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ABOUT FEED ONTARIOFrom securing fresh and healthy food sources, to driving change through policy research and innovative programming, Feed Ontario unites food banks, industry partners, and local communities in our work to end hunger and poverty.JOB SUMMARYReporting to the CEO, the VP, Network Services &amp; Impact provides leadership and direction in the development, implementation and ongoing management of Feed Ontario’s member network and associated strategies. As a member of the Senior Leadership Team, the VP is accountable for member acquisition, retention, engagement and overall satisfaction, ensuring alignment with organizational objectives, values and strategic priorities. Builds and fosters a collaborative food bank network, engaging in proactive communication and collaboration with members and affiliates, ensuring a clear understanding and abidance of policies, processes and procedures. Provides leadership to member relations team ensuring superior programing, training and customer service levels. Collaborate with Senior Leadership Team to enhance member experiences, maintain/grow value of Feed Ontario membership, and promote the mission, vision and values of Feed Ontario.DUTIES AND RESPONSIBILITIESVision, Strategy &amp; Leadership<ul><li>Collaborates with the CEO and senior leadership team to define Feed Ontario’s mission and direction by providing input in short and long term strategic and operational planning and positioning within the organizations.</li><li>Work in collaboration with Sr. Leadership to build and maintain Feed Ontario’s professional reputation within the food bank and food security sector.</li><li>Develop strategies, goals, and plans that serve and balance provincial and local interest in consultations with the network. Facilitate and support the transition from an equality to equity approach to membership services, maintaining alignment with Feed Ontario’s strategic objectives.</li><li>Design and implement the multi-year network strategy, including events and training, implementation of national standards, and leading member relations team to achieve established objectives</li><li>Establish strategies, programs, and processes to engage food bank network and share best practices</li><li>Openly share feedback and information with CEO on membership trends, metrics, and experiences in support of overall Feed Ontario goals and objectives.</li></ul>Member Engagement &amp; Relationship Management<ul><li>Proactively build a culture that fosters networking, partnership development, collaboration, and integration across the network</li><li>Develop, enhance, and implement strategies to attract new members, retain existing members and manage strategic partnerships and member relations.</li><li>Collaborate with Communications and Development teams to create targeted campaigns and resources to retain and support members, demonstrating the value of membership</li><li>Evaluate potential partnerships and member opportunities to ensure alignment with organizational goals and objectives</li><li>Provides guidance, direction and oversight for the design, administration and analysis of member surveys and feedback initiatives. Translate insights into actionable recommendations and comprehensive reports for the network</li><li>Establish, track, and monitor member engagement goals, provide regular reports on membership metrics, analysis, and achievements</li><li>Provide direction, guidance and oversight to the annual Feed Ontario membership cycle, including but not limited to member renewals, member visits, annual member survey, and network meetings.</li><li>Oversee the development of all member focus groups/round tables/visits and committees, as needed, to collect feedback and insights from network to ensure program efficacy and member engagement</li><li>Act as the primary point of contact for the management of high level and/or complex member relationships to strengthen collaboration and alignment across the network</li><li>Manage and direct complex complaint management, ensuring resolution aligns with organizational policies and standards</li></ul>Member Services, Partnerships &amp; Programs<ul><li>Design and oversee the development and execution of comprehensive range of virtual and in-person events, programs and educational offerings to deliver valuable programing and tools for members and/or advance organizational goals</li><li>Maintain program standards, ensuring all member program activities operate effectively, ethically and in compliance with program standards which meet or exceed the organization’s expectations, Food Banks Canada’s National Standards of Excellence and those of its donors.</li><li>Collaborate with senior team to ensure programs, services, education and event initiatives are integrated with the overall strategies and objectives of Feed Ontario</li><li>Oversee all member relations events, communications and services. Addressing issues as needed</li><li>Direct high-level and/or complex member programs and partnerships including contract negotiations, rollout planning and implementation (e.g. Metro Grant)</li><li>Oversee the planning, execution, and adoption of member systems (e.g. Link2Feed), including vendor management, contract negotiation, rollout, onboarding, and compliance (ensuring legal compliance with PIPEDA and Member Agreements, updating legal agreements as needed, and meeting obligations with Food Banks Canada and/or other stakeholders).</li></ul>Policies &amp; Standards<ul><li>Develop, review and implement best practices and policies for member food banks in alignment with Feed Ontario policies and sector best practices. Identify resources needed by network and subsequent action plans for implementation.</li><li>Oversee and facilitate the National Standards of Excellence Accreditation, including the development of member success strategies, training and audit processes</li><li>Develop operational policy recommendations to support network effectiveness</li></ul>Team Development &amp; Management<ul><li>Oversee departmental operations, workflows and service delivery practices</li><li>Work collaboratively and maintain regular communications with other departments to ensure the overall success of Feed Ontario in pursuit of its strategic priorities</li><li>Provide leadership, guidance, and direction to team members. Establish accountabilities, priorities and manage workflows</li><li>Promote a motivated and collaborative team of member engagement and customer service professionals. Act as a role model to build a positive organizational culture,</li><li>Identify, coordinate/deliver necessary training and coaching to enable team members to meet performance expectations. Identify professional development and training opportunities for team members</li><li>Participate in interviewing, recruitment, hiring and mentoring of staff as needed</li><li>Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.</li></ul>Other duties may be requiredQUALIFICATIONS, EDUCATION, AND PROFESSIONAL EXPERIENCE<ul><li>Bachelor degree or equivalent post secondary education</li><li>15 + years progressive professional experience in the non-profit sector with a focus on member relations and advocacy.</li><li>5+ years leadershp experience in managing teams and developing strategies.</li><li>Demonstrated experience and success in member advocacy, satisfaction and complaint resolution</li><li>Valid Driver’s License and access to a reliable vehicle</li></ul>WORKING CONDITIONSFeed Ontario office works under a hybrid model of in-person and remote work. Most work on behalf of Feed Ontario will done remotely. There will be some offsite travel required for meetings with partners and stakeholders. On occasion, you will be required to attend events on behalf of Feed Ontario.As part of our commitment to racial justice and reconciliation, we are actively encouraging Black, Indigenous, and People of Colour candidates to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.The publication of this advertisement is neither an assurance that an applicant will be hired, nor that the position will be held open for any specific period of time in the event that a suitable candidate for the position is identified at an earlier date.If you are interested in the role, please submit your resume and cover letter via LinkedIn or to <a href="mailto:hr@feedontario.ca" target="_blank">hr@feedontario.ca</a> no later than end of day on October 31st, 2025.

Feed Ontario

VP, Network Relations & Impact

BB&amp;C Management Services Inc.&nbsp;has an opening for an Association Coordinator with a background in not-for-profit administration and meeting planning. This is an opportunity for a dedicated individual who is ready to take on a variety of responsibilities as a lead staff member in the delivery of association events and member services.&nbsp;The scheduling and preparation of communications materials including social media posts and website updates are also an important part of the position mandate.&nbsp;The coordinator must be well-organized and resourceful and willing to grow in all aspects of association management as they work with a small team of peers offering professional support to elected leaders and committee members.Key Accountabilities<ul><li>Monitoring and administering association procedures and centralization of official files and documents. </li><li>Delivery of member services as administration lead and contact for directors and committee members.</li><li>Managing integrated databases for membership maintenance, renewals and marketing to prospective members.</li><li>Attending meetings and serving as key staff support to assigned committees, with responsibility for minute taking and follow up on actionable items</li><li>Program development, promotion and delivery of successful Association events.</li><li>Preparation and release of regular communication to members and stakeholders on association services and events via email, social media and current web postings.</li><li>Staff lead for the planning, coordination and promotion of annual events and intervening educational programs, management of registration and on-site/virtual delivery for each event.&nbsp;</li></ul>Qualifications<ul><li>Demonstrated ability in administrative or association management roles</li><li>Tact and diplomacy when interacting with senior level professionals and working with association directors and/or committees</li><li>Exceptional written communication and interpersonal skills with demonstrated experience in relationship building.</li><li>Strong decision-making skills, including problem-solving and creative thinking abilities.</li><li>Detail orientated with an understanding of the importance of accuracy in day-to-day administration and delivery of member services.</li><li>Highly organized, flexible, and able to multi-task while working independently and as a team member.</li><li>Experience in use of social media platforms, web management and the development of quality association communication programs&nbsp;and organization branding.</li></ul>Education:&nbsp;&nbsp;University or college degree in business administration, NFP management or equivalent education&nbsp;Experience:&nbsp;&nbsp;Minimum of 3 years of experience in administration and meeting planning and management.Language:&nbsp;&nbsp;Fluency in English is essential. &nbsp;Fluence or proficiency in the French language an asset.Working Conditions: &nbsp;There will be occasional weekend meetings as well as travel within Canada. A hybrid work environment is offered with a requirement&nbsp;for scheduled in-office workdays in North Mississauga on a weekly basis.&nbsp;This is a full time salaried or contract position, offering a salary commensurate with experience. Benefits include comprehensive health, dental and life insurance; paid sick days and personal days; summer hours; and bonus vacation days between Christmas and New Year.Please send your Resume and Cover letter indicating how your experience matches the outlined requirements to:&nbsp;<a href="mailto:acurtis@bbandc.com" target="_blank">acurtis@bbandc.com</a>We thank all candidates for their interest. Only those most closely matching our requirements will be contacted.

BB&C Association Management Services, Inc.

Association Coordinator

Evergreen is seeking a Chief Advancement Officer (CAO) to join our team. As a member of Evergreen’s executive leadership group, the CAO holds overall responsibility for audience engagement and revenue generation at the organization, through a cohesive strategy that includes fundraising, marketing &amp; engagement, and social enterprise activities at Evergreen Brick Works. This is a fantastic role for someone who is energized by Evergreen’s mission to build better public spaces and by the opportunity to engage others to help support and fund that work.About EvergreenEvergreen Brick Works (our head office) is located on the traditional territory and homelands of the Wendat and Petun First Nations, the Haudenosaunee, and the Mississaugas of the Credit.We are a national non-profit charity transforming public spaces in our cities for the health of people and our planet. With over 30 years of championing urban sustainability, we see the potential of our cities to solve some of the biggest issues facing our time and believe that our public spaces are the key to unlocking it. We see beyond the spaces that exist today and imagine them transformed into places where people and nature thrive.Why Evergreen?In staff engagement surveys, Evergreen employees consistently report that their colleagues are one of the best things about working here. What else is in it for you?<ul><li>A reduced work week (4.5 days) for all full-time staff.</li><li>Flexible workdays that align with your life needs and role responsibilities.</li><li>Paid vacation, 3 paid personal days (Evergreen Days), and a paid day off on your birthday.</li><li>Employer-paid extended health care and dental benefits, including a Health Care Spending Account and access to mental health resources.</li><li>Employee Resource Groups (ERGs) that support staff who are Indigenous, racialized, or 2SLGBTQ+, as well as ERGs for allyship learning, and to support caregivers of all kinds.</li><li>Active workplace committees, including Health &amp; Safety, IDEA, and Employee Engagement.</li><li>Access to informal and formal skills development and resume building opportunities.</li><li>A beautiful head office location surrounded by nature at Evergreen Brick Works, with a free shuttle bus from Broadview Station</li></ul>Key AccountabilitiesThis role is integral to the organization’s ability to advance its mission, by leading a cohesive and compelling engagement strategy across key audiences – community, partners, and investors. It is not purely a fundraising role, though securing and stewarding major philanthropic partnerships isa critical accountability. We are looking for a creative leader who can successfully navigate the fundraising landscape and help shape the way we drive revenue more broadly at the organization by delivering content and programs that delight and inspire, and have measurable impact. In addition to fundraising, this includes: our marketing and engagement strategies for community and investor audiences; partnership development that reinforces our mission and provides funding support; and business development on site at Evergreen Brick Works, helping to fully realize the capabilities of the space as a social enterprise.&nbsp;A day-in-the-life of this role might include:<ul><li>Partnership meetings, and lots of them. We expect a significant portion of the CAO’s time to be spent meeting potential and existing philanthropic donors and partners, effectively communicating Evergreen’s story of impact and innovation.</li><li>Business planning, constantly evaluating opportunities to leverage our incredible site to drive revenue and maximize impact.</li><li>Shaping innovative strategies to garner public and corporate interest and support.</li><li>Leading a high performing group of directors who each contribute to advancement at Evergreen in different ways, ensuring a strategic focus across these three branches (Marketing, Communications &amp; Engagement; Events &amp; Public Programming; Fundraising)</li><li>Fostering trust-based relationships within the community and among partners, including building and motivating the team.</li></ul>What You’ll BringSuccess in this role will be supported by the following target qualifications and core competencies.<ul><li>Prior experience in an organizational leadership position, and 10+ years of fundraising and/or experience in business development, ideally in a place-based service context.</li><li>A track record of building multi-year funding relationships and/or fundraising campaigns, with large-scale gifts (six and seven figures).</li><li>Demonstrated ability to engage partners at an executive level, including board members, senior volunteers, major funders, donors and partners.</li><li>Demonstrated experience developing successful marketing campaigns that inspire participation.</li><li>Comfort with public speaking, media interviews, or representing an organization at a high-profile event or pitch opportunity.</li><li>Belief in the importance of leading with curiosity and welcoming ideas that can be thoughtfully considered and turned into opportunities.</li><li>A demonstrated deep commitment to advancing reconciliation, equity, diversity and inclusion in all its forms.</li><li>Demonstrated financial acumen, including budgeting, forecasting, and revenue accountability.</li><li>A strong understanding of emerging fundraising strategies, technologies, and data analytics.</li><li>Experience working in a large charitable or non-profit environment is preferred, with weight given to environments where site-based revenue generation has been part of your portfolio.</li><li>Familiarity with government relations and effective advocacy.</li></ul>Aren’t sure if you check every requirement on this list? That’s ok! We are still interested in hearing from you. We’d love to learn more about how your unique experience might make you a great addition to Evergreen.Still Interested? Here are some other things you should know.<ul><li>This is a full-time salaried role.</li><li>The target hire range for this role is $160,000 - $185,000.</li><li>The paid vacation allocation for this role is four (4) weeks.</li><li>This role is supervised by the CEO and has three (3) Director reports (Director of Marketing, Communications &amp; Engagement; Director of Events &amp; Public Programming; Director of Philanthropy)</li><li>While Evergreen is a hybrid organization, regular presence on site at Evergreen Brick Works will be required for success in this role, and the preference is for a Toronto-based candidate. The successful applicant should expect to be on site at Evergreen Brick Works on a weekly basis.</li><li>There will be occasional evening and/or weekend work, as needed, as well as the occasional need to travel within Canada.</li><li>Work environment is a collaborative office space (open concept).</li></ul>Our Recruitment ProcessInterested applicants should submit their candidacy by November 10, 2025. Please limit your resume to three pages. Please also include a cover letter to introduce yourself and to give us further context on your job history and skills you’d like to highlight. Candidates selected for an interview will be contacted directly by a member of our People &amp; Culture team.<ul><li>You should expect there to be at least two interviews for this role, one of which may include a brief pitch.</li><li>We are committed to ensuring that all applicants are notified when the role has been filled so that you aren’t left wondering about the position.</li></ul>We’re always learning, so please reach out at any stage of the application process if you require support or adaptations. Evergreen is committed to fostering an inclusive and accessible work environment. We are an equal opportunity employer and welcome applications from all qualified individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Evergreen will provide accommodations throughout the recruitment cycle to applicants who request them.&nbsp;Evergreen uses a people-focused approach to evaluating applicants. We do not utilize artificial intelligence during the recruitment process.

13 Member Relations Jobs in Ontario