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INTERNAL JOB POSTING 

Position: 

Program(s): 

Function: 

Schedule: 

Start Date: 

Job Posting # 060124 

CDRC Case Manager 

Crossroads Day Reporting Centre (CDRC) 

The role is to provide day to day counselling support to clients. To 
provide crisis intervention for clients. Work directly with Correctional 
Services Canada. To complete funder reports as required. 

6 month contract with possibility of extension. Weekend availability
required. Hours/days will vary depending on needs of the program 

ASAP 

Salary: 

Reports to: 

TBD

Team Leader(or his/her designate) 

Responsibilities: 

1. Demonstrated desire to advance knowledge and skills level.

2. Openness and ability to establish rapport.

3. Ability to interact on an individual and group basis; good interpersonal skills.

4. Effective crisis intervention skills.

5. Ability to effectively asses client behaviours and intervene using a cognitive-behavioural

model.

6. Ability to analyze clients’ behaviours in order to assess needs and risk.

7. Ability to function effectively as both a leader and a member of a team.

8. Ability to act independently, as circumstances warrant.

9. Sensitive to cultural and individual values.

10. Ability to set limits.

11. Ability to use and describe various approaches to deal with issues and/or clients.

12. Effective written and verbal communication skills.

13. Ability to interpret policies and procedures and act within their intent.

14. Working knowledge of community resources.

15. Moral integrity and honesty.

16. Maintain a counselling caseload as a primary counsellor in order to facilitate, with each client,

a complete risk/needs assessment.

17. Within 10 working days of client’s intake complete a LSI-R assessment; complete updated

LSI-R assessments in regular 3-month intervals.

18. Meet with clients at a frequency to be determined based on assessment of needs and

consultation with the supervising parole officer, and accurately record all meetings, goals,

progress and activities of each client.

19. Ensure case files are maintained in compliance with agency and contract standards.

20. Demonstrate knowledge and practice of micro skills counselling and motivational counselling

techniques when liaising with peers and clients.


21. Accurately record all behaviours and activities, both reported and observed, of all clients.

22. Be knowledgeable of community services that relate to the delivery of service in the setting.

23. During his/her shift, will monitor and maintain all established Program procedures and

policies.

24. Complete and share with client, staff and CSC, any applicable reports on each of the clients

on his/her caseload in a timely fashion.

25. Liaise on an on-going basis with CSC, including discussions regarding overall progress of

each of the clients.

26. If and when appropriate, establish rapport with the family, referral worker, outside resources

and any other party who has legal involvement with the client.

27. Provide or take appropriate action to provide the client with special programs to meet their

needs.

28. Under the direction of their supervisor, organize, implement and/or deliver group or individual

programs that are aimed at addressing identified needs of individuals or groups.

29. Utilizing cognitive-behavioural techniques, assist the client in addressing the identified needs,

such as problem-solving skills, assertiveness training, communication skills, values

clarification, anger management and leisure skills.

30. Assume on-call responsibilities as appropriate.

31. Deliver services in a way that reflects the racial, cultural, linguistic and gender specific needs

of the community being served.

32. Ability to understand and apply principles of Anti-Racism, Anti-Oppression Framework to

interactions

33. Actively participate in developing and implementing systems (i.e., forms, questionnaires, etc.)

that will facilitate the case management process.

34. Remain awake, alert and attentive to client needs at all times when on shift.

35. Perform other duties or assignments as directed by the Director of Residential Services

Qualifications: 

1. Community College Diploma or University Degree and/or combination of education and

experience

2. Previous counselling experience with individuals involved in the justice system

3. Minimum of 2 years related employment experience in criminal justice system

4. Demonstrated equivalency of experience and training will be considered.

5. Knowledge of community resources

6. Intermediate-Advanced word processing skills are required.

7. Reliability check through Public Works

The John Howard Society is an equal opportunity employer and a United Way anchor agency. This 
position will be covered under the union agreement between John Howard Society of Toronto and SEIU 
Healthcare. JHST is in compliance with AODA standards. Should you be invited to an interview and 
require assistance or accommodations, please contact us in advance of the interview. 

Please submit all cover letters and resumes (combined into one document) in confidence by email to 
<a href="mailto:crf@jhst.ca" target="_blank">crf@jhst.ca</a>. Be sure to indicate the position that you are applying for in your cover letter. 

*only those selected for an interview will be contacted. Thank you.*

John Howard Society of Toronto

CDRC Case Manager - Full-time

Job Posting – Internal/External&nbsp; POSITION:&nbsp;Housing Case Manager – Anishnawbe Wigwam Nooddimoshin&nbsp;Original People’s Housing HelpLOCATION:&nbsp;SagataySHIFT:&nbsp;8am to 4pmSALARY: $60,000.00Na-Me-Res&nbsp;(Native Men’s Residence) located in Toronto, is a diverse, multi-service organization.&nbsp; Through a culture-based approach that addresses the holistic needs of its clients, Na-Me-Res’ mission is to provide temporary, transitional and permanent housing to Indigenous men experiencing homelessness in Toronto, while providing outreach and support services to the broader Indigenous homeless population.&nbsp;MAIN FUNCTION:The Case Manager will&nbsp;provide confidential case management services that address the basic daily needs of clients housed across four Nameres housing sites.&nbsp; They will assist clients to be self-sufficient, while maintaining housing with the resources required to enhance the quality of their lives. The Case Manager will also provide daily supports through traditional teachings, connect clients with community resources, and Elders in the community.&nbsp;DUTIES AND RESPONSIBILITIES:<ul><li>Completing intakes, assessments and developing personal case plans </li><li>Implementing individualized case plans with an emphasis on collaborative goal setting</li><li>Determining appropriate services, completing referrals to meet clients' needs and engaging in necessary follow up </li><li>Collaborating with appropriate community service partners as part of an inter-disciplinary case-management team to meet the goals of the personal case plans</li><li>Maintaining concise, up to date case notes and organized client files</li><li>Develop short- and long-term goals to maximize a client’s chances of remaining successfully housed</li><li>Provide tenant/housing provider mediation service supports as required and any other interventions that may be necessary</li><li>Assess client’s health and identify life skills needs</li><li>Ability to identify and manage crisis situations, facilitate conflict resolution and de-escalation </li><li>Providing statistical data to the Program Manager on a timely and regular basis</li><li>Assisting in development and implementation of relevant programming</li><li>Provide all reports to City of Toronto and Na-Me-Res as required</li><li>Other related duties as identified by the Program Manager</li></ul>REQUIREMENTS:<ul><li>3-5 years’ experience working in a social service setting</li><li>Post-secondary diploma or degree in a related field</li><li>Successful candidate to provide a current (dated within the last 90 days) CPIC as a condition of employment</li><li>Strong crisis intervention and problem-solving skills </li><li>Excellent interpersonal and communication skills</li><li>Computer literacy including demonstrated competence with Microsoft Office (experience with database software is an asset)</li><li>An understanding of Indigenous history, traditions, culture and approaches</li></ul>&nbsp; &nbsp; &nbsp; &nbsp;The following skills are an asset:<ul><li>Valid Ontario G class driver's license and a clear driving abstract</li><li>First Aid/CPR certified</li></ul>Na-Me-Res encourages Indigenous applications (First Nation, Metis and Inuit). We thank all applicants, however, only those selected for an interview will be contacted. If you are invited to an interview and require accommodation, we will make every effort to accommodate you.CLOSING DATE:&nbsp;September 30, 2025, at 5pm.&nbsp;(Hand delivered applications will not be accepted, please no phone calls)A resume and cover letter can be mailed, faxed or emailed to:Human Resources26 Vaughan Road, Toronto, ON M6G 2C4Fax #:&nbsp;&nbsp; (416) 652-3138 / Email:&nbsp;<a href="mailto:jobs@nameres.org" target="_blank">jobs@nameres.org</a>

Native Men's Residence

Housing Case Manager - Anishnawbe Wigwam Nooddimoshin

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;The Career Foundation’s&nbsp;Youth Thrive program&nbsp;operates both regionally and nationally, offering youth a variety of activities such as professional skills workshops, a virtual retreat, and volunteer placements. These opportunities help youth participants gain valuable skills and experiences, engage in important community projects, and promote civic engagement and social inclusion. Our national Youth Thrive program is available to youth aged 16 to 29 living in Ontario, British Columbia, Alberta, or Nova Scotia, while our regional Youth Thrive program serves eligible youth living in Ontario. Both programs particularly focus on youth who identify as Indigenous or are underserved from equity-deserving groups.As a Placement Specialist/Coach with our national Youth Thrive program based in Alberta, you will be a key member of the project team. Your responsibilities will include establishing and maintaining relationships with non-profit organizations across multiple sectors and developing meaningful volunteer opportunities for youth participants of the program. You will also work directly with youth participants to help them understand the expectations and requirements of various non-profit workplaces, and what it takes to succeed in their volunteer roles. You will manage a caseload of youth and mentors assigned to you and be responsible for achieving placement targets.Position Type:&nbsp;Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Travel Requirements:This opportunity is based in Edmonton and requires frequent travel throughout Alberta to meet the core outreach and placement deliverables of the position, including to remote areas that are not accessible by transit. The successful candidate should possess a valid driver’s licence and a reliable vehicle to effectively meet these core deliverables. This position also operates under a hybrid-remote schedule, permitting one work-from-home day per week, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Please note that the work schedule for this position requires flexibility and availability to work some evening hours and occasional weekends to meet the operational needs of the program.Background Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC).Start date:As soon as possibleReporting to:&nbsp;Program CoordinatorResponsibilities include:Community Partner Outreach, Relationship Building, and Volunteer Development<ul><li>Conducts outreach to non-profit organizations to promote The Career Foundation’s national Youth Thrive program, with the aim of securing volunteer placement opportunities for youth participants.</li><li>Develops and maintains effective relationships with non-profit partners.</li><li>Places youth clients into volunteer opportunities by matching them with advertised and non-advertised volunteer roles, including opportunities developed through establishing effective relationships with non-profit partners.</li><li>Supports non-profits in identifying volunteer opportunities and projects that youth can engage in to help the organization achieve its mission.</li><li>Conducts on-site visits at non-profit partner facilities to ensure they provide suitable and safe workplace environments.</li><li>Negotiates and administers placement training plans with non-profits and appropriately matches youths’ skills with volunteer requirements.</li><li>Consistently monitors and tracks personal success rates to achieve individual targets that contribute to the team’s overall objectives.</li><li>Conducts outreach to engage mentors who can guide youth and ensure successful placements.</li><li>Arranges guest speakers to educate youth clients on civic engagement, the non-profit sector, volunteer opportunities, volunteer expectations, and other information supporting their successful outcomes.</li><li>Maintains accurate and up-to-date documentation on all volunteer development activities, including interviews, volunteer vacancies, placements arranged, and other support activities.</li><li>Works in collaboration with fellow team members to plan, execute, and continuously monitor effective outreach plans to recruit youth, mentors, and non-profits, and maintain up-to-date records of outreach efforts.</li><li>Plans and participates in community events, hiring fairs, and related activities to promote The Career Foundation’s services.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp; </li><li>Performs other relevant duties as assigned.</li></ul>Youth Placement and Retention Coaching<ul><li>Provides coaching and support to help youth overcome barriers to completing volunteer placements.</li><li>Guides youths’ volunteer search and coaches them at each step to ensure their placement success.</li><li>Serves as a resource to youth and non-profit partners to mediate issues if they arise and provide other supports that lead to retention and successful volunteer completion.</li><li>Delivers group workshops or coaching to help with youths’ skills development.</li><li>Provides individual coaching to youth participants, helping them apply skills learned through workshops, and conducts project-specific interview preparation with each participant.</li><li>Coaches youth during their volunteer placements to overcome learning and integration obstacles.</li><li>Works with mentors to support youth in maximizing these civic engagement opportunities.</li><li>Monitors youth to ensure the success of their volunteer projects and ensures they receive the support they need.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support youth participants with achieving successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in marketing, business, or human/social services is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of two years of direct experience in job development, coaching, community outreach, sales, or business development, or other experience that is directly transferable to the responsibilities of the position is required.</li><li>Valid driver’s licence and reliable vehicle to conduct essential work-related travel within Alberta to meet the core requirements of the position, including to remote areas.</li><li>Experience working with youth, including those who identify as Indigenous or are from underserved, equity-deserving groups, is considered a strong asset.</li><li>Knowledge of current labour market trends, job search techniques, and youth employment research methods is considered an asset</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with youth of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to work occasional evening and weekend hours to meet the requirements of the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.&nbsp;

The Career Foundation

Placement Specialist/ Coach

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at <a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes&nbsp;</li></ul>Program and Role Description:&nbsp;The Career Foundation’s Empowering Abilities Program (EAP) assists individuals with disabilities in overcoming barriers to employment by enhancing their employability to make a successful transition to employment or return to school to further their career goals. The program consists of up to ten weeks of pre-employment workshops, followed by twelve weeks of a wage subsidy job placement for participants.This Employer Relations Specialist/Job Developer position is available with our Empowering Abilities Program – York office. In this position, you will be an essential member of the team responsible for establishing relationships with employers to find appropriate job placement opportunities for program participants who have self-disclosed disabilities, coaching participants and employers to ensure job retention is achieved, and performing other important duties. You will be responsible for achieving individual targets assigned to you that contribute to the team’s collective ability to meet all contractual obligations with the program’s government funder.&nbsp;Position Type:&nbsp;Full-time (37.5 hours per week), contract until March 27, 2026, with excellent potential to lead to permanent.Base Location and Travel Requirements:This opportunity is based at The Career Foundation’s York office, located near Weston Rd. and Lawrence Ave. W., and requires frequent local travel to employer locations, partner sites, and other stakeholder locations to fulfill the core requirements of the role. The successful candidate should possess a valid Ontario G driver’s licence and a reliable vehicle to perform essential duties that require frequent local travel, including to locations not accessible by transit. This position also permits periodic work-from-home days on a rotational basis, contingent on program needs, operational requirements, and performance. The hybrid schedule requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on the incumbent providing an acceptable Vulnerable Sector Check (VSC)&nbsp;Start date:As soon as possibleReporting to:&nbsp;&nbsp;Program CoordinatorResponsibilities include:Job Development and Participant Coaching<ul><li>Develops relationships with 2–3 new employer contacts each week and 8–12 new employer contacts each month in a variety of industries to generate job placement opportunities for program participants</li><li>Regularly monitors personal performance against program targets to ensure the achievement of expected results.</li><li>Delivers enhanced employer services to a minimum of two companies per month.</li><li>Places program participants into job placements through successful employer outreach and job development initiatives, ensuring that milestone targets are achieved.</li><li>Develops accommodation plans with employers and utilizes appropriate support funds from the program’s budget to best serve participants.</li><li>Administers placement agreements with and without wage subsidies, including collecting required pay stubs and processing payment claims.</li><li>Conducts job retention functions with program participants and employers, including coaching participants on how to overcome barriers during their work placements and mediating issues that arise as needed.</li><li>Maintains relationships with employers to continuously develop job placement opportunities for program participants.</li><li>Completes personalized needs assessments with program participants, including evaluating and interpreting collected information to support them in targeting the most suitable employment opportunities based on their experience, education, and disability, as well as existing labour market factors.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support program participants in achieving successful outcomes.</li><li>Collaborates with other team members to complete participant assessments using established assessment tools and interprets results pertaining to core job functions.</li><li>Ensures quality of work placements for program participants by appropriately matching each person’s skills with the job requirements and adhering to other program requirements for job placements.</li><li>Plans and delivers job search workshops, conducts cold calls to employers, and facilitates mock interviews to prepare program participants for position-specific interviews.</li><li>Works collaboratively with fellow team members to schedule approved short-term training to ensure that program participants are best prepared for the local labour market.</li><li>Participates in group intake functions and participant selection.</li><li>Maintains documentation of assigned participant files in online reporting systems, including records of service and participant progress reports.</li><li>Performs other relevant duties as assigned.</li></ul>Participant Outreach and Recruitment<ul><li>Attends networking events and hiring fairs to connect with new employers and promote the program.</li><li>Performs outreach to recruit eligible participants into the program from equity-deserving groups, including 2SLGBTQI+, racialized minorities, and others, through community events, job fairs, social media channels, and other outreach functions.</li><li>Presents the program to community partners and potential participants, ensuring that they understand the program objectives and time requirements.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in marketing, business, human/social services, or another field relevant to the scope of the position is highly preferred, or an equivalent combination of education and experience is required.</li><li>Minimum of 2 years’ direct experience in job development, community outreach, job coaching, business development, or experience that is directly transferable to the responsibilities of the position is required.</li><li>Valid Ontario G driver’s licence and reliable vehicle to conduct essential work-related travel within the GTHA to meet the core deliverables of the position.</li><li>Prior experience serving persons with disabilities, utilizing the Disability Severity Assessment tool, and/or experience with government-funded employment programs are considered strong assets.</li><li>Candidates who possess the above qualifications, as well as existing relationships with employers that can be relied upon to provide employment opportunities for participants of the program, will be prioritized.</li><li>Ability to effectively apply principles of the sales process to generate job leads and secure positions for participants of the program.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people from all stakeholder groups.</li><li>Proven track record in a results-driven environment with experience meeting assigned targets.</li><li>Professional and courteous approach to client service, with a high level of respect for the diversity of the people served.</li><li>High emotional intelligence, demonstrating patience, empathy, and connectivity when working with participants of various experiences, needs, and abilities.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>High ethics and confidentiality standards, with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Office 365 applications, including Teams and SharePoint. Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness to occasionally work outside of normal business hours when needed to meet the needs of clients and the program.</li><li>Dedicated work ethic with demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li></ul>The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Employer Relations Specialist / Job Developer

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more</li><li>A comprehensive Dental Insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>Employee wellness initiatives</li><li>Paid days off for religious observance purposes</li></ul>Program and Role Description:Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team responsible for providing solution-based employment&nbsp;counselling&nbsp;to an assigned caseload of clients in the areas of job search, job placement, Canadareer decision-making, job retention, and other areas to support clients with achieving successful outcomes. You would also be responsible for developing relationships with employers to find suitable employment opportunities for clients in your caseload, among other essential duties, including maintaining accurate records in online data reporting systems.Position Type:Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Position Types Available:Scarborough (Kingston Rd. and Midland Ave.)<ul><li>Full-time (37.5 hours per week), one-year contract with excellent potential to lead to permanent.</li><li>This opportunity requires the successful candidate to work from The Career Foundation’s Scarborough Employment Centre, located near Kingston Rd. and Midland Avenue.&nbsp;</li></ul>Schedule Requirements:The Employment Services and Placement Specialist position requires regular on-site work at a designated base office (available base locations are outlined above), as well as periodic travel to other offices of The Career Foundation, community partner locations, and other stakeholder sites as needed. Successful candidates must be willing to work on-site from a designated base location on a full-time basis.The position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop and other equipment are provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement ServicesResponsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, Canadareer decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp;&nbsp;</li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals.&nbsp;</li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>A post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of 2 years of direct experience in employment counselling, job coaching, and/or job development, or other experience directly transferable to the position’s responsibilities, is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Flexibility to occasionally work outside regular business hours when required to ensure the team meets all objectives.</li><li>Positive attitude with a dedicated work ethic and client-centered approach to work.</li></ul>How to Apply:Please visit the ‘Join Our Team’ page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">https://careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.&nbsp;The Career Foundation’s Commitment:&nbsp;The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Employment Services and Placement Specialist

Job Posting – Internal/External&nbsp; POSITION:&nbsp;Case Manager - Mino KaanjigoowinSHIFT:&nbsp;M-F, 8am-4pmSALARY:&nbsp;$60,000.00Na-Me-Res&nbsp;(Native Men’s Residence) located in Toronto, is a diverse, multi-service organization.&nbsp; Through a culture-based approach that addresses the holistic needs of its clients, Na-Me-Res’ mission is to provide temporary, transitional and permanent housing to Indigenous men experiencing homelessness in Toronto, while providing outreach and support services to the broader Indigenous homeless population.&nbsp;MAIN FUNCTION:&nbsp;As a member of the Mino Kaanjigoowin team, the Case Manager provides physical, emotional, mental and spiritual care and support for clients with mental illness, concurrent disorders and special needs in order to assist them to effectively transition from homelessness to stable and secure long-term housing.&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Completing intakes, assessments and personal case plans</li><li>Implementation and ongoing review of individualized case plans</li><li>Determining the appropriate services, completing referrals to meet clients' needs and engaging in necessary follow up&nbsp;</li><li>Collaborating with appropriate community service partners as part of an inter-disciplinary case-management team to meet the goals of the personal case plans</li><li>Coordinating recreational and psychoeducational activities</li><li>Maintaining an accurate record of all encounters with clients&nbsp;</li><li>Maintaining client privacy and confidentiality</li><li>Other duties as identified by the Program Manager&nbsp;</li></ul>REQUIREMENTS<ul><li>Post-secondary degree in a related field</li><li>3-5 years’ experience working in a social service setting</li><li>Strong knowledge of services available for individuals who are homeless and struggling with mental illness</li><li>Superior crisis intervention and problem-solving skills</li><li>Excellent interpersonal and communication skills</li><li>Ability to work independently and as part of a team</li><li>Computer literacy including demonstrated competence with Microsoft Office (experience with database software is an asset)</li><li>Successful candidate to provide a Police reference check as a condition of employment</li><li>Understanding of Indigenous history and culture</li></ul>&nbsp; &nbsp; &nbsp; &nbsp;The following skills are an asset:<ul><li>Valid Ontario's driver's license and a clear driving record</li><li>First Aid/CPR certified</li></ul>Na-Me-Res encourages Indigenous applicants (First Nation, Métis, Inuit and those who self- identify). We thank all applicants, however, only those selected for an interview will be contacted. If you are invited to an interview and require accommodation, we will make every effort to accommodate you.&nbsp;CLOSING DATE: September 19, 2025, at 5pm.&nbsp;A cover letter and resume can be submitted to:Human Resources26 Vaughan Road, Toronto, ON M6G 2C4Fax #:&nbsp;(416) 652-3138 / Email:&nbsp;<a href="mailto:jobs@nameres.org" target="_blank">jobs@nameres.org</a>(Hand delivered applications will not be accepted/no phone calls please)

Case Manager - Mino Kaanjigoowin

115 rue Ritchie St #9, Ottawa, ON K2B 6E8&nbsp;&nbsp;2255 av. Carling Ave, #201, Ottawa, ON K2B 7Z5 <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>&nbsp;(613) 820-0853&nbsp;britanniawoods.com JOB TITLE: FAMILY &amp; CHILD WORKER – SNAP PROGRAM/ (BILINGUAL) A French version follows below / Une version française suit ci-dessous Reports to: Program Manager Job Type: Full-time (35 hours per week) PayScale: $28.44-$34.00 Location: Ottawa Application Deadline: September 12, 2025 # of Positions: 1 ABOUT YOU: You are a compassionate and resourceful individual dedicated to supporting racialized children, individuals and families in overcoming barriers and building resilience. You believe in the power of evidence-based, culturally responsive interventions, and are committed to fostering a supportive environment where racialized children, individuals and families can thrive and feel safe. Systems knowledge, empathy, safety and a collaborative spirit should be the hallmarks of your approach, as you support racialized families, individuals and children navigate their unique journeys toward positive change. ABOUT THE ROLE: The goal of the Family and Child Worker (FCW) position is to support racialized families, individuals, and children to better understand their innate abilities, competencies, as well as their areas of needed growth and support. Under the direction of the Clinical Director and program manager, the FCW will work with families, individuals, and children, to assess, identify and intervene in societal and personal barriers that are impacting their lives, and sense of wellness. The SNAP Program groups specifically serve children ages 6-11 yrs old and their families, particularly those from Black and racialized backgrounds, newcomers, and those living in low-income or high-risk situations. Additionally, we provide crisis support for other individuals within our community. Our work includes culturally responsive best practices and interventions, designed to empower individuals and families and promote healthy children's development. Most importantly, the SNAP program provides support focusing on behavioral and emotional regulation and modification. Supports are provided through the channels of advocacy, case management, crisis counseling, parental &amp; children group programming, mentorship/sponsorship, resource navigation, needs replenishment and collaboration with other appropriate stakeholders and community partners Successful candidates will be expected to work flexible hours, in accessible locations to accommodate their clients’ needs. All Britannia Woods Community Services (BWCS) Mental Health and Wellness programs and supports are culturally/racially/socially constructed to be responsive to Black and other racialized families, individuals and children unique, but chronic needs. Thus, the successful candidate is expected to provide support and care from a safe, affirming, anti-oppressive and equity-oriented lens. ABOUT WHO WE SUPPORT: Britannia Woods Community Services (BWCS) is dedicated to ensuring that residents in the city of Ottawa, in Britannia Woods neighborhood, and surrounding areas have access to the mental health &amp; wellness, social, educational, food security, and recreational supports, which are necessary for optimal well-being. ABOUT DIVERSITY AT BWCS: At BWCS, we actively cultivate an inclusive and equitable environment where diversity thrives. Our services and staff reflect the varied cultures, languages, and lived experiences of our community. We are committed to ensuring that every individual and family receives informed, sensitive, safe, respectful, and timely support, and that all members of our team feel valued and empowered. KEY RESPONSIBILITIES<ul><li>Assesses and identify children, individuals and their family strengths and needs, according to program goals</li><li>&nbsp;Construct support maps and explore goals in conjunction with family/individual/children needs.</li><li>Provide case management and resource navigation support for families, individuals, and children.</li><li>Provide group facilitation and programming support for families, individuals, and children.</li><li>Provide crisis counselling and mediation support to families, individuals, and children.</li><li>Act as an advocate within academic &amp; child welfare systems</li><li>Support clients in navigating societal social systems / health systems.</li><li>Provide mentorship/sponsorship support.</li><li>Follow program guidelines regarding (confidentiality, case notes, reports, record keeping etc.)</li><li>Carries out discharge planning and service evaluation with families, individuals and children.</li><li>Actively participates and makes use of on-going clinical supervision.</li><li>Work flexible hours to meet the needs of clients -Including some evenings.</li><li>Liaise, consult, and collaborate with community stakeholders and make appropriate use of community resources.</li><li>Implement SNAP therapeutic model guided by CBT framework and incorporate additional therapeutic modalities as required.</li><li>Assumes other responsibilities as assigned from Mental Health &amp; Counselling Director</li></ul> QUALIFICATIONS:<ul><li>Bachelor of Social Work / Social Services Worker Diploma / Degree in other social sciences (ie. counselling)</li><li>Must be a member in good standing with a regulated professional college (i.e. CRPO, OCSWSSW)</li><li>Knowledge and experience working with Black and racialized families, individuals, and children.</li><li>Knowledge and experience working with families, individuals and children that coexist with hardships related to poverty, discrimination, and other societal barriers/inequities.</li><li>A minimum of 2-3 years’ professional experience working with Black and racialized families, individual and children with concerns related to mental health and other emotional/ behavioral concerns.</li><li>Lived experience of Black/other racialized communities In Ottawa is an asset.</li><li>Experience with developing and facilitating group programming focusing on mental &amp; emotional health, and other emotional/behavioral barriers.</li><li>Excellent interpersonal skills; oral and documentation skills</li><li>Bilingualism is an asset (English, French, Somali, Arabic, etc.)</li><li>Strong computer proficiency in MS Office (Word, Excel, PowerPoint, and Outlook), and other databases</li><li>A valid driver’s license and access to a vehicle is mandatory. &nbsp;</li></ul>BWCS is a vibrant workplace, offering opportunities for professional growth and development in a supportive environment. As part of our team, you will make a meaningful difference in the lives of children and families through the SNAP Program, helping them access vital resources and achieve positive outcomes. &nbsp;If you are committed to equity, innovation, and culturally responsive care, we invite you to join our mission to create healthier, more resilient communities. We are an equal opportunity employer and encourage all interested candidates to submit a detailed resume and cover letter by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>.We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Britannia Woods Community Services respects employment equity and values diversity and inclusion. If you require accessibility accommodation during this process, please let us know by email to <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> and we will work with you to make sure your needs are met.FrançaiseTITRE DU POSTE: TRAVAILLEUR·SE AUPRÈS DES FAMILLES ET ENFANTS – PROGRAMME SNAP / (Bilingue) Relève de: Gestionnaire de programme Type de poste: Temps plein (35 heures par semaine) Échelle salariale : 28,44 $ - 34,00 $ Lieu: Ottawa Date limite pour postuler : 12 septembre 2025 Nombre de postes: 1 À PROPOS DE VOUS: Vous êtes une personne compatissante et ingénieuse, dévouée à soutenir les enfants, les individus et les familles racialisés dans le dépassement des obstacles et le développement de leur résilience. Vous croyez au pouvoir des interventions fondées sur des données probantes et culturellement adaptées, et vous vous engagez à favoriser un environnement de soutien où les enfants, les individus et les familles racialisés peuvent s’épanouir et se sentir en sécurité. La connaissance des systèmes, l’empathie, la sécurité et un esprit de collaboration doivent être les caractéristiques de votre approche, alors que vous accompagnez les familles, individus et enfants racialisés dans leur cheminement unique vers un changement positif. À PROPOS DU POSTE: L’objectif du poste de Travailleur·se auprès des familles et enfants (TFE) est de soutenir les familles, individus et enfants racialisés afin de mieux comprendre leurs aptitudes, leurs compétences, ainsi que leurs besoins de développement et de soutien. Sous la direction du directeur clinique et du gestionnaire de programme, le TFE travaillera avec les familles, individus et enfants pour évaluer, identifier et intervenir sur les obstacles sociétaux et personnels qui influencent leur vie et leur bien-être. Le programme SNAP s’adresse particulièrement aux enfants âgés de 6 à 11 ans et à leurs familles, notamment ceux issus de milieux noirs et racialisés, les nouveaux arrivants et ceux vivant dans des situations de faible revenu ou à risque élevé. De plus, nous offrons un soutien en situation de crise à d’autres membres de la communauté. Notre travail comprend des pratiques exemplaires culturellement adaptées, visant à autonomiser les individus et les familles et à favoriser le développement sain des enfants. Le programme SNAP met surtout l’accent sur la régulation et la modification du comportement et des émotions. Les soutiens sont offerts sous forme de plaidoyer, gestion de cas, counseling de crise, programmes de groupe &nbsp;pour parents et enfants, mentorat/parrainage, navigation de ressources, réponse aux besoins essentiels, ainsi que collaboration avec d’autres parties prenantes et partenaires communautaires. Les candidats retenus devront travailler selon un horaire flexible et dans des lieux accessibles pour répondre aux besoins des clients. Tous les programmes et services de santé mentale et de bien-être de Britannia Woods Community Services (BWCS) sont conçus de manière culturelle, raciale et sociale pour répondre aux besoins uniques et chroniques des familles, individus et enfants noirs et racialisés. Le candidat retenu doit donc fournir un soutien et des soins dans une perspective sécuritaire, valorisante, anti-oppressive et axée sur l’équité. À PROPOS DE CEUX QUE NOUS SOUTENONS: BWCS s’engage à ce que les résidents de la ville d’Ottawa, du quartier Britannia Woods et des environs aient accès aux services de santé mentale et de bien-être, sociaux, éducatifs, de sécurité alimentaire et de loisirs nécessaires à leur épanouissement. À PROPOS DE LA DIVERSITÉ À BWCS : Chez BWCS, nous cultivons activement un environnement inclusif et équitable où la diversité s’épanouit. Nos services et notre personnel reflètent les diverses cultures, langues et expériences vécues de notre communauté. Nous nous engageons à ce que chaque individu et famille bénéficie d’un soutien informé, sensible, sécuritaire, respectueux et opportun, et à ce que tous les membres de notre équipe se sentent valorisés et autonomisés. PRINCIPALES RESPONSABILITÉS:<ul><li>Évaluer et identifier les forces et besoins des enfants, individus et familles, conformément auxobjectifs du programme.</li><li>Élaborer des cartes de soutien et définir des objectifs en collaboration avec lesfamilles/individus/enfants.</li><li>Offrir de la gestion de cas et du soutien à la navigation des ressources.</li><li>Fournir de l’animation de groupes et du soutien de programmation.</li><li>Offrir du counseling de crise et du soutien à la médiation.</li><li>Agir comme défenseur dans les systèmes scolaires et de protection de l’enfance.</li><li>Soutenir les clients dans la navigation des systèmes sociaux et de santé.</li><li>Offrir du mentorat/parrainage.</li><li>Respecter les lignes directrices du programme (confidentialité, notes de cas, rapports, tenue dedossiers, etc.).</li><li>Effectuer la planification de fin de service et l’évaluation avec les familles, individus et enfants.</li><li>Participer activement à la supervision clinique continue.</li><li>Travailler selon un horaire flexible, incluant certaines soirées.</li><li>Établir des liens, consulter et collaborer avec les partenaires communautaires.</li><li>Mettre en oeuvre le modèle thérapeutique SNAP guidé par le cadre de la TCC et intégrer d’autresmodalités thérapeutiques au besoin.</li><li>Assumer d’autres responsabilités assignées par le directeur de la santé mentale et du counseling.</li></ul>QUALIFICATIONS:<ul><li>Baccalauréat en travail social / Diplôme d’intervenant en services sociaux / Diplôme en sciencessociales (ex. : counseling).</li><li>Être membre en règle d’un ordre professionnel réglementé (ex. : CRPO, OCSWSSW).</li><li>Connaissance et expérience auprès des familles, individus et enfants noirs et racialisés.</li><li>Expérience avec les familles, individus et enfants vivant les difficultés liées à la pauvreté, à ladiscrimination et autres inégalités sociétales.</li><li>Minimum de 2 à 3 ans d’expérience professionnelle auprès de familles, individus et enfants noirs etracialisés ayant des préoccupations liées à la santé mentale et aux comportements/émotions.</li><li>Expérience vécue des communautés noires ou racialisées d’Ottawa est un atout.</li><li>Expérience en développement et animation de programmes de groupe axés sur la santé mentaleet émotionnelle.</li><li>Excellentes compétences interpersonnelles, de communication orale et de rédaction.</li><li>Le bilinguisme est un atout (anglais, français, somali, arabe, etc.).</li><li>Solide maîtrise de MS Office (Word, Excel, PowerPoint, Outlook) et autres bases de données.</li><li>Permis de conduire valide et accès à un véhicule obligatoires. &nbsp;</li></ul>CE QUE NOUS OFFRONS : &nbsp;BWCS est un milieu de travail dynamique offrant des occasions de développement professionnel dans un environnement de soutien. En tant que membre de notre équipe, vous aurez un impact significatif sur la vie des enfants et familles grâce au programme SNAP, en les aidant à accéder à des ressources essentielles et à obtenir des résultats positifs. Si vous êtes engagé envers l’équité, l’innovation et des soins culturellement adaptés, nous vous invitons à vous joindre à notre mission visant à bâtir des communautés plus saines et résilientes.&nbsp;Nous sommes un employeur garantissant l’égalité des chances et nous encourageons toutes les personnes intéressées à soumettre un CV détaillé et une lettre de motivation par courriel à <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a>. Nous remercions tous les candidats de leur intérêt, toutefois seules les personnes sélectionnées pour une entrevue seront contactées. BWCS respecte l’équité en matière d’emploi et valorise la diversité et l’inclusion. Si vous avez besoin demesures d’adaptation pendant ce processus, veuillez nous en informer par courriel à <a href="mailto:careers@britanniawoods.com" target="_blank">careers@britanniawoods.com</a> et nous travaillerons avec vous afin de répondre à vos besoins.

Britannia Woods Community House

FAMILY & CHILD WORKER – SNAP PROGRAM/ (BILINGUAL)

About The Career Foundation:The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at&nbsp;<a href="http://www.careerfoundation.com/" target="_blank">CareerFoundation.com</a>.Some of the benefits and features available to our employees include:&nbsp;<ul><li>Competitive compensation</li><li>A comprehensive health benefits plan, including massage therapy, naturopathic services, travel coverage, and more</li><li>A comprehensive dental insurance plan</li><li>An RRSP Matching benefit</li><li>An Employee &amp; Family Assistance program</li><li>An Employee Wellness program</li><li>Paid days off for religious observance purposes </li><li>Paid days off for personal wellness purposes</li></ul>Program and Role Description:&nbsp;Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.As an Employment Services and Placement Specialist, you would be an essential member of our team, responsible for providing solution-focused employment counselling to an assigned caseload of clients in areas such as job search, job placement, career decision-making, job retention, and other supports to help clients achieve successful outcomes. You would also be responsible for developing relationships with employers to identify suitable employment opportunities for clients in your caseload, among other key duties, including maintaining accurate records in online data reporting systems. In this role, you would also have individual targets to achieve related to your caseload’s success.Position Type:Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanentBase Location and Position Type Available:This opportunity is based at The Career Foundation’s York&nbsp;Employment Centre, located near Weston Rd. &amp; Lawrence Ave. W., and includes periodic travel to other offices, employer and community partner locations, and other stakeholder sites as needed. The successful candidate must be willing to work on-site from the office on a full-time basis.This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week.&nbsp;The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.Vulnerable Sector Check:An offer of employment for this opportunity will be contingent on a Vulnerable Sector Check (VSC).&nbsp;Reporting to:Area Manager, Employment and Placement ServicesResponsibilities include:Employment Counselling, Coaching, and Case Management<ul><li>Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision making, job retention, and other areas to support clients with achieving employment goals.</li><li>Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.</li><li>Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.</li><li>Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.</li><li>Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.&nbsp; </li><li>Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.</li><li>Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.</li><li>Guides and supports clients with completing applications for education and/or training opportunities.</li><li>Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.</li><li>Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.</li><li>Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.</li><li>Facilitates in-person and virtual workshops for clients on a variety of relevant topics.</li><li>Performs other relevant duties as assigned.</li></ul>Job Development, Placement, and Retention Support<ul><li>Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.</li><li>Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.</li><li>Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals. </li><li>Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.</li><li>Negotiates and administers placement, incentive, and other agreements with employers when applicable.</li><li>Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.</li><li>Supports clients and employers to mediate issues as needed.</li><li>Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.</li><li>Performs other relevant duties as assigned.</li></ul>Qualifications/ Skills Required:<ul><li>Post-secondary degree or diploma in human services or a related field relevant to the position’s duties is highly preferred, or an equivalent combination of education and experience is required.</li><li>A minimum of two years of experience in job coaching, employment counselling, job development, recruitment, or other directly transferable experience related to the position’s responsibilities is required.</li><li>Must be willing to work on-site from the office on a full-time basis.</li><li>Exceptional relationship-building skills with a proven ability to develop rapport with people.</li><li>Proven track record in a results-driven environment with experience meeting targets.</li><li>Experience in vocational counselling, managing client caseloads, familiarity with Employment Ontario-funded programming, community outreach, and employer relationship-building considered assets.</li><li>A professional and courteous approach to client service with a high level of respect for the diversity of the people served.</li><li>Exceptional customer service skills and the ability to uphold the organization’s service standards, policies, and core values.</li><li>Excellent verbal and written English communication skills. Bilingualism is considered an asset.</li><li>High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.</li><li>Excellent time management and organizational skills, with the ability to multi-task to meet deadlines and achieve targets and objectives.</li><li>Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), and Office 365 applications, including Teams and SharePoint.</li><li>Must possess the aptitude and willingness to learn and work with new online systems and technologies.</li><li>Willingness and flexibility to occasionally work outside regular business hours when needed.</li><li>Demonstrated ability to remain flexible and resilient, adapting quickly to changing priorities while maintaining trust and positive working relationships.</li><li>Strong work ethic with the ability to multitask while maintaining a positive and proactive attitude.</li></ul>How to Apply: Please visit the&nbsp;Join Our Team&nbsp;page on our website at&nbsp;<a href="https://careerfoundation.com/join-our-team" target="_blank">careerfoundation.com/join-our-team</a> and select the position for which you would like to submit your application. You may complete the application form directly through our website. Qualified candidates will be contacted for an interview. No phone calls, please. Thank you for your interest in The Career Foundation.The Career Foundation’s Commitment:The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.

Employment Service and Placement Specialist

Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a> Phone: (416)-787-3007 


Position: Case Manager Permanent Full Time 

About Across Boundaries: 

Across Boundaries is a mental health center that provides a range of mental health and addictions support and 

services to individuals from racialized and Black communities in the Greater Toronto Area. We have a holistic approach 

to mental health care and operate within an anti-racism/anti-oppression and resisting anti-Black racism frameworks. 

These frameworks focus on providing opportunities to respond to systemic barriers, advocate for the inclusion of 

traditionally and historically silenced voices at decision-making tables, and strive for change at individual, 

organizational and systemic levels. 

Job Summary: 

Across Boundaries is recruiting for a permanent full time Case Manager to provide services to those experiencing 

serious mental illness/addictions and are involved with the criminal justice system. The workers will report directly to 

the Program Manager and work collaboratively within and across teams to provide prompt and appropriate access to 

services to individuals from racialized communities who are experiencing mental health problems and substance use 

challenges. The workers will provide both intensive and non-intensive services depending on service 

user needs and will have an average caseload of 20-25. Normal Hours for full-time employees consist of five (5) shifts or 
eight (8) hours per day, Monday to Friday, and Saturdays on a rotating basis, inclusive of a thirty (30) minutes unpaid 
lunch break (entitled under the ESA) and an additional two (fifteen (15) minute unpaid rest breaks. Normal hours of work 
will generally be scheduled between 8:00 am and 8:00 pm. Employees may be requested, but not required, to work 
some Sundays. 

Qualifications &amp; Responsibilities: 
 

 • Degree in Social Work from a recognized university or equivalent. 

 • At least two (2) years’ experience as a case manager 

 • Knowledge of the Criminal Justice System and Ontario Mental Health Act. 

 • Knowledge of case management and social work theories and practice 

 • Knowledge, understanding of mental Health and the Criminal Justice System 

 • Knowledge, understanding and commitment to the Recovery Model/Philosophy 

 • Experience working with transitional aged youth an asset 

 • Knowledge of case management/individual support functions 

 • Clinical knowledge and understanding of the client population 

 • Excellent communication and interpersonal skills 

 • Excellent assessment skills 

 • Good English language skills (written and verbal); Second language skills are an asset. 

 • Demonstrated excellent documentation and time management skills 

 • Demonstrated understanding of the concepts of a client-centered relationship 

 • Demonstrated ability to work independently, cooperatively and constructively within a multidisciplinary team 
environment 

 • Demonstrated ability and commitment to working within an anti-racism, anti-oppression, resisting anti-Black 
racism frameworks 

 • 
Lived experience of racism including an understanding of the impact of racism and other oppressions on 
health and mental health


<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>
<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>


Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a> Phone: (416)-787-3007 


 • Excellent computer skills (e.g., Word, Excel, Microsoft Outlook) 

Responsibilities: 

 • Provides intensive case management to individuals experiencing serious mental illness and dealing with 

possible addictions issues, involvement in the legal system and/or homelessness. 

 • Linkage and coordination of services with partner community agencies 

 • Accurate record keeping and timely documentation 

 • Establish appropriate recovery goals in areas such as life skills, independent living, crisis prevention, 

budgeting, community integration, symptom management and employment 

 • Provide interventions such as advocacy, referral to appropriate community resources, counselling, crisis 

intervention, and psychoeducation 

 • Maintain positive relationships with family members/care givers, various community partners/resources and 

court support systems and probation officers 

 • Comply with the agency’s policies and procedures, maintain complete clinical records 

 • Participate as a full member of Across Boundaries team. 

 • Other duties as assigned 

Salary Range: $57,742.36 to $60,107.48 per annum (pro-rated) 

This is a Bargaining Unit Position 

Compensation packages include: 

 • Extensive dental and health care (premiums 100% paid by 
employer) 

 • Life insurance 

 • Employee assistance program 

 • Paid vacation days, mental health days, sick days 


Vaccination Policy: Being vaccinated for Covid 19 is an asset. 

Note: Job posting is open until filled 

Send your applications to: 

Hiring Committee, 

Across Boundaries: An Ethnoracial Mental Health Centre 

51 Clarkson Avenue, Toronto, Ontario, M6E 2T5 Fax: 416-787-0812 
Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a> 


We encourage applications from individuals who reflect the broad diversity of communities we work with, including 

those from racialized, Bi-Racial and LGBTQ communities. We thank all applicants for their interest, however, only those 

selected for an interview will be contacted. 

 
Across Boundaries is a recipient of the Silver Certification Mental Health at Work by Excellence Canada 2023 and 

is proudly Accredited with Commendation by Accreditation Canada 2019-2023. 
 

<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>
<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>
<a href="mailto:info@acrossboundaries.ca" target="_blank">mailto:info@acrossboundaries.ca</a>
<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>

Email: <a href="mailto:careers@acrossboundaries.ca" target="_blank">careers@acrossboundaries.ca</a> Phone: (416)-787-3007 


<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>
<a href="mailto:careers@acrossboundaries.ca" target="_blank">mailto:careers@acrossboundaries.ca</a>

19 Case Management Contract - Full Time Jobs