Volunteer IT Administrator (Microsoft 365)

About Making Prom Happen

Making Prom Happen is a grassroots nonprofit that helps students attend prom with confidence and dignity, even if financial barriers exist. We work with schools and community partners to support youth who might otherwise miss this milestone experience.

The Opportunity

We are looking for a volunteer IT professional or student with experience managing Microsoft 365. This role will help us optimize and maintain our Microsoft 365 environment so that staff and volunteers can collaborate smoothly and securely. Your work will save hours of staff time and help us focus on supporting students.

Responsibilities

Initial Setup and Optimization

Review and audit current Microsoft 365 configuration

Optimize SharePoint, Teams, OneDrive, and Exchange

Set up proper permissions and security settings

Ongoing Support

Provide light troubleshooting as needed

Periodic review of security settings

Occasional guidance as we scale

Ideal Qualifications

Experience administering Microsoft 365, professionally or through school projects

Understanding of data privacy and security best practices

Ability to explain technical concepts to non-technical users

Microsoft certifications are a bonus but not required

Why Volunteer With Us

Make a direct impact on students

Gain hands-on Microsoft 365 and nonprofit IT experience

Build your resume with practical IT and collaboration skills

Flexible schedule with recognition and reference letters available

How to Apply

Please send:

• A brief summary of your Microsoft 365 experience or relevant school projects
• Your availability
• Any relevant certifications
• Applicants of all backgrounds, including students, are welcome.