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Competition # 2025-520-CPManager, IES Career Success &amp; Performance-Based Funding (2025-520-CP)Employment Type: Permanent Full-time, Non-Bargaining Unit&nbsp;Work Hours:35 hours/week - This position follows a staggered schedule, including up to two evening shifts per week and two Saturday morning shifts per month&nbsp;Work Setting: Onsite – Limited opportunities to work remotely/Hybrid (2390 Lake Shore Blvd. West, Toronto, ON)Salary:$65,000 – $75,000 annuallyApplication Deadline: December 23, 2025 by 11:59 pmWho We AreWoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a> to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>.We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.&nbsp;Program Overview – Integrated Employment Services Program, Community Programs UnitIntegrated Employment Services is a dynamic, results-driven program within the Community Programs Unit that provides resources, supports, and services to meet the employment needs of job seekers and the hiring demands of employers. Our goal is to help Ontarians achieve sustainable employment by connecting them to meaningful opportunities and guiding them toward skills development and training to reach their career aspirations.As a Manager, IES Career Success and Performance-Based Funding, you will oversee the Career Success Coach team, ensuring exceptional client experiences and strong retention outcomes under the performance-based funding model. You’ll provide staff coaching, operational oversight, and foster collaboration across diverse service leaders and teams—including IES site Managers, Employment Consultants, Job Developers, Finance, and external partners—to deliver holistic, equitable support. This position thrives in a fast-paced, high-volume environment where accuracy, timely follow-up, and inclusive practices are key to helping clients succeed.Reporting to the Senior Manager of Integrated Employment Services, you will play a critical role in aligning team performance with organizational priorities. By driving retention success and ensuring accurate, timely funding claims, you help WoodGreen achieve its vision of delivering the best jobseeker and employer outcomes in Canada while advancing equity and innovation in service delivery.What You Will DoOverall Accountability<ul><li>Ensure funder key performance indicators (KPIs) and performance-based funding targets by ensuring accurate, timely monitoring and claims submission.</li><li>Partner with IES Managers to optimize end-to-end client experiences and streamline processes across sites.</li><li>Lead staff teams in the implementation of career success coaching and performance-based funding processes, adhering to all WoodGreen and WCG policies and guidelines. These include pre-monitoring activities such as workshops and client meetings to set up the client for retention success.</li></ul>Staff Management<ul><li>Provide supervision, coaching, and regular 1:1 sessions to ensure quality service, caseload management, and documentation accuracy.</li><li>Manage recruitment and onboarding for Career Success Coaches and Program Assistant(s), embedding equity and inclusion in all processes.</li><li>Support staff in resolving complex client issues, employer challenges, and crisis interventions to prevent job loss.</li></ul>Operational Oversight &amp; Quality Assurance<ul><li>Ensure compliance with WCG guidelines and WoodGreen SOPs for retention services and funding claims.</li><li>Conduct audits of data and documentation; monitor caseloads and balance workloads based on client complexity.</li><li>Review and approve monthly risk forecasts and ensure proper administration of monitoring documentation.</li></ul>Performance Management &amp; Reporting<ul><li>Track retention outcomes at 1, 3, 6, and 12 months; develop strategies to improve performance where needed.</li><li>Analyze data to identify trends and risks; prepare reports and present results to leadership and funders.</li><li>Ensure timely and accurate submission of all required performance reports.</li></ul>Client &amp; Employer Services Leadership<ul><li>Guide and support staff in client motivation, issue resolution, and employer relations to maintain job stability.</li><li>Promote collaboration between Career Success Coaches, Employment Consultants, and Job Developers for holistic support.</li><li>Oversee rapid reemployment interventions for clients who lose employment, ensuring timely referrals and follow-up.</li></ul>Training &amp; Staff Development<ul><li>Ensure completion of mandatory training and identify skill gaps in areas such as documentation and coaching.</li><li>Develop and deliver onboarding and professional development plans tailored to team needs.</li><li>Facilitate ongoing learning that strengthens cultural competency and inclusive practices.</li></ul>Stakeholder Collaboration<ul><li>Build strong relationships with each IES site Manager and their teams to collaborate successfully on delivering all career success and performance-based funding processes. </li><li>Build strong partnerships with other internal and external stakeholders. </li><li>Work with Toronto Employment and Social Services Caseworkers to develop integrated support plans for clients with complex needs.</li><li>Maintain employer partnerships to support issue resolution and long-term client success.</li></ul>Administrative &amp; Other Responsibilities<ul><li>Create and manage staff schedules, including staggered hours and weekend coverage.</li><li>Ensure compliance with organizational policies, DEI commitments, and privacy standards.</li><li>Contribute to continuous improvement projects and new program model development.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Service Work, Human Resources, Business, Community Development, Psychology, or related field.</li><li>Training or certification in career development, coaching, workforce development, or integrated employment services is an asset.</li><li>Strong knowledge of IES/WCG service guidelines, FFIA System, CaMS System, documentary evidence requirements, and performance-based funding models (or ability to learn quickly).</li><li>Minimum 3–5 years of experience in employment services, social services, workforce development, or related fields.</li><li>Minimum 2 years of supervisory or team lead experience in a high-volume, client-facing environment (or equivalent combination of leadership responsibilities).</li></ul>What Will Set You Apart<ul><li>Experience leading and/or working within a unionized labour environment is an asset. </li><li>Deep understanding of job retention, career development, employer relations, and employment barriers faced by diverse populations.</li><li>Supervisory, leadership, or team management training preferred.</li><li>Exceptional organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to coach staff, build teams, and lead performance improvement initiatives.</li><li>Strong analytical skills and data literacy, including experience with CRMs, CaMS, Microsoft Office, and reporting tools.</li><li>Demonstrated commitment to equity, diversity, inclusion, anti-racism, and culturally responsive service delivery.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>Comfortable managing employer relationships, handling conflict, and resolving workplace issues.</li><li>Highly ethical, compassionate, purpose-driven, and committed to client success.</li><li>Ability to travel and work at multiple WoodGreen IES offices throughout each week. </li><li>Able to work staggered shifts including up to two evenings per week and up to two Saturday mornings per month.</li></ul>WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People &amp; Culture representatives at <a href="http://careers@woodgreen.org/" target="_blank">careers@woodgreen.org</a> of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.This public job posting uses AI-powered tools to screen, assess, or select applicants.

WoodGreen Community Services

Manager, IES Career Success & Performance-Based Funding (2025-520-CP)

Intake and Triage CoordinatorDate Posted: 12/11/2025 Req ID: 46389 Faculty/Division: UofT Scarborough Department: UTSC:AccessAbility Services Campus:&nbsp;University of Toronto Scarborough (UTSC) Position Number: 00058442About us: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.AccessAbility Services provides and coordinates services and programs that empower students with disabilities to maximize their educational potential and ensure that all students with disabilities can freely and actively participate in all facets of University life. We value diverse abilities as a source of strength and knowledge and are committed to promoting a culture of inclusion. The department works to increase awareness of inclusive values among all members of the University community while building strong student success.This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (<a href="https://governingcouncil.utoronto.ca/secretariat/policies/equity-diversity-and-excellence-statement-december-14-2006" target="_blank">Statement on Equity, Diversity &amp; Excellence</a>). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.Your opportunity: In this role, you will work collaboratively within a dynamic, multi-disciplinary team to provide holistic accommodations services and supports to students with disabilities. You will play a key part in ensuring an efficient intake and registration process, reviewing and assessing confidential medical and psychological documentation, and determining and implementing appropriate interim accommodations. You will liaise regularly with faculty, instructors, external service provides, community agencies, and internal university partners to support the effective delivery of accommodations and related services.&nbsp;Core responsibilities include assessing eligibility of students to access services, processing registrations and planning and implementing interim accommodations based on each student’s disability-related needs and strengths. You will also supervise front-line staff who provide support services to students, which include booking appointments, responding to enquiries regarding services and assisting with the arrangement of accommodations.Your responsibilities will include:<ul><li>Checking eligibility of students to access services</li><li>Applying the established Ontario Human Rights Commission (OHRC) Guidelines on Accessible Education to determine reasonable accommodations</li><li>Reading and assessing medical information to develop accommodations for students</li><li>Liaising with an inter-disciplinary support team on the best approach to provide student care and service</li><li>Advising course instructors and staff on student accommodations issues</li><li>Overseeing day-to-day service delivery requirements and operational needs (of front-line services)</li><li>Developing and revising business methods that support administrative workflow and objectives</li><li>Directing the activities of a group of staff-appointed employees all performing a similar function</li></ul>Essential Qualifications:<ul><li>Master's Degree in Social Work, Counselling, Education and/or a relevant disability-related field such as rehabilitation services, or equivalent combination of education and experience.</li><li>Minimum four years of related experience working with adults with learning and mental health disabilities with co-morbid conditions, including two years of experience completing intake and registration for students with disabilities, assessing a range of medical documentation and developing and implementing interim accommodations in a post-secondary or student services environment</li><li>Must have experience reviewing clinical documentation, including psycho-educational testing reports and psychological evaluations</li><li>Demonstrated experience dealing with persons in emotional distress or conflict</li><li>Experience supervising a small team and overseeing the planning and workflow of administrative support services (i.e. supporting front desk intake and registration services)</li><li>Excellent computer proficiency and experience working with Microsoft Word, Excel, PowerPoint, as well as scheduling and data management software (i.e. Clockwork)</li><li>Knowledge of service provision for students with hearing and visual disabilities</li><li>Must be committed to the principles of equity, diversity and inclusion and be able to demonstrate an understanding of the implication of disabilities as they relate to students' success at university</li><li>Demonstrated understanding of the strengths and challenges of youth and adults with mental health and learning disabilities and have knowledge of cultural views of disability</li><li>Excellent reading, oral and written communication skills, including presentation and facilitations skills</li><li>Sound critical-thinking and interpersonal skills</li><li>Demonstrated ability to synthesize knowledge and display sound judgement, attention to detail and a high degree of accuracy and ability to respond calmly and efficiently in crisis situations</li><li>Ability to work effectively both independently and within an inter-disciplinary team</li><li>Ability to exercise initiative, tact, discretion, problem-solving skills and work in a fast-paced environment</li><li>Knowledgeable about general academic structure of a University and specific requirements of academic courses and programs</li><li>Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and work environment</li></ul>Assets (Nonessential):<ul><li>Knowledge of assistive technology to support reading and writing (including voice recognition, text-to-speech, scheduling and organizational software)</li></ul>To be successful in this role you will be:<ul><li>Adaptable</li><li>Approachable</li><li>Communicator</li><li>Organized</li><li>Problem solver</li><li>Resourceful</li><li>Tactful</li><li>Team player</li></ul>Notes:<ul><li>Please note that the working hours for this position are Monday, Tuesday, Thursday 8:30AM - 4:30PM; &nbsp;Wednesday 9:30AM - 7:00PM; Friday 8:30AM - 4:15PM</li><li>Please apply to this posting through this link: <a href="https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator-/" target="_blank">https://www.socialworkjobs.ca/job/2001240/intake-and-triage-coordinator…</a></li></ul>Closing Date: 01/11/2026, 11:59PM ET Employee Group: USW&nbsp; Appointment Type: Budget - Continuing&nbsp; Schedule: Full-Time Pay Scale Group &amp; Hiring Zone: USW Pay Band 13 -- $86,340. with an annual step progression to a maximum of $110,415. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.&nbsp; Job Category: Administrative / Managerial&nbsp;Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity StatementThe University of Toronto embraces Diversity and is building a&nbsp;culture of belonging that increases our capacity to effectively&nbsp;address and serve the interests of our global community. We&nbsp;strongly encourage applications from Indigenous Peoples,&nbsp;Black and racialized persons, women, persons with&nbsp;disabilities, and people of diverse sexual and gender identities.&nbsp;We value applicants who have demonstrated a commitment to&nbsp;equity, diversity and inclusion and recognize that diverse&nbsp;perspectives, experiences, and expertise are essential to&nbsp;strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see&nbsp;<a href="http://uoft.me/UP" target="_blank">http://uoft.me/UP</a>.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact&nbsp;<a href="mailto:uoft.careers@utoronto.ca" target="_blank">uoft.careers@utoronto.ca</a>.

University of Toronto Scarborough

Intake & Triage Coordinator

Job Posting # 060124&nbsp;Position: CDRC Case Manager&nbsp;Program(s): Crossroads Day Reporting Centre (CDRC)&nbsp;Function: The role is to provide day to day counselling support to clients. To provide crisis intervention for clients.&nbsp; Work directly with Correctional Services Canada.&nbsp; &nbsp;To complete funder reports as required.Schedule: Full time permanent position. Weekend availability required. Hours/ days will vary depending on needs of the program&nbsp;Start Date: ASAPSalary: $25.60 per hourReports to: Team Leader(or his/her designate)Responsibilities:&nbsp;<ol><li>Demonstrated desire to advance knowledge and skills level.</li><li>Openness and ability to establish rapport.</li><li>Ability to interact on an individual and group basis; good interpersonal skills.</li><li>Effective crisis intervention skills.</li><li>Ability to effectively asses client behaviours and intervene using a cognitive-behavioural model.</li><li>Ability to analyze clients’ behaviours in order to assess needs and risk.</li><li>Ability to function effectively as both a leader and a member of a team.</li><li>Ability to act independently, as circumstances warrant.</li><li>Sensitive to cultural and individual values.</li><li>Ability to set limits.</li><li>Ability to use and describe various approaches to deal with issues and/or clients.</li><li>Effective written and verbal communication skills.</li><li>Ability to interpret policies and procedures and act within their intent.</li><li>Working knowledge of community resources.</li><li>Moral integrity and honesty.</li><li>Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client, a complete risk/needs assessment.</li><li>Within 10 working days of client’s intake complete a LSI-R assessment; complete updated LSI-R assessments in regular 3-month intervals.</li><li>Meet with clients at a frequency to be determined based on assessment of needs and consultation with the supervising parole officer, and accurately record all meetings, goals, progress and activities of each client.</li><li>Ensure case files are maintained in compliance with agency and contract standards.</li><li>Demonstrate knowledge and practice of micro skills counselling and motivational counselling techniques when liaising with peers and clients.</li><li>Accurately record all behaviours and activities, both reported and observed, of all clients.</li><li>Be knowledgeable of community services that relate to the delivery of service in the setting.</li><li>During his/her shift, will monitor and maintain all established Program procedures and policies.</li><li>Complete and share with client, staff and CSC, any applicable reports on each of the clients on his/her caseload in a timely fashion.</li><li>Liaise on an on-going basis with CSC, including discussions regarding overall progress of each of the clients.</li><li>If and when appropriate, establish rapport with the family, referral worker, outside resources and any other party who has legal involvement with the client.</li><li>Provide or take appropriate action to provide the client with special programs to meet their needs.</li><li>Under the direction of their supervisor, organize, implement and/or deliver group or individual programs that are aimed at addressing identified needs of individuals or groups.</li><li>Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs, such as problem-solving skills, assertiveness training, communication skills, values clarification, anger management and leisure skills.</li><li>Assume on-call responsibilities as appropriate.</li><li>Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs of the community being served.</li><li>Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to interactions</li><li>Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.) that will facilitate the case management process.</li><li>Remain awake, alert and attentive to client needs at all times when on shift.</li><li>Perform other duties or assignments as directed by the Director of Residential Services</li></ol>Qualifications:&nbsp;<ol><li>Community College Diploma or University Degree and/or combination of education and experience</li><li>Previous counselling experience with individuals involved in the justice system 3.&nbsp;Minimum of 2 years related employment experience in criminal justice system 4.&nbsp;Demonstrated equivalency of experience and training will be considered.</li><li>Knowledge of community resources</li><li>Intermediate-Advanced word processing skills are required.</li><li>Reliability check through Public Works</li></ol>The John Howard Society is an equal opportunity employer and a United Way anchor agency. This position will be covered under the union agreement between John Howard Society of Toronto and SEIU Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and require assistance or accommodations, please contact us in advance of the interview.&nbsp;Please submit all cover letters and resumes (combined into one document) in confidence by email to <a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter.*only those selected for an interview will be contacted. Thank you.*

John Howard Society of Toronto

CDRC Case Manager

JOB POSTING&nbsp;Full Time Regular Position&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Queen West Site&nbsp;Job ID: 2025-074&nbsp; &nbsp;&nbsp;Case Manager – Supportive Partnerships and Navigation (SPAN)&nbsp;Full-Time Regular Position (35 hours/week), Bargaining Unit - UFCW Local 175 &nbsp;Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care organization that has historically served mid-west downtown Toronto, and now provides outreach services to across the entire city. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.&nbsp;We are seeking an experienced Case Manager who share our passion for making a difference; you see this role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.&nbsp;Reporting to the Harm Reduction Manager the SPAN Case Manager (CM) is a senior level harm reduction role responsible for on-going focused psycho-social work for individuals with complex social needs who experience high levels of marginalization.&nbsp; The CM is expected to increase linkages to appropriate Harm Reduction and substance use clinical care for individuals with complex substance use disorders who are reliant on street supply. The CM role will provide high quality service delivery to meet the funded project deliverables. CMs are expected to lead the psycho-social client planning with Management and Peer – SPAN workers to identify and delegate tasks to the appropriate wraparound care/role.General Responsibilities: &nbsp;The CM role is required to build rapport with clients and collaborate with community and clinical care teams; increasing connectivity to health and social care through comprehensive mobile Harm Reduction Case management. The CM will provide time-limited and focused care to support and improve access to safer supply alternatives and Harm Reduction Clinical Care for clients. The CM will conduct thorough assessments, coordinate care and follow-up, facilitate community integration, provide system advocacy and linking to long-term supports, where appropriate. This position also entails collaborative partnership work to ensure rapid integration of critical health services during this period of transition. You will monitor, modify and strengthen support networks and empower client’s self-determination to ensure that the clients and network can function sustainably and independently after final transfer of care. &nbsp;Qualifications:&nbsp;<ul><li>Undergraduate or graduate degree in the relevant discipline from a recognized university. </li><li>3-5 years of case management experience working with individuals and groups who have concurrent&nbsp;mental health and substance use issues including people who inject illicit drugs, who have faced or are at risk of homelessness and criminal justice involvement </li><li>3-5 years working with people who use drugs, racialized populations, Indigenous peoples, people who engage in sex work, prisoners/ex-prisoners, people with mental health challenges, and people who have experienced trauma </li><li>Proficiency in completing case management assessments, organizing and leading case conferences</li><li>Experience with mentorship and delivering training </li><li>Extensive knowledge of referral pathways for internal and external resources&nbsp; &nbsp;</li><li>Extensive advocacy, crisis intervention and prevention, conflict resolution, and negotiation skills </li><li>Extensive knowledge of various systems; such as CTS’s, SOS, RAAM, CAS, PGT, OW/ODSP, criminal justice system, taxes, immigration, legal, housing, transportation, food security and capacity to navigate those systems with ease and professionalism </li><li>Proficiency in current assessment, psychosocial and brief counseling techniques that are trauma-informed and strength-resiliency-based </li><li>Demonstrated ability to work with multi-disciplinary teams </li><li>Excellent written and oral communication skills </li><li>Proficiency in the use of computers and various software applications &nbsp; &nbsp;</li></ul>Compensation: $69,599 to $81,343 per annum, plus Group Benefits and HOOPP (Health Care of Ontario Pension Plan)&nbsp;If you are interested in joining in a creative and dedicated team, we want to hear from you! Applicants, please send your resume and cover letter in a single document (MS Word or PDF format only). Please apply using the form at the bottom of the PQWCHC employment page: <a href="https://pqwchc.org/contact/employment/&amp;nbsp" target="_blank">https://pqwchc.org/contact/employment/&amp;nbsp</a>;Job ID: 2025-074 &nbsp;Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a COVID-19 vaccination(s) (as per Health Ontario) 14 days before starting employment. &nbsp;&nbsp;PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.

Parkdale Queen West CHC

Case Manager – Supportive Partnerships and Navigation (SPAN)

About YOUYou are a compassionate, knowledgeable professional who is deeply committed to supporting children and youth with Fetal Alcohol Spectrum Disorder (FASD) and their caregivers. Grounded in a strengths-based and family-centered philosophy, you bring a combination of clinical expertise, strong collaboration skills, and genuine care for vulnerable and at-risk populations.You hold a Master’s degree (or equivalent) and have at least three years of experience in children’s mental health, social services, or primary health care. You have a solid understanding of FASD, its primary characteristics, intervention approaches, and the impact of trauma, grief, and loss on child development. You are experienced in coaching families, building capacity among caregivers and educators, and navigating complex service systems.You excel in coordinating multidisciplinary teams and are confident communicating with a wide range of stakeholders across sectors such as health, education, justice, and community services. Your strong interpersonal skills help you form trusting relationships, while your excellent organizational abilities allow you to manage referrals, clinical documentation, scheduling, and system navigation effectively.You are adaptable, resourceful, and comfortable using innovative approaches to meet the unique needs of children, youth, and families. You value continuous learning and actively seek opportunities to enhance your knowledge, participate in training, and contribute to system-level improvements that increase FASD awareness and support.Working both independently and as part of a collaborative team, you maintain clear professional boundaries, uphold client safety, and model respect in all interactions. You are comfortable presenting to groups, engaging with diverse cultural communities, and supporting transitions across the lifespan.You are flexible, committed to inclusive and family-centered care, and equipped with the technological skills required for virtual and in-person service delivery. You have access to reliable transportation and are prepared to meet the safety and compliance standards required for the role.About ROCKROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.The ROLEThe FASD Clinical Consultant supports children and youth with suspected or diagnosed FASD and their caregivers through direct service, coordination, and system navigation. Reporting to the Program Manager, you will create individualized care plans, provide post-diagnosis support, and coordinate the Halton FASD Assessment and Diagnostic Clinic, including referrals, interviews, documentation, and follow-up.You will collaborate with caregivers, educators, and service providers across sectors to build capacity, share strategies, and connect families to appropriate services. The role also involves providing training to the community, supporting FASD programs, and helping families with complex needs access coordinated service planning and transitions to adult services.This position contributes to broader system improvement by promoting FASD awareness, identifying service gaps, and engaging diverse cultural communities. Flexibility, strong clinical skills, and a commitment to family-centered, safe, and respectful care are essential.Please note that this is a contract full-time position, working 35 hours per week covering a staff leave with a planned end date of September 13 2027, or until the staff on leave returns, whichever is earlier.Who we’re looking for:<ul><li>A Master’s degree or equivalent from a recognized university</li><li>A minimum of three (3) years’ experience working in children’s mental health, social services, or primary health care settings.</li><li>Experience with vulnerable or at-risk populations, including special needs.</li><li>Solid understanding of the primary characteristics of FASD &amp; philosophies of FASD intervention</li><li>Experience coaching families with children/youth with FASD (possible FASD or diagnosed)</li><li>Knowledge of child development and function.</li><li>Experience coordinating a multidisciplinary Team.</li><li>Strong understanding of the impact of complex trauma and neglect on child development</li><li>Experience working with grief and loss</li><li>Experience working with the child and youth service system &amp; knowledge of the services and supports available in Halton</li><li>Experience presenting to large groups</li></ul>What will help you succeed:<ul><li>Excellent communication skills, both written and oral, are essential</li><li>Demonstrated ability to apply relevant knowledge and training to the assessment and treatment of children and their families.</li><li>Strong case management skills</li><li>Strong organizational and administrative skills.</li><li>Sound decision making and problem-solving skills</li><li>A proven ability to work independently</li><li>Proficient in the use of technology and working in a virtual environment; MAC OS operating systems; strong MS Word and Excel competencies are essential; expertise in the use of PowerPoint is an asset</li><li>Ability to work flexible hours, according to program need.</li><li>Commitment to strength-based principles of child, youth, and family-centeredness.</li><li>Access to reliable transportation in alignment with program needs.</li><li>A current (within three months) criminal reference check with vulnerable sector search is required and after every three (3) months.</li></ul>Our rewards ROCK, join our team and ENJOY:🕒 Flexibility: Plan your schedule to balance with your personal life.🏥 100% employer paid premiums for extended health and dental benefits🌴 Recharge: Paid time off, 2 weeks’ vacation and 2 additional ROCK holidays.🍎 Wellness: Health Care Spending Account and discounted GoodLife memberships.Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families!ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.

Reach Out Centre for Kids (ROCK)

FASD Coordinator

Title of Job: Case Manager, Psychogeriatric Date:&nbsp;December 9, 2025 Closing Date:&nbsp;December 23, 2025&nbsp; Location: Toronto, ON -&nbsp;Hospital to Home (H2H) Compensation:&nbsp;$55,239&nbsp;- $67,560&nbsp;Annually Prorated Contract Duration: 12-Month Contract Work Type:&nbsp;Onsite Job ID:&nbsp;10453242 Existing or New Positions:&nbsp;NewWho We Are: LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573&nbsp;annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. Job Summary: As a Case Manager,&nbsp;Psychogeriatric, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g., addictions). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. This is a permanent full-time role that will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs. LOFT was chosen to be the Homecare and Community Services provider for CAMH's new Hospital to Home (H2H) program. The standard Service Period for a H2H Program is sixteen (16) weeks in duration, with one Service Bundle to be assigned to the Patient and delivered over the course of this defined timeframe, with Services provided in accordance with the Patient Transitional Care Plan. The H2H program is designed to support adults 55+ facing complex mental health challenges, addiction, dementia and responsive behaviours along with physical health and care needs. This program will focus on individuals lacking access to appropriate supports while living in the community and other social determinants of health. The H2H LOFT Service Team will be working closely with CAMH partners as part of an integrated care model and ensures contact with referred individuals in the community within 24 hours.&nbsp;As part of this mobile team, staff will be travelling across the GTA to meet and work in a variety of environments to support individuals where they are at including in their homes.&nbsp; What You Will Do:<ul><li>Assists clients in the development and implementation of a care plan tailored to the client’s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues.</li><li>Act as a liaison and client advocate among those involved with the client’s care including family, other caregivers, medical and other multi-disciplinary providers.</li><li>Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required.</li><li>Provide supportive counselling or referral and linkages to health care, programs, or service providers.</li><li>Provide crisis management/intervention and assist in the development of crisis plans for clients.</li><li>Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.</li><li>Maintain strict confidentiality and follow all other required policies and procedures.</li><li>Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.</li><li>Attend and actively participate in all required training.</li><li>Liaise, collaborate and coordinate with other&nbsp;professionals, service providers and partners</li><li>Complete other duties, from time to time, as assigned by the Coordinator and/or Program Director.</li></ul>What You Bring:<ul><li>Completion of degree in social services/human services or equivalent</li><li>Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions, and severe social isolation.</li><li>Group counselling related to mental health, addictions, and related issues.</li><li>Knowledge of community resources and support.</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills</li><li>Good oral and written communication skills and computer literacy, including MS word and Excel.</li><li>Counselling, responding and assessment skills.</li><li>Creativity and flexibility to approaches.</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies.</li><li>Valid drivers’ license, ability to drive work vehicles to transport clients is an asset.</li></ul>Work Environment:<ul><li>Staff will be required to work in client’s own homes and may&nbsp;therefore be exposed to secondhand smoke.</li><li>Occasional&nbsp;evening and weekend hours may be required.</li><li>A car is not a requirement of the position however driving for prolonged periods of time with frequent stops is an essential part of the job.</li></ul>What We Offer:<ul><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li></ul>Our Commitment to Diversity and Inclusion: LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply. Note:<ul><li>A satisfactory vulnerable sector check (VSC) is also required.</li><li>This posting provides only a summary of the responsibilities and requirements for the position.&nbsp; &nbsp;</li></ul>

LOFT Community Services

Case Manager, Psychogeriatric_FT-Contract

INTERNAL/EXTERNAL POSTING: OPEN UNTIL JANUARY 2 AT 4:00PM&nbsp;CASE MANAGER – TRANSITIONAL CASE MANAGEMENT (76-25)&nbsp;Hours of Work: 35 hours per week&nbsp;Job Status: &nbsp;Permanent &nbsp;Base office: Bracebridge&nbsp;Competition #: &nbsp;38-25&nbsp;Purpose of the Position:&nbsp;This member of the team has responsibility to carry out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with serious and persistent mental illness under the clinical supervision of the team, the Team Leader or delegate. This team member has the clinical skills and experience necessary to assess, develop, co-ordinate, and provide a plan of care by way of recovery and support systems used throughout CMHAMPS and other community services. This team member supports opportunities for clients to increase or develop new skills to become more successful and satisfied in their daily living, learning, working and social environments of their choice with the least amount of professional help required. This team member will be an expert in engaging the community and developing a network of landlords, community service providers and clients in the District of Muskoka.&nbsp;Education and Qualifications:&nbsp;<ul><li>A bachelor’s degree in behavioural science, social work or equivalent is required. Equivalence for the purpose of qualification means a university education in the social sciences, which includes or is supplemented by practical courses in these disciplines. &nbsp;</li><li>One year of experience working with persons who have mental illness and/or developmental disability and/or substance use issues plus experience in providing one or more of the following: <ul><li>supportive counselling &nbsp;o&nbsp;case management </li><li>crisis intervention </li></ul></li><li>Knowledge of mental illness and of the health and social service program </li><li>Ability to work professionally, autonomously, collaboratively, and respectfully within a team environment and with a range of internal and external stakeholders in a rural setting. </li><li>Familiarity with Psychosocial Rehabilitation principles and practices and the concept of recovery. </li><li>An understanding of the concept of recovery and a commitment to work for its ongoing expression in the service system. </li><li>A commitment to the rights of those experiencing serious mental illness/addictions. </li><li>Knowledge and awareness of Indigenous culture and language considered an asset. </li><li>Excellent communication, organization, and interpersonal skills </li><li>Working knowledge of Microsoft Windows, the Internet, and data management software </li><li>A willingness to serve clients within the communities of the District of Muskoka and Parry Sound </li><li>A valid Ontario G or G2 driver’s license, a safe and reliable means of transportation, and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage. </li><li>Bilingual in French/English language considered an asset </li><li>Work schedule may include days/evenings/weekends and statutory holidays.&nbsp;</li></ul>Salary scale: $29.26 - $38.32 per hour commensurate with qualifications and experience&nbsp;Benefits include: Comprehensive benefit plan and enrollment in a Registered Retirement plan with HOOPP where contributions start on date of hire.&nbsp;You are invited to submit your application by quoting competition number 76-25 by 4:00pm on January 2, 2025 to:&nbsp;The Hiring Committee&nbsp;Canadian Mental Health Association, Muskoka-Parry Sound Branch&nbsp;173-202 Manitoba Street&nbsp;Bracebridge, Ontario P1L 1S3&nbsp;Telephone (705) 645-2262&nbsp; &nbsp;&nbsp;Online: <a href="https://mps.cmha.ca/get-involved/careers/" target="_blank">CMHA MPS Careers Page&nbsp;</a>Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace.&nbsp;Qualified consumers/survivors and/or family members are encouraged to apply&nbsp;We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.&nbsp;As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email <a href="mailto:feedback@cmhamps.ca" target="_blank">feedback@cmhamps.ca</a>.If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation.&nbsp;We thank all applicants but only those selected for an interview will be contacted.&nbsp;

Canadian Mental Health Association, Muskoka-Parry Sound Branch

Case Manager - Transitional Case Management (76-25) TCM - Bracebridge, Ontario

INTERNAL/EXTERNAL POSTING: OPEN UNTIL JANUARY 2, 2025 AT 4:00PM&nbsp;RESIDENTIAL SUPPORT WORKER – ROAD TO RECOVERY (R2R) HOME (74-25)&nbsp;Hours of Work:&nbsp;17.5 Hours per weekJob Status:&nbsp;Permanent&nbsp;Base office: Parry Sound Road to Recovery home&nbsp;Competition #:&nbsp; 74-25&nbsp;Purpose of the Position:&nbsp;The Residential Support Worker is part of a multidisciplinary team and is responsible for providing in-home support to residents within a semi-independent congregate living environment.&nbsp; Residential Support Workers facilitate recovery and improved quality of life in a professionally and culturally appropriate manner.&nbsp; Residential Support Workers help residents address needs associated with mental illness, addictions, physical health, and life skills as residents learn and apply skills necessary to facilitate recovery, improvement quality of life and like skills needed to maintain affordable and sustainable housingEducation and Qualifications:&nbsp;<ul><li>Achieve a level of education and/or experience as follows: o At least two (2) years relevant experience working with people diagnosed with mental health and addiction issues; or <ul><li>A secondary school diploma and at least six (6) months relevant experience working with people diagnosed with mental health issues; or </li><li>A suitable level of education achieved through community college, university; and</li></ul></li><li>Experience working within a congregate living environment an asset. </li><li>Experience working with a multidisciplinary healthcare team an asset. </li><li>An understanding of mental illnesses, substance use, addictions, psychosocial rehabilitation and recovery, and various types of medication. </li><li>An understanding of fire and safety procedures. </li><li>Ability to communicate effectively, both orally and in writing. </li><li>Indigenous Cultural awareness and education is an asset. </li><li>Bilingual in French is an asset. </li><li>Tolerance of and ability to handle a heavy workload and competing demands and high-risk situations. </li><li>Ability to work autonomously as well as cooperatively within a team environment in a rural setting </li><li>Excellent communication, organization, and interpersonal skills </li><li>Working knowledge of Microsoft Windows, the Internet, and data management software </li><li>A willingness to serve clients within the communities of the District of Muskoka and Parry Sound </li><li>A valid Ontario G or G2 driver’s license, a safe and reliable means of transportation, and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage. </li><li>Bilingual in French/English language considered an asset </li><li>Work schedule may include days/evenings/weekends and statutory holidays.&nbsp;</li></ul>Salary scale: $24.76 to $28.41 per hour commensurate with qualifications and experience&nbsp;Benefits include:&nbsp;Comprehensive benefit plan and enrollment in aRegistered Retirement plan with HOOPP where contributions start on date of hire.You are invited to submit your application by quoting competition number 74-25 by 4:00pm on Friday, January 2, 2026&nbsp;to:&nbsp;&nbsp;The Hiring Committee&nbsp;Canadian Mental Health Association, Muskoka-Parry Sound Branch&nbsp;173-202 Manitoba StreetBracebridge, Ontario P1L 1S3&nbsp;Telephone (705) 645-2262&nbsp; &nbsp; Online: CMHA MPS Careers&nbsp;&nbsp;Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace.&nbsp;&nbsp;Qualified consumers/survivors and/or family members are encouraged to apply.&nbsp;We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.&nbsp;As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email <a href="mailto:feedback@cmhamps.ca" target="_blank">feedback@cmhamps.ca</a>.&nbsp;If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation.&nbsp;We thank all applicants but only those selected for an interview will be contacted.&nbsp;

Residential Support Worker - R2R (74-25)

Competition #2025-515-CPBJO Employment Consultant (2025-515-CP)Employment Type:Contract Hourly (Until March&nbsp;31, 2026),&nbsp;Bargaining UnitWork Hours:35 hours per week,Mon-Fri (9:00am-5:00pm)Work Setting:Exclusively Onsite (219 Dufferin Street, #1C, Toronto, ON)Salary:G: $30.33Application Deadline:December 16, 2025 by 11:59 pmWho We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.&nbsp; A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit&nbsp;www.<a href="http://www.woodgreen.org/" target="_blank">woodgreen.org</a>&nbsp;to learn more about who we are and to review our&nbsp;<a href="https://www.woodgreen.org/woodgreen-community-services-equity-statement" target="_blank">Equity Statement</a>. We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions. Program Overview – Better Jobs Ontario, Integrated Employment Services, Community Programs The BJO Employment Consultant, Integrated Employment Services, is part of a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our Employment Consultants bring caring, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s Employment Consultants are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Employment Consultants are a cornerstone of this success. The BJO Employment Consultant guides and supports jobseekers to prepare and submit Better Jobs Ontario Applications to apply for funding for education &amp; training in the hopes of finding quality, sustainable employment. They provide a context for jobseekers to believe in themselves and feel empowered to succeed in obtaining employment. Through rapid and intensive engagement with clients in a structured service delivery model, they establish excellent rapport and trust, understand client needs, prepare them for the BJO Application process and work alongside clients throughout the research and application process. What You Will Do<ul><li>Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.</li><li>Ensure clients understand the Better Jobs Ontario and Integrated Employment Services approach and the value of services provided, particularly retention support.</li><li>Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.</li><li>Manage a caseload of BJO applicants, in various stages of the application process. Using excellent time management and efficiency, effective appointment planning, client assignments, and activities, move clients toward skill upgrading and employment with pace and urgency.</li><li>Maintain accountability for monthly individual intakes and application targets.</li><li>Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience. </li><li>Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program in preparation for their application for Better Jobs Ontario funding.</li><li>Through a series of primarily in-person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures.</li><li>Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment and goal setting.</li><li>Help remove temporary barriers to employment by referring to needed services and arranging financial supports.</li><li>Collaborate with social assistance caseworkers to coordinate the appropriate life stabilization services for OW/ODSP clients per WCG guidelines and WoodGreen procedures.</li><li>As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).&nbsp; </li><li>In an efficient and prompt manner, complete all BJO documentation and data entry per WCG requirements and WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).</li><li>Work collaboratively as a team to ensure effective case management and achieve positive outcomes for each client.</li><li>Collaborate effectively with the WoodGreen’s appointment booking team, Settlement Counsellors, Financial Empowerment Counsellors, volunteers and students, and other WoodGreen teams and staff for a smooth and positive client journey that best meets the clients’ needs.</li><li>Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.</li><li>As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.</li><li>Participate in and complete upgrading training and education as required by WoodGreen.</li></ul>What You Bring to the Team<ul><li>Degree or diploma in Social Work, Social Services Workers or related field.</li><li>Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).</li><li>Experience in leading group workshops or activities.</li><li>Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.</li><li>Knowledge of pre-employment support methods and re-training opportunities</li></ul>What Will Set You Apart<ul><li>Knowledge and/or connections with community resources and supports.</li><li>Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.</li><li>Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.</li><li>Oriented toward coaching and facilitating others to share information and suggest success strategies;</li><li>A strong sense of personal accountability for achieving individual targets</li><li>Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.</li><li>Understanding of and ability to communicate principles and practice of diversity and anti-racism.</li><li>Excellent interpersonal skills as well as verbal and written communication skills.</li><li>Excellent organization and time management skills and strong attention to detail.</li><li>Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.</li><li>Ability to meet potential requirement to occasionally work evenings and weekends</li><li>Ability to report to work at various WoodGreen locations throughout Toronto.</li></ul>

BJO Employment Consultant (2025-515-CP)

FAMILY &amp; CHILD WORKER (BILINGUAL)A&nbsp;Frenchversion&nbsp;follows&nbsp;below&nbsp;/&nbsp;Une&nbsp;version&nbsp;françaisesuit&nbsp;ci-dessousReports to: Program Manager Job Type: Full-time (35 hours per week) Pay Scale: $30.00–$34.00 Location: Ottawa Application Deadline: Applications will be accepted until the position is filled. Number of Positions: 1ABOUT YOUYou are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change.ABOUT THE ROLEThe Child &amp; Family Worker plays a key role in supporting children, individuals, and families through BWCS’s Mental Health &amp; Wellness programs. In this role, you will provide assessments, emotional and behavioural support, case management, counselling, advocacy, and group facilitation.&nbsp;You will work with families to identify strengths, clarify needs, build goals, and explore pathways toward improved emotional wellness, stability, and connectedness. Your work will include supporting clients experiencing social, emotional, behavioural, or systemic challenges, and helping them navigate community, school, health, and social service systems.&nbsp;You will provide culturally responsive, trauma-informed support that promotes safety, empowerment, and positive change. You will adapt your approach to meet clients where they are and ensure services are accessible, affirming, and responsive to the unique needs of Black and racialized families.ABOUT WHO WE SUPPORTBritannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in the Britannia Woods neighborhood, and surrounding areas have access to the mental health &amp; wellness, social, educational, food security, and recreational supports necessary for optimal well-being.ABOUT DIVERSITY AT BWCSAt BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered.KEY RESPONSIBILITIES<ul><li>Assesses and identify children, individuals and their family strengths and needs, according to program goals.</li><li>Construct support maps and explore goals in conjunction with family/individual/children needs.</li><li>Provide case management and resource navigation support for families, individuals, and children.</li><li>Provide group facilitation and programming support for families, individuals, and children.</li><li>Provide crisis counselling and mediation support to families, individuals, and children.</li><li>Act as an advocate within academic &amp; child welfare systems.</li><li>Support clients in navigating societal social systems / health systems.</li><li>Provide mentorship/sponsorship support.</li><li>Follow program guidelines regarding confidentiality, case notes, reports, record keeping etc.</li><li>Carries out discharge planning and service evaluation with families, individuals and children.</li><li>Actively participates and makes use of ongoing clinical supervision.</li><li>Work flexible hours to meet the needs of clients — including some evenings.</li><li>Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.</li><li>Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.</li><li>Assumes other responsibilities as assigned from Mental Health &amp; Counselling Director.</li></ul>QUALIFICATIONS<ul><li>Bachelor of Social Work (BSW), Social Service worker or a degree in counselling or other related social sciences.</li><li>Must be a member in good standing with a regulated professional college (i.e., CRPO, OCSWSSW).</li><li>Knowledge and experience working with Black and racialized families, individuals, and children.</li><li>Knowledge and experience working with families, individuals and children who coexist with hardships related to poverty, discrimination, and other societal inequities.</li><li>A minimum of 2–3 years’ professional experience working with Black and racialized families, individuals and children with concerns related to mental health and other emotional/behavioral concerns.</li><li>Lived experience of Black/other racialized communities in Ottawa is an asset.</li><li>Experience with developing and facilitating group programming focusing on mental and emotional health and other emotional/behavioral barriers.</li><li>Excellent interpersonal skills; strong oral and documentation skills.</li><li>Bilingualism is an asset (English, French, Somali, Arabic, etc.).</li><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other databases.</li><li>A valid driver’s license and access to a vehicle is mandatory.</li></ul>WHAT WE OFFERBWCS is a vibrant workplace offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families, helping them access vital resources and achieve positive outcomes. If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities.APPLICATION PROCESSWe are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. We thank all applicants for their interest; however, only those selected for an interview will be contacted.If you require accessibility accommodation during this process, please email <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> and we will work with you to ensure your needs are met.FrançaiseTRAVAILLEUR·SE AUPRES DES ENFANTS ET DES FAMILLES (BILINGUE)Relève de : Gestionnaire de programme Type de poste : Temps plein (35 h/semaine) Échelle salariale : 30,00 $ – 34,00 $ Lieu : Ottawa Date limite : Les candidatures seront acceptées jusqu’à ce que le poste soit pourvu Nombre de postes : 1À PROPOS DE VOUSVous êtes une personne compatissante et ingénieuse, dévouée à soutenir les enfants, les individus et les familles racialisés dans le dépassement des obstacles et le développement de leur résilience. Vous croyez au pouvoir des interventions fondées sur des données probantes et culturellement adaptées, et vous vous engagez à favoriser un environnement de soutien où les enfants, les individus et les familles racialisés peuvent s’épanouir et se sentir en sécurité. La connaissance des systèmes, l’empathie, la sécurité et un esprit de collaboration doivent être les caractéristiques de votre approche, alors que vous accompagnez les familles, individus et enfants racialisés dans leur cheminement unique vers un changement positif.À PROPOS DU POSTEL’Intervenant(e) auprès des enfants et des familles joue un rôle clé dans la prestation des programmes de santé mentale et de bien-être de BWCS. Dans ce poste, vous offrirez des évaluations, du soutien émotionnel et comportemental, de la gestion de cas, du counseling, du plaidoyer et de l’animation de groupes.Vous travaillerez avec les familles pour identifier leurs forces, clarifier leurs besoins, établir des objectifs et explorer des avenues vers un mieux-être émotionnel, une plus grande stabilité et des relations renforcées. Vous soutiendrez les personnes confrontées à des défis sociaux, émotionnels, comportementaux ou systémiques et les aiderez à naviguer dans les systèmes communautaires, scolaires, sociaux et de santé.&nbsp;Vous offrirez un soutien culturellement adapté et informé par les traumatismes, favorisant la sécurité, l’autonomisation et le changement positif. Ce rôle exige du professionnalisme, de la flexibilité, des limites claires et la capacité de bâtir des relations de confiance dans divers milieux communautaires, tout en veillant à rendre les services accessibles, sécuritaires et adaptés aux besoins uniques des familles noires et racialisées.À QUI NOUS OFFRONS NOTRE SOUTIENBWCS s’engage à garantir que les résidents de la ville d’Ottawa, du quartier Britannia Woods et des environs aient accès aux services nécessaires à leur bien-être : santé mentale, bien-être, soutien social, éducation, sécurité alimentaire et loisirs.À PROPOS DE LA DIVERSITÉ À BWCSChez BWCS, nous cultivons activement un environnement inclusif et équitable où la diversité s’épanouit. Nos services et notre personnel reflètent les diverses cultures, langues et expériences vécues de notre communauté. Nous nous engageons à ce que chaque individu et famille bénéficie d’un soutien informé, sensible, sécuritaire, respectueux et opportun, et à ce que tous les membres de notre équipe se sentent valorisés et autonomisés.RESPONSABILITÉS PRINCIPALES<ul><li>Évaluer et identifier les forces et besoins des enfants, individus et familles selon les objectifs du programme</li><li>Élaborer des plans de soutien et explorer des objectifs en collaboration avec les familles, individus et enfants</li><li>Offrir de la gestion de cas et du soutien à la navigation des ressources</li><li>Animer et soutenir des programmes de groupes pour enfants, individus et familles</li><li>Offrir du counseling de crise et du soutien à la médiation</li><li>Agir comme défenseur dans les systèmes scolaires, communautaires et de protection de l’enfance</li><li>Soutenir les clients dans la navigation des systèmes sociaux, communautaires et de santé</li><li>Offrir du mentorat et du parrainage</li><li>Respecter les lignes directrices du programme (confidentialité, notes de cas, rapports, tenue de dossiers)</li><li>Effectuer la planification de fin de service et l’évaluation</li><li>Participer activement à la supervision clinique continue</li><li>Travailler selon un horaire flexible, incluant certaines soirées</li><li>Collaborer avec les intervenants communautaires et utiliser efficacement les ressources disponibles</li><li>Mettre en œuvre le modèle thérapeutique SNAP basé sur le cadre TCC et intégrer d’autres approches thérapeutiques au besoin</li><li>Effectuer toutes autres tâches assignées par la direction de la Santé mentale et du Counseling</li></ul>QUALIFICATIONS<ul><li>Baccalauréat en travail social (B.T.S.), intervenant en services sociaux, ou diplôme en counseling ou dans d’autres sciences sociales connexes.</li><li>Être membre en règle d’un ordre professionnel réglementé (CRPO, OCSWSSW)</li><li>Connaissance et expérience auprès des familles noires et racialisées</li><li>Connaissance des défis liés à la pauvreté, la discrimination, les barrières systémiques et les inégalités sociales</li><li>Minimum de 2 à 3 ans d’expérience professionnelle auprès d’enfants et familles ayant des préoccupations liées au comportement, à l’émotionnel ou à la santé mentale</li><li>Expérience en développement et animation de programmes de groupe axés sur le bien-être mental et émotionnel</li><li>Compétences interpersonnelles exceptionnelles; solides aptitudes en communication orale et écrite</li><li>Bilinguisme un atout (anglais, français, somali, arabe, etc.)</li><li>Maîtrise de MS Office (Word, Excel, PowerPoint, Outlook) et d’autres bases de données</li><li>Permis de conduire valide et accès à un véhicule obligatoire</li><li>Expérience vécue au sein de communautés noires ou racialisées considérée comme un atout</li></ul>CE QUE NOUS OFFRONSBWCS offre un milieu de travail dynamique avec de nombreuses possibilités de développement professionnel dans un environnement de soutien. En tant que membre de l’équipe, vous aurez un impact significatif sur le bien-être des enfants et des familles en les aidant à accéder aux ressources essentielles et à obtenir des résultats positifs. Si vous êtes engagé envers l’équité, l’innovation et des pratiques culturellement adaptées, nous vous invitons à joindre notre mission visant à bâtir des communautés plus résilientes et en meilleure santé.PROCESSUS DE CANDIDATURENous sommes un employeur garantissant l’égalité des chances. Les personnes intéressées sont invitées à soumettre un CV détaillé et une lettre de motivation par courriel à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. Nous remercions tous les candidats de leur intérêt; toutefois, seules les personnes sélectionnées pour une entrevue seront contactées.Si vous nécessitez des mesures d’adaptation durant le processus, veuillez écrire à&nbsp;<a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> et nous veillerons à répondre à vos besoins.

28 Case Management Jobs