Receptionist Volunteer

Position Purpose:

Be a vibrant part of the Food Banks Mississauga team by becoming the welcoming face to our valued food bank users, visitors, and volunteers. Not only will you play a pivotal role in ensuring a positive experience for all, but you'll also be at the heart of our dynamic administrative operations. Join us in creating a warm and impactful environment!

Time Commitment:

At least one predetermined shift per week, with opportunities to fill in as needed.

• Monday, Tuesday, Wednesday 1:00-2:00
• Thursdays 10:00-1:00
• Friday 9:00-1:00

Location:

On-site at the Food Banks Mississauga Office, 4544 Eastgate Parkway, Mississauga.

Reports to:

Office & Community Support Coordinator

Responsibilities:

• Embrace the opportunity to be the face of our organization, welcoming clients, visitors, and volunteers with a warm and professional demeanour.
• Navigate the dynamic world of mail management, ensuring all incoming and outgoing mail is handled efficiently.
• Serve as the gateway to our Volunteer Lounge, offering assistance with check-ins when needed, and maintaining a clean and well-stocked environment with water, coffee, and some sweet treats for our volunteers.
• Take charge of our communication hub by handling incoming calls and emails, ensuring they are promptly directed to the right destination.
• Dive into a variety of general administrative tasks, from preparing mailings, to managing survey data, performing data entry, monitoring inventory, and maintaining the supplies in our bustling volunteer lounge.

Qualifications:

• Exceptional communication skills in English, both written and spoken.
• Proficiency in multiple languages is a valuable asset but not required.
• Outstanding customer service abilities, enabling effective collaboration with diverse individuals.
• Fundamental numeracy and literacy skills, along with the capacity to follow established procedures.
• Meticulous attention to detail and a strong grasp of time management and organizational competencies.
• Demonstrated capability to work independently with proficiency in typing and computer usage.
• A deep commitment to respecting the privacy and dignity of those in need of emergency food assistance.
• Experience in working with vulnerable populations is considered a valuable asset.

Support Provided

• Ongoing, hands-on training and support from staff and other volunteers.
• Mandatory in-person training sessions before commencing role.
• Check-ins to provide feedback and facilitate discussion.

Benefits:

• Contribute to the seamless operation of Food Bank Mississauga's office.
• Gain valuable experience and enhance your administrative skills.
• Create a meaningful impact in your local community
• Meet new people who share the same passion for helping others
• Be a part of a great team!

As part of its commitment to racial justice and reconciliation, Food Banks Mississauga encourages candidates who are Black, Indigenous, and People of Colour to apply for this position. We welcome and encourage applications from people with disabilities. Accommodations are available on request for volunteers taking part in all aspects of the selection process.