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​DATE:&nbsp;October 2, 2025​&nbsp; LOCATION:&nbsp; Aurora, ON – BSS Mobile Team&nbsp; COMPENSATION: $55,239 -&nbsp;67,560 annually prorated&nbsp; LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.To help fulfill its mission, LOFT is hiring a Full-time Permanent Case Manager, Psychogeriatric.Job Summary&nbsp;As a Case Manager, Psychogeriatric you will be part of a Mobile Support Team that provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviors that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within a specified geographical boundary. You will complete a comprehensive behavioral assessment and an evidence-based Behavioral Support Plan. You will assist in the creation and coordination of a support network through establishing linkages with other community agencies and practitioners to coordinate care for the clients. In addition, you will provide&nbsp;direct service to support the client, family members and/or care-givers to mitigate escalating responsive behaviors. You will also liaise, collaborate and communicate with all members of the Behavioral Support Services team and other partners within the circle of care.&nbsp; The Behavioural Support Services - Mobile Support Team provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions living within the community within North Toronto, York Region and South Simcoe. The team completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan. Transition support is provided to those individuals who a transitioning to another care destination or to another care team. Serving over 900 individuals per year, the Behaviour Support Service Mobile Support Team delivers service in the individuals own home and community.&nbsp; What You Will Do<ul><li>Development and implementation of a Behavioural Support Plan tailored to the needs of the person served designed to improve quality of life and assist in the mitigation of responsive behaviours.&nbsp; Identify and refer to resources specific to those needs and issues;</li><li>Act as a liaison and advocate for the person served among those involved with the individual’s care including family, other care-givers, medical and other multi-disciplinary providers;</li><li>Complete Behaviour Support Assessment (P.I.E.C.E.S. format) and provide timely and accurate record keeping and reports as required;</li><li>Provide&nbsp;support, on-going training and&nbsp;consultation to colleagues, family members and/or other care-givers to assist in mitigating escalating responsive behaviours;</li><li>Provide supportive counselling or referral and linkages to health care, programs or service providers;</li><li>Provide crisis management/intervention and assist in the development of crisis plans for persons served;</li><li>Develop respectful and trusting relationships with persons served using Recovery and Psychosocial Rehabilitation principles;</li><li>Maintain strict confidentiality and follow all other required policies and procedures;</li><li>Consistently interact with persons served, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization and the Behavioural Supports Ontario Project;</li><li>Effectively participate as a member of the Mobile Support Team; attend staff/team meetings,&nbsp; care conferences for the person served, other multi-disciplinary meetings, committee meetings etc as required;</li><li>Attend and actively participate in all required training;</li><li>Liaise, collaborate and coordinate with other professionals, service providers and partners within the Behavioural Support Services;</li><li>Complete other duties, from time to time, as assigned by the Program Manager.</li></ul>What You Bring&nbsp;Must Haves<ul><li>Completion of&nbsp;a diploma/degree in Social Services/Human Services or equivalent;</li><li>Minimum three years related experience in providing support to vulnerable seniors and older adults with responsive behaviours related to mental illness, addictions, dementia or other neurological conditions;</li><li>An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with persons served on goals/priorities;</li><li>Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills;</li><li>Training/knowledge of P.I.E.C.E.S., U-First approaches or willingness to receive training;</li><li>Ability to collaborate effectively with other members of inter-professional care teams, persons served, family members and community team members;</li><li>Good oral and written communication skills and computer literacy, including MS Word and Excel;</li><li>Counselling and responding skills;</li><li>Creativity and flexibility to approaches;</li><li>Knowledge of community resources and supports;</li><li>Ability to work effectively as part of a team and interact with workers from a variety of agencies;</li><li>Strong assessment skills;</li><li>Understanding of cultural competency and framework</li><li>Valid drivers’ license and access to own vehicle is required;</li></ul>Nice-to- Haves<ul><li>Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)</li><li>Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness</li><li>Ability to communicate in a different language, an asset.</li></ul>Work Environment:<ul><li>Staff will be required to work in client’s own homes and may therefore be exposed to secondhand smoke.</li><li>Occasional evening and weekend hours may be required. Frequent travel will be required using own vehicle.</li></ul>What We Offer<ul><li>A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</li><li>Defined Benefits Pensions Plan</li><li>24/7 Employee Assistance Program</li><li>E-learning program available all year round</li><li>Starting vacation time above minimum standard,</li><li>Additional paid personal and paid sick days</li><li>Professional development budget available to help you nurture and shape your career</li><li>Corporate Gym membership rate with GoodLife Fitness</li><li>Access to Perkopolis, a comprehensive corporate discount program</li><li>Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</li><li>Tuition reimbursement program</li><li>Maternity-leave and Parental leave top up program</li></ul>Our Commitment to Diversity and Inclusion&nbsp;LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.&nbsp; Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE:&nbsp;October 16, 2025​

LOFT Community Services

Case Manager, Psychogeriatric_FT-Perm

​DATE: September 30, 2025​LOCATION:&nbsp; Newmarket, ON - York Region South Simcoe Supportive HousingCOMPENSATION: $55,239 - $67,560 Annually Prorated&nbsp;LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.&nbsp;To help fulfill its mission, LOFT is hiring a Full-time Permanent Case Manager.Job Summary:&nbsp; As a Case Manager you will work independently and as part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues who live in a scattered program residential units to various community services. The position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment.&nbsp; Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.&nbsp; LOFT’s Supportive Housing Services in York Region/South Simcoe provide a variety of supports to adults (18 years+), either within LOFT owned houses/buildings or through head lease arrangements with private landlords. Through a multidisciplinary team of case managers, residential support workers, and life enrichment workers, we offer a range of programming that meets the level of support needs or unique challenges of specific populations, including people living with complex mental health and/or addictions challenges, concurrent disorders, physical health comorbidities, chronic homelessness, and/or involvement in the criminal justice system. Our sites include independent cooperative living arrangements for those requiring drop-in case management support, individual and shared accommodations, and staffed congregate settings for individuals needing daily support.&nbsp; &nbsp;&nbsp; What You Will Do:Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;&nbsp;Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.&nbsp;Provide crisis intervention/management and assist in the development of crisis plans with clients;Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organizationMediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;Participate in planning, organising, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required.Provide 24 hour crisis support to program on a rotational basis through a pager or similar system;Assist in the preparing units for occupancy that may include moving furniture.What You Bring:&nbsp; Must HavesThe position requires an excellent understanding of recovery, harm reduction and psychosocial rehabilitation principles as acquired through a relevant degree in human services, coupled with at least three years of experience working with the client population in order to apply the theories to practical settings.Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.&nbsp;An understanding is also required of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.&nbsp;Knowledge of local community agencies and other professional services available for the client group is essential.&nbsp;Experience in working as part of a team of professionals.&nbsp;Must possess a valid driver’s license, insurance to transport clients and a reliable vehicle in order to travel throughout the CLHIN.Excellent interpersonal, communication and counselling skills are required to work in a team environment and to engage the clients in some highly personal areas, such as developing healthy living skills, life skills and in maintaining interpersonal relationships.&nbsp;Good intake assessment, crisis intervention, advocacy and problem solving skills.&nbsp;Computer literacy sufficient to produce and maintain files, records or statistical information.Good analytical, time management and organizational skills to contribute to program planning and to co-ordinate and follow-up on issues or activities with clients.Nice-to-HavesUnderstanding of cultural competency and anti-oppression frameworkReflective of a multi-barriered group, as serviced by the program, a strong assetWork EnvironmentRequired to be on after-hours on call, on a rotating schedule.Frequent travel to Program Sites.Ability to clean and prepare units for occupancy which may include moving furniture.Since the workplace involves working in resident/tenant member’s own homes, staff may be subjected to second hand smoke while performing their job duties. What We OfferA comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disabilityDefined Benefits Pensions Plan24/7 Employee Assistance ProgramE-learning program available all year roundStarting vacation time above minimum standard,Additional paid personal and paid sick daysProfessional development budget available to help you nurture and shape your careerCorporate Gym membership rate with GoodLife FitnessAccess to Perkopolis, a comprehensive corporate discount programAccess to unlimited DEI trainings through partnership Canadian Centre for Diversity and InclusionTuition reimbursement programMaternity-leave and Parental leave top up programOur Commitment to Diversity and Inclusion&nbsp; LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.Note: A satisfactory vulnerable sector check (VSC) is also required.&nbsp; CLOSING DATE: October 14, 2025​

Case Manager_FT-Perm

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan, including massage therapy, naturopathic services, travel coverage, and more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>An Employee Wellness program</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team, responsible for providing solution-focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision-making, job retention, and other supports to help clients achieve successful outcomes. You would also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you would also have individual targets to achieve related to your caseload’s success.Position Type:Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Position Type Available:This opportunity is based at The Career Foundation’s York&nbsp;Employment Centre, located near Weston Rd. &amp; Lawrence Ave. W., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis.This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week.&nbsp;The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement ServicesResponsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp; </li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals. </li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to occasionally work outside regular business hours when needed.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li></ul>How to Apply: Please visit the&nbsp;Join Our Team&nbsp;page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

3 Case Management Jobs in Regional Municipality of York