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Title of Position: Volunteer Support Group Facilitator 
 
Are you a good listener? Do you create spaces for people to share openly and get the support needed in 
the moment? Are you looking to gain experience in group facilitation? In this role, you would be 
ensuring a supportive and constructive environment for care partners to connect with one another to 
learn, discuss, and share conversations about their common questions and experiences supporting a 
person living with dementia. 
 
Our Mission: The Alzheimer Society of Alberta and Northwest Territories brings awareness to 
Alzheimer’s disease and other dementias; helps alleviate the personal and social consequences of the 
disease; provides education and support programs; and promotes and funds research into the cause, 
prevention, and cure. 
 
Our Values: CARE: Collaboration, Accountability, Respect, and Empathy 
 
Position Purpose: 
The Volunteer Support Group Facilitator (Facilitator) ensures a supportive and constructive atmosphere, 
where informal care partners (family members, friends, etc.) can come together to learn, discuss, and 
share conversations about common experiences and questions regarding supporting or caring for a 
person living with dementia. 
 
In support of the Alzheimer Society of Alberta and Northwest Territories’ (AS ABNT) mission, this 
volunteer position provides support for care partners through the co-facilitation and guidance of 
conversations with care partners through their experience with Alzheimer’s disease or other dementias. 
The Facilitator provides a leadership role within a support group to ensure an environment where group 
participants can share openly and gain constructive feedback and support from other group participants. 
 
Tasks / Responsibilities: 
The responsibilities of the Facilitator/Co-facilitator include, but are not limited to: 

 • Set-up of support group space to foster a supportive, constructive, and confidential atmosphere. 

 • Welcome new members to the group and provide information on the operation of the group. 

 • Provide icebreaker questions or topics to encourage conversation and a comfortable 
environment. 

 • Encourage participation and provide focus and guidance for discussions within the group. 

 • Take attendance and submit to the appropriate AS ABNT staff. 

 • Provide support and redirect participants who may need further formal support to the 
appropriate AS ABNT staff member. 

 • Inform AS ABNT staff of client concerns, or clients needing support. 

 • Maintain professionalism and demonstrate AS ABNT core values with all group participants and 
AS ABNT staff. 

 • Follow guidelines, policies, and procedures for volunteering with AS ABNT. 
 
 
 


 
Skills: 

 • Strong communication skills 

 • Strong interpersonal skills, professional, supportive, and empathetic demeanor 

 • Strong listening skills 

 • Experience with supporting a person living with dementia or Alzheimer’s disease or their care 
partner(s). 

 • Experience facilitating a group environment is considered an asset. 
 
Location/Setting: Multiple groups offered throughout Alberta and Northwest Territories. Groups often 
held at AS ABNT offices, older adult living or care home locations, or community spaces (libraries, 
community halls, churches, etc.) 
 
Time Commitment: 2-3 hours per month. Group date and time is prescheduled for the year. Groups 
offered morning, afternoon, evening, or weekend depending on location and other factors. 
 
Supervision: Primary contact, scheduling, supervision, and support with be through the Client Services 
Navigator/Support Group Coordinator. 
 
Screening: 
Required Information: 

 • Volunteer Application 

 • Interview 

 • References 

 • Confidentiality Agreement 

 • Criminal Record Check with Vulnerable 
Sector Check 

 • Volunteer Agreement 

 • Media and communications release 

 
Evaluation / Feedback: Annual reviews with supervisor, including ongoing opportunities for two-way 
feedback. Feedback encouraged and surveys sent regularly by Volunteer Engagement Coordinator for 
opportunity to provide formal feedback. 
 
Benefits: 

 • Gain valuable experience in group facilitation 

 • Develop leadership, and communication skills 

 • Opportunity to make a difference and visible impact on care partners affected by Alzheimer's 
disease and/or other dementias 

 • Costs incurred to complete and obtain a criminal record check/vulnerable sector check will be 
reimbursed by AS ABNT via cheque 

 • AS ABNT can provide reference letters 
 
How to get involved: 

 • Email: <a href="mailto:volunteer@alzheimer.ab.ca" target="_blank">volunteer@alzheimer.ab.ca</a> 

 • Fill out the Application on Jotform: <a href="https://form.jotform.com/240354884160254" target="_blank">https://form.jotform.com/240354884160254</a> 

<a href="mailto:volunteer@alzheimer.ab.ca" target="_blank">mailto:volunteer@alzheimer.ab.ca</a>
<a href="https://form.jotform.com/240354884160254" target="_blank">https://form.jotform.com/240354884160254</a>

Alzheimer Society of Alberta and Northwest Territories

Volunteer Support Group Facilitator

Région :&nbsp;Partout au CanadaConditions de bénévolat :<ul>	<li>Emplacement :&nbsp;En personne (bureau)</li>	<li>Régions ou villes :	<ul>		<li>Terre-Neuve-et-Labrador:&nbsp;Grand Falls-Windsor, St. John's, Labrador City, Corner Brook et Area.</li>		<li>Nouveau-Brunswick :&nbsp;Moncton, Tracadie, Edmundston, Grand Falls, Saint John,&nbsp;Campbellton,&nbsp;Bathurst, Miramichi, Sussex et Fredericton et Woodstock.</li>		<li>Nouvelle-Écosse :&nbsp;Halifax, Antigonish, Amherst, Truro, Pictou, Bridgewater, Yarmouth et Sydney.</li>		<li>l’île du Prince-Édouard&nbsp;:&nbsp;Charlottetown et Summerside.</li>		<li>Saskatchewan:&nbsp;Northern Saskatchewan, Northwest Saskatchewan, Saskatoon, Yorkton, Prince Albert, Regina, Kindersley and Rosetown.</li>		<li>Manitoba:&nbsp;Thompson, Flin Flon, The Pas,&nbsp;Swan River, Dauphin, Brandon, Steinbach, Portage La Prairie, Gimli, Peguis, Morden/Winkler</li>		<li>Nunavut</li>		<li>Territoires du Nord-Ouest :&nbsp;Yellowknife, FT Simpson et Hay River</li>		<li>Alberta:&nbsp;Yellowknife, Ft Simpson, Hay River, Fort McMurray, Slave Lake, Cold Lake, Lac La Biche, Grande Prairie, High Level, Peace River, High&nbsp;Prairie, Red Deer, Maskwacis, Rocky Mountain House, Stettler, Wainwright,&nbsp;Medicine Hat, Brooks, Lethbridge, Taber, Stand Off, Edmonton,&nbsp;Fort&nbsp;Saskatchewan,&nbsp;Jasper, Whitecourt, Hinton, Edson, Spruce Grove, Stony Plain, Leduc, St Albert et Sherwood Park.</li>		<li>Colombie-Britannique :&nbsp;Castlegar, Creston Area, Nelson, Nakusp, Salmo,&nbsp; Penticton, Summerland, Oliver, Osoyoos, Keremeos, Princeton, North West - Burns Lake to Prince Rupert,&nbsp;North Central - Prince George and Area,&nbsp;NorthEast - Chetwyn to Fort Nelson,&nbsp;North South – Cariboo and&nbsp;Bella Coola Area.</li>		<li>Ontario :&nbsp;Ottawa, Fort Erie, Port Colborne, Welland, Town of Pelham, Wainfleet, Niagara Falls, Niagara on the Lake, St. Catharines, Thorold, Grimsby, Town of Lincoln, West Lincoln, Windsor, Essex, Tecumseh, Leamington, Amherstburg, Sarnia, Chatham, Wallaceburg, Northumberland County, Port Hope, Cobourg, Colborne, Brighton, Hastings, Canadampbellford, Owen Sound, Chatsworth, Meaford, Markdale, Dundalk, Kincardine, Port Elgin, Southampton, Chesley, Hanover, Tobermory, Lion's Head, Wiarton, Paris, Brantford, St George, Six Nations (Ohsweken), Haldimand, Norfolk, Simcoe, Hagersville, Dunnville, Goderich, Clinton, Exeter, Blyth, London, Dorchester, Ilderton, Lucan, Mount Brydges, Parkhill, Strathroy, Huron County, Perth, Stratford, St. Marys, Mitchell, Listowel, Oxford, Woodstock, Ingersoll, Tillsonburg, Tavistock, Simcoe County, District of Muskoka, City of Kawartha Lakes, County of Haliburton, Dufferin County, District of Algoma, City of Sudbury, Sudbury District, District of Manitoulin, District of Kenora, District of Thunder Bay, District of Rainy River, District of Cochrane, District of Timiskaming, James Bay Coast, District of Nipissing, Parry Sound, Lanark County, Renfrew County, Stormont Dundas &amp; Glengarry, Prescott Russell, Leeds &amp; Grenville, North &amp; South Frontenac, St Thomas, Lambton Shore, Plympton-Wyoming, Pertolia, Oil springs, Kettle Point, Aylmer, Belmont, Port Stanley, Port Burwell and Southwold.</li>	</ul>	</li>	<li>Âge minimum :&nbsp;18&nbsp;ans ou plus</li>	<li>Période ou heures de bénévolat minimum :	<ul>		<li>Vous pourriez devoir intervenir dans des zones sinistrées et dans des conditions difficiles. En cas de travail sur le terrain, les conditions d’hygiène et de sécurité vous seront décrites avant l’affectation.</li>		<li>Vous pouvez faire du bénévolat pendant les heures normales de travail et/ou selon un horaire non traditionnel (comme les soirs et les fins de semaine), accepter d’assurer des tours de garde et/ou intervenir au pied levé de façon périodique en cas d’urgence ou de catastrophe. L’horaire peut varier selon l’endroit et la fréquence des interventions.</li>		<li>Vous pouvez inscrire votre préférence de lieu de travail : dans votre communauté et/ou ailleurs.</li>		<li>Il arrive exceptionnellement que nos bénévoles soient déployés ailleurs dans leur province ou au Canada dans le cadre d’une intervention de grande envergure, en fonction des besoins et des disponibilités, pour des périodes allant de 7 à 21 jours.</li>	</ul>	</li></ul> La Croix-Rouge canadienne (Croix-Rouge) - une organisation inspirante à but non lucratif - aide les personnes et les communautés au Canada et dans le monde entier en cas de besoin et les aide à renforcer leur résilience. Nous nous engageons à offrir un environnement de travail accessible, diversifié, inclusif et sans obstacle.&nbsp;&nbsp; Les équipes de la Gestion des urgences du Canada sont à la recherche de bénévoles qui participeront à leur mission. Grâce à notre grand réseau de bénévoles dûment formés, les Canadiennes et Canadiens dans le besoin savent qu’ils peuvent faire appel à la Croix-Rouge canadienne pour obtenir des secours et du soutien, peu importe la nature et l’ampleur de la catastrophe. En tant que bénévole dans ce rôle, vous devrez :&nbsp;<ul>	<li>Travailler en collaboration avec une équipe chevronnée de bénévoles de Gestion des urgences dûment formés, avec qui vous interviendrez lors d’urgences dans votre communauté, votre province ou ailleurs au Canada, selon vos disponibilités et les besoins sur le terrain.</li>	<li>Connaître les services offerts par la Croix-Rouge, comme l’hébergement et les services d’inscription et de réunification des familles, l’aide pour se procurer des vêtements, de la nourriture et du soutien personnel, ainsi que le programme Bien-être et environnements sécuritaires.</li>	<li>Évaluer les besoins des personnes touchées par une urgence et leur offrir l’aide nécessaire sous forme de biens ou de services.</li>	<li>Favoriser le bien-être des communautés en leur fournissant du soutien moral ainsi que des références vers des organismes partenaires et d’autres groupes communautaires.</li>	<li>Préparer, classer et gérer le matériel d’intervention pour qu’il soit toujours en quantité suffisante et prêt à être utilisé.</li>	<li>Veiller à la santé et la sécurité de votre équipe.</li>	<li>Participer aux activités de renforcement de l’esprit d’équipe, aux formations, aux séances de planification et aux exercices de préparation de la Croix-Rouge.</li>	<li>Prendre part aux activités communautaires de réduction des risques et de préparation aux urgences.</li>	<li>Postuler des rôles de leadership pour superviser, guider et diriger d’autres bénévoles de la Gestion des urgences et gérer la prestation de services.</li></ul>&nbsp; &nbsp; &nbsp; Vous apportez ces talents essentiels :&nbsp;<ul>	<li>Engagement&nbsp;— Vous vous engagez à respecter&nbsp;<a href="https://www.croixrouge.ca/a-propos-de-nous/au-sujet-de-la-croix-rouge-canadienne/principes-fondamentaux-de-la-croix-rouge?lang=fr-CA&amp;_ga=2.51786025.1890339133.1603283527-350902601.1603283527" target="_blank">les Principes fondamentaux du Mouvement&nbsp;</a>et à incarner ces compétences fondamentales&nbsp;: excellence de l’équipe, excellence du service, responsabilité et souci des résultats.</li>	<li>Compétences en service à la clientèle —&nbsp;Vous souhaitez aider les personnes touchées par une urgence.</li>	<li>Langues —&nbsp;Vous pouvez interagir avec les bénéficiaires&nbsp;en anglais. La maîtrise du&nbsp;français ou d’une autre langue constitue un atout.</li>	<li>Aptitudes pour la communication&nbsp;— Vous pratiquez l’écoute active. Vous savez comment vous exprimer clairement et comment confirmer que les bénéficiaires vous comprennent.</li>	<li>Souci des détails&nbsp;— Vous faites preuve de précision au moment de tenir des registres, de remplir des formulaires et de fournir des statistiques et des rapports financiers.</li>	<li>Informatique&nbsp;— Vous êtes capable de saisir des données dans une base de données ou dans une feuille de calcul et d’utiliser le courrier électronique.</li>	<li>Travail d’équipe&nbsp;— Vous échangez de l’information, aidez vos coéquipiers, agissez de façon respectueuse, êtes d’un abord facile et avez la capacité de nouer des relations solides.</li>	<li>Calme pendant une crise&nbsp;— Vous vous montrez empathique, restez concentré(e) sur la tâche à accomplir et agissez de manière résolue.</li>	<li>Vous êtes digne de confiance et fiable.</li></ul> Toutes les personnes qui font du bénévolat ou travaillent à la Croix-Rouge canadienne doivent se soumettre à une vérification approfondie des antécédents judiciaires ou à une vérification équivalente.&nbsp;

Canadian Red Cross

Bénévole en Gestion des Urgences

Region :&nbsp;Across CanadaVolunteer opportunity conditions :&nbsp; &nbsp;<ul>	<li>Location :&nbsp;In-person and/or virtual. The majority of preparedness and response work is performed in the community, in an office environment or through virtual means such as by telephone or video conference&nbsp;</li>	<li>Regions&nbsp;or cities&nbsp;:	<ul>		<li>Newfoundland and Labrador :&nbsp;Grand Falls-Windsor, St. John's, Labrador City, Corner Brook and Area.</li>		<li>New Brunswick :&nbsp;Moncton, Tracadie, Edmundston, Grand Falls, Saint John,&nbsp;Campbellton,&nbsp;Bathurst, Miramichi, Sussex, Fredericton and Woodstock.</li>		<li>Nova Scotia :&nbsp;Halifax, Antigonish, Amherst, Truro, Pictou, Bridgewater, Yarmouth and Sydney.</li>		<li>Prince Edward Island:&nbsp;Charlottetown and&nbsp;Summerside.</li>		<li>Saskatchewan:&nbsp;Northern Saskatchewan, Northwest Saskatchewan, Saskatoon, Yorkton, Prince Albert, Prince Alberta, Regina, Kindersley and Rosetown.</li>		<li>Manitoba:&nbsp;Thompson, Flin Flon, The Pas,&nbsp;Swan River, Dauphin, Brandon, Steinbach, Portage La Prairie, Gimli, Peguis, Morden/Winkler.</li>		<li>Nunavut&nbsp;</li>		<li>Northwest Territories:&nbsp;Yellowknife, Ft Simpson and Hay River.</li>		<li>Alberta:&nbsp;Fort McMurray, Slave Lake, Cold Lake, Lac La Biche, Grande Prairie, High Level, Peace River, High&nbsp;Prairie, Red Deer, Maskwacis, Rocky Mountain House, Stettler, Wainwright,&nbsp;Medicine Hat, Brooks, Lethbridge, Taber, Stand Off.</li>		<li>British Columbia :&nbsp;Castlegar, Creston Area, Nelson, Nakusp, Salmo,&nbsp; Penticton, Summerland, Oliver, Osoyoos, Keremeos, Princeton, North West - Burns Lake to Prince Rupert,&nbsp;North Central - Prince George and Area,&nbsp;NorthEast - Chetwyn to Fort Nelson,&nbsp;North South – Cariboo and&nbsp;Bella Coola Area.</li>		<li>Ontario :&nbsp;Ottawa, Fort Erie, Port Colborne, Welland, Town of Pelham, Wainfleet, Niagara Falls, Niagara on the Lake, St. Catharines, Thorold, Grimsby, Town of Lincoln, West Lincoln, Windsor, Essex, Tecumseh, Leamington, Amherstburg, Sarnia, Chatham, Wallaceburg, Northumberland County, Port Hope, Cobourg, Colborne, Brighton, Hastings, Canadampbellford, Owen Sound, Chatsworth, Meaford, Markdale, Dundalk, Kincardine, Port Elgin, Southampton, Chesley, Hanover, Tobermory, Lion's Head, Wiarton, Paris, Brantford, St George, Six Nations (Ohsweken), Haldimand, Norfolk, Simcoe, Hagersville, Dunnville, Goderich, Clinton, Exeter, Blyth, London, Dorchester, Ilderton, Lucan, Mount Brydges, Parkhill, Strathroy, Huron County, Perth, Stratford, St. Marys, Mitchell, Listowel, Oxford, Woodstock, Ingersoll, Tillsonburg, Tavistock, Simcoe County, District of Muskoka, City of Kawartha Lakes, County of Haliburton,&nbsp;Dufferin County,&nbsp;Algoma, District of Algoma, City of Sudbury, Sudbury District, District of Manitoulin, District of Kenora, District of Thunder Bay, District of Rainy River, District of Cochrane, District of Timiskaming, James Bay Coast, District of Nipissing, Parry Sound, Lanark County, Renfrew County, Stormont Dundas &amp; Glengarry, Prescott Russell, Leeds &amp; Grenville, North &amp; South Frontenac, St Thomas, Lambton Shore, Plympton-Wyoming, Pertolia, Oil springs, Kettle Point, Aylmer, Belmont, Port Stanley, Port Burwell and Southwold.&nbsp;</li>	</ul>	</li>	<li>Minimum age :&nbsp;18 years or older. &nbsp;</li>	<li>Minimum volunteer hours/period :&nbsp;Ideally you have the ability to volunteer during regular hours and/or during non-traditional hours (evenings and weekends), accept an on-call shift rotation and/or respond to unplanned emergency/disaster related requests periodically.&nbsp; Hours will vary by location and frequency of response activity&nbsp;</li>	<li>The potential exists for responding in disaster areas, as well as difficult conditions. If working at a response site, health and safety considerations will be outlined prior to the assignment&nbsp;</li>	<li>You can identify a preference to respond in your local community and/or outside of your community. &nbsp;</li>	<li>In exceptional circumstances, our volunteers may be offered the opportunity to deploy away from home to a large-scale response in their province or in Canada, as required and available, anywhere from 7 to 21 days.&nbsp;</li></ul> The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. We are committed to having an accessible, diverse, inclusive, and barrier-free working environment. Emergency Management Teams across Canada are looking for volunteers to be a part of their mission. Because of our wide-reaching network of highly trained volunteers, Canadanadians who have found themselves impacted by disaster big and small, are able to turn to the Canadian Red Cross for relief and support.&nbsp; As a volunteer in this role, you will:&nbsp;<ul>	<li>Work collaboratively as part of an experienced team of trained EM volunteers and respond to emergencies in your community, or province or across Canada according to your schedule and availability.</li>	<li>Learn about Red Cross assistance including emergency shelter, clothing, food, personal services, registration, family reunification and safety and wellbeing requirements.</li>	<li>Assess needs with those affected by an emergency event and provide approved goods and services.</li>	<li>Support the wellbeing of communities&nbsp;by providing care, comfort and referrals to partner agencies and other community-based groups for services.</li>	<li>Prepare, inventory and manage response supplies to ensure they are stocked and ready&nbsp;</li>	<li>Contribute to the overall health, safety and security of the team you work with.</li>	<li>Participate in Red Cross team building, training, planning and readiness exercises.&nbsp;</li>	<li>Contribute to community-based risk reduction and emergency preparedness activities.</li>	<li>Apply for leadership roles to supervise, mentor and lead other EM volunteers and manage the delivery of required services.</li></ul> You bring these essential talents:&nbsp;<ul>	<li>Commitment - to the&nbsp;<a href="https://www.redcross.ca/about-us/about-the-canadian-red-cross/red-cross-fundamental-principles" target="_blank">Fundamental Principles of the Red Cross Movement</a>&nbsp;and the core competencies of team excellence, service excellence, accountability and results focused.</li>	<li>Customer Service Skills - dedicated to supporting those affected by emergencies.</li>	<li>Language fluency - to deliver services in English; French and additional languages are an asset&nbsp;</li>	<li>Communication skills - attuned to supporting with active listening and the ability to explain and confirm understanding.</li>	<li>Attention to detail - when making notes, maintaining logs, completing forms, providing statistics and tracking financial disbursements.</li>	<li>Computer use – including the ability enter data into a database or spreadsheet and use email&nbsp;</li>	<li>Teamwork values - sharing information, helping team members, respectful of diversity, approachable, building relationships.</li>	<li>Ability to remain calm during a crisis - express empathy, remain focused and respond decisively.&nbsp;</li>	<li>Dependable and reliable.</li></ul> A satisfactory Enhanced Police Information Check or equivalent is mandatory for all personnel volunteering or working with the Red Cross.&nbsp;

3 Jobs in Northwest Territories