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Are you over the age of 18 and interested in making a positive impact in the Halton community? &nbsp;Do your friends and family tell you that you're great with children and youth? &nbsp;Why not consider sharing your spare time, skills and laughter with a child or youth in need in your community? &nbsp;Our volunteers act as positive role models to children and youth of all ages throughout Halton. &nbsp; In as little as a few hours a month, you can make a significant difference in the life of a child or youth. &nbsp;Halton CAS is dedicated to developing mentorship relationships that reflect the diversity of the communities we serve, and we encourage applications from all diverse groups. &nbsp;&nbsp;&nbsp;&nbsp; Role •&nbsp;&nbsp;&nbsp;&nbsp;To be a friend and good role model for a child or youth in care. Friendships and trust are formed, and positive social skills,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; confidence and self-esteem are instilled.Time Commitment •&nbsp;&nbsp;&nbsp;&nbsp;Time is dependent on the requirements of each child or youth and what time you have available to commit. •&nbsp;&nbsp;&nbsp;&nbsp;Approximately once a week and a minimum one-year commitment is required.Major Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;To provide positive and supportive communication between yourself and the child or youth, leading by example. •&nbsp;&nbsp;&nbsp;&nbsp;To report activities and progress to the child or youth’s worker. •&nbsp;&nbsp;&nbsp;&nbsp;Be attentive to the needs and interests of the child or youth. •&nbsp;&nbsp;&nbsp;&nbsp;Take ownership for the goals and direction provided by Halton CAS/worker. •&nbsp;&nbsp;&nbsp;&nbsp;Adhere to the guidelines of the Halton CAS Code of Conduct.Requirements/Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;Listening skills, friendly, non-judgmental, caring, experience in relating to children, youth, and families. •&nbsp;&nbsp;&nbsp;&nbsp;Good time management and organization skills. •&nbsp;&nbsp;&nbsp;&nbsp;Be fully vaccinated and provide receipt. •&nbsp;&nbsp;&nbsp;&nbsp;Vulnerable Sector Screening. •&nbsp;&nbsp;&nbsp;&nbsp;Driver’s Abstract. •&nbsp;&nbsp;&nbsp;&nbsp;Patience, sense of humour and a caring personality.<ul><li>Over the age of 18</li></ul>Benefits •&nbsp;&nbsp;&nbsp;&nbsp;Establish a new meaningful connection with a child or youth in your community. •&nbsp;&nbsp;&nbsp;&nbsp;Foster growth and development.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate life skills development in a child or youth within your community.You Are . . . •&nbsp;&nbsp;&nbsp;&nbsp;A team player who possesses leadership qualities. •&nbsp;&nbsp;&nbsp;&nbsp;Enthusiastic and energetic. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable and punctual. •&nbsp;&nbsp;&nbsp;&nbsp;Motivated. •&nbsp;&nbsp;&nbsp;&nbsp;Accountable. •&nbsp;&nbsp;&nbsp;&nbsp;Outgoing and enjoy meeting new people. •&nbsp;&nbsp;&nbsp;&nbsp;Conscientious.Team Support •&nbsp;&nbsp;&nbsp;&nbsp;Supervisor of Volunteer Services •&nbsp;&nbsp;&nbsp;&nbsp;Child or youth’s worker •&nbsp;&nbsp;&nbsp;&nbsp;Volunteer Services Team AssistantContact Clara Costa, Supervisor of Volunteer Services @ <a href="mailto:ccosta@haltoncas.ca" target="_blank">ccosta@haltoncas.ca</a> to apply or if you have any questions.

Halton Children's Aid Society

In- Person Volunteer Mentor

We are inviting&nbsp;emerging content creators, storytellers, videographers, editors, designers, and social media creativeswho are looking to&nbsp;build real-world experience&nbsp;while contributing to&nbsp;deep, community-rooted mental health and trauma advocacy&nbsp;in Canada.Our organization is preparing to launch and promote&nbsp;Brainly, a new trauma-responsive mental health app focused on&nbsp;education, regulation, accessibility, and care without surveillance. Over the next&nbsp;6 months, this app will be the&nbsp;central focus of our digital storytelling, outreach, and engagement efforts.This is an opportunity to&nbsp;co-create content that matters, gain&nbsp;hands-on portfolio material, and be credited for work that supports real systems-level change.<h3>Who This Is For</h3>This opportunity is ideal for someone who is:Building or refining a&nbsp;content creation / social media / digital storytelling portfolioInterested in&nbsp;mental health, trauma-informed care, accessibility, advocacy, or social impactCurious about&nbsp;YouTube, Instagram, TikTok, Reels, Shorts, or cross-platform storytellingLooking for&nbsp;practical experience, mentorship, and credited workAligned with&nbsp;ethical storytelling&nbsp;(not performative, not exploitative)You do&nbsp;not&nbsp;need to be an “expert.” You&nbsp;do&nbsp;need curiosity, reliability, and care.<h3>What You’ll Work On</h3>You may support or lead content related to:Brainly App PromotionShort-form videos explaining app features (interactive brain lobes, tools, journaling, accessibility)Educational clips on coping skills used in the app (e.g., regulation tools, grounding, reflection)Behind-the-scenes or “why this exists” storytellingApp testing calls &amp; community engagement postsSocial Media &amp; EngagementReels / Shorts / TikToksInstagram carousels or story sequencesTrend-aware but values-aligned contentCalls to action (testers, downloads, community use)Long-Form / YouTube (optional)App walkthroughsMental health education contentAccessibility-focused conversationsTrauma-responsive storytelling formatsYou won’t be expected to do&nbsp;everything&nbsp;— we’ll co-scope based on your strengths and interests.<h3>What You’ll Gain</h3>Real portfolio content&nbsp;(with permission to showcase publicly)Credit and attribution&nbsp;for your workExperience collaborating with a&nbsp;mental health &amp; advocacy organizationInsight into&nbsp;ethical mental health communicationsOpportunities to grow into&nbsp;paid or contracted roles&nbsp;as funding allowsA chance to contribute to work that&nbsp;actually supports people, not just algorithms<h3>Time &amp; Structure</h3>Flexible commitment (approximately&nbsp;3–6 hours/week, adjustable)Remote / virtualClear scope, support, and boundariesCollaborative — not extractive<h3>Values We Work From</h3>Trauma-responsive communicationAccessibility &amp; inclusionPrivacy and dignityCommunity over performanceLearning over perfectionWe do not create content that sensationalizes pain, exploits trauma, or prioritizes virality over care. &nbsp;

Trauma and Embodiment Association of Ontario

TEAO Canada

Content Creator / Creative Volunteer

DepartmentClinical OperationsReports toSenior Manager, People &amp; Clinical PerformanceJob typeFull-Time, Permanent, Remote &nbsp;working onlyLocationOntario&nbsp;Posting periodFriday January 9, 2026The opportunity&nbsp;Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and only 24/7 e-mental health service in the country and a global leader in innovation for youth and their well-being.&nbsp;We’re seeking a&nbsp;&nbsp;full-Time, permanent, remote &nbsp;working only&nbsp;to join the&nbsp;&nbsp;Clinical Operations&nbsp;team to help give more young people’s feelings a place to go. Reporting to the Senior Manager, People &amp; Clinical Performance, the successful candidate will support JOB OVERSIGHT. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!&nbsp;The responsibilities:&nbsp;People&nbsp;and&nbsp;Performance&nbsp;Management – accountable for front-line team&nbsp;performance, ensuring effective&nbsp;and&nbsp;efficient work, while meeting goals&nbsp;and&nbsp;KPIs&nbsp;&nbsp;<ul><li>Provide team leadership aligned with KHP values, You Matter and IDEA strategies while ensuring regular, consistent and equitable team and employee performance management of direct reports, in alignment with KPIs and success indicators </li><li>Review and assess skills and performance to ensure that the frontline team meets operational and clinical standards, in consultation with Clinical Operations, Quality Assurance and Workforce teams </li><li>Provide frontline team with regular evaluation of performance including regular supervisions </li><li>(individual and group), probationary reviews and annual Performance Appraisals </li><li>Responsible for performance management including the development and monitoring of performance improvement plans, investigation, disciplinary actions and termination </li><li>Responsible for ensuring collaboration, timely communication and alignment with the clinical operations team to support employee experience and performance management </li><li>Collaboration with the HR, Clinical Practice Specialist and Quality Assurance teams to support clear performance standards &nbsp;</li><li>Complete all required documentation including clinical review notes, supervision notes and annual Performance Appraisals &nbsp;</li></ul>People&nbsp;and&nbsp;Culture – providing employee engagement leadership&nbsp;and&nbsp;building a culture of excellence&nbsp;&nbsp;<ul><li>Responsible for providing employee coaching and supporting career development for </li><li>frontline staff &nbsp;</li><li>Embedding mission, vision and values-based leadership in self and teams including IDEA strategies, a company culture of mutual respect, open communication and accountability, YOU Matter and Collective Agreement principles &nbsp;</li><li>Responsible for supporting recruitment, retention&nbsp;and&nbsp;attrition&nbsp;and&nbsp;managing leaves&nbsp;and&nbsp;accommodations of the frontline teams in collaboration with functional leads</li><li>Support and develop well-being strategies and strategies for reducing empathic strain for all members of the front-line team in collaboration with the Clinical Practice Specialist team, frontline wellness teams and the organization's Well Being Champion team </li><li>Maintain strong relations with Union partners and implementation of Collective Agreements &nbsp;</li></ul>Regular&nbsp;and&nbsp;Effective Communication – in alignment with KHP Mission, Vision&nbsp;and&nbsp;Values, IDEA, You Matter&nbsp;and&nbsp;Collective Agreement principles&nbsp;&nbsp;<ul><li>Collaboration with HR and IDEA on strategies to ensure inclusion, diversity, equity and accessibility is embedded in everything we do </li><li>Responsible for maintaining effective communication amongst the frontline team, in collaboration with the clinical operations team, including regular team meetings, monthly newsletter, formal communications maintain effective communication amongst the frontline team. </li><li>Responsible for supporting the dissemination of information about Kids Help Phone, the organization, service performance, projects, wellness initiatives, etc. And engaging staff in Kids Help Phone initiatives &nbsp;</li></ul>Operational Excellence – participate in projects related to the growth&nbsp;and&nbsp;development of the frontline team&nbsp;and&nbsp;service&nbsp;&nbsp;<ul><li>Lead or collaborate on the development of specific projects, policies and strategies as they relate to frontline team requirements. &nbsp;</li><li>Responsible for the recruitment, hiring and onboarding of frontline staff </li><li>Responsible for identifying risks and developing mitigation strategies </li><li>Support change management for frontline staff </li><li>Support the development&nbsp;and&nbsp;ongoing implementation of bilingual support strategies</li><li>Intentional collaboration with the counselling operations team, HR and Workforce to ensure consistency and accountability across front line teams&nbsp;</li></ul>The qualifications&nbsp;<ul><li>A degree or diploma in applicable fields such as Social Work, Psychology or Sexology </li><li>Eligibility for registration with a relevant regulatory body is an asset </li><li>Excellent English oral and written skills. Bilingual in French and English is an asset. </li><li>2-4 years of supervisory or performance management experience is an asset </li><li>A demonstrated ability to manage and motivate staff, and engage colleagues, including those in leadership roles to create collaborative impact. </li><li>Experience in relevant industry such as helpline, mental health agency or crisis counselling related field with preference given to individuals having at least 5 years of experience in the social services sector </li><li>Demonstrated experience in counselling and crisis intervention (telephone counselling preferred) </li><li>Demonstrated ability to make timely decisions with good judgment &nbsp;</li><li>Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and attention to detail, ability to work under deadline. </li><li>Entrepreneurial, creative, strategic minded and energetic &nbsp;</li><li>Conflict resolution skills, certifications an asset </li><li>Clear and compelling communication skills &nbsp;</li><li>Flexible and adaptable in a complex, changing environment &nbsp;</li><li>Commitment to the vision and goals of the organization </li><li>Understands ethical behavior and business practices and ensures that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization &nbsp;</li></ul>Requirements&nbsp;<ul><li>As this is a remote position, you must have stable internet and telephone lines and a workspace that promotes confidentiality and minimizes distractions. </li><li>Flexibility and willingness to work in a 24/7 environment, including evening and weekend work </li><li>Ability to secure an acceptable “Vulnerable Person Sector Criminal Reference Check” </li><li>Ability to travel to KHP offices as required&nbsp;</li></ul>Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!&nbsp;The application processTo apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.&nbsp;About KHP, Canada’s Unlock The Hope Youth CharityKHP is Canada’s first and only free, multilingual and confidential e-mental health service that’s always open, offering youth from coast to coast to coast support and a non-judgmental space to Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker that helps give young people’s feelings a place to go through unparalleled e-mental health solutions. With innovation in our DNA, KHP integrates data, technology, clinical expertise and more to help deliver a personalized well-being experience for all youth, so they can thrive in their world, no matter where life takes them. For more information and opportunities to help young people let their feelings out, you can visit <a href="https://kidshelpphone.ca/" target="_blank">KidsHelpPhone.ca</a>.&nbsp;Inclusion, Diversity, Equity and Accessibility (IDEA)KHP has a role to play in effecting social change and advancing equity. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. &nbsp;As such, we always welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. &nbsp;To learn more about how we are committed to advancing IDEA, you can explore <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fkidshelpphone.ca%2Fget-involved%2Fabout-us%2Fidea-strategy-action-plan%2F&amp;data=05%7C02%7CAndy.Harris-Cartwright%40kidshelpphone.ca%7C99bfd1541be246c7e13308dd7b8c1691%7C48a1d701d4494421b2c808a3e5adbd7d%7C0%7C0%7C638802563832626032%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Bg27f%2By1JUS%2Bj16oHgXYeiXLHUpDGEcCONnUrOHPZnU%3D&amp;reserved=0" target="_blank">KHP’s IDEA 2023–2027 Strategy and Action Plan</a>AccommodationsKHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.&nbsp;Compensation and benefitsSalaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:<ul><li>Hybrid work model</li><li>Comprehensive Employee Benefits Program</li><li>Emergency Travel Assistance</li><li>CAAT Pension Plan</li><li>Wellness programs</li><li>Recognition awards</li><li>Employee and Family Assistance Program (EFAP)</li></ul>Candidate verificationThe successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. &nbsp;PrivacyKHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s <a href="https://kidshelpphone.ca/privacy-policy/" target="_blank">Privacy Policy</a> or contact us using our <a href="https://kidshelpphone.ca/get-involved/contact-us/" target="_blank">general form</a>.&nbsp;Message to agenciesKHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Kids Help Phone

Manager, People and Clinical Performance

Job TitleBilingual Texting Supervisor - OntarioShift ID &nbsp;TOR-0111-RFE76LocationRemote - OntarioStart DateShift Description<ul><li>Be available to work at least twenty (20) hours per month; </li><li>Work a minimum of one (1) four-hour (4h) shift per week; &nbsp;</li><li>Be available to work at a minimum of one (1) shift between 5:00pm Friday and 7:00am Monday;</li><li>Be available at least four (4) hours per month between 11:00pm and 7:00am.&nbsp;</li></ul>Salary:$31.28/hourBilingualism Premium:$1,50/hourJob Type:Relief PermanentJob Posting Close DateJanuary 6 2026Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?Presentation of the organization&nbsp;Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. &nbsp;Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. &nbsp; Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling. &nbsp; &nbsp;To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada &nbsp;&nbsp;What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.&nbsp;Job description and responsibilities:As a supervisor, the role is to• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Supervise volunteer crisis responders through an online platform;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure that people who use our service receive timely, high-quality support• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support the text messaging service by taking conversations, in times of high demand, and in accordance with existing protocols;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide clinical support to assist volunteer crisis responders in crisis situations and make timely decisions to ensure the safety of those contacting us;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Liaise with emergency and child protection services as required;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Engage and support the volunteer crisis responder community through group conversations to motivate, thank, guide, etc.;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Work as a team with other supervisors, maintaining ongoing communication and collaboration;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Other duties as assigned&nbsp;Profile:• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bachelor degree in a field of support and/or health (social work, psychology, criminology, sexology, guidance, and other related fields);• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Master degree in these fields or related field is considered an asset;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A minimum of 2 years of professional experience in crisis intervention and employee and/or volunteer supervision;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good knowledge of mental health and ability to conduct risk assessments, safety plans, suicide, self-harm, addictions, etc.• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Knowledge of laws and services that affect the lives of Canadian children and youth;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Good clinical judgment and understanding of confidentiality role and limitations;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to prioritize, make decisions in a crisis, communicate and work as a team;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Willingness to work in a 24/7 environment;• &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Bilingualism (French and English &nbsp;If you reside in the province of Quebec, bilingualism is required as the majority of our calls are in English and the nature of the work (crisis intervention) requires a high proficiency in both language to ensure positive outcomes for our clientele.A key outcome of the Supervisor role is to ensure that youth receive high quality support in a timely way and that all Key Performance Indicators (KPI) for texting services are met or exceeded. Candidates should expect to build community with volunteer responders within an online platform. This work involves a high volume of contacts and priorities that can change very quickly. Texting supervisors regularly supervise 10-15 volunteers and 12-16 conversations with service users simultaneously.Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.&nbsp;The window for applications ends 11:59pm on the job posting close date listed above.Reasonable accommodations are available on request from a candidate with a disability.&nbsp;Applications for this position will close at the date at the top of the job posting&nbsp;The Small Print:&nbsp;Accommodation Statement:Kids Help Phone welcomes and encourages applications from people with disabilities, as such reasonable accommodations are available upon request from a candidate with a disability, thus ensuring you can take part in all aspects of the recruitment and selection process. If as a qualified job applicant, you request an accommodation, we will consult with you and provide reasonable accommodations according to your accessibility needs. If you wish to make a request, please provide a cover letter, when applying to this position. &nbsp;The successful candidate to this role will be asked to complete a background screen, which may include criminal, credit, employment, educational checks and/or COVID 19 vaccination checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.&nbsp;Statement on Inclusion Diversity Equity Accessibility (I.D.E.A.):&nbsp;Kids Help Phone provides services in one of the most diverse countries in the world. The diversity of our communities takes many forms. It includes differences related, amongst others to race, ethnicity, national origin, gender identity, gender expression and presentation, sexual orientation, religion, age, ability, and socioeconomic status. We see diversity as an asset to our organization and communities and strive to be reflective of the communities that we serve. We commit ourselves to promoting better understanding and appreciation of our human diversity; a commitment which is best realized through our individual and collective effort. &nbsp;We are professionally and personally committed to celebrating the rich diversity, equity and inclusion of people who work in our company, to those who live in our communities, and to those who access our services and resources. We believe that it is critical that our services empower freedom of thought and opinion in an environment of mutual respect. All our activities and interactions are enriched by accepting each other as we are and by celebrating our uniqueness as well as our commonality. We are guided by the principle that celebrating diversity, equity and inclusion enriches and empowers the lives of all people.  &nbsp;Message to Agencies:Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.&nbsp;#KDIND

Counsellor - Remote -Relief  -  Ontario

Intake and Triage CoordinatorDate Posted: 12/11/2025 Req ID: 46389 Faculty/Division: UofT Scarborough Department: UTSC:AccessAbility Services Campus:&nbsp;University of Toronto Scarborough (UTSC) Position Number: 00058442About us: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.AccessAbility Services provides and coordinates services and programs that empower students with disabilities to maximize their educational potential and ensure that all students with disabilities can freely and actively participate in all facets of University life. We value diverse abilities as a source of strength and knowledge and are committed to promoting a culture of inclusion. The department works to increase awareness of inclusive values among all members of the University community while building strong student success.This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (<a href="https://governingcouncil.utoronto.ca/secretariat/policies/equity-diversity-and-excellence-statement-december-14-2006" target="_blank">Statement on Equity, Diversity &amp; Excellence</a>). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.Your opportunity: In this role, you will work collaboratively within a dynamic, multi-disciplinary team to provide holistic accommodations services and supports to students with disabilities. You will play a key part in ensuring an efficient intake and registration process, reviewing and assessing confidential medical and psychological documentation, and determining and implementing appropriate interim accommodations. You will liaise regularly with faculty, instructors, external service provides, community agencies, and internal university partners to support the effective delivery of accommodations and related services.&nbsp;Core responsibilities include assessing eligibility of students to access services, processing registrations and planning and implementing interim accommodations based on each student’s disability-related needs and strengths. You will also supervise front-line staff who provide support services to students, which include booking appointments, responding to enquiries regarding services and assisting with the arrangement of accommodations.Your responsibilities will include:<ul><li>Checking eligibility of students to access services</li><li>Applying the established Ontario Human Rights Commission (OHRC) Guidelines on Accessible Education to determine reasonable accommodations</li><li>Reading and assessing medical information to develop accommodations for students</li><li>Liaising with an inter-disciplinary support team on the best approach to provide student care and service</li><li>Advising course instructors and staff on student accommodations issues</li><li>Overseeing day-to-day service delivery requirements and operational needs (of front-line services)</li><li>Developing and revising business methods that support administrative workflow and objectives</li><li>Directing the activities of a group of staff-appointed employees all performing a similar function</li></ul>Essential Qualifications:<ul><li>Master's Degree in Social Work, Counselling, Education and/or a relevant disability-related field such as rehabilitation services, or equivalent combination of education and experience.</li><li>Minimum four years of related experience working with adults with learning and mental health disabilities with co-morbid conditions, including two years of experience completing intake and registration for students with disabilities, assessing a range of medical documentation and developing and implementing interim accommodations in a post-secondary or student services environment</li><li>Must have experience reviewing clinical documentation, including psycho-educational testing reports and psychological evaluations</li><li>Demonstrated experience dealing with persons in emotional distress or conflict</li><li>Experience supervising a small team and overseeing the planning and workflow of administrative support services (i.e. supporting front desk intake and registration services)</li><li>Excellent computer proficiency and experience working with Microsoft Word, Excel, PowerPoint, as well as scheduling and data management software (i.e. Clockwork)</li><li>Knowledge of service provision for students with hearing and visual disabilities</li><li>Must be committed to the principles of equity, diversity and inclusion and be able to demonstrate an understanding of the implication of disabilities as they relate to students' success at university</li><li>Demonstrated understanding of the strengths and challenges of youth and adults with mental health and learning disabilities and have knowledge of cultural views of disability</li><li>Excellent reading, oral and written communication skills, including presentation and facilitations skills</li><li>Sound critical-thinking and interpersonal skills</li><li>Demonstrated ability to synthesize knowledge and display sound judgement, attention to detail and a high degree of accuracy and ability to respond calmly and efficiently in crisis situations</li><li>Ability to work effectively both independently and within an inter-disciplinary team</li><li>Ability to exercise initiative, tact, discretion, problem-solving skills and work in a fast-paced environment</li><li>Knowledgeable about general academic structure of a University and specific requirements of academic courses and programs</li><li>Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and work environment</li></ul>Assets (Nonessential):<ul><li>Knowledge of assistive technology to support reading and writing (including voice recognition, text-to-speech, scheduling and organizational software)</li></ul>To be successful in this role you will be:<ul><li>Adaptable</li><li>Approachable</li><li>Communicator</li><li>Organized</li><li>Problem solver</li><li>Resourceful</li><li>Tactful</li><li>Team player</li></ul>Notes:<ul><li>Please note that the working hours for this position are Monday, Tuesday, Thursday 8:30AM - 4:30PM; &nbsp;Wednesday 9:30AM - 7:00PM; Friday 8:30AM - 4:15PM</li><li>Please apply to this posting through this link: <a href="https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator-/" target="_blank">https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator…</a></li></ul>Closing Date: 01/11/2026, 11:59PM ET Employee Group: USW&nbsp; Appointment Type: Budget - Continuing&nbsp; Schedule: Full-Time Pay Scale Group &amp; Hiring Zone: USW Pay Band 13 -- $86,340. with an annual step progression to a maximum of $110,415. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.&nbsp; Job Category: Administrative / Managerial&nbsp;Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity StatementThe University of Toronto embraces Diversity and is building a&nbsp;culture of belonging that increases our capacity to effectively&nbsp;address and serve the interests of our global community. We&nbsp;strongly encourage applications from Indigenous Peoples,&nbsp;Black and racialized persons, women, persons with&nbsp;disabilities, and people of diverse sexual and gender identities.&nbsp;We value applicants who have demonstrated a commitment to&nbsp;equity, diversity and inclusion and recognize that diverse&nbsp;perspectives, experiences, and expertise are essential to&nbsp;strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see&nbsp;<a href="http://uoft.me/UP" target="_blank">http://uoft.me/UP</a>.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact&nbsp;<a href="mailto:uoft.careers@utoronto.ca" target="_blank">uoft.careers@utoronto.ca</a>.

University of Toronto Scarborough

Intake & Triage Coordinator

JOB POSTING 
555 Richmond Street West 

 
YES believes that employment is empowerment and the cornerstone of safe and healthy 
communities. YES leads the Canadian youth sector with innovative programs that 
empower disadvantaged and vulnerable youth to become self-sufficient contributing 
members of society. 

 
The Position: Career Counsellor/Job Developer 
Location: 555 Richmond Street West 
 

 
Summary – The Position, 

Reporting to the Manager, Career Counsellor/ Job Developer position provides employment 
planning, preparation and job development services to clients who require assistance in 
conducting their own job search due to poor work habits, market perception barriers or 
interpersonal skills. They are responsible for building partnerships with employers in the 
GTA to create job opportunities for clients. The Career Counsellor/Job Developer plays a 
hands-on role with clients and employers, providing support and monitoring of placements 
to ensure job retention. 
 

The Candidate 
Your energy and enthusiasm are boundless and you enjoy and thrive in a fast-paced 
environment. You are detail oriented, creative and an excellent communicator. You want 
to work with employers and youth to create employment and apprenticeship opportunities. 
You are driven and welcome the opportunity to aspire to measurable targets. You thrive in 
a professional environment and possess post secondary education/degree and relevant 
work experience. 

 
Qualifications 

• University degree and three years’ experience in job development and/or 
sales/marketing and recruitment 

• Ability to work in a performance-based system with a proven track record of meeting 
targets and deadlines 

• Ability to work in a team and to establish rapport with employers, clients and co-
workers 

• Excellent communication, negotiation and presentation skills 

• Strong time-management skills and ability to multi-task in a fast paced environment 

• Knowledge of the Toronto labour market, industry trends and apprenticeships 

• Knowledge and understanding of general YES services and the target group served 

• Comfortable working with at-risk youth and persons of diverse backgrounds 

• Multicultural sensitivity and the ability to work in a multicultural / multiracial 
organization 

• Proficiency in MS Office applications, Internet, email, and database management 


Specific Duties 

• Assist in developing promotional materials as well as market YES services to the 
business community 

• Assess the client’s skills and abilities, employment interest and barriers to successful 
employment to determine employment needs and develop a plan of action identifying 
level of support 

• Clarify employment, training or career goals by exploring local labour market, education 
and training opportunities/resources, including apprenticeship opportunities 

• Determine need, suitability and readiness for on-the-job or training supports 

• Follow up with clients, referring agencies and employers 

• Conduct presentations to agencies and the community at large on behalf of YES 

• Adhere to and maintain outcomes target as set by YES and ensure high quality customer 
service 

• Responsible for the employment skills training component, as well as case management, 
securing quality work placements and ongoing employment, etc. 

• Plan and organize job fairs, information sessions and employer presentations on a 
regular basis 

• Develop and maintain a diverse job bank, keeping all information current and well 
organized 

• Develop training plans in conjunction with employers for the duration of all training 
placements 

• Negotiate training contracts and stipends, ensuring all forms are signed prior to 
placement start dates 

• Market YES services to employers and create job trials, job shadowing, mentorship and 
job placement opportunities as well as regular job orders by: purchase of relevant 
employer lists, mail-outs, cold calls, telephone solicitation and any other method 
deemed appropriate. 

• Facilitate regular group workshops on employment preparation, job maintenance, and 
life skills 

• Ensure all case notes and documentation for each file are completed, accurate and kept 
up-to-date 

• Monitor and maintain regular contact with employers to encourage successful 
participant job retention 

• Conduct regular evaluations with all YES clients and employers to ensure excellent 
customer service 

 
Organizational Responsibilities 

• Adheres to all YES policies and procedures and ensures confidentially is maintained on 
client, personnel, financial and agency matters; 

• Represents YES at all times in a professional manner; 

• Participates in regular supervision meetings; 

• Works cooperatively with other team members; 

• Carries out any other duties, as required 
 
Starting Salary: $62,739.81 with an increase after 6-month to $63,426.23 
 
Hours of Work: 40 hours per week 
 
Position Type: Career Counsellor/Job Developer, OPSEU Bargaining Unit Position 
 
 


If interested, please send your cover letter and resume to <a href="mailto:eavakian@yes.on.ca" target="_blank">eavakian@yes.on.ca</a> 
 
Accommodation will be provided in all parts of the hiring process as required under the YES 
Accessibility policy. Applicants need to make their needs known in advance. 
 
We thank all applicants; however only those selected for interviews will be contacted. YES is 
an equal opportunity employer. 

<a href="mailto:eavakian@yes.on.ca" target="_blank">mailto:eavakian@yes.on.ca</a>

Youth Employment Services YES

Career Counsellor/Job Developer - IES555

Competition #2025-515-CPBJO Employment Consultant (2025-515-CP)Employment Type:Contract Hourly (Until March&nbsp;31, 2026),&nbsp;Bargaining UnitWork Hours:35 hours per week,Mon-Fri (9:00am-5:00pm)Work Setting:Exclusively Onsite (219 Dufferin Street, #1C, Toronto, ON)Salary:G: $30.33Application Deadline:December 16, 2025 by 11:59 pmWho We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a>&nbsp;to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions. Program Overview – Better Jobs Ontario, Integrated Employment Services, Community Programs The BJO Employment Consultant, Integrated Employment Services, is part of a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our Employment Consultants bring caring, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s Employment Consultants are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Employment Consultants are a cornerstone of this success. The BJO Employment Consultant guides and supports jobseekers to prepare and submit Better Jobs Ontario Applications to apply for funding for education &amp; training in the hopes of finding quality, sustainable employment. They provide a context for jobseekers to believe in themselves and feel empowered to succeed in obtaining employment. Through rapid and intensive engagement with clients in a structured service delivery model, they establish excellent rapport and trust, understand client needs, prepare them for the BJO Application process and work alongside clients throughout the research and application process. What You Will Do<ul><li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li><li>Ensure clients understand the Better Jobs Ontario and Integrated Employment Services approach and the value of services provided, particularly retention support.</li><li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li><li>Manage a caseload of BJO applicants, in various stages of the application process. Using excellent time management and efficiency, effective appointment planning, client assignments, and activities, move clients toward skill upgrading and employment with pace and urgency.</li><li>Maintain accountability for monthly individual intakes and application targets.</li><li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience. </li><li>Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program in preparation for their application for Better Jobs Ontario funding.</li><li>Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures.</li><li>Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment and goal setting.</li><li>Help remove temporary barriers to employment by referring to needed services and arranging financial supports.</li><li>Collaborate with social assistance caseworkers to coordinate the appropriate life stabilization services for OW/ODSP clients per WCG guidelines and WoodGreen procedures.</li><li>As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).&nbsp; </li><li>In an efficient and prompt manner, complete all BJO documentation and data entry per WCG requirements and WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li><li>Work collaboratively as a team to ensure effective case management and achieve positive outcomes for each client.</li><li>Collaborate effectively with the WoodGreen’s appointment booking team, Settlement Counsellors, Financial Empowerment Counsellors, volunteers and students, and other WoodGreen teams and staff for a smooth and positive client journey that best meets the clients’ needs.</li><li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.</li><li>As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.</li><li>Participate in and complete upgrading training and education as required by WoodGreen.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Services Workers or related field.</li><li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).</li><li>Experience in leading group workshops or activities.</li><li>Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.</li><li>Knowledge of pre-employment support methods and re-training opportunities</li></ul>What Will Set You Apart<ul><li>Knowledge and/or connections with community resources and supports.</li><li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.</li><li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li><li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li><li>A strong sense of personal accountability for achieving individual targets</li><li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li><li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li><li>Excellent interpersonal skills as well as verbal and written communication skills.</li><li>Excellent organization and time management skills and strong attention to detail.</li><li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li><li>Ability to meet potential requirement to occasionally work evenings and weekends</li><li>Ability to report to work at various WoodGreen locations throughout Toronto.</li></ul>

WoodGreen Community Services

BJO Employment Consultant (2025-515-CP)

FAMILY &amp; CHILD WORKER (BILINGUAL)A&nbsp;Frenchversion&nbsp;follows&nbsp;below&nbsp;/&nbsp;Une&nbsp;version&nbsp;françaisesuit&nbsp;ci-dessousReports to: Program Manager Job Type: Full-time (35 hours per week) Pay Scale: $30.00–$34.00 Location: Ottawa Application Deadline: Applications will be accepted until the position is filled. Number of Positions: 1ABOUT YOUYou are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change.ABOUT THE ROLEThe Child &amp; Family Worker plays a key role in supporting children, individuals, and families through BWCS’s Mental Health &amp; Wellness programs. In this role, you will provide assessments, emotional and behavioural support, case management, counselling, advocacy, and group facilitation.&nbsp;You will work with families to identify strengths, clarify needs, build goals, and explore pathways toward improved emotional wellness, stability, and connectedness. Your work will include supporting clients experiencing social, emotional, behavioural, or systemic challenges, and helping them navigate community, school, health, and social service systems.&nbsp;You will provide culturally responsive, trauma-informed support that promotes safety, empowerment, and positive change. You will adapt your approach to meet clients where they are and ensure services are accessible, affirming, and responsive to the unique needs of Black and racialized families.ABOUT WHO WE SUPPORTBritannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in the Britannia Woods neighborhood, and surrounding areas have access to the mental health &amp; wellness, social, educational, food security, and recreational supports necessary for optimal well-being.ABOUT DIVERSITY AT BWCSAt BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered.KEY RESPONSIBILITIES<ul><li>Assesses and identify children, individuals and their family strengths and needs, according to program goals.</li><li>Construct support maps and explore goals in conjunction with family/individual/children needs.</li><li>Provide case management and resource navigation support for families, individuals, and children.</li><li>Provide group facilitation and programming support for families, individuals, and children.</li><li>Provide crisis counselling and mediation support to families, individuals, and children.</li><li>Act as an advocate within academic &amp; child welfare systems.</li><li>Support clients in navigating societal social systems / health systems.</li><li>Provide mentorship/sponsorship support.</li><li>Follow program guidelines regarding confidentiality, case notes, reports, record keeping etc.</li><li>Carries out discharge planning and service evaluation with families, individuals and children.</li><li>Actively participates and makes use of ongoing clinical supervision.</li><li>Work flexible hours to meet the needs of clients — including some evenings.</li><li>Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.</li><li>Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.</li><li>Assumes other responsibilities as assigned from Mental Health &amp; Counselling Director.</li></ul>QUALIFICATIONS<ul><li>Bachelor of Social Work (BSW), Social Service worker or a degree in counselling or other related social sciences.</li><li>Must be a member in good standing with a regulated professional college (i.e., CRPO, OCSWSSW).</li><li>Knowledge and experience working with Black and racialized families, individuals, and children.</li><li>Knowledge and experience working with families, individuals and children who coexist with hardships related to poverty, discrimination, and other societal inequities.</li><li>A minimum of 2–3 years’ professional experience working with Black and racialized families, individuals and children with concerns related to mental health and other emotional/behavioral concerns.</li><li>Lived experience of Black/other racialized communities in Ottawa is an asset.</li><li>Experience with developing and facilitating group programming focusing on mental and emotional health and other emotional/behavioral barriers.</li><li>Excellent interpersonal skills; strong oral and documentation skills.</li><li>Bilingualism is an asset (English, French, Somali, Arabic, etc.).</li><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other databases.</li><li>A valid driver’s license and access to a vehicle is mandatory.</li></ul>WHAT WE OFFERBWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities.APPLICATION PROCESSWe are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. We thank all applicants for their interest; however, only those selected for an interview will be contacted.If you require accessibility accommodation during this process, please email <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> and we will work with you to ensure your needs are met.FrançaiseTRAVAILLEUR·SE AUPRES DES ENFANTS ET DES FAMILLES (BILINGUE)Relève de : Gestionnaire de programme Type de poste : Temps plein (35 h/semaine) Échelle salariale : 30,00 $ – 34,00 $ Lieu : Ottawa Date limite : Les candidatures seront acceptées jusqu’à ce que le poste soit pourvu Nombre de postes : 1À PROPOS DE VOUSVous êtes une personne compatissante et ingénieuse, dévouée à soutenir les enfants, les individus et les familles racialisés dans le dépassement des obstacles et le développement de leur résilience. Vous croyez au pouvoir des interventions fondées sur des données probantes et culturellement adaptées, et vous vous engagez à favoriser un environnement de soutien où les enfants, les individus et les familles racialisés peuvent s’épanouir et se sentir en sécurité. La connaissance des systèmes, l’empathie, la sécurité et un esprit de collaboration doivent être les caractéristiques de votre approche, alors que vous accompagnez les familles, individus et enfants racialisés dans leur cheminement unique vers un changement positif.À PROPOS DU POSTEL’Intervenant(e) auprès des enfants et des familles joue un rôle clé dans la prestation des programmes de santé mentale et de bien-être de BWCS. Dans ce poste, vous offrirez des évaluations, du soutien émotionnel et comportemental, de la gestion de cas, du counseling, du plaidoyer et de l’animation de groupes.Vous travaillerez avec les familles pour identifier leurs forces, clarifier leurs besoins, établir des objectifs et explorer des avenues vers un mieux-être émotionnel, une plus grande stabilité et des relations renforcées. Vous soutiendrez les personnes confrontées à des défis sociaux, émotionnels, comportementaux ou systémiques et les aiderez à naviguer dans les systèmes communautaires, scolaires, sociaux et de santé.&nbsp;Vous offrirez un soutien culturellement adapté et informé par les traumatismes, favorisant la sécurité, l’autonomisation et le changement positif. Ce rôle exige du professionnalisme, de la flexibilité, des limites claires et la capacité de bâtir des relations de confiance dans divers milieux communautaires, tout en veillant à rendre les services accessibles, sécuritaires et adaptés aux besoins uniques des familles noires et racialisées.À QUI NOUS OFFRONS NOTRE SOUTIENBWCS s’engage à garantir que les résidents de la ville d’Ottawa, du quartier Britannia Woods et des environs aient accès aux services nécessaires à leur bien-être : santé mentale, bien-être, soutien social, éducation, sécurité alimentaire et loisirs.À PROPOS DE LA DIVERSITÉ À BWCSChez BWCS, nous cultivons activement un environnement inclusif et équitable où la diversité s’épanouit. Nos services et notre personnel reflètent les diverses cultures, langues et expériences vécues de notre communauté. Nous nous engageons à ce que chaque individu et famille bénéficie d’un soutien informé, sensible, sécuritaire, respectueux et opportun, et à ce que tous les membres de notre équipe se sentent valorisés et autonomisés.RESPONSABILITÉS PRINCIPALES<ul><li>Évaluer et identifier les forces et besoins des enfants, individus et familles selon les objectifs du programme</li><li>Élaborer des plans de soutien et explorer des objectifs en collaboration avec les familles, individus et enfants</li><li>Offrir de la gestion de cas et du soutien à la navigation des ressources</li><li>Animer et soutenir des programmes de groupes pour enfants, individus et familles</li><li>Offrir du counseling de crise et du soutien à la médiation</li><li>Agir comme défenseur dans les systèmes scolaires, communautaires et de protection de l’enfance</li><li>Soutenir les clients dans la navigation des systèmes sociaux, communautaires et de santé</li><li>Offrir du mentorat et du parrainage</li><li>Respecter les lignes directrices du programme (confidentialité, notes de cas, rapports, tenue de dossiers)</li><li>Effectuer la planification de fin de service et l’évaluation</li><li>Participer activement à la supervision clinique continue</li><li>Travailler selon un horaire flexible, incluant certaines soirées</li><li>Collaborer avec les intervenants communautaires et utiliser efficacement les ressources disponibles</li><li>Mettre en œuvre le modèle thérapeutique SNAP basé sur le cadre TCC et intégrer d’autres approches thérapeutiques au besoin</li><li>Effectuer toutes autres tâches assignées par la direction de la Santé mentale et du Counseling</li></ul>QUALIFICATIONS<ul><li>Baccalauréat en travail social (B.T.S.), intervenant en services sociaux, ou diplôme en counseling ou dans d’autres sciences sociales connexes.</li><li>Être membre en règle d’un ordre professionnel réglementé (CRPO, OCSWSSW)</li><li>Connaissance et expérience auprès des familles noires et racialisées</li><li>Connaissance des défis liés à la pauvreté, la discrimination, les barrières systémiques et les inégalités sociales</li><li>Minimum de 2 à 3 ans d’expérience professionnelle auprès d’enfants et familles ayant des préoccupations liées au comportement, à l’émotionnel ou à la santé mentale</li><li>Expérience en développement et animation de programmes de groupe axés sur le bien-être mental et émotionnel</li><li>Compétences interpersonnelles exceptionnelles; solides aptitudes en communication orale et écrite</li><li>Bilinguisme un atout (anglais, français, somali, arabe, etc.)</li><li>Maîtrise de MS Office (Word, Excel, PowerPoint, Outlook) et d’autres bases de données</li><li>Permis de conduire valide et accès à un véhicule obligatoire</li><li>Expérience vécue au sein de communautés noires ou racialisées considérée comme un atout</li></ul>CE QUE NOUS OFFRONSBWCS offre un milieu de travail dynamique avec de nombreuses possibilités de développement professionnel dans un environnement de soutien. En tant que membre de l’équipe, vous aurez un impact significatif sur le bien-être des enfants et des familles en les aidant à accéder aux ressources essentielles et à obtenir des résultats positifs. Si vous êtes engagé envers l’équité, l’innovation et des pratiques culturellement adaptées, nous vous invitons à joindre notre mission visant à bâtir des communautés plus résilientes et en meilleure santé.PROCESSUS DE CANDIDATURENous sommes un employeur garantissant l’égalité des chances. Les personnes intéressées sont invitées à soumettre un CV détaillé et une lettre de motivation par courriel à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.Si vous nécessitez des mesures d’adaptation durant le processus, veuillez écrire à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> et nous veillerons à répondre à vos besoins.

Britannia Woods Community House

Child & Family Worker

Major ResponsibilitiesTrauma Counselling, Crisis Intervention and Case Management<ul><li>Provide services from a trauma-informed, integrated feminist, anti-racist, anti-colonial, and anti-oppression framework.</li><li>Provide counselling and emotional support (individual, group, and drop-in) to survivors (adult and youth) of sexual violence and sexual exploitation.</li><li>Support stabilized survivors of sexual exploitation with realizing options for long-term healing, education, employment, economic and professional development.</li><li>Work with diverse and marginalized survivors within York Region from WSN’s office in Newmarket and from community spaces, including schools across York Region.</li><li>Assist survivors to assess their situation, particularly with reference to their safety; provide information and assistance in naming appropriate strategies; provide referrals to appropriate community resources.</li><li>Coordinate and co-facilitate a support group for the support people and caregivers of survivors.</li><li>Coordinate client case conferencing/management with other service providers; advocacy (i.e., legal, housing, social services) and provide accompaniment as required.</li><li>Coordinate and participate in the delivery of the annual Safe Passages Healing Retreat (e.g., screen and assess applicants, cofacilitate pre/post groups, coordinate retreat logistics and stay on site to cofacilitate the evening restorative program).</li><li>On a 1-week rotational basis, perform the role of staff back-up for volunteers responding to calls on WSN’s 24-hour crisis line.</li></ul>Outreach, Education, Training and Resource<ul><li>Act as an advocate and resource person for the agency on trauma, sexual violence, and sexual exploitation.</li><li>Represent WSN on applicable community committees, situation tables, and coalitions.</li><li>Outreach to other service providers and support warm transfers into WSN’s counselling program.</li><li>On a rotational basis (once a month), participate in the delivery of WSN’s bingo fundraiser in Newmarket (Sunday 3:45pm-6pm).</li><li>Other duties as assigned.</li></ul>Key Qualifications:<ul><li>Theoretical and practical understanding of sexual violence and commercial sexual exploitation of women and youth across diverse intersections (e.g., race, faith, sexual orientation, and gender identities)</li><li>Minimum of 3 years related experience providing counselling to survivors with complex trauma who have experienced sexual violence, including sex trafficking, childhood sexual abuse, and incest.</li><li>Minimum of 3 years related experience coordinating and co-facilitating trauma groups and developing group materials.</li><li>Minimum of 2 years related experience providing program coordination and support staff supervision, including volunteers/student interns in the women’s anti-violence sector. </li><li>Knowledge of relevant legislation (i.e., the Child and Family Services Act), regional and provincial services.</li><li>Demonstrated experience&nbsp;utilizing a tri-phasic model of trauma recovery.</li><li>Demonstrated experience working with survivors from trauma-informed, integrative feminist, anti-colonial, anti-racist, and anti-oppression frameworks.</li><li>Knowledge of community, financial and government supports stabilized survivors (i.e., options for education, economic and professional development).</li><li>Experience outreaching to and collaborating with diverse stakeholders.</li><li>Excellent communication, organizational, time management, conflict management, and interpersonal skills.</li><li>An ability to work independently and as part of a team.</li><li>Computer proficiency and experience completing reports and client related advocacy letters.</li><li>A second language other than English and French is an asset; Bilingualism is a strong asset.</li><li>A reliable vehicle, valid driver’s license and insurance are required.</li><li>Related post-secondary education and experience.</li><li>Current registration with OSWSSW, CPRO or another counselling related regulatory body is an asset.</li></ul>These positions will remain open until they are filled.&nbsp;Please submit a cover letter and resume to:&nbsp; Jeen maria Joseph at&nbsp;<a href="mailto:jjoseph@womenssupportnetwork.ca" target="_blank">jjoseph@womenssupportnetwork.ca</a>&nbsp;Accommodation is available on request for candidates taking part in all aspects of the selection process. Only applicants selected for an interview will be contacted. WSN is committed to a staff team that reflects the diversity within the community. We encourage Indigenous, Black, women of color, immigrant women, differently abled, francophone, lesbian, bisexual, nonbinary, and trans women to apply.&nbsp;

Women's Support Network of York Region

Trauma Counsellor

Competition # 2025-501-HBCase Counsellor Specialist (2025-501-HB)Employment Type: Part-time, Bargaining Unit&nbsp;Work Hours: 21 hours/week (Mon, Tues, Fri - 9am-5pm)Work Setting: Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary: J - $30.71 per hourApplication Deadline: December 1, 2025, by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Case Management Program, Homeward Bound &amp; Neighborhood ProgramsHomeward Bound is an employment wrap around program that assists female-led families who are living in unstable conditions make a successful transition to sustainable employment, permanent housing and independent living for themselves and their children. The program includes many components including, career development and life skills, academic upgrading and computer training, and a college diploma program. There are also an internship component and access to sustainable employment opportunities.&nbsp; Homeward Bound also offers on-site childcare, family support, and an after-4 program for school aged children.&nbsp;What You Will Do<ul><li>Uses professional case management practices and a variety of clinical modalities to perform case work duties which include assessment, goal setting and the development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.</li><li>Coordinates client participation in all aspects of the Homeward Bound program including, liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences such as field placements and internships.</li><li>Ensures that all clients prioritize meeting program goals and milestones.</li><li>Responsible for ongoing liaising and coordination with Toronto Children Services and Toronto Employment and Social Services.</li><li>Provides instrumental help to assist the women to resolve functional problems of daily living, to provide advocacy, and to facilitate access to appropriate support services such as health care, budget planning/financial management, and housing help. </li><li>Identifies barriers to learning and refers participants to the appropriate source of support.</li><li>Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.</li><li>Maintains client records in a centralized data base in accordance with program policy.</li><li>Collects statistical data according to central and unit policies.</li></ul>What You Bring to the Team<ul><li>Master of Social Work or Master’s Degree in related field. Candidates with BSW and related experience would also be considered.</li><li>Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent preferred.</li><li>Minimum two (2) years related work experience with women who have experienced homelessness, violence, or related issues at a case management level, and employment planning and preparation work.</li></ul>What Will Set You Apart<ul><li>Extensive experience in a variety of counselling modalities especially related to working with women who have experienced homelessness or domestic violence.</li><li>Demonstrated case management and group facilitation skills.</li><li>Strong knowledge of career planning and job search techniques.</li><li>Provide on-going feedback to enhance employability of all clients</li><li>Demonstrated intervention skills, including crisis intervention.</li><li>Demonstrate an on-going self-reflection to ensure best practices in service delivery</li><li>Social assessment skills.</li><li>Knowledge and skills in conflict resolution.</li><li>Well-developed and timely documentation skills </li><li>Strong computer skills, including internet research.</li><li>Knowledge of community development and skills in the use and referral to social resources.</li><li>Collaboration and teamwork skills essential </li><li>Able to work under pressure.</li><li>Demonstrated experience working with clients from diverse communities.</li><li>Understanding of anti-oppressive practices and trauma-informed approach. </li><li>Lived experience as member of BIPOC community, or other experience of social identity intersectionality.</li></ul>Why You’ll Want to Work With Us At WoodGreen you will be part of an incredible team that does amazing things for our community.We offer:<ul><li>Benefits: Health/dental/wellness benefits and group RRSP/Pension programs, for eligible employees</li><li>Growth: In-house training &amp; development programs and professional development opportunities</li><li>Rewards: Peer and organizational recognition and awards</li><li>Flexibility: Hybrid working models, where applicable</li><li>Diversity: Commitment to creating an inclusive organization that embraces diversity and belonging</li><li>Community: Meaningful work in support of our communities</li></ul>To ApplyGo to the WoodGreen Careers page at&nbsp;<a href="https://www.woodgreen.org/about-us/careers/" target="_blank">https://www.woodgreen.org/about-us/careers/</a> and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.WoodGreen is an equal opportunity employer.&nbsp; We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at&nbsp;<a href="mailto:careers@woodgreen.org" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.'This public job posting uses AI-powered tools to screen, assess, or select applicants. &nbsp;

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