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Job Title: Youth Coordinator&nbsp;Location: Remote, anywhere in Canada&nbsp;Type: Part-time, contract&nbsp;About Us: Moms Stop the Harm (MSTH) is a network of Canadian families impacted by substance-use-related harm and death. We advocate for the change of failed drug policies, provide peer support to grieving families, and assist those with loved ones who use or have used substances.&nbsp;Job Summary:&nbsp;Reporting to the MSTH Program Co-ordinator, the Youth Coordinator will play a key role in engaging and supporting youth across Canada who have been impacted by substance use within their families and communities. This position is responsible for recruiting, coordinating, and facilitating youth Healing Hearts and Holding Hope groups across Canada, as well as establishing a national youth steering committee and providing ongoing support to youth participants and volunteers. The ideal candidate will have an understanding of substance use and its effects on families—especially youth—and be comfortable discussing topics related to substance use, trauma, bereavement, stigma, grief, and loss.&nbsp;Key Responsibilities&nbsp;<ul><li>Recruit, onboard, and provide consistent support to youth participating in a national Youth Steering Committee. </li><li>Implement <a href="https://www.holdinghopecanada.org/" target="_blank">Holding Hope&nbsp;</a>and<a href="https://www.healingheartscanada.org/" target="_blank">&nbsp;Healing Hearts&nbsp;</a>groups to provide support for youth. </li><li>Facilitate ongoing meetings and communication with the Youth Steering Committee to ensure meaningful engagement and collaboration. </li><li>Utilize input from youth, youth groups, and relevant organizations to guide program direction, development, and improvement. </li><li>Support youth with empathy, professionalism, and a calm approach to navigating sensitive issues, including stigma, substance use, death, trauma, grief, and loss. </li><li>Identify and assess the ongoing needs of youth participants, leveraging existing resources or developing new ones as necessary. </li><li>Maintain strict adherence to all confidentiality and privacy policies outlined under Moms Stop the Harm guidelines. </li><li>Assist in collecting data related to program activities to support program evaluation and reporting.&nbsp;</li></ul>Qualifications and Skills&nbsp;<ul><li>Experience working with youth in a leadership, support, or coordination role. </li><li>Previous experience working with youth in crisis intervention, counselling, social work, or a related field. </li><li>BA in Social Work or relevant field preferred; equivalent experience may be considered. </li><li>Knowledge of substance use and its impacts on families and communities. </li><li>Demonstrated comfort and sensitivity in discussing difficult topics, including trauma and grief. </li><li>Excellent communication, interpersonal, and group facilitation skills. </li><li>Ability to work collaboratively with youth and community partners. </li><li>Strong organizational and documentation skills. </li><li>Demonstrated experience in developing education-oriented materials. </li><li>Awareness and understanding of substance use, harm reduction, and the ability to work using a harm reduction approach. </li><li>Skilled in discussing issues of substance use, trauma and bereavement. </li><li>Strong problem-solving abilities and resourcefulness. </li><li>Proficiency using Google Workspace tools.&nbsp;</li></ul>Contract Length:&nbsp;<ul><li>1-year fixed-term contract, with the possibility of extension dependent on funding&nbsp;</li></ul>Working Hours:&nbsp;<ul><li>This is a contract role for 25 hours per week. Ability to work varied hours across all Canadian time zones, as well as evenings and weekends. </li><li>MSTH is a fully remote, national organization, and the youth coordinator may be required to work within specified dayparts that require related support across all time zones.&nbsp;</li></ul>Benefits:&nbsp;<ul><li>No commuting. No gas or parking to pay for. Casual dress. </li><li>Career Progression. We’re looking to build, and for the right person, you can help lead MSTH’s growth. </li><li>Be part of a respected national organization supporting families and challenging laws and policies that continue to drive the unregulated drug poisoning emergency in Canada. </li><li>Friendly and supportive work environment with super nice people.&nbsp;</li></ul>Compensation:&nbsp;<ul><li>Between $28.00 – $32.00/hr based upon applicant experience.&nbsp;</li></ul>Application Process:&nbsp;Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and interest in the role to Program Coordinator, Antoinette Gravel-Ouellette, at&nbsp;<a href="mailto:Antoinette.STCA@MomsStopTheHarm.com" target="_blank">Antoinette.STCA@MomsStopTheHarm.com</a> no later than January 7th, at 5:00pm (PST). We thank all applicants for their interest in MSTH; however, only those selected for an interview will be contacted. MSTH also reserves the right to suspend its candidate search before January 7th should an ideal applicant present themselves before the posting deadline.&nbsp;Selection Process:&nbsp;Applications will be reviewed after the deadline listed above. Selected candidates will be invited to participate in a virtual interview with MSTH. Professional reference checks will be completed prior to final selection.&nbsp;Commitment to Equity in the Hiring Process:&nbsp;MSTH is committed to equity in its hiring process and encourages applications from individuals from equity-deserving communities and with lived experience. Accommodations are available throughout the recruitment process upon request.&nbsp;

Moms Stop The Harm

Youth Coordinator

Job TitleRemote Part Time Overnight &nbsp;Permanent, Bilingual Texting SupervisorShift IDTND-1214-PTB83LocationCanada - Outside QC/ONStart DateShift DescriptionRotational schedule: 17 average weekly paid hoursDepartment:TextingReports To:Manager, Texting SupervisionSalary:31.91 $ / hourOvernight Premium :$2.00/hourOvernight Annual Bonus:&nbsp;$200 for each year on an overnight shift scheduleBilingualism Premium:$1.50/hourLast Reviewed:March 2023Job Posting Close Date:January 6 2026Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers&nbsp;from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp;Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.&nbsp; &nbsp;&nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:&nbsp;<a href="https://kidshelpphone.ca/unlockhope/campaign-cabinet/" target="_blank">The&nbsp;Feel Out Loud Campaign Cabinet</a>&nbsp;– a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;<a href="https://www.youtube.com/watch?v=wJEbpLfv5zs" target="_blank">What I Wouldn’t Do (North Star Calling)</a>,&nbsp;a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective&nbsp;Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to&nbsp;<ul><li>Supervise volunteer crisis responders through an online platform;</li><li>Ensure that people who use our service receive timely, high-quality support</li><li>Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;</li><li>Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;</li><li>Liaise with emergency and child protection services as required;</li><li>Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;</li><li>Work as a team with other supervisors, maintaining ongoing communication and collaboration;</li><li>Other duties as assigned&nbsp;</li></ul>Profile:&nbsp;<ul><li>Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields); </li><li>Master degree in these fields or related field is considered an asset;</li><li>A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;</li><li>Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.</li><li>Knowledge of laws and services that affect the lives of Canadian children and youth;</li><li>Good clinical judgment and understanding of confidentiality role and limitations;</li><li>Ability to prioritize, make decisions in a crisis, communicate and work as a team;</li><li>Willingness to work in a 24/7 environment; </li><li>Bilingualism (French and English&nbsp; &nbsp;&nbsp; If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele. &nbsp;</li></ul>A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.The Small Print:Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort.&nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to H+K Strategies Canada is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;

Kids Help Phone

Bilingual Texting Supervisor, Remote - Part-Time - Outside QC/ON

Competition # 2025-539-CCSupervisor Walk-In Counselling &amp; Youth Outreach (2025-539-CC)Employment Type: Contract Salary (12 Months), Non-Bargaining Unit&nbsp;Work Hours: 35 hours/week - Mon, Thurs, Fri: 9am – 5pm | Tues &amp; Wed: 1pm - 9pmWork Setting: Hybrid – Opportunity to work remotely after orientation and training periodSalary: $75,000 – $82,000Application Deadline: January 8, 2026, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp;communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – Program, UnitThe Walk-in Counselling Program is an innovative mental health resource that provides immediate, free access to high-quality clinical counselling to a diverse client population. This Program offers an immediate, free counselling session to adults, couples, families, and youth on a walk-in basis, serving clients at their chosen time of need.&nbsp; The counselling service addresses a multitude of emotional/behavioural/social concerns, many serious and acute, with no restrictions based on age or catchment area.The Youth Outreach Team is a collaborative project between Michael Garron Hospital and WoodGreen Community Services, funded by the Slaight Family Foundation. This team provides outreach services to aid and uplift youth from the ages of 16-29 with complex mental health and/or substance use concerns in East Toronto. This position works on behalf of WoodGreen Community Services and is responsible for launching, operations, evaluation, and growth of a new community-based service for youth.What You Will Do<ul><li>Develop and update program manuals/protocols, and materials to ensure compliance with organizational, funder-specific, and accreditation standards and requirements.</li><li>Coordinate scheduling of staff and volunteers to ensure sufficient coverage for Walk-In Counseling.</li><li>Implement ongoing promotion/awareness building of program and related programs with the immediate and broader community, in conjunction with communications department.</li><li>Identify and implement mechanisms for community and client input to support organizational quality improvement measures and foster ongoing enhancement of the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability.</li><li>Engage in active outreach and stakeholder engagement to support development of the community of practice/network.</li><li>Complete statistical reports and submissions and maintain all records and forms regarding visits and program/activity enrollment, using a client information database in a timely manner.</li><li>Prepare and monitor program financial information, support development of funding proposals and develop and oversee WIC and YOT budgets and ensure it is adhered to.</li><li>Initiate, develop, and facilitate implementation of the evaluation framework for the program.</li><li>Support program development and evaluation activities to plan and implement new services and initiatives that build on and enhance the objectives of the program.</li><li>Provide clinical oversight, ongoing orientation, supervision, performance management, mentorship, training, and support to staff, volunteers, and students in the program.</li><li>Ensure compliance with organizational policies, Collective Agreement, and legislative requirements. </li><li>Ensure that the equity objectives and community development policies of the organization are achieved within the program.</li><li>Monitor staff performance targets and data quality annually by regularly reviewing documentation in client management systems, calls reports, statistics, and consultation with staff.</li><li>Follow up with referral source(s) to assess program eligibility, confirm receipt of referral, obtain additional information to support client care, and/or offer information on alternative sources of support if the client is deemed ineligible for the program.</li><li>Identify and actively participate in existing and new partnership initiatives to enhance the program and promote its reach and sustainability, as required.</li><li>Participate in system-level networks on behalf of WoodGreen and MGH.</li></ul>What You Bring to the Team<ul><li>M.S.W or Graduate degree in Psychology or graduate degree in related Field.</li><li>Member in good standing with Professional College in Ontario.</li><li>5+ years of clinical experience in mental health and/or substance use sector and demonstrated ability to develop effective services for individuals and communities facing these challenges.</li><li>5+ years of progressive leadership experience, in a unionized environment.</li><li>Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset </li><li>Meet the requirements to clinically supervise graduate-level students, Registered Social Workers and Registered Psychotherapists under the respective Colleges is preferred</li><li>Experience with supervising Peer Support Workers would be a strong asset</li><li>Demonstrated commitment to principles of social justice, anti-oppression, anti-racism, equity and inclusion</li></ul>What Will Set You Apart<ul><li>Demonstrated experience working within and/or supervising an interdisciplinary team</li><li>Demonstrated ability in supporting youth who have complex mental health and/or substance use issues, history of trauma, violence/abuse, chronic physical health issues, etc.</li><li>Comprehensive understanding and knowledge of mental health, addictions, children &amp; youth, health sector, and community resources.</li><li>Knowledge of, experience with, and demonstrated ability in providing therapeutic interventions, such as Narrative Therapy, Solution-Focused Therapy, Cognitive-Behavioral Therapy, Dialectical Behavior Therapy, Motivational Interviewing, Trauma-Informed approaches, etc.</li><li>Proven working knowledge of theories of addiction, evidence-based treatment models and best practice approaches.</li><li>Ability to demonstrate an anti-oppression approach to practice and work from a client-centered, anti-racism, harm reduction, and trauma informed approach is required. </li><li>Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.</li><li>Experience working with diverse and marginalized communities, including ethno-cultural and religious groups, LGBTQSS+ youth and youth adults, those impacted by poverty and those involved in youth justice.</li><li>Demonstrated ability to respond to crisis situations promptly and professionally while adhering to ethical and legal responsibilities.</li><li>Experience providing individual and/or group clinical supervision.</li><li>Experience in program development and evaluation.</li><li>Ability to develop, foster and maintain partnerships and develop and implement community development initiatives.</li><li>Strong organizational, leadership skills, team building skills, and strategic planning.</li><li>Experience in supervising staff, students, and volunteers.</li><li>Thorough knowledge of community resources</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Supervisor Walk-In Counselling & Youth Outreach (2025-539-CC)

Department&nbsp;Clinical Operations&nbsp;Reports&nbsp;to&nbsp;Senior&nbsp;Manager, Clinical Operations&nbsp;Job&nbsp;type&nbsp;Permanent Part-TimeLocation&nbsp;Based&nbsp;Canada Wide&nbsp;Posting&nbsp;period&nbsp;This job posting will expire on January 4 2026 ​or until we receive 200 applicants, whichever comes first. We encourage you to apply early. &nbsp;Shift ID&nbsp;None&nbsp;Schedule&nbsp;1&nbsp;Week 1&nbsp;Wednesday from 3:00pm to 4:00pm ET, Thursday, Friday, Saturday from 2:00pm ET - 10:00pm ET&nbsp;Schedule&nbsp;1&nbsp;Week 2&nbsp;Wednesday from 3:00pm to 4:00pm ET, Thursday, Friday, Saturday from 2:00pm ET - 10:00pm ET&nbsp;At Kids Help Phone (KHP), we‘re committed to being there for young people whenever and however they reach out for help, which often involves providing support during overnight shifts, weekends, and holiday periods. Please note that roles in clinical operations follow a schedule that includes overnight and weekend shifts. These timeframes are essential to meeting the needs of the youth we serve.&nbsp;We encourage all applicants to thoughtfully consider their availability in relation to the required schedule. The specifics of the schedule will be discussed during your interview and at the time of offer. Your presence during these critical timeshelps ensure we can be there when young people need us most.&nbsp;The opportunity&nbsp; &nbsp;As a KHP counsellor, you will provide single session solution focused support to young people via anonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices. &nbsp;&nbsp;KEY FUNCTIONS AND RESPONSIBILITIES&nbsp;&nbsp;<ol><li>Directly manage 24/7 operations of texting and counselling operations to meet service KPIs and clinical standards:</li><li>Ensure optimal day-to-day service delivery including queue management, team management and engagement, monitoring and evaluating contacts in the moment, clinical support, etc. </li><li>Operationalize floor management strategies, including overseeing schedule adherence of services and optimizing floor activities, etc. </li><li>Collaboration with Workforce to ensure 24/7 coverage, making decisions on last minute call-ins, etc. </li><li>Management and monitoring of frontline activities i.e. floor and platform management, debriefing, consultation, etc. </li><li>Making operational and data-driven decisions to optimize in the moment service delivery </li><li>Lead the implementation of operational, and strategic activities and changes ,i.e. champion change management of initiatives, etc. </li><li>Participation in the on-call system. </li><li>Performing clinical service duties (taking contacts or conversations) as necessary as per agency guidelines and tracking or noting accordingly.</li><li>Ensure alignment to clinical, operational and organizational guidelines, standards and policies</li><li>Be the go-to resource for front line staff for clinical and operations support, providing in the moment leadership and direction to fulfill management duties. </li><li>Provides guidance and direction to staff and has in the moment decision making authority </li><li>Ensure that policies and standards are being followed including quality, training, operational performance and professional conduct. </li><li>Has authority to manage in the moment performance, employee conduct and issue discipline </li><li>Ensure the terms of collective agreements with bargaining unit members are upheld </li><li>Provide in-the-moment clinical and operational leadership to the frontline teams</li><li>Provide clinical consultation and direction for frontline (Duty to report, clinical framework, challenging or complex behaviours)</li><li>Provide one-on-one and group debriefs</li><li>Initiate and support self-care skills and strategies for frontline</li><li>Lead team meetings as needed</li><li>Attend and participatein program or department meetings as a representative of the management team</li><li>Responsible for supporting the hiring process of front-line staff with people and culture managers.</li><li>Leading a culture of excellence and professionalism and ensuring team dynamics are aligned with KHP values, policies, departmental strategies, etc. Ensure alignment within the management team and KHP values.</li><li>Liaise with IT team to address technical issues impacting service<ul><li>Supporting technical aspects of onboarding and service delivery</li><li>Addressing service outages and reporting to applicable teams and leaders</li><li>Understanding of IT requirements for all services</li></ul></li><li>Provide situational leadership to frontline staff and liaise with assigned people manager<ul><li>Collaborative approach and team support of frontline; making people and performance managers aware of clinical and behavioural performance</li><li>Investigate and respond to performance/service/complaints/grievances, breeches of policy issues, in consultation with the Senior Manager;</li><li>Collaborate, consult and build strong partnerships with colleagues and other Divisions such as Workforce Management, Quality and Education and Human Resources.</li><li>Contributing to and maintaining up to date records such as supervision and performance notes;</li><li>Representing Kids Help Phone in media, at external committee and in internal committees as required;</li></ul></li><li>Address client complaints and in the moment service issues<ol><li>Taking complaints, responding to back channel emails and responding or following up as required</li><li>Implement any performance management requirements in collaboration with direct manager</li><li>Consulting with external agencies as required;</li></ol></li></ol>&nbsp;The qualifications: &nbsp;<ul><li>A degree or diploma in applicable fields such as Social Work, Psychology or Sexology </li><li>Computer literacy including the ability to adapt to new software technology </li><li>Bilingualism (French and English), both verbal and written is LANGUAGE REQUIREMENT</li><li>Minimum 2-3 years professional experience managing employees and/or volunteers, preferably in mental health or child welfare </li><li>Have a demonstrated ability to manage and motivate staff, and engage colleagues, including those in leadership roles to create collaborative impact. </li><li>Thrives in a fast-paced environment, leaning into change and demonstrating ability to remain calm and level-headed. </li><li>Experience in relevant industry such as helpline, mental health agency or crisis counselling related field with preference given to individuals having at least 5 years of experience in the social services sector </li><li>Demonstrated experience in counselling and crisis intervention (telephone counselling preferred) </li><li>Demonstrated ability to make in the moment decisions with good judgment </li><li>Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and attention to detail, ability to work under deadline. </li><li>Entrepreneurial, creative, strategic minded and energetic </li><li>Conflict resolution skills, certifications an asset </li><li>Clear and compelling communication skills </li><li>Flexible and adaptable in a complex, changing environment </li><li>Commitment to the vision and goals of the organization </li><li>Understands ethical behavior and business practices and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization&nbsp;</li></ul>&nbsp;Requirements &nbsp;<ul><li>Reliable high-speed internet (minimum 25 Mbps download / 10 Mbps upload) and access to a closed, private workspace to ensure client confidentiality.</li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required&nbsp;</li></ul>Don’t&nbsp;meet every qualification&nbsp;listed?&nbsp;Studies&nbsp;often&nbsp;report that&nbsp;equity-deserving&nbsp;people&nbsp;are less likely to apply&nbsp;for&nbsp;jobs unless they meet every&nbsp;requirement. KHP&nbsp;is&nbsp;dedicated to building a&nbsp;more&nbsp;diverse,&nbsp;inclusive&nbsp;and authentic workplace, so if&nbsp;you’re&nbsp;excited about this role,&nbsp;but your experience&nbsp;doesn’t&nbsp;align with every qualification, we&nbsp;welcome&nbsp;you to apply anyway. You may&nbsp;have&nbsp;the&nbsp;qualifications&nbsp;/ experience&nbsp;for this&nbsp;role&nbsp;or other&nbsp;opportunities&nbsp;at&nbsp;KHP! &nbsp;The&nbsp;application&nbsp;process&nbsp;To apply for this opportunity, you can tap&nbsp;the “Apply” button&nbsp;on this&nbsp;page&nbsp;and follow the on-screen instructions. &nbsp;About KHP, Canada’s Unlock The Hope Youth Charity&nbsp;KHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>. &nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)&nbsp;KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse,&nbsp;equitable&nbsp;and accessible. &nbsp; As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp; &nbsp;To learn more about how we are committed to advancing IDEA, you can explore&nbsp;<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a> &nbsp;Accommodations&nbsp;KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If&nbsp;you’re&nbsp;contacted about an opportunity, you can reply and let us know if you&nbsp;require&nbsp;accommodations at any time.&nbsp;Candidate verification&nbsp;&nbsp;The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit,&nbsp;employment&nbsp;and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;Privacy&nbsp;KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s&nbsp;<a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>. &nbsp;Message to agencies&nbsp;KHP&nbsp;doesn’t&nbsp;accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP&nbsp;won’t&nbsp;consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is&nbsp;deemed&nbsp;gratuitous. KHP&nbsp;won’t&nbsp;be&nbsp;obligated&nbsp;or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is&nbsp;subsequently&nbsp;hired.&nbsp;

Bilingual Manager, People and Clinical Performance - Part-Time

DepartmentClinical OperationsReports toSenior Manager, People &amp; Clinical PerformanceJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario&nbsp;Posting Close DateWednesday January 7, 20206The opportunity&nbsp;Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a&nbsp;&nbsp;full-Time, permanent, remote &nbsp;working only&nbsp;to join the&nbsp;&nbsp;Clinical Operations&nbsp;team to help give more young people’s feelings a place to go. Reporting to the Senior Manager, People &amp; Clinical Performance, the successful candidate will support JOB OVERSIGHT. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!&nbsp;The responsibilities:&nbsp;People&nbsp;and&nbsp;Performance&nbsp;Management – accountable for front-line team&nbsp;performance, ensuring effective&nbsp;and&nbsp;efficient work, while meeting goals&nbsp;and&nbsp;KPIs&nbsp;&nbsp;<ul><li>Provide team leadership aligned with KHP values, You Matter and IDEA strategies while ensuring regular, consistent and equitable team and employee performance management of direct reports, in alignment with KPIs and success indicators </li><li>Review and assess skills and performance to ensure that the frontline team meets operational and clinical standards, in consultation with Clinical Operations, Quality Assurance and Workforce teams </li><li>Provide frontline team with regular evaluation of performance including regular supervisions </li><li>(individual and group), probationary reviews and annual Performance Appraisals </li><li>Responsible for performance management including the development and monitoring of performance improvement plans, investigation, disciplinary actions and termination </li><li>Responsible for ensuring collaboration, timely communication and alignment with the clinical operations team to support employee experience and performance management </li><li>Collaboration with the HR, Clinical Practice Specialist and Quality Assurance teams to support clear performance standards &nbsp;</li><li>Complete all required documentation including clinical review notes, supervision notes and annual Performance Appraisals &nbsp;</li></ul>People&nbsp;and&nbsp;Culture – providing employee engagement leadership&nbsp;and&nbsp;building a culture of excellence&nbsp;&nbsp;<ul><li>Responsible for providing employee coaching and supporting career development for </li><li>frontline staff &nbsp;</li><li>Embedding mission, vision and values-based leadership in self and teams including IDEA strategies, a company culture of mutual respect, open communication and accountability, YOU Matter and Collective Agreement principles &nbsp;</li><li>Responsible for supporting recruitment, retention&nbsp;and&nbsp;attrition&nbsp;and&nbsp;managing leaves&nbsp;and&nbsp;accommodations of the frontline teams in collaboration with functional leads</li><li>Support and develop well-being strategies and strategies for reducing empathic strain for all members of the front-line team in collaboration with the Clinical Practice Specialist team, frontline wellness teams and the organization's Well Being Champion team </li><li>Maintain strong relations with Union partners and implementation of Collective Agreements &nbsp;</li></ul>Regular&nbsp;and&nbsp;Effective Communication – in alignment with KHP Mission, Vision&nbsp;and&nbsp;Values, IDEA, You Matter&nbsp;and&nbsp;Collective Agreement principles&nbsp;&nbsp;<ul><li>Collaboration with HR and IDEA on strategies to ensure inclusion, diversity, equity and accessibility is embedded in everything we do </li><li>Responsible for maintaining effective communication amongst the frontline team, in collaboration with the clinical operations team, including regular team meetings, monthly newsletter, formal communications maintain effective communication amongst the frontline team. </li><li>Responsible for supporting the dissemination of information about Kids Help Phone, the organization, service performance, projects, wellness initiatives, etc. And engaging staff in Kids Help Phone initiatives &nbsp;</li></ul>Operational Excellence – participate in projects related to the growth&nbsp;and&nbsp;development of the frontline team&nbsp;and&nbsp;service&nbsp;&nbsp;<ul><li>Lead or collaborate on the development of specific projects, policies and strategies as they relate to frontline team requirements. &nbsp;</li><li>Responsible for the recruitment, hiring and onboarding of frontline staff </li><li>Responsible for identifying risks and developing mitigation strategies </li><li>Support change management for frontline staff </li><li>Support the development&nbsp;and&nbsp;ongoing implementation of bilingual support strategies</li><li>Intentional collaboration with the counselling operations team, HR and Workforce to ensure consistency and accountability across front line teams&nbsp;</li></ul>The qualifications&nbsp;<ul><li>A degree or diploma in applicable fields such as Social Work, Psychology or Sexology </li><li>Eligibility for registration with a relevant regulatory body is an asset </li><li>Excellent English oral and written skills. Bilingual in French and English is an asset. </li><li>2-4 years of supervisory or performance management experience is an asset </li><li>A demonstrated ability to manage and motivate staff, and engage colleagues, including those in leadership roles to create collaborative impact. </li><li>Experience in relevant industry such as helpline, mental health agency or crisis counselling related field with preference given to individuals having at least 5 years of experience in the social services sector </li><li>Demonstrated experience in counselling and crisis intervention (telephone counselling preferred) </li><li>Demonstrated ability to make timely decisions with good judgment &nbsp;</li><li>Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and attention to detail, ability to work under deadline. </li><li>Entrepreneurial, creative, strategic minded and energetic &nbsp;</li><li>Conflict resolution skills, certifications an asset </li><li>Clear and compelling communication skills &nbsp;</li><li>Flexible and adaptable in a complex, changing environment &nbsp;</li><li>Commitment to the vision and goals of the organization </li><li>Understands ethical behavior and business practices and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization &nbsp;</li></ul>Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.&nbsp;About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Manager, People and Clinical Performance

Job Title: Community Outreach and Engagement Intern (Student Placement)Type: Hybrid Period: Jan- April, 2026 Application Deadline: [Dec 31st, 2025]About the Organization:Black Immigrants Thrive Coalition is an organization that supports Black immigrants through programs focused on job readiness, community engagement, education, and advocacy. We aim to enhance the well-being, empowerment, and sense of belonging of African Caribbean and Black&nbsp; communities.&nbsp;About the Role:We are seeking a Community Outreach and&nbsp; Engagement Intern to join Black Immigrants Thrive Coalition as part of our summer student placement opportunity. This hybrid role will provide experience in partnership outreach, community collaboration, and program support to strengthen relationships with organizations that serve Afro-Caribbean and Black immigrant communities.Responsibilities:Strategic Partnership Support: Assist in identifying, reaching out to, and engaging with potential partners, including community organizations, businesses, and service providers, to explore collaboration opportunities.Relationship Management: Support in&nbsp; maintaining and strengthening existing partnerships by supporting communication efforts, tracking engagement, and coordinating follow-ups.Event Coordination: Support in organizing collaborative community events, networking sessions, and workshops designed to enhance services for Black immigrants.Program Enhancement: Work with staff to integrate partnership-driven initiatives into existing programs that focus on career readiness, empowerment, and social integration.Outreach &amp; Engagement: Assist in outreach efforts to connect with community partners, assess mutual goals, and raise awareness about available resources and joint initiatives.Documentation &amp; Reporting: Track partnership outcomes, compile engagement reports, and contribute to evaluating collaboration effectiveness.Support Workshops: Collaborate with staff to facilitate workshops on topics such as career readiness, cultural adaptation, and building confidence.Documentation &amp; Feedback: Track program outcomes, gather participant feedback, and contribute to program evaluation and improvement efforts.Networking &amp; Collaboration: Engage with community partners and stakeholders to enhance service delivery and foster collaborative relationships.Skills and Qualifications:Currently enrolled as a student in a relevant field (e.g Social Work, Health Promotion, Community Education, etc.).Strong communication and interpersonal skills.An interest in social justice, community support, and advocacy.Ability to work collaboratively in a team and independently as needed.Strong organizational skills with attention to detail.Cultural awareness, empathy, and the ability to engage with diverse populations.Soft Skills:Adaptability, open-mindedness, and a proactive work approach.Patience and sensitivity in working with marginalized groups.Strong problem-solving skills and a willingness to learn.Enthusiasm for making a positive impact in the community.Benefits:Hands-on Experience: Gain experience in community engagement, outreach, and program support.Skill Development: Build skills in event coordination, communication, and advocacy.Networking: Develop professional relationships with community leaders and social work professionals.Meaningful Impact: Contribute to efforts that empower Black immigrants and promote social inclusion.Application Process:If you are interested in this opportunity, please submit your resume and cover letter to <a href="mailto:hr@blackimmigrantsthrivecoalition.ca" target="_blank">hr@blackimmigrantsthrivecoalition.ca</a> by April 15, 2025.We appreciate all applications; however, only those selected for further consideration will be contacted. Thank you for your interest in advancing community engagement through your internship.

Black Immigrant Thrives

Social Worker Intern (Community Outreach & Engagement) - Unpaid Internship Opportunity

Job Title: Community Support and Engagement Intern (Student Placement) 

Type: Hybrid 
Period: Winter 2026 
Application Deadline: [December 31st, 2025] 

About the Organization: 

Black Immigrants Thrive Coalition is an organization that supports Black immigrants 
through programs focused on job readiness, community engagement, education, and 
advocacy. We aim to enhance the well-being, empowerment, and sense of belonging of 
ACB communities. 

About the Role: 

We are seeking a Community Support and Engagement Intern to join the Black 
Immigrants Thrive Coalition as part of a student placement opportunity. This hybrid role 
will provide experience in community outreach, program support, and advocacy. 

Responsibilities: 

• Program Support: Assist in implementing programs that focus on job readiness, 
personal development, and social integration for newcomers 

• Event Coordination: Help organize community events, workshops, and support 
groups that promote empowerment, belonging, and skill-building. 

• Community Outreach: Participate in outreach efforts to connect with community 
members, understand their needs, and raise awareness about available 
resources. 

• Support Workshops: Collaborate with staff to facilitate workshops on topics 
such as career readiness, cultural adaptation, and building confidence. 

• Documentation &amp; Feedback: Track program outcomes, gather participant 
feedback, and contribute to program evaluation and improvement efforts. 

• Networking &amp; Collaboration: Engage with community partners and 
stakeholders to enhance service delivery and foster collaborative relationships. 


Skills and Qualifications: 

• Currently enrolled as a student in a relevant field (e.g Social Work, Health 
Promotion, Community Education, etc.). 

• Strong communication and interpersonal skills. 

• An interest in social justice, community support, and advocacy. 

• Ability to work collaboratively in a team and independently as needed. 

• Strong organizational skills with attention to detail. 

• Cultural awareness, empathy, and the ability to engage with diverse populations. 

Soft Skills: 

• Adaptability, open-mindedness, and a proactive work approach. 

• Patience and sensitivity in working with marginalized groups. 

• Strong problem-solving skills and a willingness to learn. 

• Enthusiasm for making a positive impact in the community. 

Benefits: 

• Hands-on Experience: Gain experience in community engagement, outreach, 
and program support. 

• Skill Development: Build skills in event coordination, communication, and 
advocacy. 

• Networking: Develop professional relationships with community leaders and 
social work professionals. 

• Meaningful Impact: Contribute to efforts that empower Black immigrants and 
promote social inclusion. 

Application Process: 

If you are interested in this opportunity, please submit your resume and cover letter to 
<a href="mailto:info@blackimmigrantsthrivecoalition.ca" target="_blank">info@blackimmigrantsthrivecoalition.ca</a> by December 31st, 2025

Community Support and Engagement Intern

Job Summary:&nbsp;<ul><li>Receives, responds and documents reports of concern relating to children at risk of or in need of protection within the community&nbsp;</li><li>Provides written and in person referrals for service for child protection services offered by the agency&nbsp;</li><li>Provides record disclosure to former clients and records disclosure to authorized service providers, subject to the agency’s policies and procedures&nbsp;</li><li>Applies Ministry Standards, Eligibility Spectrum and other regulations and agency policies towards the determination, in consultation with their manager of eligibility for service and timelines for response&nbsp;</li><li>Provides community information, referral and general consultative services to persons seeking information/services related to child well-being matters, where information received indicates that the report does not fall within the Eligibility Spectrum for child welfare services&nbsp;</li><li>Completes record checks for all referrals received, including internal files, provincial database and where applicable, the Child Abuse registry&nbsp;</li><li>Completes file disclosures, as directed&nbsp;</li><li>Receives, logs and forwards files received from other child welfare agencies or other requests for services&nbsp;</li><li>Active participation on agency committees&nbsp;</li><li>Work in a safe manner according to the agency policies and relevant legislation&nbsp;</li></ul>Required Qualifications:&nbsp;<ul><li>Bachelor’s degree in social sciences or related field&nbsp;</li><li>Successful completion of the Authorization Candidacy Exam (ACE)/Authorized Worker status through OACAS&nbsp;</li><li>Working knowledge of Child, Youth and Family Services Act (CYFSA), Child Protection Tools and Standards, Eligibility Spectrum, Signs of Safety and Child Protection Information Network (CPIN)&nbsp;</li><li>Strong knowledge of and understanding of anti-racism and anti-oppression principles and ability to incorporate these in the day-to-day practice (such knowledge can be from both lived or work experience)&nbsp;</li><li>Understanding of strengths and needs of young people who are served, inclusive of those with neurodiversity, accessibility and education needs, members of 2SLGBTQ+ communities, diversity in language, spirituality, race and culture with ability to seek out services that are identity affirming to support their goals&nbsp;</li><li>Active engagement in opportunities for learning and allyship that align with the organization’s response to the Call for Action and strong commitment to Truth and Reconciliation&nbsp;</li><li>Knowledge of anti-black racism, oppressive practices and its impact on equity deserving communities&nbsp;</li><li>Experience in the delivery of First Nation Child and Family Services is a strong asset&nbsp;</li><li>Excellent counselling and negotiations skills&nbsp;</li><li>Demonstrated experience working collaboratively with collateral service providers&nbsp;</li><li>Ability to work effectively as a member of a team&nbsp;</li><li>Excellent organization, time management and communication skills&nbsp;</li><li>Proficient typing and data entry skills&nbsp;</li><li>Advanced computer software skills in Microsoft Office suite and virtual environment&nbsp;</li><li>Bilingualism (English/French) is an asset, proficiency will be assessed&nbsp;</li></ul>How to Apply:&nbsp;Email your resume and cover letter to the People and Culture team at <a href="mailto:RECRUITMENT@FACSFLA.CA" target="_blank">RECRUITMENT@FACSFLA.CA</a>&nbsp;&nbsp;&nbsp;Include the Competition File Number AND Job Title in the Subject Line&nbsp;

Family  and Children`s Services of Frontenanc, Lennox and Addington

Referral Coordinator

This Volunteer Placement is Located in: Kingston, JamaicaStart Date: February 2026Placement Length: 5 monthsLanguage Requirements: EnglishOpen to Canadian Citizens and Permanent Residents of Canada onlyThe Volunteer’s Role The primary goal of this placement is to enhance the capabilities of the Caribbean Vulnerable Communities (CVC) and the Eastern Caribbean Alliance for Gender Equality (ECADE) in developing and executing monitoring and evaluation (M&amp;E) tools. These tools will effectively gauge the impact of their programs and services on the lived experiences of the LGBTQIA+ community across the Caribbean. As a volunteer, you'll collaborate with the team to design and implement M&amp;E frameworks that prioritize a gender-responsive approach.As a volunteer, you will:<ul><li>Conduct a thorough evaluation of the current monitoring and evaluation (M&amp;E) tools to assess their effectiveness and relevance in measuring program outcomes, ensuring that they meet the needs of all stakeholders involved.</li><li>Play an instrumental role in the design and development of new M&amp;E tools and indicators, ensuring they are well-aligned with organizational goals and capable of accurately tracking progress while providing meaningful insights for comprehensive reporting on the success of program execution.</li><li>Organize and facilitate engaging training sessions for team members to enhance their understanding of M&amp;E best practices, equipping them with the necessary skills and knowledge to effectively implement these practices in their day-to-day operations.</li></ul>Essential Requirements:<ul><li>A university degree in social or political sciences, international development, human rights, gender studies, social work, law, public policy, or a related discipline.</li></ul>Essential Background:<ul><li>At least 3 years of proven experience in roles associated with promoting gender equality, diversity, and/or issues related to women's development.</li><li>Experience in project monitoring and evaluation (M&amp;E) activities.</li><li>Familiarity with reporting procedures.</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us</h3>Cuso International (Cuso)&nbsp;is an international cooperation and development organization based in Canada that works to create social and economic opportunities for equity-deserving groups. Building on over sixty years of impactful work, we address global challenges by tackling the root causes of inequality. Working alongside our partners, we are focused on efforts to improve economic resilience, advance equity and inclusion for all, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Guided by our values of&nbsp;courage, inclusion, sustainability and accountability, Cuso combines innovative strategies and enduring partnerships to create lasting, meaningful change in communities across Africa, Latin America, the Caribbean, and Canada.&nbsp; Project -&nbsp;Partner -&nbsp;<h2>Benefits</h2><h3>Volunteer Support and Requirements&nbsp;</h3>Support PackageCuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes:&nbsp;<ul><li>Monthly living allowance&nbsp;</li><li>Accommodation&nbsp;</li><li>Health insurance (including required vaccinations and antimalarial medication)&nbsp;</li><li>Round-trip airfare and visa/work permit costs&nbsp;</li><li>Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources)&nbsp;</li><li>Ongoing local support&nbsp;</li><li>Access to the Employee Assistance Program during and after placement&nbsp;</li></ul>Selection and ScreeningIf you are shortlisted, you will need to:&nbsp;<ul><li>Confirm passport or permanent resident details for travel&nbsp;</li><li>Provide two professional references and one personal reference&nbsp;</li><li>Complete a language assessment during the initial phone interview&nbsp;</li><li>Pass a police check and medical clearance before departure&nbsp;</li><li>Comply with anti-terrorism checks&nbsp;</li><li>Agree to uphold the policy and &nbsp;</li></ul>Residency and Citizenship: Candidates are responsible for confirming how volunteering internationally may affect their citizenship or residency status. Canadian Permanent Residents should verify requirements with Immigration Canada before travel.&nbsp;Inclusion and Accessibility: Cuso International welcomes applicants from diverse backgrounds and equity-deserving groups. We provide reasonable accommodations throughout recruitment and placement. If you have accessibility needs, please contact us for support.&nbsp;Ready to Make a Difference? Apply to volunteer today!&nbsp;

Cuso International

Monitoring & Evaluation Officer - Volunteer in Jamaica

This Volunteer Placement is Located in: Kingston, JamaicaStart Date: February 2026Placement Length: 5 monthsLanguage Requirements: EnglishOpen to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>The primary objective of this placement is to enhance the capabilities of the Caribbean Vulnerable Communities (CVC) in analyzing and interpreting research outcomes related to the lived experiences of the LGBTQIA+ community in the Caribbean. As a volunteer, you will assist the team in reviewing, compiling, and analyzing a range of research documents and findings through a gender-responsive perspective. Additionally, you will provide support to our partner, the Eastern Caribbean Alliance for Gender Equality (ECADE), in similar initiatives.As a volunteer, you will:<ul><li>Perform a review of existing research focused on the experiences of LGBTQIA+ individuals in the Caribbean.</li><li>Assist in advocacy efforts by utilizing research outcomes.</li></ul>Essential Requirements:<ul><li>University degree in social/political sciences, international development, human rights, gender studies, social work, law, public policy, or related field</li></ul>Essential Background:<ul><li>At least 3 years of proven experience in roles related to advancing gender equality and diversity, including matters affecting the LGBTQIA+ community.</li><li>Experience collaborating with civil society organizations.</li><li>Proficient in data analysis and measurement techniques.</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us</h3>Cuso International (Cuso) is an international cooperation and development organization based in Canada that works to create social and economic opportunities for equity-deserving groups. Building on over sixty years of impactful work, we address global challenges by tackling the root causes of inequality. Working alongside our partners, we are focused on efforts to improve economic resilience, advance equity and inclusion for all, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Guided by our values of&nbsp;courage, inclusion, sustainability and accountability, Cuso combines innovative strategies and enduring partnerships to create lasting, meaningful change in communities across Africa, Latin America, the Caribbean, and Canada.&nbsp;Project:&nbsp;Partner:<h2>Benefits</h2><h3>Volunteer Support and Requirements&nbsp;</h3>Support PackageCuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes:&nbsp;<ul><li>Monthly living allowance&nbsp;</li><li>Accommodation&nbsp;</li><li>Health insurance (including required vaccinations and antimalarial medication)&nbsp;</li><li>Round-trip airfare and visa/work permit costs&nbsp;</li><li>Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources)&nbsp;</li><li>Ongoing local support&nbsp;</li><li>Access to the Employee Assistance Program during and after placement&nbsp;</li></ul>Selection and ScreeningIf you are shortlisted, you will need to:&nbsp;<ul><li>Confirm passport or permanent resident details for travel&nbsp;</li><li>Provide two professional references and one personal reference&nbsp;</li><li>Complete a language assessment during the initial phone interview&nbsp;</li><li>Pass a police check and medical clearance before departure&nbsp;</li><li>Comply with anti-terrorism checks&nbsp;</li><li>Agree to uphold the policy and &nbsp;</li></ul>Residency and Citizenship: Candidates are responsible for confirming how volunteering internationally may affect their citizenship or residency status. Canadian Permanent Residents should verify requirements with Immigration Canada before travel.&nbsp;Inclusion and Accessibility: Cuso International welcomes applicants from diverse backgrounds and equity-deserving groups. We provide reasonable accommodations throughout recruitment and placement. If you have accessibility needs, please contact us for support.&nbsp;Ready to Make a Difference? Apply to volunteer today!&nbsp;

52 Social Worker Jobs in Canada