Sr. Manager, IT

Evergreen is seeking a Senior Manager, IT to join our team.

We are a national non-profit transforming public spaces in our cities for the health of people and our planet. With over 30 years of championing urban sustainability, we see the potential of our cities to solve some of the biggest issues facing our time and believe that our public spaces are the key to unlocking it. We see beyond the spaces that exist today and imagine them transformed into places where people and nature thrive.

The Evergreen Brick Works site, where our head office is located, is built on the sovereign territory and waterways of the Haudenosaunee, Wendat, and Anishinaabe Nations. These nations continue to be the original governments, continuing leaders and decision makers that govern these lands. The territory is governed by Treaty 13 signed by the Mississaugas of the Credit. Treaties remind everyone of our mutual responsibilities to these Nations and the many First Nations, Métis, and Inuit who call this land home.

Why Evergreen?

In staff engagement surveys, Evergreen employees consistently report that their colleagues are one of the best things about working here. What else is in it for you?

• A reduced work week (4.5 days) for all full-time staff.
• Flexible workdays that align with your life needs and role responsibilities.
• Paid vacation, 3 paid personal days (Evergreen Days), and a paid day off on your birthday.
• Employer-paid extended health care and dental benefits, including a Health Care Spending Account and access to mental health resources.
• Employee Resource Groups (ERGs) that support staff who are Indigenous, racialized, or 2SLGBTQ+, as well as ERGs for allyship learning, and to support caregivers of all kinds.
• Active workplace committees, including Health & Safety, IDEA, and Employee Engagement.
• Access to informal and formal skills development and resume building opportunities.
• A beautiful head office location surrounded by nature at Evergreen Brick Works, with a free shuttle bus from Broadview Station.

Key Accountabilities

The Senior Manager, IT is critical to ensuring the necessary IT infrastructure, training and support are in place to support Evergreen’s ability to achieve its mission and maximize impact.

A day-in-the-life of this role might include:

• Overseeing the daily operations of Evergreen’s IT department, ensuring reliable, secure, and efficient delivery of technology services across all areas of the organization.
• Providing leadership to IT staff, fostering teamwork, professional development, and a supportive, service-oriented culture.
• Managing IT projects from planning through implementation, applying sound project management practices to deliver practical, cost-effective solutions.
• Maintaining and improving the functionality, performance, and security of networks, servers, and business systems to support staff and programs.
• Monitoring system performance, identifying opportunities for improvement, and implementing upgrades or process enhancements where appropriate.
• Safeguarding Evergreen’s information and data through strong security measures, backups, and disaster recovery procedures.
• Managing vendor and service-provider relationships and renewals to ensure quality, reliability, and value for money.
• Lead problem solving and resolution for outages and issues to minimize downtime of critical systems.
• Developing and maintaining IT documentation, policies, and procedures that support consistency and compliance.
• Building and managing the IT operational and capital budgets.
• Delivering excellent internal customer service by supporting staff needs promptly and effectively and per established Service Level Agreements.
• Supporting Evergreen in executing technology initiatives that enhance organizational efficiency, including the implementation of a CRM.
• Staying informed on emerging technologies and recommending practical, scalable solutions suited to a non-profit environment.

What You’ll Bring

Success in this role will be supported by the following target qualifications and core competencies.

• Bachelor’s degree in computer science, Information Technology or a related field, or equivalent experience.
• At least 6 years of progressive experience in IT, including 3 years in a supervisory or management role.
• Demonstrated experience in a wide range of technologies, tools, and methodologies as applied within a multi-client environment.
• Leadership knowledge and conflict resolution skills with a demonstrated ability to motivate teams in a collaborative environment.
• Extensive expertise in Microsoft technologies, encompassing server and desktop platforms, operating systems, Active Directory, M365, SQL Server, and Azure cloud services.
• Proficient in VMware virtualization, Cisco networking and security solutions including wireless/wired infrastructure, security appliances, ISE, CMX, and access control systems.
• Skilled in cybersecurity threat protection technologies, as well as enterprise storage systems such as SAN/NAS and Fibre Channel architectures.
• Experience managing vendors, budgets, and technology projects in a resource-conscious environment.
• Excellent interpersonal skills and the ability to collaborate across teams with understanding and professionalism.

You might have the following assets:

• Relevant certifications such as Microsoft, Cisco, VMWare, or security-related credentials, as well as project management and ITIL certifications.
• Experience working in the nonprofit or public sector.

Aren’t sure if you check every requirement on this list? That’s ok! We are still interested in hearing from you. We’d love to learn more about how your unique experience might make you a great addition to Evergreen.

Still Interested? Here are some other things you should know.

• This is a full-time or salaried role
• The target hire rate for this role is $95,000 – $108,000.
• The paid vacation allocation for this role is 15 days.
• This role has two direct reports.

Working conditions:

• While Evergreen is a hybrid organization, regular presence on site at Evergreen Brick Works will be required for success in this role, and the preference is for a Toronto-based candidate. The successful applicant should expect to be on site at Evergreen Brick Works on a regular basis.
• There will be occasional evening and/or weekend work, as needed.
• Work environment is a collaborative office space (open concept).

Our Recruitment Process

Interested applicants should submit their candidacy by November 27, 2025. Please limit your resume to three pages. Please also include a cover letter to introduce yourself and to give us further context on your job history and skills you’d like to highlight. Candidates selected for an interview will be contacted directly by a member of our People & Culture team.

• Please note that we will be reviewing submissions on a rolling basis and this posting may close early in the event that a number of great candidates are identified prior to the deadline.
• We are committed to ensuring that all applicants are notified when the role has been filled so that you aren’t left wondering about the position.

We’re always learning, so please reach out at any stage of the application process if you require support or adaptations. Evergreen is committed to fostering an inclusive and accessible work environment. We are an equal opportunity employer and welcome applications from all qualified individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Evergreen will provide accommodations throughout the recruitment cycle to applicants who request them.

Evergreen uses a people-focused approach to evaluating applicants. We do not utilize artificial intelligence during the recruitment process.