Senior Manager of Advancement

PURPOSE:

The Senior Manager of Advancement leads Resonate Global Mission’s donor relations team and initiatives and serves as a binational major donor representative. This position will ensure the donor relations team members are effectively connecting with Resonate constituents and staff to effectively generate revenue and support Resonate’s mission.

This position is full-time at 36 hours a week and offers a hybrid work schedule, an attractive benefits package (including retirement fund contribution), and four weeks' vacation.

The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department.

KEY RESPONSIBILITIES:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

1. Ensure goals, strategies, and key performance indicators (KPIs) for the Resonate donor relations team are well-documented and utilized for analysis and revenue growth. Set annual goals, plans, and strategies for staff around donor development and revenue generation.
2. Maintain and grow the current portfolio of major donors by prioritizing regular communication and relationship building, including in-person visits. Maintain personal KPIs and revenue targets related to the portfolios of major donors.
3. Proactively identify and develop relationships with prospective new major donors by initiating communication and prioritizing in-person visits.
4. Develop a strategy within the donor portfolio that is personalized around individual donors’ capacities and interests, and is focused on Resonate revenue goals.
5. Identify donor funding opportunities and collaborate with other departments on proposal development and presenting to donors.
6. Oversee the members of Resonate’s donor relations team through successful hiring, onboarding, training, goal-setting, management, and performance recognition.
7. Ensure appropriate reporting to donors, including impact reports and invitations to participate in ministry visits.
8. Promote planned giving opportunities with assigned donors as appropriate.
9. Ensure accurate and timely records are maintained in the Salesforce (CRM) database related to donor visits and interactions.
10. Serve on cross-department leadership teams that help integrate and coordinate efforts relating to Resonate’s budget, revenue goals, and strategic activities.
11. Work closely with the Resonate communications team on fundraising and messaging strategies.
12. Collaborate with Resonate’s program teams, including core initiative leaders and program managers, to develop proposals, campaigns, and other effective strategies related to fundraising.
13. Work regularly with the Director of Resonate and Resonate’s Director of Operations on overarching strategies related to revenue generation and mission advancement.
14. Partner with other CRCNA agencies and teams on advancement-related goals.
15. Other duties as assigned by the Resonate Director of Operations or the Resonate Director.

SUPERVISORY RESPONSIBILITIES

Resonate’s Advancement - Donor Relations Team (3 - 4 members)

SKILLS, KNOWLEDGE & EXPERTISE:

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

1. Able to support the mission, vision, and values of the CRCNA.
2. Proven track record of successful fundraising and stewardship.
3. Demonstrated skills in administration, management, and leadership.
4. Ability to think strategically and manage complex projects from start to finish.
5. Self-motivated with individual initiative within a team environment.
6. Exceptional written, verbal, and interpersonal communication skills.
7. Deep awareness of intercultural missions and representing a denominational missions agency.
8. A deserved reputation of integrity and trust.
9. Proficient in commonly used computer applications and constituent relationship management (CRM) software.

EDUCATION AND EXPERIENCE

1. Bachelor’s degree in business administration, marketing, communications, or related field is required.
2. Advanced experience in fundraising is required; experience in a nonprofit setting is preferred.
3. Intermediate experience in managing teams as a direct supervisor.
4. Certificated Fundraising Executive or related accreditation is an asset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ability to have a weekly presence in the CRCNA denominational offices in Burlington, Ontario, Canada, or Grand Rapids, Michigan, USA.
• The ability to travel within North America and internationally.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The work location will primarily be at the denomination office located in Grand Rapids, Michigan, or Burlington, Ontario.
• Frequent video calls/meetings are required
• Travel outside of the office, both domestically and internationally, is necessary at times.

Full-time Benefits

Benefits may be pro-rated based on # of hours worked per week:

• Work-Life Balance
• Full-Time Flexible Work Arrangements
• Generous Vacation and Holiday Time
• Benefits include Health, Welfare, & Retirement
• Professional Development Opportunities
• Contributing to an organization that is making an impact in the world

About The Christian Reformed Church in North America

Who We Are

The Christian Reformed Church in North America (CRCNA) includes just over one thousand congregations across the United States and Canada. About 75 percent of the churches are in the United States and 25 percent are in Canada. While we're a denomination with churches and ministries in two countries, we share in the blessings of ecclesial unity and joint ministry. Almost 230,000 people belong to the CRCNA—not a large number when you consider the population of our two countries. But by God’s grace we can accomplish a lot when we work together.

The CRCNA denominational offices serve the local church, providing resources to pastors and congregations so that people are introduced to Jesus Christ and their faith is nurtured. Other agencies of the CRCNA include ReFrame Ministries, Resonate Global Mission, and World Renew.

Be Who You Are

The CRCNA is committed to building a culture of belonging that encourages, supports, and celebrates the voices and experiences of all our employees. We strive to build a workforce that reflects the diversity of our broader culture and the Christian church, and invite all qualified candidates to apply.