Senior Manager of Operations

Senior Manager of Operations – Home Performance Stakeholder Council (HPSC)

About this opportunity

Are you ready to step into a role where your contributions truly matter? This is a fully

remote position open to candidates anywhere in British Columbia, with occasional travel

to Metro Vancouver for team events or key meetings.

We offer a supportive and collaborative culture where your contributions are valued and

your wellbeing is prioritized. If you have the skills and passion to lead, grow, and inspire

others, this could be the next exciting chapter in your career.

Time Commitment

• Permanent full-time position (37.5 hours per week, weekdays).

Compensation

• $85,000–$95,000 annually plus benefits.

• Four weeks of vacation, plus time off between Christmas and New Year’s.

Location & Travel

• Remote role; candidates provide their own office space. A laptop and necessary

work equipment will be supplied by HPSC.

• Occasional travel required for workshops, training, and meetings (typically in

Metro Vancouver).

What you’ll do

The Senior Manager of Operations will support the small but productive team at the

HPSC. The role is largely operations and people management focused but includes

opportunities to support and contribute to strategic planning and programming.

Specific duties may include, but are not limited to, the following:

Operations

• Ensures that technology systems, software, hardware, training, and digital

security practices meet organizational needs.

• Manages relationships with external service providers for IT, training, and other

operational needs.

• Ensures that the HPSC’s WorksafeBC account is active and in good standing

and that the organization has adequate insurance.

Financial Management

• Partners with the Executive Director on budgeting and financial strategy.

• Manages day-to-day financial operations, including accounts payable, accounts

receivable, credit cards, and funder invoices, providing support and direction to

the external bookkeeper as needed.

• Works with the Executive Director to ensure that funding contract requirements,

including reporting, is adhered to.

• Partners with the Executive Director on grant applications and administration,

with a focus on budgeting and financial reporting.

People Management

• Manages a team of (currently) four direct reports.

• Develops goals and workplans with direct reports, in alignment with the HPSC’s

strategic plan, and conducts annual evaluations.

• Creates a positive work environment, providing opportunities for growth and

timely feedback.

• Supports staff to identify and action appropriate professional development

opportunities.

• Provides day-to-day guidance and support to staff as needed.

Strategic Planning and Program Oversight

• Participates in organizational strategic planning with the Executive Director and

Manager of Industry Engagement.

• Provides strategic oversight for the Home Performance Contractor Network

(HPCN) in collaboration with the Executive Director and Program Manager.

• Develops and maintains strong working relationships with program partners of

the HPCN.

• Prepares reports for the Board of Directors and program partners, in

collaboration with the Program Manager, to provide updates on the HPCN.

Who you are

• 10–12 years of progressive experience in operations, finance, or people

management. Direct industry experience is an advantage, but we recognize that

operational excellence and leadership skills gained in other sectors can be

equally valuable.

• Bachelor’s degree in non-profit management, business administration, operations

management, or a similar field; or an equivalent combination of education and

job experience.

• 5+ years of experience managing budgets and/or organizational finances, ideally

in a non-profit or public sector environment.

• Experience managing funding contracts and/or supporting grant proposals is an

asset.

• Sound judgment and problem-solving skills related to operational decisions.

• Strong people management abilities with 3+ years experience supervising or

managing direct reports.

• Excellent critical thinking skills; program management and/or strategic planning

experience is an asset.

• Skilled at facilitating constructive dialogue and managing conflict with

professionalism and empathy, helping contractors, partners, and team members

move toward positive and productive outcomes.

• Strong English verbal and written communication skills.

• Highly organized and detail-oriented.

• Strong professional aptitude for technology including the ability to evaluate and

use new technologies.

We acknowledge the value of transferable skills and encourage candidates who meet

most of the requirements to apply. An equivalent combination of education and

experience will be considered – if you have the right talent and attitude, don’t hesitate to

put your name forward!

Our commitment

HPSC acknowledges that systemic racism exists and is committed to dismantling racial

inequities across our workplace, governance, and sector engagement. We are proud to

be an equal opportunity employer and welcome applicants from diverse communities

and lived experiences. We are also happy to accommodate accessibility requests

throughout the hiring process.

Application process

Our hiring process is simple and timely. After the posting closes, we’ll review

applications and connect with shortlisted candidates. We don’t want to keep you waiting

— we know you’re excited!

Application deadline: September 28, 2025

Who we are

The Home Performance Stakeholder Council (HPSC) is a not-for-profit society that

supports the growth of the home performance industry in British Columbia (BC),

Canada. Our mission is to increase the supply and demand of qualified home

performance service providers by supporting market growth, capacity building, and

quality workmanship.

We work with the residential retrofit industry including contractors, manufacturers,

suppliers/distributors, industry associations, and utilities and government across the

HVAC, insulation, windows and doors, general retrofit, and energy advising sectors. Our

work includes industry engagement, contractor resources, advocacy, and the Home

Performance Contractor Network (HPCN). To learn more, visit homeperformance.ca.

At HPSC, we provide flexibility, professional growth, and a collaborative culture. We are

passionate about nurturing talent and promoting from within, while embracing diversity,

inclusion, and innovation.

Want to dive deeper into our mission and programs? Explore more about HPSC here:

About the HPSC | Home Performance Stakeholder Council

https://homeperformance.ca/about-the-hpsc/