, 
telephone calls, and emails 

3.2 Executive Services (Work in Conjunction with the Executive 
Director) 

 • Support the secretarial needs of the Executive Director 
 

3.3 Financial Management 

 • Handle day-to-day cash flow management, including reviewing and 
managing payables and receivables 

 • Manage bank accounts and the credit card merchant account and 
monitor cash balances 

 • Record and code deposits and payments, and reconcile accounts 
 • Prepare monthly financial statements and the annual budget 

according to the required 
timelines 

 • Prepare monthly Branch Fee reports according to the required 
timelines 

 • Communicate with the Auditor to support the preparation of annual 
audited statements 

 • Assist with compliance with Federal tax regulations, including 
completion and filing of all tax returns and forms 

 • Manage insurance policies 
 • Management of payroll for CGIC staff – payment of staff, managing 

payroll remittances, etc. 
 • Maintenance of CGIC staff hours, plus maintaining records 


3.4 Membership Management 
 • Manage all membership processes, including handling inquiries 

from members, ensuring membership information is up to date and 
accurate, reviewing applications, and preparing membership and 
program certificates 

 • Prepare monthly membership reports according to the required 
timelines 

 • Prepare monthly Branch membership reports 
 • Maintain a public-facing website with job postings and information 

about upcoming events 
 • Disseminate information about upcoming professional development 

and networking events 
 • Manage logistics for online CPD webinars and host online member 

events 
 • Identify and encourage Graduates to apply for Associateship and 

Associates to apply for Fellowship within the Institute 
 • Coordinate the Special Entry process 
 • Manage the annual awards program 
 • Conduct surveys of current membership, prospective members, and 

student members as required. 
 

3.5 Program Management – (Working in conjunction with the 
Director of Education) 

 • Provide administration support for the International Qualifying 
Program 
ï§ Process the financial and membership components of candidate 

applications. The Director of Education will be responsible for 
reviewing candidate applications, shepherding candidates 
through the program and informing candidates of the outcome 

ï§ Produce/distribute certificates of completion 
 

 • Provide administrative support for the DEAP program 
ï Process the financial and membership components of participant 

applications. The Director of Education will be responsible for 


shepherding participants through the DEAP program and 
determining participant outcomes 

ï Coordinate program and manage logistics for sessions held in 
Canada. The Director of Education will be responsible for logistics 
for all sessions held in the Caribbean 

ï Produce/distribute certificates of completion 

These program administrative services include providing logistical 
administrative support to a third-party Director of Education to implement 
an International Qualifying Program (IQP) – two exam sessions annually – 
and a Director’s Education and Accreditation Program (DEAP) –
approximately ten training sessions held in Canada or the Caribbean in any 
given year. 

4. Proposal Requirements 
Interested parties should submit their proposal to include the following 
information: 

Executive summary, company profile, team bios, service approach, pricing, 
references, and sample deliverables. 

5. Proposal Evaluation Criteria 
Please refer to the attached scorecard for details 

6. Timeline 

Key Dates for RFP Submission and Selection Process 

 • RFP Release Date: August 22, 2025 
 • RFP Submission Deadline: September 19, 2025 
 • Board Selection of Successful Candidate: October 1, 2025 


7. Submission Details 
All interested parties should submit their RFP proposal by email, marked 
in the Subject line “CGIC Management Services Application” to: 

 
The Chair of the Executive Committee, Mr. Kim Chua 
Email: <a href="mailto:kschua60@gmail.com" target="_blank">kschua60@gmail.com</a> 

All proposals must include the following information: 

Contact name, title, email, and submission format. 

8. General Terms and Conditions 

CGIC reserves the right to reject any or all proposals, to waive any 
informalities or irregularities in the proposal process, and to accept the 
proposal deemed most advantageous to the organization. Submission of a 
proposal does not guarantee any contractual obligation on the part of 
CGIC. 

All costs incurred in the preparation and submission of a proposal, 
including any travel or presentation expenses, shall be borne solely by the 
respondent and will not be reimbursed by CGIC under any circumstances. 

The successful respondent will be expected to enter into a formal contract 
with CGIC. The contract will outline the scope of services, timelines, 
performance expectations, reporting requirements, and applicable terms 
and conditions. CGIC reserves the right to negotiate the final terms of the 
agreement to ensure alignment with organizational priorities and 
compliance with applicable policies. 


Proposal Evaluation Scorecard 
Evaluation Criteria Weight (%) 

Relevant experience 25 

Approach and methodology 20 

Cost and value 20 

Qualifications of team 15 

References and reputation 10 

Responsiveness to RFP 10 


<ul>	<li>1. Introduction</li>
	<li>2. About The Chartered Governance Institute of Canada (“CGIC”)</li>
	<li>3. Scope of Services</li>
	<li>4. Proposal Requirements</li>
	<li>5. Proposal Evaluation Criteria</li>
	<li>6. Timeline</li>
	<li>7. Submission Details</li>
	<li>8. General Terms and Conditions</li>
	<li>Proposal Evaluation Scorecard</li>
</ul>

RFP Management Services

About LandSeed: LandSeed is a non-profit committed to reimagining entry-level housing for future generations. Our goal is to create inclusive communities where homeownership is accessible for all, and&nbsp;everyone has the opportunity to build a stable, fulfilling future. At LandSeed, we create solutions for the Canadian housing crisis by collaborating with communities and industry partners to identify barriers and create real pathways to homeownership. How Will This Opportunity Benefit YouThis opportunity will benefit the volunteer by offering experience in building AI-powered solutions within a mission-driven, agile organization. As an AI Specialist, you’ll gain hands-on experience designing and deploying intelligent agents and automated workflows that directly impact nonprofit operations and housing innovation. You’ll sharpen your skills in prompt engineering, backend development, and automation tools, while contributing to meaningful, real-world use cases. This role is ideal for someone looking to expand their portfolio of applied AI projects while working alongside a multidisciplinary team focused on social impact and innovation. How Will LandSeed Benefit from Your ContributionLandSeed will benefit significantly from your contributions through the technical expertise, problem-solving mindset, and innovation you bring to advancing our mission. Your work will help us identify and address operational inefficiencies, develop intelligent automation, and improve internal systems using cutting-edge AI tools. By building streamlined workflows, custom integrations, and data-driven solutions, you will directly enhance our capacity to deliver programs, engage communities, and scale our impact. Your contributions will support a more efficient, adaptive, and forward-thinking organization at the forefront of housing innovation.Description of the RoleThe AI Specialist will be responsible for designing and implementing AI-powered tools, workflows, and automations to optimize LandSeed’s internal operations and data systems. The role combines technical skill with systems thinking to identify opportunities for efficiency, build AI agents, and support integration across platforms. You’ll work closely with cross-functional teams to co-design solutions that support strategic, programmatic, and operational goals.Duties and Responsibilities<ul>	<li>Design and deploy AI workflows and automations using tools like OpenAI, LangChain, or similar frameworks.</li>	<li>Apply prompt engineering techniques to develop intelligent agents and natural language-based solutions.</li>	<li>Identify inefficiencies in current operations and propose AI-powered process improvements.</li>	<li>Implement low-code/no-code automations using tools like Zapier, Make (Integromat), or n8n.</li>	<li>Build or maintain custom backend integrations using Python, Node.js, Firebase, or similar technologies.</li>	<li>Map internal data and communication flows to inform automation and AI design.</li>	<li>Support the development of internal dashboards, bots, or task automation tools.</li>	<li>Collaborate with operations, data, and leadership teams to define technical requirements and outcomes.</li>	<li>Ensure security, privacy, and ethical AI use standards are maintained across implementations.</li>	<li>Document systems and handover materials to ensure long-term usability and scalability. 	&nbsp;</li></ul>Required Experience/Skills<ul>	<li>Strong understanding of prompt engineering, natural language processing, and AI agent design.</li>	<li>Experience with AI frameworks or platforms (e.g., OpenAI, LangChain, AutoGPT, GPT-4 API).</li>	<li>Familiarity with low-code/no-code automation platforms like Zapier, Make, or n8n.</li>	<li>Ability to identify process gaps and design AI-based solutions for workflow optimization.</li>	<li>Backend development skills in Python, Node.js, or Firebase for custom integration.</li>	<li>Comfortable navigating APIs, data schemas, and cloud-based tools.</li>	<li>Strong documentation, communication, and collaboration skills.</li>	<li>Ability to work independently in a remote, mission-driven environment.</li>	<li>Bonus: Experience working with nonprofits or in social innovation settings.</li></ul>

Landseed

AI Specialist

Job Description 
 
Position: Grant Writer 
 
Location: Hybrid 
 
Remote/In-Office: Hybrid 
 
About LandSeed: 
 
LandSeed is a non-profit committed to reimagining entry-level housing for future generations. Our goal is to 
create inclusive communities where homeownership is accessible for all, and everyone has the opportunity to 
build a stable, fulfilling future. At LandSeed, we create solutions for the Canadian housing crisis by 
collaborating with communities and industry partners to identify barriers and create real pathways to 
homeownership. 

How Will This Opportunity Benefit You 

This opportunity will benefit the volunteer by offering experience in building AI-powered solutions within a 
mission-driven, agile organization. As an AI Specialist, you’ll gain hands-on experience designing and 
deploying intelligent agents and automated workflows that directly impact nonprofit operations and housing 
innovation. You’ll sharpen your skills in prompt engineering, backend development, and automation tools, 
while contributing to meaningful, real-world use cases. This role is ideal for someone looking to expand their 
portfolio of applied AI projects while working alongside a multidisciplinary team focused on social impact and 
innovation. 

How Will LandSeed Benefit from Your Contribution 

Your contributions will directly support LandSeed’s ability to secure the funding necessary to develop and 
sustain our housing programs and community initiatives. By applying your expertise in grant writing and 
proposal development, you will help increase our organizational capacity, strengthen partnerships, and open 
doors to new funding opportunities. Your work will be instrumental in ensuring our mission is carried forward 
effectively and sustainably. 

Description of the Role 

The Grant Writer will be responsible for identifying, researching, and applying for funding opportunities from 
government bodies, foundations, and other grant-making organizations. This role involves developing 
persuasive proposals and business cases that align with LandSeed’s mission and program goals. The ideal 
candidate will have strong writing skills, attention to detail, and experience in creating successful funding 
proposals, ideally within the North American context. 

Department/Team: Development &amp; Fundraising 

Duties and Responsibilities 

â Research and identify grant opportunities that align with LandSeed’s mission and programs. 
 

â Write and submit high-quality proposals, business cases, and funding applications. 
 


â Collaborate with program staff to gather relevant information, data, and stories for proposals. 
 

â Maintain a calendar of grant deadlines, reporting schedules, and submission requirements. 
 

â Ensure all proposals meet funder requirements and are submitted on time. 
 

â Track application outcomes and maintain records for future reference. 
 

â Support the development of donor communications and funding reports as needed. 

Required Experience/Skills 

â Strong written communication skills with the ability to craft clear, compelling narratives. 
 

â Proven research skills and attention to detail. 
 

â Ability to work independently and manage multiple deadlines. 
 

â Proficiency in Google Workspace (Docs, Sheets, Drive). 
 

Great to Have, Not Required: 

â Experience writing business or grant proposals in North America (highly valued). 
 

â Familiarity with the nonprofit sector and housing or community development programs. 
 

â Knowledge of funding databases and grant research tools. 
 

â Prior success in securing funding from foundations or government agencies. 

Desired Years of Experience: 1–3 years in grant writing, business proposal writing, or related fields. 


<ul>	<li>ââJob Description </li>
	<li>LandSeed is a non-profit committed to reimagining entry-level housing for future generations. Our goal is to create inclusive communities where homeownership is accessible for all, and&nbsp;everyone has the opportunity to build a stable, fulfilling future. At LandSeed, we create solutions for the Canadian housing crisis by collaborating with communities and industry partners to identify barriers and create real pathways to homeownership. </li>
<ul>	<li>How Will This Opportunity Benefit You </li>
	<li>How Will LandSeed Benefit from Your Contribution </li>
	<li>Description of the Role </li>
	<li>Duties and Responsibilities </li>
	<li>Required Experience/Skills </li>
</ul>
</ul>

Grant Writer

8by8 is looking for a volunteer Outreach/Partnerships lead to head up our existing outreach team in finding and maintaining restaurant and business partnerships to support our 8by8 web app. We are a volunteer-run nonprofit working to #StopAsianHate at the ballot box, by increasing historically low voter registration and political participation in our Asian communities. Our "8by8 challenge" app will use social engagement and viral marketing to spread the message of voter registration; challengers will invite 8 of their friends to register to vote in 8 days, providing a fun and engaging way to register new voters. A large component of this app is restaurant rewards; "challengers" will earn free food at local AAPI-owned restaurants when 8 of their invitees complete the challengeThe Outreach/Partnerships Lead will be responsible for leading a team of outreach volunteers and coordinating with Marketing and other team leads to secure restaurant partnerships, sponsorships, and endorsements for the app. The role will focus on big-picture strategy and task delegation, with the execution being carried out by our volunteer team.You will:<ul>	<li>Organize our existing outreach team to identify and approach restaurants that may be interested in working with us on the app</li>	<li>Seek out sponsor relationships to fund development costs for the app</li>	<li>Build relationships with other 501c3 organizations to promote and drive traffic to the app</li>	<li>Maintain existing relationships with restaurants, sponsors, and partner organizations</li>	<li>Secure high-profile endorsements and other forms of support for the app</li></ul>You are:<ul>	<li>Able to delegate tasks effectively and mobilize a focused volunteer team</li>	<li>Willing to work in a cross-functional team and mentor other, more junior members</li>	<li>Prepared to manage key partner relationships</li>	<li>Enthusiastic about the work and excited to take on a leadership role</li></ul>

8by8 Inc.

Outreach/Partnerships Lead

1 | P a g e

Operations Manager 
Job Posting

THE OPPORTUNITY: 

Are you ready to make a difference in the lives of women and children who have experienced 
violence and abuse? Leeds &amp; Grenville Interval House (LGIH) is seeking a trusted, results-driven 
Operations Manager to join our team. Reporting to the Executive Director, you’ll play a key 
leadership role in shaping and delivering our vital services while fostering collaboration within 
our community and beyond. 

If you’re passionate about driving positive change, building relationships, and leading operational 
excellence, this is the opportunity for you! 

WHO WE ARE: 

Leeds Grenville Interval House is a non-profit, charitable organization established in 1983 to 
provide accommodation, supportive counseling and a 24-hour crisis and support line for 
women in distress. The organization is funded by the Ontario Government, Ministry of 
Children, Community and Social Services, and some grant programs that support women and 
children within the United Counties of Leeds Grenville. 

We offer accommodation, supportive counseling and a crisis and support line for women in 
distress and offer support in the following areas: 

 • a 24-hour Crisis and Support Line
 • short-term residential shelter for women and their children
 • transitional and outreach services for women
 • children’s witness program
 • group programs

Leeds and Grenville Interval House is committed to supporting women, children and youth 
experiencing violence and working collaboratively with the community to eliminate all forms of 
violence and oppression. All our services are confidential and offered free of charge. 

WHAT YOU WILL DO: 

As the Operations Manager, these are the five key areas of the role to support our mandate: 
Leadership and Staff Management 

 • Supervising and evaluating the staff of all LGIH programs.


2 | P a g e

 • Training staff.
 • Managing recruitment, training, evaluation, and scheduling of volunteers.
 • Facilitating conflict resolution among staff and clients.
 • Ensuring proper input of client records and maintaining statistics.
 • Regular collaborative meetings with Team Leads.
 • Active participation in staff meetings.
 • Assisting in an on-call rotation.
 • Acting as Executive Director in her absence.

Operations and Program Coordination 
 • Managing referrals.
 • Staff scheduling.
 • Providing back-up to Crisis Intervention Workers when the shelter is busy.
 • Managing in-shelter operations, including assigning case managers, establishing client

requirements and programming, and overseeing the implementation of changes.
 • Managing projects involving LGIH facilities and property.
 • Ensuring that client supplies are purchased economically while maintaining quality.

Compliance, Systems, and Data Management 
 • Overseeing and troubleshooting the database W.I.S.H.
 • Ensuring compliance with legislation for accessibility and safety.
 • Keeping informed of developments and changes in issues that impact our clients.

Community Engagement and Partnerships 
 • Communicating and collaborating with key community partners, such as housing

organizations, landlords, and mental health and addictions organizations.
 • Assisting staff in navigating complex systems with clients.
 • Sitting on internal and community committees.
 • Provide oversight of public education efforts and facilitate them when required.

Strategic Development and Organizational Growth 
 • Assisting LGIH in program growth, which will lead to expanded duties.
 • Other duties as required.

WHAT YOU NEED: 

 • Post-secondary education or equivalent work experience in women’s issues.
 • Minimum three (3) years of management experience in social services.
 • Knowledge and understanding of women’s issues in a feminist framework, particularly

violence against women and children, including living with disabilities, diverse cultures,
harm reduction practices, addictions and barriers to safety with a trauma-informed
approach to all services

 • Understanding of the civil and criminal legal system and how it impacts women and
children’s lives

 • Current CPR and First Aid certification
 • Satisfactory Vulnerable Checks (PVSC) with future checks every three years


3 | P a g e

You will need to be fully proficient with computer software, specifically Microsoft 
Outlook/Excel/Word/PowerPoint/virtual communications tools such as Zoom/MS Teams, 
and social media 

WHAT YOU BRING: 

 • Strong decision-making, assessment, and conflict-resolution skills.
 • Exceptional communication and leadership abilities.
 • Capacity to thrive in a collaborative team and crisis-oriented environment.
 • A second language, especially French is an asset, along with a deep understanding of

voluntary sector issues.

TO APPLY: 
This role offers a unique opportunity to make a tangible impact in your community, working 
alongside passionate professionals dedicated to empowering women and children. 

Please take the time to tell us about yourself in a cover letter. We want to hear your story, 
including your background, your accomplishments, and why this role is a good fit for you. 

Please submit your cover letter and résumé to Melissa Leveck at <a href="mailto:hr@lgih.ca" target="_blank">hr@lgih.ca</a>. This posting will 
remain active on our website until our search process is complete. Please contact us through 
e-mail if you have any questions before applying or would like to obtain a copy of our full job 
description. 

Leeds and Grenville Interval House is committed to providing an inclusive, barrier-free 
recruitment and selection process and developing a team that reflects the diversity of the 
communities we serve. We therefore encourage applications from women from employment 
equity groups, including but not limited to persons with disabilities and Black, Indigenous and/
or persons of colour. 

We encourage you to contact us in confidence at <a href="mailto:hr@lgih.ca" target="_blank">hr@lgih.ca</a> and provide notice in advance if 
you require accommodation at any stage of the recruitment process. All requests for 
accommodation(s) will be considered in a fair and objective manner that will ensure applicants 
are treated with respect and dignity. 

<a href="mailto:hr@lgih.ca" target="_blank">mailto:hr@lgih.ca</a>
<a href="mailto:Sue.Kavanagh@cleahrstrat.ca?subject=Follow%20-%20up%20on%20Operations%20Manager%20role%20at%20Leeds%20Grenville%20Interval%20House" target="_blank">mailto:Sue.Kavanagh@cleahrstrat.ca?subject=Follow%20-%20up%20on%20Operations%20Manager%20role%20at%20Leeds%20Grenville%20Interval%20House</a>
<a href="mailto:hr@lgih.ca" target="_blank">mailto:hr@lgih.ca</a>

Leeds and Grenville Interval House

Operations Manager

Executive Director 
Position Profile 


POSITION OVERVIEW 
 
Organization: Hospice Vaughan 
 
Title: Executive Director 
 
Reports to: Board of Directors 
 
Team: Direct reports: Manager of Residence, Associate Director of Philanthropy, 

Community Services, Manager, Volunteers, Office Manager 
 
Key Internal Relationships: 

Board of Directors &amp; Committees 
Staff 
Other Volunteers 

 
Key External Relationships: 
 Hospice/Palliative Care and Other Community Partners 

Donors 
Funders 

 
Location: 9383 Islington Avenue in Vaughan, Ontario. On-site, five days a week. 
 
Compensation: $140,000 to $160,000 plus a comprehensive benefits package. 
 
IS THIS YOU? 
 
You are a strategic, values-driven leader who has experience working in healthcare or health-related 
organizations and you have a deep commitment to compassionate care, organizational excellence, 
and community impact. 
 
Working for Hospice Vaughan aligns with your strong belief that everyone deserves access to 
support and a dignified journey through the final stages of life. You would be thrilled to be a part of 
the exceptional palliative care and support services they provide to the dynamic Vaughan community 
and excited to guide Hospice Vaughan through its next phase of strategic growth, operational 
refinement, and sector leadership as they become a centre of excellence for hospice care. 
 
As a highly strategic and compassionate senior operations leader you can leverage your high EQ and 
exceptional communication skills to successfully navigate challenges and build alignment while 
fostering positive relationships among diverse groups. Diplomatic and thoughtful, you are a natural 
community builder who can skillfully ensure strategic relationships and networks of support with 
government, community partners, funders, donors and others in the community. 
 
You possess a high degree of professional refinement and leadership maturity. Senior volunteers 
gravitate towards you because you manage them efficiently, effectively and with respect and care. 
You understand good Board Governance because you’ve reported to a Board of Directors, worked on 
a senior leadership team with regular Board interactions or have sat on a board yourself. 

<a href="http://www.hospicevaughan.com/" target="_blank">http://www.hospicevaughan.com/</a>

You’ve led teams and can provide exceptional strategic and operational leadership while also 
supporting your senior leadership team that includes diverse roles related to operations, 
administration, fundraising, marketing and medical/allied health professionals. You are involved in 
your teams’ professional development and are a source of support, dedicated to their growth. They 
trust you because you deliver, you are present, and you are committed to excellence. 
 
Ultimately, you are a leader who thrives in complexity, leads with empathy, and is ready to shape the 
future of hospice care in Vaughan. If this sounds like you — read on. 
 
ABOUT HOSPICE VAUGHAN 

 
Since 1995, the compassionate caring staff and volunteers of Hospice 
Vaughan have supported individuals and their families, as they journey 
through life-limiting illness. Serving with love and dignity, their 
commitment is to care for individuals to live fully and ensure a better 
ending. 
 
Our interdisciplinary team of professionals includes Social Workers, 
Psychotherapists, Registered Nurses, Registered Practical Nurses, 
Personal Support Workers, Physicians and volunteers who provide 
programs and services to the individuals they care for in their 
community and within their residence. Additionally, they care for the 
family members, caregivers, and friends during a loved one’s illness, 
and afterwards with grief and bereavement support. 

 
The Hospice Palliative Care Hub includes a 12-bed hospice residence, which provides a final 
peaceful home-like space for individuals and their families who require end of life care and 
support. In addition, they offer a range or programs in their community. 
 
Over the past 26 years their generous donors and supporters have assisted the community hospice 
in offering hospice palliative care services throughout Vaughan – all at no charge. 
 
Together they are here to serve. Hospice Vaughan –Mario &amp; Nick Cortellucci Hospice Palliative Care 
Center of Excellence is proud and honoured to be part of the Vaughan and surrounding region’s 
legacy. For more information: <a href="http://www.hospicevaughan.com" target="_blank">www.hospicevaughan.com</a> 
 

MISSION 
To provide the Vaughan community with care and support in dealing with the challenges of life-

limiting illness while advancing education, research and public awareness 
 

VISION 
Leadership in exceptional hospice palliative care 

 
VALUES 

Compassion | Respect | Dignity | Inclusivity | Transparency 

<a href="http://www.hospicevaughan.com/" target="_blank">http://www.hospicevaughan.com/</a>

 
KEY DUTIES AND RESPONSIBILITIES 

Planning, Leadership &amp; Operations 

 • Ensure programs, services and the overall organizational culture continuously reflects a 
commitment to Hospice Vaughan’s mission, vision and values. 

 • Work in partnership with the Board of Directors to develop and execute multi-year strategic plans. 
 • Lead the development, implementation and monitoring of the annual operations plan, 

establishing goals and KPIs that reflect strategic objectives. 
 • Build organization infrastructure (policies, procedures, systems etc.) that support efficiency and 

overall success while also preparing Hospice Vaughan for future growth. 
 • Manage, coach and motivate the senior leadership team to meet individual and organizational 

goals and objectives while also working together to create a culture of collaboration, 
accountability, cross-functional alignment, and service excellence. 

 • Work with the senior leadership team and Human Resources staff to provide ongoing staff 
oversight, development and performance management and assess organizational structure and 
resources. 

 • Work in partnership with staff to provide oversight and support for programs and the facility. 
 • Effectively negotiate and manage contracts and ensure statutory compliance within a unionized 

environment. 
 • Build knowledge and monitor trends and issues in health policy and hospice/palliative care to 

support program impact, care and service excellence and growth. 
 • Oversee the implementation of and compliance with labour standards, Health and Safety 

regulations and other practices and processes required to maintain a safe work environment. 
 • Ensure oversight and compliance with all regulatory standards and reporting requirements and 

collaborate with staff team to ensure ongoing assessment and improvement of mission-based 
services to support current and future accreditation. 

 • Provide regular reports to the Board regarding internal and external risks, outlining mitigation 
strategies as required. 
 


Governance 

 • Use deep understanding of governance best practices to ensure a high level of Board 
accountability while ensuring the appropriate separation between governance and 
operations. 

 • Attend Board meetings and prepare and deliver reports and other materials in a timely 
manner to support Board oversight. 

 • Support the implementation of Board policies and procedures. 
 • Support Board recruitment and retention. 

 
Financial Management and Fundraising 

 • Work with the senior leadership team to create and present the annual operating budget of $4M+ 
for Board approval. 

 • Oversee the financial performance of the organization, ensuring proper controls, reporting and 
compliance with all regulatory and legal obligations. 

 • Partner with Board and fundraising staff to ensure appropriate engagement of the Executive 
Director role and senior volunteers within major donor activities. 

 • Provide oversight of the fundraising strategy, plan and activities. 

Funder &amp; Community Relations 

 • Build and ensure strong relations with government partners and local MPs in support of an 
ongoing funding relationship. 

 • Develop relationships within palliative care and the broader healthcare system to support an 
ongoing high standard of operations. 

 • Work with the Communications team to manage brand development, marketing and public 
relations initiatives. 

 • Serve as the primary spokesperson and community ambassador, presenting and promoting the 
Hospice in a manner that builds engagement and support with funders, with donors, the media 
and the greater Vaughan community. 

QUALIFICATIONS &amp; COMPETENCIES 

 • A passion for the mission, vision and values of Hospice Vaughan. Knowledge of end-of-life issues 
is preferred. 

 • Experience working within the healthcare system in Ontario is required. Experience in the 
hospice/palliative care sector is a definite asset. 

 • Progressive senior leadership experience in non-profit organizations. 
 • Direct experience working with a Board of Directors. 
 • History creating and monitoring strategic and annual plans. 
 • Demonstrated experience with the financial oversight, controls and budget development and 

management for a charity or non-profit organization. 
 • Proven experience building, leading, coaching, and retaining high performing teams. Experience 

managing teams within a unionized environment is a definite asset. 


 • Exceptional interpersonal skills, with a proven ability to effectively listen, collaborate and engage 
staff, volunteers and other partners to achieve organization objectives. 

 • Knowledge/exposure to building revenue and supporting fundraising activities, with a proven 
ability to function as a strategic partner to fundraising staff. 

 • Experience with government funding relationships, including building relationships and support 
with local and provincial government. 

 • Proven ability to build unity amongst diverse audiences, including clients/patients, staff, 
volunteers, donors and community partners. 

 • Familiarity with federal and provincial legislation, regulations and standards related to the 
management of non-profit healthcare related organizations. 

 • Experience with program and service evaluation including quality assurance. 
 • History ensuring health and safety standards and managing and mitigating risk in a direct service 

facility. 
 • High level of integrity, confidentially, and accountability. 
 • Flexible with the ability to tolerate ambiguity while also persistent and rigorous with decision 

making. 
 • Highly diplomatic with solid negotiation, conflict resolution, and problem-solving skills. 
 • Exceptional verbal, written and presentation skills with the ability to engage various audiences. 
 • Proven commitment to equity, diversity and inclusion. 
 • Degree in a related field (e.g., public administration, human services, business, healthcare, 

management or one of the regulated colleges) is an asset or a relevant combination of education 
and experience. 

 • Availability to work on-site and be available for a rotating on-call schedule during evenings and 
weekends, as required. 

ORGANIZATION CHART 


APPLICATION INSTRUCTIONS 

At Hospice Vaughan they are committed to fostering a recruitment process that reflects the rich 
diversity of the community they serve. 

They welcome and encourage applications from individuals of all backgrounds and recognize that 
diverse perspectives strengthen their ability to provide compassionate, culturally responsive care 
to patients and families. 

Hospice Vaughan has retained Preston Human Capital Group to conduct the Executive Search for 
the Executive Director. If you would like to apply for this senior leadership role, please include a cover 
letter and CV to with the subject line: Executive Director, Hospice Vaughan to <a href="mailto:lindsay@phcap.ca" target="_blank">lindsay@phcap.ca</a> 
 
If you require accommodations during the search process, please inform the search consultant. 
 
Please note, the posting closes on September 30, 2025, at 5pm ET. We thank all applicants for their 
interest but only candidates selected for an interview will be contacted regarding next steps. 
No phone calls please. 

<a href="mailto:lindsay@phcap.ca" target="_blank">mailto:lindsay@phcap.ca</a>

1,360 Jobs