Recruitment & Onboarding Lead

Established in 2016, Fetch + Releash is a volunteer run dog rescue dedicated to saving dogs in need. Our foster dogs come from a variety of different backgrounds such as pounds and shelters, strays and surrendered pets, both locally and abroad. Through our network of volunteers, foster homes, trainers and veterinarians, we strive to give every dog the loving forever family they deserve. As a foster-based dog rescue, our foster dogs live in private homes across the Greater Toronto Area (GTA) where they receive the love and attention they need to prepare them for adoption.

Our Mission

Adoption

By collaborating with local and international communities, our mission is to save dogs in danger of homelessness, abuse, neglect or euthanasia. Once in our care, we match each dog with the loving forever family they deserve.

Advocacy

In addition to re-homing dogs, we are passionate about advocating for animal rights and educating the public on relevant issues such as:

• Backyard breeding
• Overpopulation and the importance of spay & neuter
• Chained animals

Dogs are sentient beings with the right to nutritious food, a life enriched with adequate exercise and mental stimulation, veterinary care and love.

Education

A dog is a lifetime commitment and not to be discarded due to health, lifestyle change or inconvenience. Some of the top reasons dogs end up in shelters are lack of training, lifestyle changes (i.e. new baby, marriage), relocation, cost of dog ownership, not enough time for pet etc. Our goal is to ensure our adoptive families are well versed in the realities of dog ownership and ready to make a lifetime commitment.

Volunteer Commitment
Fetch + Releash is powered by dedicated volunteers. Communication, accountability, commitment, and reliability are key to our success in finding dogs their forever homes.

Before applying, please ensure volunteering fits into your current commitments.

Your support makes a difference!

Position Summary:

The Recruitment & Onboarding Lead oversees the entire process including volunteer intake, creating and posting job descriptions, monitoring the recruitment inbox, and reviewing applicants for suitable opportunities. This role routes suitable candidates to the appropriate Team Managers for interviews and manages onboarding for approved volunteers using the established systems and documentation. The Lead also collaborates with the Digital Engagement Team to support recruitment posts and ensure consistent, accurate messaging across channels.

PRIMARY DUTIES AND RESPONSIBILITIES

• Create and post volunteer job descriptions using established templates, coordinating with Team Managers to confirm role details and posting to approved recruitment channels.
• Monitor the recruitment inbox daily for internal and external inquiries ( at least twice per day), respond or redirect as needed, review new applications for basic fit and readiness.
• Route screened applicants to the appropriate Team Manager for interviews and next steps, ensuring timely communication and smooth handoff.
• Onboard approved volunteers by sending welcome materials, facilitating required steps, and updating volunteer records according to existing systems.
• Coordinate with the Digital Engagement Team to provide updated role information, timelines, and priorities for recruitment posts, ensuring consistent branding and messaging.

SUPERVISION EXERCISED

Number of direct reports: 1

SUPERVISION RECEIVED

As part of volunteer team and under the guidance and direction of the Volunteer Manager, works independently as well as part of a team.

WORKING CONDITIONS

• Remote
• Training provided; a computer with a camera is required
• The ability to volunteer 1-2 hour min. per week

QUALIFICATIONS & ATTRIBUTES

• Minimum 3 years of experience, or a combination of relevant education and practical experience in HR, recruitment, volunteer management, or a related field, with demonstrated involvement in supporting recruitment and onboarding processes
• Reliable and committed Demonstrates consistency, follow-through, and accountability in managing the recruitment pipeline and responding to applicants in a timely, professional manner.
• Friendly and positive attitude Approaches applicants, volunteers, and team members with warmth, patience, and enthusiasm, helping create a welcoming and supportive volunteer experience.
• Open and honest communication style Communicates transparently and respectfully, ensuring expectations, timelines, and next steps are always clear for applicants and team managers.
• Strong written and verbal communication skills Able to craft professional messages, respond to inquiries, and collaborate effectively across teams.
• Organized and detail‑oriented Comfortable managing multiple applications, inbox inquiries, and onboarding steps while maintaining accuracy and meeting timelines.
• Ability to follow established systems and documentation Confident working within existing SOPs, templates, and workflows to ensure consistency and quality across the recruitment and onboarding process.
• Collaborative and team‑oriented Works effectively with Team Managers and the Digital Engagement Team to support recruitment needs and maintain alignment across departments.
• Tech‑savvy and comfortable with digital tools Familiar with email management, shared drives, forms, and basic tracking tools used in volunteer recruitment and onboarding.

What Fetch + Releash offers:

• Join a community of supportive dog lovers.
• Training, resources, and guidance.
• Flexible volunteering that fits your schedule and lifestyle.
• Rewarding experience of fulfilling our mission to helping dogs find their forever homes.
• Exclusive events for active volunteers only

We ask that only those who can make a serious long term commitment 1yr+ to volunteering with Fetch +Releash apply for this role.