3 Child & Youth Worker Contract - Full Time Jobs

FERNIE YOUTH SERVICES

Beat Builders Program

JOB DESCRIPTION

Position Title: Community Partnerships & Program Support Worker (August 24th, 2026- March 31st, 2027)

Reports to: Coordinator of Beat Builders Program and Manager of Community Services

Overview:

The Community Partnerships & Program Support Worker plays a key role in connecting Beat Builders to the community and supporting the day-to-day flow of the program. This role focuses on outreach, referrals, intake coordination, and in-session support to ensure youth are consistently entering the program and sessions run in a structured, organized, and engaging way.

Program Goal:

Beat Builders is a 14-week program designed to support youth in building confidence, skills, and a sense of accomplishment through therapeutic support, mentorship, and music-based programming. The program focuses on strengthening mental health, emotional regulation, and engagement; while helping youth build skills they can carry forward beyond the program.

Purpose of the Position:

This role is responsible for community outreach, referral pipeline management, intake coordination, and overall program operations. The Community Partnerships & Program Support Worker ensures a steady flow of participants into the program, supports onboarding and preparation, and maintains organization across all program logistics and documentation, while also contributing to program delivery through a consistent in-session presence that supports a welcoming, structured, and well-managed environment.

Relationships

This role works closely with the Therapeutic Program Coordinator, Youth Workers, and Music Production Lead, while building and maintaining relationships with schools, community agencies, and youth-serving organizations, ensuring alignment between outreach, intake, and program delivery so there is consistency across all stages of the program.

Responsibilities Community Partnerships & Outreach:

• Build and maintain relationships with referral partners, including schools, community agencies, and youth-serving organizations
• Conduct weekly outreach (emails, calls, meetings) to promote the program and maintain engagement
• Follow up with partners in a timely and intentional manner
• Ensure partners understand program criteria, referral process, and expected outcomes
• Use outreach materials to promote the program leading up to and during each cohort
• Continue outreach during the program to support new referrals and ongoing engagement
• Support the development of a steady and reliable referral pipeline

Referral Pipeline & Intake Coordination:

• Monitor and maintain a consistent flow of referrals into the program
• Track referral sources, frequency, and engagement levels
• Follow up with partners to sustain and increase referrals
• Identify gaps in referrals and communicate with program leadership
• Ensure all participant information is complete, accurate, and organized prior to program start
• Ensure all onboarding forms are completed, including privacy, confidentiality, and consent requirements

Program Presence & Youth Engagement (In-Session Role):

• Be present during program sessions (Tuesdays and Wednesdays, 4:00 PM – 9:30 PM)
• Build positive and consistent relationships with youth
• Support a welcoming, inclusive, and engaging environment
• Act as a consistent and approachable point of contact for participants
• Support coordination of program logistics including meals, transit, and materials
• Contribute to a structured and positive experience for youth during each session

Program Operations, Documentation & Tracking:

• Ensure completion of the Administrative Documentation checklist for every session
• Complete all required documentation at the end of each session as outlined
• Oversee pre and post session setup, ensuring the space is safe, functional, and ready for use
• Ensure all equipment is checked and in working order before and after sessions
• Track and maintain: o Office Supply Lists o Meal Plans o Bus Ticket Distribution Lists o Non-Perishable and Perishable Inventory
• Monitor supply usage and support timely replenishment
• Update inventory regularly and notify leadership when supplies are low
• Collect and submit all receipts (e.g., meals) on a monthly basis
• Ensure all documentation is completed, accurate, and uploaded to SharePoint
• Maintain organized and consistent program records

Strategic Support:

• Participate in team meetings and program check-ins
• Share updates on outreach, referrals, and program operations
• Support ongoing improvements to outreach, intake, and program coordination
• Other responsibilities as assigned

Knowledge, Skills and Abilities:

• Strong relationship-building and communication skills
• Strong organization and attention to detail
• Ability to manage multiple tasks and follow through consistently
• Comfortable engaging with youth in a program setting
• Ability to work independently and as part of a team
• Problem-solving and adaptability

Job Requirements:

• Post-secondary education or equivalent experience in a related field
• 1–2 years experience in community outreach, youth programs, or program support
• Experience building and maintaining community relationships
• Strong organizational and follow-through skills
• Police Record Check with vulnerable sector screening
• Flexible schedule required, including evening work
• Availability on Tuesdays and Wednesdays from 4:00 PM – 9:30 PM as core program hours
• Hybrid work environment (on-site program delivery, remote and in-office administrative work)
• Participation in team meetings and regular check-ins

Salary band:

$50,000 - $53,000 annually

Accountability:

• Reports to Coordinator of Beat Builders Program & Manager of Community Services