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KidsAbility is a recognized leader in providing early, family-centred support to help children and youth reach key developmental milestones while fostering hope and opportunity. KidsAbility supports over 17,000 children and youth across Waterloo Region and Guelph-Wellington to reach their communication, social, physical and behavioural goals each year. As the organization enters an exciting period of renewal and growth in the first year of a new five-year strategic plan, we are seeking a transformational leader to join our Senior Leadership Team as Vice President, Client Services. This role calls for a hands-on operational leader who has a track record of leading teams through change, developing adaptability &amp; agility, while maintaining an unwavering commitment to quality client and family-centred care.Reporting to the Chief Executive Officer, the Vice President, Client Services provides both strategic and operational leadership across KidsAbility’s diverse clinical programs. This role offers the opportunity to inspire, empower, and lead through example, a talented, multidisciplinary team dedicated to ensuring quality, timely, accessible, and integrated services for children and families. The Vice President will lead with a focus on transformation, fostering curiosity, innovation, and excellence in clinical operations while championing new service models, cross-sector partnerships, and system-level collaboration.As a member of the Senior Leadership Team, you will play a pivotal role in shaping the future of service delivery, advancing KidsAbility’s mission and strategic priorities. You will oversee program planning, performance management, and quality improvement, while ensuring that all services reflect evidence-based best practices, timely and equitable access and a family centred experience. With strong financial and operational acumen, you will also ensure that resources are aligned to priorities that meet funder targets, maximize client outcomes and ensure organizational sustainability. You will bring excellent communication and relationship-building skills, fostering collaboration and trust with internal teams, funders, partners, and community stakeholders.An inspiring and emotionally intelligent leader, you are known for bringing people together through times of change. You foster cultures of engagement, accountability, and learning, while developing future leaders and supporting employees in their professional and personal growth. You bring a master’s-level education in business, health, social sciences, or a related discipline, along with at least five years of senior clinical operations leadership. You have demonstrated success leading within either publicly funded or private complex service environments. Experience managing in a unionized or not-for-profit setting will be considered an asset. We are seeking a results-oriented professional who exercises sound judgment and moves initiatives forward with focus and efficiency.This is an exceptional opportunity for a hands-on, results-oriented leader who brings sound judgment, practical solutions, and a collaborative approach. Join KidsAbility and play a defining role in strengthening systems, teams, and partnerships to deliver exceptional care for children, youth, and families in our community.The Vice President, Client Services will be based at KidsAbility’s head office in Waterloo, with regular travel throughout the Waterloo and Guelph Wellington Regions. With leadership presence across all sites, the Vice President will have flexibility to work between locations as needed.To express interest in joining KidsAbility, please submit your cover letter and resume, in confidence, to&nbsp;<a href="http://www.miramsbecker.com/vice-president-clinical-services-kidsability" target="_blank">www.miramsbecker.com/vice-president-clinical-services-kidsability</a>&nbsp;or contact Sarah Adams at&nbsp;<a href="mailto:sarah@miramsbecker.com" target="_blank">sarah@miramsbecker.com</a>.&nbsp;KidsAbility and Mirams Becker are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Mirams Becker Inc

Vice President, Client Services - KidsAbility

Hours: 35 hrs/week.Range: $56,453-$81,844Location: 30 College Street, TorontoPosition: Regular, Full-time (Unionized)Native Child and Family Services of Toronto, (NCFST) strives to provide a life of quality, well-being, caring and healing for our children and families in the Toronto Indigenous Community. We do this by creating a service model that is culture-based and respects the values of Native people, the extended family, and the right to self-determination and through the integration of holistic, culturally based prevention services that are child centered, family focused, and community driven.At Native Child, we are guided by our purpose: Honoring Our Roots, Embracing Our Future. We are inspired to be and do our best, recognizing the profound impact we have on our communities, our people, and our shared heritage. Our commitment to preserving and celebrating Indigenous culture drives us to be a leading force in our region. Here, you are welcomed into an inclusive and supportive environment that values each individual's contributions and fosters collective success.Why You’ll Love It At Native Child<ul><li>Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.</li><li>Access to Employee and Family Assistance Program.</li><li>A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.</li><li>Learning and Development opportunities to fuel your professional growth.</li><li>Maternity leave top-up</li><li>Generous Paid Vacation and Days-off</li><li>A Culturally rounded environment celebrating our roots.</li></ul>Ready to make an impact:Position Summary: Reporting to the Supervisor, Children Services the Children Service Worker will:Key Responsibilities:1.&nbsp;Navigator within the school system and help to resolve issues that impact student learning (e.g., transitions between schools, suspensions, special education), and help link to educational services and supports to help achieve individual goals for our children;&nbsp;2.&nbsp;Work with school boards to determine student transportation needs.3. Facilitate access to support by providing information and referrals based on individual needs to support/reinforce strengths.4.&nbsp;Identify key service referral contacts and initiate /establish communication and referral protocols with organizations and agencies5.&nbsp;Facilitate the timely exchange of information between schools and societies, including utilizing and providing input as part of the monitoring and evaluation of local Joint Protocols for Student Achievement (JPSA) where they exist&nbsp;6.&nbsp;Leverage existing resources in the education systems through referrals and collaboration (e.g., Aboriginal Education Leads, and Student Success Leads); engagement with First Nations, Inuit and urban Indigenous communities and organizations7.&nbsp;Strengthen relationships among First Nation school authorities, societies and community partners8.&nbsp;Provide eligible children and youth with services and resources as appropriate9.&nbsp;Facilitate information sessions for children, youth, and families pertaining to academic success and resources.&nbsp;10.&nbsp;Build system capacity among society and educational staff on how to better meet educational needs.&nbsp;11.&nbsp;Regular interval report on outcome statistics based on identified criteria.12. Establish program planning, documentation and reporting systems/protocols.13.&nbsp;Develop administrative systems and establish evaluation tools for data collection asprescribed and other (i.e. number of First Nation school authorities).14.&nbsp;Foster communication and linkages with community agencies/organizations to improve access and mitigate barriers to educational services and supports.15.&nbsp;Other related duties and responsibilities as required.Minimum Qualifications and Skills:Experience And Skilled Knowledge Requirements<ul><li>Bachelor’s degree in education or a field related to working with children, youth, families, communities and First Nations, or a combination of education and experience.</li><li> Ontario Teaching Certificate with knowledge of the Educational Act and Special Education Services </li><li>Previous experience in the education sector. </li><li>Knowledge and linkages with the education sector to help resolve issues that may impact student learning. </li><li>Pass a vulnerable Sector police record check. </li><li>Literate in Aboriginal culture(s) and understanding of key cultural values. Knowledge and understanding of the Aboriginal historic context. </li><li>Knowledge of and sensitivity to the life experiences and needs of the youth community.</li><li>Knowledge of Aboriginal culture(s), particularly with respect to the urban Aboriginal population.&nbsp;</li><li> Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services.&nbsp;</li></ul>Preferred Skills/Capabilities&nbsp;<ul><li>Demonstrated knowledge of child development, developmental challenges, family systems, and mental health services. </li><li>Excellent skills in engaging with and working with parents and school-aged children and youth.&nbsp;</li><li> Demonstrated understanding, and commitment to, integrating the NCFST’s Mission and values in to practice, service and relationships. </li><li>Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation. </li><li>Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong.&nbsp;</li></ul>*Please note that the successful candidate is required to complete a background check.&nbsp;Work Environment:<ul><li>Standard office environment; minimal physical demands.</li><li>Class G License and access to a vehicle</li></ul>Our Commitment:<ul><li>We are an Equal Opportunity Employer&nbsp;committed to diversity and inclusion and does not discriminate on the basis of any legally protected ground. </li><li>In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Native Child will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. If you require accommodation during the interview process, please contact Human Resources at&nbsp;<a href="mailto:hrncfst@nativechild.org" target="_blank">hrncfst@nativechild.org</a>.</li><li>We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.</li></ul>Come join our team - and help create a difference in the communityClosing Date: December 26, 2025.&nbsp;

Native Child and Family Services of Toronto

Education Liaison

Competition # 2025-520-CPManager, IES Career Success &amp; Performance-Based Funding (2025-520-CP)Employment Type: Permanent Full-time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week - This position follows a staggered schedule, including up to two evening shifts per week and two Saturday morning shifts per month&nbsp;Work Setting: Onsite – Limited opportunities to work remotely/Hybrid (2390 Lake Shore Blvd. West, Toronto, ON)Salary:$65,000 – $75,000 annuallyApplication Deadline: December 23, 2025 by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Integrated Employment Services Program, Community Programs UnitIntegrated Employment Services is a dynamic, results-driven program within the Community Programs Unit that provides resources, supports, and services to meet the employment needs of job seekers and the hiring demands of employers. Our goal is to help Ontarians achieve sustainable employment by connecting them to meaningful opportunities and guiding them toward skills development and training to reach their career aspirations.As a Manager, IES Career Success and Performance-Based Funding, you will oversee the Career Success Coach team, ensuring exceptional client experiences and strong retention outcomes under the performance-based funding model. You’ll provide staff coaching, operational oversight, and foster collaboration across diverse service leaders and teams—including IES site Managers, Employment Consultants, Job Developers, Finance, and external partners—to deliver holistic, equitable support. This position thrives in a fast-paced, high-volume environment where accuracy, timely follow-up, and inclusive practices are key to helping clients succeed.Reporting to the Senior Manager of Integrated Employment Services, you will play a critical role in aligning team performance with organizational priorities. By driving retention success and ensuring accurate, timely funding claims, you help WoodGreen achieve its vision of delivering the best jobseeker and employer outcomes in Canada while advancing equity and innovation in service delivery.What You Will DoOverall Accountability<ul><li>Ensure funder key performance indicators (KPIs) and performance-based funding targets by ensuring accurate, timely monitoring and claims submission.</li><li>Partner with IES Managers to optimize end-to-end client experiences and streamline processes across sites.</li><li>Lead staff teams in the implementation of career success coaching and performance-based funding processes, adhering to all WoodGreen and WCG policies and guidelines. These include pre-monitoring activities such as workshops and client meetings to set up the client for retention success.</li></ul>Staff Management<ul><li>Provide supervision, coaching, and regular 1:1 sessions to ensure quality service, caseload management, and documentation accuracy.</li><li>Manage recruitment and onboarding for Career Success Coaches and Program Assistant(s), embedding equity and inclusion in all processes.</li><li>Support staff in resolving complex client issues, employer challenges, and crisis interventions to prevent job loss.</li></ul>Operational Oversight &amp; Quality Assurance<ul><li>Ensure compliance with WCG guidelines and WoodGreen SOPs for retention services and funding claims.</li><li>Conduct audits of data and documentation; monitor caseloads and balance workloads based on client complexity.</li><li>Review and approve monthly risk forecasts and ensure proper administration of monitoring documentation.</li></ul>Performance Management &amp; Reporting<ul><li>Track retention outcomes at 1, 3, 6, and 12 months; develop strategies to improve performance where needed.</li><li>Analyze data to identify trends and risks; prepare reports and present results to leadership and funders.</li><li>Ensure timely and accurate submission of all required performance reports.</li></ul>Client &amp; Employer Services Leadership<ul><li>Guide and support staff in client motivation, issue resolution, and employer relations to maintain job stability.</li><li>Promote collaboration between Career Success Coaches, Employment Consultants, and Job Developers for holistic support.</li><li>Oversee rapid reemployment interventions for clients who lose employment, ensuring timely referrals and follow-up.</li></ul>Training &amp; Staff Development<ul><li>Ensure completion of mandatory training and identify skill gaps in areas such as documentation and coaching.</li><li>Develop and deliver onboarding and professional development plans tailored to team needs.</li><li>Facilitate ongoing learning that strengthens cultural competency and inclusive practices.</li></ul>Stakeholder Collaboration<ul><li>Build strong relationships with each IES site Manager and their teams to collaborate successfully on delivering all career success and performance-based funding processes. </li><li>Build strong partnerships with other internal and external stakeholders. </li><li>Work with Toronto Employment and Social Services Caseworkers to develop integrated support plans for clients with complex needs.</li><li>Maintain employer partnerships to support issue resolution and long-term client success.</li></ul>Administrative &amp; Other Responsibilities<ul><li>Create and manage staff schedules, including staggered hours and weekend coverage.</li><li>Ensure compliance with organizational policies, DEI commitments, and privacy standards.</li><li>Contribute to continuous improvement projects and new program model development.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Service Work, Human Resources, Business, Community Development, Psychology, or related field.</li><li>Training or certification in career development, coaching, workforce development, or integrated employment services is an asset.</li><li>Strong knowledge of IES/WCG service guidelines, FFIA System, CaMS System, documentary evidence requirements, and performance-based funding models (or ability to learn quickly).</li><li>Minimum 3–5 years of experience in employment services, social services, workforce development, or related fields.</li><li>Minimum 2 years of supervisory or team lead experience in a high-volume, client-facing environment (or equivalent combination of leadership responsibilities).</li></ul>What Will Set You Apart<ul><li>Experience leading and/or working within a unionized labour environment is an asset. </li><li>Deep understanding of job retention, career development, employer relations, and employment barriers faced by diverse populations.</li><li>Supervisory, leadership, or team management training preferred.</li><li>Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to coach staff, build teams, and lead performance improvement initiatives.</li><li>Strong analytical skills and data literacy, including experience with CRMs, CaMS, Microsoft Office, and reporting tools.</li><li>Demonstrated commitment to equity, diversity, inclusion, anti-racism, and culturally responsive service delivery.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>Comfortable managing employer relationships, handling conflict, and resolving workplace issues.</li><li>Highly ethical, compassionate, purpose-driven, and committed to client success.</li><li>Ability to travel and work at multiple WoodGreen IES offices throughout each week. </li><li>Able to work staggered shifts including up to two evenings per week and up to two Saturday mornings per month.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Manager, IES Career Success & Performance-Based Funding (2025-520-CP)

Competition # 2025-478-CSDirector, WoodGreen Foundation, Operations &amp; Finance (2025-478-CS)Employment Type:Permanent Full-Time, (Non) Bargaining Unit&nbsp;Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Hybrid – Opportunity to work remotely after orientation &amp; training periodSalary:$90,000 - $120,000Application Deadline:December 31, 2025 by 11:59 pmWho We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our&nbsp; communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our <a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.Program Overview – The WoodGreen Foundation, Central Services Unit Reporting to the Executive Director, the Director, WoodGreen Foundation, Operations &amp; Finance is a senior leadership role responsible for the financial health, operational effectiveness, and internal infrastructure of the foundation. This role leads administrative and operations staff, collaborates with program and fundraising teams—particularly the major gifts team—and ensures full compliance with all Canada Revenue Agency (CRA). Director, WoodGreen Foundation, Operations &amp; Finance is responsible for managing the administrative and operations staff team of the Foundation, analysis and financial reporting, budget preparation and reports, staff training, high level systems management, Board of Directors management and oversight. The position requires an individual that possesses a keen interest and competency in fundraising and database management and related tasks, as well as demonstrated experience in fundraising best practices, financial reporting, donor relations and the moves management process as it related to fundraising systems and reporting. What You Will Do Financial Management<ul><li>Lead development and oversight of the annual budget and multi-year forecasts in alignment with strategic goals.</li><li>Oversee all financial operations, including coordinating reports and banking with WCS Finance and payroll.</li><li>Ensure full compliance with CRA requirements, including T3010 filings, receipting standards, and disbursement quota obligations.</li><li>Manage financial reporting to internal and external stakeholders, including participation in annual Audit and any requirements for the preparation of audited financial statements.</li><li>Develop financial tools, dashboards, and reporting systems to support fundraising, particularly in relation to major gift solicitation, donor stewardship, and restricted funding.</li><li>Serve as the primary liaison with auditors, financial institutions, and legal or compliance advisors.</li></ul>Operations &amp; Team Management<ul><li>Provide leadership and oversight to database, operations, and administrative staff, support hiring, training, development, and performance management.</li><li>Oversee organizational infrastructure, including HR, IT, risk management, and vendor relationships.</li><li>Develop and maintain internal policies, procedures, and systems that ensure operational excellence and regulatory compliance.</li><li>Prepare operational and financial materials for Board meetings and support Board committees as needed.</li></ul>Fundraising Collaboration<ul><li>Work closely with the major gifts and development teams to ensure alignment between fundraising strategies and financial reporting, fund allocation, and compliance.</li><li>Provide financial modeling, reporting, and projections to support donor proposals, stewardship reports, and campaign planning.</li><li>Ensure accurate tracking, usage, and reporting of donor-restricted funds, endowed gifts, and designated contributions.</li><li>Support development of gift acceptance policies, donor agreements, and CRA-compliant receipting processes.</li></ul>What You Bring to the Team<ul><li>Bachelor's degree in Fundraising, Finance, Accounting, Business Administration, or related field.</li><li>Minimum 7 years of progressive experience in finance and operations roles.</li><li>3+ years in a leadership capacity. CFRE designation preferred.</li><li>Strong knowledge of Canadian nonprofit fundraising laws and CRA regulations for registered charities.</li></ul>What Will Set You Apart<ul><li>Experience managing and developing staff teams.</li><li>Demonstrated success supporting or collaborating with fundraising teams.</li><li>Proficiency with donor databases (e.g., Raiser’s Edge, Salesforce, Donor Perfect) and fundraising financial reporting.</li><li>Experience working in a fundraising foundation or nonprofit development environment.</li><li>Strong understanding of charitable fundraising and financial stewardship.</li><li>Operational systems thinking and process improvement.</li><li>High integrity and sound judgment.</li><li>Excellent interpersonal, written, and verbal communication skills.</li><li>Passion for mission-driven work and social impact.</li><li>Superior skills in data management and reporting.</li></ul>

Director, WoodGreen Foundation, Operations & Finance (2025-478-CS)

Intake and Triage CoordinatorDate Posted: 12/11/2025 Req ID: 46389 Faculty/Division: UofT Scarborough Department: UTSC:AccessAbility Services Campus:&nbsp;University of Toronto Scarborough (UTSC) Position Number: 00058442About us: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.AccessAbility Services provides and coordinates services and programs that empower students with disabilities to maximize their educational potential and ensure that all students with disabilities can freely and actively participate in all facets of University life. We value diverse abilities as a source of strength and knowledge and are committed to promoting a culture of inclusion. The department works to increase awareness of inclusive values among all members of the University community while building strong student success.This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (<a href="https://governingcouncil.utoronto.ca/secretariat/policies/equity-diversity-and-excellence-statement-december-14-2006" target="_blank">Statement on Equity, Diversity &amp; Excellence</a>). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.Your opportunity: In this role, you will work collaboratively within a dynamic, multi-disciplinary team to provide holistic accommodations services and supports to students with disabilities. You will play a key part in ensuring an efficient intake and registration process, reviewing and assessing confidential medical and psychological documentation, and determining and implementing appropriate interim accommodations. You will liaise regularly with faculty, instructors, external service provides, community agencies, and internal university partners to support the effective delivery of accommodations and related services.&nbsp;Core responsibilities include assessing eligibility of students to access services, processing registrations and planning and implementing interim accommodations based on each student’s disability-related needs and strengths. You will also supervise front-line staff who provide support services to students, which include booking appointments, responding to enquiries regarding services and assisting with the arrangement of accommodations.Your responsibilities will include:<ul><li>Checking eligibility of students to access services</li><li>Applying the established Ontario Human Rights Commission (OHRC) Guidelines on Accessible Education to determine reasonable accommodations</li><li>Reading and assessing medical information to develop accommodations for students</li><li>Liaising with an inter-disciplinary support team on the best approach to provide student care and service</li><li>Advising course instructors and staff on student accommodations issues</li><li>Overseeing day-to-day service delivery requirements and operational needs (of front-line services)</li><li>Developing and revising business methods that support administrative workflow and objectives</li><li>Directing the activities of a group of staff-appointed employees all performing a similar function</li></ul>Essential Qualifications:<ul><li>Master's Degree in Social Work, Counselling, Education and/or a relevant disability-related field such as rehabilitation services, or equivalent combination of education and experience.</li><li>Minimum four years of related experience working with adults with learning and mental health disabilities with co-morbid conditions, including two years of experience completing intake and registration for students with disabilities, assessing a range of medical documentation and developing and implementing interim accommodations in a post-secondary or student services environment</li><li>Must have experience reviewing clinical documentation, including psycho-educational testing reports and psychological evaluations</li><li>Demonstrated experience dealing with persons in emotional distress or conflict</li><li>Experience supervising a small team and overseeing the planning and workflow of administrative support services (i.e. supporting front desk intake and registration services)</li><li>Excellent computer proficiency and experience working with Microsoft Word, Excel, PowerPoint, as well as scheduling and data management software (i.e. Clockwork)</li><li>Knowledge of service provision for students with hearing and visual disabilities</li><li>Must be committed to the principles of equity, diversity and inclusion and be able to demonstrate an understanding of the implication of disabilities as they relate to students' success at university</li><li>Demonstrated understanding of the strengths and challenges of youth and adults with mental health and learning disabilities and have knowledge of cultural views of disability</li><li>Excellent reading, oral and written communication skills, including presentation and facilitations skills</li><li>Sound critical-thinking and interpersonal skills</li><li>Demonstrated ability to synthesize knowledge and display sound judgement, attention to detail and a high degree of accuracy and ability to respond calmly and efficiently in crisis situations</li><li>Ability to work effectively both independently and within an inter-disciplinary team</li><li>Ability to exercise initiative, tact, discretion, problem-solving skills and work in a fast-paced environment</li><li>Knowledgeable about general academic structure of a University and specific requirements of academic courses and programs</li><li>Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and work environment</li></ul>Assets (Nonessential):<ul><li>Knowledge of assistive technology to support reading and writing (including voice recognition, text-to-speech, scheduling and organizational software)</li></ul>To be successful in this role you will be:<ul><li>Adaptable</li><li>Approachable</li><li>Communicator</li><li>Organized</li><li>Problem solver</li><li>Resourceful</li><li>Tactful</li><li>Team player</li></ul>Notes:<ul><li>Please note that the working hours for this position are Monday, Tuesday, Thursday 8:30AM - 4:30PM; &nbsp;Wednesday 9:30AM - 7:00PM; Friday 8:30AM - 4:15PM</li><li>Please apply to this posting through this link: <a href="https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator-/" target="_blank">https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator…</a></li></ul>Closing Date: 01/11/2026, 11:59PM ET Employee Group: USW&nbsp; Appointment Type: Budget - Continuing&nbsp; Schedule: Full-Time Pay Scale Group &amp; Hiring Zone: USW Pay Band 13 -- $86,340. with an annual step progression to a maximum of $110,415. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.&nbsp; Job Category: Administrative / Managerial&nbsp;Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity StatementThe University of Toronto embraces Diversity and is building a&nbsp;culture of belonging that increases our capacity to effectively&nbsp;address and serve the interests of our global community. We&nbsp;strongly encourage applications from Indigenous Peoples,&nbsp;Black and racialized persons, women, persons with&nbsp;disabilities, and people of diverse sexual and gender identities.&nbsp;We value applicants who have demonstrated a commitment to&nbsp;equity, diversity and inclusion and recognize that diverse&nbsp;perspectives, experiences, and expertise are essential to&nbsp;strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see&nbsp;<a href="http://uoft.me/UP" target="_blank">http://uoft.me/UP</a>.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact&nbsp;<a href="mailto:uoft.careers@utoronto.ca" target="_blank">uoft.careers@utoronto.ca</a>.

University of Toronto Scarborough

Intake & Triage Coordinator

JOB POSTING 
555 Richmond Street West 

 
YES believes that employment is empowerment and the cornerstone of safe and healthy 
communities. YES leads the Canadian youth sector with innovative programs that 
empower disadvantaged and vulnerable youth to become self-sufficient contributing 
members of society. 

 
The Position: Career Counsellor/Job Developer 
Location: 555 Richmond Street West 
 

 
Summary – The Position, 

Reporting to the Manager, Career Counsellor/ Job Developer position provides employment 
planning, preparation and job development services to clients who require assistance in 
conducting their own job search due to poor work habits, market perception barriers or 
interpersonal skills. They are responsible for building partnerships with employers in the 
GTA to create job opportunities for clients. The Career Counsellor/Job Developer plays a 
hands-on role with clients and employers, providing support and monitoring of placements 
to ensure job retention. 
 

The Candidate 
Your energy and enthusiasm are boundless and you enjoy and thrive in a fast-paced 
environment. You are detail oriented, creative and an excellent communicator. You want 
to work with employers and youth to create employment and apprenticeship opportunities. 
You are driven and welcome the opportunity to aspire to measurable targets. You thrive in 
a professional environment and possess post secondary education/degree and relevant 
work experience. 

 
Qualifications 

• University degree and three years’ experience in job development and/or 
sales/marketing and recruitment 

• Ability to work in a performance-based system with a proven track record of meeting 
targets and deadlines 

• Ability to work in a team and to establish rapport with employers, clients and co-
workers 

• Excellent communication, negotiation and presentation skills 

• Strong time-management skills and ability to multi-task in a fast paced environment 

• Knowledge of the Toronto labour market, industry trends and apprenticeships 

• Knowledge and understanding of general YES services and the target group served 

• Comfortable working with at-risk youth and persons of diverse backgrounds 

• Multicultural sensitivity and the ability to work in a multicultural / multiracial 
organization 

• Proficiency in MS Office applications, Internet, email, and database management 


Specific Duties 

• Assist in developing promotional materials as well as market YES services to the 
business community 

• Assess the client’s skills and abilities, employment interest and barriers to successful 
employment to determine employment needs and develop a plan of action identifying 
level of support 

• Clarify employment, training or career goals by exploring local labour market, education 
and training opportunities/resources, including apprenticeship opportunities 

• Determine need, suitability and readiness for on-the-job or training supports 

• Follow up with clients, referring agencies and employers 

• Conduct presentations to agencies and the community at large on behalf of YES 

• Adhere to and maintain outcomes target as set by YES and ensure high quality customer 
service 

• Responsible for the employment skills training component, as well as case management, 
securing quality work placements and ongoing employment, etc. 

• Plan and organize job fairs, information sessions and employer presentations on a 
regular basis 

• Develop and maintain a diverse job bank, keeping all information current and well 
organized 

• Develop training plans in conjunction with employers for the duration of all training 
placements 

• Negotiate training contracts and stipends, ensuring all forms are signed prior to 
placement start dates 

• Market YES services to employers and create job trials, job shadowing, mentorship and 
job placement opportunities as well as regular job orders by: purchase of relevant 
employer lists, mail-outs, cold calls, telephone solicitation and any other method 
deemed appropriate. 

• Facilitate regular group workshops on employment preparation, job maintenance, and 
life skills 

• Ensure all case notes and documentation for each file are completed, accurate and kept 
up-to-date 

• Monitor and maintain regular contact with employers to encourage successful 
participant job retention 

• Conduct regular evaluations with all YES clients and employers to ensure excellent 
customer service 

 
Organizational Responsibilities 

• Adheres to all YES policies and procedures and ensures confidentially is maintained on 
client, personnel, financial and agency matters; 

• Represents YES at all times in a professional manner; 

• Participates in regular supervision meetings; 

• Works cooperatively with other team members; 

• Carries out any other duties, as required 
 
Starting Salary: $62,739.81 with an increase after 6-month to $63,426.23 
 
Hours of Work: 40 hours per week 
 
Position Type: Career Counsellor/Job Developer, OPSEU Bargaining Unit Position 
 
 


If interested, please send your cover letter and resume to <a href="mailto:eavakian@yes.on.ca" target="_blank">eavakian@yes.on.ca</a> 
 
Accommodation will be provided in all parts of the hiring process as required under the YES 
Accessibility policy. Applicants need to make their needs known in advance. 
 
We thank all applicants; however only those selected for interviews will be contacted. YES is 
an equal opportunity employer. 

<a href="mailto:eavakian@yes.on.ca" target="_blank">mailto:eavakian@yes.on.ca</a>

Youth Employment Services YES

Career Counsellor/Job Developer - IES555

FULL TIME, REGULAR POSITION SALARY RANGE: $71,709 - $84,364Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.As a member of a multi-disciplinary agency, the Social Worker – MSW will provide therapy/counselling, crisis support, case management, group facilitation, as well as participate on community development initiatives. The focus of this role is to offer trauma-informed care to clients with multiple chronic conditions impacted by the social determinants of health. Language capacity and ability to support the Cantonese and/or Mandarin speaking, as well as English speaking communities, is a requirement. This position is expected to work onsite.Responsibilities: Counselling/Therapy • Conduct client intake, including an initial assessment, responding to crisis situations and referring clients to resources • Perform clinical assessment of clients (individuals, couples and families) • Develop client focused service plans, including goals, tasks required to achieve goals, clearly outlining client responsibilities, and the responsibilities of others within their circle of care, in a defined timeframe • Provide counselling services in areas including, but not limited to grief, suicide prevention, health related matters, couples relations, depression, anxiety, and gender-based, age specific, race or immigration related abuse • Provide counselling support during crisis intervention and settlement support as needed • Build client capacity in essential life skills including, but not limited to conflict resolution, communication skills and assertiveness training • Advocate for client rights and benefits as individuals, groups or communities • Review intervention plans to ensure progress towards established goals • Terminate service when goals are achieved • Arrange case conferences as appropriate Case Work • Ensure proper client registration • Perform functional assessments of clients • Identify and assess client needs • Plan appropriate interventions • Liaise with other relevant community and government agencies to provide appropriate services to clients • Build client capacity to problem solving, find and access appropriate services in their community • Advocate for individual and collective client rights and needs as appropriate • Monitor client progress towards established goals • Review intervention strategies to ensure progress towards goals • Terminate service when goals achieved Group Work, Health promotion and Education • Identify client needs that are best addressed through group-based interventions • Support post-partum group • Collaborate with colleagues and partners to plan and facilitate group sessions and required supports for specified groups • Evaluate effectiveness of group sessions/group process towards achieving established goals • Plan and deliver specific group sessions as requested by other community agencies, or SRCHC staff • Collaborate within own team and with other teams across the organization to identify and provide health education to target groups Administration/Organizational Functions • Maintain up-to-date client files as specified in the organization’s policy • Participate as a team member in all team functions • Ensure timely completion of all administrative tasks • Develop and maintain professional competence Community Work • Network with other professionals/agencies in the community to exchange information and ideas about community need • Identify the needs of the community • Prioritize the needs of the community • Develop, implement and evaluate programs to meet clients’ needs • Participate in community development project/committees in community/community events • Increase community awareness of SRCHC services by informing individual/agencies of centre services or client needs • Organize community events • All other duties as requiredQualifications: • Masters of Social Work (MSW) from a recognized university • 3-5 years of experience in a community-based human service organization • Member in good standing with the Ontario College of Social Workers and Social Service Workers • Fluency in Cantonese and/or Mandarin required • Thorough knowledge of and proficiency in current assessment and psychosocial counselling techniques for individuals, families and groups • Thorough knowledge and understanding of trauma-informed social work practice • Excellent knowledge of mental health issues, particularly within equity deserving communities • Experience working with post-partum clients • Ability to deal effectively in the prevention and management of crises • Thorough knowledge and understanding of community resources • Strong group facilitation skills • Demonstrated ability to work in a multi-disciplinary team environment • Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others • Proficiency in the use of computer technology and various software applications • Strong verbal and written communication skills • Excellent interpersonal skills • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is for an existing vacancy.Internal applicants please apply by Friday, December 19, 2025 at 12:00 p.m. (noon).This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Social Worker – MSW South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Social Worker – MSW” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a bargaining unit position with CUPE Local 5399. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

South Riverdale Community Health Centre

Social Worker – MSW

<h2>About us</h2>The Parent Resource Centre, a children’s charity, is a leader in holistic family support programs and comprehensive training for professionals. With a focus on child development, parent support, training, and research, the PRC has a lasting impact on the well-being of children.<h2>What you will do</h2><ul><li>Develop and implement family resilience programs that support child development and parental engagement.</li><li>Collaborate with community partners to enhance program outreach and effectiveness.</li><li>Provide training and support to staff and volunteers involved in program delivery.</li><li>Monitor and evaluate program outcomes to ensure alignment with organizational goals.</li><li>Report on program progress and make data-driven recommendations for improvements.</li></ul><h2>What we are looking for</h2><ul><li>Required: Bachelor’s degree in Social Work, Psychology, or a related field.</li><li>Required: Minimum of 3 years of experience in program management or family support services.</li><li>Strong interpersonal and communication skills.</li><li>Optional: Experience working with diverse communities and understanding of multicultural issues.</li><li>Optional: Fluency in French.</li></ul><h2>Why join us?</h2><ul><li>Opportunity to make a meaningful impact on families and children.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits package.</li><li>Professional development and training opportunities.</li></ul><h2>Our Hiring process</h2><ul><li>Initial screening of applications.</li><li>First round interview with HR and program team.</li><li>Second round interview with senior management.</li><li>Reference checks and final offer.</li></ul><h2>Place of work / Location</h2><ul><li>Ottawa, Ontario, Canada</li></ul>

Parent Resource Centre

Family Resilience Program Manager

FULL TIME, REGULAR POSITION SALARY RANGE: $81,855 - $96,300Benefits include: • Extended Health and Dental benefits including Life, AD&amp;D and LTD • Healthcare of Ontario Pension Plan (HOOPP) • Employee Assistance Program (EAP) • Paid time off (vacation, sick and personal days) • Professional development time and fundsSouth Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.This position will operate as part of the new HART Hub. The HART Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael’s Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.The Program Manager, Substance Use &amp; Mental Health is responsible for the supervision and support of a diverse team of staff, and provides site specific and cross organization support for the Substance Use &amp; Mental Health team. The Program Manager, Substance Use &amp; Mental Health works collaboratively with other SUMH management team members to ensure both clinical and non-clinical services are delivered in a way that maximizes positive client impact. This position is expected to work onsite.Responsibilities: • Direct and manage the work of interdisciplinary teams • With support, conduct all required recruitment activities to ensure the Substance Use &amp; Mental Health teams are appropriately staffed • Provide supervision and ongoing guidance, feedback, recognition and coaching • Create staffing schedules for Substance Use &amp; Mental Health teams • Support staff development opportunities • Conduct probationary and annual performance reviews • Support the development and maintenance of a strong team • Work with program staff to resolve problems as they arise • Coordinate team meetings • Support team to build capacity through organizing skill sharing and training opportunities as well as resource mobilization • Address performance issues as they occur and make effective recommendations with respect to disciplinary steps up to and including termination, in consultation with the Director, Substance Use &amp; Mental Health • Work with Operational Health Systems team to ensure all programmatic and client information is properly documented • Coordinate daily/weekly/monthly/annual priorities, work plans and work flow for all identified programs, in conjunction with the Director, Substance Use &amp; Mental Health • Ensure supportive, strengths-based, trauma-informed, and anti-racist/anti-oppressive approaches are utilized in all aspects of program planning and direct service • Develop targets, timelines and processes to successfully manage tasks and workflow • Address day to day program and participant-related issues and ensure these are resolved in a clear, professional, timely manner • Utilize a community development approach to engaging those with lived experience of drug use, poverty, oppression and/or marginalization within Substance Use &amp; Mental Health Programs (e.g. employment, education/training, volunteering, advisory and liaison committees, and developing, implementing and participatory evaluation of programs and services) • Develop and coordinate team approaches to meeting the complex short and longer-term crisis intervention, counselling, case management and referral issues/needs of participants • Monitor, support, train and evaluate the ongoing development and implementation of Substance Use &amp; Mental Health related services • Identify and respond to increased risks, trends and gaps in programs, by offering services and support that respond to community feedback and meets diverse needs • Guide and support Substance Use &amp; Mental Health staff in providing trauma informed programming, recovery based programming, and short-term case management to support participants in personal health goals &amp; improving social determinants of health • Provide direct crisis intervention counselling, crisis de-escalation, conflict resolution, overdose response, safety planning and suicide risk assessments/response where needed • Develop and maintain collaborative team programming and partnerships within Substance Use &amp; Mental Health and other inter-disciplinary teams and programs at SRCHC, as well as with community partners and other service agencies to provide or improve services for people who use drugs • Advocate at local, provincial and national levels with and on behalf of those who take/use drugs, for equitable policies, legislation and funding, and access to health care, mental health, housing, legal and other support services needed to live safe and healthy lives • Maintain records, reports and other statistical information, and provides accurate and timely reports, stats, stories of impact as required • Make recommendations related to supplies and other purchases, and monitor budgets and expenditures in conjunction with the Director, Substance Use &amp; Mental Health • Develop, and coordinate effective print and electronic information and materials and give presentations for diverse audiences • In collaboration with Leadership, ensure all funding reports are completed and submitted as per accountability agreements and prepare funding proposals when requested • Support evaluation activities required by funders, including collation of in-house data • Support quality improvement initiatives across sites including chart reviews and case studies to support evaluation efforts • Ensure the successful coordination of client-centred services that align with best practices/guidelines • Ensure programs and services are meeting community needs and address identified risks, trends and gaps • Lead and support cross-organizational initiatives as required • Contribute to all program and organization planning activities • All other duties as requiredQualifications: • University degree in a related discipline i.e. health care, social work or equivalent combination of education and employment experience • 2-5 years progressive experience coordinating programs, managing and supervising staff • Registered Regulated Health Care Professional preferred • Current college membership as regulated under the Regulated Health Professions Act, 1991 maintained as applicable • Must have demonstrated experience and understanding of harm reduction practices, recovery methodologies, and substance use care • Demonstrated ability to supervise and support staff to ensure, client-centred, effective and efficient work processes • Experience working in, coordinating, managing and/or supervising staff within inter-professional approach that addresses health inequities and social determinants using an anti-oppressive approach • Demonstrated ability to develop and implement strategies to promote diversity and positive working relationships within the organization and across partner sites • Respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others • Solid interpersonal, supervisory and critical thinking skills • Strong organizational skills • Excellent verbal and written communication skills • Proficiency in the use of computer technology and various software applications • Ability to work independently and as a member of a multi-disciplinary team • Knowledge and experience advocating for systemic change • A strong interest in issues affecting people who are homeless, living with a mental illness or substance use, and complex health needs • Overdose response and crisis de-escalation an asset • Police clearance documentation will be required for employment • Proof of double COVID-19 vaccination status will be required for employmentThis posting is not for an existing vacancy.This position remains open until filled.Please mail in your cover letter and resume in confidence to: The Hiring Committee – Program Manager, SUMH South Riverdale Community Health Centre 955 Queen Street East Toronto, ON M4M 3P3Or by email to: <a href="mailto:humanresources@srchc.com" target="_blank">humanresources@srchc.com</a>.Please enter “Program Manager, SUMH” in the subject line of your email.No faxes, phone calls, or requests to meet please. This is a non-bargaining unit position. SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted. SRCHC encourages applicants who are racialized (IBPOC) and/or applicants who face any barriers as a result of systemic discrimination to apply for this position. SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.

Program Manager, Substance Use & Mental Health

Job Posting # 060124&nbsp;Position: CDRC Case Manager&nbsp;Program(s): Crossroads Day Reporting Centre (CDRC)&nbsp;Function: The role is to provide day to day counselling support to clients. To provide crisis intervention for clients.&nbsp; Work directly with Correctional Services Canada.&nbsp; &nbsp;To complete funder reports as required.Schedule: Full time permanent position. Weekend availability required. Hours/ days will vary depending on needs of the program&nbsp;Start Date: ASAPSalary: $25.60 per hourReports to: Team Leader(or his/her designate)Responsibilities:&nbsp;<ol><li>Demonstrated desire to advance knowledge and skills level.</li><li>Openness and ability to establish rapport.</li><li>Ability to interact on an individual and group basis; good interpersonal skills.</li><li>Effective crisis intervention skills.</li><li>Ability to effectively asses client behaviours and intervene using a cognitive-behavioural model.</li><li>Ability to analyze clients’ behaviours in order to assess needs and risk.</li><li>Ability to function effectively as both a leader and a member of a team.</li><li>Ability to act independently, as circumstances warrant.</li><li>Sensitive to cultural and individual values.</li><li>Ability to set limits.</li><li>Ability to use and describe various approaches to deal with issues and/or clients.</li><li>Effective written and verbal communication skills.</li><li>Ability to interpret policies and procedures and act within their intent.</li><li>Working knowledge of community resources.</li><li>Moral integrity and honesty.</li><li>Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client, a complete risk/needs assessment.</li><li>Within 10 working days of client’s intake complete a LSI-R assessment; complete updated LSI-R assessments in regular 3-month intervals.</li><li>Meet with clients at a frequency to be determined based on assessment of needs and consultation with the supervising parole officer, and accurately record all meetings, goals, progress and activities of each client.</li><li>Ensure case files are maintained in compliance with agency and contract standards.</li><li>Demonstrate knowledge and practice of micro skills counselling and motivational counselling techniques when liaising with peers and clients.</li><li>Accurately record all behaviours and activities, both reported and observed, of all clients.</li><li>Be knowledgeable of community services that relate to the delivery of service in the setting.</li><li>During his/her shift, will monitor and maintain all established Program procedures and policies.</li><li>Complete and share with client, staff and CSC, any applicable reports on each of the clients on his/her caseload in a timely fashion.</li><li>Liaise on an on-going basis with CSC, including discussions regarding overall progress of each of the clients.</li><li>If and when appropriate, establish rapport with the family, referral worker, outside resources and any other party who has legal involvement with the client.</li><li>Provide or take appropriate action to provide the client with special programs to meet their needs.</li><li>Under the direction of their supervisor, organize, implement and/or deliver group or individual programs that are aimed at addressing identified needs of individuals or groups.</li><li>Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs, such as problem-solving skills, assertiveness training, communication skills, values clarification, anger management and leisure skills.</li><li>Assume on-call responsibilities as appropriate.</li><li>Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs of the community being served.</li><li>Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to interactions</li><li>Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.) that will facilitate the case management process.</li><li>Remain awake, alert and attentive to client needs at all times when on shift.</li><li>Perform other duties or assignments as directed by the Director of Residential Services</li></ol>Qualifications:&nbsp;<ol><li>Community College Diploma or University Degree and/or combination of education and experience</li><li>Previous counselling experience with individuals involved in the justice system 3.&nbsp;Minimum of 2 years related employment experience in criminal justice system 4.&nbsp;Demonstrated equivalency of experience and training will be considered.</li><li>Knowledge of community resources</li><li>Intermediate-Advanced word processing skills are required.</li><li>Reliability check through Public Works</li></ol>The John Howard Society is an equal opportunity employer and a United Way anchor agency. This position will be covered under the union agreement between John Howard Society of Toronto and SEIU Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and require assistance or accommodations, please contact us in advance of the interview.&nbsp;Please submit all cover letters and resumes (combined into one document) in confidence by email to <a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter.*only those selected for an interview will be contacted. Thank you.*

71 Community & Social Services Full Time Jobs