Therapist

Summary:

The Therapist provides assessment, counselling/therapy, case management, crisis intervention and other therapeutic functions for individuals, families and groups. The position participates in the development, implementation, monitoring and evaluation of programs and services. The position has a strong emphasis on health promotion, disease prevention, and community capacity building and works within a harm reduction framework. These duties will be accomplished as part of an interdisciplinary team of professionals whose objectives are to provide primary health care and follow-up care for clients.

Key Objectives:

1. Assess client status and gain an understanding of socio-economic position, psychological outlook, housing, financial and legal needs, problems and levels of functioning through interviews and observation.
2. Plan, develop, and coordinate treatment plans with clients to include assessment, establishment of treatment goals, internal and external referrals and placement of required resources, and evaluate effectiveness of service plans.
3. Provide inclusive, trauma-informed individual, group, and family therapy that supports clients’ mental health, resilience, and overall well-being. Utilize a short-term, solution focused approach to empower clients in recognizing their resources, setting meaningful goals, and developing practical strategies for positive change.
4. Ensure appropriate comprehensive treatment is provided by maintaining complete and accurate charts and medical records in a timely manner and participating in chart reviews and case conferences.
5. Act as an advocate for clients by providing assistance in accessing health, social service and related agencies and groups. Encourage community development by assisting individuals, groups and communities to articulate and advocate for health and related services.
6. Act as part of an interdisciplinary team which assists with the development, analysis and implementation of policies and procedures to improve the delivery of primary health care services. Position Title: Therapist (General Services & Urgent Service Access Team) Reports to: Program Manager Revision Date: October 2025
7. Supervise students by providing competent leadership, orientation, developing and scheduling of training and learning plans.
8. Ensure all available and required resources are in place and are used appropriately and evaluate the effectiveness of treatment/service plans.
9. Participate in chart reviews and case conferences.
10. Participating in the Integrated Community Lead (ICL) Model which includes participating in community meetings, organizing and hosting, and follow up for the ICL model for complex care needs clients.
11. Identify and manage program resources and assist with preparation of program reports.
12. Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress. Attend advisory committee meetings and other community events.
13. Provide input for development of strategic plans and attend and participate in staff meetings and special projects as assigned.
14. Conduct presentations, facilitate workshops and group meetings, and participate in program planning and community initiatives.
15. Participate in, and comply with, all health and safety processes and initiatives to ensure the organization remains a safe workplace.
16. Promote the mission, vision, values and philosophy of care developed by Quest CHC.
17. Develop and maintain strong ties to other professionals and community members.
18. Work within the full scope of practice. Meet organizational quality and quantity of work standards. Comply with applicable medical directives, policies, regulations and legislation identifying any areas of non compliance.
19. Maintain and develop professional competence through training or appropriate continuing education.
20. Other duties as assigned.

Qualifications:

Education

• Membership in good standing with CRPO or OCSWSSW required.
• Master’s degree or equivalent in Psychology, Social Work or other mental health discipline from a recognized university.

Experience

• 2 to 4 years’ experience in a community setting, or combined community, hospital and or public health, and proficient in a range of treatment approaches.
• Experience/knowledge working within a trauma-informed framework.
• Experience working with interdisciplinary teams is an asset.
• Experience in program development, implementation, monitoring and evaluation.