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FAMILY &amp; CHILD WORKER (BILINGUAL)A&nbsp;Frenchversion&nbsp;follows&nbsp;below&nbsp;/&nbsp;Une&nbsp;version&nbsp;françaisesuit&nbsp;ci-dessousReports to: Program Manager Job Type: Full-time (35 hours per week) Pay Scale: $30.00–$34.00 Location: Ottawa Application Deadline: Applications will be accepted until the position is filled. Number of Positions: 1ABOUT YOUYou are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change.ABOUT THE ROLEThe Child &amp; Family Worker plays a key role in supporting children, individuals, and families through BWCS’s Mental Health &amp; Wellness programs. In this role, you will provide assessments, emotional and behavioural support, case management, counselling, advocacy, and group facilitation.&nbsp;You will work with families to identify strengths, clarify needs, build goals, and explore pathways toward improved emotional wellness, stability, and connectedness. Your work will include supporting clients experiencing social, emotional, behavioural, or systemic challenges, and helping them navigate community, school, health, and social service systems.&nbsp;You will provide culturally responsive, trauma-informed support that promotes safety, empowerment, and positive change. You will adapt your approach to meet clients where they are and ensure services are accessible, affirming, and responsive to the unique needs of Black and racialized families.ABOUT WHO WE SUPPORTBritannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in the Britannia Woods neighborhood, and surrounding areas have access to the mental health &amp; wellness, social, educational, food security, and recreational supports necessary for optimal well-being.ABOUT DIVERSITY AT BWCSAt BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered.KEY RESPONSIBILITIES<ul><li>Assesses and identify children, individuals and their family strengths and needs, according to program goals.</li><li>Construct support maps and explore goals in conjunction with family/individual/children needs.</li><li>Provide case management and resource navigation support for families, individuals, and children.</li><li>Provide group facilitation and programming support for families, individuals, and children.</li><li>Provide crisis counselling and mediation support to families, individuals, and children.</li><li>Act as an advocate within academic &amp; child welfare systems.</li><li>Support clients in navigating societal social systems / health systems.</li><li>Provide mentorship/sponsorship support.</li><li>Follow program guidelines regarding confidentiality, case notes, reports, record keeping etc.</li><li>Carries out discharge planning and service evaluation with families, individuals and children.</li><li>Actively participates and makes use of ongoing clinical supervision.</li><li>Work flexible hours to meet the needs of clients — including some evenings.</li><li>Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.</li><li>Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.</li><li>Assumes other responsibilities as assigned from Mental Health &amp; Counselling Director.</li></ul>QUALIFICATIONS<ul><li>Bachelor of Social Work (BSW), Social Service worker or a degree in counselling or other related social sciences.</li><li>Must be a member in good standing with a regulated professional college (i.e., CRPO, OCSWSSW).</li><li>Knowledge and experience working with Black and racialized families, individuals, and children.</li><li>Knowledge and experience working with families, individuals and children who coexist with hardships related to poverty, discrimination, and other societal inequities.</li><li>A minimum of 2–3 years’ professional experience working with Black and racialized families, individuals and children with concerns related to mental health and other emotional/behavioral concerns.</li><li>Lived experience of Black/other racialized communities in Ottawa is an asset.</li><li>Experience with developing and facilitating group programming focusing on mental and emotional health and other emotional/behavioral barriers.</li><li>Excellent interpersonal skills; strong oral and documentation skills.</li><li>Bilingualism is an asset (English, French, Somali, Arabic, etc.).</li><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other databases.</li><li>A valid driver’s license and access to a vehicle is mandatory.</li></ul>WHAT WE OFFERBWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities.APPLICATION PROCESSWe are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. We thank all applicants for their interest; however, only those selected for an interview will be contacted.If you require accessibility accommodation during this process, please email <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> and we will work with you to ensure your needs are met.FrançaiseTRAVAILLEUR·SE AUPRES DES ENFANTS ET DES FAMILLES (BILINGUE)Relève de : Gestionnaire de programme Type de poste : Temps plein (35 h/semaine) Échelle salariale : 30,00 $ – 34,00 $ Lieu : Ottawa Date limite : Les candidatures seront acceptées jusqu’à ce que le poste soit pourvu Nombre de postes : 1À PROPOS DE VOUSVous êtes une personne compatissante et ingénieuse, dévouée à soutenir les enfants, les individus et les familles racialisés dans le dépassement des obstacles et le développement de leur résilience. Vous croyez au pouvoir des interventions fondées sur des données probantes et culturellement adaptées, et vous vous engagez à favoriser un environnement de soutien où les enfants, les individus et les familles racialisés peuvent s’épanouir et se sentir en sécurité. La connaissance des systèmes, l’empathie, la sécurité et un esprit de collaboration doivent être les caractéristiques de votre approche, alors que vous accompagnez les familles, individus et enfants racialisés dans leur cheminement unique vers un changement positif.À PROPOS DU POSTEL’Intervenant(e) auprès des enfants et des familles joue un rôle clé dans la prestation des programmes de santé mentale et de bien-être de BWCS. Dans ce poste, vous offrirez des évaluations, du soutien émotionnel et comportemental, de la gestion de cas, du counseling, du plaidoyer et de l’animation de groupes.Vous travaillerez avec les familles pour identifier leurs forces, clarifier leurs besoins, établir des objectifs et explorer des avenues vers un mieux-être émotionnel, une plus grande stabilité et des relations renforcées. Vous soutiendrez les personnes confrontées à des défis sociaux, émotionnels, comportementaux ou systémiques et les aiderez à naviguer dans les systèmes communautaires, scolaires, sociaux et de santé.&nbsp;Vous offrirez un soutien culturellement adapté et informé par les traumatismes, favorisant la sécurité, l’autonomisation et le changement positif. Ce rôle exige du professionnalisme, de la flexibilité, des limites claires et la capacité de bâtir des relations de confiance dans divers milieux communautaires, tout en veillant à rendre les services accessibles, sécuritaires et adaptés aux besoins uniques des familles noires et racialisées.À QUI NOUS OFFRONS NOTRE SOUTIENBWCS s’engage à garantir que les résidents de la ville d’Ottawa, du quartier Britannia Woods et des environs aient accès aux services nécessaires à leur bien-être : santé mentale, bien-être, soutien social, éducation, sécurité alimentaire et loisirs.À PROPOS DE LA DIVERSITÉ À BWCSChez BWCS, nous cultivons activement un environnement inclusif et équitable où la diversité s’épanouit. Nos services et notre personnel reflètent les diverses cultures, langues et expériences vécues de notre communauté. Nous nous engageons à ce que chaque individu et famille bénéficie d’un soutien informé, sensible, sécuritaire, respectueux et opportun, et à ce que tous les membres de notre équipe se sentent valorisés et autonomisés.RESPONSABILITÉS PRINCIPALES<ul><li>Évaluer et identifier les forces et besoins des enfants, individus et familles selon les objectifs du programme</li><li>Élaborer des plans de soutien et explorer des objectifs en collaboration avec les familles, individus et enfants</li><li>Offrir de la gestion de cas et du soutien à la navigation des ressources</li><li>Animer et soutenir des programmes de groupes pour enfants, individus et familles</li><li>Offrir du counseling de crise et du soutien à la médiation</li><li>Agir comme défenseur dans les systèmes scolaires, communautaires et de protection de l’enfance</li><li>Soutenir les clients dans la navigation des systèmes sociaux, communautaires et de santé</li><li>Offrir du mentorat et du parrainage</li><li>Respecter les lignes directrices du programme (confidentialité, notes de cas, rapports, tenue de dossiers)</li><li>Effectuer la planification de fin de service et l’évaluation</li><li>Participer activement à la supervision clinique continue</li><li>Travailler selon un horaire flexible, incluant certaines soirées</li><li>Collaborer avec les intervenants communautaires et utiliser efficacement les ressources disponibles</li><li>Mettre en œuvre le modèle thérapeutique SNAP basé sur le cadre TCC et intégrer d’autres approches thérapeutiques au besoin</li><li>Effectuer toutes autres tâches assignées par la direction de la Santé mentale et du Counseling</li></ul>QUALIFICATIONS<ul><li>Baccalauréat en travail social (B.T.S.), intervenant en services sociaux, ou diplôme en counseling ou dans d’autres sciences sociales connexes.</li><li>Être membre en règle d’un ordre professionnel réglementé (CRPO, OCSWSSW)</li><li>Connaissance et expérience auprès des familles noires et racialisées</li><li>Connaissance des défis liés à la pauvreté, la discrimination, les barrières systémiques et les inégalités sociales</li><li>Minimum de 2 à 3 ans d’expérience professionnelle auprès d’enfants et familles ayant des préoccupations liées au comportement, à l’émotionnel ou à la santé mentale</li><li>Expérience en développement et animation de programmes de groupe axés sur le bien-être mental et émotionnel</li><li>Compétences interpersonnelles exceptionnelles; solides aptitudes en communication orale et écrite</li><li>Bilinguisme un atout (anglais, français, somali, arabe, etc.)</li><li>Maîtrise de MS Office (Word, Excel, PowerPoint, Outlook) et d’autres bases de données</li><li>Permis de conduire valide et accès à un véhicule obligatoire</li><li>Expérience vécue au sein de communautés noires ou racialisées considérée comme un atout</li></ul>CE QUE NOUS OFFRONSBWCS offre un milieu de travail dynamique avec de nombreuses possibilités de développement professionnel dans un environnement de soutien. En tant que membre de l’équipe, vous aurez un impact significatif sur le bien-être des enfants et des familles en les aidant à accéder aux ressources essentielles et à obtenir des résultats positifs. Si vous êtes engagé envers l’équité, l’innovation et des pratiques culturellement adaptées, nous vous invitons à joindre notre mission visant à bâtir des communautés plus résilientes et en meilleure santé.PROCESSUS DE CANDIDATURENous sommes un employeur garantissant l’égalité des chances. Les personnes intéressées sont invitées à soumettre un CV détaillé et une lettre de motivation par courriel à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.Si vous nécessitez des mesures d’adaptation durant le processus, veuillez écrire à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> et nous veillerons à répondre à vos besoins.

Britannia Woods Community House

Child & Family Worker

WHO WE ARE Up With Women / Exponenti’elles “UWW/EXP” is a national charity dedicated to helping women and gender diverse individuals experiencing low income build a sustainable pathway out of poverty and realize their full potential. Currently serving in 5 provinces (British Columbia, Alberta, Ontario, Quebec and Nova Scotia) and growing, UWW/EXP is committed to serving our clients in the official language of their choice, anywhere within our service areas. WHAT WE CAN OFFER We are&nbsp;a team of passionate, innovative professionals, many with lived experience of the intersecting issues of poverty. We are flexible, pro-parent, pro-mental health, and pro-human. Together, we take pride in cultivating a thriving and enjoyable workplace that values diversity, equity, and inclusion.&nbsp;<a href="https://vimeo.com/949686294/b0db104ed9" target="_blank">Click here</a> to hear directly from our employees about what it’s like to work with us. Benefits: Health Plan (Paramedical and Dental), Health Spending Account, group insurance (Life, Dependent Life, AD&amp;D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc.), birthday off, internal psycho-social resources, access to one on one coaching as available, and a positive and innovative office culture grounded in our core values of humanity, integrity, humour and results. Expected hiring salary range: &nbsp;$ 56,000 &nbsp;– $ 61,000 WHO YOU ARE You share our passion for gender equity and poverty reduction and thrive in a collaborative values-based culture where creativity and innovation are rewarded. You are a self-starter with front-facing experience supporting a diverse array of clients within the social services sector who understands the importance of teamwork and collaboration. You are a professional with excellent interpersonal skills who is excited about the opportunity to work and grow in a proven, innovative, and entrepreneurial high-impact charity. Your commitment to teamwork, partnership, collaboration, trauma-informed practice and empowerment will help our team and organization ensure that more women and gender diverse individuals in need are well-served and on a sustainable pathway out of poverty. Reporting to the Manager, Partnership Development and Outreach, you will be responsible for achieving client recruitment and enrollment goals for UWW/EXP’ programs and services. The Bilingual Partner Development and Outreach Specialist- Northern Ontario will build and maintain trusting meaningful relationships with community partners to generate program applicants who are committed to taking steps toward a meaningful career via UWW/EXP’ programs. You will be accountable for meeting partner development and outreach targets and growing our program opportunities to align with our strategic plan. You are comfortable connecting with people from various backgrounds that align with the strategic UWW/EXP’s community outreach plan. You will be responsible for identifying, prioritizing, and developing relationships with stakeholders within the community to cultivate participant applicant pipelines, relevant referrals and opportunities. You are based in Northern Ontario but will be responsible for outreach activities in Timmins, North Bay, Sudbury and the surrounding areas. WHAT YOU WILL DO Partnership Development&nbsp; • Develop and maintain new and existing partnerships with community agencies, Canadareer development organizations, transitional living centres, shelters, drop-in centres, immigrant and health programs and centres and any other community service organizations whose clients can benefit from the services of Up With Women/ Exponenti’elles. • Seek out new relationships by creating appointments and opportunities through cold calling, email campaigns, social media tools, and other prospecting techniques. • Execute creative follow-up efforts that result in maintaining and establishing trusting meaningful relationships. • Develop, organize, and lead a partnership development plan that will create and maintain partnerships with community organizations that will mutually support the needs of the communities we serve. &nbsp;• Deliver informative and engaging presentations to community partners, and prospective clients virtually and/or in person and build ongoing relationships with community partner agencies and their staff. • Network and represent to improve the presence and reputation of UWW/EXP. • Assist the UWW/EXP teams in spreading brand awareness through organizing and participating in lead generation activity including program events, job fairs, community education efforts, and marketing campaigns, and others as required. • Plan, organize and help secure guest speakers for presentations. • Deliver key program activities, including client outreach and recruitment. • Monitor implementation of program processes and policies for the purposes of high-quality service delivery and continuous quality improvement • Maintain partner records in Salesforce, including creation of new partners and all required information, and entry of all communications, including presentations, phone calls, emails, etc. • Conduct regular data reviews, ensuring completeness and accuracy of data entered regarding key metrics&nbsp; • Run reports as needed regarding key performance indicators and outcomes. • Facilitate positive relations within the program team, with other departments within UWW/EXP, and with stakeholders at large. • Support the program teams in understanding the outcomes of partner development and outreach activities for the purpose of program planning. • Support the management team to effectively resolve issues and respond to sensitive inquiries and concerns from referral partners. • Develop and maintain a deep understanding of UWW/EXP’s suite of services and value proposition to engage new and existing participants to UWW/EXP coaching program. Other duties assigned as required. WHAT YOU OFFER Required • 4+ years of successful value/benefit propagation, relationships building or community reach-out experience and a proven track record. • Results-driven and demonstrated ability to meet performance targets by deadlines and critical time periods. &nbsp;• Experience with the prospecting process and the sales/partner development cycle. • Strong expertise in client and community service with an orientation toward innovation and collaboration. • Communication skills: You have exceptional oral and written skills. You are comfortable in face-to-face and virtual meetings, communicating by telephone, in-person, or email to answer inquiries and coordinate details. You can foster and nurture internal and external relationships with participants, colleagues, funders, community and employer partners, and other stakeholders. &nbsp; • Highly motivated, self-driven, result-oriented, strategic, logical, and methodical thinker. • Ability to work independently and as part of a team. • Innovative, adaptable, and self-motivated with demonstrated ability to work independently and manage own workload and time. • Demonstrable ability to exhibit a high level of sensitivity, relatability, and emotional intelligence. You understand the socio-economic and mental health barriers faced by persons of all backgrounds. You have an understanding of the relevant experiences of diverse community members, including new Canadians, people with disabilities, LGBTQ, low-income, and racialized groups. • Must be able to inspire loyalty and trust with internal and external contacts. &nbsp;• Proficiency with Microsoft Office, Salesforce (or other CRM) and Planner (or other project management software) and the ability to easily learn new tools that enhance efficiency and effectiveness. • Previous experience, exposure, or understanding of social services, or a related discipline. •&nbsp; Perfectly Bilingual, French and English (both written and spoken) Preferred<ul><li>Lived experience of poverty and intersecting barriers is an asset.</li></ul>French version follows / La version en français est ci-dessous.&nbsp;Spécialiste en Développement et Sensibilisation Communautaire (Nord de l’Ontario), BilingueNOTRE ORGANISME Up With Women Exponenti’elles “UWW/EXP” est un organisme de bienfaisance national en plein essor qui aide les femmes et les personnes de diverses identités de genre à trouver une voie durable pour se sortir définitivement de la pauvreté et atteindre leur plein potentiel. Présent actuellement dans 5 provinces (Québec, Ontario, Alberta, Colombie-Britannique et Nova Scotia), notre organisme s’engage à offrir ses services dans les deux langues officielles partout où il œuvre.&nbsp; NOTRE CULTURE Notre équipe réunit des personnes passionnées et créatives, spécialisées dans leur domaine et dont bon nombre a une expérience vécue des enjeux croisés de la pauvreté. Nous sommes favorables à la flexibilité, à la famille et à la santé mentale. Bref, nous sommes pro-humains. Ensemble, nous cultivons avec fierté un milieu de travail florissant et stimulant qui valorise la diversité, l’équité et l’inclusion.&nbsp;Voici quelques <a href="https://vimeo.com/949686294/b0db104ed9" target="_blank">témoignages</a> de membres de notre personnel sur notre culture de travail. Avantages sociaux : Régime de soins de santé (paramédicaux et dentaires), compte de dépenses de santé, assurance collective (vie, vie des personnes à charge,&nbsp;MMA), régime de tranquillité d’esprit (c.-à-d. médicaments sur ordonnance, soins dentaires accidentels, soins hospitaliers, etc.), congé d’anniversaire, ressources psychosociales internes, accès à un encadrement individuel, le cas échéant, ainsi qu’une culture d’entreprise positive et novatrice, fondée sur nos valeurs fondamentales d’humanité, d’intégrité et d’humour, orientée vers des résultats. Echelle salariale d'embauche&nbsp;: &nbsp;$ 56,000 &nbsp;– $ 61,000 PROFIL RECHERCHÉ&nbsp; Vous partagez notre passion pour l’équité des genres, la réduction de la pauvreté et vous vous épanouissez dans une culture collaborative fondée sur des valeurs où la créativité et l’innovation sont récompensées. Vous êtes une personne entreprenante qui possède une expérience de première ligne dans le soutien d’une clientèle diversifiée du secteur des services sociaux et qui comprend l’importance du travail en équipe et de la collaboration. En plus de faire preuve d’un grand professionnalisme, vous manifestez d’excellentes compétences interpersonnelles et êtes enthousiaste à l’idée de travailler et de grandir au sein d’un organisme de bienfaisance reconnu, novateur et entrepreneurial à un fort impact.&nbsp; Votre engagement à l’égard du travail d’équipe, du partenariat, de la collaboration, de la pratique tenant compte des traumatismes et de l’autonomisation aidera notre équipe et notre organisme à s’assurer qu’un plus grand nombre de femmes et de personnes de diverses identités de genre dans le besoin reçoivent l’aide dont elles ont besoin afin de trouver une voie durable pour se sortir de la pauvreté.&nbsp; Relevant du Responsable, Sensibilisation et Développement de Partenariats, vous serez responsable de la réalisation des objectifs de recrutement et d’inscription de nouveaux clients aux programmes et services d’UWW/EXP. &nbsp; Le Spécialiste en Développement et Sensibilisation communautaire sera le garant de rapports étroits avec les partenaires communautaires, permettant ainsi d’identifier de nouveaux candidats, engagés à donner un nouvel élan à leur carrière, par le biais des programmes UWW/EXP. Vous êtes redevable de la réalisation des objectifs liés à la mobilisation de nouveaux partenaires, à l’exécution de nos programmes et à la création de nouvelles opportunités, conformément à notre plan stratégique. &nbsp;Vous avez une aisance relationnelle vous permettant d’interagir avec des personnes de divers horizons et milieux sociaux, dans le cadre du plan stratégique de sensibilisation communautaire de UWW/EXP. &nbsp;Vous aurez en charge l’identification, le développement et la hiérarchisation des relations avec les différents intervenants de la communauté, afin de créer et d’entretenir un pipeline de candidats potentiels, de recommandations et d’opportunités pertinentes.&nbsp; Vous êtes basés dans le Nord de l'Ontario mais êtes responsable des activités de sensibilisation à Timmins, North Bay, Sudbury et les environs. VOS RESPONSABILITÉS Développement de partenariats&nbsp; • Créer de nouveaux partenariats, entretenir les relations déjà en place avec les organismes communautaires, les centres de développement de carrière, les maisons de transition, les centres de réfugiés, les centres d’accueil, les centres de santé pour les immigrants et tout autre organisme de services communautaires dont les clients pourraient bénéficier des services de UWW/EXP.&nbsp; • Prospecter de nouveaux réseaux de contact en prenant des rendez-vous et en créant des opportunités à travers différentes techniques d’appel à froid, e-mailing, réseaux sociaux et autres.&nbsp; • Mettre en œuvre des outils novateurs de suivi et de maintien de relations de confiance avec les partenaires.&nbsp; • Élaborer et mettre en œuvre un plan de développement de partenariats qui permettra de créer et d’entretenir des relations privilégiées avec les organismes communautaires, pour répondre mutuellement aux besoins des communautés que nous servons.&nbsp; • Animer des séances informatives et engageantes avec les partenaires communautaires et clients potentiels, en virtuel ou en présentiel, en assurant un suivi et contact continus, à la fois avec les organismes partenaires et leur personnel. &nbsp; • Créer un réseau de contacts et être un réel ambassadeur d’UWW/EXP pour développer sa présence et réputation sur le marché.&nbsp; • Apporter du support aux équipes UWW/EXP pour promouvoir la marque, en organisant et en participant à des activités génératrices de prospects, auprès de salons de l’emploi, centres communautaires, Canadampagnes marketing…et autres&nbsp; • Planifier, organiser et contribuer à l’identification de conférenciers pour les évènements.&nbsp; • Exécuter les activités clés du programme, y compris le recrutement et la sensibilisation des clients.&nbsp; • Assurer la mise en place de processus et de procédures permettant un service de qualité élevé et s’inscrivant dans un processus d’amélioration continue.&nbsp; • Créer, mettre à jour et assurer la précision des informations relatives aux dossiers des partenaires sur la plateforme Salesforce, y compris la saisie des correspondances, les présentations, les appels téléphoniques, les courriels, etc.&nbsp; • Effectuer des analyses régulières des données, en veillant à l'exhaustivité et à l'exactitude des données saisies concernant les indicateurs clés. • Réaliser des rapports, selon les besoins, concernant les indicateurs de performance clés et les résultats. • Coordonner les interactions en interne, aussi bien avec l’équipe programmes qu’avec les autres départements de UWW/EXP et tout autre interlocuteur, en privilégiant un climat de travail positif.&nbsp; • Soutenir les équipes de programme dans la compréhension des résultats des activités de développement et de sensibilisation des partenaires dans le but de la planification des programmes. • Soutenir l'équipe de gestion pour résoudre efficacement les problèmes et répondre aux demandes et préoccupations sensibles des partenaires de référence. • Développer et maintenir une compréhension approfondie de la gamme de services offerts par UWW/EXP ainsi que sa proposition de valeur, en vue d’attirer de nouveaux participants et entretenir ceux déjà existants.&nbsp; Autres tâches pourraient vous être attribuées au besoin. &nbsp;&nbsp; VOS COMPÉTENCES&nbsp; Obligatoires • 4+ans d’expérience réussie et prouvée dans l’engagement et la sensibilisation communautaire et la création de partenariats solides.&nbsp; • Axé sur les résultats avec une capacité prouvée à atteindre les objectifs de performance dans les délais impartis, et qui sont parfois très réduits. &nbsp;&nbsp; • Expérience en prospection et en développement du cycle commercial/partenaires. &nbsp; • Expertise en service à la clientèle et à la communauté, orientée vers l’innovation et la collaboration.&nbsp; Communication : Vous avez des compétences orales et écrites exceptionnelles. Vous êtes à l’aise à prendre la parole en public dans des réunions en présentiel mais aussi en virtuel, par téléphone et par courriel, pour répondre et coordonner les demandes de renseignements reçues. Vous êtes capable de promouvoir et d’entretenir les relations internes et externes avec toutes les catégories d’intervenants, collègues, donateurs, partenaires communautaires etc… &nbsp;&nbsp; • Très motivé, autonome, axé sur les résultats, penseur stratégique, logique et méthodique.&nbsp; • Capable de travailler de manière autonome et en équipe. &nbsp; • Créatif, flexible et enthousiaste, vous avez une expérience probante de travail de manière indépendante, à gérer son propre temps et charge de travail.&nbsp; • Vous faites preuve d'un haut niveau de sensibilité, d'aisance relationnelle et d'intelligence émotionnelle. Vous comprenez les obstacles socio-économiques et de santé mentale auxquels sont confrontés les personnes de toutes origines. Vous comprenez les expériences pertinentes de divers membres de la communauté, y compris les nouveaux Canadiens, les personnes en situation de handicap, la communauté LGBTQ, les personnes à faible revenu et les groupes racisés.&nbsp; • Vous inspirez loyauté et confiance auprès des intervenants internes et externes. &nbsp; • Vous maîtrisez Microsoft Office, Salesforce (ou tout autre logiciel de gestion de la relation client) et Planner (ou tout autre logiciel de gestion de projet) avec une capacité à apprendre facilement de nouveaux outils, dans le souci d’amélioration de la rentabilité et de l’efficacité.&nbsp; • Une expérience préalable, expérience personnelle vécue ou une compréhension des services sociaux, ou d’une discipline connexe • Maîtrise du français et de l’anglais, à l’écrit comme à l’oral.&nbsp; . Atouts&nbsp; • Avoir vécu/dépassé des obstacles liés à la pauvreté est un atout. &nbsp;

Up With Women/Exponenti'elles

Bilingual Partner Development and Outreach Specialist (Northern Ontario)

Impact Starts at&nbsp;UNICEF Canada&nbsp;JOIN OUR TEAM AS A DATA INTEGRATION DEVELOPER&nbsp;&nbsp;Are you a data integration developer with a passion for building seamless systems and driving meaningful impact? Looking to use your expertise to drive change and make a direct impact on the lives of children? &nbsp;Join UNICEF Canada – one using Canada’s most respected and historic charities – and be part of a highimpact, mission-driven team&nbsp;working across Canada and globally to create a better world for children. &nbsp;We are seeking a talented individual for the role of Officer, Digital Performance Marketing&nbsp;&nbsp;Position Details &nbsp;Position Title:&nbsp;Officer, Digital Performance Marketing&nbsp;Employment Type:&nbsp;Full-time, Permanent (Vacant)&nbsp;Reports to:&nbsp;Senior Manager, Digital Marketing &nbsp;Direct Reports:&nbsp;0&nbsp;Salary Range: &nbsp;$53,000 to $55,000 per year annually with benefits and 3 weeks paid vacation&nbsp;Work Location:&nbsp;Toronto &nbsp;Work Environment:&nbsp;UNICEF Canada currently operates under a Flexible-Hybrid model that requires team members to attend the office at least 2 days/week. &nbsp;Why UNICEF &amp; UNICEF Canada?&nbsp;<a href="https://www.unicef.org/" target="_blank">UNICEF&nbsp;</a>is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever. &nbsp;<a href="https://www.unicef.ca/en" target="_blank">UNICEF Canada&nbsp;</a>is one of 32 National Committees (NatComs) located in high income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.&nbsp;As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising funds in support of children around the world will remain a key focus. Be part of this next phase of impact! &nbsp;The Opportunity&nbsp;&nbsp;The Officer, Digital Performance Marketing, will play a key role in supporting the paid digital marketing campaign implementation to achieve UNICEF Canada’s fundraising and advocacy objectives. Reporting to the Senior Manager, Digital Marketing, this role will provide effective project management to ensure campaigns and projects are delivered on schedule, on budget, and on brand. &nbsp;Working alongside the individual giving team and other stakeholders (internal and external), the Officer will support the team in revenue generation and new donor acquisition through key digital channels, generate leads, and help drive website traffic.&nbsp; &nbsp;&nbsp;Through ensuring the delivery of effective campaigns and projects, the Officer will aid UNICEF in delivering on its mission to ensure every child, everywhere can reach their full potential. &nbsp;Key Accountabilities &nbsp;Digital Marketing, Lead and Revenue Generation (35%)&nbsp;<ul><li>Implement, maintain and help manage digital ad campaigns on Search, Paid Social, Display, Video, Programmatic and other digital platforms. </li><li>Assist with external partner communication and management, as and when required. This includes (but is not limited to) campaign asset delivery, weekly report delivery, etc.&nbsp; &nbsp;</li><li>Update and maintain internal digital marketing platforms and documents (A/B testing sheet, audience list tracking, budget sheet etc.&nbsp; &nbsp;</li><li>Review ads and contribute to campaign monitoring, analysis, and optimization. </li><li>Track conversion rates, cost per conversion, return on ad spend, avg gift size on various ongoing and new digital campaigns. </li><li>Present paid digital reports to stakeholders as and when required, showcasing subject matter expertise and conveying digital best practice. </li><li>Stay up to date with digital marketing trends and offer knowledge and recommendations to help grow UNICEF’s digital program.&nbsp;</li></ul>Data Analysis, Reporting, and Expense Management (30%)&nbsp;<ul><li>Work in collaboration with internal and external stakeholders to report on digital marketing campaigns and program KPIs.&nbsp; &nbsp;</li><li>Present findings on campaign performance, highlights, and risks and provide actionable insight on the performance of digital campaigns and activities and highlight areas for improvement. </li><li>Extract data using the internal data management platform to report campaign performance and update them weekly for timed campaigns in the market&nbsp; &nbsp;</li><li>Work with the Business Solutions Team to develop campaign tracking codes, parameters and custom audience list </li><li>Tracks ongoing campaigns and maintains the spend against budgets.&nbsp; &nbsp;</li><li>Assist with the reconciliation of digital platform invoices &amp; billing for internal &amp; external stakeholders.&nbsp;</li></ul>Project Management (35%)&nbsp;<ul><li>Assist with project management for digital marketing campaigns and support developing project plans, including workback schedules. </li><li>Help coordinate internal reviews and approvals. Effectively capture and communicate feedback and share campaign resources with external partners. </li><li>Ensure deadlines are met by scheduling and monitoring tasks, tracking timelines, proactively communicating with stakeholders, anticipating issues, and devising solutions. </li><li>Facilitate the internal French Translation process for all digital marketing campaign materials. </li><li>Schedules meetings and records meeting minutes, capturing key information and actions. </li><li>Maintain and update team file structure and organize documents on SharePoint as required. </li><li>Assist with simple graphic design requests for paid media campaigns and materials (image resizing for the web using Canva, Photoshop, etc.). &nbsp;</li></ul>Qualifications &nbsp;<ul><li>A post-secondary degree, college diploma, or equivalent years’ work experience in marketing or a related field. </li><li>A minimum of two years’ relevant work experience in marketing, digital marketing, advertising, communications, fundraising, or an equivalent combination of education and experience. </li><li>Working knowledge of major ad platforms (e.g., Google Ads, Meta Ads) and campaign management tools. </li><li>Hands-on experience in executing and optimizing digital advertising campaigns across key platforms. </li><li>Proven organizational skills, project management skills, and attention to detail. </li><li>Strong relationship management skills to build effective relationships with colleagues and external agency partners. </li><li>Excellent written, verbal, and interpersonal communication skills, including the ability to develop and deliver clear and persuasive presentations. </li><li>The ability to work effectively, independently, and as a member of a team. </li><li>Knowledge of and an interest in the work and mission of UNICEF Canada. </li><li>Digital agency experience (an asset). &nbsp;</li></ul>An Employer of Choice: What We Offer &nbsp;UNICEF Canada is where diverse talent &amp; passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high-impact.&nbsp;Members of the UNICEF Canada team have access to the following employee benefits:&nbsp;A ROBUST COMPENSATION PACKAGE&nbsp;<ul><li>Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account </li><li>Life, AD&amp;D, &amp; Long-Term disability insurance coverage </li><li>Employer match contributions (5%) to a Group Pension Plan </li><li>Access to parental leave top-up&nbsp;</li></ul>A COMMITMENT TO WELLNESS&nbsp;<ul><li>Flexible-hybrid work environment to support the work-life integration needs of our team </li><li>Minimum 3 weeks of annual vacation (increases with time served) &amp; 1 additional day per year of service (max 30) </li><li>10 paid sick days &amp; 2 personal days </li><li>8 to 11 employee wellness days – an additional series of pre-set days off, given annually to further extend long weekends </li><li>Discounted rate for a GoodLife gym membership </li><li>Access to an Employee and Family Assistance Program&nbsp;</li></ul>A CULTURE OF LEARNING &amp; GROWTH&nbsp;<ul><li>Access to a comprehensive global learning platform with over 1600 courses, webinars &amp; resources </li><li>Internal leadership development, training, &amp; mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles </li><li>Opportunities to access both local &amp; global stretch assignments&nbsp;</li></ul>AN INCLUSIVE &amp; PURPOSE-DRIVEN WORKPLACE&nbsp;<ul><li>Centrally located head office in mid-town Toronto with satellite offices in Calgary &amp; Montreal </li><li>Easily accessed by public transit and a short walk from several parking locations </li><li>Inclusive &amp; accessible co-working and meeting spaces designed to foster purpose at every turn and accommodate the diverse needs of employees&nbsp;</li></ul>A CHANCE TO DO MEANINGFUL &amp; LIFE-CHANGING &nbsp;WORK&nbsp;<ul><li>Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll be part of a diverse &amp; talented Canadian team committed to creating meaningful impact while fostering an inclusive and supportive work environment. </li><li>You’ll join a global UNICEF family with a shared commitment to impact the lives of children &nbsp;</li></ul>Our Commitment to Inclusive Workplaces &amp; RecruitmentUNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion, and accessibility. Requests for accommodation can be made at any stage of the recruitment process.&nbsp;At UNICEF Canada, we believe strongly in personal connections, and our hiring process is entirely humandriven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.&nbsp;How to Apply&nbsp;Please submit your resume and cover letter as one document to <a href="mailto:careers@unicef.ca" target="_blank">careers@unicef.ca</a> by 11:59 PM EST on Friday, December 12, 2025. Please include your salary expectations in your cover letter and reference “Officer, Digital Performance Marketing” clearly in the subject heading. &nbsp;UNICEF Canada thanks all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).&nbsp;

UNICEF Canada / UNICEF Canada

Officer, Digital Performance Marketing

English to FollowSoyez l’étincelle!&nbsp;Joignez-vous à notre équipe passionnée et aidez-nous à accomplir de grandes choses dans notre communauté!DescriptionLe coordonnateur ou la coordonnatrice bilingue du programme Emplois d’été Échanges étudiants du YMCA supervise ce programme national d’échanges qui permet aux jeunes d’améliorer leurs compétences dans leur seconde&nbsp;langue officielle tout en acquérant une expérience professionnelle intéressante. Cette personne est chargée de gérer le recrutement, la formation et l’appui des coordonnateurs locaux et de soutien afin que les participants, âgés de 16 à 17&nbsp;ans, bénéficient de placements, d’activités hebdomadaires et de séjours en famille stimulants dans leur communauté d’accueil.La personne titulaire de ce poste élabore et met en œuvre des stratégies de sensibilisation pour atteindre les cibles du programme, entretient des relations avec les employeurs et les intervenants communautaires et veille au respect des ententes et des exigences de reddition de compte du programme. Il lui incombe également de résoudre les problèmes et les conflits et d’offrir des conseils opérationnels à l’appui de la réussite de l’expérience de l’échange, tout en favorisant un cadre inclusif et enrichissant sur le plan culturel pour tous les participants.Responsabilités&nbsp;<ul><li>Élaborer et mettre en œuvre un plan régional de promotion et de communication pour atteindre les cibles provinciales de recrutement des jeunes, représentatives de la démographie du Canada.</li><li>Embaucher, intégrer, former, soutenir et superviser une équipe efficace de coordonnateurs locaux qui soutiennent directement les participants dans leur communauté d’accueil et soutenir les coordonnateurs de soutien qui jouent le rôle de chef d’équipe.</li><li>Offrir les services aux participants, aux familles d’accueil/familles, aux employeurs et au grand public dans les deux&nbsp;langues officielles. Résoudre les problèmes et les conflits éventuels et tenir la direction au courant.</li><li>Suivre les systèmes financiers et tenir à jour les rapports financiers conformément aux politiques et aux procédures du YMCA. Soumettre aux bureaux locaux et nationaux des factures, des formulaires de dépenses et des statistiques en temps opportun et de manière exacte.</li><li>Veiller à la conformité à toutes les conditions stipulées dans l’accord de contribution et les contrats avec le gouvernement, y compris aux cibles provinciales, aux dépenses de fonds à l’échelle régionale et à la production de rapports financiers et statistiques.</li><li>Effectuer toutes les autres tâches connexes confiées.</li></ul>Ce qui est indispensable à votre succès<ul><li>Engagement à l’égard de la mission, de la vision et des valeurs du YMCA.</li><li>Accent mis sur la santé, la sécurité et le bien-être de tous les enfants, les jeunes et les personnes vulnérables des programmes du YMCA, y compris la compréhension des obligations légales et morales relatives au signalement des cas présumés d’enfants maltraités aux Services de protection de l’enfance.</li><li>Compétences du YMCA&nbsp;: sens des responsabilités, création de relations, promotion de l’amélioration, esprit et direction d’équipe, équité et promotion du bien-être.</li></ul>Compétences&nbsp;<ul><li>Études postsecondaires en travail auprès des jeunes, éducation, travail ou services sociaux, développement communautaire ou dans des domaines connexes, ou expérience équivalente.</li><li>Trois&nbsp;années d’expérience de la prestation de programme et de la direction d’équipe ou de la gestion de personnel.</li><li>L’expérience du travail avec des budgets est un atout.</li><li>Connaissance et expérience en animation, formation ou apprentissage expérientiel.</li><li>Capacité d’utiliser Microsoft Office et la technologie infonuagique.</li><li>Bilinguisme en français et en anglais (oral et écrit).</li><li>Excellentes compétences en gestion des ressources humaines (comme l’embauche, l’appui du rendement, etc.).</li><li>Connaissance et capacité d’intégrer dans la pratique l’antiracisme, l’anti-oppression, la théorie critique du handicap, l’attitude positive envers les personnes&nbsp;2ELGBTQI+, de tenir compte des traumatismes, la réduction des méfaits et les principes fondés sur les forces.</li><li>Excellentes compétences interpersonnelles et relationnelles; capacité d’établir des relations et de communiquer avec le personnel, les participants au programme, les familles, les bénévoles, les membres de la communauté et les employeurs.</li><li>Permis de conduire valide et consentement à conduire dans le cadre du travail.</li><li>Disponibilité pour travailler selon un horaire souple et voyager pendant une durée d’une semaine, plusieurs fois par an.</li><li>Excellente compréhension de la diversité, de l’équité, de l’inclusion et de l’appartenance, y compris la capacité de reconnaître et d’éliminer les obstacles, de travailler efficacement avec divers intervenants et d’intégrer l’équité à la conception du programme.</li></ul>Pourquoi travailler pour le YMCA?Le YMCA du Grand Toronto est un organisme de bienfaisance qui libère le potentiel des personnes, en les aidant à s’épanouir, à devenir des leaders et à redonner à leurs communautés. Nous nous engageons à aider nos employés à réaliser leur plein potentiel et notre milieu de travail est reconnu pour son excellence. Nous offrons des emplois valorisants et la possibilité de faire toute la différence dans la vie des personnes et dans la santé de nos communautés.Se joindre au Y permet d’apporter sa contribution à un organisme qui, depuis plus de 170&nbsp;ans, offre aux participants à ses divers programmes et services des occasions de briller, notamment dans les domaines de la santé et du conditionnement physique, des services de garde agréés, des camps, des services d’emploi et des services aux immigrants, de l’éducation et de la formation, et des services aux jeunes, aux familles et aux aînés. Informez-vous en lisant notre plan stratégique de 2025-2030, Greater Together (Meilleurs ensemble) dans lequel nous décrivons comment nous bâtissons des communautés où les gens se sentent en meilleure santé et plus proches de leurs voisins.Le YMCA du Grand Toronto est voué à la diversité, à l’équité, à l’inclusion et à l’appartenance. Nous nous efforçons d’éliminer les obstacles à l’emploi et nous reconnaissons que la diversité de nos employés, représentative des communautés où nous travaillons, enrichit les expériences de nos participants et de notre équipe. Employeur souscrivant au principe de l’égalité d’accès à l’emploi, nous invitons toutes les personnes qualifiées à présenter leur candidature, notamment les personnes racisées, les personnes de couleur, les Autochtones, les personnes en situation de handicap et les membres des communautés 2ELGBTQIA+.Si nous pouvons rendre le processus de recrutement plus accessible pour vous, veuillez nous le dire lorsque nous communiquerons avec vous au sujet d’une possibilité d’emploi afin que nous puissions, de concert avec vous, adapter ce processus à vos besoins.Conformément à notre engagement à l’égard de la sécurité et la protection des enfants, les offres d’emploi sont subordonnées à une vérification positive du casier judiciaire. Pendant les quatre&nbsp;premiers mois et tous les trois&nbsp;ans par la suite, une vérification des antécédents en vue d’un travail auprès de personnes vulnérables est obligatoire.Le YMCA n’étudie que la candidature des personnes légalement autorisées à travailler au Canada. Nous remercions tous les candidats de leur intérêt, mais en raison du nombre de candidatures que nous recevons, nous ne pouvons communiquer qu’avec les candidats sélectionnés pour une entrevue.Be the Spark! Join our passionate&nbsp; team and help us to achieve great things in our community!The SWSE Bilingual Program Coordinator oversees the YMCA Summer Work Student Exchange, a national exchange program offering youth the opportunity to improve their second official language skills while gaining meaningful employment experience. The role manages the recruitment, training, and support of Local and Support Coordinators to ensure participants, aged 16 to 17, receive engaging placements, homestays, and weekly program activities in their host communities.The position develops and implements outreach strategies to achieve program targets, maintains relationships with employers and community stakeholders, and ensures compliance with program agreements and reporting requirements. Problem-solve challenges, resolve conflicts, and provide operational guidance to support the successful delivery of the exchange experience, while fostering an inclusive and culturally enriching environment for all participants.In this role, you will:<ul><li>Develop and implement a regional promotion and communication plan to achieve provincial youth recruitment targets representative of the demographics of Canada.</li><li>Hire, orient, train, support, and supervise an effective staff team of Local Coordinators who directly support participants in their host communities, and Support Coordinators who act as team leads.</li><li>Provide service to participants, hosts/families, employers, and the general public in both official languages. Problem-solve issues, resolve conflicts as they arise, and keep the Manager informed.</li><li>Follow financial systems and maintain financial reports in line with YMCA policies and procedures. Submit invoices, expense forms, and statistics to both the local and national offices in a timely and accurate manner.</li><li>Comply with all terms of the government contribution agreement and contracts, including provincial targets, regional expenditure of funds, and financial and statistical reporting.</li><li>Perform other duties as assigned.</li></ul>You bring:<ul><li>Post secondary education in Youth Work, Education, Social Work or Services, Community Development, or related fields, or equivalent experience.</li><li>Three years of experience in program delivery and team leadership/staff management.</li><li>Experience working with budgets is an asset.</li><li>Knowledge and experience with facilitation, training, and/or experiential learning.</li><li>Ability to use Microsoft Office and cloud-based technology.</li><li>Bilingual in French and English (oral and written).</li><li>Excellent human resources management skills (such as hiring, performance support, etc.).</li><li>Knowledge and ability to integrate anti-racism, anti-oppression, critical disability, LGBTQ2S-positive, trauma-informed, harm reduction, and strengths-based principles into practice.</li><li>Excellent interpersonal and relationship building skills; ability to establish rapport and communication with staff, program participants, families, volunteers, community members, and employers.</li><li>Valid driver’s license and willingness to drive for work.</li><li>Ability to work flexible hours and travel for up to one week at a time, several times a year</li><li>Excellent understanding of diversity, equity, inclusion and belonging including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design.</li></ul>What you need to succeed:<ul><li>Commitment to the YMCA’s Mission, Vision &amp; Values</li><li>Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services</li><li>YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player &amp; Leader, Equity and Wellbeing Promoter</li></ul>Why work for the YMCA?The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our&nbsp;2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

YMCA of Greater Toronto / YMCA du Grand Toronto

Bilingual Regional Coordinator SWSE (Summer Work Student Exchange)

Restoring Hope Ministries (RHM) is a Canadian registered charity that has been operating since 2012. Our mission is to love and serve the youth and young adults, aged 16 to 24, in the Ottawa area who are experiencing homelessness, are marginalized, and/or exploited. We do this by providing an emergency overnight shelter in the downtown core, an evening drop-in program, warm meals, snacks, and counseling.&nbsp;Duties and Responsibilities<ul><li>Be familiar with, and adhere&nbsp;to, RHM’s mandate, mission, vision, ethics, organizational structure, policies and procedures; </li><li>Ensure&nbsp;that the shelter runs smoothly during the shift by providing supervision and guidance to other front line workers and/or volunteers;</li><li>Work&nbsp;in a respectful and cooperative manner with all clients, staff and volunteers;</li><li>Works within skill level at all times and seeks support from other staff as needed;</li><li>Maintains Demonstrates compassion in the administration of policies and procedures;</li><li>Support&nbsp;the efforts of all clients, co-workers and volunteers;</li><li>Monitors the activities of the clients;</li><li>Record&nbsp;statistical data of clientele as required;</li><li>Accurately record&nbsp;incidents using appropriate methods;</li><li>Liaise&nbsp;with referral sources and other external agencies as needed with prior coordination from the Executive Director;</li><li>Ensures ongoing enforcement of policies and handles disciplinary actions when youth are non-compliant;</li><li>Provide leadership to all staff and volunteers by actively seeking opportunities to lead by example; </li><li>Make decisions regarding when the Director, the police, and&nbsp;or the paramedics need to be called for assistance during a crisis;&nbsp; </li><li>Participate&nbsp;in monthly staff meetings;</li><li>Alert&nbsp;the RHM’s Executive Director promptly of any extraordinary circumstances, including legal or ethical issues that may arise; and,</li></ul>Other duties as required and assigned.Qualifications<ul><li>Background that includes relevant training, education and or/experience. Direct shelter front line training and/or experience preferred; </li><li>Must be able to maintain strict confidentiality; </li><li>Excellent communication skills and an ability to interact in a non-judgmental, non-blaming way are essential; </li><li>Must be able to work flexible hours and be a self-starter;</li><li>Able to provide a clear Vulnerable Sector Check;</li><li>Strong ability to manage stress and organize workload;</li><li>Understands and maintain clientele/worker boundaries;</li><li>Adaptability to change and frequent interruptions;</li><li>Team oriented and able to take initiative;</li><li>Willingness to work with people from diverse cultural backgrounds;</li><li>Ability to listen attentively;</li><li>Plan to Protect (current is an asset);</li><li>Valid Standard First Aid and CPR/AED training (current is an asset); </li><li>Non-Violent Crisis Training or ASIST training (asset).</li></ul>Working conditions<ul><li>Be able to work flexible schedules;</li><li>Intermittent physical activity involving various activities: walking, standing, sitting, bending, lifting, etc.; </li><li>Work will be conducted with clients that may have hygiene concerns; </li><li>Services will be provided to individuals with many different abilities, backgrounds, health statuses and lifestyles.</li></ul>

Restoring Hope Ministries

Emergency Shelter Overnight Working Supervisor

WRAPAROUND SUPPORTED LIVING 

47 Queen Street South Mississauga, ON L5M 1K5 
Tel: (905) 286-0377 Fax: (905)286-5251 

 Email: <a href="mailto:Info@wraparoundsupportedliving.com" target="_blank">Info@wraparoundsupportedliving.com</a> 
Website: <a href="http://www.wraparoundfoster.ca" target="_blank">www.wraparoundfoster.ca</a> 


External Job Posting 

Position: Child Youth Worker / Support Worker 
 
Location: Mississauga, ON 
 

Function: The role of the Child and Youth Worker will be to support the 
most vulnerable youth in our community. 

 Our team provides daily care for these children and youth (ages 
4–17). This role involves assessing and documenting these young 
people through a holistic, trauma-informed evidence-based 
approach. 

 You will be building therapeutic relationships with the children, 
staff, family, and community partners while developing 
individualized plans of care. 

 We are looking for energetic, compassionate, and patient 
individuals to join our team in providing these children and youth 
with specialized care. Successful candidates will need to 
demonstrate an openness to learn and be able to demonstrate a 
strong sense of clinical and teamwork skills. 

 
Schedule: FT, Perm. Shift work includes some weekends. 
 
Salary: $23-$25 an hour 
 
Qualifications: Diploma or Degree in CYW, DSW, SSW or equivalent 2+ years' 
 experience working with youth with complex 

needs/developmental exceptionalities. 
Responsibilities: 

 • Support children and youth with daily life skills and social skills including 
meals and hygiene 

 • Documenting daily activities of the youth in the home 

 • Ensure the overall health and safety of the home is maintained. 

 • Create and report to Supervisor plan of cares, and incident reports. 

 • Utilize and maintain Staff Communication Book and create/maintain youth 
Files as required. 

 • Support youth that may not be verbal to communicate their needs and 
wants effectively 

 • Administer and document medications in accordance with policies and 
protocols 

<a href="mailto:Info@wraparoundsupportedliving.com" target="_blank">mailto:Info@wraparoundsupportedliving.com</a>
<a href="https://www.wraparoundfoster.ca/" target="_blank">https://www.wraparoundfoster.ca/</a>

WRAPAROUND SUPPORTED LIVING 

47 Queen Street South Mississauga, ON L5M 1K5 
Tel: (905) 286-0377 Fax: (905)286-5251 

 Email: <a href="mailto:Info@wraparoundsupportedliving.com" target="_blank">Info@wraparoundsupportedliving.com</a> 
Website: <a href="http://www.wraparoundfoster.ca" target="_blank">www.wraparoundfoster.ca</a> 


 • Support residents in their cultural and religious beliefs and practices 

 • Participate in supervision and case conferencing &amp; demonstrate knowledge 
of placement in the home and permanency plans for the child. 

 • Work cooperatively as a team to assess service delivery objectives and 
actively participate in providing service in accordance and compliance with 
ministry guidelines and agency policies. 

 • Be able to work collaboratively with families and community partners. 
 


<a href="mailto:Info@wraparoundsupportedliving.com" target="_blank">mailto:Info@wraparoundsupportedliving.com</a>
<a href="https://www.wraparoundfoster.ca/" target="_blank">https://www.wraparoundfoster.ca/</a>

Wraparound Specialized Foster Care

Child & Youth Worker / Support Worker

Child Therapist&nbsp;The Redwood assists women and children to live and thrive free from abuse, homelessness, and poverty. Core services include a 35-bed emergency shelter, 24/7 access to counsellors through text, live chat and telephone crisis lines, employment initiatives to help survivors become economically self-sufficient, and anti-violence intervention and prevention counselling that Redwood caseworkers bring directly to survivors living in neighborhoods across the GTA.&nbsp;&nbsp;As an organization, we demonstrate our commitment to our mission by working from a client-centered, feminist, anti-racist and anti-oppression framework. We are committed to social change through learning, collaboration, and advocacy.&nbsp; &nbsp;Job Summary&nbsp;&nbsp;The HOYO (Healing our Young Ones) Child Therapist &amp; Case Manager will provide mental health care that is child or youth centered, and trauma informed and ensure the security and safety of the care environment.&nbsp; Areas of responsibility include conducting assessments to understand the emotional, psychological, and social needs of children and youth, trauma counselling and wellness (both in-person and group settings), project development, therapeutic program design, case management, children &amp; youth workshops with a focus on healing, violence prevention and the well-being and mental health of the shelters’ child and youth residents. They are also key players in developing intervention plans to address identified issues, such as behavioral problems, trauma, or family challenges&nbsp;Duties and Responsibilities&nbsp;Wellness and Therapeutic Counselling&nbsp;<ul><li>Conduct comprehensive assessments to evaluate mental health, emotional, and behavioral needs in collaboration with clients.&nbsp;</li><li>Responsible for providing therapeutic intervention services and programs to individuals and groups within The Redwood.&nbsp;</li><li>Counselling, case management, safety assessment and risk mitigation, delivery and evaluation, record keeping, development and delivery of one-on-one and group counselling plans with children and youth, survivors of gender-based violence.&nbsp;</li><li>Formulate accurate clinical diagnoses based on assessment findings.&nbsp;</li><li>Collaborate with interdisciplinary teams to gather relevant information.&nbsp;</li><li>Respond to and manage crisis situations promptly and effectively.&nbsp;</li><li>Implement crisis intervention techniques to ensure the safety and well-being of clients.&nbsp;</li><li>Coordinate with emergency services and support systems as needed.&nbsp;</li></ul>Project Development, Facilitation and Management&nbsp;<ul><li>Prepare project plans and budgets under the guidance of the Director. Program and Client Services, and the Executive Director.&nbsp;</li><li>Work effectively with project stakeholders to develop a deep understanding of issues, create strategies for change, and work alongside stakeholders to develop solutions.&nbsp;</li><li>Maintain awareness of best practices pertaining to program development and community-based, survivor-centred, culturally responsive wellness, training, and evaluation for children and youth programs.&nbsp;</li><li>Monitor program/project progress, ensuring that implementation is in harmony with the project/program specific plans, support evaluation, and report regularly on all activities.&nbsp;</li><li>Develop, coordinate and deliver training and education sessions, and provide consultative advice on gender-based violence needs of children and youth to a wide range of audiences.&nbsp;</li><li>Ensure all learning initiatives comply with The Redwood’s clinical, cultural, and ARAO competency framework as well as best practice and current standards of care, legislative regulations to ensure credible evidence-based workshops and other learning activities.&nbsp;</li><li>Develop and maintain materials for in-person learning activities.&nbsp;</li><li>Support clinical, cultural, and organizational change.&nbsp;</li><li>Participate in working groups and quality improvement initiatives led by external agencies that specifically address access to competent care for survivors of gender-based violence.&nbsp;</li></ul>Additional Duties&nbsp;<ul><li>Support the iDetermine digital helpline.&nbsp;</li><li>Maintain records and contribute to reports regarding the completion of planned activities and expenditures.&nbsp;</li><li>Produce and synthesize information to create high quality written materials in a variety of styles for websites, newsletters, data bases, media, etc.&nbsp;</li><li>Carry out other responsibilities as assigned by and agreed with the Director, Programs and Client Services and the Executive Director.&nbsp;</li></ul>General&nbsp;<ul><li>Work in accordance with a regulating professional body (e.g. Ontario College of Social Workers, College of Registered Psychotherapists of Ontario) with The Redwood Policies and The Redwood Case Management Practice Model.&nbsp;</li><li>Adhere to all policies, procedures, guidelines, routines, and requirements of The Redwood.&nbsp;</li><li>Abide by The Redwood’s Code of Conduct/HR Policies.&nbsp;</li><li>Punctually attend meetings and supervision. Fully participates in team discussions, information sharing and ideas.&nbsp;</li><li>Contribute to the building of a cohesive and motivated team that works in an environment that is flexible, adaptable, and open to continuous learning, unlearning and change.&nbsp;</li><li>Able and willing to work from a feminist and trauma-informed approach.&nbsp;</li><li>Understanding of Violence Against Women / Gender-Based Violence.&nbsp;</li><li>Able and willing to promote harm reduction practices and anti-oppression framework.&nbsp;</li><li>Maintain confidentiality of all the Redwood clients and organizational information.&nbsp;</li><li>Demonstrate excellent judgement and an ability to work independently.&nbsp;</li></ul>Working Conditions&nbsp;<ul><li>On-Site and Off-Site work requirements.&nbsp;</li><li>Must be available to work 5 days a week, including evenings and occasional weekends.&nbsp;&nbsp;</li></ul>Qualifications&nbsp;<ul><li>Master’s degree in psychology, social work, child development, or related profession.&nbsp;</li><li>The successful candidate must be registered in good standing in their professional college (if applicable - e.g. College of Social Workers or related).&nbsp;</li><li>Possess a current Basic Life Support - B.C.L.S. (CPR) certificate.&nbsp;</li><li>Clinical experience; preferred experience with children &amp; youth&nbsp;</li></ul>Full-time (40 hours per week, onsite)&nbsp;Reports to:&nbsp; Director, Programs and Client Services&nbsp;Closing Date: October 27, 2025&nbsp;Compensation: $75,000 - $80,000 + benefits&nbsp;Please send your resume and cover letter to: <a href="mailto:recruitment@theredwood.com" target="_blank">recruitment@theredwood.com</a>&nbsp;​​The Redwood is committed to the development of a staff and management team that reflects the diversity of the communities we serve. Applications from Indigenous Women, Women of Color, LGBTQ+ and Women with disabilities are strongly encouraged.&nbsp; &nbsp; The Redwood provides accommodations during all parts of the hiring process upon request to applicants with disabilities. If contacted, please advise of any accommodations required.&nbsp; &nbsp; Please note that as a congregate living setting, The Redwood Shelter requires all its workers to be fully vaccinated against Covid-19 Proof of full vaccination status will be required to be considered for the position. &nbsp; &nbsp; We thank everyone for their interest in this position; however, only candidates invited to interview will be contacted. As submissions are reviewed on a frequent basis, early submission is encouraged.

7 Child & Youth Worker Full Time Jobs