Volunteer Receptionist

Volunteer Job Description

Name of Volunteer Position: Receptionist

ROLE: Provide assistance with reception duties at St. Mary's Home

RESPONSIBILITIES:

• Answer phone calls in a courteous manner
• Screen incoming calls and direct them to the correct worker
• Assist with light administrative duties as required
• Greet people warmly to foster a welcoming environment
• Provide basic program information to prospective participants
• Maintain tidiness in the reception area

SKILLS NEEDED:

• Ability to answer telephone inquiries in a professional manner
• Strong interpersonal and communication skills
• Bilingual in English and French (required)
• Ability to manage several tasks at one time
• Basic knowledge and experience with computers
• Understanding and upholding of confidentiality

PERSONAL QUALITIES NEEDED:

• Friendly and welcoming attitude
• Self-motivated
• Nonjudgmental and empathetic attitude
• Reliable and punctual for shifts
• Respectful of professional boundaries with participants

TIME COMMITMENT REQUIRED:

• 4 hours approximately 1-2 times a month

To apply or for more information please contact: gilliangraham@stmaryshome.com

Note: all volunteers are required to have a clear vulnerable sector check and will be carefully screened, keeping in requirements as a youth-serving agency.