Project ReSet & T4C Caseworker & Knowledge Mobilization

Job Posting: Project ReSet & T4C Caseworker & Knowledge Mobilization

TITLE: Project ReSet & T4C Caseworker & Knowledge Mobilization Lead

LOCATION(S): Mobile community work throughout Eastern Ontario; with Carling office location
HOURS: 35 hours per week; Full-time with benefits.

SALARY: $ 56,323.00- $61,549.00 per annum based on experience.

EMPLOYER: John Howard Society of Ottawa

HOW TO APPLY: Please submit your cover letter and resume through the John Howard Society of Ottawa’s website, under the Careers tab at: https://johnhoward.on.ca/ottawa/careers/

PLEASE include job title in COVER LETTER. Resumes with no cover letter will NOT be reviewed.

CLOSING DATE: March 1st, 2026

About the environment: Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after the eligibility waiting period, and opportunities for continual learning and development.

About who we support: Our employees are supporting a diverse client group including youth and adults, of all genders, from a wide cross-section of social, ethnic, linguistic, and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative, and evidence-informed approaches.

About diversity at JHS Ottawa: The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, indigenous people, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain an equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role: The Project ReSet program works with individuals (& families) who are at risk of promoting, supporting, or committing violence or high-risk behaviour related to an ideology targeting identifiable persons, groups, or institutions. The T4C program works with individuals engaged in or involved with streetlevel violence.

This role has two main functions. The Knowledge Mobilization aspect relates to researching, developing, and facilitating education sessions, trainings, or groups, as needed, to a wide range of community partners, agencies, professionals, institutions, and clients. As a caseworker in the Project ReSet & T4C programs, you will provide responsive, individualized case management and wraparound support and services in the community and/or institutions. Services are person-centered, and so, the needs, strengths, and goals of the client guide the intervention plan. The goal is to enhance protective factors, reduce risk and vulnerability factors, and improve community connection. Travel throughout Eastern Ontario is required regularly.

If you’re right for this role, you’ll be natural at:

Understanding and working with individuals who face multiple barriers, both at a systemic and individual level (mental health, justice involvement, substance use, history of trauma).

Building rapport and engage with participants and their families to develop and design strategic interventions for those who are involved in or at risk of targeted violence.

Researching, developing and facilitating education sessions, training, and groups, with professionals and participants.

Speaking in public, engaging with the community, families, law enforcement partners, and other professionals.

Taking initiative, adapting to ever-changing demands and priorities, working under tight timelines, being extremely organized, and having strong communication skills to support the overall position.

You'll stand out if you have...

Thorough understanding and experience applying Cognitive Behavioural, Social Learning, and Social Ecological approaches, as well as Motivational Interviewing.

Understanding of trauma and its implications for those individuals intended by this project.

An understanding of the process of radicalization and factors that may lead someone to become radicalized,

An understanding of the process or factors leading to involvement in street-level violence

Strong understanding of applying culturally responsive strategies to case management.

Experience and commitment to working with marginalized populations in a dignified and respectful manner.

As the right candidate, you will bring positive energy, dedication, reliability, and discipline to your central responsibilities, which include:

Providing intensive case management in the community, at institutions, or the office, including both direct counseling / support and bridging to other services.

Developing and providing training to our many partners, families, professionals, and individuals involved in the program.

Travel throughout Eastern Ontario to support the goals of the projects. You have a unique history. Does it include the education and experience listed below?

A post-secondary degree or diploma in the field of social sciences or relevant lived experience.

Minimum two years of experience providing direct intervention to at-risk/justice-involved transition-aged youth and/or adults and their families.

Experience and ability to work with various aspects of the youth and adult justice systems, including diversion, detention, custody, probation, and parole, as well as police services.

SUCCESSFUL CANDIDATES WILL have:

An updated clear Criminal Record Check working with a vulnerable population.

Obtain clearance with the Correctional Service of Canada for federal institution meetings, and with provincial institutions (Ottawa Carleton Detention Centre), Royal Canadian Mounted Police, and/or the Ottawa Police Service.

Be supported by the JHS Clinical Director and Program Coordinator.

Have a valid driver’s license and a reliable vehicle for working with clients in the community.

Be willing to work at multiple site locations (Carling and Kanata office sites, community work).

LANGUAGES: Advanced competencies (written and oral) in English and French or Arabic.

You’re a fit with our organizational culture, if you mirror our values in the way you work:

You are committed to providing the highest quality of care for the individuals you support, through responsive, innovative, and evidence-informed approaches.

Driven by curiosity, you adapt to achieve the best results for the clients/communities you serve.

Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.

As a leader, you lead in a way that helps employees live their strengths and reach their potential.

Lead with compassion and help JHS build a culture of listening, mutual support and connections.

You’re a fit with our organizational culture if you believe:

In building meaningful connections across our programs, partners, and neighbourhoods fosters inclusion and empowerment.

In a person-centered approach, recognizing the value, expertise, and capacity of everyone to make choices that lead to their best self.

That systemic inequalities exist, and all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion, and other supports.

In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability.

In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.

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