Senior Community & Operations Officer

About ALPHA Education & WongAvery Asia Pacific Peace Museum (AE+APPM)

Established in 1997, ALPHA Education is committed to global humanity and global peace through remembering and fostering critical inquiry of WWII in Asia. It is a charitable organization and its work is along four intersecting and interconnected strategic directions: engaging students and educators, empowering youth, supporting research, and working with communities.

In 2024, the WongAvery Asia Pacific Peace Museum was opened in Toronto. It provides a comprehensive history of WWII in Asia, centering historical inquiry and peace education.

AE+APPM is hiring a Senior Community & Operations Officer who is looking for a mission-driven career in a nonprofit setting.

Work Location: 1775 Lawrence Ave. East, Toronto

Start Day: Negotiable

Renumeration: Based on Qualification and Experience

ROLES & RESPONSIBILITIES

Community Development and Communication

Goal: to increase museum visitors and partners, and enhance community engagement

• Formulate & execute marketing & promotional strategies and execution plans for the organization and its works, including media, social media, website, and promotional campaigns;
• Work closely with the ED and fundraising committee of the board to formulate fundraising strategies/plans and supervise the execution of such plans;
• Maintain engaging relationships with donors and volunteers
• Maintain, connect and engage local, national and international communities for possible partnerships that are in line with ALPHA’s mission and strategic directions;
• Lead and engage a youth community in support of AE+APPM’s mandates, projects and events
• Produce quarterly reports on KPI achievement using a variety of data sources e.g. social media analytics and monthly museum visitors.

Operations

Goal: to upkeep a cooperative, productive and fair work environment

• Supervise overall operations such as building maintenance, human resources, data & communication systems, record keeping system
• Produce operation budgets for management review
• Assess organization policies and manuals, ensuring that they comply with current legislation & board governance policies;
• Evaluate cost effectiveness of equipment & service purchase to meet technical and operational needs
• Produce quarterly operation reports e.g. budgets of specific projects and/or operation items

QUALIFICATIONS

Education

• University degree in business/community administration
• Professional certifications in not-for-profit or charity management an asset

Experience

• Minimum 5 years working experience in supervisory and project management roles preferably in nonprofit setting;
• Demonstrated experience in planning and implementation of community events and projects;
• Demonstrated experience in marketing
• Demonstrated experience in working with youths, including the capacity to mentor and train youths in community service and leadership, is an asset.

Skills

• Superior organizational and analytical skills, detail-oriented focus and the ability to manage multiple priorities in a fast-paced environment;
• Demonstrated excellent oral and written communication skills;
• Superior interpersonal acumen and team leadership skills;
• Advance working knowledge of MS Office, including Power-point, Excel, Word, Office 365;

Attitudes

• Committed to ALPHA Education’s mission and values of humanity and global peace;
• Exercise good judgement, integrity and trust-worthiness;
• Possess a cooperative, positive and can-do attitude to feedbacks, challenges and barriers

TO APPLY

Please email to hiring@alphaeducation.orgyour resume, a cover letter outlining your suitability to the position, and 2 letters of reference that speak to your experience in leadership and community development acumen, with one from the applicant’s most recent supervisor.

Only shortlisted candidates will be contacted.