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The Redwood assists women and children to live and thrive free from abuse, homelessness, and poverty. Core services include a 35-bed emergency shelter, 24/7 access to counsellors through text, live chat and telephone crisis lines, employment initiatives to help survivors become economically self-sufficient, and anti-violence intervention and prevention counselling that Redwood caseworkers bring directly to survivors living in neighborhoods across the GTA.&nbsp;As an organization, we demonstrate our commitment to our mission by working from a client-centered, feminist, anti-racist and anti-oppression framework. We are committed to social change through learning, collaboration, and advocacy.&nbsp;Job Summary&nbsp;The HOYO Case Management Clinician will provide mental health care that is child or youth centered, and trauma informed and ensure the security and safety of the care environment.&nbsp;Areas of responsibility include conducting assessments to understand the emotional, psychological, and social needs of children and youth, trauma counselling and wellness (both in-person and group settings), project development, therapeutic program design, case management, children &amp; youth workshops with a focus on healing, violence prevention and the well-being and mental health of the shelters’ child and youth residents. They are also key players in developing intervention plans to address identified issues, such as behavioral problems, trauma, or family challengesDuties and ResponsibilitiesWellness and Therapeutic Counselling<ul><li>Conduct comprehensive assessments to evaluate mental health, emotional, and behavioral needs in collaboration with clients.</li><li>Responsible for providing therapeutic intervention services and programs to individuals and groups within The Redwood.</li><li>Counselling, case management, safety assessment and risk mitigation, delivery and evaluation, record keeping, development and delivery of one-on-one and group counselling plans with children and youth, survivors of gender-based violence.</li><li>Formulate accurate clinical diagnoses based on assessment findings.</li><li>Collaborate with interdisciplinary teams to gather relevant information.</li><li>Respond to and manage crisis situations promptly and effectively.</li><li>Implement crisis intervention techniques to ensure the safety and well-being of clients.</li><li>Coordinate with emergency services and support systems as needed.</li></ul>Project Development, Facilitation and Management<ul><li>Prepare project plans and budgets under the guidance of the Director. Program and Client Services, and the Executive Director.</li><li>Work effectively with project stakeholders to develop a deep understanding of issues, create strategies for change, and work alongside stakeholders to develop solutions.</li><li>Maintain awareness of best practices pertaining to program development and community-based, survivor-centred, culturally responsive wellness, training, and evaluation for children and youth programs.</li><li>Monitor program/project progress, ensuring that implementation is in harmony with the project/program specific plans, support evaluation, and report regularly on all activities.</li><li>Develop, coordinate and deliver training and education sessions, and provide consultative advice on gender-based violence needs of children and youth to a wide range of audiences.</li><li>Ensure all learning initiatives comply with The Redwood’s clinical, cultural, and ARAO competency framework as well as best practice and current standards of care, legislative regulations to ensure credible evidence-based workshops and other learning activities.</li><li>Develop and maintain materials for in-person learning activities.</li><li>Support clinical, cultural, and organizational change.</li><li>Participate in working groups and quality improvement initiatives led by external agencies that specifically address access to competent care for survivors of gender-based violence.</li></ul>Additional Duties<ul><li>Support the iDetermine digital helpline.</li><li>Maintain records and contribute to reports regarding the completion of planned activities and expenditures.</li><li>Produce and synthesize information to create high quality written materials in a variety of styles for websites, newsletters, data bases, media, etc.</li><li>Carry out other responsibilities as assigned by and agreed with the Director, Programs and Client Services and the Executive Director.</li></ul>General<ul><li>Work in accordance with a regulating professional body (e.g. Ontario College of Social Workers, College of Registered Psychotherapists of Ontario) with The Redwood Policies and The Redwood Case Management Practice Model.</li><li>Adhere to all policies, procedures, guidelines, routines, and requirements of The Redwood.</li><li>Abide by The Redwood’s Code of Conduct/HR Policies.</li><li>Punctually attend meetings and supervision. Fully participate in team discussions, sharing information and ideas.</li><li>Contribute to the building of a cohesive and motivated team that works in an environment that is flexible, adaptable, and open to continuous learning, unlearning and change.</li><li>Able and willing to work from a feminist and trauma-informed approach.</li><li>Understanding of Violence Against Women / Gender-Based Violence.</li><li>Able and willing to promote harm reduction practices and anti-oppression framework.</li><li>Maintain confidentiality of all the Redwood clients and organizational information.</li><li>Demonstrate excellent judgement and an ability to work independently.</li></ul>Working Conditions<ul><li>On-Site and Off-Site work requirements.</li><li>Must be available to work 5 days a week, including evenings and occasional weekends.&nbsp;</li></ul>Qualifications<ul><li>Master’s degree in psychology, social work, child development, or related profession.</li><li>The successful candidate must be registered in good standing in their professional college (if applicable - e.g. College of Social Workers or related).</li><li>Possess a current Basic Life Support - B.C.L.S. (CPR) certificate.</li><li>Two years of clinical experience; preferred experience with children &amp; youth</li></ul>Full-time (40 hours per week, onsite)Reports to:&nbsp;&nbsp;Director, Programs and Client ServicesClosing Date:&nbsp; August 25th, 2025Compensation:&nbsp;$75,000 + benefitsPlease send you CV and cover letter to:&nbsp;<a href="mailto:recruitment@theredwood.com" target="_blank">recruitment@theredwood.com</a>The Redwood is committed to the development of a staff and management team that reflects the diversity of the communities we serve. Applications from Indigenous Women, Women of Color, LGBTQ+ and Women with disabilities are strongly encouraged. The Redwood provides accommodations during all parts of the hiring process upon request to applicants with disabilities. If contacted, please advise of any accommodations required. Please note that as a congregate living setting, The Redwood Shelter requires all its workers to be fully vaccinated against Covid-19 Proof of full vaccination status will be required to be considered for the position.&nbsp; We thank everyone for their interest in this position; however, only candidates invited to interview will be contacted. As&nbsp;submissions are reviewed on a frequent basis, early submission is encouraged.&nbsp;

The Redwood

Healing our Young Ones (HOYO) Case Management Clinician

Position Title: Engagement Coordinator&nbsp; (Yukon, Northwest Territories, Nunavut) Location:&nbsp;Remote (MUST be within Yukon, Northwest Territories or Nunavut) with some opportunity for travel Employment Type:&nbsp;Full-timeAbout SCWISTThe Society for Canadian Women in Science and Technology (SCWIST) is a national non-profit organization working to create an environment where girls, women and gender-diverse individuals in Canada can pursue their interests, education, and careers in STEM without barriers. Our mission is grounded in values of empowerment, inclusion, inspiration, connection, and sustainability. We provide mentorship, leadership development, and outreach programs that encourage participation and excellence in STEM. Through advocacy and partnerships, we work to remove systemic barriers, build inclusive networks, and support long-term career advancement in STEM fields.Position OverviewSCWIST is seeking collaborative and community-based Engagement Coordinators from five (5) regions: Atlantic, ON, MB &amp; SK, AB &amp; BC, and Northern Canada.&nbsp;&nbsp;Regional Engagement Coordinators will support a multi-year initiative focused on empowering Canadian youth and developing a diverse new generation of STEM leaders. Through flexible&nbsp;volunteer service placements, girls, women and gender-diverse individuals aged 14 to 30 will build essential skills to influence STEM knowledge and policy. In partnership with Canada Service Corps, the initiative will increase participation from Indigenous, Black, racialized, newcomer, 2SLGBTQI+ communities, and youth who experience disability, neurodivergence, or other forms of difference that shape their participation.The ideal candidate will be a relationship-driven, digitally-savvy individual with experience working with volunteers and engaging youth from Indigenous and equity-deserving communities.&nbsp; They are passionate about inclusion, skilled in outreach, and understand the systemic barriers faced by volunteer youth participants.&nbsp; They will work closely with SCWIST staff and volunteers to foster collaboration and implement activities across all phases of the project.Key Responsibilities<ul><li>Coordinate the full cycle of volunteer youth participant engagement including recruitment, onboarding, ongoing support, and feedback with the support of a digital volunteer engagement platform.</li><li>Engage girls, women, and gender-diverse individuals in Yukon, Northwest Territories and Nunavut from under-represented groups, including Indigenous, Black, and racialized communities; individuals with disabilities; members of 2SLGBTQI+ communities; and those who have experienced prolonged detachment from the labour force.</li><li>Connect volunteer youth participants to SCWIST volunteer service placements.</li><li>Act as the primary point of contact for assigned volunteer youth participants.</li><li>Proactively build and maintain relationships with volunteer youth participants, partners and key stakeholders.</li><li>Collaborate with SCWIST staff and partners to coordinate and implement convenings and conferences for volunteer youth participants from across Canada.</li><li>Coordinate logistics for the involvement of volunteer youth participants from across Canada in activities, convenings and conferences.</li><li>Collect impact stories for the purposes of marketing and reporting.</li><li>Monitor project progress through accurate data collection for program evaluation outcomes and impact metrics.</li><li>Meet reporting deadlines and successfully complete project activities on time according to the work plan.</li><li>Use project management and organizational systems tools to steward volunteer youth participants, track work plans, and report to supervisors on progress and evaluation (such as Asana, BetterImpact, VolunteerHub, Google Workspace, Power BI).</li><li>Some travel will be required as needed regionally or nationally to attend meetings, convenings or conferences.</li></ul>Qualifications &amp; Experience<ul><li>Minimum 4 years of experience in volunteer coordination, youth engagement, community outreach or program delivery, preferably in a non-profit or equity-focused environment.</li><li>Lived experience or deep understanding of barriers faced by equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQI+ individuals, persons with disabilities, newcomers to Canada and those facing barriers to employment or education.</li><li>Passionate about SCWIST’s mission and values, with a commitment to advancing equity and inclusion in STEM.</li><li>Background or experience in STEM is considered an asset.</li><li>Strong relationship building skills with the ability to engage and support volunteer participants in a respectful, inclusive and creative manner.</li><li>Experience organizing events with an emphasis on logistics and meeting deliverables.</li><li>Capacity to adapt and problem-solve in an evolving project environment.</li><li>Excellent interpersonal, written and verbal communication skills including the ability to communicate with diverse audiences and capture impact.</li><li>Highly organized with the ability to work independently in a&nbsp;remote environment&nbsp;while fostering collaboration.</li><li>Familiarity with collaborative project management and organizational systems management softwares (such as Asana, BetterImpact, VolunteerHub, Google Workspace, Power BI).</li><li>&nbsp;Completion of online GBA+ (Gender-Based Analysis Plus) certification within one month of position start date.</li><li>Willingness and ability to travel regionally or nationally as required.&nbsp;</li></ul>If you don’t meet every single qualification but feel passionate about this role and SCWIST’s mission, we encourage you to apply. We recognize that lived experience, transferable skills, and non-traditional career paths are valuable and can contribute meaningfully to this work.Other Details:&nbsp;<ul><li>Location:&nbsp;Remote&nbsp;(Candidate MUST be within Yukon, Northwest Territories or Nunavut)</li><li>Schedule:&nbsp;Full-time employment</li><li>Salary Range:&nbsp;$35 - $42 per hour, up to 35 hours per week, based on experience</li></ul>SCWIST is committed to creating a diverse and inclusive environment. We believe that diversity enriches our team and strengthens our work. We welcome and encourage applications from individuals of all backgrounds, lived experiences, and perspectives. We are also committed to providing an accessible work environment. If you require accommodation during the application or interview process, please let us know, and we would be happy to work with you to meet your needs.Application Process:Please submit your CV and cover letter detailing your experience and motivation for the roleApplications will be reviewed on a rolling basis. The job posting will be open until filled.Kindly note that only candidates selected for an interview will be contacted. We appreciate your interest in joining our team and thank all applicants for taking the time and effort to apply for this role.

The Society for Canadian Women in Science and Technology

Engagement Coordinator  (Yukon, Northwest Territories, Nunavut)

About Sojourn HouseSojourn House provides Emergency Shelter and Transitional Housing services to newly arrived refugees coming from all parts of the world. We provide a safe place and an inclusive environment to people who have had the refugee experience. We are dedicated to providing the best possible settlement services and programs that help residents transition and integrate into the community. &nbsp;With decades of experience and being one of the first refugee housing facilities in Toronto, we take pride in being a leading organization in refugee care.In support of its commitment to a healthy, safe, workplace and community it is recommended all staff have up-to-date vaccinations for COVID-19 with a vaccine approved for use in Canada.About the RoleReporting to the Manager, Transitional Housing and Skills for Life Programs at 101 Ontario Street, the Child and Family Settlement Counsellor is responsible for the provision of settlement focused case management focused services to refugee families, singles and couples, from an integrated anti-racism, access and equity framework in the Transitional Housing Program.The position ensures effective intervention and case management of the issues of refugee residents in the Transitional Housing Program in compliance with all legislative requirements, including but not limited to the Refugee Protections and Child and Family Services Act.You will integrate the use of trained Interpreters to provide programs and services to all residents as required ensuring the client’s right to services in their first language as per agency policy.The Child and Family Settlement Counsellor ensures coordinated case management with various programs in the internal and external community of Sojourn House.The Child and Family Settlement Counsellor works in coordination with the Child and Family Social Worker and the Manager of Skills for Life and Transitional Housing Programs to build a comprehensive program and support services for refugee child and family clients during their residency in the Transitional Housing Program.In support of its commitment to a healthy, safe, workplace and community it is recommended all staff have up-to-date vaccinations for COVID-19 with a vaccine approved for use in Canada.&nbsp;What you'll do1.Plan the Program<ul><li>Develop a work plan with the Child and Family Social Worker to deliver settlement counselling, life skills, orientation, mentoring, and outreach supports that promote self-determination, independence, and focus on education or employment. Identify service gaps and share them with the Manager of Skills for Life and Transitional Housing Programs to inform new initiatives.</li><li>Participate in networks, coalitions, meetings, and partnerships to promote the organization, address refugee claimant issues across all age groups, and contribute to program evaluation.</li></ul>2.Implement the Program<ul><li>Implement individual and group settlement counselling, comprehensive life skills, the settlement orientation program, mentoring partnerships, and outreach supports for child and family refugee claimants in the Transitional Housing Program, promoting self-determination and independence with a focus on education enhancement or employment training.</li><li>Coordinate service delivery with the Child and Family Social Worker, the Manager of Skills for Life and Transitional Housing Programs, and internal and external partners, applying an integrated anti-racism, access, and equity framework.</li><li>Identify service gaps and use trained Interpreters to ensure clients’ right to services in their first language, in accordance with agency policy</li><li>3.Program Administration</li><li>Maintain client files, complete all case management forms, and ensure documentation meets legal standards with updated notes, following organizational confidentiality and anonymity policies.</li><li>Maintain accurate records for program expenses in accordance with organizational financial policies, including petty cash, program expenses, and tokens.</li><li>Maintain up-to-date resources for refugees and refugee claimants such as TTC maps, lawyer lists, physicians, and community legal clinics.</li><li>Maintain service statistics and complete report writing as required.</li></ul>4.Program Control and Risk Management<ul><li>Complete case file notes and reports in a timely manner, ensuring they are current and up to date.</li><li>Communicate any risks in programming activities and all complaints to the Manager of Skills for Life and Transitional Housing Programs for investigation, with the Executive Director investigating complaints involving the Human Rights Code.</li><li>Write incident and serious occurrence reports and issue verbal warnings as an educational and deterrent measure for non-compliance with the Terms and Conditions of the Transitional Housing contract, in consultation with management and in compliance with agency policies and procedures.</li><li>5.Community Relations/Advocacy/Education and Outreach&nbsp; Maintain positive partnerships with community groups, organizations, schools, hospitals/clinics, childcare facilities, the court system, and other resources to support the goals of the Transitional Housing Program.</li><li>Represent the organization at community activities, networks, and coalitions on refugee settlement issues to enhance its profile.</li></ul>6.Social Justice and Anti-Racism, Access and Equity<ul><li>Keep abreast with social justice issues especially as they affect youth, families, refugees and refugee claimants and ensure the advancement of their issues from an anti-racism, access and equity framework both in the internal and external community of the organization</li></ul>7. General<ul><li>Comply with all agency policies, procedures, the Code of Conduct, and ethics at all times, including when representing the agency with external stakeholders.</li><li>Work collaboratively with shelter and transitional housing staff, attend required meetings and training sessions, meet with funders as needed, and assist with other duties as required.</li></ul>What You’ll Need<ul><li>Minimum 2-year College Diploma in Social Service Worker or Community Service Worker required</li><li>Proof of relevant training or course work from a recognized institution in the area of trauma informed counselling</li><li>Three (3) or more years of progressive experience in settlement child, youth and family services</li><li>Working knowledge of IRPA, Mental Health Act, Ontario Works, Landlord/Tenant Act, RGI, Child and Family Services Act, and related procedures.</li><li>Knowledge of refugee law, refugee determination process, settlement issues, and refugee client groups including children, single adults, and families who have experienced trauma requiring high maintenance and supports.</li><li>Knowledge of stages of child development.</li><li>Applied knowledge of individual, group, and crisis counselling skills, including couple and family counselling, crisis intervention, case management, and case coordination.</li><li>Knowledge of and ability to apply an integrated anti-racism, access, and equity framework to community development and systemic legal advocacy</li></ul>Working conditions<ul><li>Usually works in an office environment, but the mission of the organization may sometimes take the Child and Family Settlement Counselor to non-standard workplaces.</li><li>Work a standard work week of 37.5 hours; Monday to Friday 10am – 5.30pm with occasional evenings to facilitate programming and client availability. May from time to time work additional hours to accommodate client needs, meetings and representing the agency at public events.</li></ul>This posting expires on August 27th 2025. Applications will be reviewed on a rolling basis. &nbsp;Only candidates selected for an interview will be contacted. Please submit a cover letter with resume. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted throughout the hiring process.&nbsp; Interview candidates are required to provide their accommodation needs at least three business days before the assessment date.&nbsp; Sojourn House is committed to employment equity and encourages applicants from all equity seeking groups.

Sojourn House

Child and Family Settlement Counsellor

<h3>PURPOSE:&nbsp;&nbsp;</h3>As one of Ottawa’s largest child and youth-serving charitable organizations, BGC Ottawa provides FREE, subsidized, and cost saving Community-based services, and life-changing programs to an annual average of 5,000 young Members each year. We provide safe, supportive places where all kids and teens, of all backgrounds, can experience new opportunities, overcome barriers, and develop confidence and skills for life. From anti-Racism to Reconciliation to LGBTQ2S+, food security to scholarships to job readiness, our programs battle systemic issues with systemic solutions—equity, acceptance, support, opportunity.&nbsp;&nbsp;As a growing team that embraces different ways of thinking, abilities, and experiences we aim to make our staff feel safe. We want you to feel heard, respected, and empowered. We believe in our diverse shared power as being the key to serving our members, volunteers, community, and each other with the utmost care.&nbsp;BGC Ottawa is about building positive and inclusive environments for all.&nbsp;<h3>﻿﻿﻿﻿GENERAL SUMMARY</h3>BGC Ottawa is seeking applications for a full-time Youth Development and Program Specialist. The successful candidate will be working out of Tomlinson Family Foundations Clubhouse. The Youth Development &amp; Program Specialist contributes to the management and supervision of Critical Hours programming for children and youth aged 6-18 years, provides leadership to part-time staff and volunteers in conjunction with the Clubhouse Manager, and provides guidance and role-modeling throughout programming.<h3>RESPONSIBILITIES / ACTIVITIES</h3>Major Responsibility 1: Provide oversight and supervision to part-time staff and volunteers in conjunction with the management team and provide guidance and role-modeling throughout programming<ul><li>Oversee the development and delivery of programming to members which are in line with Boys and Girls Club of Ottawa (BGCO) Programs Policies and Procedures Manual and Employee Handbook</li><li>Be a positive role model for youth workers, volunteers and youth</li><li>Act as on-site contact in absence of the manager</li><li>Support and promote teamwork across BGCO</li><li>Report any concerns regarding staff to manager, Communicate relevant information to manager</li><li>Supervise staff appropriately throughout programming</li><li>Any other duties as required by the BGCO Manager</li></ul>Major Responsibility 2: Community Development<ul><li>Work positively in partnership with other agencies</li><li>Liaise with other services where a young person may require additional and/or more specialist support, encouraging appropriate referrals of young people into relevant services</li><li>Perform public relations and promotion of the Boys and Girls Club of Ottawa</li><li> Community Outreach</li><li>Develop and maintain community contacts</li></ul>Major Responsibility 3: Assist in the design and implementation of systems to monitor and evaluate programs<ul><li>Positively engage with young people during Critical Hours</li><li>Identify gaps in service and work with the manager and other colleagues to seek funding to address these gaps</li><li>Promote and oversee Boys and Girls Club of Ottawa guidelines and policies including confidentiality, child protection &amp; equal opportunities</li><li>Actively encourage young people to participate in programs offered</li><li>Maintain regular contact with lead Senior Youth Workers</li><li>Provide feedback to staff and volunteers regarding their performance in programming</li></ul>Major Responsibility 4: Professional Development of Self and Others<ul><li>Responsible for upkeep of professional skills and development</li><li>Attend Boys and Girls Club of Ottawa full time staff meetings and planning sessions</li><li>Assist in the co-ordination and development of the ‘in house’ training of staff</li><li>Align programming with BGCO strategic direction</li></ul>Major Responsibility 5: Financial and Systems Analysis and Reporting<ul><li>Perform administrative record keeping and reporting as required</li><li>Manage budgets in conjunction with manager</li><li> Complete monthly reports</li><li>Maintain updated database</li><li>Submit Human Resource and financial forms in a timely manner</li></ul>Perform other related duties as required<h3>QUALIFICATIONS:&nbsp;</h3>Required Education, Training and Experience<ul><li>Completed degree or diploma in a child and youth related studies</li><li>3-5 years’ experience designing and leading social recreation programs with children and youth</li><li>Recognized certification in first aid</li><li>HIGH FIVE certificate is an asset</li><li>Experience working in the not-for-profit sector an asset</li></ul>Demonstrated Skills and Abilities:<ul><li>Excellent communication skills</li><li>Demonstrated leadership skills</li><li>Ability to build meaningful, constructive relationships with children and youth in groups and on an individual basis</li><li>Ability to work as part of a team</li><li>Effective communication skills including report writing and presentations</li><li>Knowledge of issues that affect children and youth</li><li>Knowledge of various aspects of child development</li><li>Experience of working with marginalized/’hard to reach’ youth</li><li>Experience of planning and developing child and youth programs</li><li>Ability to monitor and evaluate a wide range of interventions with children and youth</li><li>Knowledge of child protection act</li><li>Knowledge of anti-discriminatory practice</li><li>Experience of managing and supervising part-time staff and volunteers</li><li>Proficient in using IT including email and Microsoft Word</li><li>Experience of multi-agency working suggestion: experience in community development approached</li><li>Multilingualism is an asset</li></ul>Please note: the following are required for this position:<ul><li>Current Police Records check (vulnerable sector).</li><li>Ability to work evenings.</li></ul><h3>WORKING CONDITIONS</h3>These are the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.Example: The majority of the work is performed in an environment that is mostly, clean and comfortable. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision on a computer screen for a large part of the working day. The noise level in the work environment is usually quiet to moderate.BGC Ottawa is an equal opportunity employer that values diversity. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants, employees and volunteers receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion or belief.BGC Ottawa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. &nbsp;

Bgc Ottawa

Youth Development Program Specialist

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Impact Starts at UNICEF Canada 
 

JOIN OUR TEAM AS SENIOR MANAGER, DONOR JOURNEYS 
 

Are you a data-driven marketer with a passion for innovation and impact? Looking to use your expertise to 
drive change and make a direct impact on the lives of children? 
 
Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-
impact, mission-driven team working across Canada and globally to create a better world for children. 
 
We are seeking a talented individual for the role of Senior Manager, Donor Journeys 


Position Details 
 

Position Title Senior Manager, Donor Journeys 

Employment Type: Full-time, Permanent (Vacant – New Role) 

Reports to: Director, Donor Journeys &amp; Growth 

Direct Reports: 1 

Salary Range: $70,500 to $85,500 per year annually with benefits and 3 weeks paid vacation 

Work Location: Toronto 

Work Environment: 
UNICEF Canada currently operates under a Flexible-Hybrid model that requires 
team members to attend the office at least 2 days/week. 


Why 
UNICEF &amp; 
UNICEF 
Canada? 

UNICEF is the world’s farthest-reaching humanitarian organization for children. 
Across 190 countries and territories, and in the world’s toughest places, we provide 
and advocate for education, health and nutrition services. Protect children from 
violence and abuse. Bring clean water and sanitation to those in need. Keep them 
safe from climate change and disease. Serve as the world’s largest provider of 
vaccines. Before, during and after emergencies, we’re on the ground with life-saving 
help and hope. The needs of children around the world continue to increase and the 
role of UNICEF is more important than ever. 
 
UNICEF Canada is one of 32 National Committees (NatComs) located in high-
income countries around the world. Our team exists to fundraise for UNICEF’s 
highest priorities, and to work neutrally with governments and the private sector in 
Canada and internationally to advance the rights and well-being of children and youth. 
 
As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising 
funds in support of children around the world will remain a key focus. Be part of this 
next phase of impact! 


<a href="https://www.unicef.org/" target="_blank">https://www.unicef.org/</a>
<a href="https://www.unicef.ca/en" target="_blank">https://www.unicef.ca/en</a>


Page | 2 

 
The Opportunity 
 
We’re looking for a masterful connector. A connector of people, ideas, and experiences to create moments 
that matter for donors; ensuring UNICEF Canada remains the charity of choice for our supporters. 
 
Reporting to the Director of Donor Journeys &amp; Growth, the Senior Manager will lead the development and 
implementation of a series of journeys and programs to improve retention and maximize revenue within the 
Individual Giving team’s product portfolio. 
 
This role will be responsible for a shared revenue target of over $20 million, and additional retention metrics. 
 
Key Accountabilities 
 
Donor Journeys &amp; Revenue Generation (40%) 
ï· Develop and execute data-informed, multichannel strategies to engage UNICEF Canada’s donors and 

demonstrate the impact of their giving. 
ï· Lead the full donor lifecycle across multiple products – from onboarding and upgrades to cross-sell and 

winback. 
ï· Establish a robust test-and-learn framework to drive continuous optimization of donor journeys and 

programs. 
ï· Analyze donor behavior and churn to inform segmentation, retention, and loyalty strategies. 
ï· Champion the donor voice by enhancing segmentation and personalization to boost engagement and 

lifetime value. 
ï· Manage internal and external partners to optimize performance across channels including mail, email, 

digital, phone, and SMS. 
ï· Apply best practices from UNICEF specialists and peers to integrate online/offline channels and trigger-

based communications. 
ï· Collaborate with Acquisition and Digital teams to share insights and refine donor profiles. 

 
Program Management, Reporting &amp; Data Analysis (25%) 
ï· Monitor and manage retention performance to drive in-year results and lifetime value, providing regular 

updates to the Director and key stakeholders. 
ï· Use data-driven insights to recommend and implement gap-closing or growth strategies that enhance 

program ROI. 
ï· Manage individual budget/P&amp;L and collaborate on the overall Individual Giving marketing budget, including 

monthly financial tracking and forecasting. 
ï· Provide annual revenue and expense forecasts, calendarize activities, and lead quarterly reforecasting. 
ï· Develop and maintain process maps outlining communication flows and touchpoints for each donor 

segment. 
ï· Ensure business rules are clearly documented and consistently followed across the organization. 
ï· Maintain accurate and up-to-date documentation for all legal agreements and contracts. 
 

Strategic Planning (25%) 
ï· Collaborate with the Director and key partners to develop the annual strategy, budget, and content plan for 

stewardship and retention initiatives. 
ï· Design, implement, and evaluate retention and value-maximization strategies using a test-and-learn 

approach. 
ï· Leverage qualitative and quantitative data to continuously optimize donor retention and growth efforts. 
ï· Identify and apply new donor-centric communication and marketing opportunities through sector 

monitoring, networking, and collaboration with UNICEF Global and strategic partners. 
 
People and Team Management (10%) 
ï· Foster a team culture focused on learning, development, and growth. 


Page | 3 

ï· Create opportunities for direct reports to lead initiatives and showcase their skills in various settings. 
ï· Define clear roles, responsibilities, goals, and work plans for team members. 
ï· Lead goal-setting and conduct quarterly and year-end performance reviews in alignment with 

organizational processes. 
 
Qualifications 
 

ï· 5–7 years of progressive experience in marketing or fundraising, with a focus on data-driven strategies and 
donor/customer retention. 

ï· Post-secondary education in Marketing or a related field, or equivalent experience. 
ï· Strong strategic and analytical skills, with experience in business planning and strategy development. 
ï· Deep understanding of donor retention, loyalty, and lifetime value drivers. 
ï· Proven expertise in direct response marketing across digital, print, and telemarketing channels, with a 

focus on metrics and best practices. 
ï· Solid financial acumen, including budgeting and forecasting experience. 
ï· Excellent project management skills, with strong attention to detail and the ability to manage multiple 

priorities. 
ï· Demonstrated success managing internal and external partners to deliver multichannel campaigns with a 

test-and-learn mindset. 
ï· Confident communicator and influencer with excellent written and verbal communication skills. 
ï· Proactive, results-driven work ethic with a collaborative and team-oriented approach. 
ï· Experience with Raiser’s Edge, marketing automation tools, propensity modeling, and intermediate Excel 

skills is an asset. 
ï· A keen passion for UNICEF’s mission and work. 
ï· Experience with bilingual programs; French language skills are an asset. 
 
An Employer of Choice: What We Offer 
 
UNICEF Canada is where diverse talent &amp; passion come together to create extraordinary impact for every 
child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, 
compassionate, and high impact. 

Members of the UNICEF Canada team have access to the following employee benefits: 

A ROBUST 
COMPENSATION 

PACKAGE 

ï¼ Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account 

ï¼ Life, AD&amp;D, &amp; Long-Term disability insurance coverage 

ï¼ Employer match contributions (5%) to a Group Pension Plan 

ï¼ Access to parental leave top-up 

A COMMITMENT 
TO WELLNESS 

ï¼ Flexible-hybrid work environment to support the work-life integration needs of our team 

ï¼ Minimum 3 weeks of annual vacation (increases with time served) &amp; 1 additional day per year of service 
(max 30) 

ï¼ 10 paid sick days &amp; 2 personal days 

ï¼ 9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further 
extend long weekends 

ï¼ Discounted rate for a GoodLife gym membership 

ï¼ Access to an Employee and Family Assistance Program 

A CULTURE OF 
LEARNING &amp; 

GROWTH 

ï¼ Access to a comprehensive global learning platform with over 1600 courses, webinars &amp; resources 

ï¼ Internal leadership development, training, &amp; mentorship programs that integrate Anti-Racism and 
diversity, equity and inclusion principles 

ï¼ Opportunities to access both local &amp; global stretch assignments 

AN INCLUSIVE &amp; 
PURPOSE-DRIVEN 

WORKPLACE 

ï¼ Centrally located head office in mid-town Toronto with satellite offices in Calgary &amp; Montreal 

ï¼ Easily accessed by public transit and a short walk from several parking locations 

ï¼ Inclusive &amp; accessible co-working and meeting spaces designed to foster purpose at every turn and 
accommodate the diverse needs of employees 


Page | 4 

A CHANCE TO DO 
MEANINGFUL &amp; 
LIFE-CHANGING 

WORK 

ï¼ Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll 
be part of a diverse &amp; talented Canada team committed to creating meaningful impact while fostering 
an inclusive and supportive work environment. 

ï¼ You’ll join a global UNICEF family with a shared commitment to impact the lives of children 


Our Commitment to Inclusive Workplaces &amp; Recruitment 

UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and 
accessibility. Requests for accommodation can be made at any stage of the recruitment process. 

At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human-
driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate 
is evaluated by our experienced team to ensure a fair and thoughtful hiring experience. 


How to Apply 

Please submit your resume and cover letter as one document to <a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a> by 11:59 PM EST on 
Friday, August 22, 2025. Please include your salary expectations in your cover email and reference Senior 
Manager – Donor Journeys in the subject heading. 
 
UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an 
interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must 
receive clearance by a police background check (including a vulnerable sector screen). 


<a href="mailto:careers@unicef.ca" target="_blank">mailto:careers@unicef.ca</a>
<a href="https://www.neoc.ca/copy-of-2021-1" target="_blank">https://www.neoc.ca/copy-of-2021-1</a>

UNICEF Canada / UNICEF Canada

Senior Manager, Donor Journeys

The Youth Worker will be required to work Monday to Friday from 12:00 PM to 8:00 PM. Position Summary&nbsp;Reporting to the Manager, Children &amp; Youth Services, the Youth Worker is responsible for providing informal support to children and youth in the community by planning and implementing effective and engaging programs for youth and by mentoring and coaching youth and their families. The Youth Worker is also responsible for working collaboratively with other youth workers in the department and agency and with partner agencies to provide effective support to the youth community of Regent Park.&nbsp;&nbsp;Duties and Responsibilities&nbsp;&nbsp;<ul><li>Establish and maintain positive, supportive relationships with youth and their families through the development and implementation of successful and effective afternoon/weekend programming.&nbsp;</li><li>Work with youth and their families to acquire and maintain needed services, resources, and supports.&nbsp;</li><li>Develop, deliver, and maintain effective working relationships with key supports and resources in the community.&nbsp;</li><li>Mentor youth and provide informal confidential support.&nbsp;</li><li>Support youth to develop skills in managing peer and adult relationships, health, education, sexuality, and drug use.&nbsp;</li><li>Provide support to youth by directing them to workshops, formal and informal services.&nbsp;</li><li>Plan and implement successful and effective programs for youth.&nbsp;</li><li>Facilitating workshops and activities , including creative and informative overnight excursions and retreats.&nbsp;</li><li>Refer youth who require more formal and/or intensive supports to appropriate services to meet their needs.&nbsp;</li><li>Ensuring that youth-specific resources and literature is readily available and accessible.&nbsp;</li><li>Keep up-to-date on community resources and issues affecting youth in the Regent Park Community.&nbsp;&nbsp;</li><li>Maintain accurate program records and statistics and prepare required reports.&nbsp;&nbsp;</li><li>Plan, market and facilitate workshops and activities that broaden the participant’s social and professional networks.&nbsp;&nbsp;&nbsp;</li><li>Reach out to other community partners, residents and members of the business sector, and design and develop presentations/forums on settlement needs and experiences.&nbsp;&nbsp;</li><li>Develop volunteer/mentorship opportunities for youth.&nbsp;&nbsp;</li><li>Represent the agency as required, at relevant community agency meetings/events.&nbsp;&nbsp;&nbsp;</li><li>Work collaboratively with manager and other Dixon Hall staff and volunteers.&nbsp;&nbsp;</li><li>Actively participate in department and agency meetings and events.&nbsp;&nbsp;&nbsp;</li><li>Work under the guidance of the agency and program policies and procedures, including the Mission, Vision and Values of Dixon Hall.&nbsp;&nbsp;</li><li>Meet regularly with manager to discuss individual and team effectiveness.&nbsp;&nbsp;</li><li>Other duties as required.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Degree in Social Work/Social Sciences or College Diploma in Social Services. Relevant post-secondary education may be exempted by the employer if the applicant has at least 3 years’ experience working with youth in community settings.&nbsp;</li><li>Three to Four years youth engagement experience along with experience working with youth from diverse ethno-cultural, socio-economic backgrounds and leadership experience such as youth mentoring and/or volunteering.&nbsp;</li><li>Demonstrated experience in program planning and implementation and practical experience working with youth in community based settings.&nbsp;</li><li>Demonstrated understanding and knowledge of issues facing youth at risk, and most specifically young women and girls.&nbsp;</li><li>Experience with casework process, including needs assessments, referrals, case work&nbsp;and follow-ups.&nbsp;</li><li>Demonstrated ability to develop and deliver workshops/educational forums; assess and evaluate various programs/activities and develop appropriate evaluation tools.&nbsp;</li><li>Familiar with youth services in the City of Toronto and Ontario and experienced in working in collaboration with other community organizations.&nbsp;</li><li>Experienced in working in multicultural settings with staff, clients and volunteers who are from different ethno-racial backgrounds.&nbsp;</li><li>Strong verbal and written English language communication skills; fluency in additional languages will be considered an asset.&nbsp;</li><li>Computer literacy utilizing MS Office applications with proficiency in word processing, spreadsheet, database and presentation software applications.&nbsp;</li><li>Able to provide a “Clear” vulnerable sector police background check on an “as required” basis.&nbsp;</li><li>Must have excellent communication, teamwork, leadership and advocacy skills and the ability to work independently.&nbsp;</li><li>Must be able to work evening hours and weekends.&nbsp;</li><li>Must be qualified to work in Canada legally for the employer.&nbsp;</li><li>Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.&nbsp;</li></ul>Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.

Dixon Hall

Youth Worker

About LGBT YouthLine&nbsp;LGBT YouthLine is an anti-racist, youth-led organization that connects 2SLGBTQ+ youth (29 and under) across Ontario to resources and community through peer support, training, advocacy, and referrals.&nbsp;Position Summary&nbsp;Under the direction of the Executive Director (ED), the Program&nbsp;Manager provides strategic day-to-day leadership to support the growth and functionality of YouthLine’s programs (peer support HelpLine, outreach, advocacy, etc.). The Manager ensures programs align with and advance YouthLine’s mission, values, and strategic vision.&nbsp;Responsibilities&nbsp;Program Strategy and Management&nbsp;<ul><li>Provide strategic direction and support to YouthLine’s programs including outreach, advocacy, and peer support.&nbsp;</li><li>Manage outreach work, including Northern, Rural, Remote, and Indigenous outreach initiatives. &nbsp;</li><li>Support debriefing processes for vicarious trauma, including case consultation and support spaces.&nbsp;</li><li>Coordinate or source professionals for external case consultation and trauma-informed debriefing sessions for Peer Support staff and volunteers.&nbsp;</li><li>Liaise regularly with the Peer Support Co-Leads and the Executive Director to support high-level coordination of peer support programming direction.&nbsp;</li><li>Support the Peer Support Co-Leads who lead the HelpLine, Peer Support Training Program, and Resource Database, in accessing professional development and wellness supports, and in managing complex situations including vicarious trauma, difficult chatter interactions, and operational stress.&nbsp;</li><li>Support the administrative and technical management and improvements of HelpLine systems.&nbsp;</li><li>Co-write grants with the management team, Peer Support Co-Leads, and program specialists to secure program funding.&nbsp;</li><li>Foster a positive working environment that supports the wellbeing of staff, students, and volunteers.&nbsp;</li><li>Lead the development and maintenance of a centralized contact and relationship tracking system in collaboration with the operations team to strengthen organizational memory and professional relationships. &nbsp;</li><li>Help assess and manage overall capacity across programming, ensuring workloads remain sustainable and wellness is prioritized.&nbsp;</li><li>Continue to develop sustainable program models.&nbsp;</li></ul>Staff Supervision and Development&nbsp;<ul><li>Recruit, select, and orient program staff, in line with HR policies and provincial labour standards.&nbsp;</li><li>Support setting work priorities, developing annual work plans, and establishing clear performance outcomes.&nbsp;</li><li>Build and sustain a team culture of collaboration, accountability, and continuous learning.&nbsp;</li><li>Provide clear responsibilities, effective work processes, and ongoing coaching and mentorship for direct reports.&nbsp;</li><li>Supervise and support program specialists and co-leads while facilitating their leadership in program areas.&nbsp;</li><li>Offer coaching, guidance, and accountability structures that promote long-term program sustainability and healthy team dynamics.&nbsp;</li><li>Encourage team members to develop new skills, take initiative, and grow in their roles.&nbsp;</li><li>Support staff with tracking time off, ensuring alignment with available budgets, and balancing workloads.&nbsp;</li><li>Help navigate challenges related to capacity, boundaries, and community care, especially for those in front-line roles.&nbsp;</li></ul>Relationship Building &amp; External Partnerships&nbsp;<ul><li>Identify opportunities for programming and partnerships that align with YouthLine’s strategic priorities, particularly in school-based outreach, youth advocacy and systems-level change.&nbsp;</li><li>Cultivate and maintain strong relationships with external partners, including school boards, community organizations, advocacy networks, and other HelpLines including supporting the Northern, Rural, Remote and Indigenous Specialist in cultivating and maintaining partnerships and relationships. &nbsp;</li><li>Act as a key representative for YouthLine in select advocacy and outreach spaces.&nbsp;</li><li>Ensure continuity and documentation of relationships and partnerships. &nbsp;</li></ul>Administration and Reporting&nbsp;<ul><li>Recommend updates to operational policies and procedures as needed.&nbsp;</li><li>Oversee program budgets and advise the Executive Director on budgeting priorities.&nbsp;</li><li>Lead the development of program reports for the Board, funders, and membership.&nbsp;</li><li>Maintain clear documentation of program work, contact lists, and planning tools.&nbsp;</li><li>Participate in YouthLine meetings and events as requested.&nbsp;</li><li>Perform other duties as assigned.&nbsp;</li></ul>Supervision&nbsp;Direct Reports:&nbsp;<ul><li>Peer Support Co-Lead, Resources and Technology (1.0 FTE)&nbsp;</li><li>Peer Support Co-Lead, Volunteer Management (1.0 FTE)&nbsp;</li><li>Northern, Rural, Remote and Indigenous Engagement Specialist (0.6 FTE)&nbsp;</li><li>Other staff as required (e.g., summer students, short-term program staff)&nbsp;</li></ul>Indirect Supervision:&nbsp;<ul><li>Training Coordinator (0.8 FTE)&nbsp;</li><li>Shift Supervisors (0.4 FTE)&nbsp;</li><li>Volunteers (~60)&nbsp;</li></ul>Required Skills &amp; Experience&nbsp;<ul><li>Familiarity with trauma-informed practices and peer support principles. Frontline peer support experience a strong asset.&nbsp;</li><li>Strong and nuanced understanding of anti-racism, anti-oppression and intersectional equity principles.&nbsp;</li><li>Strong background in youth programming, with specific experience supporting 2SLGBTQ+ youth.&nbsp;</li><li>Familiar with harm reduction and non-police interventions.&nbsp;</li><li>Familiar with duty to report procedures in Ontario.&nbsp;</li><li>Strong program development skills.&nbsp;</li><li>Experience managing or coordinating outreach and/or advocacy initiatives, especially those engaging youth in rural, remote and/or Northern communities in Ontario.&nbsp;</li><li>Demonstrated experience supervising and mentoring staff.&nbsp;</li><li>Background in facilitating, training, relationship-building with partners such as schools, school board and 2SLGBTQ+ youth-serving organizations.&nbsp;</li><li>Professional experience with communications, marketing and digital storytelling an asset.&nbsp;</li><li>Lived or community connected experience with Northern Ontario is a strong asset.&nbsp;</li></ul>Work Environment&nbsp;<ul><li>Hours: 30 hours/week.&nbsp;</li><li>Location: Remote/hybrid within Ontario.&nbsp;</li><li>Schedule: Flexible hours depending on deliverables. Some evening and weekend work is required.&nbsp;</li><li>Conditions: Primarily computer-based work; extended screen time may be necessary.&nbsp;</li><li>Reports to: Executive Director.&nbsp;</li></ul>Application for Consideration&nbsp;<ul><li>Application deadline:&nbsp;August 24th at 11:59 pm.&nbsp;</li><li>Submit a resume and cover letter to <a href="mailto:jobs@youthline.ca" target="_blank">jobs@youthline.ca</a> focusing on demonstrated skills and why the position appeals to you.&nbsp;</li><li>Due to limited resources and time constraints, only candidates selected for interviews will be contacted.&nbsp;</li><li>Contact <a href="mailto:jobs@youthline.ca" target="_blank">jobs@youthline.ca</a> for questions or accommodation in the application process.&nbsp;</li></ul>LGBT YouthLine only considers applicants who identify as part of the 2SLBGTQ community. Grounded in principles of anti-racism and anti-oppressions, we recognize and encourage applications from communities that are further marginalized in employment opportunities, including: Black, Indigenous, and people of colour, trans-feminine people, disabled people, people with experiences of migration, and people who have experiences of poverty. Applicants are strongly encouraged to self-identify in their cover letters, which will be kept confidential.&nbsp;

Lesbian Gay Bi Trans YouthLine

Programs Manager (0.8 FTE)

TCCSA is seeking one full-time Settlement Services Coordinator plays a key part in promoting social integration and well-being and is responsible for the effective delivery of relevant and efficient settlement programs at our Toronto Centre that help newcomers to successfully integrate into the Canadian society and workplace.&nbsp; The details of this job posting are listed as the follows: &nbsp; Job Title: Program Coordinator - Settlement and Wellness Services Unit: Settlement Hours of Work: 37.5 hours/week (required to work irregular hours including evenings, weekends and some holidays) Application Deadline: August 18 , 2025 Location: In-person, TCCSA Toronto Centre Salary Range: $60,742 to $63,784 per annum (based on experience) Comprehensive benefits including health, dental and Group RRSP plan File #: #11-25&nbsp; Essential Duties and Responsibilities<ul><li>Provide leadership and effective management to a team of IRCC-funded program and support staff in the delivery of settlement, community connections and newcomer mental wellness services at the Toronto Centre;</li><li>Ensure the quality, effectiveness, and timeliness of programs delivered within area of responsibilities to meet the emerging needs of clients;</li><li>Lead staff members in program development, refinement, delivery, and evaluation to meet emerging client for settlement and integration services, program outcomes and also contractual requirements;</li><li>Develop, implement and evaluate long-term and short-term program plans to meet newcomers’ needs;</li><li>Develop and ensure the implementation of outcome measures for programs and recommend program improvement;</li><li>Supervise program staff and manage staff performance, plan and monitor workflow and outcomes to ensure program targets are met;</li><li>Develop and maintain service delivery partnerships with other community service providers to broaden our outreach to clients, facilitate access to settlement as well as community services, and enhance capacities in meeting client needs;</li><li>Prepare and submit timely and accurate statistical and operation status updates and various program reports to Program Manager and Program Director;</li><li>Provide written status reports including detailed program implementation timelines as requested by Program Manager and Program Director;</li><li>Ensure collection and entry of service data into an agency database and the reporting of all relevant data into, iCARE and other funder reporting systems on a regular basis;</li><li>Recruit, train, supervise, and evaluate Settlement staff;</li><li>Keep up-to-date on issues, polices, legislation affecting newcomers;</li><li>Develop effective and creative promotion and outreach strategies to reach clients and also promote programs and services;</li><li>Ensure in-person and online programs and services are culturally sensitive to service recipients, and support unit goals;</li><li>Establish and maintain excellent working relationship and communication with internal and external groups to provide service to special newcomer groups;</li><li>Monitor day to day program budget, expenditures, purchases and use of resources;</li><li>Ensure compliance of policies, standards, guidelines, and quality controls set by TCCSA;</li><li>Work closely with other Program Coordinators to ensure collaborative program delivery and enhance and service coordination;</li><li>Work in all TCCSA service locations as assigned;</li><li>Support and participate in all agency activities, including fundraising initiatives, which may required occasional irregular hours;</li><li>Attend internal/external meetings as required;</li><li>Must be available to work evenings and weekends as needed to support program and service delivery, as well as outreach activities;</li><li>Provides early disclosure on issues / risks to Program Manager and Senior Management as appropriate;</li><li>Responsible for carrying out the above responsibilities and all other duties required by TCCSA.</li></ul>Qualifications<ul><li>University degree or equivalent in Social Sciences or a related discipline;</li><li>Minimum of five years’ experience in settlement and/or community service is required, with at least two years in relevant management role;</li><li>Proven abilities in program organization and community outreach;</li><li>Demonstrated leadership skills with knowledge on motivation, team building, effective decision making, delegation, conflict management, and problem solving;</li><li>Demonstrated skills in leadership, conflict resolution, planning, organization and time management;</li><li>Excellent knowledge and experience in working with diverse cultural and social backgrounds of communities;</li><li>Strong Knowledge of wellness program development and community resources;</li><li>Excellent writing skills and an ability to write for, and make content accessible to all levels of users;</li><li>Excellent knowledge of local systems, services and resources relevant to newcomer settlement;</li><li>Experience in developing and managing effective settlement services for newcomers, and community-based programs and activities;</li><li>Excellent inter-personal skills; demonstrated teamwork experience and ability to establish and maintain excellent working relationships with stakeholders and community partners;</li><li>Attention to detail and ability to track multiple projects and deadlines;</li><li>Proficiency in written and spoken English, as well as a second language commonly used by predominant clientele, such as Cantonese, Mandarin;</li><li>Proficiency with OCMS, MS Office, Google Services, Zoom, and other videoconferences, that facilitate work and communication, knowledge in graphic software such as Canva is an asset;</li><li>Knowledge of information-gathering tools and techniques;</li><li>Ability to perform detailed planning, information analysis, and report preparation;</li><li>Ability to work effectively both independently and as part of a team;</li><li>Must be available to work evenings and weekends as needed to support program and service delivery, as well as outreach activities;</li><li>Must be legally entitled to work in Canada;</li><li>Proof of a clear “Vulnerable Sector Screening” with a local police service is mandatory;</li><li>Able to travel in the GTA, has a valid Ontario Driver’s license and access to a car is an asset.</li></ul>Application Please send resume and cover letter to TCCSA through email: <a href="mailto:recruit@tccsa.org" target="_blank">recruit@tccsa.org</a>&nbsp; Applicants should quote File #11-25 Program Coordinator - Settlement and Wellness Services on the application. We thank you to all those who are interested in this position.&nbsp; Only selected candidates will be contacted for an interview. No telephone call inquiries.&nbsp; TCCSA is an equal opportunity employer. TCCSA welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection.

The Cross-Cultural Community Services Association

Program Coordinator - Settlement and Wellness Services

About YOU You are a compassionate, skilled, and client-centered mental health professional with a Master’s degree in Social Work or an equivalent field, and are registered or eligible for registration with the Ontario College of Social Workers or the College of Registered Psychotherapists. You bring at least three years of direct clinical experience working with children, youth, and families using a range of therapeutic modalities, including individual, family, and group therapy. You have experience supporting individuals with complex needs and dual diagnoses, such as ASD or FASD, and are confident in applying a trauma-informed, culturally sensitive, and strengths-based approach to care.Your practice is grounded in evidence-based frameworks, and you're comfortable working both independently and collaboratively in interdisciplinary settings. You have strong communication, case management, and organizational skills, and are adept at navigating community systems to advocate effectively for clients. You’re flexible, responsive, and committed to meeting families where they are—whether in their homes, schools, or other community spaces. You're technologically proficient, familiar with virtual care environments, and possess a valid driver’s license and access to reliable transportation.Above all, you are passionate about supporting children and families through intensive, meaningful interventions that promote resilience, safety, and long-term wellbeing.About ROCK ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEAs part of the Intensive services team, you will report to the Manger of Intensive services and work to provide consistent, high quality, in-home mental health interventions that foster positive outcomes and provide nurturing relationships for children, parents, and caregivers based on current research and best practices. The Intensive Therapist will work with individuals with complex needs / dual diagnoses and is expected to work collaboratively with internal and external service partners to provide optimal care. You will prioritize client safety by adhering to established policies and guidelines that ensure consistency in the delivery of quality and safe care and, by identifying and reporting any client safety incidents. You are also committed to supporting client-centered care by adhering to ROCK’s principles.Please note that this is a&nbsp;contract full-time position, working 35 hours per week covering a staff leave with a planned end date of September 28th 2026 or until the staff on leave returns, whichever is earlier.Who we’re looking for:<ul>	<li>A Master of Social Work degree or equivalent from a recognized university.&nbsp;</li>	<li>Eligibility for registration with the College of Social Workers and Social Service Workers and/or the College of Registered Psychotherapists of Ontario (CRPO).&nbsp;</li>	<li>A minimum of three (3) years clinical experience in family, individual, and parent-child therapy, as well as some experience leading groups. It is expected that this experience will have included appropriate supervision.&nbsp;</li>	<li>Experience with Dual Diagnosis (ie. ASD, FASD) is considered an asset.&nbsp;</li>	<li>Evidence of a theoretical framework which guides clinical work, is compatible with the agency’s approach and reflects an understanding of crisis theory.&nbsp;</li></ul>&nbsp;What will help you succeed:<ul>	<li>Excellent communication skills, both written and oral, are essential</li>	<li>Demonstrated ability to apply relevant knowledge and training to the assessment and treatment of children and their families.&nbsp;</li>	<li>Strong case management skills&nbsp;</li>	<li>Strong organizational and administrative skills.</li>	<li>Sound decision making and problem-solving skills</li>	<li>A proven ability to work independently</li>	<li>Proficient in the use of technology and working in a virtual environment; MAC OS operating systems; strong MS Word and Excel competencies are essential; expertise in the use of PowerPoint is an asset</li></ul>Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model.&nbsp; Positions are located in the&nbsp;Halton&nbsp;Region and travel between sites may be required.

Reach Out Centre for Kids (ROCK)

Therapist

20660 – 48 Ave, Langley, B.C. V3A 3L6 | Phone: 604-530-1115 | Fax: 604-530-8851 | email: <a href="mailto:info@langleyhospice.com" target="_blank">info@langleyhospice.com</a><a href="http://www.langleyhospice.ca" target="_blank">www.langleyhospice.ca</a> | Registered Charity Number: 119005353 RR0001LANGLEY HOSPICE SOCIETYJob Description: Children &amp; Youth Bereavement Support WorkerAccountability:The Children &amp; Youth Bereavement Support Worker reports directly to the Executive Director or designate, and works collaboratively with the Children &amp; Youth Program Coordinator, with additional support from senior program staff and the Executive Director or designate.General:The Children &amp; Youth Bereavement Support Worker will provide grief support through 1:1 and group settings with a focus on art, recreation and play-based supports for grieving children and teens. They will assist with the development and delivery of child and family focused activities, seasonal day camps and summer programming, and relevant workshops and/or information sessions for clients, schools, and other community organizations. The Support Worker will in conjunction with the Children &amp; Youth Program Coordinator ensure program delivery meets the needs of our clients and is consistent with the mission and mandate of the Society.This is a full-time, in-person role, working from our Supportive Program Centre in Langley, BC, and based on 37.5 hours per week. Wage: $27.00/hourly with full benefits.DUTIES &amp; RESPONSIBILITIES • Facilitates intakes with parents/guardians and assesses children and teens for one to one and group support participation and/or other services as appropriate; ensuring parental consent and follow-up. • Provides one to one and group support and other relevant programming that is art, recreation and play-based, and inclusive of both children and teens. • Provide education and outreach support for local schools and community organizations; liaising and building relationships with local school counsellors and teachers. • In collaboration with other staff, is responsible for the development and delivery of relevant workshops and training for schools, and other organizations focused on understanding the impacts of loss, and supporting grieving children and teens. • Develop and deliver seasonal day programs and other activity-based events and programs for grieving children and teens and their families. • Ongoing collaboration with other program staff (Adult Bereavement and Palliative Support) to ensure that program and service development and delivery is proactive and responsive to needs of our clients and community; and participate in delivery of C&amp;Y content for Hospice Training Program. • Ongoing collaboration with the Volunteer Engagement Coordinator around the ongoing recruitment, engagement, support and training of volunteers through the C&amp;Y program. • Work in collaboration with Langley Hospice Society staff and/or volunteers in the planning and implementation of programs and events as appropriate. • Performs other related duties as assigned. • Gathers, records, maintains, evaluates and reports program information to the Executive Director on a monthly basis, provides an annual Program Report, and other reporting by request. • Responds to the requests of people, in person, over the phone and via email in a courteous, respectful and timely manner.<a href="mailto:info@langleyhospice.com" target="_blank">mailto:info@langleyhospice.com</a>20660 – 48 Ave, Langley, B.C. V3A 3L6 | Phone: 604-530-1115 | Fax: 604-530-8851 | email: <a href="mailto:info@langleyhospice.com" target="_blank">info@langleyhospice.com</a><a href="http://www.langleyhospice.ca" target="_blank">www.langleyhospice.ca</a> | Registered Charity Number: 119005353 RR0001 • Participates in monthly staff and program meetings, training programs and workshops as required. • Maintains a current knowledge of our approach to providing support and adheres to all Langley Hospice Society policies and procedures.QUALIFICATIONS • A combination of education and experience and/or relevant professional degree. • Additional education/training and experience with grief support, hospice/palliative care is an asset. • Minimum of 3 years of experience working directly with children and youth in one-to-one and/or group settings. • Successful completion of a criminal record check. • Must maintain a valid BC Driver’s License and have regular access to a vehicle.SKILLS AND ABILITIES • Experience working with children and teens. • Knowledge of child and teen development. • Understanding of the use of art, recreation and play-based supports as a way of helping children and teens explore difficult thoughts and emotions. • Creative; ability to develop engaging and age appropriate, art, recreation and play-based activities; values play and recreation as a mode of communication with children and youth. • High level of diplomacy, discretion and confidentiality as well as the ability to interact effectively with children, parents, staff, volunteers and the public. • Recognize the importance of peer support group work in addition to staff and/or volunteer-led one-to-one sessions with children and youth. • Sense of fun and adventure while maintaining a balance of energy, flexibility, and responsibility; is physically active and in good health. • Caring, compassionate, warm, friendly and confident. • Flexibility required in hours worked to accommodate client needs, this can include after school, evening and weekend and weekend scheduling. • Excellent written, oral and interpersonal skills. Experience with report writing, and program outlines. • Strong organizational and computer skills including the ability to work on a variety of projects simultaneously. Experience with data entry, word, PowerPoint, excel, Gmail, Canva, etc., • Comfortable with developing material and interacting on behalf of the organization via social media (Facebook, Instagram, other…) • Ability to work well both independently and as part of a team. Interested applicants should submit a resume and cover letter via email: <a href="mailto:shannon@langleyhospice.ca" target="_blank">shannon@langleyhospice.ca</a>Attention: Shannon Todd Booth, Executive Director. No Phone Calls Please.C&amp;Y Bereavement Support Worker Job Description – July 2025<a href="mailto:info@langleyhospice.com" target="_blank">mailto:info@langleyhospice.com</a><a href="mailto:shannon@langleyhospice.ca" target="_blank">mailto:shannon@langleyhospice.ca</a>Interested applicants should send a resume AND cover letter via email: <a href="mailto:shannon@langleyhospice.ca" target="_blank">shannon@langleyhospice.ca</a>, Attention: Shannon Todd Booth, Executive Director.

11 Child & Youth Worker Full Time Jobs