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GBMSM Regional Health Promotion and Risk Reduction WorkerIf you are interested, please forward your resume and covering letter by email no later than 5 pm on Friday, January 9, 2026 to <a href="mailto:recruitment@positivehealthnetwork.org" target="_blank">recruitment@positivehealthnetwork.org</a>.Job purposeThe GBMSM Regional Health Promotion and Risk reduction Worker promotes sexual health and HIV/HCV risk reduction among Gay, Bi, Men who have Sex with Men (GBMSM) in the region of Hamilton, Halton Haldimand, Norfolk, and Brant. For the purposes of this job description the use of the term “men who have sex with men” (MSM), includes men who identify as gay, trans, two spirit and bi-sexual.The Regional GBMSM Program goals are to reduce the number of MSM who are not aware of their HIV or Hepatitis C status, to reduce new infections, and to implement positive prevention programing working together with GBMSM who HIV or HCV Positive are, or co-infected.Working in collaboration with the provincial Gay Men’s Sexual Health Alliance, and our community partners, the incumbent is responsible for developing, coordinating, and delivering GBMSM education, training, community-based and online outreach to promote health and reduce risk. This program plans and coordinates activities throughout Hamilton, Halton, Haldimand, Norfolk and Brant.Primary responsibilities<ul><li>Partner with local community organizations to increase their capacity to respond to MSM’s HIV-related needs</li><li>Providing consultation and advice to local organizations as requested </li><li>Facilitating or leading local initiatives to serve as a catalyst for the integration of HIV into programs and planning </li><li>Providing HIV-related information to service providers in the community, at local community events, forums, or conferences </li><li>Distributing resource materials and other HIV prevention tools (safer sex materials, information, condoms, etc.) to community agencies serving MSM</li><li>Providing HIV-related referrals to local community organizations and strengthening the relationship between the local HIV sector and other MSM -serving sectors</li><li>Work collaboratively with other agency priority population programs, such as harm reduction services</li><li>Monitoring and evaluation through consistent use of the web-based Ontario Community-Based AIDS Service and Evaluation records management system and other program related reporting requirements</li><li>Communications and social media outreach </li><li>Professional development </li><li>Other areas as approved by the Manager of Priority Populations Programs and Support Services and/or Executive Director</li></ul>Qualifications<ul><li>People living with HIV are strongly encouraged to apply. </li><li>Post-secondary education in social services, health/human services, community development, or combination of education and equivalent experience</li><li>In-depth knowledge of HIV/AIDS and hep C with focus on MSM prevention strategies within the current context</li><li>Previous experience organizing and leading education events geared to social service agencies, community partners, etc. and community discussion forums</li><li>Demonstrated experience of implementing community development models and peer-based programming connected to sexual health education and/or behaviour change focused awareness initiatives</li><li>Knowledge of and connection to the 2SGBTQ communities in the Hamilton, Halton, Brant, and Haldimand-Norfolk regions</li><li>Excellent organizational skills and diligence </li><li>In-depth knowledge and ability to manage social media and engage in online and face to face community outreach </li><li>Flexible to challenges as they arise and the ability to remain calm under pressure </li><li>Ability to manage confidential/ sensitive information with discretion and maturity </li><li>Demonstrated ability to communicate effectively in conflict and other situations that may require tact, diplomacy, and discretion </li><li>Competence in collaborating with people who may experience mental health and substance use challenges </li><li>Demonstrated proficiency with computer systems, (i.e., Word, Excel, Outlook) </li><li>A valid driver’s license and access to a reliable insured vehicle for work related duties </li><li>Support for the mission, vision, and values of Positive Health Network.</li></ul>Working conditions<ul><li>Salary is $52,432.16 and we offer a competitive benefits package.</li><li>This is a full-time position based on 35 hours per week</li><li>Able to work occasional weekends and evenings as needed</li><li>The incumbent is expected to behave ethically, demonstrate competence in effective communication and team building, and to work in a collaborative manner</li></ul>

Positive Health Network

gbMSM Risk Reduction and Health Promotion Worker

FVRCF SUMMARYThe Fraser Valley REALTORS Charitable Foundation (FVRCF) is a private charitable foundation dedicated to enhancing the quality of life in the Fraser Valley by building endowment funds, granting to local charities, and supporting initiatives that improve outcomes for vulnerable youth. Serving Abbotsford, Langley, Mission, North Delta, Surrey, and White Rock, the FVRCF has grown into a fully operational, community-impacting foundation with more than three years of active granting.The Foundation recently celebrated a major milestone, surpassing $1 million in total grants distributed to organizations supporting vulnerable youth across the region. With established governance policies, a renewed multi-year strategic plan, and a committed Board of Directors, the Foundation has significantly increased its public awareness and strengthened its role as a philanthropic leader in the Fraser Valley. Public awareness and community visibility are top priorities guiding the Foundation’s next phase of growth.POSITION SUMMARYReporting to the Board of Directors, the Executive Director is responsible for leading the Foundation’s strategy, operations, fundraising, granting programs, and community presence. The Executive Director works closely with a highly engaged Board of Directors and multiple Board committees, ensuring strategies, culture, governance, and resources align with the Foundation’s mission and long-term priorities.KEY RESPONSIBILITIESStrategic Leadership &amp; Governance<ul><li>Lead implementation of the Foundation’s multi-year strategic plan, with public awareness and fund development identified as top strategic priorities.</li><li>Work closely with the Board of Directors and multiple Board committees, providing guidance, information, and recommendations for effective governance.</li><li>Ensure all operational, financial, and granting policies are implemented, reviewed, and adhered to.</li><li>Foster an organizational culture rooted in transparency, accountability, and community service.</li></ul>Operations &amp; Financial Management<ul><li>Manage all operational functions—budgeting, forecasting, administration, bookkeeping, banking, and risk management—to ensure efficient and accountable operations.</li><li>Uphold robust financial controls and prepare timely financial statements, regulatory filings, reports, dashboards, and strategic forecasts to support informed Board decision-making.</li><li>Provide leadership to staff and contractors through role clarity, coaching, and performance accountability.</li></ul>Fund Development, Donor Relations &amp; Bursary Program Support<ul><li>Lead all fund development activities, including strategy development, cultivation, solicitation, stewardship, and donor recognition.</li><li>Strengthen existing donor relationships and cultivate new supporters, partners, and prospective contributors.</li><li>Support the growth, promotion, and donor engagement elements of the Bursary Program, ensuring alignment with donor priorities and community need.</li></ul>Granting &amp; Community Impact<ul><li>Manage all aspects of the Foundation’s granting program, ensuring fairness, transparency, and alignment with strategic priorities.</li><li>Lead impact measurement activities, ensuring the Board and community understand the outcomes, stories, and long-term benefits of FVRCF grants.</li><li>Build and maintain positive relationships with grantees and community organizations.</li></ul>Community Leadership, Public Awareness &amp; External Relations<ul><li>Drive public awareness as a top priority, increasing visibility of the FVRCF through communications, marketing, strategic storytelling, partnerships, and events.</li><li>Serve as a spokesperson, alongside the Board Chair, representing the Foundation with professionalism and clarity.</li><li>Build collaborative relationships with REALTORS, community leaders, government partners, donors, and charitable-sector stakeholders.</li><li>Represent the Foundation at meetings, events, and community functions.</li></ul>Administrative &amp; Policy Responsibilities<ul><li>Manage office operations, workflow, and annual planning cycles.</li><li>Write, implement, and revise policies and procedures consistent with best practices.</li><li>Stay current on regulations related to charitable operations under BC and federal legislation.</li><li>Secure legal or professional counsel as required.</li></ul>EDUCATION, KNOWLEDGE &amp; EXPERIENCE<ul><li>A post-secondary degree in a relevant discipline or equivalent experience.</li><li>A minimum of five (5) years of senior leadership experience in the non-profit or charitable sector.</li><li>Demonstrated experience working effectively with a Board of Directors and multiple committees.</li><li>Strong financial acumen and understanding of investment, budgeting, and financial management.</li><li>Experience in fund development, grant-making, bursary or scholarship administration, community engagement, and public relations.</li><li>Proven ability to build relationships across diverse stakeholders.</li><li>Strong marketing and communications skills to support significant growth in public awareness.</li><li>Ability to interpret and apply legal, regulatory, financial, and technical information relevant to charitable operations.</li><li>Proficiency with Microsoft Office, QuickBooks, and comfort with donor databases and digital tools.</li><li>Experience in a member-based organization is an asset.</li><li>Graduate-level education or professional credentials (CFRE, CAGP, AFP) are strong assets.</li></ul>COMPETENCIES &amp; DISPOSITION<ul><li>Visionary leadership with the ability to anticipate and seize future opportunities.</li><li>Strong relationship builder who is authentic, trusted, and community-focused.</li><li>Skilled communicator and confident public speaker.</li><li>Effective influencer and negotiator.</li><li>Innovative thinker with excellent problem-solving abilities.</li><li>Ethical, transparent, highly professional, and mission-driven.</li><li>Collaborative leadership style with the ability to coach and mentor others.</li><li>Strong organizational and time-management skills.</li><li>Strong writing skills for policies, reports, and strategic communications.</li><li>Self-motivated and results-oriented.</li></ul>

Fraser Valley REALTORS Charitable Foundation

Executive Director

Abiona Centre (“the Centre”) is an award-winning, accredited Children’s Mental Health Centre that is a multi-service, non-profit, unionized, community agency located in the east end of Toronto.&nbsp; The Centre is committed to nurturing empowerment, independence and growth for young pregnant and parenting women, children and families in a non-judgmental, inclusive environment by providing a residential care and treatment program; supportive transitional housing; on-site high school program, community housing support and referral services; and maternal infant mental health programs and services. We do this by working collaboratively as a multi-disciplinary team with community partners to provide holistic programs and support that respond to mental health, education and transitional needs. The Centre also operates an EarlyON Child and Family Centre and an Early Learning Centre.&nbsp;All the programs and services are open to families, young women and their children living in the broader community.The Supervisor, Housing (the “Supervisor”) contributes to the achievement of Abiona Centre For Infant and Early Mental Health’s (the ‘Centre’) mission, vision, strategic directions, and objectives.&nbsp; The Centre provides a comprehensive range of adolescent, infant and early mental health, housing, education and childcare services to young Black pregnant and parenting adolescents, 13-29 years old.&nbsp;The Supervisor is responsible for planning, implementing and managing the delivery of high-quality housing programs and services consistent with the Canadian Centre for Accreditation standards and funders requirements, and supervising programming staff who provide housing supports to young Black mothers in three locations.&nbsp;This position provides leadership and functions as a role model and coach to staff to achieve the departmental and organizational goals.Position:Supervisor, HousingTerm:Full Time Permanent / Existing Position &nbsp;Rate of Pay: $65229 per yearProgram:Child Development, Education and Housing (CDEH)Reports to:Manager, Child Development, Education and Housing&nbsp;Supervises:<ul><li>Program Coordinator, 1900 Sheppard</li><li>Community Workers</li><li>Volunteers</li><li>Student Placements</li></ul>Qualification:<ul><li>Bachelor’s degree in Social Services, Psychology, Human Services, or other related fields, or a combination of equivalent skills and experience.</li><li>5 years' experience implementing programs, working with homeless and vulnerably housed young women.</li><li>Demonstrated leadership and supervisory skills and I year experience supervising staff, preferably in a unionized environment.</li><li>Knowledge of Residential Tenancies Act (RTA), the Care Home Exemption under the Act, tenancy agreements, and property management.</li><li>Understanding of and experience supporting Black pregnant and parenting adolescents and their children with issues related to housing, poverty, mental health, trauma, social isolation, and substance use.</li><li>Ability to identify and develop effective services for young Black women facing various challenges.</li><li>Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.</li><li>Skills to navigate and access housing supports and other community resources for young Black pregnant and parenting women and their children.</li><li>Demonstrated proficiency with case management procedures</li><li>Demonstrated understanding of working collaboratively, the importance of therapeutic relationships, strategies and responses that support the continued psychological development in the young Black women and their children</li><li>Ability to ensure that relevant accreditation standards, and Centre policies, standards and practices are met.</li><li>Knowledge of group facilitation and ability to turn feedback into policies and program improvements</li><li>Strong conflict resolution, negotiation, and crisis prevention/intervention skills.</li><li>Excellent multi-tasking, time management skills, and ability to work independently with minimum supervision.</li><li>Ability to work effectively within the scope of the Management Team.</li><li>Excellent interpersonal, communication, writing and editing skills.</li><li>Proficiency in Microsoft Office.</li><li>Negative report from Vulnerable Sector Screening&nbsp;</li></ul>Working Condition:<ul><li>Work primarily in an office environment within the Centre at the Broadview, Humewood and Sheppard campuses.</li><li>Flexibility to adjust working hours to accommodate program and service requirements</li><li>The Manager and Supervisor will provide backup coverage for one another.</li><li>Provide backup in the absence of other Program Managers</li><li>Provide occasional On-Call support to the Centre’s 24/7 programs and services</li><li>Other duties and responsibilities as required</li></ul>Closing Date: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Until FilledThe Centre offers a dynamic work environment and career advancement opportunities. The successful candidate must have a negative criminal reference check and vulnerable sector screening as a condition of employment.In accordance with&nbsp;the&nbsp;Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005,&nbsp;andthe Centre’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make your needs known in advance.The Centre encourages applications from persons who represent the diverse populations we serve.Qualified applicants should send their cover letter and resume by the closing date to:­Human ResourcesAbiona Centre&nbsp;1102 Broadview AvenueToronto, ON M4K 2S5Fax: 416-425-4056&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; OR&nbsp;Email:&nbsp;<a href="mailto:hr@abionacentre.ca" target="_blank">hr@abionacentre.ca</a> (please quote "Supervisor, Housing" in the subject line)We thank all applicants, however, only those we select for interview will be contacted.Date of posting: December 29, 2025

Abiona Centre

Supervisor - Housing

Employment Type:&nbsp;Full-time (Permanent) Department:&nbsp;Housing Services Union: Excluded Salary: 55,000 - 58,000 CAD annually File #:&nbsp;25-HS-27 (1 OPEN) Posting Date: December 29, 2025 Posting Close: January 11, 2026 Location:&nbsp;65 Dundas St. E, Toronto, ON Reason for vacancy: New Position Position Summary Reporting to the Senior Manager, Housing Services, or such other persons as deemed necessary by the agency, the Housing Tenancy Coordinator is responsible for leading the full intake and tenancy life cycle for the building, from vacancy postings and eligibility verification through tenant matching and move-in. The Intake Coordinator works closely with the Housing Supports and Property Management teams to coordinate viewing, tenant interviews, lease signings, and warm transfers to on-site and community supports. The Housing Tenancy Coordinator also leads annual rent-geared-to-income renewals and participates in case conferencing, maintaining accurate tenant records and documentation. In addition, the position is responsible for reporting, data collection, and maintaining administrative and statistical records in alignment with City of Toronto Coordinated Access and Rent-Geared-to-Income Requirements. Duties and Responsibilities Vacancy Postings, Eligibility Verification, and Tenant Matching<ul><li>Manage the full life cycle of tenancies in the building: submitting Vacancy Notification Forms (VNFs), receiving and reviewing Eligibility Verification Forms (EVFs), uploading required documents to Yardi and facilitating a warm transfer to onsite supports.</li><li>Coordinate with Property Management to schedule unit viewings and lease signings.</li><li>Oversee and attend prospective tenant interviews, representing Dixon Hall, to ensure building supports meet tenant needs.</li><li>Manage lease signing schedules, review policies with prospective tenants.</li><li>Liaise with service providers involved with each tenant in referral, planning and move-in process.</li><li>Lead the annual RGI renewal process alongside the supports and property management teams.</li><li>Assess client needs and align them with services and support in the community that will lead to a successful transition</li><li>Encourage good coordination of resources and strategies among referring agencies.</li></ul>Reporting<ul><li>Attend regularly scheduled meetings with the City of Toronto’s Coordinated Access team to report on occupancy and prospective tenancies.</li><li>Collect and maintain statistical information on tenants moving in and out.</li><li>Develop and administer surveys and questionnaires for all tenants moving in and document the outcome of tenants leaving, and periodically during tenancy.</li></ul>Housing Support<ul><li>Establish and maintain a supportive network that will assist tenants to maintain a successful tenancy.</li><li>Liaise between property managers and tenants.</li><li>Educate tenants on their responsibilities and rights during the lease signing process.</li><li>Participate in case conferences with tenants as needed, maintain up to date case notes, progress reports and tenant files.</li></ul>Administrative/Liaison<ul><li>Maintain appropriate information for statistics and files.</li><li>Maintain tenant files on EMHWare and Yardi.</li><li>Attend department and agency staff meetings.</li><li>Provide letters for tenants regarding their prospective tenancy.</li><li>Prepare case records, statistical reports, and other administrative tasks as required.</li></ul>Qualifications<ul><li>Previous experience (one year or more) working in a shelter and/or housing environment.</li><li>Previous experience (one year or more) assisting clients to access and maintain housing.</li><li>Post-secondary education in a relevant field (i.e. certificate, degree, or diploma in social services) is preferred.</li><li>Experience working in a Rent-Geared-to-Income (RGI) and Supportive Housing environment preferred.</li><li>Experience with EMHWare and Yardi is considered an asset.</li><li>Practical knowledge of crisis intervention, conflict resolution, counseling, harm reduction, community service agencies, and the homeless population gained through either experience or education/training.</li><li>Demonstrated ability to use sound judgement, perform job duties with minimal supervision, and problem solve.</li><li>Demonstrated ability to work sensitively with a wide variety of individuals and with groups of homeless and hard-to-house men and women in a community setting.</li><li>Ability to collaborate with individuals, client groups, agencies, and other organizations working towards social change.</li><li>Knowledge of political, structural, and sociological reasons for homelessness, under housing and poverty.</li><li>Ability to quickly identify issues and possible solutions.</li><li>Strong written and verbal English language skills; knowledge of other languages will be considered an asset.</li><li>Ability to work with all levels of professionals in community agencies and government offices.</li><li>Ability to work as an individual and as a team member.</li><li>MUST be qualified to work in Canada legally for the employer.</li><li>Able to provide a “Clear” or satisfactory Vulnerable Sector Police Check as determined by the operational requirements of the program.</li></ul>Dixon Hall&nbsp;may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team. Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process. To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.&nbsp;

Dixon Hall

Housing Tenancy Coordinator

Employment Type:&nbsp;Full-time (Permanent) Department: People and Culture Union: Excluded Salary: 55,000 CAD annually File #:&nbsp;25-PC-11 (1 OPEN) Posting Date: December 29, 2025 Posting Close: January 04, 2026 Location: 192 Carlton St., Toronto, ON Reason for vacancy: Replacement Position Summary Reporting to the Manager, as designated by the Director Human Resources, the Payroll Clerk / Admin will work closely with the People and Culture team. The Payroll Clerk / Admin will be responsible for managing transactions for payroll related to, but not limited to, hiring, employment updates and terminations, and adhere to all guidelines set out by all levels of government. The Payroll Clerk / Admin will also prepare for payroll processing. Duties and Responsibilities<ul><li>Process the full biweekly payroll cycle independently (e.g., inputs, validations, reporting, remittances, ROEs) for salary and hourly employees and filing of related reports) e.g., benefits reporting, accounting, and tax reporting) in a timely manner and accurately.</li><li>Review new employee payroll files ensuring correct banking information and set them up in the payroll system.</li><li>Review resignations and terminations in the payroll system, including pay out of monies owing.</li><li>Statutory Compliance &amp; Remittances. Ensure compliance with CRA payroll legislation, including:<ul><li>Canada Pension Plan (CPP)</li><li>Employment Insurance (EI)</li><li>Federal and provincial income tax deductions</li><li>Prepare and submit CRA remittances accurately and on time</li><li>Manage Ontario Employer Health Tax (EHT) calculations and filings, where applicable</li><li>Administer ROEs through Service Canada</li></ul></li><li>Maintain accurate records related to payroll updates and changes.</li><li>Investigate payroll issues and discrepancies and submit the findings to the Supervisor.</li><li>Assist with completing tax forms and reporting requirements related to payroll.</li><li>Liaise with external parties regarding payroll inquiries.</li><li>Address employee queries and issues related to the payroll process.</li><li>Prepare, reconcile and remit payments related to benefits, RRSPs, and union dues.</li><li>Perform a wide range of filing and/or reporting work as required.</li><li>Other duties as required.</li></ul>Qualifications<ul><li>Relevant post-secondary diploma in business administration, payroll administration or equivalent work experience.</li><li>Minimum one (1-2) year related experience in payroll and administration in a fast-paced and dynamic environment.</li><li>Member of the National Payroll Institute with Payroll Compliance Practitioner Certificate a strong asset.</li><li>Knowledge of federal and provincial payroll regulations and requirements.</li><li>Experience using UKG Pro WFM to process payroll a strong asset.</li><li>Strong analytical skills, accuracy and attention to detail.</li><li>Excellent organizational and time management skills with the ability to prioritize and meet multiple deadlines.</li><li>Ability to exercise good judgment, sensitivity, confidentiality and handle stressful situations with tact and diplomacy.</li><li>Strong written and verbal English language communication skills.</li><li>Advanced level of computer literacy utilizing MS Office applications, and web-based systems.</li><li>Must be qualified to work in Canada legally for the employer.</li><li>Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.</li></ul>Dixon Hall&nbsp;may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency. Final hiring decisions are made by the Human Resources team. Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process. To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.&nbsp;

Payroll Clerk / Administrator

Victim Services Toronto (VST) provides trauma-informed support and advocacy in the moment for any person in Toronto who has experienced crime or sudden tragedy. We also work to prevent violence through community engagement.&nbsp;VST is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion throughout VST operations, policies, culture and hiring practices.&nbsp; We are dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Persons identifying as visible minorities, indigenous, with disabilities, of any sexual orientation, of any gender identity, or from any other equity-deserving group are strongly encouraged to apply. To read VST’s full equity statement, please refer to:&nbsp;&nbsp; &nbsp;<a href="https://www.victimservicestoronto.com/anti-oppressive-equity-statement" target="_blank">https://www.victimservicestoronto.com/antioppressive-equity-statement&nbsp;</a>&nbsp; &nbsp;Position:&nbsp;Crisis Counsellor&nbsp;Position Type:&nbsp;1 Full time, Permanent positionRotating shifts (Week 1: 7-3pm, Week 2: 3-11pm)Salary:&nbsp;57,000 – 60,000+, commensurate with relevant education and experience in the sector&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;Reports To:&nbsp;Director of Crisis Response Program&nbsp;&nbsp; &nbsp;Application Deadline:&nbsp;January 19, 2026 @ 5pm__________________________________________________________________&nbsp;POSITION OVERVIEW:&nbsp;&nbsp;&nbsp;&nbsp;The Crisis Counselor provides short-term intensive crisis counseling and intervention services to vulnerable victims of crimes and sudden tragedies. This specialized role involves working with individuals affected by a range of traumatic events, including but not limited to homicide, attempted homicide, human trafficking, domestic violence, sexual assault, gun violence, and robbery. Additionally, the counselor supports those impacted by sudden tragedies such as suicide, motor vehicle or workplace accidents, and sudden death.&nbsp;Services are delivered in a client-centered and trauma-informed manner, ensuring that everyone’s unique needs and circumstances are prioritized. The Crisis Counselor meets clients in locations of their choice, including the VST office, their homes, or other safe locations, offering flexibility and accessibility to those in need. The focus is on providing immediate emotional support, stabilization, and resource linkage to help clients navigate the aftermath of traumatic events.&nbsp; &nbsp; &nbsp;&nbsp;KEY RESPONSIBILITIES:&nbsp;Crisis Intervention &amp; Victim Support&nbsp;<ul><li>Receive referrals from Toronto Police Service, Clients and Community Partners promptly and action the referral based on presenting needs </li><li>Provide on-scene assistance, virtually and over the phone support to victims and survivors </li><li>Provide community debriefing as requested for traumatic events </li><li>Conduct comprehensive needs assessments resulting from a crime and sudden tragedy </li><li>Provide immediate emotional support and arrange for practical support for victims of crime and sudden tragedy, aiding help manage crisis situations </li><li>Work collaboratively with clients in developing and implementing a personalized safety plan, urgent advocacy or travel letters and keep confidential case note documentation&nbsp; &nbsp; &nbsp; &nbsp;</li><li>Offer compassionate, non-judgmental, culturally responsive, client-centered, and trauma-informed therapeutic interventions </li><li>Meet with clients in person or virtually to collect necessary documentation for VQRP; upload documentation to file and submit with referral </li><li>Submit proof of payment or service to on call afterhours and Director for billing purposes </li><li>Advocate and connect clients to appropriate internal case management programs as well as external health, social service, community and justice systems </li><li>Link clients to appropriate community resources and services that meet their ongoing needs, including counseling, housing, or financial support </li><li>Work within a client-centered approach, emphasizing the autonomy and empowerment of individuals in their journey toward recovery </li><li>Effectively manage high volume of cases while ensuring timely responses to incoming calls from clients and law enforcement </li><li>Prioritize cases based on immediate need and urgency, maintaining a focus on client well-being </li><li>Apply an Anti-Oppression Framework (AOP) to all interactions, ensuring equity and inclusion in service delivery&nbsp;</li></ul>Eligibility Assessment &amp; VQRP+ Funded Services&nbsp;<ul><li>Assess victims' eligibility for VQRP+ funded services and make referral for case management where applicable </li><li>Ensure immediate needs for food, shelter, and safety are met after hours, and provide ongoing practical support during the crisis </li><li>Ensure documentation is received and uploaded to the file in an ethical and timely manner&nbsp;</li></ul>Police Collaboration &amp; On-Scene Assistance&nbsp;<ul><li>Respond promptly to requests from law enforcement for assistance at crime scenes or in emergency situations </li><li>Offer direct support to victims and witnesses in collaboration with police officers, ensuring safety and coordination of services&nbsp;</li></ul>Suicide Risk Assessment &amp; Support&nbsp;<ul><li>Complete thorough Suicide Risk Assessments for individuals in crisis and at risk </li><li>Provide appropriate referrals and connect clients to mental health supports or intervention services&nbsp;</li></ul>Interagency Communication &amp; Collaboration&nbsp;<ul><li>Actively communicate and collaborate with key service providers, including police, emergency medical services (EMS), fire departments, hospitals, and CAS </li><li>Coordinate and facilitate support for clients from various agencies to meet comprehensive needs 24/7 </li><li>Provide immediate and on scene support in cases of mass victimization events and engage in mass victimization response protocol&nbsp;</li></ul>Supervision &amp; Guidance&nbsp;<ul><li>Provide supervision, guidance, and direction to agency volunteers and students </li><li>Foster a supportive learning environment to enhance their skills and knowledge&nbsp;</li></ul>Training &amp; Meetings and Team Culture&nbsp;<ul><li>Participate in quarterly training sessions to remain informed of best practices and updates in crisis intervention </li><li>Attend team meetings to discuss case management, share insights, and collaborate on client care strategies </li><li>Promote and cultivate an inclusive, respectful, and supportive work environment that values diversity and encourages open communication </li><li>Actively contribute to creating a positive organizational culture by modeling inclusive behaviors, promoting mutual respect, and ensuring all team members feel valued, heard, and empowered to contribute </li><li>Support initiatives and practices that enhance team cohesion, inclusivity, and a sense of belonging, fostering a healthy and productive workplace&nbsp;</li></ul>Professional Development and Training&nbsp;• &nbsp;&nbsp;&nbsp; Participate in ongoing training, committees, clinical consultation, supervision, and professional development activities to stay current with best practices in victim services, crisis intervention, trauma-informed care, and other relevant fields&nbsp;Documentation and Reporting&nbsp;<ul><li>Maintain accurate, timely, and ethical case notes, ensuring that documentation is completed and submitted in accordance with agency policies and professional social work standards after each client interaction </li><li>Assist with any additional administrative duties or responsibilities as assigned for the program related to the role&nbsp; &nbsp; &nbsp;</li></ul>QUALIFICATIONS/SKILLS&nbsp;Must-Haves (You’ll Need These to Succeed in this Role!)<ul><li>Diploma or degree in Social Work, Social Services, Psychology, or a related field </li><li>Must be registered or eligible for registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) </li><li>A minimum of 3 years of direct crisis intervention or case management experience working with victims or related vulnerable populations </li><li>A full, valid G-level driver’s license in good standing, and comfortable driving in urban areas, city streets, and on highways </li><li>Strong understanding of trauma-informed care, gender-based violence, and the unique needs of survivors of human trafficking</li><li>Proven ability to conduct comprehensive needs assessments, crisis intervention, advocacy and assistance to clients in a fast-paced environment </li><li>Demonstrated ability to work independently and as part of a multidisciplinary team, collaborating effectively with law enforcement, service providers, community organizations, and diverse stakeholders, including equity-deserving populations</li><li>Commitment, knowledge, training and experience in intersectionality, anti-racism, anti-oppression, discrimination, and decolonizing practices &nbsp;</li><li>Ability to contribute to the diversity of Victim Service Toronto's workforce and its inclusive, anti-racist and anti-oppressive practices&nbsp; &nbsp;</li><li>Proven ability to quickly establish rapport and build trust with diverse individuals in crisis, community partners, and law enforcement, demonstrating empathy and respect in all interactions</li><li>Excellent organizational skills and time management, with the ability to manage competing priorities and meet deadlines</li><li>Demonstrated understanding of best practices, legal, and ethical requirements for case note documentation</li><li>Independently manages a high volume of calls by effectively prioritizing tasks, proactively following up with clients and partner agencies, and demonstrating persistence in navigating systems to ensure timely and comprehensive support</li></ul>Nice-to-Haves<ul><li>Thorough understanding of harm reduction and sex-positive practices&nbsp; &nbsp; &nbsp;</li><li>Demonstrated ability to identify, access, and connect clients with relevant community resources, including those specific to 2SLGBTQ+ and mental health supports, with the capacity to develop a strong understanding of local resources</li><li>Lived experience </li><li>Fluency in a second language (other than English) is considered an asset, particularly for engaging with diverse communities and providing culturally responsive support</li></ul>OUR LOCATION:&nbsp;&nbsp;&nbsp;The position is in person and currently located at Toronto Police Services’ Headquarters. We recognize that applicants, particularly those from Black, Indigenous, racialized communities, with lived experiences and other equity-deserving communities, may have varied, complex, and historical experiences with law enforcement.&nbsp;The final stage of recruitment also includes a police background check for facilities access purposes. We recognize this information may affect applicants differently and share it to support informed decision-making throughout the application process.&nbsp;WHAT WE OFFER&nbsp;At Victim Services Toronto, we offer competitive salaries and a comprehensive benefits package but we know a job is more than a pay cheque. Here, you’ll be part of a team that works together to make a real difference. At the end of the day, our staff go home knowing they’ve helped provide immediate, confidential support to people experiencing crime or sudden tragedy.&nbsp;While you’re here, you’ll also have access to a wide range of benefits and opportunities designed to support your health, growth, and overall wellbeing:&nbsp;Benefits and Perks&nbsp;Eligibility to enroll in medical and dental benefits following completion of the probation period, including access to mental health tools and resources.&nbsp;<ul><li>OMERS pension plan with enrollment on your first day. </li><li>Access to the Employee and Family Assistance Program, including counselling and wellness resources for employees and their immediate family members. </li><li>Access to Toronto Police Service gym facilities (based on employment status). </li><li>Professional development funds to support continuing education and career growth. </li><li>Agency-sponsored social events and opportunities to participate in community and charitable events. </li><li>In-house and external training opportunities related to current roles or future advancement.</li></ul>Staff Wellbeing Matters&nbsp;Thanks to the generosity of The Janis Rotman Fund for Staff Wellbeing, our team benefits from meaningful, built-in support to sustain their energy and care. This includes every 10th working day off, and access to paid clinical supervision with trained clinicians. We recognize the toll of trauma exposure and are committed to supporting the wellbeing of those who support others.&nbsp;HOW TO APPLY:If you are passionate about making a difference in the lives of those affected by crime and sudden tragedy and meet the qualifications outlined above, we encourage you to apply with your resume and cover letter by email to&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;Please ensure the subject line of your email includes “Application for Crisis Counsellor Position”&nbsp;VST recognizes and values a diversity of experience, including but not limited to work experience and education- but lived and life experience as well. Please ensure this is clearly indicated in your cover letter and resume. &nbsp; &nbsp;&nbsp;Victim Services Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.&nbsp;Disability-related accommodation during the application process is available upon request by emailing&nbsp;<a href="mailto:careers@vstoronto.com" target="_blank">careers@vstoronto.com</a>.&nbsp;

Victim Services Toronto 

Crisis Counsellor - Full-time Permanent

Lifewater Canada is a Canadian non-profit organization, which has surpassed 30 years of continuous effort to address WASH needs in Sub-Saharan Africa and Haiti. Lifewater Canada has been rated by Charity Intelligence as a top 10 Canadian and International charity with a 5-star rating for 7 consecutive years.Conditions of Employment:&nbsp;<ul><li>1-year full time 40 hour a week position with potential renewal</li><li>Working virtually from home</li><li>3-month probationary period</li><li>Benefit coverage after probationary period completed</li><li>Holidays to be determined according to province of residence.&nbsp;</li><li>Wage: to be negotiated</li></ul>Administrative Assistant: Providing clerical and organizational support to ensure Lifewater runs smoothly, handling tasks like scheduling, travel arrangements, communication, electronic filing, web site oversight and managing supplies.Soft skills:Exceptionally organized, flexible and proficient in time management, skilled problem-solving capacity, strong communication (written/verbal), attention to detail, adaptability, confidentiality, professionalism.Requirements: To study and understand Lifewater Canada’s history, structure, objectives, programs and financial needs of the organization to maintain thorough knowledge of current and planned project initiativesTechnical skills:<ul><li>Computer proficiency (MS Office Suite, databases, Canva, WordPress), data entry, software knowledge.</li><li>Key in creating, updating and managing web site (Word Press)</li><li>Maintain Lifewater’s brand across all forms of communication and initiatives</li><li>Working to support other staff members with promotional material needs, posters/email-outs etc.&nbsp;</li><li>Report preparation for staff and Lifewater board needs</li><li>Assist the Team lead in coordination of various fundraising and awareness events, event/volunteer support, including managing expense reports and providing regular accurate and timely reports</li><li>To work with staff to review video and photos, catalogue them and prepare them for social media and other promotional needs.</li></ul>Experience and educational requirements:<ul><li>A minimum of two years of experience working in a corporate or nonprofit work environment in an administrative position.&nbsp;</li><li>Possessing a passion for Lifewater Canada’s mission.</li></ul>Other duties as required – We are a small workforce, and responsibilities and needs vary day by day. Flexibility is key.&nbsp;Job posting, apply here, including cover letter and salary expectations.

Lifewater Canada

Full time position - Administrative Assistant

Summary:&nbsp;Provides clinical counselling and ongoing supervision of staff after assessing client’s social, psychological, emotional, and/or behavioural issues and by developing therapeutic programs and interventions.Key Duties and Responsibilities:<ul><li>Supervise clinical counsellors, providing regular case consultation, performance feedback, and professional development support to ensure adherence to best practices and organizational standards.</li><li>Provide clinical leadership, mentorship, and consultation to interdisciplinary staff, students, and partners by supporting case discussions, recommending evidence-based interventions, and promoting effective, continuous care for youth and families.</li><li>Oversee daily operations of walk-in counselling and allied health services, managing caseloads, supervising interns, and ensuring culturally responsive, evidence-informed practice.</li><li>Collaborate with inter-professional teams and community partners to develop, implement, and evaluate individualized care plans for youth and families, ensuring services are coordinated and client centered.</li><li>Design and deliver clinical education and training for staff and service providers using evidence-based models and adult learning principles; create relevant materials and evaluate effectiveness.</li><li>Support and supervise walk-in counselling staff and interns, including onboarding, annual performance evaluation input, and identifying learning needs to ensure clinical growth and competency.</li><li>Lead or participate in committees, case management meetings, and community initiatives, representing the clinical perspective and supporting the development of integrated service pathways.</li><li>Engage in public education, staff training, and outreach, delivering presentations, facilitating support groups, and promoting prevention strategies within the community.</li></ul>Counselling and Case Management Skills:<ul><li>Knowledge and awareness of a wide range of individual and family counselling techniques.</li><li>Knowledge of the principles of Integrated Case Management and ability to apply these principles in practice when working with allied professionals involved with clients.</li><li>Comprehensive knowledge of the broad range of issues pertaining to mental health and substance use among adolescents, young adults, and their families.</li><li>Demonstrated knowledge of supervisory and consultative processes and of clinical supervision models, with the ability to identify learning needs, teach, coach and provide clinical information and supervision.</li><li>Demonstrated therapeutic skills and the ability to apply theory and practice in the areas of case management and individual, family and group therapy with clients with a variety of mental health and substance use disorders.</li><li>Demonstrated knowledge and application of trauma-informed and culturally safe principles of care.</li><li>Demonstrated knowledge of team-based primary care.</li><li>Demonstrated knowledge of relevant Acts, pertinent regulations, policy, procedures and other statutory and certification requirements (i.e. Mental Health Act; Adult Guardianship Act; Health Care (Consent) and Care Facility (Admission) Act; Child, Family and Community Service Act; and Freedom of Information and Protection of Privacy Act).</li><li>Demonstrated ability to teach, coach, and provide clinical support.</li><li>Effective listening and consensus building skills that promote communication and lead to a cooperative approach to problem solving and decision making within interdisciplinary settings.</li><li>Ability to manage crisis situations and provide leadership to staff in the management of client crises.</li><li>Ability to make effective referrals in a collaborative manner, reflecting in-depth knowledge of community resources and strong collaborative skills in working with other community partners.</li><li>Physical ability to carry out the duties of the position.</li></ul>Other Skills &amp; Abilities:<ul><li>Demonstrate cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.</li><li>Able to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.</li><li>Able to accept the differences they will find among their clients.</li><li>Accept clients’ rights to self-determination and individuality and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.</li><li>Able and willing to understand young offender issues and to be trained in working with offenders.</li><li>Demonstrated knowledge, experience, and sensitivity in working with Indigenous and multicultural issues preferred.</li><li>Able to work effectively with others in a multicultural environment, independently and as part of an interprofessional team, including understanding the frameworks of other disciplines.</li><li>Have basic computer and Internet skills.</li></ul>Qualifications – Education/Experience<ul><li>Master’s degree in counselling psychology or a related counselling field</li><li>Ability to register as a Clinical Counsellor</li><li>At least 3 years of recent related experience, including 1 year of supervisory experience</li><li>Experience working in a multi-disciplinary team</li><li>Experience working directly with youth</li></ul>Other Job requirements.<ul><li>Criminal records check clearance, including vulnerable sector clearance.</li><li>Follow the Code of Ethics and the Mission Statement of SHARE Family &amp; Community Services. </li><li>Abide by the relevant rules and regulations as set out by the Ministry of Children and Family Development.</li><li>May be required to type confidential, sensitive, graphic information.</li><li>May be required to deal with emotionally charged people in the office space or on the telephone.</li></ul>Post Closing date - Open until filledLocation: &nbsp; &nbsp; &nbsp; &nbsp;Port CoquitlamHours: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;35 hours per week. Monday to Friday (Open to flexible hours and some evenings).Start Date:&nbsp; &nbsp; &nbsp;ImmediatelySHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community.&nbsp; SHARE is committed to being an inclusive, welcoming and unbiased employer. Multilingual skills and multicultural competence are assets.Our OrganizationSHARE&nbsp;is an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities.&nbsp; SHARE Family &amp; Community Services exists to&nbsp;Connect,&nbsp;Engage, and&nbsp;Strengthen&nbsp;Individuals and Families.To learn more about SHARE Family &amp; Community Services:<ul><li>watch this video&nbsp;<a href="https://vimeo.com/316966573" target="_blank">https://vimeo.com/316966573</a></li><li>Visit our website at&nbsp; <a href="https://sharesociety.ca/" target="_blank">https://sharesociety.ca/</a></li></ul>

SHARE Family & Community Services

Clinical Lead (Foundry)

Crisis Response and Grassroots Mobilization Fund OfficerReports to: Chief Impact OfficerLocation: Toronto, Ontario, Canada&nbsp;Employment Type: Full-time, Permanent (40 hours/week)&nbsp;Crisis Response and Grassroots mobilization funds Officer&nbsp;Full time&nbsp;In-person (40 hours per week)&nbsp;Toronto, Ontario, Canada&nbsp;About Rainbow RailroadRainbow Railroad is an international nonprofit organization that creates pathways to safety for at-risk LGBTQI+ people and strengthens policies and systems that support their protection and integration. Since our founding in 2006, we have supported over 40,000 individuals and families, and have become a global leader in advocating for LGBTQI+ rights within the context of forced displacement. We are one of few organizations that work as direct service providers, advocates, thought leaders, and movement strategists to address global queer forced displacement. Our mission is guided by a commitment to becoming a refugee-informed and refugee-led organization, centering the voices, leadership, and experiences of LGBTQI+ people affected by forced displacement.&nbsp;Rainbow Railroad is a registered charity in Canada and a U.S. 501(c)(3) organization with offices in Toronto and New York.The Role:&nbsp;Reporting to the Chief Impact Officer, the “Crisis response and Grass root mobilization funds Officer” supports the coordination and administration of Rainbow Railroad’s global partnerships and grassroots mobilization work.This position bridges strategic engagement with operational delivery. The Officer will help manage grantmaking processes, partner communications, and research activities while maintaining strong administrative systems that support programs like the Queer Forced Displacement Initiative (QFDI) Crisis Response Fund.It is ideal for an early-career professional who combines exceptional organizational skills with a deep commitment to global human rights, humanitarian response, and LGBTQI+ justice.Key Responsibilities1. Partnerships &amp; Grassroots Mobilization Support<ul><li>Assist in coordinating relationships with grassroots collectives, NGOs, and human rights defenders across Rainbow Railroad’s regions of work.</li><li>Support the review, organization, and documentation of funding applications and partner assessments.</li><li>Track partner deliverables, reporting requirements, and milestones in collaboration with the MEL and Finance teams.</li><li>Maintain accurate and organized partner records in Salesforce and shared drives.</li><li>Support meeting preparation, including scheduling, agendas, note-taking, and action follow-up.</li></ul>2. Grant &amp; Partnership Administration<ul><li>Coordinate the full Memorandum of Understanding (MoU) cycle: drafting, signature collection, archiving, and compliance tracking.</li><li>Monitor programmatic and financial reporting timelines&nbsp; to ensure timely submission and follow-up.</li><li>Manage shared inboxes (e.g., Partnerships and Crisis Fund) to route inquiries, flag priorities, and ensure timely responses.</li><li>Liaise with the Finance team to support fund disbursements and partner documentation requirements.</li><li>Maintain and update Salesforce dashboards and records to ensure accurate tracking of all partnership and grant-related data.</li></ul>3. Research &amp; Analysis<ul><li>Conduct desk research on LGBTQI+ rights, humanitarian trends, and grassroots organizations relevant to Rainbow Railroad’s strategic focus.</li><li>Prepare concise partner profiles, regional mappings, and briefing notes for internal and external use.</li><li>Support monitoring, evaluation and Learning (MEL) activities by collecting, organizing, and synthesizing partner data.</li><li>Identify new civil society organizations and actors aligned with Rainbow Railroad’s mission and values.</li></ul>4. Coordination &amp; Communication<ul><li>Schedule and coordinate internal and external meetings across all departments..</li><li>Draft and format correspondence, presentations, and reports related to the portfolio.</li><li>Support internal communication and ensure follow-up actions are completed timely.</li></ul>Requirements<ul><li>Bachelor’s degree in international relations, human rights, political science, or related field — or equivalent work experience.</li><li>1–3 years of relevant experience in nonprofit administration, partnerships, grant management, or human rights programming.</li><li>Experience with CRM systems (Salesforce preferred) and strong working knowledge of Google Workspace (Docs, Sheets, Drive).</li><li>Familiarity with issues affecting LGBTQI+ communities, including displaced and refugee populations.</li><li>Strong organizational and time management skills, with high attention to detail.</li><li>Excellent written and verbal communication skills; French or Spanish an asset.</li><li>Ability to manage multiple priorities, work independently, and collaborate effectively across teams.</li><li>Commitment to Rainbow Railroad’s mission, values, and inclusive approach to human rights.</li></ul>Application Deadline – January 8, 2026Length of Contract – Full-Time, PermanentHiring Salary – $60,000/year plus a comprehensive benefits package including HSA, health and dental insurance, three weeks’ vacation, 16 wellness days, and a two-week holiday closure at the end of the year.&nbsp;&nbsp;Application Process- Please submit your application through the portal link here: <a href="https://secure.collage.co/jobs/rainbowrailroad/58272" target="_blank">https://secure.collage.co/jobs/rainbowrailroad/58272</a>Rainbow Railroad is dedicated to building an organization that reflects the diversity of the communities we serve. This includes diversity across race, ancestry, culture, languages spoken, immigration status, age, disability status, sexual orientation, gender identity, gender expression, and socioeconomic background. Requests for accommodation due to disability can be made at any stage in the recruitment process. Please email <a href="mailto:hire@rainbowrailroad.org" target="_blank">hire@rainbowrailroad.org</a> for inquiries.&nbsp;We thank all applicants for their interest in this position however we will only be contacting those selected for next steps. &nbsp;

Rainbow Railroad

Crisis Response and Grassroots Mobilization Fund Officer

Chief Operating Officer (COO)Rainbow Railroad Location: Toronto, Ontario&nbsp; Reports to: Chief Executive OfficerAbout Rainbow RailroadRainbow Railroad is an international nonprofit that helps at-risk LGBTQI+ get to safety. Our mission is to provide life-saving support for LGBTQI+ people experiencing discrimination, violence, and persecution based on their sexual orientation, gender identity, or sex characteristics (SOGIESC). We work at the intersection of LGBTQI+ identities and forced displacement as advocates, thought leaders, movement strategists, community organizers, and direct service providers. Since our founding in 2006, we have supported close to 40,000 at-risk LGBTQI+ people globally, built sustainable partnerships with hundreds of organizations and coalitions, and publicly engaged millions of people about&nbsp; the forced displacement crisis affecting the LGBTQI+ community. The organization is committed to becoming a refugee-led and refugee-informed organization, prioritizing the voices, leadership, and experiences of LGBTQI+ people affected by forced displacement. &nbsp;Rainbow Railroad is a registered charity in Canada and a 501(c)3 organization in the United States.The OpportunityThe Chief Operating Officer (COO) is a key member of the executive leadership team and a trusted partner to the CEO. This role oversees Human Resources, Administration, IT, and Governance, ensuring that Rainbow Railroad’s internal systems, human resource practices, and operational infrastructure are robust, compliant, and aligned with our mission. The ideal candidate is a strategic and hands-on leader who brings strong operational, people, and systems leadership that is grounded in a deep commitment to justice, equity, and global LGBTQI+ rights.Key ResponsibilitiesOrganizational Leadership &amp; Strategy<ul><li>Provide strategic leadership in collaboration with the CEO and executive team to translate Rainbow Railroad’s long-term vision into actionable operational plans.</li><li>Drive organization-wide planning, ensuring alignment between mission priorities, operational capacity, and available resources.</li><li>Identify emerging risks across financial, operational, geopolitical, and programmatic domains; implement operational mitigation strategies that uphold organizational stability and mission integrity.</li><li>Foster a culture of collaboration, accountability, continuous improvement, and alignment with Rainbow Railroad’s equity and justice values.</li><li>Lead risk management and business continuity planning to ensure resilience in a rapidly changing global context.</li></ul>People, Culture &amp; Administration<ul><li>Provide executive oversight of Human Resources, ensuring equitable, trauma-informed policies that reflect best practices in nonprofit management and global human rights work.</li><li>Advance inclusive talent strategies that support staff recruitment, onboarding, professional development, and performance management.</li><li>Lead organizational initiatives to strengthen staff well-being, psychological safety, compensation equity, and conflict-resolution systems.</li><li>Ensure administrative infrastructure - including facilities, vendor relationships, and operational protocols - are optimized and scalable.</li><li>Oversee information technology systems, cybersecurity protocols, data governance, and tech procurement to ensure operational security and efficiency.</li></ul>Governance &amp; Board Relations<ul><li>Collaborate closely with the CEO and Board Chair to strengthen governance excellence across all committees and full Board activities.</li><li>Provide operational, organizational, and risk related updates to the Board and its committees in coordination with the CEO.</li><li>Ensure compliance with bylaws, policies, and regulatory expectations across jurisdictions.</li><li>Support Board development by contributing to onboarding, training, succession planning, and documentation management.</li><li>Maintain strong communication channels between staff and governance bodies to promote transparency and shared accountability.</li></ul>Candidate ProfileSkills &amp; Experience&nbsp;<ul><li>Minimum 10 years of progressive leadership experience in human resources, operations, or administrative leadership within the nonprofit, humanitarian, or social impact sectors.</li><li>Demonstrated ability to lead complex, cross functional teams and strengthen organizational systems at scale.</li><li>Strong understanding of human resources management, including equitable recruitment, performance systems, compensation structures, and employment law across Canadian and U.S. jurisdictions.</li><li>Familiarity with IT oversight, including cybersecurity, data governance, and digital systems that support distributed global teams.</li><li>Experience supporting or partnering with or serving on Boards of Directors, risk analyses, and governance materials.</li><li>Deep and demonstrated&nbsp; commitment to equity, anti-oppression, and trauma-informed organizational practices, with demonstrated ability to embed these principles into HR and operational decision-making.</li><li>Experience working in contexts related to LGBTQI+ rights, refugee protection, human rights, forced displacement, humanitarian response, or global advocacy is considered a strong asset.</li></ul>Education &amp; Competencies<ul><li>Degree in human resources, organizational leadership,, business administration, public administration, or a related field or an equivalent combination of professional experience, lived experience, and ongoing learning.</li><li>Strategic thinker with exceptional communication and analytical skills.</li><li>Highly effective communicator with the ability to present operational information clearly to staff, executives, funders, and Board members.</li><li>Comfortable navigating complexity, ambiguity, and rapid organizational change, while maintaining clarity of priorities and mission alignment.</li><li>Collaborative, diplomatic, and values-driven leadership style; able to build trust, nurture strong relationships, and lead through influence.</li><li>Demonstrated resilience, sound judgment, and a solutions-oriented mindset to support organizational stability during periods of crisis or transition.</li><li>Deep alignment with Rainbow Railroad’s mission and values, and a commitment to advancing freedom, safety, and justice for LGBTQI+ people globally.</li></ul>Application DetailsCompensation Package:&nbsp;Competitive salary in the range of $150,000–$180,000 CAD plus a comprehensive benefits package including health and dental insurance and generous leave.Application Deadline:&nbsp;January 23, 2025 @ 5pmApplication Process:&nbsp;Please submit your application through the portal link here: <a href="https://secure.collage.co/jobs/rainbowrailroad/58613" target="_blank">https://secure.collage.co/jobs/rainbowrailroad/58613</a>Rainbow Railroad is dedicated to building an organization that reflects the diversity of the communities we serve. This includes diversity across race, ancestry, culture, languages spoken, immigration status, age, disability status, sexual orientation, gender identity, gender expression, and socioeconomic background. Requests for accommodation due to disability can be made at any stage in the recruitment process. Please email <a href="mailto:hire@rainbowrailroad.org" target="_blank">hire@rainbowrailroad.org</a> for inquiries.&nbsp;We thank all applicants for their interest in this position, however, we will only contact those selected for next steps.

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