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REQUEST FOR PROPOSAL (RFP)&nbsp;Development of the 2026–2030 Strategic Plan&nbsp;Community Addiction Services of Niagara (CASON) Budget: $20, 000&nbsp;<ol><li><h1>Overview&nbsp;</h1></li></ol>Community Addiction Services of Niagara (CASON) is seeking proposals from qualified consultants or consulting firms to lead the development of the organization’s next Strategic Plan for the period 2026–2030. The selected consultant will design and execute an inclusive, evidence-based planning process that reflects the needs of clients, staff, partners, and the broader Niagara community.&nbsp;<ol start="2"><li><h1>About Community Addiction Services of Niagara&nbsp;</h1></li></ol>Community Addiction Services of Niagara (CASON) is a leading provider of community-based addiction counselling, prevention, and support services. Our mission is to provide compassionate, client-centered services that promote recovery, reduce harm, and strengthen individual and community well-being. CASON works collaboratively with health, social service, and community partners throughout the Niagara region.&nbsp;<ol start="3"><li><h1>Purpose of the Strategic Plan&nbsp;</h1></li></ol>The 2026–2030 Strategic Plan will serve as a guiding document for organizational priorities, service delivery, partnerships, and growth. The plan must:&nbsp;<ul><li>Reflect the needs of our diverse clients and community. </li><li>Consider current sector trends, system transformations, and emerging challenges. • &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthen CASON’s organizational capacity and sustainability. </li><li>Provide a clear framework for decision-making, implementation, and evaluation.&nbsp;</li></ul><ol start="4"><li><h1>Scope of Work&nbsp;</h1></li></ol>The selected consultant will be expected to:&nbsp;4.1 Planning &amp; Project Management&nbsp;<ul><li>Develop a detailed project plan, timelines, and consultation methodology. </li><li>Attend regular check-in meetings with the CASON Steering Committee.&nbsp;</li></ul>4.2 Environmental Scan&nbsp;<ul><li>Conduct internal and external scans, including:<ul><li>Review of internal documents, previous strategic plans, and performance data.</li><li>Sector analysis (regional and provincial).</li><li>Funding landscape trends.</li><li>Best practices in addiction and community mental health services.&nbsp;</li></ul></li></ul>4.3 Stakeholder Engagement&nbsp;Design and facilitate an inclusive engagement process, which may include:&nbsp;<ul><li>Interviews and/or focus groups with staff, clients, leadership, and Board members. </li><li>Consultation sessions with external partners, funders, and community stakeholders. </li><li>Surveys (internal and/or external).&nbsp;</li></ul>4.4 Strategic Framework Development&nbsp;<ul><li>Identify key themes, challenges, opportunities, and strategic priorities.</li><li>Facilitate planning sessions with leadership and the Board.</li><li>Draft organizational mission, vision, values (if required), and strategic directions.</li></ul>4.5 Final Deliverables&nbsp;The consultant will produce:&nbsp;<ol><li>A final 2026–2030 Strategic Plan (professionally formatted, print-ready). </li><li>A summary of engagement findings. </li><li>An implementation framework, including measurable objectives and high-level indicators. </li><li>A presentation to CASON’s Board of Directors.&nbsp;</li><li><h1>Budget&nbsp;</h1></li></ol>The total budget for this project is $20,000 (inclusive of all fees, travel, materials, and taxes). Proposals exceeding this limit will not be considered.&nbsp;<ol start="6"><li><h1>Project Timeline&nbsp;</h1></li></ol><ul><li>RFP Release: December 23, 2025 </li><li>Deadline for Questions: January 6, 2026</li><li>Proposal Submission Deadline: January 16, 2026 </li><li>Selection &amp; Notification: February 1, 2026 </li><li>Project Launch: March 1, 2026 </li><li>Final Plan Due: No later than June 1, 2026&nbsp;</li></ul><ol start="7"><li><h1>Proposal Requirements&nbsp;</h1></li></ol>Proposals must include:&nbsp;<ol><li>Cover Letter<ol><li>Brief introduction to the consultant/firm. </li></ol></li><li>Project Approach &amp; Methodology<ol><li>Outline of proposed process and engagement methods. </li></ol></li><li>Workplan &amp; Timeline </li><li>Consultant Qualifications<ol><li>Relevant experience in strategic planning for nonprofit, health, or social service organizations. </li></ol></li><li>Team Composition<ol><li>Names, roles, and qualifications of team members. </li></ol></li><li>Budget Breakdown<ol><li>Detailed description of fees aligned with major tasks. </li></ol></li><li>References<ol><li>At least two references for similar projects.&nbsp;</li></ol></li><li><h1>Evaluation Criteria&nbsp;</h1></li></ol>Proposals will be evaluated based on:&nbsp;<ul><li>Demonstrated understanding of the scope and CASON’s sector. </li><li>Quality and clarity of methodology. </li><li>Experience and qualifications of the consultant/team. </li><li>Feasibility of workplan and timeline. </li><li>Value within the budget. </li><li>Quality of writing and overall presentation.&nbsp;</li></ul><ol start="9"><li><h1>Submission Instructions&nbsp;</h1></li></ol>Proposals must be submitted electronically in PDF format to:&nbsp;Janice Rutgers, Community Addiction Services of Niagara&nbsp;Email: <a href="mailto:jrutgers@cason.ca" target="_blank">jrutgers@cason.ca</a>&nbsp;Subject Line: RFP Submission – Strategic Plan 2026–2030&nbsp;Late or incomplete submissions will not be considered.&nbsp;<ol start="10"><li><h1>Questions&nbsp;</h1></li></ol>All questions regarding this RFP must be submitted by email to Janice Rutgers, Executive Director at <a href="mailto:jrutgers@cason.ca" target="_blank">jrutgers@cason.ca</a> by January 6, 2026. Answers will be shared with all interested proponents.&nbsp;<ol start="11"><li><h1>Confidentiality&nbsp;</h1></li></ol>All materials provided by CASON and all information gathered through the strategic planning process must remain confidential and be used solely for the purpose of completing this project.&nbsp;

Community Addiction Services of Niagara

Request For Proposal

POSITION SUMMARYRonald McDonald House Southwestern Ontario (RMH-SWO) is seeking an exceptional System Analyst, Fundraising and Operations Database, to lead the optimization of our fundraising infrastructure during a transformational period. As we execute a historic $40 million capital campaign to double our capacity and expand operations, this role will be instrumental in ensuring best-in-class fundraising operations, data integrity, and donor experiences.Reporting to the Vice President, Philanthropy &amp; Community Relations, this position requires a strategic systems thinker who combines technical database expertise with a deep understanding of fundraising operations. The successful candidate will serve as the organizational expert in Blackbaud Raiser's Edge NXT, driving process innovation, enhancing collaboration between fundraising and finance teams, and leveraging technology to elevate every aspect of the donor journey.To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Director, Programs and Mission Impact. Hiring salary range: $60,000 to $70,000. RMHC-SWO offers a 4-day workweek schedule for the employees.KEY RESPONSIBILITIESBlackbaud Raiser's Edge NXT Administration &amp; Optimization<ul><li>Serve as the organizational expert and primary administrator for Blackbaud Raiser's Edge NXT, ensuring optimal system performance, data integrity, and functionality.</li><li>Design, implement, and refine database architecture, coding structures, and workflows that support sophisticated fundraising operations and reporting requirements.</li><li>Develop and maintain comprehensive database documentation, including data dictionaries, process flows, and standard operating procedures.</li><li>Lead system upgrades, integrations, and implementations of new Blackbaud modules to enhance fundraising capabilities.</li><li>Create and manage custom queries, reports, dashboards, and data visualizations that provide actionable insights for fundraising strategy.</li><li>Establish and enforce data governance standards, ensuring consistent, accurate, and compliant data management practices.</li><li>Provide technical leadership on database-related decisions, serving as the liaison between fundraising, finance, IT, and external vendors.</li></ul>Gift Processing &amp; Revenue Operations<ul><li>Oversee all aspects of gift processing, ensuring accuracy, timeliness, and compliance with Canada Revenue Agency (CRA) guidelines and organizational policies.</li><li>Design and implement best-practice workflows for processing all gift types including cash, credit card, stock transfers, in-kind donations, planned gifts, pledges, and recurring donations.</li><li>Ensure accurate and timely issuance of CRA-compliant official donation receipts, including split receipting, fair market value assessments, and advantage calculations.</li><li>Establish quality control protocols and audit procedures to maintain data accuracy and identify discrepancies.</li><li>Manage month-end, quarter-end, and year-end gift processing and reconciliation procedures.</li><li>Coordinate seamlessly with Finance and Corporate Services teams to ensure gift revenue is accurately recorded and reconciled across all systems.</li><li>Monitor gift processing metrics and develop strategies to improve efficiency and donor experience.</li></ul>Fundraising Operations &amp; Process Excellence<ul><li>Lead process improvement initiatives across the Development department, identifying inefficiencies, developing solutions, and implementing change management strategies.</li><li>Design and optimize donor stewardship workflows, acknowledgment processes, and communication touchpoints to enhance donor retention and engagement.</li><li>Develop and maintain campaign tracking systems, moves management protocols, and portfolio management tools.</li><li>Create and manage project tracking systems for campaign initiatives, events, and major gift solicitations</li><li>Establish metrics and key performance indicators (KPIs) to measure fundraising effectiveness and operational efficiency.</li><li>Conduct regular data audits and cleanup initiatives to maintain database health and optimize system performance.</li><li>Support the development team with data segmentation, prospect research, donor analytics, and predictive modelling.</li></ul>Cross-Functional Collaboration &amp; Integration<ul><li>Serve as the primary liaison between Development and Finance/Corporate Services, fostering seamless.collaboration and ensuring alignment of systems, processes, and reporting.</li><li>Lead regular reconciliation meetings with Finance to ensure that gift revenue, receivables, and donor records are accurate and synchronized.</li><li>Collaborate with Finance to streamline accounts receivable processes, pledge tracking, and revenue recognition.</li><li>Partner with Marketing and Communications to ensure consistent donor data flows across all platforms and touchpoints.</li><li>Work with program staff to track and report on restricted fund utilization and grant compliance.</li><li>Facilitate communication between internal stakeholders and external technology vendors, consultants, and partners.</li></ul>Reporting, Analytics &amp; Strategic Insights<ul><li>Design and deliver comprehensive fundraising reports, dashboards, and analytics for leadership, board members, and campaign volunteers.</li><li>Develop custom reports that track campaign progress, donor retention, gift officer performance, and revenue trends.</li><li>Create data visualizations and presentations that communicate complex information clearly and compellingly.</li><li>Provide analytical insights that inform fundraising strategy, donor segmentation, and resource allocation.</li><li>Lead the annual planning and budgeting process for Development operations, ensuring alignment with organizational goals and Finance timelines.</li><li>Conduct prospect identification projects and wealth screening initiatives to support major gift fundraising.</li><li>Analyze donor behaviour, giving patterns, and engagement metrics to optimize cultivation and solicitation strategies.</li></ul>Diversity, Equity, and Inclusion:<ul><li>Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.</li><li>Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMH SWO.</li></ul>QUALIFICATIONS/ KNOWLEDGE REQUIRED<ul><li>Master's degree in Library and Information Science, Information Technology, Data Analytics, or related field strongly preferred.</li><li>Bachelor's degree in a relevant field required.</li><li>Blackbaud Raiser's Edge NXT Certification strongly preferred or commitment to obtain within first year.</li><li>Project Management Professional (PMP) designation or equivalent is an asset</li><li>Certified Fundraising Executive (CFRE) or willingness to pursue is an asset.</li></ul>Experience &amp; Technical Expertise<ul><li>Minimum 5 years of hands-on experience administering Blackbaud Raiser's Edge NXT or similar fundraising CRM platforms.</li><li>Demonstrated expertise in database architecture, data governance, and systems optimization.</li><li>Proven track record managing gift processing operations and ensuring CRA compliance in a Canadian charitable environment.</li><li>Experience with comprehensive campaign environments and complex fundraising operations.</li><li>Strong understanding of nonprofit fundraising practices, donor relations, and development operations.</li><li>Experience with data integration tools (e.g., Omatic), business intelligence platforms (e.g., Power BI), and reporting tools.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data analysis.</li><li>Experience with Blackbaud modules such as Financial Edge NXT, Merchant Services, email marketing platforms is an asset.</li><li>Familiarity with project management methodologies and tools (Microsoft Planner, Asana, Smartsheet, etc.)</li></ul>Core Competencies<ul><li>Systems Thinking:&nbsp;Ability to understand how interconnected systems work and to design, troubleshoot, and optimize complex processes.</li><li>Analytical Excellence:&nbsp;Strong quantitative and analytical skills with the ability to extract insights from complex datasets.</li><li>Attention to Detail:&nbsp;Exceptional accuracy and thoroughness in data management, gift processing, and reporting.</li><li>Process Improvement:&nbsp;Proven ability to identify inefficiencies, develop solutions, and implement lasting improvements.</li><li>Technical Aptitude:&nbsp;Quick learner who adapts readily to new technologies and can translate technical concepts for non-technical audiences.</li><li>Collaboration &amp; Communication:&nbsp;Excellent interpersonal skills with the ability to build strong relationships across departments and with external stakeholders.</li><li>Problem-Solving:&nbsp;Resourceful and solution-oriented approach to challenges, with the ability to troubleshoot and resolve issues independently.</li><li>Organizational Skills:&nbsp;Superior ability to manage multiple priorities, meet deadlines, and maintain composure in a fast-paced environment.</li><li>Donor-Centric Mindset:&nbsp;Understanding of how operational excellence directly impacts donor experience and retention.</li><li>Integrity &amp; Confidentiality: Impeccable ethics and discretion in handling sensitive donor and financial information.</li></ul>Hours of Work&nbsp;<ul><li>Monday to Thursday 8:00 am – 4:30 pm.</li></ul>WORKING CONDITIONS:RMH SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.Travel:&nbsp;The ability to travel regionally may be required.&nbsp;RMHC is a family-centred brand and deeply values the lives of its employees inside and outside of RMH programs. We offer a competitive salary, benefits, and vacation package. RMH SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Ronald McDonald House Southwestern Ontario

System Analyst, Fundraising & Operations Database

Spark your passion and discover your potential with Aspire Richmond. Join a team that truly cares about what matters to you. Be empowered, challenged and supported as a leader to ignite change!&nbsp;Our roots run deep in the Richmond community with more than 40 years of program delivery and more than 300 employees. We live and breathe inclusion with a strong belief in the importance of grassroots advocacy, deep connections and kindness. We treat our employees with the same care as those that we support. In addition to creating rewarding relationships, you can expect respect, flexibility, significant professional development, comprehensive compensation and career growth with us.Independent Living Consultant (Full Time) – Richmond, BC ($56,881 – $58,851/yearly)As a key member of our Independent Living Team, you will provide services that enable individuals to live independently in their community, with the necessary supports to ensure long-term success. These services are tailored to the specific needs of everyone, and you will work to build a clear and strong natural support systemYOUR IMPACT:<ul><li>Support individuals living independently, or striving for independence, with daily living tasks.</li><li>Assist individuals in planning activities that meaningfully engage them and expand their social networks, community connections, and experiences.</li><li>Provide targeted and meaningful supports that enrich everyone’s chosen lifestyle, with the goal of gradually fading out when appropriate.</li><li>Encourage independent decision-making that is safe and respects the dignity of risk.</li><li>Work independently and as part of a team that values communication, integrity, diversity, and self-advocacy.</li></ul>YOUR CAPABILITIES:<ul><li>Relevant post-secondary education in a related field and at least one year of experience supporting people with developmental disabilities in a similar environment.</li><li>In-depth knowledge of community-based supported living programs for persons with developmental disabilities.</li><li>Advanced computer skills with Microsoft programs (Word, Excel, etc.) and preferably experience with ShareVision.</li><li>Current CPR and First Aid certification, along with a clear Criminal Record Check.</li><li>Valid BC driver’s license and access to a vehicle.</li><li>Strong problem-solving, critical thinking, and communication skills.</li></ul>***&nbsp;This position requires flexibility to work shifts scheduled anytime between 9:00 AM and 7:00 PM, Monday to Friday. ***Aspire Richmond Support Society provides a continuum of care throughout the lifespan of individuals with disabilities. Our services include early intervention for infants and children, child and youth care, adult day and residential programs, employment options, and more.Whether you’re new to the community living field or a seasoned professional, we have a place for you! Our comprehensive professional development opportunities empower you to make a meaningful impact from day one. We are seeking individuals who share our passion for creating a community where everyone belongs—rooted in our core values of trust, openness, fairness, respect, responsiveness, and continuous learning.

Aspire Richmond Support Society

Aspire Richmond

Independent Living Consultant

Help bring the joy back into travel.&nbsp; As a member of Toronto Pearson's dynamic Welcome Team volunteer program,&nbsp;you'll play a crucial role in creating a positive experience for travelers from around the world. Whether you're assisting with directions, providing information, or simply offering a friendly smile.&nbsp;&nbsp;Be a part of something special in 2026 —volunteer at Toronto Pearson airport and help make every traveler's journey exceptional!&nbsp;&nbsp;If you think you would be a great addition to the Welcome Team of volunteers at Canada's largest and busiest airport, please register for one of our upcoming online information sessions to find out more about the program and how to apply.&nbsp;&nbsp;To find out more about the program and how to apply, please&nbsp;register&nbsp;for one of our upcoming January information sessions:&nbsp;Information Session #1: Saturday, January 10th, 9:30 am – 11:30 am:&nbsp;<a href="https://events.teams.microsoft.com/event/148f98c8-acaf-493b-8431-6e88c5a2af4f@ce4461f0-990b-4128-b5fe-b3ba1863c221" target="_blank">Click here to register</a>Information Session #2: Wednesday, January 14th, 6:30 pm – 8:30 pm:&nbsp;<a href="https://events.teams.microsoft.com/event/6d888634-1b57-4c68-bf89-d571d98247dd@ce4461f0-990b-4128-b5fe-b3ba1863c221" target="_blank">Click here to register</a>

Greater Toronto Airports Authority - Welcome Team Volunteer Program

Toronto Pearson Airport - Welcome Team Volunteer 

Our Homework Helper volunteers work one to one to with a child or youth to provide academic support and motivation with, reading, writing, assignments, and homework. This can build confidence and a sense of future educational achievements. Our volunteer might also engage the child/youth in activities and community events. This role supports the child as well as provides respite to parents. &nbsp;Description We are seeking volunteers who can provide support as a homework helper for children/youth in Kitchener &amp; Cambridge. Ideal volunteers will have some tutoring experience, but they should be patient, have good rapport with children/youth and be flexible. They will assist child/youth with learning challenges including reading, writing, homework and studying. Provide a non-judgmental listening ear. Visit the child on a regular, consistent basis and on agreed upon dates and times. Build a positive relationship and be a positive role model. Maintain confidentiality and boundaries.&nbsp;

Family and Children's Services of the Waterloo Region

Volunteer Homework Helper

Volunteer Mentors help children/youth build resiliency and provide support as they work through significant milestones in life. Aside from the satisfaction of have a lasting a positive impact on the life of a child/youth, mentors have fun too! Volunteers build long-lasting relationships with the child/youth they are matched with.Description Volunteers Mentors support children/youth 4 to 18 yrs. A volunteer will: - Work with the child/youth to plan age-appropriate activities in the community on a regular basis. - Also work on goals established by the child/youth and family. - Support that reinforces the child/youth’s culture and identity, is respectful and affirming and aligned with the mission, vision, and values of the agency. Volunteers should: - have good listening skills - strong sense of commitment - a willingness to work collaboratively and respectfully with the child/youth, Staff, and family members. We are currently prioritizing volunteers who can drive children/youth as part of the role. We are committed to recruiting a diverse volunteer team that represents the community we so proudly serve.&nbsp;

Volunteer Mentor

When our new building at 320 East Hastings opens in 2026, more than 200 caring and compassionate volunteers will be required every week to help us deliver essential services to the community of the Downtown Eastside. Dignity, belonging and justice are at the heart of everything we do. You can join us and be a part of change for the better in the DTES.How you can help immediately:<ul><li>Community Help Desk</li><li>Volunteer shifts are available Monday through Friday to help distribute hot chocolate in the afternoons between 1:30pm and 3:00pm as part of our outreach to the DTES community&nbsp;</li><li>Meals</li><li>Volunteer to drive and pick up donated food for our kitchen bright and early every Friday&nbsp;<ul><li>Each Friday at 8am pick up three boxes of oranges from a downtown supplier and bring them to our kitchen staff close to the DTES</li><li>You must have a valid driver’s license, access to an insured vehicle, and be able to lift&nbsp;</li><li>11.34 kgs (25 lbs.)</li></ul></li></ul>How to become a FIRST UNITED volunteerFor these and other upcoming volunteer roles, apply now to join our dedicated team of volunteers.&nbsp;<a href="https://app.betterimpact.com/PublicOrganization/a16cbbd2-4be9-42b1-b34c-f3f4cf5f3282/1" target="_blank">Click here</a> to start your volunteer journey.

First United

FIRST UNITED - NEW YEAR - NEW BUILDING - NEW VOLUNTEER ROLES

JOB TITLEFinance and Operations ManagerEMPLOYMENT TYPE - PARENTAL LEAVE COVER&nbsp;Temporary Contract, Full Time, 35 hours a weekLOCATIONThis is a remote position open to candidates based anywhere in Ontario or Quebec. Occasional travel may be required to attend sector events, staff retreat etc. DTRC currently maintains a physical headquarters in Toronto and regional/virtual offices in Montreal and Vancouver.REPORTS TOExecutive DirectorSTART DATEOn or before March 1, 2026TERM9-12 monthsABOUT DTRCFounded in 1985, the Dancer Transition Resource Centre (DTRC) is a national, charitable organization dedicated to helping dancers make necessary transitions into, within, and from professional performing careers.We also operate as a resource centre for the dance community and general public and support activities that improve the socioeconomic conditions of artists across the country.As a world leader in dancer transition, we are active participants in international conferences and research initiatives and help drive change within the dance community.More information about the DTRC can be found here: <a href="http://www.dtrc.ca" target="_blank">www.dtrc.ca</a>POSITION AVAILABLEThe Dancer Transition Resource Centre (DTRC) is seeking a passionate, motivated, and experienced individual to cover a parental leave. The Finance and Operations Manager will work closely with the Executive Director and will be responsible for managing various aspects of the organization's finances and handling overall administrative responsibilities within set guidelines and policies. The ideal candidate has strong, primary experience in financial management, especially in a Canadian not-forprofit/arts context, is detail-oriented, methodical, and very comfortable in cloud-based workflows. The ideal candidate also understands the reality of working with a small staff and embraces a collaborative, multi-tasking mindset. We are looking for someone who connects with DTRC values and culture and has a strong commitment to supporting the career development of dance artists from a wide spectrum of dance genres and communities. An interest in, and understanding of, professional dance from a range of dance practices and cultures would be considered an asset. Bilingualism (French-English) or English-speaking with strong French language skills is strongly preferred.OUR TEAM &amp; OUR WORKJoin our small but mighty, dedicated and passionate team in a digital/hybrid work environment providing unique and highly valued service and support to professional dancers and dance artists across Canada. DTRC is guided by an incredibly committed and diverse board of directors with high-level expertise in dance, arts, leadership, policy, law, finance, human resources and EDIA. For over 40 years, the DTRC has been a constant companion to generations of dance artists. Through counselling services, grants, and learning programs, DTRC facilitates transitions into, within and from the profession, enabling dancers to develop resilient and sustainable professional careers and to pursue inspiring parallel and post-performance career paths. This is an exciting time to come on board as we action our new strategic plan and focus on the future.DTRC'S EDIA STATMENTAs an organization that is working to embed the values of individual and group differences within its working environment, we strive to embrace the diversity of backgrounds and perspectives of our staff, members, arts community and partners. Indigenous peoples, people of colour, and people across the spectrums of gender, sexuality, age, and abilities are encouraged to apply. Candidates for this position will need to embrace these values.JOB DESCRIPTIONOVERVIEWReporting to the Executive Director, the Finance and Operations Manager is the DTRC's point person for financial and administrative activity, including managing operating and project budgets; managing accounts payable and receivable; monitoring investments, quarterly reporting and cash flow; liaising with our bookkeeping firm; coordinating payroll; and ensuring all member-related funding and reimbursements are tracked, processed and documented efficiently on a weekly basis. The Finance and Operations Manager plays a key role in the general administration of the organization, with specific focus on finance, technology and human resources, and works closely and regularly with the Executive Director to ensure operational cohesion and team workflows. As part of DTRCs small staff, the Finance and Operations Manager is a team player and often collaborates on other organizational strategies and activities including Member Services, Learning Programs, Fundraising, Outreach &amp; Engagement, and Special Projects.REQUIRED SKILLS &amp; EXPERIENCEFinancial Management<ul><li>Organizational and project budget development and oversight, including supporting grant applications and reporting</li><li>Accounts payable/receivable management</li><li>Weekly, monthly, quarterly monitoring and reporting (income statement, balance sheet, cash flow)</li><li>Audit preparation and compliance in the context of not-for-profit and charity organizations &nbsp;CRA documentation and financial reporting</li><li>Implementing not-for-profit financial practices and reporting standards</li></ul>Data Management, Reporting, Confidentiality<ul><li>Oversight and active maintenance of data accuracy, record-keeping, and confidentiality</li><li>Analysing data and preparing reports, including for stakeholders and funders</li></ul>Technology &amp; Operations<ul><li>Oversight and maintenance of IT systems, databases, and cloud platforms</li><li>Implementing and maintaining cybersecurity best practices</li><li>Implementing and maintaining organization's operational, filing and archiving processes and systems</li></ul>Human Resources Administration<ul><li>Contract preparation and execution</li><li>Managing payroll and benefits administration (Vacation, T4, ROE, MERCS)</li><li>Providing staff, intern and board member onboarding and training</li></ul>Organizational Management<ul><li>Managing multiple priorities across finance, HR, technology and operations</li><li>Proactively managing staff, workplans, schedules, time and capacity allocations across multiple departments and projects</li></ul>Communication Skills<ul><li>Excellent written and verbal communication</li><li>Excellent listening and attention to detail</li><li>Strong critical thinking and ability to develop, uphold and maintain organizational policies and precedents in decision-making</li></ul>Technical Skills<ul><li>Proficiency in accounting software, including Quickbooks online</li><li>Familiarity with platforms like Wagepoint, Plooto, Stripe</li><li>Advanced Microsoft Office Suite (Excel, Word, Outlook, Teams, Sharepoint) skills</li><li>Familiarity with CRMs such as SUMAC</li></ul>EDUCATION<ul><li>Degree or diploma in Arts Management or Business Administration, or significant, relevant professional experience</li></ul>Experience:<ul><li>Minimum 3—5 years in finance and administration roles, preferably in a not-for-profit/charity or arts organization</li><li>Experience with audits and compliance processes for charities in Canada</li><li>Overall experience working in Canadian not-for-profit/charity/arts organizations</li></ul>Strongly Preferred Attributes<ul><li>Exceptional attention to detail and accuracy</li><li>Proven ability to work independently and collaboratively, with the ability to take independent initiative and maintain self-discipline/self-motivation to see projects through in a digital/hybrid work environment</li><li>Commitment to equity, diversity, inclusion, and accessibility (EDIA) principles</li><li>Familiarity with Canadian arts sector operations and funding models</li><li>Bilingualism (English/French) strongly preferred</li><li>Experience with or understanding of professional dancer/artist careers considered an asset</li></ul>OFFER<ul><li>Salary range: $50,000 - $55,000 per annum, commensurate with qualifications and experience.</li><li>Technology support in the form of a company laptop.</li><li>Some flexible work hours and remote work options.</li><li>Organizational Culture: DTRC's staff team works primarily remotely — from locations across Canada — and has developed a dynamic virtual work environment, which contributes to a positive, caring and mutually supportive organizational culture. We invite a growth mindset, where everyone's expertise is continuously shared and feedback is offered. Team members can count on respect, responsiveness, encouragement, and enthusiasm in the workplace.</li></ul>HOW TO APPLYTo apply, please submit your resume and a cover letter to <a href="mailto:nationaloffice@dtrc.ca" target="_blank">nationaloffice@dtrc.ca</a>. The deadline to apply is Jan. 23, 2026. If you require accommodation at any stage of the application or recruitment process, please let us know by contacting <a href="mailto:nationaloffice@dtrc.ca" target="_blank">nationaloffice@dtrc.ca</a>We thank everyone for their expression of interest—and are truly appreciative of the time individuals put into applying—but with the limitations of time only those selected for an interview will be contacted.

DTRC

Finance and Operations Manager

Job Title: Enterprise Content Management DirectorVacancies:&nbsp;This posting is for 1 new role.Location:&nbsp;Ottawa, ON | Calgary, AB | Vancouver, BC | Montreal, QC | Halifax, NS | Toronto, ON (Detailed office location information can be found by visiting this link: <a href="https://cancer.ca/en/contact-us" target="_blank">https://cancer.ca/en/contact-us</a>)&nbsp;Work Model: Hybrid Work ModelSalary Band: 8 ($96,000 - $144,000 CAD)This is a full-time, 1-year contract.&nbsp;HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA &nbsp;The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all type of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.MAKING AN IMPACTThe Enterprise Content Management Director (ECM Director) leads the implementation of CCS’s Enterprise Content Strategy and Roadmap to build scalable, sustainable content operations systems and processes as it works toward achieving a mature content operations model.This role is critical in creating awareness and excitement across the organization, communicating progress, supporting change management and transitioning the strategy from project-based governance to ongoing operations. It also collaborates closely with leads of other Accelerated Digital Roadmap initiatives—particularly data—to align content and data standards that enable integrated, personalized, and AI-ready digital experiences.This role will report temporarily to the VP, Cancer Information and Policy who is the business lead for the Enterprise Content Strategy (ECS) at CCS.WHAT YOU’LL BE DOING:&nbsp;Leadership and implementation:<ul><li>Iterate content strategy and plan based on changing organizational priorities and insights or updated user journeys</li><li>Enable and support business adoption and optimization of centralized ECS platforms in collaboration with tech and business leads </li><li>Implement processes and leverage technology and automation to optimize content workflows and performance</li><li>Onboard and support business areas adopting enterprise content capabilities to improve operational workflows</li><li>Create and maintain project plans, dashboards, risk registers, and maturity roadmaps for continuous content operations program improvement&nbsp;</li></ul>Content alignment, governance and performance:<ul><li>Establish content governance model and framework, and lead a cross-functional content governance committee to optimize the end-to-end flow of content from creation to delivery</li><li>Define enterprise roles and responsibilities at both enterprise and team levels </li><li>Establish enterprise processes for content creation, management, and archiving to ensure compliance and quality</li><li>Help transform journey maps into content operations </li><li>Oversee enterprise content audits to assess structure, reuse, and metadata readiness, using findings to guide governance, standardization, and alignment with content strategy goals</li><li>Standardize metadata, taxonomy, templates, and optimize workflows, content models and authoring guides </li><li>Collaborate and define enterprise content KPIs (e.g., implementation and adoption progress, content optimization and efficiency) to make evidence-based decisions and support teams in tracking their own specific content goals</li><li>Establish and support maintenance of shared content libraries of reusable assets </li><li>Ensure content operations are compliant with AI, copyright, accessibility, and other regulatory standards</li><li>Ensure transparency and accountability by tracking progress against portfolio milestones&nbsp;</li></ul>Collaboration, stakeholder engagement and change management:<ul><li>Act as a trusted partner across business and technology stakeholders</li><li>Align all teams to shared enterprise content goals and facilitate regular strategy reviews across departments to ensure strategic alignment and performance monitoring, while also enabling teams to tailor content for specific audiences and channels </li><li>Collaborate with data governance, personalization, UX, omnichannel, and localization leads to optimize content for all business areas</li><li>Develop or provide training for new processes and tools to build a strong culture of content stewardship </li><li>Develop and manage communication across teams to share implementation progress, celebrate wins, demonstrate impact </li><li>Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.</li><li>Other projects and duties as assigned.&nbsp;</li></ul>QUALIFICATIONS:<ul><li>Post graduate education preferably in information architecture, library sciences, information management, or a related field</li><li>10–15 years of experience in a comparable field, holding senior-level roles.</li><li>Experience in content strategy, information architecture, and content management systems</li><li>Extensive experience developing and implementing content governance frameworks, policies, and metadata standards. </li><li>Hands-on experience with content management, digital asset management; component-based design systems; information architecture and content governance.</li><li>Leading people and change management</li><li>A systems thinker with proven experience in implementing multi-tier enterprise systems and managing cross-organizational projects</li><li>Strong stakeholder engagement, relationship building, change management, and training delivery capabilities in enterprise environments</li><li>Leadership and motivational skills: Proven ability to lead and motivate teams </li><li>Excellent communication and interpersonal skills: Ability to communicate effectively with both technical and non-technical users</li><li>Problem-solving skills and adaptability: Ability to solve complex problems creatively, adapt to changing environments and manage multiple priorities</li><li>Collaboration and co-design: ability to work effectively with diverse teams and stakeholders to create solutions that meet shared goals. </li><li>Strong analytical skills and evaluation: Ability to analyze data and make evidence-based decisions</li><li>Bilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regions. </li><li>Other qualifications may apply</li></ul>WHAT YOU CAN EXPECT FROM US:CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:&nbsp;COURAGEOUS &nbsp; &nbsp;UNITED &nbsp; CARING &nbsp; RIGOROUSWe offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.&nbsp;COME AS YOU AREAt CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.HOW TO APPLY:&nbsp;Qualified candidates are invited to submit their resume, cover letter and salary expectations.&nbsp;We thank all candidates for their interest and advise that only those selected for an interview will be contacted.OTHER INFORMATION:&nbsp;CCS is dedicated to employment equity and encourages applications from all qualified candidates.&nbsp;In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!&nbsp;Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not&nbsp;permitted&nbsp;to smoke in or about CCS premises or while carrying out CCS business.&nbsp;Privacy Disclosure&nbsp;We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file.&nbsp; We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law.&nbsp; We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting&nbsp;<a href="mailto:privacy@cancer.ca" target="_blank">privacy@cancer.ca</a>. For more information about our privacy practices, visit cancer.ca/privacy.&nbsp;AI Disclosure&nbsp;We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit&nbsp;<a href="https://cancer.ca/privacy" target="_blank">cancer.ca/privacy</a>.&nbsp;CONNECT WITH US:&nbsp;<a href="https://www.linkedin.com/company/canadian-cancer-society" target="_blank">LinkedIn</a>  |  <a href="http://www.facebook.com/CanadianCancerSociety" target="_blank">Facebook</a>  |  <a href="http://www.youtube.com/user/CDNCancerSociety" target="_blank">YouTube</a><a href="https://bsky.app/profile/cancersociety.bsky.social" target="_blank">Bluesky</a>&nbsp;

Canadian Cancer Society

Enterprise Content Management Director

"The best prescription I've ever given is a wish."-Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital &amp; Medical Advisor for Make-A-Wish® CanadaWHAT IS YOUR BIGGEST WISH?Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you!Make-A-Wish®Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!”–Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.MISSION, VISION AND VALUESOur mission is, together, we create life-changing wishes for children with critical illness.Supported by our vision to grant the wish of every eligible child.Our values are Child-Focused, Integrity, Impact, Innovation, and Community.WHAT’S IN IT FOR YOU?<ul><li>Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada</li><li>A collaborative team environment where you feel valued and inspired </li><li>An attractive compensation package that includes group health and dental premiums which are fully covered by the Foundation &amp; Wish paid hours </li><li>Annual vacation starting at three weeks &amp; additional paid leaves </li><li>Hybrid work model </li><li>Work/life balance and flexibility </li><li>Employee Wellness Program </li><li>Corporate discounts </li><li>Continuous learning, development and internal training opportunities </li><li>Fun employee activities, contests, and more!</li></ul>Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day!WHERE YOU COME INWe are looking for a Data &amp; Reporting Analyst to join our team at Make-A-Wish Canada. Reporting to the Director, Business Applications, this role works closely with mission, fund development, leadership, and operations teams to understand data needs and translate them into actionable insights. You will play a key role in transforming organizational data into intelligence that supports fundraising, marketing, operational efficiency, and strategic decision-making.This role can be based out anywhere in Canada and is a full-time, hybrid, 12-month contract position.WHAT YOU WILL DO<ul><li>Create, implement, and maintain standard reports, dashboards, and alerts to support business decision-making.</li><li>Develop segmentation strategies to support enhanced and personalized supporter journeys.</li><li>Monitor, control, and improve data quality, resolving errors and performing updates as required.</li><li>Collaborate with governance teams to influence how data is collected and reported in alignment with organizational strategy.</li><li>Analyze donor segmentation, engagement levels, campaign performance, and fundraising and marketing metrics.</li><li>Design and maintain interactive, drill-down dashboards and reports within CRM and related platforms.</li><li>Extract, transform, and load data from multiple sources to support cross-application analysis.</li><li>Identify trends related to attrition, donations, engagement, and mission-related metrics. </li><li>Develop processes and reports to monitor data quality and identify anomalies. </li><li>Prepare complex contact lists and final campaign files for communications and database uploads. </li><li>Maintain expertise in data models and standards, and support users with reporting tools. </li><li>Support ad hoc and mass data updates to align with standards and system integrations. </li><li>Provide expertise on information management projects and ongoing support requests. </li><li>Work with management and departmental leaders to prioritize data and reporting needs. </li><li>Perform other duties as assigned.</li></ul>WHAT YOU BRING<ul><li>Education in Mathematics, Information Management, Computer Science, Statistics, or equivalent experience, training and education.</li><li>7+ years of experience as a data or reporting analyst or in a related field. </li><li>5+ years of experience working with large datasets and relational databases. </li><li>3+ years of experience developing reports and dashboards in Salesforce. </li><li>Proven experience using analytics and visualization tools such as Tableau, Power BI, Excel, SPSS, or SAS. </li><li>Expert knowledge of database and programming languages such as SQL, Python, R, or JSON. </li><li>Strong skills in data modelling, identity reconciliation, duplicate management, and segmentation. </li><li>Expert level Excel skills. </li><li>Salesforce certifications (Administrator, Data Cloud Consultant, Tableau CRM, Einstein Discovery, Marketing Cloud) are an asset. </li><li>Strong analytical, mathematical, and statistical skills with exceptional attention to detail. </li><li>A clear Criminal Background Check is required.</li></ul>YOUR WORK ENVIRONMENT<ul><li>Hybrid work model, with 2 days in-office per week and 3 days remote. Occasional requirement to work outside of regular office hours.</li></ul>Physical/Mental Effort<ul><li>Work under pressure of tight deadlines, balancing high volume workload, and with multiple demands and changing priorities.</li></ul>How to applyIf everything you’ve read so far sounds like you, we encourage you to apply now! The deadline to apply is January 4th, 2026, at 11:59pm ET.To apply, please navigate to: <a href="https://jobs.dayforcehcm.com/en" target="_blank">https://jobs.dayforcehcm.com/en</a>- CA/makeawishca/CANDIDATEPORTAL/jobs/1281Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process.Our Commitment to IDEAMake-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.Recruitment processOur recruitment process is swift in pace. Once applications are reviewed, we will contact our shortlisted candidates. Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate. We would like to thank all applicants for their interest in working with us!ABOUT MAKE-A-WISH® CANADAIn the past 40 years, Make-A-Wish Canada has granted over 40,000 wishes across the country, with 2,000 of them last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish- granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.JOIN OUR ONLINE COMMUNITYFor more information on how you can support Make-A-Wish® Canada or get involved please visit our website at makeawish.ca.

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