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Request for Proposal (RFP) Number: TNG-08-2025-PEERS001 
Issue Date: September 2, 2025 


IMPORTANT DATES 
Issue Date of RFP September 2, 2025 

Deadline for Candidate Questions September 9, 2025 

Responses to Questions September 12, 2025 

Bid Submission Date September 19, 2025 

Notification of Preferred Candidate &amp; Contract Award Date September 30, 2025 
Consultant begins work October 6, 2025 

Completion of External Review of Peer Programming February 2025 

Completion of internal audit of peer programs May 2025 

Completion of Feasibility Study for Learning Hub October 2026 

Work Completed/Final Reporting December 2026 


Website: The Neighbourhood Group 
 
 
 
 
 

 
The Neighbourhood Group 

 Request for Proposal (RFP) 

Peer Pathways: Elevate to Permanent Employment 

Project Consultant 


<a href="https://www.theneighbourhoodgroup.org/" target="_blank">https://www.theneighbourhoodgroup.org/</a>


2 

1.1 INVITATION TO VENDORS 
 

This Request for Proposal (the “RFP”) is issued by The Neighbourhood Group Community Services (TNGCS). It 
invites prospective candidates to submit a proposal for the opportunity to audit TNGCS’ peer programs and 
scan those of counterpart organizations to assess their pre-employment capacity. Additionally, they will lead 
the exploration of the feasibility of an external peer program resource hub. The goal of this project is to 
understand how peer work can serve as a pathway to permanent employment, enhancing the economic 
mobility of individuals with lived experiences of poverty, settlement, mental health challenges, and substance 
use. The successful candidate will produce a report with recommendations on how to ensure peer work is a 
transferable qualification for permanent employment, including insights on the viability of a resource hub. 

 
This RFP sets out the requirements for the candidates’ proposal and specifies the evaluation criteria 

and selection process for this phase. Candidates must demonstrate a thorough understanding of the 

requirements. The objective in issuing this RFP is to obtain the best overall value, considering quality, 

service, cost, and other relevant factors. 

1.2 TERMS AND CONDITIONS 
 

1.2.1 Terms of Agreement 
 

The Term of this Agreement shall commence upon the contract award date, or such date as may be 
agreed between the parties and continue until all requirements are met and deliverables are approved 
by TNGCS, unless terminated earlier. TNGCS is under no obligation to extend the scope of the work or 
engage the vendor for any subsequent work. 


1.2.2 Candidate Responsibility 
 

In the event the selected candidate fails to accept the contract award, TNGCS reserves the right to 
accept the next qualified bid or any bid which meets the RFP specifications. 
 
TNGCS reviews all bids that are completed and received by the deadline. It is the responsibility of 

the candidate to obtain clarification of any terms or conditions contained in the RFP. Candidates 

may direct questions or seek additional information in writing by e- mail on or before the deadline 

for questions to Serena Nudel, Director of Community Programs at TNGCS, 

<a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>. Candidates may not contact individuals employed by TNGCS or on the 

Board of Directors concerning matters regarding this RFP. Answers to questions from all candidates 

will be responded to all candidates who contact us. 


All costs incurred in the preparation of the proposal is the sole responsibility of the candidates. All 

supporting documentation submitted with the proposal will be retained by TNGCS and not returned. 

Please do not submit confidential material. Candidates may request a debriefing after the contract is 

awarded but based on volume of requests TNGCS cannot guarantee a personal response or debriefing. 


TNGCS reserves the right to request clarifications from candidates and this may take the form of an 
interview. TNGCS reserves the right to negotiate price and work schedule amendments with the 
successful candidate. Successful candidates will respect privacy policies and other applicable policies of 
TNGCS, which will be included in a contract. TNGCS reserves the right not to accept the LOWEST or 
ANY proposal submitted. 


3 

 
PART 2 – PROJECT DESCRIPTION AND DELIVERABLES 

 
2.1 COMPANY DESCRIPTION 
 
TNG Community Services Overview 


The Neighbourhood Group Community Services (TNGCS) is a longstanding social service agency that 
delivers community, anti-poverty and health programs to over 47,000 people across Toronto annually. 
Our vision is a resilient, inclusive society where opportunity, empowerment, and social and economic 
justice lead to a better quality of life for all. With more than 900 staff and the support of over 600 
volunteers, our programs and services address the most pressing issues in our society: poverty, 
homelessness, mental health, unemployment, social isolation, substance use, conflict, violence, youth 
alienation, and the settlement of newcomers. 
 
TNGCS is an amalgamation of Central Neighbourhood House (founded in 1911), Neighbourhood Link 
Support Services (founded in 1975), Kensington Bellwoods Legal Services (founded in 1982), and St. 
Stephen’s Community House (founded in 1962). We joined forces to holistically address city-wide 
issues, provide comprehensive services to our participants, and work most effectively with our funders, 
donors, volunteers, and community members to build a healthier, more vibrant Toronto. 
 
Peer Program Overview 
 
For the past 20 years, TNGCS’s peer program has supported individual development while 
strengthening the broader system by providing opportunities for skill development and meaningful 
employment. Peers are people with lived experience of homelessness, substance use, mental health 
challenges, settlement and poverty who are employed to support service users with their ability to 
relate to their struggles, build trust and deliver programs with an empathetic approach. Peers are 
typically former program participants seeking employment in a supportive and familiar environment as 
a stepping stone to long-term, permanent work. Most are hired in the programs they recently 
participated in and, therefore, have relevant personal experience with service users' day-to-day barriers 
and struggles. At TNGCS, early examples include peer workers with our perinatal newcomer program, 
peer interpreters with our women’s settlement program, and a specialized peer leadership program in 
our youth services department. 
 
Our peer program develops employability skills, improves access to good wages, strengthens mutual 
support networks of people with lived experience, and recognizes lived experience as a qualification for 
employment. The peer model at TNGCS has been replicated across departments and today we currently 
employ close to 300 peer workers on an annual basis in the following areas: Urban Health and 
Homelessness Services (UHHS), Newcomer Services, Children and Youth, Childcare, and our Food Bank. 
Crucially, we embrace the adage “nothing about us without us” by giving participants the opportunity to 
meaningfully shape and guide programs that serve their very communities – keeping our services 
relevant and suited to evolving needs. 

 
2.2 PROJECT BACKGROUND 
 
TNG Community Services has been funded by the Metcalf foundation to deliver an 18-month program 
titled Peer Pathways: Elevate to Permanent Employment will address sector-wide challenges with 


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peer employment. Although lived experience is recognized as a qualification for work in the non-profit sector, 
the transferability of peer roles is limited, hindering transitions to stable employment. Peers gain valuable 
work experience, but many do not possess the requisite qualifications to advance to permanent roles, even 
internally at TNGCS where we accept equivalency for educational credentials, provide training and recognize 
lived experience. This limits economic mobility and access to stable, decent work. 
 
Without shareable resources and a structured framework that supports peer advancement into permanent 
employment across sectors, our ability to scale and share a proven framework with counterparts is limited. 
We aim for our analysis to explore how peer work can best prepare people for work in a range of sectors, not 
only social services environments, and how peer employment can be universally legitimized as a qualification 
for work. We aim to explore how peer work can be better recognized and enhanced to be transferrable 
qualification for permanent employment, and to assess the viability of a resource hub that strengthens peer 
program capacity across the non-profit sector. We aspire to create equitable pathways to employment by 
enabling people with lived experience who face systemic barriers to secure meaningful work experiences that 
lead to enduring, gainful employment. 

 
The Peer Pathways: Elevate to Employment project will include: 
 • A comprehensive internal audit of TNGCS’ peer program across departments. This will include a needs 
assessment to evaluate our capacity to prepare peers for permanent employment. We will conduct 
interviews with current and past peers and a focus group and visioning session with Senior Leadership 
and program leads 
 
 • An environmental scan assessing the pre-employment capacity of peer programs across various 
organizations, including social service agencies and other sectors. As part of this scan, the Canadian peer 
certification standards and best practices will be reviewed to assess their impact on individual career 
advancement 
 
 • Feasibility study of an e-learning hub to share resources and build non-profit sector capacity to deliver 
effective peer programs 


2.3 SCOPE OF SERVICES AND KEY DELIVERABLES 
 

Key deliverables include: 
 

1. Conduct Comprehensive Internal Audit: 
o Develop audit framework and tools (interview guides, focus group protocols, etc.) in collaboration 

with TNGCS project leads 
o Conduct interviews, focus groups, questionnaires with current and former peers 
o Facilitate focus groups and visioning sessions with senior leadership and program leads 
o Data analysis: strengths, weaknesses, opportunities, threats 

2. Conduct an External Review 
o Outreach to partners and counterpart organizations 
o Review Canadian peer certification standards and other relevant literature 
o Conduct interviews/focus groups and/or send questionnaires to partners 
o Integrate findings, identify best practices, emerging programs 

3. Assess feasibility of a Learning Hub 
o Conduct stakeholder interviews (staff, other organizations, government) 
o Research existing e-learning platforms and digital content 


5 

o Identify and connect with potential partners in technology delivery 
o Analyze feasibility: cost, demand, scalability 

4. Prepare a final report with findings and key recommendations 
 

2.4 STAKEHOLDERS 
 

TNGCS anticipates that to complete the deliverables outlined in Section 2.3, the selected candidate will work 
with TNGCS Project Leads, Senior Leadership Team and program managers/leaders. The work will also require 
engagement with current and past TNGCS Peers. TNGCS has formed partnerships with many organizations that 
offer peer programs. These partnerships will be leveraged in order to conduct the external review. Project 
partners include: The Shelter Sector Pipeline Project, CAMH, UHN, Fred Victor, Inner City Health Partners, 
Parkdale Queen West Community Health Centre, St. Felix Centre, LOFT Community Services, Good Shepherd, 
Homes First, Access Alliance, Flemingdon Health, the 519, Jarvis Collegiate Institute, Westview Centennial 
Secondary School 

 
PART 3 – SUBMISSIONS AND EVALUATION 


3.1 Evaluation Overview 
 

Candidate proposals will be scored based on qualifications of team, quality of plan, and pricing. An 
interview may be requested to clarify information in the proposal. Evaluation will include a reference 
checking component and references are requested. 


Scoring Component Weight as % of Combined 
Rated score 

Candidate/Candidate Team 
Qualifications and 
experience (including 
similar work for other 
organizations) 
 

30% 

Quality and completeness 
of project plan 


30% 

Understanding of working 
from an antiracist and 
equity lens 

20% 

Pricing 
(Based on a formula of lowest 
bid cost divided by candidate bid 
cost multiplied by 20) 
 

20% 

Total 100% 
 
 
 
 
 
 
 


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3.2 Submission Requirements 
 
Please include: 

 
1. A cover page with Candidate information (name, address, website, contact information) 
2. A summary of Candidate/Team qualifications 
3. A proposed project plan and schedule of work (see dates on the cover of this RFP) 
4. Project pricing showing labour, expenses, taxes, total and the per diem rates for team members 

(Maximum bid is $32,000) 
5. Contact information for two professional references with brief description of the relationship 

 
3.3 Submission Instructions 
 
Please submit proposal by mail or by e-mail in PDF format. 
 

For mail, please use “TNG-08-2025-PEERS001” c/o 349 Ontario Street, Toronto, M5A 2V8 
For e-mail, please use Subject: “TNG-08-2025-PEERS001” to <a href="mailto:serena.nudel@tngcs.org" target="_blank">serena.nudel@tngcs.org</a>

The Neighbourhood Group

RFP Peer Pathways: Elevate to Permanent Employment

Opportunity Overview – Education Coordinator Service ProviderThe Chartered Governance Institute of Canada (CGIC) is inviting proposals for the provision of Education Coordinator services in support of the successful delivery of CGIC’s academic programs.&nbsp;Accountable directly to the Director of Education (DoE), the Education Coordinator will serve as the first point of contact for inbound education-related inquiries, provide guidance and administrative support to learners and registrants, support program scheduling and administration, assist with education-related meetings and projects, support the organization’s Learning Management System (LMS), and collaborate with the DoE on continuous process improvements.In addition, this function will support the achievement of the organization’s enrollment growth goals, by engaging directly with prospective and current learners to provide accurate information, guide them through program options, and convert advising interactions into registrations and program participation. This includes promoting additional training and education opportunities, ensuring that every interaction strengthens both learner success and CGIC’s education growth.Note: CGIC seeks proposals from individuals, or organizations interested in delivering the scope of services as outlined below, via an independent contractor model.Scope of ServicesAcademic Programs (IQP, DEAP, Micro-credentials)<ul><li>Inbound Inquiries &amp; Sales Engagement: Act as the first point of contact for all inbound education-related inquiries. Provide accurate advice and information while also taking a proactive role in closing registrations and upselling education/training opportunities.</li><li>Scheduling &amp; Coordination: Support the DoE in finalizing scheduling of classes, examinations, and program sessions for the International Qualifying Program (IQP), Directors’ Education and Accreditation Program (DEAP), and micro-credentials.</li><li>Application &amp; Registration Management: Process candidate and registrant applications, manage examination and course registrations, and maintain accurate databases.</li><li>Participant Support: Provide guidance on academic planning, shepherd participants through program requirements, and ensure timely, professional responses to inquiries. Escalating t the DoE as required.</li><li>Program Delivery Administration: Coordinate program logistics, including speaker arrangements, class schedules, session materials, assessment processes, and certification issuance.</li><li>Academic Records: Maintain and administer accurate and confidential student/registrant records, transcripts, outcomes, and certificates.</li></ul>Cross-Divisional Engagement<ul><li>Collaborate with other CGIC divisions to align program delivery with organizational initiatives, and the support or functional level as required.</li><li>Assist the DoE with outreach and engagement activities to strengthen connections between education programs and CGIC’s broader membership and advocacy goals.</li></ul>Meeting Administration (ETCSC, ARP, SAC)<ul><li>Provide administrative support for education-related committees, including the Education, Training &amp; Candidate Success Committee (ETCSC), the Academic Review Panel (ARP), and the Subject Advisory Committee (SAC).</li><li>Responsibilities include scheduling meetings, assisting in the preparing and distributing agendas and materials, recording and circulating minutes, assisting in the tracking of action items, and supporting follow-up activities.</li></ul>Education Projects &amp; LMS Administration<ul><li>Provide administrative support to the DoE and project stakeholders in the execution of key education-related projects (e.g., curriculum updates, program enhancements, special initiatives).</li><li>Administer the organization’s Learning Management System (LMS), including uploading and maintaining course content, enrolling participants, monitoring usage, generating reports, and troubleshooting user issues.</li></ul>Process Improvement &amp; Service Efficiency<ul><li>Collaborate with the DoE to identify and implement process improvements across education programs and operations.</li><li>Recommend and apply efficiencies that improve service provision, administrative effectiveness, and participant experience.</li><li>Support the development of standardized workflows, documentation, and reporting systems to enhance program delivery.</li><li>Support and assist the DoE in the implementation of technical solutions to improve process workflows.</li></ul>General Administrative Support<ul><li>Prepare reports, spreadsheets, and summaries for the DoE as required.</li><li>Assist in implementing program updates, assessments, and evaluation processes.</li><li>Provide general administrative support for the effective operation of the CGIC education portfolio.</li></ul>Capabilities<ul><li>Education: Bachelor’s degree in a related field (education, administration, business, or similar) required.</li><li>Experience: Prior experience in academic advising, program administration, student services, or higher education strongly preferred. Experience in consulting/advisory based sales is an asset, especially within a training or educational context.</li><li>Sales &amp; Service Orientation: Strong ability to build relationships, provide program advice, and proactively convert inquiries into registrations and upsell education opportunities.</li><li>Communication: Excellent written and verbal communication skills for advising and influencing decision-making.</li><li>Organizational Skills: Strong ability to manage schedules, records, logistics, meetings, projects, and workflows with accuracy and attention to detail.</li><li>Technical Skills: Experience administering or working with an LMS, databases, and reporting systems.</li><li>Continuous Improvement: Ability to analyze processes, recommend efficiencies, and support implementation of improvements including technical process.</li></ul>Proposal Requirements Interested parties are invited to submit a proposal that includes:<ul><li>A&nbsp;cover letter or statement of interest outlining qualifications and approach to providing the services described in this RFP.</li><li>A&nbsp;resume or capability statement highlighting relevant experience, capabilities and capacity.</li><li>References from similar contracts or service engagements.</li><li>A&nbsp;proposed fee structure or rate schedule.</li></ul>Submission ProcessAll interested parties should submit their proposals by email, marked in the Subject line “CGIC Education Coordinator Proposal” to:The Director of EducationMr. Brock OliveEmail: <a href="mailto:brock@cgiofcanada.ca" target="_blank">brock@cgiofcanada.ca</a>TimelineKey Dates for RFP Submission and Selection Process<ul><li>RFP Release Date:&nbsp; August 22, 2025</li><li>RFP Submission Deadline:&nbsp;September 19, 2025</li><li>Board Selection of Successful Candidate:&nbsp;October 1, 2025</li></ul>About CGICCGIC is the Canadian Division of The Chartered Governance Institute, a global professional body dedicated to governance and company secretarial practice. CGIC champions the interests of governance professionals in Canada by promoting the highest standards of governance through comprehensive education, effective advocacy, and continuous professional development.

Chartered Governance Institute of Canada (CGIC)

Education Coordinator Service Provider

Request for Proposal (RFP) 


For Management Services Company 

Issued by: The Chartered Governance Institute of 
Canada 

Date Issued: August 22, 2025 

Proposal Due Date: September 19, 2025 


1. Introduction 
The purpose of this Request for Proposal (RFP) is to support The 
Chartered Governance Institute of Canada in identifying and selecting 
qualified organizations with the proven capacity and experience to deliver 
the services outlined herein efficiently and cost-effectively. Please note 
that the service requirements described in this RFP are subject to 
refinement or adjustment during the evaluation and negotiation process. 

2. About The Chartered Governance Institute of Canada (“CGIC”) 
CGIC is the Canadian Division of the Chartered Governance Institute, a 
global professional body dedicated to governance and company secretarial 
practice. CGIC represent the interests of governance professionals in 
Canada and works to promote excellence in governance through 
education, advocacy, and professional development. 

The organization serves a community of over 1,100 members across 
Canada, the United States, and the Caribbean. The organization is governed 
by a volunteer Board of Directors and strengthened by the commitment of 
approximately 30 dedicated volunteers who support its programs and 
operations. 

The Chartered Governance Institute (CGI) is a global network dedicated to 
delivering certification programs for governance professionals. The 
Canadian division, CGI of Canada, offers two recognized certification 
programs designed to equip individuals for key roles such as company 
secretary, governance advisor, risk manager, compliance manager, and 
board director. 

3. Scope of Services 
The Chartered Governance Institute of Canada (CGIC) is seeking a qualified 
management company to deliver a comprehensive suite of services, 
including association management, certification program administration, 
and marketing and communications support. The successful firm will be 
engaged under a three-year contract 


3.1 Organizational Presence 

 • Provide CGIC with organizational presence, including telephone, 
email, and mailing address 

 • Manage day-to-day administration, including correspondence, 
telephone calls, and emails 

3.2 Executive Services (Work in Conjunction with the Executive 
Director) 

 • Support the secretarial needs of the Executive Director 
 

3.3 Financial Management 

 • Handle day-to-day cash flow management, including reviewing and 
managing payables and receivables 

 • Manage bank accounts and the credit card merchant account and 
monitor cash balances 

 • Record and code deposits and payments, and reconcile accounts 
 • Prepare monthly financial statements and the annual budget 

according to the required 
timelines 

 • Prepare monthly Branch Fee reports according to the required 
timelines 

 • Communicate with the Auditor to support the preparation of annual 
audited statements 

 • Assist with compliance with Federal tax regulations, including 
completion and filing of all tax returns and forms 

 • Manage insurance policies 
 • Management of payroll for CGIC staff – payment of staff, managing 

payroll remittances, etc. 
 • Maintenance of CGIC staff hours, plus maintaining records 


3.4 Membership Management 
 • Manage all membership processes, including handling inquiries 

from members, ensuring membership information is up to date and 
accurate, reviewing applications, and preparing membership and 
program certificates 

 • Prepare monthly membership reports according to the required 
timelines 

 • Prepare monthly Branch membership reports 
 • Maintain a public-facing website with job postings and information 

about upcoming events 
 • Disseminate information about upcoming professional development 

and networking events 
 • Manage logistics for online CPD webinars and host online member 

events 
 • Identify and encourage Graduates to apply for Associateship and 

Associates to apply for Fellowship within the Institute 
 • Coordinate the Special Entry process 
 • Manage the annual awards program 
 • Conduct surveys of current membership, prospective members, and 

student members as required. 
 

3.5 Program Management – (Working in conjunction with the 
Director of Education) 

 • Provide administration support for the International Qualifying 
Program 
ï§ Process the financial and membership components of candidate 

applications. The Director of Education will be responsible for 
reviewing candidate applications, shepherding candidates 
through the program and informing candidates of the outcome 

ï§ Produce/distribute certificates of completion 
 

 • Provide administrative support for the DEAP program 
ï Process the financial and membership components of participant 

applications. The Director of Education will be responsible for 


shepherding participants through the DEAP program and 
determining participant outcomes 

ï Coordinate program and manage logistics for sessions held in 
Canada. The Director of Education will be responsible for logistics 
for all sessions held in the Caribbean 

ï Produce/distribute certificates of completion 

These program administrative services include providing logistical 
administrative support to a third-party Director of Education to implement 
an International Qualifying Program (IQP) – two exam sessions annually – 
and a Director’s Education and Accreditation Program (DEAP) –
approximately ten training sessions held in Canada or the Caribbean in any 
given year. 

4. Proposal Requirements 
Interested parties should submit their proposal to include the following 
information: 

Executive summary, company profile, team bios, service approach, pricing, 
references, and sample deliverables. 

5. Proposal Evaluation Criteria 
Please refer to the attached scorecard for details 

6. Timeline 

Key Dates for RFP Submission and Selection Process 

 • RFP Release Date: August 22, 2025 
 • RFP Submission Deadline: September 19, 2025 
 • Board Selection of Successful Candidate: October 1, 2025 


7. Submission Details 
All interested parties should submit their RFP proposal by email, marked 
in the Subject line “CGIC Management Services Application” to: 

 
The Chair of the Executive Committee, Mr. Kim Chua 
Email: <a href="mailto:kschua60@gmail.com" target="_blank">kschua60@gmail.com</a> 

All proposals must include the following information: 

Contact name, title, email, and submission format. 

8. General Terms and Conditions 

CGIC reserves the right to reject any or all proposals, to waive any 
informalities or irregularities in the proposal process, and to accept the 
proposal deemed most advantageous to the organization. Submission of a 
proposal does not guarantee any contractual obligation on the part of 
CGIC. 

All costs incurred in the preparation and submission of a proposal, 
including any travel or presentation expenses, shall be borne solely by the 
respondent and will not be reimbursed by CGIC under any circumstances. 

The successful respondent will be expected to enter into a formal contract 
with CGIC. The contract will outline the scope of services, timelines, 
performance expectations, reporting requirements, and applicable terms 
and conditions. CGIC reserves the right to negotiate the final terms of the 
agreement to ensure alignment with organizational priorities and 
compliance with applicable policies. 


Proposal Evaluation Scorecard 
Evaluation Criteria Weight (%) 

Relevant experience 25 

Approach and methodology 20 

Cost and value 20 

Qualifications of team 15 

References and reputation 10 

Responsiveness to RFP 10 


<ul>	<li>1. Introduction</li>
	<li>2. About The Chartered Governance Institute of Canada (“CGIC”)</li>
	<li>3. Scope of Services</li>
	<li>4. Proposal Requirements</li>
	<li>5. Proposal Evaluation Criteria</li>
	<li>6. Timeline</li>
	<li>7. Submission Details</li>
	<li>8. General Terms and Conditions</li>
	<li>Proposal Evaluation Scorecard</li>
</ul>

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Request&nbsp;for&nbsp;Proposal&nbsp;(RFP)Language Interpretation ServicesThe&nbsp;Vaughan&nbsp;Community&nbsp;Health&nbsp;Centre (VCHC)&nbsp;is seeking a qualified language interpretation company to provide comprehensive interpretation services. These services will support our commitment to accessibility and effective communication for clients with limited English proficiency or those who are deaf or hard of hearing.BACKGROUNDThe Vaughan Community Health Centre (VCHC)&nbsp;is a non-profit, community-governed organization funded by the Ontario Health Central and the Ontario Ministry of Health. VCHC provides primary health&nbsp;care, health promotion, illness prevention and community-based programs to meet the needs of Northern York Region and Western York Region residents using an interdisciplinary staff team approach.&nbsp;In particular, we&nbsp;serve those people experiencing barriers to accessing health care services due to culture, language, age, chronic illness, or the like. As part of the health promotion framework of our services, we work in partnership with other community-based health and social service organizations to address individual, family, and community needs.&nbsp;&nbsp;INTRODUCTIONVCHC invites qualified language interpretation vendors to submit a proposal for comprehensive professional interpretation services which include over-the-phone interpretation (OPI), video remote interpretation (VRI), face-to-face (on-site) interpretation, and American Sign Language (ASL). The services will support our linguistically diverse client base across a range of contexts including healthcare, mental health, and social services.SCOPE OF SERVICE AND PROPOSAL DETAILSThe Vendor must include the following details in the proposal:<ol><li>Interpretation Modalities</li></ol>Description of delivery service methods for each modality offered:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-Face (On-Site) Interpretation</li><li>American Sign Language (ASL) – both VRI and on-site</li></ul>2. Language Coverage and Certification<ul><li>Range of languages offered</li><li>Number of interpreters trained for each language and their availability&nbsp;</li><li>Interpreter qualifications including training on privacy, confidentiality</li></ul>&nbsp; 3. Pricing Structure&nbsp; &nbsp;Provide a detailed breakdown of pricing, including but not limited to:<ul><li>Per-minute or per-hour rates for:<ul><li>Over-the-Phone Interpretation (OPI)</li><li>Video Remote Interpretation (VRI)</li><li>Face-to-face (on-site) Interpretation</li><li>ASL interpretation – both VRI and on-site</li></ul></li><li>Any minimum usage fees or session durations</li><li>No show/cancellation fees</li><li>Travel costs or surcharges (for on-site)</li><li>ASL-specific rates</li><li>Volume discounts or tiered pricing</li><li>Subscription or license fees for reporting tools (if applicable)</li><li>Setup or integration fees (if applicable)</li></ul>4. Booking &amp; Scheduling Procedures<ul><li>Describe how services are requested (e.g., portal, phone, email)</li><li>Availability (24/7, business hours)</li><li>Advance notice required</li><li>Emergency/urgent request handling &nbsp;</li></ul>5. &nbsp;Service Delivery Timeline<ul><li>Average response times and service availability</li><li>Minimum lead time for scheduling on-site interpreters</li><li>ASL interpreter availability standards</li></ul>6. Quality Assurance &amp; Issue Resolution&nbsp; &nbsp; &nbsp;Describe customer support structure and procedures for handling:<ul><li>Inappropriate interpretation</li><li>Technical issues (e.g., call drops, video/audio problems)</li><li>Billing discrepancies</li></ul>Include:<ul><li>Response time SLA (Service Level Agreement)</li><li>Contact methods for support</li><li>Escalation paths</li></ul>7. Invoicing and Financial Requirements7.1 Invoice Frequency<ul><li>Weekly, bi-weekly, or monthly</li><li>Payment terms (e.g., Net 30) &nbsp;</li></ul>7.2 Invoice StructurePlease include a sample invoice template. Each invoice should include:<ul><li>Service date and time</li><li>Client ID or department</li><li>Interpreter ID (if applicable)</li><li>Modality used</li><li>Language</li><li>Duration or session time</li><li>Total charge (Sub Total, Tax &amp; Total)</li><li>Summary of services by category (optional)</li></ul>8. Technical and Reporting/Analytics RequirementsThe Vendor must provide:<ul><li>A secure and reliable platform for delivering remote services (e.g. OPI and VRI)</li><li>Data security and privacy measures</li><li>Real-time and scheduled access to a web-based portal or reporting tool for:</li><li>Budget monitoring</li><li>Access to invoices</li><li>Usage statistics</li><li>Service type utilization (by language, modality, organization, etc.)</li><li>Client profile insights (e.g. top 10 languages used, etc.)</li><li>No show/cancellation trends</li><li>Downloadable reports</li><li>Data export capabilities in Excel/CSV format</li><li>Please include sample service reports &nbsp;</li></ul>9. Vendor Qualifications and ExperiencePlease include the following (and more):<ul><li>Company profile, experience, and qualifications</li><li>Types of clients served, and size of organizations served</li><li>Geography of service delivery</li><li>Experience in serving racially diverse and vulnerable clients in non-profit, community-based healthcare, mental health, and social services settings</li></ul>10. Proposal to include the following appendices:<ul><li>Appendix A: Sample Invoice Template</li><li>Appendix B: Sample Service Report</li><li>Appendix C: List of 3 client references</li></ul>EVALUATION CRITERIAProposals will be evaluated on the following criteria:<ul><li>Service capabilities and range of languages offered</li><li>Experience and references</li><li>Pricing and cost-effectiveness</li><li>Reporting and analytics capabilities</li><li>Compliance with data security standards</li><li>Customer support and account management</li></ul>SUBMISSION DETAILSTimelineProposal Submission Deadline: September 12, 2025&nbsp;Anticipated Start Date: November 2025&nbsp;Please submit your proposal electronically to&nbsp;<a href="mailto:ychau@vaughanchc.com" target="_blank">ychau@vaughanchc.com</a> by September 12, 2025 by 5:00pm. Questions for this RFP may be directed to Yuki Chau by September 9, 2025.Thank you for your interest!

Vaughan Community Health Centre

Request for Proposal (RFP) Language Interpretation Services

The objective of the consultancy would be to support CODE’s research activities across its programs. &nbsp;&nbsp; &nbsp;The&nbsp;Consultant&nbsp;will work closely with the program managers of the respective programs, as well as&nbsp;coordinate&nbsp;with&nbsp;project&nbsp;partners and&nbsp;stakeholders,&nbsp;ensuring that implementation, data collection, data analysis, and knowledge management/dissemination are undertaken in a timely, effective, and compliant with both CODE and donor standards.This&nbsp;role&nbsp;is&nbsp;essential in&nbsp;ensuring&nbsp;strong coordination and oversight; robust data collection and analysis; and&nbsp;effective dissemination of findings and results.

CODE

Research Consultant

1.0 Introduction NPower Canada is a leading national charity that launches underserved youth and adults into meaningful and sustainable digital careers. Our current funding model is robust, with a strong base of support from government grants (60%), as well as significant contributions from corporate partners and foundations. We are currently working towards an $18M operating budget for this fiscal year, and we are seeking to expand and diversify our revenue streams to secure our long-term financial health and scale our impact. We are seeking a highly experienced fundraising consultant with a proven track record of helping charities like ours to identify, assess, and develop new revenue streams. We require a partner with a lean, action-oriented approach who can move quickly from analysis to a tangible, actionable strategy. Our goal is to complete the initial strategy development within 3-4 months. 2.0 Project Objectives &amp; Scope of Work The primary objective of this engagement is to conduct a comprehensive assessment of new revenue stream opportunities and develop a clear, actionable strategy for NPower Canada. &nbsp;This project will be executed in two distinct phases and the selected consultant will be responsible for the following key activities: Phase 1: Strategic Assessment and Development (3-4 months) Objective: To provide a comprehensive and actionable strategy to diversify Npower Canada’s revenue streams, with a focus on new areas such as major individual giving, impact investing models, and fee-for-service opportunities. Key Activities: • Discovery: A swift and focused review of our current financial model, existing grants and contributions, and interviews with senior leadership. • Strategic Analysis: A targeted market conditions scan to identify and evaluate new funding opportunities specifically relevant to our mission and scale. • Strategy Development: A detailed report that evaluates and prioritizes potential new revenue streams and provides a clear recommendation on which to pursue, as well as competitor positioning, brand strengthening, and value proposition to remain competitive against or leading over other workforce nonprofits. The report must include: a. A clear case for support for each viable revenue stream identified b. An ideal prospect profile and list of identified target prospects c. A detailed implementation roadmap with key milestones d. Budget and resource recommendations (staffing, technology, etc.) Phase 2: Execution Support (Optional Add-on, Timeframe to be negotiated) Objective: To direct the initial execution of the Phase 1 strategy. This will be an optional, negotiated engagement following the successful completion of the first phase. Potential Activities: The consultant may assist with activities such as staff job descriptions and recruitment, major gift prospect cultivation, foundation proposal development, and coaching Npower Canada’s internal team.3.0 Proposal Submission Requirements The bidder’s proposal will be limited to 8 pages (single sided); font size no smaller than 11 and submitted electronically. The proposal must have a Table of Contents. The bidder’s proposal must consist of the following items arranged in the order given: • Cover Letter: An introduction to your firm and a summary of why you are a good fit for this project. • Proposed Methodology: A detailed description of your proposed work plan, including your approach to the objectives outlined in this RFP, and a preliminary timeline. • Consultant/Company Profile – include documentation to support organizational stability, relevant project team staff and related resumes or biographies, details providing area of expertise, specific roles, and relevant accomplishments. • Budget &amp; Fee Structure: A clear, detailed budget for core strategy development (Phase 1 of the project). All quotes must be provided in CDN Dollars and must include a budget reasonably within the range of $35-55k (or hourly equivalents) that corresponds with the proposed timeline and list of deliverables. Any anticipated travel and related expenses anticipated during the term of the contract must be detailed and included in the bid. NPower Canada is a non-profit organization, so cost-efficiency is critical. NPower Canada may wish to negotiate costs with preferred bidders. The execution support phase (Phase 2) requires further scoping and is to be negotiated, based on the outcomes of Phase 1. • Relevant Experience: A summary of at least three similar projects i.e. high-value funding and related project goals and outcomes achieved that you have completed with timely closures. List any associated challenges and indicate expertise in navigating. • Provide client references including contact names, phone numbers and email addresses for references that can provide information relevant to bidder’s experience on related types of work undertaken in the last three years. • Conflict of Interest: A statement confirming there are no conflicts of interest. All bidders will be required to declare any conflict of interest with the organization. • Confidentiality &amp; NDA Requirement - All consultants/firms shortlisted for this engagement will be required to execute a Non-Disclosure Agreement (NDA) with NPower Canada prior to receiving access to detailed background materials, partner/funder information, or participating in interviews. By submitting a proposal, respondents acknowledge and agree to this requirement. The bidder shall bear all costs for preparing the proposal. 4.0 Timeline &amp; Budget • RFP Release Date: August 26, 2025 • Deadline for Questions: September 12, 2025 • Proposal Submission Deadline: September 19, 2025 • Interviews: Week of September 29, 2025 • Consultant Selection &amp; Notification: October 10, 2025 • Project Commencement: October 20, 2025 5.0 Contact Information Please direct any questions regarding this RFP and submit your proposal electronically to: Molly Hill, Vice President, Development, NPower Canada, <a href="mailto:molly.hill@npowercanada.ca" target="_blank">molly.hill@npowercanada.ca</a>. We look forward to receiving your proposals and partnering with an exceptional consultant to help NPower Canada grow our impact.<ul><li>SUBMITTED PROPOSAL EVALUATION Relevant Experience demonstrates a track record of securing multi-year funding, building joint ventures, and partnership management. Understanding of NPower Canada’s context is evidenced with experience with nonprofits, workforce development and talent or economic relevant innovations Methodology &amp; Work Plan demonstrates clarity, feasibility, and innovation of approach, and particularly identifying diverse income streams Capacity Building Approach includes a practical plan Value for Money indicated by clear justification of fees, willingness to structure performance-based incentives. Total Score = 100. Proposals above 75% threshold shortlisted for interviews</li></ul>

NPower Canada

Fundraising Consultant - Request for Proposal (RFP)

REQUEST FOR PROPOSALS (RFP) Design and Development of Anti-Oppression Toolkit and Education Modules Congress of Aboriginal Peoples (CAP)Issue Date:&nbsp;August 7, 2025 Closing Date:&nbsp;September 07, 2025 Contact:&nbsp;Jessica Dawson, Director of Governance Support<h3>1. Overview</h3>The Congress of Aboriginal Peoples (CAP) is inviting proposals from qualified individuals, consultants, or firms to design and develop a comprehensive&nbsp;Anti-Oppression Toolkit and Education Modules, with a focus on&nbsp;Indigenous-specific content&nbsp;and&nbsp;lateral violence, supported by accessible, digital educational materials and a train-the-trainer delivery model.This work will help CAP and its communities, Indigenous Peoples living off-reserve and in urban and rural areas across Canada, advance reconciliation by equipping service providers, community leaders, and partners with the tools to recognize, prevent, and address oppression and systemic discrimination.<h3>2. Background</h3>As Canada continues its journey toward reconciliation, it is essential to deepen public understanding of the&nbsp;ongoing impacts of colonialism,&nbsp;systemic racism, and&nbsp;lateral violence&nbsp;within and beyond Indigenous communities. CAP recognizes that anti-oppression education must go beyond awareness and move into actionable frameworks that create equitable and inclusive environments, especially in service delivery and policy-making.This initiative seeks to develop resources grounded in Indigenous Knowledge, informed by the&nbsp;Seven Grandfather Teachings&nbsp;and the&nbsp;Four Directions, and reflective of the unique lived experiences of urban and off-reserve Indigenous Peoples, 2SLGBTQIA+ individuals, people living with disabilities, and racialized communities.<h3>3. Project Objectives</h3>The selected consultant or team will be responsible for:<ul><li>Designing an&nbsp;illustrated, accessible Anti-Oppression Toolkit, focused on anti-racism, lateral violence, and systemic oppression.</li><li>Developing&nbsp;educational modules&nbsp;for online access.</li><li>Creating a&nbsp;"Train the Trainer"&nbsp;handbook&nbsp;to support provincial affiliates and partners in delivering the materials.</li><li>Supporting the&nbsp;digital dissemination&nbsp;of materials through a user-friendly online platform.</li></ul><h3>4. Scope of Work</h3><h4>Phase 1: Community Engagement and Knowledge Development</h4><ul><li>With the support of the CAP project team, engage with CAP communities, youth, Elders, Knowledge Keepers, 2SLGBTQIA+ individuals, and subject matter experts.</li><li>Conduct research and literature review on Indigenous-specific anti-oppression and lateral violence.</li><li>Identify themes, frameworks, and traditional teachings to inform the toolkit.</li></ul><h4>Phase 2: Development of Toolkit and Education Modules</h4><ul><li>Design a modular, illustrated toolkit structured around Indigenous values (e.g., Seven Grandfather Teachings, Four Directions).</li><li>Create educational content and standalone printable tools.</li><li>Ensure all materials are accessible (e.g., screen-reader compatible, plain language, captioned).</li><li>Include content addressing racial justice, disability inclusion, 2SLGBTQIA+ inclusion, and trauma-informed practice.</li></ul><h4>Phase 3: Digital Platform Development</h4><ul><li>Design and implement a web-based platform for accessing the toolkit and modules as an addition to our existing website.</li><li>Integrate online training modules and downloadable resources.</li><li>Ensure compatibility across devices and compliance with accessibility standards.</li></ul><h4>Phase 4: Train the Trainer and Dissemination</h4><ul><li>Develop and deliver a “Train the Trainer” program for CAP’s provincial and territorial organizations and Councils.</li><li>Provide CAP with all facilitation guides, learning materials, presentation decks, and user manuals.</li><li>Finalize dissemination strategy for public access and internal delivery.</li></ul><h3>5. Deliverables</h3><ul><li>A&nbsp;fully designed, accessible Anti-Oppression Toolkit, in English and French</li><li>At least&nbsp;four education modules, including videos, slides, and supplementary tools.</li><li>A&nbsp;web-accessible platform&nbsp;for toolkit and training materials</li><li>A&nbsp;Train-the-Trainer facilitation guide&nbsp;and supporting resources</li></ul><h3>6. Proposal Requirements</h3>Applicants should submit a proposal that includes:<ul><li>Cover Letter</li><li>Company/Consultant Profile, including experience with anti-oppression, reconciliation, or Indigenous-focused projects</li><li>Understanding of Scope and Approach&nbsp;to Indigenous anti-oppression education</li><li>Detailed Work Plan and Timelines&nbsp;aligned with the project phases</li><li>Budget, including consultant fees, materials, platform development, translation, and delivery costs</li><li>Examples of Relevant Work or Portfolios&nbsp;(digital materials, toolkits, educational videos, etc.)</li><li>Two (2) References</li></ul><h3>7. Evaluation Criteria</h3><ul><li>Relevant Experience with Indigenous Issues &amp; Anti-Oppression</li><li>Cultural Appropriateness &amp; Community Engagement Approach</li><li>Technical Proposal &amp; Creativity</li><li>Budget and Cost Efficiency</li><li>Quality of Previous Work/Portfolio</li></ul><h3>8. Submission Instructions</h3>All proposals must be submitted electronically in PDF format to:Jessica Dawson, Director of Governance Support Email:&nbsp;<a href="mailto:J.Dawson@abo-peoples.org" target="_blank">J.Dawson@abo-peoples.org</a>&nbsp; Subject Line:&nbsp;RFP – Anti-Oppression Toolkit ProposalLate or incomplete submissions will not be considered. CAP reserves the right to request additional information, and to accept or reject any or all proposals.<h3>9. Additional Notes</h3><ul><li>Proponents must ensure Indigenous leadership and/or collaboration throughout the project.</li><li>CAP will retain intellectual property rights for all materials developed.</li><li>All content must meet accessibility standards.</li><li>French-language translation must be included for all final materials.</li></ul>

Congress of Aboriginal Peoples

REQUEST FOR PROPOSALS (RFP) Design and Development of Anti-Oppression Toolkit and Education Modules

REQUEST FOR PROPOSALS (RFP) Truth Telling Project – Documentary Production Congress of Aboriginal PeoplesIssue Date:&nbsp;August 07, 2025 Closing Date:&nbsp;September 07, 2025 Contact:&nbsp;Jessica Dawson, Director of Governance Support1. OverviewThe Congress of Aboriginal Peoples (CAP) is seeking proposals from qualified media production firms or independent producers to produce a professional documentary as part of our&nbsp;Truth Telling Project, which supports reconciliation and combats racism through the sharing of stories and lived experiences of off-reserve and non-status Indigenous Peoples.The final deliverable will be a&nbsp;30-60 minute professionally produced documentary style film, developed in collaboration with the CAP project team. The documentary will feature filmed interviews and existing archival material and will be distributed as part of CAP’s reconciliation and education efforts.2. BackgroundThe Truth Telling Project is part of CAP’s broader mandate to raise awareness of the realities faced by Indigenous Peoples living off-reserve, including systemic racism and exclusion from policy and programs. This project aims to advance reconciliation through storytelling, while creating high-quality educational and advocacy tools for public, community, and policy audiences.3. Scope of WorkThe successful proponent will complete all phases of documentary development and production as outlined below:Phase 1: Pre-Production<ul><li>Attend an initial planning meeting with the CAP project team.</li><li>Collaborate with CAP to identify and confirm 7–10 key informants/interviewees.</li><li>Source and review relevant archival or existing media content.</li><li>Develop a detailed project management and production plan.</li><li>Confirm filming locations and create a filming schedule.</li></ul>Phase 2: Production<ul><li>Film 7–10 interviews using professional-grade video, lighting, and audio equipment.</li><li>Ensure culturally respectful and trauma-informed interview processes.</li><li>Capture B-roll footage where necessary to support documentary storytelling.</li></ul>Phase 3: Post-Production<ul><li>Edit the documentary using professional editing software such as Adobe Premiere or Vegas Pro but not limited.&nbsp;</li><li>Deliver a first draft of the documentary to CAP for review and feedback.</li><li>Incorporate revisions based on CAP feedback.</li></ul>Phase 4: Finalization and Distribution<ul><li>Finalize editing and post-production, including sound mastering, scoring, and visual polishing.</li><li>Caption the film in English (as per accessibility standards) and subtitle in French.</li><li>Provide CAP with all final video files in HD MP4 format.</li><li>Provide all digital materials (footage, audio, source files, subtitles) archived on a hard drive.</li><li>Support the planning and launch of the documentary, including coordination with an events consultant.</li><li>Assist with the dissemination of the final documentary for educational and policy purposes.</li></ul>4. Deliverables<ul><li>One (1)&nbsp;30-60 minute professionally produced documentary, delivered in HD MP4 format.</li><li>Fully captioned (English) and subtitled (French) version for web and social media sharing.</li><li>Archived copies of all raw and edited footage and project files.</li><li>Materials prepared for accessible, public distribution.</li></ul>5. Proposal RequirementsProposals should include:<ul><li>Cover Letter</li><li>Company Profile or CV</li><li>Summary of Experience&nbsp;with similar Indigenous, social justice, or documentary projects.</li><li>Creative Vision/Approach&nbsp;for the project</li><li>Detailed Budget, including all production, post-production, translation, and accessibility services.</li><li>Timeline and Work Plan&nbsp;aligned with the project phases and milestones</li><li>Examples of Previous Work&nbsp;(links to video portfolios or documentaries)</li></ul>6. Evaluation CriteriaProposals will be evaluated on the following criteria:Relevant Experience &amp; QualificationsCreative Approach &amp; Cultural SensitivityBudget and Cost EffectivenessWork Plan and TimelineQuality of Previous Work7. Submission InstructionsAll proposals must be submitted by email in Word or PDF format to:Jessica Dawson, Director of Governance Support&nbsp; Email:&nbsp;<a href="mailto:j.dawson@abo-peoples.org" target="_blank">j.dawson@abo-peoples.org</a>&nbsp; Subject Line:&nbsp;RFP – Truth Telling Documentary ProposalLate submissions will not be considered. CAP reserves the right to accept or reject any or all proposals.8. Additional Notes<ul><li>All work must be conducted in a culturally sensitive and trauma-informed manner.</li><li>The proponent must respect and protect the confidentiality and intellectual property of the interviewees and CAP.</li><li>CAP will retain full ownership and usage rights to the final product and all source materials.</li></ul>

12 Request for Proposal Jobs