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Job Title: People and Culture GeneralistLocation: Ottawa, Ontario&nbsp;(Hybrid Work Arrangement)Position Type: Full-Time, PermanentReports To: Sr. Manager, People and CulturePosition Status: Newly Created Role – 1 VacancySupervisory: YesPosting Date: October 27, 2025About the Rideau Hall FoundationThe Rideau Hall Foundation (RHF) is an independent and non-partisan charitable organization established to amplify the impact of the office of the Governor General as a central institution of Canadian democracy, and to better serve Canadians through a range of initiatives linked to learning, leadership, giving and innovation.By working in partnership across all sectors, the RHF celebrates excellence while creating opportunities and connecting communities, all towards the shared purpose of a better Canada.For more information about the RHF, please visit:&nbsp;<a href="https://www.rhf-frh.ca/" target="_blank">https://www.rhf-frh.ca/</a>About the RoleWe are seeking a collaborative and detail-oriented professional to join our team as the People and Culture Generalist. This role supports the delivery of core HR functions and contributes to a positive, inclusive, and values-driven workplace. Reporting to the Sr. Manager, People and Culture, this role plays a key part in executing HR operations, supporting employee engagement, and ensuring consistent application of policies and practices. The Generalist collaborates across teams to uphold RHF’s commitment to equity, diversity and inclusion (DEI), and contributes to the development and communication of the Employee Value Proposition (EVP).Key Responsibilities<ul><li>Manage all stages of the employee lifecycle: recruitment, onboarding, performance management, development, and offboarding.</li><li>Lead full-cycle recruitment for assigned roles, partnering with hiring managers to implement inclusive and equitable hiring practices.</li><li>Administer and maintain the Human Resources Information System (HRIS), ensuring data accuracy, confidentiality, and integrity.</li><li>Generate and analyze HR metrics and reports to support decision-making and continuous improvement.</li><li>Ensure compliance with employment standards, health and safety legislation, and internal policies.</li><li>Support employee engagement initiatives including surveys, recognition programs, and internal events.</li><li>Represent management on staff committees, including the Joint Health &amp; Safety Committee.</li><li>Supervise and support direct report(s), fostering a collaborative, inclusive, and high-performing team environment. </li><li>Promote RHF’s values and commitment to equity, diversity, and inclusion in all aspects of team leadership.</li></ul>Qualifications &amp; Experience<ul><li>A post-secondary degree or a combination of relevant training, education and experience.</li><li>5 years of progressive HR experience including a minimum of 2 years in a managerial role.</li><li>Proven experience in full-cycle recruitment, employment standards, and health and safety regulations. </li><li>Experience with HRIS platforms and data reporting. </li><li>CHRP designation required.&nbsp;</li></ul>Core Competencies &amp; Skills<ul><li>Strong recruitment skills, including the ability to assess role requirements, source diverse candidate pools, and conduct effective interviews. </li><li>Solid understanding of employment standards, occupational health and safety legislation, and workplace compliance practices.</li><li>Proficient in using HRIS platforms for employee data management, reporting, and workflow coordination. </li><li>Skilled in applying HR metrics and analytics to support decision making and drive continuous improvement. </li><li>Strong interpersonal skills, verbal and written communication skills in English; bilingualism is an asset.</li><li>Strong competency with Microsoft applications including Word, Excel, Power Point and Outlook.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Salary: Hiring range of $80,000 - $92,000 depending on experience and qualifications. </li><li>Comprehensive Benefits: Day-one access to extended health and dental coverage to support you and your family’s well-being. </li><li>RSP Matching: Immediate enrollment in our employer-matched Retirement Saving Program.</li><li>Employee Assistance Program: 24/7 confidential support via TELUS Health for you and your family.</li><li>Generous Vacation: Start with 15 vacation days per year, accruing from day one. Earn an extra 5 days every 3 years, up to a maximum of 30 days annually.&nbsp;</li></ul>Application Process<ul><li>Apply through the Rideau Hall Foundation's career portal. This posting will remain open until the position is filled. Candidates must successfully pass all required security clearances.</li></ul>The Rideau Hall Foundation is an equal opportunity employer. We strongly encourage applications from&nbsp;all qualified candidates, including those who are Indigenous, Black, racialized, LGBTQ2S+, women, persons with disabilities, members of visible minorities and other equity-seeking groups.&nbsp;We seek to build&nbsp;a workforce that reflects the communities we serve.&nbsp;&nbsp;The Rideau Hall Foundation will provide accommodations upon request during the recruitment, selection and assessment process for candidates with a disability.We thank all candidates for their interest; however, only those selected for an interview will be contacted.----------------------Titre du poste&nbsp;: Généraliste des talents et de la cultureLieu&nbsp;: Ottawa, Ontario&nbsp;(possibilité de travail en mode hybride)Type de poste&nbsp;: Temps plein, permanentSupérieur.e immédiat.e&nbsp;: Gestionnaire principal des talents et de la cultureStatut d’emploi&nbsp;: Nouveau poste – 1&nbsp;emploi à pourvoirSupervision&nbsp;: OuiDate d’affichage&nbsp;: 27 octobre 2025À propos de la Fondation Rideau HallLa Fondation Rideau Hall (FRH) est un organisme caritatif indépendant et apolitique qui a pour but d’optimiser l’influence du Bureau du gouverneur général à titre d’institution clé de la démocratie canadienne et de mieux servir les Canadiens et Canadiennes par l’intermédiaire d’initiatives axées sur l’apprentissage, le leadership, le don et l’innovation.En nouant des partenariats dans tous les secteurs, la FRH célèbre l’excellence, crée des opportunités et relie les communautés, le tout dans le but commun de bâtir un Canada meilleur.Pour en savoir plus sur la FRH, visitez le site <a href="https://rhf-frh.ca/fr/" target="_blank">https://rhf-frh.ca/fr</a>.RôleNous recherchons une personne minutieuse, professionnelle et dotée d’un bon esprit de collaboration pour rejoindre notre équipe en tant que généraliste des talents et de la culture. Ce poste consiste à soutenir des fonctions de RH essentielles ainsi qu’à favoriser un milieu de travail positif et inclusif nourri par des valeurs. Sous la supervision du gestionnaire principal des talents et de la culture, vous jouerez un rôle clé dans l’exécution des opérations de RH, le soutien à la participation du personnel et la mise en œuvre cohérente des politiques et des pratiques. Vous collaborerez avec les différentes équipes pour faire respecter l’engagement de la FRH envers l’équité, la diversité et l’inclusion, et vous contribuerez à l’élaboration et à la diffusion de notre proposition de valeur pour les employé.e.s.Principales responsabilités<ul><li>Gérer de bout en bout le cycle de vie des employé.e.s&nbsp;: recrutement, intégration, gestion du rendement, perfectionnement et départ.</li><li>Diriger l’entièreté du cycle de recrutement pour les postes assignés, en collaborant avec les responsables du recrutement afin de mettre en œuvre des pratiques d’embauche inclusives et équitables.</li><li>Administrer le système d’information sur les ressources humaines (SIRH) et en assurer la maintenance, en veillant à l’exactitude, à la confidentialité et à l’intégrité des données.</li><li>Générer et analyser des indicateurs de RH et produire des rapports connexes afin de faciliter la prise de décisions et l’amélioration continue.</li><li>Veiller au respect des normes d’emploi, des politiques internes, ainsi que des lois régissant la santé et la sécurité.</li><li>Soutenir les initiatives visant à renforcer l’engagement du personnel (sondages, programmes de reconnaissance, activités organisées à l’interne,&nbsp;etc.).</li><li>Représenter la direction au sein des comités du personnel, y compris le comité mixte de santé et de sécurité.</li><li>Superviser et soutenir les subordonné.e.s direct.e.s en favorisant un environnement de travail collaboratif, inclusif et productif.</li><li>Promouvoir les valeurs de la FRH et son engagement envers l’équité, la diversité et l’inclusion dans tous les aspects de la direction de l’équipe.</li></ul>Qualifications et expérience<ul><li>Diplôme d’études postsecondaires ou combinaison d’études, de formations et d’expériences pertinentes.</li><li>Cinq ans d’expérience dans des postes de RH à responsabilités croissantes, dont au moins deux ans dans un poste de gestion.</li><li>Expérience avérée du cycle complet du recrutement, des normes d’emploi et de la réglementation en matière de santé et de sécurité.</li><li>Expérience des plateformes SIRH et de la production de rapports de données.</li><li>Titre de CRHA requis.</li></ul>Aptitudes et compétences essentielles<ul><li>Solides compétences en matière de recrutement, notamment la capacité à évaluer les exigences d’un poste, à trouver des candidat.e.s diversifié.e.s et à mener des entrevues efficaces.</li><li>Excellente compréhension des normes d’emploi, des pratiques de conformité internes, ainsi que des lois régissant la santé et la sécurité au travail.</li><li>Maîtrise des plateformes SIRH pour la gestion des données des employé.e.s, la création de rapports et la coordination des flux de travail.</li><li>Capacité à exploiter des indicateurs et des analyses RH pour soutenir la prise de décisions et favoriser l’amélioration continue.</li><li>Entregent marqué et excellentes aptitudes de communication orale et écrite en anglais; le bilinguisme est un atout.</li><li>Maîtrise des applications Microsoft, notamment Word, Excel, PowerPoint et Outlook.</li></ul>Rémunération et avantages sociaux<ul><li>Salaire concurrentiel&nbsp;: Fourchette de 80&nbsp;000&nbsp;$ à 92&nbsp;000&nbsp;$ selon l’expérience et les compétences.</li><li>Large gamme d’avantages sociaux&nbsp;: Accès immédiat à une couverture étendue d’assurance-maladie et d’assurance dentaire pour soi et sa famille.</li><li>Régime d’épargne-retraite à cotisations partagées&nbsp;: Inscription immédiate à notre régime d’épargne-retraite avec cotisations correspondantes de l’employeur.</li><li>Programme d’aide aux employés&nbsp;: Soutien confidentiel en tout temps via TELUS Santé, pour soi et sa famille.</li><li>Congés annuels généreux&nbsp;: Offre de 15&nbsp;jours de congés annuels accumulés dès l’entrée en poste, puis 5&nbsp;jours supplémentaires tous les 3&nbsp;ans jusqu’à un maximum de 30&nbsp;jours par an.</li></ul>Pour postuler<ul><li>Postulez via le portail des emplois de la Fondation Rideau Hall. L’annonce restera affichée jusqu’à ce que le poste soit pourvu. Les candidat.e.s doivent obtenir toutes les autorisations de sécurité requises.</li></ul>La Fondation Rideau Hall est un employeur qui souscrit au principe d’égalité des chances. Nous encourageons fortement toute personne qualifiée à postuler, y compris les personnes autochtones, noires et racialisées, les membres de la communauté&nbsp;LGBTQ2S+, les femmes, les personnes en situation de handicap, les personnes faisant partie d’une minorité visible et les membres d’autres groupes en quête d’équité. Nous cherchons à bâtir une équipe qui reflète les communautés que nous servons.Des mesures d’adaptation seront offertes aux personnes en situation de handicap qui en font la demande, à toutes les étapes du processus de recrutement, de sélection ou d’évaluation.Nous vous remercions de votre intérêt; notez toutefois que seules les personnes retenues pour une entrevue seront contactées.

Rideau Hall Foundation

People and Culture Generalist | Généraliste des talents et de la culture

Executive Director- Full-TimeHamilton, OntarioSalary:&nbsp; $125,000- $150,000The PositionIndwell is seeking an Executive Director (ED) to lead Indwell, within the structure of the Indwell Family of Companies.&nbsp; Reporting to the CEO, Indwell Family of Companies, the successful ED candidate will lead with compassion, integrity, and strategic insight. The ED will be the primary advocate for our mission, representing Indwell across stakeholders including the Board, staff, government funders and partners, donors, and communities. Providing leadership to program teams, strengthening partnerships in healthcare and community services, and ensure regulatory compliances while upholding and modelling Indwell’s culture and values.About IndwellIndwell is a Christian charity creating affordable housing communities that support people seeking health, wellness, and belonging. Our faith-rooted mission and values-driven culture guide us as we serve people experiencing marginalization through housing and health supports. &nbsp;For over 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness. &nbsp;Indwell is a growing health services provider and a leader in integrating community mental health and addiction services into housing. As the fastest growing developer of new supportive affordable housing in Ontario, we currently support over 1,300 tenants in regions across Southern and Southwestern Ontario, with over 500 units in construction and pre-construction. &nbsp;To learn more, go to: &nbsp;<a href="https://indwell.ca/about-us/" target="_blank">https://indwell.ca/about-us</a>Indwell’s Family of CompaniesIndwell is part of a family of non-profits that share a common vision, of HOPE and HOMES for ALL, and values of Dignity, Love and Hope.&nbsp; Indwell is the original organization and it birthed Flourish (a social purpose, affordable housing, development consultant) in 2021.&nbsp; The Indwell Family has recently expanded to include Gather Housing Communities (creating affordable housing communities) and Indwell Housing Services (provides administrative and functional services and support to the Indwell Family of Companies).&nbsp; The Indwell Family of Companies is led by the CEO and governed by a board of directors that is mirrored for all four companies.Hours: Full time hours weekdays with flexibility required.&nbsp;Location: 1430 Main St. E, Hamilton Ontario- Indwell Resource Centre. (Travel to different regions is required).Key Responsibilities<ul><li>Lead program, healthcare, and operations teams to deliver high-quality housing and tenant support.</li><li>Represent Indwell in the new organizational structure, collaborating with Flourish (development), Gather (affordable housing), and Indwell Housing Services.</li><li>Create and share Indwell reports with the Board, ensuring transparency and alignment with governance priorities.</li><li>Build strong partnerships with federal and provincial governments, municipalities, health networks, hospitals, donors, and communities.</li><li>Guide staff through change, fostering a culture of inclusion, belonging, and thriving teams.</li><li>Ensure compliance with healthcare regulations and oversee holistic programming that addresses social determinants of health.</li><li>Drive organizational growth while safeguarding Indwell’s culture and values.</li></ul>&nbsp;What We’re Looking For<ul><li>Demonstrated senior leadership experience in housing, healthcare, community services, and/or social impact organizations.</li><li>Proven ability to lead multidisciplinary teams and manage organizational change.</li><li>Strong knowledge of healthcare standards, tenant support services, and regulatory compliance.</li><li>Excellent communication and relationship-building skills with diverse stakeholders.</li><li>Experience in government relations, advocacy, or partnership development.</li><li>Post-secondary education in a relevant field (e.g., social work, healthcare administration, public health, community development, or nonprofit management); graduate-level degree preferred.</li><li>Deep alignment with Indwell’s Christian mission and values, with a servant-leadership approach.</li></ul>Success in this RoleExecutive Director will be measured by:<ul><li>Growth milestones (housing projects completed on time and within budget).</li><li>Tenant outcomes (stability and wellness improvements).</li><li>Thriving, engaged staff teams.</li><li>Strengthened financial sustainability and diversified funding.</li><li>Strong government and community partnerships.</li><li>360 Performance review conducted every 3 years</li></ul>We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives.&nbsp; Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity.&nbsp; And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities.&nbsp;Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.To APPLY: &nbsp;Please forward your cover letter and resume to our website:&nbsp;<a href="http://www.indwell.ca/careers" target="_blank">www.indwell.ca/careers</a>, highlighting your alignment with Indwell’s mission, leadership requirements and Statement of Faith:&nbsp; <a href="https://www.indwell.ca/statement-of-faith" target="_blank">www.indwell.ca/statement-of-faith</a>We thank all for your interest; however, only those applicants that are being considered will be notified by our hiring firm.Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.&nbsp; &nbsp;&nbsp;Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under&nbsp;Indwell’s&nbsp;Employment policy.

Indwell

Executive Director

<h2>Description</h2>This Volunteer Placement is Located in: Bogotá, ColombiaLanguage Requirements: Spanish<a href="https://cusointl.org/Language-Requirements" target="_blank"> Level 4 - Advanced</a>; English <a href="https://cusointl.org/Language-Requirements" target="_blank">Level 3 - Intermediate&nbsp;</a>Start Date: December 2025Placement Length: 6 monthsEligibility: Open to Canadian Citizens and Permanent Residents of Canada only<h3>The Volunteer’s Role</h3>Do you want to help empower Afro-descendant communities and support the success of their enterprises?We are looking for a E-Commerce Marketing Advisor to support the Foundation Activos Culturales Afro (ACUA) in Colombia to support the visibility, brand management, marketing techniques and e-commerce of products and services of traditional and cultural enterprises.Apply now to begin a creative journey with an amazing local foundation.As a volunteer, you will do:<ul><li>Create higher visibility on several social media platforms</li><li>Develop and train staff on marketing techniques and e-commerce for traditional products</li><li>Develop and assist with training on brand management for the foundation.</li></ul><h2>Requirements</h2>Essential Qualifications:<ul><li>Bachelor's degree in marketing, communications, advertising, business administration or related disciplines.</li><li>Work experience or studies in gender, advocacy and/or sustainable development.</li></ul>Essential Background:<ul><li>Knowledge of economic development processes and practices with a social and environmental approach.</li><li>Experience in communication roles and with social media platforms.</li><li>Excellent written and verbal communications skills.</li></ul>What’s in it for YOU? A life-changing experience!<h3>About Us, the Project and the Partner</h3>Cuso InternationalCuso International is an international cooperation and development organization that works to create economic and social opportunities for marginalized groups. Together with our partners, we are focused on efforts to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Founded in 1961, Cuso International works in Africa, Latin America, the Caribbean, and Canada.We seek individuals who share our values and are committed to supporting marginalized groups, including those from the LGBTQIA+ communities. &nbsp;Project - Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)Cuso International will deliver the Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE) project, with a contribution from Global Affairs Canada (GAC) over seven years (2020-2027). SHARE aims to improve the economic and/or social well-being of the poorest, most marginalized and vulnerable people, particularly women and girls, in developing countries, to contribute to the Sustainable Development Goals. In addition to increasing the engagement of Canadians in international development and key global issues, this project will aim to increase the performance of country partners to deliver more inclusive, innovative and environmentally sustainable development initiatives that advance gender equality, in support of the action areas of Canada’s Feminist International Assistance Policy.Partner - Fundación Activos Culturales Afro (ACUA)ACUA promotes the empowerment Afro-descendant communities through joint management for the promotion of innovative income-generating initiatives, the recovery of knowledge and cultural practices and economic and social inclusion. The Foundation manages projects in Latin America with the main objective of closing the gaps and improving the living conditions of rural Afro-descendant populations. ACUA prioritizes the autonomy of communities, with the preservation of Afro cultural assets, such as artisanal fishing, dance, music, festivals, traditional gastronomy, plants and traditional medicine, handcrafts and traditional agriculture.<h2>Benefits</h2><h3>Terms and Conditions</h3>Cuso International's terms and conditions allow you to lead a modest and healthy lifestyle similar to local living standards. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (eg. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.Support Package<ul><li>Modest monthly living allowance</li><li>Accommodation while in placement</li><li>Medical Health Insurance (including the cost of required vaccinations and antimalarial medication)</li><li>Round-trip airfare and visa/work permit costs</li><li>Pre-placement training, In-Country Orientation (ICO) and Reintegration Debriefing</li><li>Support while in placement through Cuso International's Country Program Office (CPO) and local partners throughout your placement</li><li>Access to Employee Assistance Program (EAP) while in placement and upon return</li></ul>Selection Requirements:Please note that if you are shortlisted for the placement, you will be required to:<ul><li>Confirm Passport or Permanent Resident details for travel purposes&nbsp;</li><li>Provide 2 Professional References and 1 Personal Reference</li><li>Complete a language assessment during the preliminary telephone interview in the language required for your placement</li><li>Obtain a satisfactory Police Check</li><li>Complete a medical exam and be medically cleared before your departure</li><li>Due to the COVID-19 situation, be double vaccinated following the <a href="https://covid19.trackvaccines.org/agency/who/" target="_blank">World Health Organization-approved vaccines.&nbsp;</a></li></ul>Pre-placement Training and Briefing - Skills and Knowledge for Working in Development (SKWID)We commit to helping you prepare as best as possible for your placement. You will have a Volunteering Mobilization Advisor (VMA) to support you through the process and will participate in pre-placement training as part of your preparation. You will also have access to self-directed briefing documents, online training, and external resources through the volunteer portal. This training is designed to maximize your understanding of your placement and culture, help you identify and plan your learning, and help you stay safe and healthy during your placement.Protection from Sexual Exploitation and AbuseCuso International works with poor, vulnerable and marginalized people, mainly women and girls, to eradicate poverty and inequality. We understand the need to uphold and enforce the highest standards of ethical and professional conduct.At Cuso International, we believe that all people, regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, age, record of offences, marital status, family status, sexual orientation, gender expression and identity or disability have the right to live lives free of harassment, sexual exploitation and abuse.Cuso International considers all forms of harassment, sexual exploitation and abuse to be incompatible with fundamental belief in the human dignity of all people, international and national agreements and standards, and its core values. Cuso International volunteers must agree to uphold the Child Protection, Prevention of Workplace Violence, Prevention of Workplace Harassment and Discrimination, and Prevention of Sexual Exploitation and Abuse Policies and<a href="https://cusointernational.org/code_of_conduct/?_gl=1*11t03b1*_ga*MTc3NzYwNjY1NS4xNzUwMTAyNzg0*_ga_BJRG4CT2TM*czE3NjEwNzgxMjMkbzU3JGcxJHQxNzYxMDc4MzczJGo1NCRsMCRoNzUwNzQ4Mjk." target="_blank"> Code of Conduct</a>.Residency and CitizenshipDuring the application and pre-placement phases, most Cuso International applicants are based in Canada, although we also receive applications from outside Canada. Regardless of your location, it's crucial for us to maintain easy and prompt communication with you between your application and start dates. We may request your passport, need to know your current residence, and be informed of any travel plans.Leaving your country of residence can impact your citizenship status. If you're leaving your residence for a placement, it is your responsibility to research the implications with local immigration authorities. By applying, you accept full responsibility for any consequences regarding citizenship, residency, or immigration status. Canadian Permanent Residents should make arrangements with immigration authorities before travelling to avoid any risks to their residency status. &nbsp;

Cuso International

Marketing Advisor

INTERNAL/EXTERNAL 
 
Job Title: Addictions Counsellor - HART HUB Housing Program 
Position Type: Bargaining Unit, Full-Time, Permanent 
Number of Positions: 1 
Rate: $31.30 per hour 
Vacation: 4 weeks to start 
Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with 

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid 
sick leave and float day 

RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful 
completion of probation 

Hours: 37.5 hours per week, Monday to Friday, days, afternoons and some evenings 
Supervisor: Senior Manager 
Posting Date: October 20, 2025 
Application Deadline: November 3, 2025 
Location: 40 Oak Street, Toronto, ON, M5A 2C6 
 
Why Fred Victor? 
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to 
improve the health, income and housing stability of people experiencing poverty and homelessness. We are 
committed to ending homelessness, one person at a time. 
 
The 40 Oak Street HART HUB is an emerging program that provides trauma-informed, client-centered addictions 
counselling and recovery support embedded within a low-barrier supportive housing environment. It offers safe, 
stable housing for individuals facing poverty, long-term homelessness, and the enduring impacts of trauma to 
individuals experiencing chronic homelessness. Clients are supported through a combination of on-site services and 
community referrals that are tailored to their unique needs, ensuring a holistic and responsive approach to care. 
 
The HART HUB serves a diverse population, who may be actively using substances or living with complex mental 
health challenges. Staff are expected to bring a deep respect for and experience working with individuals from 
racially and ethnically diverse backgrounds, many of whom face intersecting barriers such as trauma, poverty, and 
social isolation. 
 
HART HUB staff work within a compassionate care framework to engage clients, develop individualized recovery 
plans, and support clients in achieving both short- and long-term goals related to substance use, wellness, and 
housing stability. 

 
Does this sound like work you want to be a part of? 
We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to 
make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. 
Many members of the management team started in relief and front-line roles. 
 
What You Will Do: 

ï· Conduct client-centered assessments to understand substance use history, goals, and readiness for change. 


ï· Utilize motivational interviewing and trauma-informed practices to develop, implement, and review 
individualized treatment and recovery plans. 

ï· Provide one-on-one and group counselling that is proactive, collaborative, and rooted in the principles of anti-
oppression and compassionate care. 

ï· Coach and assist clients in the development of crisis management strategies, relapse prevention skills, protective 
strategies, and overall wellness. 

ï· Facilitate therapeutic and psycho-educational groups that address addictions, trauma, social isolation, and life 
skills. 

ï· Work collaboratively with housing staff to ensure a holistic approach to tenant support, aligning addiction 
recovery goals with housing stability plans. 

ï· Deal with tenancy issues related to substance use by encouraging and supporting tenants to problem-solve and 
access internal and community resources. 

ï· Identify, intervene in, and de-escalate crisis situations with a focus on safety and compassionate care. 
ï· Educate and empower tenants regarding their health and tenancy responsibilities. 
ï· Participate in the planning and facilitation of community development activities that foster a supportive 

recovery environment. 
ï· Accurately document all client interactions, progress notes, and assessments in accordance with professional 

and organizational standards. 
ï· Work collaboratively with a multi-disciplinary team including housing workers, mental health specialists, and 

medical professionals to provide integrated care. 
ï· Participate in case conferences, team meetings, and monthly supervision with the Program Manager. 
ï· Maintain strict confidentiality and demonstrate appropriate professional boundaries with clients, staff, and 

community partners. 
ï· Participate in the ongoing evaluation and development of HART HUB programming. 
ï· Other duties as assigned by the HART HUB Senior Manager. 
 

What You Bring to the Team: 
ï· A degree or diploma in Social Work, Psychology, Addictions Counselling, or a related field. 
ï· Registered member in good standing of a professional college deemed relevant by the employer such as the 

College of Registered Psychotherapists of Ontario or the College of Social Workers in good standing is required. 
ï· Extensive experience providing addictions counselling and support, with a proven ability to apply crisis 

management, trauma-informed, and client-centered approaches. 
ï· Strong understanding of group facilitation and experience running therapeutic groups. 
ï· Ability to work productively both independently and as part of a collaborative team. 
ï· Strong organizational skills and the ability to prioritize tasks in a dynamic environment. 
ï· Proven ability to maintain professional boundaries and engage in constructive feedback. 

 
What Sets You Apart: 

ï· Well-developed interpersonal and communication skills, with the ability to build trusting, professional 
relationships. 

ï· Knowledge of community-based resources and support systems. 
ï· Experience with client data management systems (e.g., EMHWare) is an asset. 
ï· Strong understanding of the systemic issues that cause and sustain homelessness, poverty, addiction, and 

discrimination. 
ï· Experience working directly with individuals from diverse racial, ethnic, and cultural backgrounds, and 

individuals with varying mental health and trauma experiences. 
ï· Highly developed crisis intervention, conflict resolution, and de-escalation skills. 
 

Compensation and Benefits: 
ï· For the Addictions Counsellor - HART HUB Housing Program position, Fred Victor offers a rate of $31.30 per hour 
ï· 4 weeks of vacation to start + 1 float day 
ï· Generous paid sick leave allowance 


ï· A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family 
coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide 
variety of dental care. Additional insurance includes vision care and travel for emergency medical services. 

ï· 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of 
probation; you will contribute 4% of your gross salary to the same RRSP 

ï· Access to employee and family assistance plan 
 
How You Can Apply: 
Send your resume and an email describing why you want to be part of the Fred Victor Hart Hub Team by midnight 
Monday November 3, to Kyra Pretzer at <a href="mailto:kpretzer@fredvictor.org" target="_blank">kpretzer@fredvictor.org</a> with ‘Addictions Counsellor – 40 Oak Hart Hub’ in 
the subject line. 
 
A Police Record Check is required by the final candidate prior to hiring. 
 
Accessibility &amp; Accommodation 
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and 
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and 
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons 
across the spectrum of sexual orientation and gender identities and have lived-experience 
 
If you are a person with a disability and require accommodation and/or assistance during the application process, please 
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received 
relating to accommodation requests will be treated with confidentiality.

Fred Victor

Addictions Counsellor - HART HUB Housing Program

Ophea is looking for a permanent (full-time) Professional Learning and Development Leader.&nbsp;The Professional Learning and Development Leaderis responsible for planning and executing professional learning opportunities to effectively train and develop Ophea’s audiences, specifically educators across Ontario.Collaborating closely with internal project teams and external interest holders, this role ensures that all Ophea’s professional learning offerings are informative, engaging, accessible and aligned with Ophea’s organizational strategy. The&nbsp;Professional Learning and Development Leader oversees all virtual and in-person training opportunities to maximize our impact and reach. A typical workday in this position might include:<ul><li>Updating your organizational training calendar.&nbsp;</li><li>Reviewing your assigned budget lines to ensure your spending aligns with our organizational strategy and deliverables.&nbsp;</li><li>Reviewing and addressing recommendations provided by external safety consultants on proposed updates to an educator e-Learning module on concussions.</li><li>Preparing an agreement with an external consultant to develop a series of short videos on best practices for creating an inclusive Health and Physical Education program, shared through our Ophea YouTube channel.&nbsp;</li><li>Meeting with Ophea Ambassadors (i.e., educators) and subject matter experts to plan an upcoming virtual panel you’re facilitating on Zoom about best practices for creating an inclusive Health and Physical Education program for students with physical disabilities.</li></ul>Knowledge (formal education or general knowledge):<ul><li>Formal education&nbsp;in training and development, adult learning, instructional design or a relevant field, and progressive work experience related to professional learning across a variety of platforms. An equivalent combination of education and work experience will be considered.</li></ul> Skills &amp; Experience:&nbsp;<ul><li>Experience leading professional learning projects including in-person, virtual and self-directed.</li><li>Experience in developing and executing professional learning and training strategies, including managing multiple budgets and aligning with organizational goals.</li><li>Strong organizational skills with a high level of attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to represent the organization in professional settings (e.g., facilitating panels, meeting with project funders).&nbsp;</li><li>Proficiency with digital training tools (e.g., Zoom Webinar, e-Learning platforms, YouTube).</li><li>Bilingualism is an asset (fluency in French and English, written and spoken – advanced level).</li><li>Work experience in the not-for-profit/charitable sector is an asset.</li></ul>

Ophea

Professional Learning & Development Leader (Modified Hybrid or Remote)

Job Title: Director of Advocacy and Policy 

Location: Remote, within the GTA (with occasional travel across Ontario) 
Position Type: Full-time, Permanent 
Start Date: Targeting December 2025 start 
Reports to: Chief Executive Officer 
Date: October 15, 2025 


About OASIS 

OASIS strengthens and connects developmental service agencies through strategic advocacy, 
capacity-building, and system-wide leadership. 

We are a provincial association representing a membership of publicly funded organizations that 
support individuals with intellectual and developmental disabilities (IDD). Our work is grounded in 
collaboration with our members and partners, advancing informed policy advocacy, strategic 
partnerships, and system-wide innovation. OASIS is committed to building a sector that is 
equitable, sustainable, and responsive to the evolving needs of individuals with IDD, their families, 
and the organizations that support them. 


Position Overview 

The Director of Advocacy and Policy leads OASIS’s public policy work—working at the intersection 
of government relations, sector mobilization, and systems-level change. This role is responsible for 
translating the aspirations of the IDD community into actionable advocacy campaigns and 
evidence-informed policy proposals. The Director builds coalitions, amplifies member voices, and 
works to ensure that public policy, legislative frameworks, and funding decisions reflect the rights, 
strengths, and lived realities of people with developmental disabilities and those who support 
them. 

Although not a formal people manager, the Director provides strategic leadership within a flat, 
cross-functional team structure and influences sector-wide direction. The role is designed for a 
strategic thinker and experienced policy advocate who thrives in a collaborative, entrepreneurial 
environment and is committed to equity and inclusion. 


Key Responsibilities 

Strategic Leadership &amp; Policy Advocacy 

 • Lead the development and execution of advocacy strategies that align with OASIS’s 
strategic plan and promote systemic change. 


 • Shape and influence public policy by engaging in legislative and regulatory processes, 
coordinating formal responses to consultations, and drafting submissions or position 
statements. 

 • Develop and maintain tools for advocacy (e.g. position briefs, sensitivity analysis, policy 
scans, strategic memos). 

Coalition Building &amp; Government Relations 

 • Build strong, trust-based relationships with government officials, political staff, civil 
servants, and allied sector leaders. 

 • Convene coalitions of member organizations, families, and cross-sector partners to 
support common advocacy goals. 

 • Represent OASIS in government meetings, briefings, and sector consultations. 

Member Engagement &amp; Sector Mobilization 

 • Create opportunities for OASIS members to co-create policy positions, share lived 
experience and participate in campaigns. 

 • Provide tools, coaching, and training to enhance members' capacity for public policy 
advocacy. 

 • Ensure that OASIS advocacy efforts reflect and amplify member knowledge and on-the-
ground realities. 

Systems Thinking &amp; Influence 

 • Apply complex systems frameworks to assess and anticipate the impact of proposed 
legislation, regulation, or funding decisions. 

 • Use adaptive and inclusive approaches to problem-solving, recognizing the diversity and 
dynamism of the developmental services ecosystem. 

Organizational Contribution 

 • Work collaboratively with the Director of Communications and the Director of Learning and 
Capacity Building to ensure integration across portfolios. 

 • Contribute to cross-functional initiatives, special projects, and joint strategy sprints as 
needed. 

 • Support the CEO with policy intelligence, board updates, and stakeholder communications 
related to advocacy work. 


Required Qualifications 

 • Minimum of five years' experience in public policy, government relations, advocacy, or a 
related field. 


 • Experience working with members of the Ontario Legislature including organizing events 
and meetings at Queen’s Park. 

 • Demonstrated success in advancing legislative, regulatory, or funding reforms in a nonprofit 
or public sector setting. 

 • Strong understanding of Ontario’s policy landscape and political process; familiarity with 
developmental services an asset but not required. 

 • Proven ability to lead from the middle—building alignment, convening diverse stakeholders, 
and achieving results without formal authority. 

 • Exceptional written and verbal communication skills, including the ability to translate 
complex policy into accessible narratives. 

 • Experience working in or with coalitions, networks, or communities of practice. 

 • Strong commitment to social justice, equity, and the rights of people with intellectual and 
developmental disabilities. 


Work Environment 

 • OASIS is a fully remote organization; occasional in-person meetings and travel within 
Ontario are required. Although we are a remote organization, this role requires frequent in-
person collaboration with partners in the GTA. 

 • Some evening or early morning meetings may occur to accommodate stakeholder 
availability. 

 • The role requires autonomy, adaptability, and a collaborative spirit in a fast-moving 
environment. 


Compensation and Benefits 

 • Salary Range: $72,000 – $90,000 annually 

 • Benefits: Comprehensive health and dental plan, paid vacation, and professional 
development support. 


How to Apply 

Please submit your resume and a cover letter outlining your relevant experience and interest in the 
role to <a href="mailto:hr@oasisonline.ca" target="_blank">hr@oasisonline.ca</a> no later than November 7th, 2025 

OASIS is committed to equity, diversity, and inclusion and strongly encourages applications from 
individuals with lived experience of disability, Black, Indigenous, and racialized individuals, 
LGBTQ2S+ people, and others from equity-deserving groups. 

<a href="mailto:hr@oasisonline.ca" target="_blank">mailto:hr@oasisonline.ca</a>

Initial screening may involve automated tools to assess alignment with the qualifications. All 
applications will be reviewed by a member of our hiring team. 

If you require accommodations at any stage of the hiring process, please let us know.

Ontario Agencies Supporting Individuals with Special Needs (OASIS)

OASIS Director of Advocacy and Policy

Volunteer Opportunity: Social Media Advisor&nbsp;Organization: HackergalLocation: Remote&nbsp;Time Commitment:&nbsp; Approx. 6–8 hours upfront to review and advise on our strategy, then approx. 1 hour/week maintenance (up to December 2025)<h3>About Us</h3>Hackergal is a Canadian charity dedicated to transforming the STEAM industry by empowering girls and gender-diverse learners to become the innovators and leaders of tomorrow.Hackergal’s vision is to inspire girls across Canada to explore the possibilities in coding. With women vastly underrepresented in the technology industry all over the world, Hackergal strives to inspire a new wave of Canadian female coders to bring equality to the booming industry and ultimately close the gender gap.<h3>What You’ll Do</h3>Hackergal is seeking a volunteer to review and provide expert advice on our current social media strategy. The advisor will assess our existing channels, content, and engagement tactics, and offer actionable recommendations to enhance our reach, clarity of messaging, and community engagement.Responsibilities:<ul><li>Review Hackergal’s current social media presence and content and identify strengths, weaknesses, and opportunities for maximal growth</li><li>Provide concise advice with strategic recommendations (e.g., content themes, posting frequency, analytics monitoring, platform focus, timelines for implementation)</li><li>Suggest tools or workflows to streamline social media efforts&nbsp;</li><li>Recommend KPIs with a focus on sustainability</li></ul>Desired Outcome:<ul><li>A clear, actionable social media improvement plan that aligns with Hackergal’s mission and overall strategy. &nbsp;</li></ul><h3>What You’ll Bring</h3><ul><li>Passionate about equity, diversity, and the inclusion of girls* and gender-diverse learners in STEAM</li><li>High level strategic social media strategy development and execution oversight</li><li>Experience aligning social/digital efforts with organizational goals</li><li>Experience in audience strategy, content planning, engagement, and analytics</li></ul><h3>Accommodations</h3>If you require an accommodation for our interview process, please contact <a href="mailto:careers@hackergal.org" target="_blank">careers@hackergal.org</a>.*Hackergal is committed to equity, diversity and inclusion. We welcome the participation of girls, gender-diverse, non-binary, and two-spirit learners. We use an inclusive definition of “girls” and “women” and welcome the participation of all learners who identify as girls.Hackergal is committed to diversity and encourages applications from all qualified candidates, including Indigenous peoples, Black and other racialized people, persons with disabilities, visible minorities, and people with intersectional identities.

Hackergal

Social Media Advisor (Experienced)!

INTERNAL/EXTERNALJob Title:Housing Relief WorkerPosition Type:Bargaining Unit, Permanent, Relief (occasional shifts – as needed)Number of Positions:10Rate:$22.65 per hourVacation:8% Vacation PayHours:VariesSupervisor:Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior Manager of 40 Oak HousingPosting Date:October 8, 2025Application Deadline:Until Positions are filledLocation:145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90 Dunn Ave – Toronto, OntarioWhy Fred Victor?For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs. Fred Victor Housing consists of a variety of affordable and rent geared to income housing programs. They all serve people who are experiencing homelessness and poverty. The position requires respect for, and expertise working with people who face barriers due to mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and history with the criminal justice system. The incumbent will also be someone who is personable, dynamic and creative in their approach. The position also requires a great amount of flexibility and ability to be available on very short notice. Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include: overnights, days, evenings, weekends and holidays.Does this sound like work you want to be a part of?We offer a high energy and collaborative, learning environment, and an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.What You Will Do<ul><li>Welcome community members and tenants into the program or building</li><li>Develop and facilitate groups,community activities, life skills programming and encourage on going participation.</li><li>Proactively de-escalate potential conflicts; deal with emergencies as they arise and effectively handle crisis and conflict when necessary</li><li>Provide tenants and community members with referral information for other Fred Victoras well as external community supports and resources</li><li>Complete administrative tasks such as answering phones, supporting food programming, writing letters, notices, daily entries into Pirouette and tracking statistical information.</li><li>Attend daily debriefs and shift changes and complete incident reports as required</li><li>Facilitate regular participant or tenant meetings, introductions and conflict resolution meetings</li><li>Support to all tenants and community members to maintain their housing and assist them to deal with housing and program related issues such as; behavior, social isolation, mental health, substance use and hygiene by encouraging and assisting and supporting tenants to problem solve and access community resources</li><li>Role-model professional behaviour and positive communication with participants, volunteers and partners</li><li>Attend staff meetings, supervisions, and trainings as required</li><li>Support tenants and community members utilizing harm reduction principles and programming, including handing out safe use kits, and responding to overdoses</li><li>Assist with meal serviceincluding serving of food</li><li>Clean and prepare rooms for new intake when required.</li><li>Assist tenants and program space with pest control preparation.</li><li>Engage community members and tenants and build healthy, positive relationships</li><li>Build a culture of teamwork</li><li>Adhere to agency policies and procedures and uphold Fred Victor values in our community</li><li>Other duties as assigned by supervisor</li></ul>What You Bring to the Team<ul><li>Diploma or degree in Social Services and/or equivalent 1 year of front-line social services experience</li><li>Thorough knowledge of community-based resources and supports</li><li>Open and flexible availability.</li><li>Experience working directly with men and women from diverse racial, ethnic and cultural backgrounds. Strong understanding and commitment to social justice issues and anti-racism and anti-discrimination practices.</li><li>Demonstrated experience working with individuals with mental health and addiction issues</li><li>Strong skills in crisis intervention, conflictresolution and de-escalation strategies</li><li>Strong knowledge and understanding of trauma informed practices</li><li>Experience with group facilitation and community development programming</li><li>Strong knowledge of harm reduction tools and resources</li><li>Strong interpersonal skills resulting in effective, productive and appropriate relationships with the community members, tenants and greater FV community, partner programs and organizations including police and other crisis services</li><li>Strong written and oral communication skills</li><li>Highly developed ability to make fast and sound judgments</li><li>Highly reliable and proven ability to work independently, adhere to team decisions and to give, receive and follow direction to and from others</li><li>Well-developed understanding of and a proven ability to communicate appropriate professional boundaries</li><li>Strong understanding of systems that cause and support homelessness, poverty, discrimination and a respect for the realities of the community we serve</li><li>Demonstrated ability to plan, prioritize work and remain adaptable and flexible.</li><li>CPI; First Aid/CPR; anti-oppression/anti-racism; Suicide Intervention and overdose prevention are required certification/trainings for this role</li></ul>Working Conditions<ul><li>There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.</li><li>All employees must expect to be in potentially threatening situations.</li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis</li><li>Required to travel to Fred Victor’s program and administration locations</li><li>Travel will be by public transportation, unless approved to use personal vehicle</li><li>Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program</li><li>Must be willing to work with pets as many tenants have pets.</li></ul>Compensation and Benefits<ul><li>For the Housing Relief Worker, Fred Victor pays an hourly rate of $22.65</li><li>8% Vacation Pay</li><li>Access to employee and family assistance plan</li></ul>How You Can ApplySend your resume and cover letteras one document to the Hiring Housing Manager at&nbsp;<a href="mailto:dropinhousingrelief@fredvictor.org" target="_blank">dropinhousingrelief@fredvictor.org</a>&nbsp;with Housing Relief Workerin the subject line.A Police Record Check is required by the final candidate prior to hiring.Accessibility &amp; AccommodationFred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experienceIf you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

Housing Relief Worker

INTERNAL/EXTERNALJob Title: Mental Health and Justice Worker&nbsp;Position Type: Bargaining Unit, Permanent, Full-TimeNumber of Positions: 1&nbsp;Rate: $29.40 per hour&nbsp;Vacation: 4 weeks to start&nbsp;Benefits: Group benefits with Life Insurance, AD&amp;D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation&nbsp;Hours: 37.5 hours weekly, Monday – Friday 9am – 5pmSupervisor: Senior Manager, Access Services&nbsp;Posting Date: October 2, 2025Application Deadline: October 16, 2025Location: 145 Queen Street East, Toronto, ON, M5A 1S1&nbsp;Why Fred Victor? For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time. 145 Queen Street includes a community hub where people gather and find a range of services geared to their needs including: housing, healthy meals, drop-in programs, mental health and justice support, harm reduction supports and health services. It is a place where people of all ages and backgrounds can access resources, become engaged, advocate for their own community, and build their lives. 145 Queen Street relies on inter-program collaboration to support the community around accessing individualized support.&nbsp;The Mental Health &amp; Justice Worker is responsible for providing community based intensive case management support services for people who are living with a serious mental illness and who have current involvement or are at risk of involvement with the Criminal Justice system. The services are provided through one-to-one supports, coordinated care and client-centered approach in partnership with housing, health service providers, other identified supports and clients themselves. The main goal is to support individuals with mental illness in the community so they can live successfully and reduce or prevent involvement with the Criminal Justice system. Through the use of community development principles and approaches, this position also supports the operation and delivery of social recreational programs at the 145 Queen Site as part of the Access Services Team.&nbsp;Does this sound like work you want to be a part of? We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.&nbsp;What You Will Do:<ul><li>Provide intake, assessment, and case management services, utilizing a client-centered, strength-based, harm reduction approach to clients who meet the mandate of the Mental Health and Justice Program. </li><li>Assist clients in gaining the skills, resources, and information to make choices about their situation to reduce the risk of involvement with the criminal justice system. </li><li>Develop professional, respectful working relationships with clients. </li><li>Advocate for the rights of clients to ensure that they receive services, supports and entitlements. </li><li>Work in collaboration with Drop-In staff to ensure coordinated and effective service delivery for individuals who meet the mandate of the Mental Health &amp; Justice program.</li><li>Coach or assist a client in the development/maintenance of abilities relating to activities of daily living, self-care, crisis management strategies, symptom management, maintaining a support network, and skills teaching such as budgeting, grocery shopping and other life skills. </li><li>Draft clear coordinated care plans (CCPs) for each client that advance client’s immediate needs and mid-term goals. Reassess and adjust those plans periodically throughout the service.</li><li>Support clients in transition to greater independent living and community participation through skill development.</li><li>Discuss on ongoing basis with client how crises will be managed and help to create a safety/crisis plan. </li><li>Develop a transition plan with the client and their supports and facilitate a clear understanding of the reasons for discharge from the service and re-admission process. </li><li>Maintain effective working relationships with other providers and resources as well as other relevant organizations. </li><li>Maintain program and agency documentation as per Fred Victor policies including CCP and case notes. </li><li>Maintain confidentiality as per “Personal Health Information Protection Act” and Fred Victor policy. </li><li>Work with the Senior Manager to utilize clinical supervision appropriately.</li><li>Actively participate in staff meetings. </li><li>Participate in agency and other meetings and initiatives as required.</li><li>Promote the values, vision, and mission of Fred Victor.</li><li>Other duties as directed by your supervisor.&nbsp;</li></ul>What You Bring to the Team:&nbsp;<ul><li>A degree/diploma in Social Work, Social Services, Health or related field or equivalent work experience. </li><li>Demonstrated experience working in community settings with individuals who experience mental health and addictions challenges. </li><li>Experience working within the Criminal Justice system. </li><li>Demonstrated experience, knowledge and understanding of working within a harm reduction framework. </li><li>Demonstrated knowledge and understanding of the impact determinants of health have on the individual, the family, the community, and the health care system.</li><li>Familiarity with Case Management Standards and practice is essential. </li><li>Relevant lived experience will be considered an asset.</li><li>Excellent supportive counselling skills and demonstrated ability to clinically assess the client using clinical tools, formulating plans and following up with clear actions. </li><li>Demonstrated experience working from a trauma informed client-centred approach in case management. </li><li>Experience working successfully in interdisciplinary team or formalized partnerships. </li><li>Knowledge and understanding of a Mental Health Recovery Model.</li><li>Strong understanding, analysis and commitment to social justice issues, equity, anti-racism and anti-oppression practice. </li><li>Able to effectively work independently and within a team.</li><li>Very strong interpersonal negotiating and mediating skills necessary for prevention, intervention and resolution. Creative problem-solving skills. </li><li>Ability to maintain professional boundaries and set limits with clients.</li><li>Strong verbal and written skills. </li><li>Computer literacy in Microsoft (Word, Excel, PowerPoint, Outlook); experience in Pirouette is an asset.&nbsp;</li></ul>What sets you apart:&nbsp;<ul><li>Passion for working to provide services that are client centered, harm reduction and restorative justice focused. </li><li>Commitment to access to justice, community development and programming that is reflexive to the needs and interests of the community. </li><li>Dedication to advocacy and prioritizing people who may be experiencing varying degrees of mental health and/or who use drugs as experts of their own lives.</li></ul>&nbsp;Working Conditions:<ul><li>There is a likelihood of exposure to unpredictable behaviour, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches. </li><li>This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis. </li><li>Required to travel to various locations to meet with clients and attend court, trainings and meetings. </li><li>Travel will be by public transportation, unless approved to use personal vehicle.</li></ul>&nbsp;Compensation and Benefits&nbsp;<ul><li>For the Mental Health and Justice Worker, Fred Victor offers an hourly rate of $29.40.</li><li>4 weeks of vacation to start + 1 float day. </li><li>Generous paid sick leave allowance. </li><li>A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services. </li><li>6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP.</li><li>Access to employee and family assistance plan.</li></ul>How You Can ApplySend your resume and cover letter as one document telling us why you want to join the Fred Victor Team by October 16 at 5pm. Please send to Anne Carruthers, Senior Manager, Access Services by emailing to <a href="mailto:acarruthers@fredvictor.org" target="_blank">acarruthers@fredvictor.org</a> and include “Mental Health and Justice Worker” in the subject line.&nbsp;A Police Record Check is required by the final candidate prior to hiring.&nbsp;Accessibility &amp; Accommodation Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality

Mental Health and Justice Worker

Reporting directly to the Director of Operations, the Manager of Shelter Services is responsible for overseeing both the success of employees and the efficacy of The Hope Centre’s various shelter programs, ensuring operations are running smoothly and are aligned with strategic objectives. With a strong focus on sustainability, this role drives the continuous development and improvement of initiatives related to homelessness, including the three housing-focused shelters as well as Family shelter, which serves a diverse population of vulnerable citizens.&nbsp;Duties &amp; ResponsibilitiesProgram &amp; Service Delivery Management<ul><li>Oversee implementation of shelter programs and services, including case management, housing navigation, and supportive services.</li><li>Ensure all sites are clean, safe and functioning in compliance with health and fire codes.</li><li>Work with program leads to develop individualized service plans for clients, focused on housing stability and self-sufficiency.</li><li>Continuously assess the organization’s resources to ensure they are sufficient and well-suited for sustaining programs with the support of each site Manager.</li><li>Monitor and manage inventory levels through on site management, placing orders for supplies when needed.</li><li>Ensure equitable, dignified, and client-centered service delivery across all sites.</li></ul>Staff Leadership &amp; Development<ul><li>Supervise and evaluate shelter managers, case managers, shift supervisors, and support staff.</li><li>Conduct regular site visits to provide leadership presence, coaching, and quality assurance.</li><li>Build a collaborative, respectful, and inclusive work culture rooted in trauma-informed care and equity.</li></ul>Compliance, Reporting &amp; Evaluation<ul><li>Ensure compliance with funding requirements, government regulations, and agency policies.</li><li>Prepare and submit reports on shelter outcomes, occupancy, and service delivery metrics.</li><li>Respond to audits, inspections, and funder site visits as needed.</li><li>Ensure the consistent adherence to The Hope Centre’s policies and procedures.&nbsp;</li><li>Ensure the confidentiality of Hope Centre clients is upheld at all times.&nbsp;</li><li>Maintain appropriate and accurate record keeping practices, in line with relevant regulation.&nbsp;</li></ul>Collaboration &amp; Community Engagement<ul><li>Act as liaison with government agencies, housing partners, service providers, and community stakeholders.</li><li>Represent the shelter program at community meetings, coalitions, and working groups.</li><li>Facilitate referrals and coordination of wraparound services (mental health, substance use treatment, employment, etc.).</li></ul>Crisis Management &amp; Safety<ul><li>Lead crisis response efforts across shelters, including behavioral health crises, critical incidents, and emergencies.</li><li>Ensure staff are trained in de-escalation, emergency procedures, and safety protocols.</li><li>Participate in after-hours on-call rotation to support shelter teams.</li></ul>

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