Resource Coordinator – Complex Special Needs

______________________________________________________________________________________ Resource Coordinator

Date posted July 28, 2025

Title Resource Coordinator – Complex Special Needs

Status Permanent

Bilingualism Essential – Fluently bilingual in both official languages

Closing Date August 11, 2025

Salary Range $54,400 – $57,000 Primary Focus Reporting directly to the Supervisor of Complex Special Needs, the Resource Coordinator is responsible for monitoring the provision of services for eligible children. Through a person-centered approach, the Resource Coordinator oversees the development and implementation of an evidence-based service plan to meet the individual’s needs and coordinates services on their behalf. The Resource Coordinator is also responsible for the reassessment and evaluation of current services and supports and future options. Main Responsibilities

• Engages with the individual and their family, assesses current and future options, provides links to resources and participates in setting goals through the Plan of Care and Individual Support Plan.

• Develops a Person-Centered Plan with each child / family / support network to identify support needs.

• Review with assigned individuals and family the SCS and My Booklet yearly as per SIPDDA.

• Completes all MCCSS required updates and reviews by established deadlines
• Provides resource information to OPR/individual and or family
• Establishes and maintains a positive working relationships
• Visits their assigned individuals on both a scheduled or unscheduled basis to

monitor the provision of service
• Verifies information follows-up and takes appropriate action on any incident or

Serious Occurrence related to the individual’s care as reported by the OPR.
• Attends clinical consults, school meetings and other relevant meetings as it

relates to the provision of care of their assigned individuals.
• is accountable for financial forecasting and budget development
• Reports to the Supervisor any areas of risk to the individual and or SCS
• Works with clients and OPR’s in problem solving issues where applicable or

required.
• Facilitates financial discussion with OPR as it relates to the policies and

procedures of the department
• Maintains the accuracy and integrity of information contained in client files and

the agency’s database in accordance with established standards;

______________________________________________________________________________________ Resource Coordinator

• Attends regularly scheduled supervisions to review case load for support and receives direction as needed

• Complies with all the policy and procedures of SCS
• Promotes awareness of SCS by participating in agency presentations to parent

groups, schools and other agencies, as requested.
• Performs other duties as assigned.

Knowledge and Skills

• A minimum of 3 years of work within the developmental services sector
• A Bachelor’s degree in Social Work, Diploma in Social Work or Support

Service Worker diploma educational background is required
• Excellent interpersonal skills.
• Must have strong analytical, problem solving, critical thinking and

facilitation skills.
• Knowledge of the services available for children and adults in the

developmental sector
• Case management experience.
• Knowledge of the Services and Supports to Promote the Social Inclusion

of Persons with Developmental Disabilities Act, 2008 (SIPDDA) regulation 299/10, and the Child, Youth and Family Services Act (CYFSA) is a requirement.

• Excellent organizational and time management skills to meet scheduled deadlines.

• Ability to work in a fast-paced environment and handle a number of issues simultaneously.

• Proficient in the use of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Internet.

• Must have a valid driver’s license and access to own vehicle for business travel. Working Conditions Significant portion of the work is completed at the residences managed by the OPR’s, individual family homes, and requires local travel. Work is generally scheduled and priorities established in advance. Accommodations Service Coordination for People with Developmental Disabilities (SCS) has an accommodation process in place and provides accommodations for candidates and employees with specific needs. If you require specific accommodations please contact the Human Resources Advisor of SCS so that we can make arrangements to provide appropriate accommodations for you. As the ideal candidate you are a self-starter with excellent interpersonal skills who works well in a team environment. Qualified candidates may submit their resumes, along with a cover letter quoting Competition No 20 – 2025 no later then August 11, 2025 at 3:00pm to Human Resources.

______________________________________________________________________________________ Resource Coordinator

While we appreciate all responses, only candidates under consideration will be contacted. We kindly ask not to send in duplicate copies of your resume. SCS embraces diversity and equal opportunity in a serious way. We are committed to building teams that represents the communities we serve. All employment decisions are based on qualifications, skills and business need.

• Primary Focus
• Working Conditions
• Accommodations