Relationship Manager

About United Way Guelph Wellington Dufferin

United Way Guelph Wellington Dufferin (UWGWD) is the largest investor in social services in our community, second only to government. We know that the social issues facing our community are challenging. We also know that the ways that people want to connect to make a difference in their community are changing. That is why we are adapting our approach and amplifying our shared impact. We will champion shared responsibility for social good, working year-round to build relationships and participation, strengthen partnerships and enable shared solutions to social issues.

Position Overview

Working under the direction of the Development Director, the Relationship Manager works to power UWGWD’s role in a shared responsibility for social good. As part of the development team, the Relationship Manager maximizes community impact by creating engaging giving experiences for key workplace campaigns and volunteers. The Relationship Manager also helps diversify revenue by implementing strategies developed in the annual operational plan.

About You

• You are energized by the opportunity to connect donors with impactful giving experiences.
• You are a true self-starter with a can-do attitude and are ready to move quickly to deepen engagement with our current donors and help diversify our revenue. You value tried and true fundraising methods but also aren’t afraid to innovate.
• You have a passion for creating strategic partnerships and building and fostering long-lasting donor relationships.
• You have a personal and professional commitment to anti-oppression, anti-racism and accessibility and identify with United Way’s values.
• The idea of being part of collective strategies on complex issues like poverty would make you excited to get out of bed each day. #BetterIsPossible

Why Join Our Team?

Here’s what some of our current staff have to say about working at United Way Guelph Wellington Dufferin:
“It’s the feeling that everyone has your back and that everyone genuinely cares about one another. It’s about how we are humble and respectful. It’s knowing all of this and knowing we are making a difference in the communities we serve.”

“I love building and strengthening relationships with organizations and community members to work together to ensure everyone in our community is able to receive the supports they need to thrive. I love being able to share impact and take action on the most pressing issues in our community.”

“I love working at United Way because I feel a great sense of purpose in the work we do. I also love working with our team – they are some of the most passionate, hardworking and talented people I know and I learn from them every day. Finally, I love that we genuinely care about each other and foster an environment of inclusivity where everyone is valued for who they are.”

Role Responsibilities

• Manages and supports workplace partners during the workplace campaign to sustain and grow revenue, including goal setting and campaign strategy, monitoring progress and adjusting plans as needed and completing a post campaign evaluation.
• Engage with key volunteers and build strong, mutually beneficial relationships ensuring they have the knowledge and tools to be successful, and that they understand the impact of their support.
• Provide input and execute fundraising strategy to maximize and diversify revenue by enhancing current, and implementing new, revenue streams including but not limited to Corporate Gifts, Major Gifts, and Sponsorship.
• Conduct ongoing internal and external prospecting research to identify new opportunities to cultivate and expand partnerships and fundraising within the community – with a focus on Corporate Social Responsibility alignment and growing sponsorship.
• Lead all elements of the Ultimate Burger Battle including restaurant solicitation, sponsorship and program logistics.
• Enhance individualized and impactful donor communications to increase engagement on social issues and help donors understand the impact of their gift.
• Deliver impactful communications during partnership calls and community presentations to help increase the understanding of the role of United Way as a leader for social good.
• Support third party events and other United Way events.
• Effectively use our CRM (Andar) to capture donor data, plan and monitor fundraising effectiveness.
• Attend key community events and activities as a way to promote the UWGWD mission, vision and core values becoming a defined community ambassador for United Way.

Requirements

• Experience related to the duties listed above, normally acquired through the completion of a relevant post-secondary degree, diploma, or post-degree certificate along with 2+ years experience in fundraising or a related field. Candidates with equivalent combination of education and experience may be considered. Direct experience in corporate giving is considered an asset.
• A self-starter who is results-driven to initiate donor visits, fundraising/sponsorship calls and who is focused and motivated to meet/exceed financial targets.
• If you thrive when cultivating donor relationships and making the ask, then this is a fantastic opportunity for you.
• Excellent oral and written communication skills, with the ability to communicate passionately to inspire community support and impact.
• Experience using a CRM to capture data, provide analysis and create reports.
• Comfortable with developing financial projections and analysis.
• Adept with technology including experience with Office365 and online fundraising tools. Champions anti-racism/anti-oppression, diversity, equity and inclusion and applies this lens to your work.
• A driver’s license and access to a vehicle.

Desired Characteristics

• Track record of developing and maintaining relationships with key stakeholders.
• Strategic and collaborative; a team player and builder with a commitment to creating a positive and inclusive working environment.
• Ability to multi-task and pay attention to detail, accuracy, timelines and quality of work at all times.
• Display a positive attitude, show concern for people and community, demonstrate presence and self-confidence.
• Knowledge of pressing social issues and non-profit organizations in the communities of Guelph, Wellington County and Dufferin County.

Here’s what we have to offer

• A full-time (35 hours/week), permanent position with a comprehensive benefits package (salary range of $60,000 - $67,000), 3 weeks paid vacation, opportunities for training & development, 12 paid days of personal time off to support the full scope of employee wellbeing, 100% employer paid health and dental benefits and 6% employer RRSP contributions.
• Paid statutory holidays include September 30 (National Day for Truth and Reconciliation Day) and three float days for other dates of personal or religious significance.
• A supportive, positive and engaging environment with a flexible and lifestyle-friendly atmosphere which includes hybrid work. We encourage the practice of No Meeting Fridays to allow time for project work.
• The opportunity to be part of a team tackling complex community issues, growing our revenue and impact, and making our community better for everyone.

How to apply

United Way Guelph Wellington Dufferin hires based on merit, is strongly committed to equity and diversity, and providing a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, women, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to productively engage with diverse communities.

United Way Guelph Wellington Dufferin will provide accommodation to applicants with disabilities. If you require an accommodation(s) to participate in the application, interviewing, or selection process, please contact info@unitedwayguelph.com.

To apply please submit your cover letter demonstrating your excitement for this opportunity along with your resume through CharityVillage. Applicants are encouraged to apply as they will be reviewed on a rolling basis up until August 18, 2025. We look forward to hearing from you!