Senior Manager, Information Technology & Data Management

Position:

Senior Manager, Information Technology & Data Management

Department:

IT and Operations

Reports to:

Reports to the Chief Financial Officer .

Location:

The Lung Health Foundation is based in Toronto and operates in a hybrid model, in which staff are required to work at the office a minimum of two days each week with occasional travel within Ontario and across Canada as required.

Salary range:

$85,000 - $95,000

Vacancy:

This position will fill a vacancy.

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ABOUT THE LUNG HEALTH FOUNDATION

Imagine a future where people living with lung cancer have a fighting chance. Where no one loses a loved one to asthma. Where people with chronic obstructive pulmonary disease (COPD) live life to the fullest. Where older adults maintain their independence. And where future generations are spared the debilitating effects of lung disease.

At the Lung Health Foundation (LHF), we’re committed to making that future a reality—starting now.

Our Mission

We work to improve the lung health of Canadians through:

• Groundbreaking research
• Policy and practice change
• Urgently needed programs and support
• Public education on critical lung health issues

At the core of our mission? Helping those impacted by lung disease.

POSITION OVERVIEW

The Senior Manager, Information Technology and Data Management is a strategic and hands-on leader who oversees and strengthens the Lung Health Foundation’s technology and data environment as it evolves to meet growing operational, programmatic, and reporting needs.

Canada currently faces a gap in comprehensive and accessible lung health data. As part of the Lung Health Foundation’s 10-year strategy to become a national leader and trusted source for lung health data and research, this role will be instrumental in building the organization’s central “data hub.” This includes designing the frameworks and infrastructure required to collect, integrate, manage, and responsibly share lung health data across research institutes, government partners, and other stakeholders.

As the organization begins to systematically collect and use data from its programs, partners, and audiences, this role will support the development of strong data governance practices and secure analytics capabilities aligned with organizational priorities.

The Senior Manager ensures that technology and data practices effectively support the organization’s mission and long-term strategic goals. They will lead IT operations, guide data governance, advance the development of the data hub, and promote a culture of data informed decision making across the organization. They will lead IT operations, guide data governance, advance the development of the data hub, and promote a culture of data-informed decision-making across the organization.

RESPONSIBILITIES

Overview of Vendor Relationship (BIT)

The Senior Manager, IT & Data Management works alongside our managed service provider (BIT), who is responsible for technical onboarding, Microsoft 365 setup, end user help desk support, device configuration, basic hardware troubleshooting, and management of LHF’s phone system.

This role complements BIT’s services by overseeing LHF’s internal systems, data governance, cybersecurity practices, Salesforce access, IT policy oversight, and leading the strategic development of our technology and data environment, including the data hub.

Data Hub Creation & Data Management

• Lead the development of LHF’s central data hub, including participating in the selection of a new external vendor and working with them to build the infrastructure, integrations, and systems required to align with LHF’s 10‑year data strategy.
• Oversee the collection, management, and integration of lung health data from internal programs, research institutes, government partners, and other stakeholders.
• Execute data-sharing agreements with research institutes, government bodies, and other partners, in partnership with ELT.
• Manage organizational data systems, including CRMs, client databases, donor systems, and all software platforms used across the organization.
• Lead the design, development, and ongoing maintenance of organizational dashboards and reporting tools through Salesforce, partnering with internal teams (Programs, Research, Fundraising, MarComm, Finance) to ensure analytics effectively support decision-making and demonstrate impact.
• Build models, forecasts, and performance metrics to guide long‑term planning and strategic initiatives. Support the automation of data workflows and optimize data management processes to improve efficiency and reduce manual effort.

IT Operations & Infrastructure Management

• Oversee the vendor for the maintenance, performance, and security of all hardware, software, networks, and cloud services.
• Coordinate with BIT on technical onboarding, user account setup, device configuration, and ongoing IT support needs.
• Maintain internal IT documentation, asset tracking, and inventory management processes. Manage vendor relationships, contracts, and service-level agreements for systems supporting IT and data operations (including BIT).
• Ensure reliable, secure, and cost-effective IT operations, including device management, telephony, and coordination with BIT’s help desk and systems support.

Technology Leadership & Strategy

• Develop and execute an organization-wide IT strategy aligned with mission, program goals, and operational priorities.
• Assess emerging technologies and recommend improvements for efficiency, service delivery, and impact measurement.
• Lead planning for digital transformation, major system upgrades, and long-term infrastructure needs.

Cybersecurity, Privacy & Risk Management

• Oversee IT security protocols, disaster recovery, and business continuity planning, in collaboration with vendor (BIT).
• Ensure LHF compliance with health data privacy laws and nonprofit regulatory requirements.
• Conduct regular vulnerability assessments and lead cybersecurity awareness training across the organization.

Team Leadership & Collaboration

• Supervise IT staff, consultants, and contractors; foster an inclusive, service-oriented culture.
• Partner with teams across the organization to improve digital literacy and data fluency.
• Serve as a strategic advisor to leadership on technology and data implications.

Budgeting & Resource Management

• Develop and manage the IT and data operations budget.
• Optimize costs through strategic procurement, vendor negotiation, and lifecycle planning.
• Identify opportunities for IT-related grant funding or donated technology solutions.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Data Management, or related field (Master’s degree preferred).
• 7+ years of progressive IT leadership experience, preferably in a nonprofit or mission-driven organization but not required.
• Experience establishing and/or managing data systems that include top level data governance (health privacy or other restrictions) such as CRM platforms, donor databases, research data or client services systems
• Demonstrated experience with cloud environments, cybersecurity frameworks, and enterprise applications.

Technical Skills

• Strong knowledge of network administration, cloud platforms (Microsoft 365, AWS), and enterprise security practices.
• Proficiency in data management, SQL databases, analytics tools, and data governance frameworks.
• Familiarity with API integrations, automation tools, and low-code/no-code platforms.
• Essential expertise in Salesforce administration, configuration and robust business reporting including managing data structures, workflows, integrations, and user roles.
• Knowledge of PHIPPA (Personal Health Information) and data systems that support privacy requirements.

Leadership & Interpersonal Skills

• Excellent communication and stakeholder engagement skills.
• Ability to translate technical concepts for non-technical audiences.
• Commitment to collaboration, equity, and supporting mission-driven work.
• Proven ability to lead teams, manage projects, and deliver results in a dynamic environment.
• Growth mindset.

TRAITS AND SKILLS

The ideal candidate will be:

• Comfortable navigating change and ambiguity
• Diligent, organized, and solutions-focused
• Coachable and committed to continuous learning
• A clear and effective communicator
• Supportive, and collaborative
• Driven by principles of equity, inclusion, and respect

OUR VALUES

We are looking for individuals who:

• Lead with courage and passion
• Embrace collaboration and teamwork
• Are adaptable and forward-thinking
• Act with integrity and accountability
• Are committed to the communities we serve

WHY THE LUNG HEALTH FOUNDATION?

We offer more than just a job—we offer a mission-driven environment where your work truly matters.

At LHF, you’ll find:

• A collaborative, creative, and supportive team
• A healthy work-life balance supported by a 35-hour workweek
• Flexible, hybrid work arrangements, including the ability to work remotely from almost anywhere for up to two weeks per year.
• A designated weekly Community Day, when all staff work onsite to support collaboration.
• A robust benefits package, with 50% employer‑paid premiums (beginning after 3 months of employment).
• RRSP matching up to 5% (beginning after 12 months of employment).
• 15 days of paid vacation, plus:
  • A Summer Fridays initiative offering a ½‑day schedule during the summer months, from end of May to end of August.
  • Office closure over the winter holiday period.
• Opportunities for personal and professional growth

The Lung Health Foundation is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process.

The Lung Health Foundation is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status, or any other status protected by the laws or regulations in the province where we operate. At the Lung Health Foundation, we value the insights and innovation that diverse and inclusive teams bring to work.

LHF’s hiring process is human‑led, and we do not use AI to screen candidates.