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Job Title: Enterprise Content Management DirectorVacancies:&nbsp;This posting is for 1 new role.Location:&nbsp;Ottawa, ON | Calgary, AB | Vancouver, BC | Montreal, QC | Halifax, NS | Toronto, ON (Detailed office location information can be found by visiting this link: <a href="https://cancer.ca/en/contact-us" target="_blank">https://cancer.ca/en/contact-us</a>)&nbsp;Work Model: Hybrid Work ModelSalary Band: 8 ($96,000 - $144,000 CAD)This is a full-time, 1-year contract.&nbsp;HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA &nbsp;The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all type of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.MAKING AN IMPACTThe Enterprise Content Management Director (ECM Director) leads the implementation of CCS’s Enterprise Content Strategy and Roadmap to build scalable, sustainable content operations systems and processes as it works toward achieving a mature content operations model.This role is critical in creating awareness and excitement across the organization, communicating progress, supporting change management and transitioning the strategy from project-based governance to ongoing operations. It also collaborates closely with leads of other Accelerated Digital Roadmap initiatives—particularly data—to align content and data standards that enable integrated, personalized, and AI-ready digital experiences.This role will report temporarily to the VP, Cancer Information and Policy who is the business lead for the Enterprise Content Strategy (ECS) at CCS.WHAT YOU’LL BE DOING:&nbsp;Leadership and implementation:<ul><li>Iterate content strategy and plan based on changing organizational priorities and insights or updated user journeys</li><li>Enable and support business adoption and optimization of centralized ECS platforms in collaboration with tech and business leads </li><li>Implement processes and leverage technology and automation to optimize content workflows and performance</li><li>Onboard and support business areas adopting enterprise content capabilities to improve operational workflows</li><li>Create and maintain project plans, dashboards, risk registers, and maturity roadmaps for continuous content operations program improvement&nbsp;</li></ul>Content alignment, governance and performance:<ul><li>Establish content governance model and framework, and lead a cross-functional content governance committee to optimize the end-to-end flow of content from creation to delivery</li><li>Define enterprise roles and responsibilities at both enterprise and team levels </li><li>Establish enterprise processes for content creation, management, and archiving to ensure compliance and quality</li><li>Help transform journey maps into content operations </li><li>Oversee enterprise content audits to assess structure, reuse, and metadata readiness, using findings to guide governance, standardization, and alignment with content strategy goals</li><li>Standardize metadata, taxonomy, templates, and optimize workflows, content models and authoring guides </li><li>Collaborate and define enterprise content KPIs (e.g., implementation and adoption progress, content optimization and efficiency) to make evidence-based decisions and support teams in tracking their own specific content goals</li><li>Establish and support maintenance of shared content libraries of reusable assets </li><li>Ensure content operations are compliant with AI, copyright, accessibility, and other regulatory standards</li><li>Ensure transparency and accountability by tracking progress against portfolio milestones&nbsp;</li></ul>Collaboration, stakeholder engagement and change management:<ul><li>Act as a trusted partner across business and technology stakeholders</li><li>Align all teams to shared enterprise content goals and facilitate regular strategy reviews across departments to ensure strategic alignment and performance monitoring, while also enabling teams to tailor content for specific audiences and channels </li><li>Collaborate with data governance, personalization, UX, omnichannel, and localization leads to optimize content for all business areas</li><li>Develop or provide training for new processes and tools to build a strong culture of content stewardship </li><li>Develop and manage communication across teams to share implementation progress, celebrate wins, demonstrate impact </li><li>Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.</li><li>Other projects and duties as assigned.&nbsp;</li></ul>QUALIFICATIONS:<ul><li>Post graduate education preferably in information architecture, library sciences, information management, or a related field</li><li>10–15 years of experience in a comparable field, holding senior-level roles.</li><li>Experience in content strategy, information architecture, and content management systems</li><li>Extensive experience developing and implementing content governance frameworks, policies, and metadata standards. </li><li>Hands-on experience with content management, digital asset management; component-based design systems; information architecture and content governance.</li><li>Leading people and change management</li><li>A systems thinker with proven experience in implementing multi-tier enterprise systems and managing cross-organizational projects</li><li>Strong stakeholder engagement, relationship building, change management, and training delivery capabilities in enterprise environments</li><li>Leadership and motivational skills: Proven ability to lead and motivate teams </li><li>Excellent communication and interpersonal skills: Ability to communicate effectively with both technical and non-technical users</li><li>Problem-solving skills and adaptability: Ability to solve complex problems creatively, adapt to changing environments and manage multiple priorities</li><li>Collaboration and co-design: ability to work effectively with diverse teams and stakeholders to create solutions that meet shared goals. </li><li>Strong analytical skills and evaluation: Ability to analyze data and make evidence-based decisions</li><li>Bilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regions. </li><li>Other qualifications may apply</li></ul>WHAT YOU CAN EXPECT FROM US:CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:&nbsp;COURAGEOUS &nbsp; &nbsp;UNITED &nbsp; CARING &nbsp; RIGOROUSWe offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.&nbsp;COME AS YOU AREAt CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.HOW TO APPLY:&nbsp;Qualified candidates are invited to submit their resume, cover letter and salary expectations.&nbsp;We thank all candidates for their interest and advise that only those selected for an interview will be contacted.OTHER INFORMATION:&nbsp;CCS is dedicated to employment equity and encourages applications from all qualified candidates.&nbsp;In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!&nbsp;Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not&nbsp;permitted&nbsp;to smoke in or about CCS premises or while carrying out CCS business.&nbsp;Privacy Disclosure&nbsp;We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file.&nbsp; We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law.&nbsp; We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting&nbsp;<a href="mailto:privacy@cancer.ca" target="_blank">privacy@cancer.ca</a>. For more information about our privacy practices, visit cancer.ca/privacy.&nbsp;AI Disclosure&nbsp;We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit&nbsp;<a href="https://cancer.ca/privacy" target="_blank">cancer.ca/privacy</a>.&nbsp;CONNECT WITH US:&nbsp;<a href="https://www.linkedin.com/company/canadian-cancer-society" target="_blank">LinkedIn</a>  |  <a href="http://www.facebook.com/CanadianCancerSociety" target="_blank">Facebook</a>  |  <a href="http://www.youtube.com/user/CDNCancerSociety" target="_blank">YouTube</a><a href="https://bsky.app/profile/cancersociety.bsky.social" target="_blank">Bluesky</a>&nbsp;

Canadian Cancer Society

Enterprise Content Management Director

About TPL: Toronto Public Library (TPL) is North America’s busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.&nbsp;&nbsp;Specific Position Information:&nbsp;The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19):35 hours per week. Hours of work to be determined.&nbsp;Evenings, Saturdays and variable hours required.*This position requires the ability to visit or work from multiple sites across Toronto.&nbsp;Available Locations:&nbsp;Vacancy #1: Albion/Maria A. Shchuka/York Woods Area&nbsp;- Base location: Downsview BranchVacancy #2: Lillian H. Smith/Northern District Area - Base location: Lillian H. Smith BranchJOB&nbsp;SUMMARY:The Library Safety Specialist (LSS) works with other TPL staff and with guards to provide a safe and welcoming environment for all people using the Toronto Public Library, by engaging customers, explaining and enforcing rules of conduct, developing effective working relationships with library customers, ongoing monitoring of library spaces for appropriate customer behavior, and de escalating situations as needed.The position focuses on helping all customers enjoy and use the library by compassionately assisting customers in understanding and complying with library rules and policies. In cases where customers are unable or unwilling to comply with library rules or policies, the LSS takes the lead in addressing and resolving rules of conduct violations and incidents, working with other library staff and guards, under the direction of in-charge staff.The LSS also acts as a liaison with law enforcement, social service providers, and community groups providing referrals to service and assistance as appropriate. The LSS takes day-today direction from the Library Service Manager responsible for the branches where the LSS is assigned. All LSS staff formally report to the Manager, Welcoming Spaces as part of an integrated LSS team.DUTIES:<ul><li>Using a trauma-informed approach, lead efforts to foster a welcoming and safe environment through ongoing interaction and relationship building with customers, staff, guards, local community agencies, social service providers and police.</li><li>Engage customers and solicit cooperation in understanding and complying with Library rules of conduct. Refer customers to other library staff and sources of information in response to customer service requests.</li><li>Lead efforts to prevent, mitigate and respond to incidents through appropriate means consistent with TPL policies and protocols, such as de-escalation, verbal communications, escorting customers from Library facility, and/or contacting police, social service providers, and/or other emergency services as needed. Support debriefing of incidents with other branch staff.</li><li>Work with other members of the Library Safety Specialist team and Manager, Welcoming Environment to identify, communicate and share best practices across the TPL system.</li><li>Circulate among public service areas inside and outside around the library, supporting staff and guards in monitoring areas to uphold library rules of conduct.</li><li>Support the exclusion process under the direction of the Director, Branch Operations and Customer Experience. Prepare and deliver exclusion letters, in conjunction with security guards.</li><li>Support other branch staff in ensuring incidents are documented in the Incident Reporting Management System (IRMS) on a timely basis. Monitor IRMS and identifies incident trends and appropriate interventions.</li><li>Assist with providing training and onboarding of staff and guards regarding safety and security, incorporating and role modeling a trauma-informed approach.</li></ul>QUALIFICATIONS:<ul><li>Minimum of three years’ experience working in community mental health and/or crisis intervention, or experience in a related field</li><li>Post-secondary education in a related field, of equivalent combination of relevant experience and education.</li><li>Demonstrated understanding of and practical application of a trauma-informed approach.</li><li>Experience with marginalized communities, including individuals with mental health and addiction challenges, those experiencing homelessness or precariously housed, and related groups.</li><li>Ability to exercise empathy, courtesy, and compassion while fairly and consistently enforcing Rules of Conduct.</li><li>Ability to act calmly and with composure under pressure and de-escalate tense situations effectively.</li><li>Ability to balance safety and security with library principles and best practices regarding access, privacy, inclusion, and equitable and friendly service. Understands and is committed to the essential role of the public library in Canadian society.</li><li>Ability to welcome and embrace the diversity of people who come to the library, whether staff or customers. Ensures that the library’s actions comply with the requirements of the Ontario Human Rights Code and related legislation.</li><li>Ability to work independently with limited supervision and to exercise initiative and good judgment in the performance of duties.</li><li>Basic knowledge and understanding of mental health disorders and addictions, including the ability to recognize problematic or disruptive behavioral patterns.</li><li>Education and/or experience in conflict de-escalation, trauma-informed and harm reduction approaches, suicide risk assessment, social and community services and/or similar areas.</li><li>Must possess or be able to obtain First Aid, CPR and AED certification.</li><li>Ability to develop and sustain effective relationships with customers with diverse backgrounds, ages and experiences, staff, management, guards, police, community agencies and social service providers.</li></ul>The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address. &nbsp;&nbsp;ACCOMMODATION: We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.APPLICATION PROCESS: Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.Apply on our job site: <a href="https://www.torontopubliclibrary.ca/about-the-library/jobs/" target="_blank">https://www.torontopubliclibrary.ca/about-the-library/jobs/</a>All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.

Toronto Public Library

Library Safety Specialist

Planet Watch provides an on-line library of current, &nbsp; worldwide news and articles on Climate ChangeWe want to expand our content and our readership so need to expand our library. We need:<ul><li>Library Team Lead</li><li>Librarians to manage library content</li><li>Librarians to look after readers</li><li>Researcher</li><li>Specialists to promote our library</li></ul>Whatever your level of experience we will be pleased to hear from youPreference will be given to people who have a real interest in the crisis of Climate Change

3 Library Services Jobs