Team Leader , Home for Good (H4G) and Housing Unit

Internal/ External Job Posting

Position:

Program:

Function:

Schedule:

Start Date:

Salary:

Reports to:

Team Leader (1 year contract), Home for Good (H4G) and Housing Unit

H4G Program

To manage the day to day operations of the Home for Good and Housing Units Services including staff scheduling, supervision and coordination of Support Workers/other staff/students/volunteers

37.5 hours per week, on-call after hours as scheduled.

ASAP

To be determined

Director of Residential Services

JOB DESCRIPTION:

1. To liaise with community stakeholders through engagement with local groups in the South Etobicoke area.

2. Recruit, train, hire, orient, supervise, coach and debrief Case Managers on a daily basis.

3. Supervise students and volunteers and staff from in your related dept. 4. To ensure that all deliverables are achieved as required by our funders as per our

program Work Plans. 5. Assist with the completion of funding reports/applications, and research

initiatives as directed. 6. To maintain and submit monthly program statistics. 7. Liaise with funders and government representatives when required. 8. Complete annual staff performances including student placement evaluations; 9. Weekly and monthly tabulation and reporting of statistics internally and

externally (to funders as required) including housed and discharged client documentation, monthly TGRIP data entry and six month reports;

10. Design and implementation of on-going follow-up services for clients after they are housed;

11. Advocacy with landlords and other housing providers; 12. Liaison with other housing and supports agencies;

13. Development and Submission of reports, proposals and other government requirements as requested;

14. Distribution of TTC fare and submissions related documentation to clients; 15. Complete annual staff performances including student placement evaluations; 16. Development of innovative strategies to assist ‘hard to house’ clients; 17. Oversee case management and provide supportive counseling; 18. Ability to resolve and de-escalate crisis situations; 19. Conflict mediation relevant to housing maintenance 20. Provide Senior Management Team with regular feedback about the evolution,

program needs. 21. Submission of Furniture Bank requests and Rental Supplement request in a

timely manner; 22. Daily oversight of staff attendance and DayForce entries; 23. To maintain the confidentiality of all matters related to Human Resources.

Administrative: 1. To maintain accurate record keeping i.e. client files, statistical reports. 2. To assist in training and supervision of students and volunteers as time allows. 3. Assist Director with programs statistics for reporting to funder 4. To assist in other duties as required from time to time. 5. To participate in professional development 6. Maintain documentation required by the H4G Program 7. To attend and participate in staff meetings, team meetings and community

meetings as required.

Core Competencies

 Accountability

 Communication

 Leadership

 Organizational and Environmental Awareness

 Planning and Organizing

 Results Orientation ESSENTIAL REQUIREMENTS:

1. Excellent at multi-tasking 2. Strong conflict resolution and crisis intervention skills 3. Knowledge about and supportive of harm reduction philosophies and practices

4. Comprehension of the value of integrating people with lived experience into program development and service delivery

5. Enthusiastic, charismatic and confident community leader who can engage diverse stakeholders

6. Strong meeting facilitation skills 7. Confident in the provision in staff/peer supervision, coordination, and training 8. Knowledge of the correctional and criminal justice systems in Ontario. 9. Knowledge of housing and homelessness

QUALIFICATIONS:

1. Minimum of 2 years supervisory/management experience 2. Minimum of College Diploma or University Degree in social services. 3. Minimum of 3 years’ experience in social services or a related field. 4. Experience in program development and program evaluation. 5. Some knowledge of program and process evaluation and an interest in

research 6. Knowledge of community reintegration barriers for formerly incarcerated

persons, provincial court/correctional processes, housing and homelessness in a local context

7. Demonstrated experience working with a diverse ethno-racial and multi- lingual client group.

8. Commitment to the principles of anti-racism, anti-sexism, and to challenge other forms of oppression.

9. Strong verbal and written communication skills, administrative skills, and a willingness to work as part of a team.

10. Recent criminal record check 11. Expertise in the development of peer programming an asset

The John Howard Society is an equal opportunity employer and a United Way anchor agency. Should any accommodation be required, please let us know prior to an interview. This position in NOT covered under the union agreement between the John Howard Society of Toronto and SEIU Healthcare. Please email your cover letter and resume to careers@jhst.ca