Senior Administrative Assistant

This posting is for a net new position

Help Build a Canada Without Homelessness

At the Canadian Alliance to End Homelessness (CAEH), we believe homelessness is solvable. We work alongside communities, governments, frontline organizations, and people with lived expertise to help build housing-focused systems that measurably reduce homelessness across Canada.

CAEH is evolving. We are a modern social impact organization that combines systems change, advisory services, data, policy, learning, coaching, and innovation to create lasting impact at scale.

We are looking for people who are:

• Outcomes-focused
• Collaborative and adaptable
• Energized by meaningful work
• Comfortable navigating complexity and change
• Curious, thoughtful, and action-oriented
• Motivated by building better systems and stronger communities

If that sounds like you, we would love to hear from you.

The Opportunity

Reporting to the People and Operations Lead, the role of Sr. Administrative Assistant is a key part of the core engine of CAEH's work to end homelessness in Canada. This isn't a traditional admin role — it's a high-impact position for someone who thrives in a fast-moving social enterprise, builds smarter systems from scratch, and takes real ownership of outcomes.

You'll keep the organization running at full capacity by driving excellence across administration, people and strategy support, communications, events, fund development, contracts, and finance — all in service of a mission that matters.

If you're entrepreneurial, results-focused, and ready to put your skills toward lasting social change, this is your role.

Key Duties and Responsibilities

Duties and Responsibilities:

In This Role, You will:

• Support the sales intake process, helping to qualify opportunities, coordinate stakeholder touchpoints, and keep the pipeline moving efficiently.
• Drive end-to-end consulting contract development, from drafting and reviewing terms to finalizing agreements that move mission-critical work forward.
• Coordinate seamless travel logistics for staff, including airfare, accommodations, and ground transportation, so the team can focus on impact.
• Contribute to grant proposals and reporting, helping secure the funding that fuels CAEH's work to end homelessness in Canada.
• Fuel event administration and fundraising activities that build community and drive organizational growth.
• Support digital operations including website edits, translation, and webinar coordination to keep CAEH's presence sharp and accessible.
• Produce and polish high-quality documents, presentations, and communications that reflect CAEH's voice and values.
• Champion the full employee lifecycle — from attracting top talent through recruitment and onboarding, to building retention programs and managing thoughtful offboarding.
• Draft and continuously refine internal processes and communications channels, ensuring the team stays aligned, informed, and equipped to do their best work.
• Power and facilitate meetings from start to finish — scheduling, agenda development, facilitation, IT support, and sharp minute-taking for both virtual and in-person sessions.
• Support budget tracking and accounting activities, bringing accuracy and accountability to financial operations.
• Architect and manage a dynamic document management system that keeps the organization organized, compliant, and ready to scale.

You’ll Also:

• Collaborate across teams to move strategic priorities forward
• Use data, evidence, and feedback to guide decision-making
• Contribute to continuous improvement across projects, systems, and service delivery
• Support work that balances mission impact and organizational sustainability
• Help foster a collaborative, inclusive, and accountable team culture

Required Skills and Knowledge:

• Passion for ending homelessness, a belief that it's possible, and a sense of urgency to get there.
• Minimum 5 years' experience leading administrative projects and improving processes in a fastmoving, mission-driven environment.
• Direct experience working within a social enterprise, non-profit, or purpose-driven organization with an understanding of the unique operational demands they present.
• Demonstrated experience supporting fund development activities including grant writing, reporting, and contribution to revenue-generating initiatives.
• Experience in business development support, including sales intake coordination, consulting contract drafting, and stakeholder pipeline management.
• Strong negotiation and contract management skills with the ability to protect organizational interests while building productive partnerships.
• Advanced proficiency in Microsoft Office, and working knowledge of HRIS, content management, webinar, collaboration, and CRM software platforms.
• Highly organized with exceptional attention to detail and the ability to self-manage competing priorities, pivot quickly, and remain calm under pressure in a virtual office setting.
• Demonstrated sound judgment with the ability to independently identify, analyze, and problem solve in complex or ambiguous situations.
• Strong financial literacy with experience supporting budget tracking, accounting activities, and financial reporting.
• Proven ability to facilitate meetings, drive collaboration, and produce clear documentation that moves decisions forward.
• Exceptional interpersonal and customer service skills with a demonstrated ability to build effective relationships with staff, senior leadership, and external stakeholders.
• Advanced written and verbal communication skills with experience producing polished, on-brand materials for diverse audiences.
• Ability to embrace change, navigate uncertainty, and thrive in an entrepreneurial, values-driven organization.

What Success Looks Like

Success in this role means:

• Contributing to measurable progress toward ending homelessness
• Building strong relationships with communities, partners, and colleagues
• Helping create clarity and momentum in complex environments
• Delivering high-quality work that supports organizational priorities
• Contributing positively to team culture, learning, and continuous improvement
• Supporting sustainable growth and long-term impact

What You Bring

We recognize that strong candidates may not meet every qualification listed below. If you are excited about the role and believe you could contribute meaningfully, we encourage you to apply.

We’re Looking For Someone Who Has:

• A minimum 5 years’ previous work experience leading administrative projects and improving processes with increasing responsibility
• A high school diploma or equivalent
• Strong communication and relationship-building skills
• Strong organizational and project management capabilities
• The ability to work independently in a remote environment
• Sound judgment, initiative, and problem-solving skills
• Comfort working in evolving, fast-paced environments
• A collaborative mindset and commitment to continuous learning

Assets & Preferred Qualifications

• Experience in homelessness, housing, or community systems work
• Experience in nonprofit, public sector, consulting, or social enterprise environments
• Experience facilitating, coaching, advising, or delivering services
• Experience applying equity, anti-oppression, decolonizing, or systems change approaches
• Lived expertise related to homelessness or housing precarity
• Credentials in administration (e.g. Bachelor of Business Administration)
• Bilingualism (English/French)

Working at CAEH

We are building a culture grounded in trust, learning, collaboration, accountability, and impact.

CAEH is a remote-first organization with team members across Canada. We value flexibility, autonomy, continuous improvement, and supporting people to do their best work.

What We Offer

• Competitive total compensation
• Comprehensive health benefits
• Retirement savings support
• Five weeks vacation plus paid winter closure
• Flexible remote work arrangements
• Professional development support
• Opportunities for growth and learning
• Meaningful work with national impact
• A collaborative and mission-driven team culture

Equity, Inclusion & Accessibility

CAEH is committed to building an inclusive, equitable, and accessible workplace.

We strongly encourage applications from people with lived expertise of homelessness and from individuals who identify as Indigenous, Black, racialized, disabled, 2SLGBTQIA+, or members of historically marginalized communities.

We recognize that experience, leadership, and potential can take many forms. If your background does not align perfectly with every qualification, we still encourage you to apply.

Accommodation is available throughout the recruitment process upon request to hr@caeh.ca.

Additional Information

Travel Expectations: 2 to 3 times a year for events and meetings
Background Checks Required: Yes

How to Apply

Please submit:

• Your resume
• A short cover letter or written introduction sharing your interest in the role

The application includes equity & diversity self-identification questions. These questions help us understand who is applying to our organization. Responses are voluntary, confidential, and will not influence hiring decisions. The information is used only for aggregate reporting and equity program planning.