Social Media Marketing - Engagement & Strategy

Position Title: Social Media - Engagement & Strategy
Location: Mississauga, ON (Onsite/Hybrid)
Reports To: Head of Marketing and Admin and Management
Position Type: Volunteer / Internship Position

About the Organization

Nurture and Thrive Care Services is a non-profit organization dedicated to providing high-quality childcare services that support families and children in our community. We are committed to nurturing growth, safety, and well-being through inclusive, affordable, and accessible childcare programs.

Position Overview

The Social Media Marketing – Engagement & Strategy Volunteer/Intern supports the organization’s online growth by focusing on audience engagement, content strategy, and digital outreach. This role plays a key part in building an active online community, increasing visibility, and ensuring that social media efforts align with organizational goals.

Working closely with the content creation team, this role focuses on how content performs, how audiences interact, and how to improve reach and engagement through thoughtful planning and strategy.

Required Skills & Abilities

• Strong understanding of social media platforms (Instagram, Facebook, etc.)
• Ability to engage with audiences through comments, messages, and interactions
• Basic understanding of content strategy and audience targeting
• Strong written communication skills (friendly, professional tone)
• Ability to analyze simple performance metrics (likes, reach, engagement)
• Organized and able to manage multiple platforms consistently

Preferred Qualifications (Assets)

• Experience managing or growing social media accounts
• Familiarity with analytics tools (Instagram Insights, Meta Business Suite)
• Knowledge of hashtags, posting strategies, and timing
• Experience with scheduling tools (e.g., Buffer, Hootsuite)
• Understanding of community management and brand voice
• Interest in marketing, communications, or digital strategy

Key Responsibilities (Context for Role Fit)

• Respond to comments, messages, and audience interactions on time
• Monitor engagement and suggest improvements to content strategy
• Support the development of weekly/monthly content plans
• Analyze performance metrics and provide simple reports or insights
• Research trends, hashtags, and audience interests
• Collaborate with content creators to improve reach and engagement
• Help grow the online community and increase visibility

Personal Attributes

• Proactive and responsive communicator
• Detail-oriented and analytical thinker
• Creative problem-solver with strategic mindset
• Passion for community engagement and digital growth
• Consistent and reliable

Technical Skills (Helpful but not required)

• Instagram & Facebook analytics tools
• Meta Business Suite
• Scheduling tools (Buffer, Hootsuite, Later)
• Google Sheets / Excel (for tracking metrics)

Ideal Candidate

This role is ideal for:

• Students or graduates in marketing, communications, or business
• Individuals interested in social media strategy and analytics
• Volunteers who enjoy engaging with people and building online communities

How to Apply

Send us a brief introduction, your area of interest, and (if available) samples of your work:
careers@ntcsfoundation.ca

Website: NTCS

Join Our Team!

Help us tell meaningful stories, engage our community, and make a real impact through creative digital content.