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PRIMARY OBJECTIVEThe Marketing &amp; Communications Coordinator will help enable the growth of Markham Stouffville Hospital (MSH) Foundation to drive revenue and maximize public awareness and exposure through optimizing and growing the Foundation’s traditional and digital strategies as part of the overall Marketing &amp; Communication plan.The Marketing &amp; Communications Coordinator will support a variety of marketing needs of the Foundation, working cross-functionally and in collaboration with the Oak Valley Health’s Public Affairs and Communications team to provide an exceptional donor experience and engage the community in consistent and meaningful ways. The incumbent will develop and contribute to the Foundation’s marketing and communications strategies to serve a variety of audiences.Key Results Areas<ul><li>Support the execution of marketing and communications initiatives and programs including exceptional written communications, project management and organizing timelines and deliverables</li><li>Coordinate the media relations activities to increase MSH Foundation’s profile in our catchment area, including pitching media stories, drafting media advisories, press releases, and organizing and representing at media launches/cultivation events</li><li>Complete interviews, write stories, prepare briefs, research and compile hospital statistics and information to keep content and communication materials fresh, current and relevant while tracking all information so it is accessible for the Foundation team</li><li>Research and write interview materials for spokespeople including messaging, backgrounders and Q&amp;A documents as well as provide media training sessions as necessary for interviews, speaking engagements and video creation</li><li>Create and edit design templates, help with layout and content creation for social media, fundraising print materials, including collateral, presentations and advertisements</li><li>Assist with editorial and sponsored content strategies that provide compelling storytelling</li><li>Support the production of scripts and briefs for speaker stewardship events and fundraising events</li><li>Prepare ad/marketing copy and written content to support a variety of projects</li><li>Support the team to assist editorial control and oversee the consent and approval process for all marketing and communications materials for the Foundation</li><li>Liaise with external creative agencies, designers, vendors and video producers to ensure coordinated effort and alignment of marketing and communications priorities</li><li>Liaise with hospital physicians, executives and staff to coordinate interviews and photoshoots</li><li>Support the Foundation’s brand and marketing initiatives – assist with the development of the Foundation’s overall marketing strategy and the maintenance of our brand</li><li>Assist MSH Foundation’s digital platform to increase awareness, fundraising results, donor/supporter acquisition, engagement, and retention</li><li>Contribute to the Foundation’s social media content calendar to identify engagement and visibility opportunities that supports the Foundation’s communications, marketing and fundraising objectives</li><li>Assist with maintaining budgets and participate in the annual planning with the Marketing &amp; Communications team for budgets, business plan and timelines to ensure strategic and maximum exposure to support the Foundation’s strategic priorities</li><li>Conduct relevant industry research and stay apprised of current trends</li><li>Provide support at signature and large community events, donor celebrations and other duties as assigned</li></ul>POSITION QUALIFICATIONS<ul><li>A university degree or college diploma with a minimum of two to three years’ experience in marketing, communications, fundraising, public relations, or journalism.</li><li>Exemplary written and verbal communication skills, with knowledge of Canadian Press (CP) Style and demonstrated ability to write compelling and emotive stories that demonstrate the impact of giving.</li><li>Experience with a hospital foundation considered an asset.</li><li>Resourceful and independent while comfortable working within the framework of an integrated development program and team-oriented environment.</li><li>Excellent interpersonal and customer service skills with the ability to handle sensitive and confidential information appropriately and with discretion while exercising sound judgement.</li><li>Demonstrated knowledge of web programs and social media networks including Google, Meta (Facebook and Instagram), RedNote, YouTube, LinkedIn and social media management systems (Sprout Social, Planable or Hootsuite).</li><li>Excellent project management skills with an ability to organize and manage a diverse range of projects and adjust to changing priorities while maintaining high efficiency and thorough attention to detail.</li><li>Demonstrates personal commitment, acts with integrity, diplomacy and displays an open and trustworthy attitude. Must be confident, pragmatic and professional.</li><li>A positive, creative-thinker who is enthusiastic about their work, enjoys being a part of a team and working cross-functionally.</li><li>Knowledge in Microsoft Office, Adobe Creative Suite (InDesign, Illustrator, Premiere, Photoshop), Canva and knowledge of NXT/Raiser’s Edge a strong asset.</li><li>Ability to use a DSLR to capture video/photography an asset.</li></ul>Compensation (Base Salary and At Risk Compensation Eligibility):$45,000 - $55,000 annually.Work Schedule &amp; Requirements:Available to work Monday-Friday, 7.5 hour shifts, with occasional weekend and evening hours. Schedules may change based on operational needs.This position involves some moderate lifting, shipping and handling. Access to a car, and a valid G driver’s license is an asset. Hybrid model of in the office and remote work.Markham Stouffville Hospital Foundation and Oak Valley Health Diversity StatementMarkham Stouffville Hospital Foundation exists to raise funds and awareness for Oak Valley Health and as such adheres to Oak Valley Health’s Diversity Statement. We take pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

Oak Valley Health (Formerly Markham Stouffville Hospital)

Marketing & Communications Coordinator - Full Time - Markham Stouffville Hospital Foundation

Participation House Markham is a trusted and community-based organization dedicated to providing high-quality programs and services for adults living with physical and developmental disabilities across multiple sites. Rooted in compassion, dignity, and inclusion, we are committed to empowering individuals to live with independence and purpose. Each year, we serve a large and diverse client community through the delivery of high-quality, individualized care, residential services and supports, day programming, outings, and assisted living. With a dedicated team, strong community connections, and a mission-driven approach, we are entering an exciting chapter of growth and transformation, and we are seeking a visionary leader to guide the way.Reporting to the Board of Directors, the Executive Director will play a pivotal role in leading the organization through a time of modernization, expansion, and impact. This is an opportunity to combine operational excellence with bold, strategic leadership, ensuring that clients continue to receive exceptional, compassionate care today while building the systems and strategies that will shape tomorrow. The Executive Director will oversee all aspects of the organization, including program operations, care and delivery, financial and human resource management, and organizational performance. At the same time, they will champion innovation by modernizing systems, digitizing care, and leveraging technology and data to drive accountability, efficiency, and quality outcomes.This is not only a leadership role but a change-making one. The Executive Director will cultivate and inspire a high-performing team, fostering collaboration and a culture of continuous learning and improvement. By implementing objective measures and performance metrics, they will ensure that services consistently meet and exceed the highest standards. Through compassionate change management, they will support staff and clients as the organization evolves, ensuring that Participation House Markham remains a place where inclusion and dignity are at the heart of everything we do.About the OpportunityAs the public face of the organization, the Executive Director will build strong relationships with government ministries, funders, and community partners. They will play a critical role in securing sustainable funding, advancing advocacy efforts, and positioning Participation House Markham as a leader within the health and social services sector. Representing the organization with credibility and influence, they will open doors to new opportunities, partnerships, and models of care that will strengthen our impact and ensure long-term sustainability.The successful candidate will bring senior leadership experience in healthcare, social services, or a related sector, with a proven ability to manage complex operations while driving innovation and strategic growth. They will have a strong foundation in financial management, human resources, and governance, along with the ability to work productively with a Board of Directors and staff. A post-secondary degree in health administration, social services, business, or a related discipline is required, with graduate-level education considered an asset. Experience with digital transformation and the implementation of quality improvement frameworks will be highly valued.Above all, we are seeking a leader who is both visionary and compassionate: someone who can see the big picture while staying grounded in operational excellence, who can inspire confidence and trust across staff, residents and their families, alternate decision makers, government, and community partners, and who is ready to lead Participation House Markham into its next chapter of excellence, innovation, and impact.To ApplyTo express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to <a href="https://www.miramsbecker.com/executive-director-participation-house-markham" target="_blank">https://www.miramsbecker.com/executive-director-participation-house-markham</a>. For additional information, contact Sarah Adams at&nbsp;<a href="mailto:sarah@miramsbecker.com" target="_blank">sarah@miramsbecker.com</a>.Participation House Markham&nbsp;and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Mirams Becker Inc.

Executive Director - Participation House Markham

About the Liver CanadaFounded in 1969 as Canadian Liver Foundation by a group of doctors and business leaders concerned about the increasing incidence of liver disease, Liver Canada (LC) was the first organization in the world devoted to providing support for research and education into the causes, diagnoses, prevention, and treatment of all liver disease.We resonate as the anthem for liver health, uplifting millions of Canadians on every twist and turn of their health journey. Whether it’s a day of challenge or celebration, we stand unwaveringly by their side. Our community health programs are not just ventures but visions of hope, and our innovative research seeks to craft a tomorrow free from liver disease. The fuel behind our mission? Teamwork, dedication, and a vision for constant evolution. We are an innovative team, shaping change through close collaborations, internally and with partners. We are committed to develop our people professionally and individually. Our conducive work environment and culture empowers our people to stay healthy and well.Role OverviewReporting to the VP, Fund Development – the Senior Manager Corporate and Leadership Giving plays a crucial role in advancing the financial sustainability of an organization. This position is responsible for identifying and assessing supporters who align with Liver Canada’s values and goals, as well as carrying out strategic plans designed to engage leadership funders. In this role you will lead, develop and manage the leadership budget. The ideal candidate is a team player who thrives working in the charitable sector committed to improving the lives of others and appreciates an organization that cares about you and wants to see you succeed.The ideal candidate is welcome to work remotely if they are outside of GTA but for those who are able to&nbsp;be in office a Hybrid model is welcome. This role is open to hiring anywhere in Canada and remotely.Role Responsibilities:<ul><li>Donor and Prospect Engagement: Develop and implement both long-term and short-term plans to increase leadership giving (major donors, corporate and foundation) support. This includes stewarding current donors while expanding the donor base into new areas of philanthropy where the organization has not previously engaged.</li><li>Donor Management: Manage a portfolio of at least 150 prospective donors who have the capacity to give significant amounts. This involves cultivating relationships, making direct solicitations, and assisting board members and staff in their fundraising efforts.</li><li>Research and Identification: Conduct research to identify potential donors and stay updated on current trends in philanthropy.</li><li>Moves Management: Execute strategies that advance the moves-management process, ensuring that each prospect/donor has a tailored strategy aimed at increasing their giving levels. Establish and maintain relationships with donors and corporate partners to secure funding for Liver Canada initiatives.</li><li>Grant Applications: Submit grant proposals by determining their alignment with Liver Canada.</li><li>Reporting and Analysis: Regularly report on fundraising activities to senior leadership, including analysis of trends and results as well as recommendations for improvement and growth.</li><li>Collaboration: Work collaboratively with other development staff to create fundraising materials such as brochures, letters, case statements, and digital content that effectively communicate the organization’s mission. Work cross departments to ensure funders are engaged and stewarded.</li><li>Planned Giving Promotion: Actively promote planned giving options to potential donors as part of a broader strategy for securing future gifts.</li></ul>Qualifications:<ul><li>A minimum of five years of successful experience in fundraising for leadership gifts (individual, corporate, foundation).</li><li>Strong understanding of development concepts related to major gift solicitation.</li><li>Excellent interpersonal skills with a proven ability to build relationships with high-capacity donors.</li><li>Strong organizational skills with attention to detail.</li><li>Proficiency in using donor management software (e.g., Blackbaud) along with Microsoft Office applications.</li><li>Flexibility in work hours to accommodate donor meetings and events.</li><li>Commitment to diversity, equity, and inclusiveness within team dynamics.</li><li>Bilingual French and English is an asset</li></ul>Other personal attributes<ul><li>Desire to join LC culture and align with our values: All embracing, Compassionate, Authentic, Transformative</li><li>Ability to make sound, timely, and accurate judgment while supporting reasoning for decisions.</li><li>Ability to communicate professionally.</li><li>Must be self-motivated, self-starter, resourceful, flexible, and well organized, demonstrating initiative</li><li>Effective planning, organizing and time management skills, and able to work independently without close supervision</li><li>Well-developed interpersonal and relationship-building skills. Demonstrate rapport with people of diverse backgrounds</li><li>Keen attention to detail</li><li>Professional, responsive, and possess a positive work attitude.</li></ul>Benefits of Employment:<ul><li>3 weeks of vacation</li><li>Eligible to enroll in Health benefits (after 3 months of employment)</li><li>CLF Summer Hours – 4 extended long weekends (Friday – Monday) from Victoria day to Labour day</li><li>12 sick/personal days per year (not bankable)</li><li>Week between Christmas and New Year’s Office Closure: paid days off</li><li>In addition to statutory and provincial holidays, paid days off for Easter Monday, Remembrance Day and National Day for Truth and Reconciliation</li></ul>Applications are accepted through&nbsp;<a href="mailto:hr@liver.ca" target="_blank">hr@liver.ca</a>&nbsp;only. We thank all candidates for their submission, but only those applicants selected for an interview will be contacted directly.Liver Canada is an equal opportunity organization committed to diversity and inclusion; we welcome applications from all qualified individuals, including persons with disabilities, racialized, indigenous persons of any gender identity and sexual orientation, and newcomers. We provide accommodation at all stages of the selection process and through employment in accordance with the Human Rights Code and AODA.

Liver Canada

Senior Manager Corporate and Leadership Giving

Please apply via&nbsp;<a href="mailto:hr@liver.ca" target="_blank">hr@liver.ca</a>.&nbsp;We thank all applicants; only those selected for an interview will be contacted. About Liver CanadaOver 8 million Canadians are affected by liver disease. At Liver Canada, we believe everyone deserves a healthy liver—and a healthy life. Through research, education, advocacy, and compassionate support, we’re working to transform liver health in Canada.Liver Canada is seeking a hands-on Director of Finance &amp; Operations to lead a transformation of our financial operations. This is an opportunity for an energetic finance leader who excels at building structure, discipline, and reliability within a complex, resource-constrained nonprofit environment.You will play a pivotal role in establishing foundational systems and processes, introducing best practices, and building a culture of financial stewardship and transparency. The successful candidate will demonstrate strategic insight, operational rigor, and the ability to collaborate and communicate with diverse stakeholders, from board members to Regional teams.In a nonprofit charity, a Director of Finance and Opps role is crucial for ensuring financial health, transparency, and compliance, ultimately supporting the organization's mission. Unlike for-profit entities, nonprofits prioritize mission fulfillment over profit generation. The finance function in a nonprofit is typically a team effort, involving various individuals and committees with distinct responsibilities.This role will work collaboratively to manage financial operations, from day-to-day transactions to strategic financial planning and oversight.The Director of Finance &amp; Operations will be a strategic financial leader. Their primary focus is financial strategy, including leading the annual operating budget creation, forecasting cash flows, establishing financial policies and internal controls, and managing the systems that overlap. &nbsp;The Director of Finance &amp; Operations also manages funding sources, ensuring compliance with CRA and tax laws and overseeing diverse revenue streams like donor funds, in-kind giving, corporate sponsorships, and fundraising events. The candidate will play a critical role in managing outside relationships with CPA firms, banks, and investment advisors, and will be the financial face of the organization.If you thrive on the challenge of leading finance through change and take pride in delivering stability and confidence to organizations in transition, we encourage you to apply. Responsibilities &amp; Accountabilities (but are not limited to):1. Financial Operations &amp; Controls<ul><li>Provide end-to-end oversight of accounting, bookkeeping, payroll, accounts payable/receivable, and banking.</li><li>Design, implement, and document robust standard operating procedures (SOPs) to strengthen internal controls.</li><li>Introduce and maintain monthly closing routines and rigorous reconciliation processes.</li><li>Ensure appropriate approvals, audit trails, and separation of duties, even in a lean staffing environment.&nbsp;</li></ul>2. Financial Reporting &amp; Compliance<ul><li>Prepare accurate, timely monthly, quarterly, and annual financial statements; deliver actionable analysis to leadership and the Board.</li><li>Lead the annual audit process and serve as the primary liaison with external auditors.</li><li>Ensure full compliance with all CRA, provincial, and sector-specific regulations, including payroll, GST/HST, and T3010 filings.</li></ul>3. Budgeting, Planning &amp; Analysis<ul><li>Lead and coordinate the annual budgeting process, working collaboratively with all departments and regions.</li><li>Monitor and report on actual vs. budget results; provide insightful variance analysis to guide decision-making.</li><li>Develop and implement new budgeting tools and documentation to drive financial discipline.</li></ul>4. Restricted Funds, Grants, and Trusts<ul><li>Oversee the administration and compliance of restricted and trust funds, establishing clear processes for tracking, allocation, and reporting.</li><li>Work with program managers to ensure accurate use of funds and alignment with donor and grantor requirements.</li><li>Build confidence among internal and external stakeholders through transparent, accurate fund management.</li></ul>5. Team Leadership &amp; Change Management<ul><li>Develop, mentor, and support finance/admin staff (as applicable) in adopting new processes and higher standards of accountability.</li><li>Foster a culture of collaboration, continuous improvement, and financial stewardship across the organization.</li><li>Act as a key change agent, engaging colleagues at all levels to support a sustainable transformation.</li></ul>6. Technology and External Partnerships<ul><li>Assess current technology platforms (e.g., GL, payroll, Excel, banking portals) and identify opportunities for practical improvements.</li><li>Manage relationships with external payroll providers, and auditors to augment internal capacity as needed.</li><li>Ensure that all technology and vendor processes are documented for sustainability and knowledge transfer.</li><li>Ensure seamless communication between the charity’s financial system and Customer Relationship Management (CRM) system Blackbaud Raisers Edge </li><li>Ensure operational efficiency, improved decision-making, and enhanced customer experience through systems integration between the CRM and accounting software combines</li><li>Ensure optimal security and privacy with all financial data and customer data </li><li>Ensure privacy, financial and data laws are in compliance with current laws both provincially and nationally</li></ul>As Artificial Intelligence (AI) continues to integrate into various business functions, finance departments can expect a significant transformation in the overall accounting landscape. In this role we welcome a candidate that understands this shift and is open to understanding how AI can help improve the business functions of charity and help with the strategic direction financial data, analytics and system processes.&nbsp;7. Board and Leadership Engagement<ul><li>Prepare and present clear, strategic financial reports and dashboards to the Board and senior management.</li><li>Provide guidance and recommendations to support sound financial policy development and risk management.</li><li>Contribute to strengthening the organization’s overall governance framework.</li></ul>Qualifications &amp; Core Competencies<ul><li>Bachelor’s degree in accounting, Finance, or related field (CPA or progress toward designation preferred).</li><li>Minimum 5 years of financial management experience, ideally in the nonprofit/charity sector or a similarly complex environment.</li><li>Proven track record of transforming disorganized finance environments by establishing structure, clear accountability, and reliable financial systems.</li><li>Strong working knowledge of Canadian nonprofit accounting standards and CRA regulatory requirements.</li><li>Demonstrated expertise in implementing internal controls, documenting processes, and leading organizations through financial modernization.</li><li>Advanced proficiency with accounting software, payroll platforms, and Excel.</li><li>Exceptional integrity, resilience, and sound judgment; comfortable operating in ambiguous and unstructured contexts.</li><li>Excellent communication and interpersonal skills; able to engage effectively with staff, board members, funders, and auditors.</li><li>Collaborative leadership style, with a capacity for influence and organizational change management.</li><li>Competent in French (an asset)&nbsp;</li></ul>Liver Canada Benefits of Employment:<ul><li>Flexible working hours and hybrid work environment</li><li>3 weeks of vacation</li><li>Eligible to enroll in Health benefits (after 3 months of employment)</li><li>Extended Summer Hours – 4 extended long weekends (Friday – Monday) from Victoria Day to Labour Day</li><li>12 sick/personal days per year (not bankable)</li><li>Week between Christmas and New Year’s Office Closure: paid days off </li><li>In addition to statutory and provincial holidays, paid days off for Easter Monday, Remembrance Day and National Day for Truth and Reconciliation</li></ul>Join us to challenge stigma, advocate for systemic change, and create a future where liver disease is preventable, treatable, and ultimately eliminated. Together, we show those affected that they are not alone.Liver Canada is an equal opportunity organization committed to diversity and inclusion; we welcome applications from all qualified individuals, including persons with disabilities, racialized, indigenous persons of any gender identity and sexual orientation, and newcomers. We provide accommodation at all stages of the selection process and through employment in accordance with the Human Rights Code and AODA.We, at Liver Canada, are extremely passionate about our common mandate and we believe that each of our team members contributes in their own specific role to reach that goal and we strongly encourage individuals with lived-in experience and those that have faced barriers to apply for this position.

Director of Finance & Operations

HOW TO APPLY: Applicants may submit their application electronically via the Intranet no later than 4:30pm on the posting closing date. If 

applying to multiple postings, please submit an application for each individual job posting. 

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any 
stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights 
Code. 


Specialist, Operations – MH Foundation 
COMPETITION NUMBER: 2025-16752 

STATUS: Permanent Full Time 

DEPARTMENT: Mackenzie Health Foundation 

REPORTS TO: Vice President, Operations 

HOURS: Days, 7.5 Hour Shifts (with flexibility required) 


MACKENZIE HEALTH FOUNDATION: 

Mackenzie Health Foundation invites you to be part of an extraordinary journey. We’ve completed our 

incredible $250 million capital campaign, which built and equipped Cortellucci Vaughan Hospital — 

Canada’s first smart hospital and the first hospital in Vaughan. Now, we’re building on that incredible 

success with renewed energy and ambition. 

As we look to the future, our focus is on continued growth, innovation and impact. Join us in fulfilling 

our statement of purpose: Be a leader in health care philanthropy to inspire community support of 

patient care excellence at Mackenzie Health. Enjoy a rewarding work environment with flexible 

schedules, growth opportunities, and a culture of inclusivity and belonging. 

ROLE SUMMARY: 

This role works in tandem with the Specialist, Operations role to accurately and efficiently process the 
generous donations received by Mackenzie Health Foundation. An integral member of the Operations 
team, this role focusses on tax receipting, financial reconciliations, Accounts Payable, and reporting. 


Contribute to the Foundation by: 

 • Weekly, prepare tax receipts, business acknowledgement receipts and/or thank you letters for 
gifts received; complete annual consolidated tax receipting. 

 • Lead the Accounts Payable process, including invoice and payment processing. 

 • Accurate and timely data entry of donations and donor related information into Raiser’s Edge, 
including gifts of stock. 

 • Process credit card donations and complete bank deposits; complete refunds and gift 
adjustments as needed. 

 • Monthly, complete reconciliation including identifying and resolving discrepancies, completing 
gift adjustments. 

 • Lead, data reporting, providing data exports, and donor statements for staff as requested. 

 • Receive donations by phone and respond to donor inquiries. 

 • Follow and maintain policies, procedures, processes, workflows and methodologies. 

 • Back-up for Specialist, Operations, and Coordinator, during vacations/absences. 


HOW TO APPLY: Applicants may submit their application electronically via the Intranet no later than 4:30pm on the posting closing date. If 

applying to multiple postings, please submit an application for each individual job posting. 

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any 
stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights 
Code. 


What must you have? 

 • Minimum two (2) years of data entry/gift processing experience 

 • Experience with Raiser’s Edge 

 • Access to a vehicle and a valid driver’s license 


What else do you bring? 
 • Strong numeracy skills with a high attention to detail and accuracy 
 • Aptitude for computers and ability to learn new systems quickly 
 • Basic accounting knowledge an asset 
 • Excellent phone etiquette and effective interpersonal skills with a professional presence and 

manner 
 • Able to multi-task and work independently 
 • Be a team player who is also self-motivated and works effectively in a fast-paced environment 

with deadlines and multiple workflows 
 • Able to maintain and work with a high volume of confidential information 
 • Demonstrated ability to exercise discretion and good judgment, take initiative and respect the 

confidentiality of sensitive information and materials 
 • Proficiency with MS Office Suite 


Preferably, your profile also includes: 

 • Experience working in a health care or not-for-profit environment 

 • Minimum college and/or university degree or equivalent 
 


This position is permanent, full-time, with a hybrid schedule including a minimum of 2 days/week on-
site. Mackenzie Health Foundation offers competitive compensation plus benefits and a pension plan. 

 
All qualified candidates are encouraged to apply as soon as possible, as interviews will be conducted on 
a rolling basis.

Mackenzie Health

Specialist, Operations - Mackenzie Health Foundation

Client Services Manager – Adult Day Program (ADP) Full time | Hybrid | Aurora I Travel required across York Region &amp; South Simcoe&nbsp;Position Overview:Reporting to the Vice President, Client Care &amp; Services, you will effectively manage the day-to-day operations of CHATS’ Adult Day Programs and ADP@Home Spoke, including supervision of staff, students, and volunteers. You will be responsible for ensuring high-quality, person-centered care through intake, assessments, program planning, case management, and transitions within CHATS’ Wellness Framework. This position is accountable for program standards, service targets, and quality outcomes across all CHATS ADP sites across York region and South Simcoe.Full-time position, 35 hours per week, 8:30am - 4:30pm - Monday to Friday with On-Call expectations and occasional work outside of business hours including evenings/weekends to attend organization-related events and flexibility for support during emergency situations.Hybrid work environment with base location as CHATS Head Office in Aurora.Key Responsibilities of the role:<ul><li>Lead the delivery of a high quality and safe adult day program within a multi-disciplinary team and an integrated Wellness Framework model. &nbsp;</li><li>Provide innovative leadership to maximize program efficiency, staff satisfaction, and quality care in the delivery of the Adult Day Programs.</li><li>Provide supervision overseeing individual and team performance.</li><li>Develop and nurture self-managed teams to achieve seamless integrated delivery of client service</li><li>General Program and organizational responsibilities.</li></ul>What you bring to the role:<ul><li>Degree or diploma in Management, Health or Social Services, or equivalent, combined with 5 years’ experience in community support services.</li><li>Demonstrated program development and management experience.</li><li>Proven experience building partnership and fostering community development within diverse communities.</li><li>Experience in managing, supporting and developing self-managed teams.</li><li>Exceptional communication, interpersonal and leadership skills to build high performance teams.</li><li>Excellent skills in risk, crisis and conflict management including customer relations/service.</li><li>Financial management skills, budget and fiscal monitoring and reporting.</li><li>Program coordination and case management experience required with an understanding of the principles of recreation/therapeutic programming</li><li>Participate in CHATS quality and safety initiatives and/or committees as required.&nbsp;</li><li>Annually participate in the development of the strategic direction of CHATS, in collaboration with the management team.&nbsp;</li><li>Demonstrated success in developing, implementing, and evaluating services and programs.</li><li>Excellent computer skills with proficiency in MS Word, Excel, Outlook and database applications (GOLDCARE).</li><li>Ability to work outside regular business hours (8:30AM-4:30PM) when required&nbsp;</li><li>A vehicle and valid Ontario Driver’s License required. The successful candidate will have to travel around York Region and South Simcoe.</li><li>Fluency in both official languages (English or French), or other language(s), an asset.</li></ul>Why Join us?<ul><li>Be part of a mission-driven, supportive, and innovative organization.</li><li>Lead a team that delivers meaningful impact to older adults and caregivers every day.</li><li>Comprehensive benefits package.</li><li>Ongoing training and professional development opportunities.</li><li>Staff appreciation events</li><li>Rewards and recognition programs</li><li>A workplace culture grounded in CHATS’ Wellness Framework and Relationship-Based Care.</li></ul>If you are seeking an opportunity to demonstrate your passion for excellence in a supportive work environment, we’d like to hear from you!CHATS IS AN EQUAL OPPORTUNITY EMPLOYERCHATS is committed to creating a diverse and inclusive workforce to reflect the diversity of the community it serves. We welcome applications from all qualified candidates from diverse backgrounds. CHATS continuously strives to support individual needs and differences in our recruitment &amp; selection process and work environment that is built on inclusivity and respect for everyone.CHATS promotes an accessible and inclusive environment to ensure all clients, employees and volunteers feel supported, valued, and respected.CHATS is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Our recruitment and hiring processes will be modified to accommodate disabilities, upon request.We thank all applicants for their interest, only those selected for an interview will be contacted.About CHATSSince 1980, CHATS has been a leader in providing home and community services for seniors and their caregivers. We offer a full range of home care and community programs that meet the changing needs of more than 8,100 York Region and South Simcoe seniors and caregivers each year.CHATS firmly believes that our employees drive the success of the organization. With this success in mind, we strive to create and provide an environment that offers challenging, stimulating, and rewarding career opportunities.CHATS also believes in a client and family-centered approach that is based on compassionate care that empowers older adults and their caregivers to live their best lives at home and in their communities.

16 Full Time Jobs in Richmond St, Richmond Hill, ON L4C, Canada