Volunteer and Social Media Coordinator

JOB DESCRIPTION

POSITION TITLE: VOLUNTEER & SOCIAL MEDIA COORDINATOR

JOB STATUS: PART-TIME, PERMANENT (30 HOURS/WEEK)

WORK MODEL: HYBRID WORK MODEL (MINIMUM 7.5 HOURS/WEEK IN OFFICE)

JOB REPORTS TO: CACHA EXECUTIVE DIRECTOR

UPDATED: JUNE 2026

APPROVED BY: CACHA EXECUTIVE DIRECTOR

About CACHA

The Canada Africa Community Health Alliance (CACHA) is a volunteer-based Canadian registered charity with activities in Bénin, Tanzania, Uganda and Democratic Republic of the Congo. Founded in 2001, CACHA seeks to improve population health and provide assistance in health care, including HIV care and education in support for orphans and vulnerable children. CACHA conducts medical missions in three of these countries consisting of a team of approximately 15-25 Canadian CACHA members with the support of local partner staff and volunteers. CACHA also offers longer term individual placements in Tanzania and Uganda. In addition to the volunteer opportunities, CACHA is accountable for local projects in the four countries. CACHA strives to engage in strategic partnerships and build programs to ensure sustainability, transparency and accountability.

JOB SUMMARY

Under the supervision and with the direction of the Executive Director, the Volunteer and Social Media Coordinator will have the responsibility of assisting with the planning of

medical/infrastructure missions and individual volunteer placements and is the social media lead for CACHA. In addition, the Volunteer and Social Media Coordinator is also responsible for administering a number of CACHA projects.

MAIN DUTIES

• Supports Mission Leads and/or individuals with the planning and implementation of volunteer activities, such as o Reviewing Memorandums of Understanding with local partners;
  • Preparing/forecasting and updating budgets based on projected and actual Canadian and overseas expenses;
  • Providing assistance to promote volunteer recruitment; o Maintaining volunteer documentation packages current;
  • Ensuring that all volunteers have submitted the required documentation prior to departure;
  • Acting as CACHA’s primary contact with the travel service provided; o Sending regular financial and administrative updates to volunteers;
  • Liaising with embassies and field coordinators to ensure that requirements are being met for entry visas, customs approvals, etc.;
  • Connecting with field coordinators in each country to ensure that arrangements (for accommodation, food, transportation, etc.) are being made;
  • Assisting in planning and delivering pre-departure orientation sessions; o Requesting and sending transfers of funds overseas for field expenses; o Reviewing and reconciling expenses to ensure that they are in line with proposed mission objectives as well as CACHA and Canada Revenue Agency guidelines;
  • Communicating with volunteers at the end of their mission or placement and initiating post mission surveys;
  • Ensuring post mission/placement reports are submitted to CACHA;
• Establishes and maintains electronic filing systems for missions and volunteer placements, ensuring that all relevant information is current
• Maintaining the CACHA website and social media tools:
  • Primary contact between CACHA and website developers;
  • Ensures content on the web is current; o Keeps abreast of current trends;
  • Is the lead on social media accounts – facebook, twitter, Instagram
• Supports project leads of a number of CACHA projects:
  • Preparing transfers;
  • Reconciling expenditures in line with funds transferred and results achieved; o Providing comments on mission reports;
• Assists with other office administrative duties and fundraising as needed and as assigned by the Executive Director.

QUALIFICATIONS

• University degree or community college diploma in a related field.
• Minimum of two years of experience in office/project administration, website management and social media coordination
• Experience in financial reconciliation and tracking expenditures.

KNOWLEDGE

• Extensive knowledge of Microsoft Office (Word, Excel, Power Point), including word processing and spreadsheet applications.
• Good knowledge of social media tools and website development.
• Knowledge of principles of project management and financial reporting.

COMPETENCIES

• Strong organizational and communications skills
• Demonstrated ability to multi-task in a fast-paced environment with tight deadlines
• Strong attention to detail and accuracy.
• Ability to work well in a small, dynamic and highly motivated team.
• Ability to navigate challenging situations with diplomacy and tact.
• Ability to work independently with minimal direction/supervision using sound judgment.
• Excellent organizational skills with the ability to meet multiple/conflicting priorities.
• Excellent interpersonal skills.
• Bilingualism (English & French) is an asset.
• Experience working in international programs or overseas is an asset.
• Experience working with volunteer programs is an asset.