Senior Performance Analyst (Volunteer)

About this Role: Senior Performance Analyst (Volunteer)

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: minimum 10–15 hours a week; minimum 3- 6 months.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability
• Timely communication and responsiveness
• Ownership of assigned tasks and follow‑through
• Participation in team meetings and workflows
• Alignment with organizational values.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Summary of Role:

As our Senior Performance Analyst, you will be a driving force behind organizational excellence, working closely with the Head of Organizational Performance to design, implement, and continuously refine systems that measure, track, and elevate impact across all functions. You will turn vision into measurable outcomes, ensuring that every initiative contributes meaningfully to our mission.

Responsibilities

• Design Performance Frameworks: Develop and implement organization-wide performance measurement systems, including KPIs, OKRs, and impact metrics that align with strategic priorities.
• Drive Accountability and Clarity: Partner with team leads to define success metrics, track progress, and ensure transparency in performance across departments and initiatives.
• Analyze and Elevate Impact: Translate data into insights, identifying performance gaps, opportunities, and actionable recommendations to improve effectiveness and efficiency.
• Collaborate Across Functions: Work closely with cross-functional teams to embed a culture of performance, learning, and continuous improvement throughout the organization.
• Support Strategic Execution: Assist the Head of Organizational Performance in aligning initiatives with overarching goals, ensuring consistent follow-through and measurable outcomes.
• Build Scalable Systems: Create tools, dashboards, and reporting mechanisms that enable real-time performance tracking and long-term scalability.
• Champion a Culture of Growth: Encourage reflection, learning, and innovation by promoting best practices in performance management and organizational development.

Qualifications

• 5+ years of experience in performance management, strategy execution, operations, consulting, or a related field, with a proven ability to drive measurable outcomes.
• Analytical thinker, highly data-driven, comfortable working with metrics, and skilled at translating complex information into clear, actionable insights.
• Experience working across diverse teams, building alignment, and fostering accountability without formal authority.
• Expertise designing scalable frameworks, dashboards, or tools that improve organizational performance and clarity.
• Mission-Aligned with a passion for social impact and motivated to contribute your skills to a purpose-driven, global organization.

What We Offer

• Global collaboration with leaders and strategists from top global companies
• Meaningful impact on global causes and communities
• A vibrant, multicultural team spanning 70+ countries
• A supportive environment rooted in compassion, integrity, innovation, and collaboration
• Flexible work life with full autonomy
• Opportunities for personal and professional growth
• A formal recommendation upon successful completion of your volunteer term.