Social Media Community & Engagement Manager

Volunteer Opportunity: Social Media Community & Engagement Manager Organization: Landlord’s Self-Help Centre (LSHC)

Location: Remote (Ontario-focused)

Time Commitment: ~5–10 hours per month

Term: 2026 (flexible, volunteer-based)

About LSHC

Landlord’s Self-Help Centre (LSHC) is a community legal clinic funded by Legal Aid Ontario

dedicated to providing legal services such as summary legal advice, general information,

referral, education and support to small-scale landlords across Ontario. Our mission is to

provide clear, practical, and unbiased information to help small landlords operate successful,

compliant rental housing.

We are seeking Social Media Community and Engagement Manager to help bring our

mission to life through clear, helpful, and engaging content.

The Role

This role focuses on community management. You will help manage the content calendar,

posting schedule, performance tracking, social media responses and proactive community

engagement. The role will also have a social listening component to it, to ensure that LSHC is

up to date on the latest conversations and trends happening within the space.

What You’ll Be Doing

• Create and manage a social media calendar, in collaboration with the social strategist

and content creators

• Manage community engagement by responding to comments, messages, and mentions

in a timely, on-brand manner.

• Build authentic relationships with followers to strengthen brand trust and loyalty.

• Suggest content ideas based on trends, relevant community topics, reactionary topics

and the landlord landscape

• Track, analyze, and report on key social performance metrics including engagement,

reach, growth, and conversions.

• Use insights and data to continuously optimize content strategy and improve results.

What We’re Looking For

• Interest in landlording and the rental housing space

• Experience with social media management and listening

• Clear, concise writing or visual communication skills

• Willingness to collaborate and accept feedback

• Ability to commit ~5–10 hours per month

Why Volunteer With LSHC

• Make a real impact for small landlords across Ontario

• Build your content portfolio with a recognized non-profit organization

• Gain experience working within a structured social strategy

• Join a supportive, knowledgeable volunteer team

How to Apply Send a short note outlining your background and interest in the role along with your resume to

LSHC’s Executive Director Diana Padierna at diana.padierna@lshc.clcj.ca. Prior volunteer or

professional experience is helpful but not required.