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Shelter Supervisor

Shelter Supervisor

Guelph-Wellington Women in Crisis
locationGuelph, ON, Canada
remoteOnsite
PublishedPublished: 6/27/2025
ExpiresExpires: 8/26/2025
Supervision / Team Leader
From CA$64,000 per year

Guelph-Wellington Women in Crisis

PO Box 1451, Guelph, ON N1H 6N9

Phone: 519-836-1110

Fax: 519-836-1979

www.gwwomenincrisis.org

You don’t have to be hit to be hurt.
• You don’t have to leave to get help.
• You don’t have to be in crisis to call.

Guelph-Wellington Women in Crisis

PO Box 1451, Guelph, ON N1H 6N9

T: 519-836-1110 F: 519-836-1979

Crisis Line: 519-836-5710/1-800-265-7233

www.gwwomenincrisis.org

Marianne’s Place

24-hour Crisis Line

Sexual Assault Centre

Volunteer Program

Anti-Human Trafficking Support Program

Rural Women’s Support Program

Transitional & Housing Support Program

Public Education

Family Court Support Program

JOB POSTING

Guelph-Wellington Women in Crisis (G-W WIC) is a diverse, inclusive, feminist community-based organization providing safety, advocacy, prevention, education, and support for women and gender-diverse people impacted

by violence.

Marianne’s Place is seeking a full-time permanent Shelter Supervisor 40 hours a week; schedule is Wednesday to Sunday 1-9 pm

Primary Role: To provide support to the Shelter Manager, the Shelter Program and the Crisis Line program. Responsibilities include:


• Provide supervision, performance feedback, direction & support to shelter staff, students and volunteers.


• Provide support and leadership in problem solving, conflict management and resolution.


• Address and resolve client complaints.


• Support the overall Shelter operations and Service delivery


• Oversee the crisis lines operation, including review, analysis, direction, training & reporting.


• Provide leadership & direction on case management and shelter programming


• Assist with recruitment, hiring, training, and orientation of staff, students and volunteers.


• Act as an advocate and resource person on behalf of the shelter and G-W WIC


• Complete and submit reports, maintain records and confidentiality


• Provide on-call support


• Ensure compliance with Occupational Health and Safety Act, G-W WIC policies and procedures, Collective Agreement and other relevant legislation.

Requisite skills, abilities and qualifications:


• Minimum Bachelor of Social Work; Human Services Management or equivalent.


• Minimum 3 years of supervisory and leadership experience


• Minimum 3 years experience in the Gender Based Violence field - shelter experience preferred


• Excellent interpersonal; communication; crisis management and conflict resolution skills


• Solid experience managing and supervising staff; ideally in a unionized environment


• Strong administration; computer; organizational and time management skills.


• Knowledge of rural culture and community resources.


• Demonstrated experience and commitment to Feminist intersectional leadership, Trauma informed care, and Harm reduction principles.


• Ability to effectively take direction and work independently


• Previous experience working with diverse staff team.


• Experience managing facility issues and security concerns


• Driver’s license and access to a reliable vehicle is an asset.


• Be familiar with OHSA and Employment Standards legislation.


• Current Standard First Aid, CPR and Vulnerable Sector Check.

Closing Date: Monday September 1, 2025 send your application to christine@gwwomenincrisis.org

If you require an accommodation under the Ontario Human Rights Code in order to participate in the recruitment process, please contact Christine Wilson.

Guelph-Wellington Women in Crisis (G-W WIC) is committed to fairness, equity, and inclusion. In keeping with these principles, we encourage applications from women and gender diverse people who may also identify as Indigenous, Black, racialized, economically marginalized, immigrant, disabled, and/or members of the 2SLGBTQQIA+.

We thank all applicants for their interest; however, only applicants selected for an interview will be contacted. No telephone calls or other enquiries please.

mailto:christine@gwwomenincrisis.org

Please send your resume and cover letter to chritine wilson at christine@gwwomenincrisis.org

Required degree level

  • Experienced (Non Manager)

Salary range

  • From CA$64,000 per year