Medical Receptionists - Carefirst Family Health Team
Medical Receptionists - Carefirst Family Health Team
The Carefirst Family Health Team (FHT) is seeking full-time/part-time permanent Medical Receptionists to join our innovative, interdisciplinary team dedicated to delivering highquality, community-based care.
About Us
Carefirst FHT is committed to delivering exceptional, comprehensive primary care through a collaborative, team-based model that includes family physicians, nurse practitioners, nurses, social workers, service navigators, dieticians, physiotherapists, and medical receptionists. We have a robust Chronic Disease Management and Prevention program, including a Diabetes Education Program, and are actively involved in many of the Ontario Health Team’s primary care initiatives.
Our “Hub & Spoke Model” and strong community partnerships ensure coordinated, high-quality, patient‑centred care across the continuum. We work closely with Carefirst Seniors & Community Services Association to provide truly integrated services.
On‑site & Integrated Programs/Services include:
- Ontario Health atHome (formerly Home and Community Care Support Services)
- MINT Memory Clinic
- Ontario Structured Psychotherapy (OSP) Program
- Specialist Clinics: psychiatry, cardiology, endocrinology, optometry, geriatric medicine, gynecology, chiropody, rheumatology, physiotherapy, and audiology
Clinic Locations
We currently operate four well-established clinics across Scarborough, Markham and Richmond Hill, and continue to expand in Markham and Stouffville to support continued growth and community needs.
Employees will be assigned to a location that aligns with their preferences and residence, with occasional rotation to support clinic operations.
We are currently seeking a Medical Receptionist to fill a new position at our Family Health Team.
Terms: Full Time Permanent / Part Time Permanent
Pay range: $37,000 - $42,000 annually
Responsibilities:
- Provide administrative and clinical support at the front desk to ensure smooth daily operations of the Family Health Team
- Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring interaction with patients
- Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records (EMR) system
- Collect and process OHIP billing on a weekly basis
- Maintain and manage patient files, charts, and records while safeguarding patient confidentiality
Requirements:
- Diploma in Health Care Administration, Medical Office Administration, or related discipline
- At least 1 years’ front desk experience, in a healthcare setting preferred
- Exceptional telephone etiquette and customer service skills
- High degree of accuracy and attention to detail
- Knowledge of OHIP billing and coding
- Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager)
- Well organized and ability to multitask in a fast-paced environment
- Proficient computer skills in Microsoft Office, and EMR (Telus Practice Solutions) is an asset
- Available to work flexible hours including some evenings and weekends
- Fluent in English and a second language that reflects the community served, such as Cantonese, Mandarin, is an asset
- A valid vulnerable sector police record check completed within one year
Benefits:
- Dental Care
- Extended Health Care
- HOOPP
- Comprehensive Orientation Program
- Training and Education Subsidy
Interested applicants may apply through Carefirst’s careers page, Indeed, or by emailing hr@carefirstontario.ca
Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.
While we thank all candidates for their interest, only those selected for an interview will be contacted.
Required career level
- Experienced (Non Manager)
Years of experience (Optional)
- 1 - 2 years of experience
Salary range
- $37,000 - $42,000 per year
Required languages
- English