VOLUNTEER PROGRAMMER II - VOLUNTEER SERVICES SUPERVISOR

January 20, 2026

VOLUNTEER PROGRAMMER II -

VOLUNTEER SERVICES SUPERVISOR

Regular Full-Time

Competition #26004R

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary, comprehensive benefits, and the opportunity to participate in an earned day off (EDO) program.

WHAT YOU WILL LEAD AND GROW:

You will be the heart of our volunteer community, bringing knowledge of volunteer engagement, best practices, and community leadership into everything you do. You will recruit, screen, onboard, train, support, and evaluate volunteers across aquatics, camps, arts and culture, recreation, leadership, sport, and social programs; and coordinate work experience and practicum placements.

You will:

• Ensure that our volunteer policies and procedures reflect both organizational and industry standards, creating a safe, professional, and inclusive environment where volunteers and participants thrive.
• Use your talent for connection and organization to create experiences that matter, match volunteers with roles that align with their skills, interests, and the needs of our programs, ensuring everyone feels valued and set up for success.
• Deliver engaging orientations and training sessions, provide ongoing coaching and support, and help volunteers grow their confidence, competence, and sense of belonging.
• Design and lead volunteer programming that helps people develop new skills, explore career pathways, and deepen their connection to the community through recreation. You will plan and host meaningful recognition initiatives and appreciation events that celebrate the incredible impact our volunteers make.
• Manage schedules, track hours, and maintain accurate records using volunteer management systems such as Better Impact and PerfectMind, ensuring our data is reliable and our reporting is strong.
• Collect stories, feedback, and metrics that showcase the power of volunteering and use them to help guide future planning and improvement.

BE A TRUSTED VOICE AND PARTNER:

You will be the primary point of contact for volunteers, responding with care, professionalism, and problem-solving to their questions, concerns, and ideas. You will represent the volunteer perspective in internal discussions, helping ensure their voices shape how we deliver programs and services.

You will also support staff through training and coaching on how to effectively integrate volunteers into their programs, strengthening teamwork and program quality across the organization.

THE QUALITIES THAT HELP YOU THRIVE HERE:

You bring strong interpersonal skills, sound judgment, flexibility, and the ability to work independently while staying connected to a team. You understand program leadership and recreation instruction, and you know how to create safe, respectful, and inclusive environments where everyone feels welcome.

You are comfortable working with Word, Excel, PowerPoint, Publisher, Better Impact, and PerfectMind, and you enjoy using systems to keep things running smoothly behind the scenes.

Above all, you have experience working with volunteers and community partners to plan services that truly make a difference.

QUALIFICATIONS AND REQUIREMENTS:

College or University graduation in a discipline related to the work with courses in leisure and recreation, or related subjects, supplemented by some related work experience in a supervisory capacity, or an equivalent combination of training and experience. Certification in Volunteer Administration (CVA) is an asset.

A valid Class 5 BC driver’s license and access to a vehicle for NVRC business.

This is a regular full-time position, involving shift work including days, evenings and weekends for 35 hours per week.

Employees will be available to work at any North Vancouver Recreation & Culture location. All candidates are required to submit a Police Information Check as a requirement of the position.

Hourly Rates: The pay for this unionized position starts at step 1, $36.08 per hour and ranges to $42.45 per hour, plus a comprehensive benefit package that includes enrolment into group life insurance, extended health, dental benefits, the Municipal Pension Plan upon eligibility.

CLOSING DATE: February 8, 2026

APPLY ONLINE AT: https://nvrc.peopleadmin.ca/postings/2846

We thank you for your interest in employment with North Vancouver Recreation & Culture and advise that only those selected for an interview will be contacted.