Social Support Team Lead

Position: Social Support Team Lead

Employment Type: Part-time contractor (may include some evenings and weekends)

Compensation: $50-60/hour (commensurate with experience)

Location: 27 Primrose Ave. Toronto ON M6H 3V1

Reports to: Youth Program Manager

Position start date: September 2026

OVERVIEW: 13th Round is seeking an experienced and compassionate social worker with an MSW to support youth participating in our after-school boxing and life skills program in the role of Social Support Team Lead. This role combines direct youth support, family resource navigation, and leadership in developing the systems, policies, and best practices that guide our social support services. The ideal candidate is a relationship-builder who is passionate about youth development, understands community-based social work, has experience creating effective support systems within nonprofit settings, and considers themselves a dynamic worker who can balance diverse demands of the job (i.e. direct support, program support, and personnel/systems management). The job requires on-site presence 3-4 days per week for shifts from 3 pm - 6:45 pm each day (exact schedule to be determined).

ABOUT US: 13th Round Fight for Life is dedicated to empowering children and youth to rise above adversity through boxing training and life skills development. By offering free programs that combine structured boxing training with intentional life skill activities that build resilience, confidence and healthy habits, we create a supportive space where young people can grow, belong and thrive. In addition to offering free youth programs, 13th Round also functions as a regular gym, with a standard schedule of classes for members, open gym, a competition boxing program and personal training.

OUR VALUES

Authenticity: We honour boxing’s roots in respect, integrity, discipline, and hard work by fostering an environment that reflects those same principles.

Connection: We build meaningful relationships by staying deeply engaged with our community and responsive to its needs.

Inclusivity: We embrace diversity in all its forms, ensuring that everyone is welcomed, celebrated, and supported at 13th Round.

Growth: We inspire mastery and confidence by helping every individual recognize and realize their full potential.

KEY RESPONSIBILITIES

1. Direct Youth & Family Support

• Build trusting relationships with youth and families.
• Provide short-term, strengths-based one-on-one support to participants.
• Manage crisis intervention and de-escalation with confidence, including adhering to best practices and procedures during incidents
• Connect youth and families with community resources and services, including mental health, housing, education, healthcare, and food supports.
• Maintain referral records, follow-up documentation, and participant support notes.
• Respond appropriately to safety concerns and child protection issues.

2. Social Support Program Development and Management

• Develop and maintain policies, procedures, and best practices for the social support team.
• Create systems for referrals, documentation, confidentiality, reporting, and participant follow-up.
• Establish clear protocols for safeguarding, mandatory reporting, and responding to participant concerns.
• Provide guidance to staff and coaches regarding participant support needs and referral processes.
• Support training and ongoing implementation of trauma-informed, anti oppression and youth-centered practices.
• Supervise and support social work placement students, providing mentorship, field instruction, and opportunities for professional learning and development in accordance with academic program requirements

3. Program Participation

• Actively participate in the daily life of the program and contribute to a positive, welcoming environment.
• Support meals, including preparation, serving, and clean-up.
• Participate in group activities, social time, workshops, and special events.
• Collaborate with coaches, staff, and volunteers to support youth success and engagement.
• There are stairs to get to the program space and lifting/standing for long periods of time required as a part of the position.

QUALIFICATIONS

• Master's Degree in Social Work (MSW).
• Minimum 5 years of experience in nonprofit, community-based, youth-serving, or social service settings.
• Experience developing policies, procedures, and systems for social support, referrals, and/or case management.
• Strong knowledge and practice of child safeguarding, mandatory reporting requirements, and trauma-informed practice when working with youth.
• Excellent interpersonal, organizational, and written communication skills.
• Ability to balance direct youth engagement with program development and administrative responsibilities
• Ability to work flexible hours, including evenings and weekends, based on program and event needs
• CPR/First Aid certification (or willingness to obtain) and ability to meet required screening/clearance requirements
• Legally permitted to work in Canada

PREFERRED

• Experience in after-school, recreation, sports-based, or youth development programs.
• Experience supervising, mentoring, or serving as a field instructor for social work students or emerging professionals.
• Experience working with underserved or marginalized communities.
• Bilingual or multilingual abilities, Spanish and French are significant assets

SCHEDULE & HOURS

• Part-time position (11.5 - 15 hours/week); 30 weeks/year (October - June)
• Shifts are from 3pm - 6:45pm Monday through Friday (3-4 days per week)
• Number of shifts per week is fixed for the duration of a 10-week program
• Occasional weekend hours may be required for events, competitions, community activities, staff training, or family engagement opportunities
• Flexible hours may be required to accommodate participant and family support needs

HOW TO APPLY

Interested individuals should submit a cover letter and resume to applications@13thround.life no later than July 24. Applications will be reviewed on a rolling basis.

The review process will include one virtual interview and one in-person interview with various members of the social support team. References will be requested from applicants invited to the second interview.

Equity, Diversity & Inclusion

13th Round is committed to fostering an inclusive, equitable, and welcoming workplace that reflects the diverse communities we serve. We encourage applications from individuals of all backgrounds, including Indigenous peoples, Black and racialized persons, persons with disabilities, members of 2SLGBTQIA+ communities, and individuals with lived experience relevant to the youth and families we support.

We believe that diversity of experience, perspective, and identity strengthens our organization and enhances our ability to serve young people effectively.

13th Round is committed to providing accommodations throughout the recruitment and employment process in accordance with applicable human rights legislation. Applicants requiring accommodation are encouraged to make their needs known during the hiring process.