34 Jobs in Scarborough, ON, Canada

Position: Healthcare Navigator – Registered Nurse (RN)

Reports to: Director Primary Healthcare Services

Terms: Full-Time, Permanent

POSITION SUMMARY

The Healthcare Navigator is responsible for providing direct patient care and comprehensive coordination of care for clients and their families/caregivers. Working within the principles and values of TAIBU Community Health Centre, the Navigator will work to eliminate barriers to timely care and enhance care coordination to the various services needed to manage the client’s health care needs and improve health outcomes. The Navigator will serve as a link between the patient, primary care, allied health and social services. The role will participate in the client intake, assessment, care plan and referral process within the multi-disciplinary clinical team. The Navigator will also be called upon to support the health promotion, chronic disease prevention and advocacy initiatives of the Centre. The Navigator will work within a client-centred and an anti-racist/anti-oppressive framework.

RESPONSIBILITIES

Primary Health Care:

• Act as clinical liaison, resource and navigator for TAIBU CHC clients by providing timely assistance to clients as they navigate the healthcare system.
• Provides direct nursing care for TAIBU CHC patients within nursing scope of practice including prenatal, well baby visits, cancer screening, pediatric and adult immunization etc.
• Participates in the client intake, assessment, triage, care plan and referral process of the Centre for new and existing patients
• Coordinates care plans including planning, scheduling and implementation of procedures for patients identified as needing navigation
• Assist in managing patient referrals to the appropriate health specialties, diagnostic services and community services where indicated (including helping patients book appointments, following-up on referrals and providing reminders etc.)
• Provides education to patients, families and caregivers while assisting and empowering them to engage in self-management of chronic conditions
• Assist with forms completion, system navigation and advocacy for clients as required
• Ensure clients, families and caregivers can access and understand health information; lead and/or help develop client healthy literacy initiatives
• Collaborate with all providers while maintaining appropriate and timely communication with members of the primary care, community and systems change and administrative teams
• Participate in programs aimed at health education and self-management of chronic conditions
• Makes sound decisions based on knowledge and full analysis of the presenting situation or problems
• Participate in quality assurance and quality improvement initiatives that may benefit or improve the service
• Participate in research and prepares reports regarding client care and healthcare access, identifying needs within the community and participating in the development of new programs which address those needs
• Participate on the Centre’s committees, advocacy efforts, case conferences and planning meetings as needed or as assigned
• Other duties as assigned or needed to be successful in achieving the objectives of the role

Administrative Duties

• Share administrative and clinical maintenance tasks with other Centre staff. These may include compiling statistical data, updating records, peer review of client records.
• Maintains appropriate patient records and assures all encounters are entered into the Centre’s EMR
• Vetting, approving, editing and organizing health education materials
• Participate/lead in/ research initiatives

Accountability

• This position reports to the Director Primary Healthcare Services
• The Health Care Navigator is accountable to meet the requirements of any accountability agreement between Ontario Health and TAIBU CHC

All TAIBU CHC employees have some fundamental responsibilities that go beyond the confines of their occupations. These include:

• Maintaining up-to-date professional skills and knowledge through formal and informal training
• Acting as an “Ambassador” for TAIBU CHC within and outside the Centre, creating an awareness of TAIBU programs and promoting services offered
• Compliance with all mandated legal/regulatory requirements related to working at TAIBU CHC e.g. Employment Standards Act, Occupational Health and Safety, standards of professional conduct, etc.
• Maintaining awareness of, and compliance with, TAIBU CHC policies and procedures
• Maintaining awareness of, and compliance with, funder requirements, policies and procedures, regulations
• Attending team and staff meetings as required

Qualifications

• University Degree in Health or Social Sciences with a minimum of three years work in community health or social sciences setting
• Registration with the College of Nurses without limitations
• Experience working within local health care system and extensive knowledge of clinical and community resources
• Ability to perform nursing assessments and procedures
• Ability to educate patients and their families regarding disease management
• An understanding, patient individual who is sensitive to people, with a variety of health/social and economic needs
• Enjoys working in a multidisciplinary team environment
• Experience in the use of computers and appropriate software applications
• Enthusiasm and interest in working with TAIBU CHC priority populations
• An interest in developing new skills relative to identified needs of clients
• Bilingual and comfortable to practice nursing in both French and English is an asset

Compensation:

• $64,772 – 78,038 + Competitive benefits
• Expected salary adjustment in the near future – based on Ministry communication
• New recruits at TAIBU CHC will be enrolled in the Healthcare of Ontario Pension Plan (HOOPP)

This vacancy is a new position.

No Artificial Intelligence or other technology will be used to assess, screen applications and select candidates.

Please send your cover letter and resume by August 7th 2026.

Healthcare Navigator - (RN) Hiring Committee

TAIBU Community Health Centre

27 Tapscott Road, Unit 1

Scarborough, Ontario, M1B 4Y7

Email: recruitment@taibuchc.ca

Fax: 416 644 3542

No telephone enquiries. TAIBU CHC thanks all applicants for their interest. However, only those persons selected for an interview will be contacted.

TAIBU Community Health Centre is an equal opportunity employer and applicants from racialized and minoritized communities are strongly encouraged.