Project Evaluator

POSITION TYPE: Full-time Contract (8-9 Months — Possibility of Extension)

DEPARTMENT: Supporting Black Canadian Communities Initiatives (SBCCI)

AFFILIATION: Non-Unionized Position

LOCATION: Tropicana’s Head Office, 1385 Huntingwood Drive, Scarborough, ON

HOURS: 9am – 5pm, Mon – Fri; 35 hours per week. Occasional Evenings & Weekends as required for facilitation of programs

SALARY: $68,000 - $80,000

START DATE: September 2025

For over 45 years, Tropicana has been a pillar of strength and support, proudly standing as one of Canada’s largest Black-led, Black-serving, and Black-focused organizations.

We offer

Sick/Personal days

Vacation days

Employee Assistance Program

On-site gym facility

Free parking on-site

About the Position

The Project Evaluator is responsible for supporting the design, coordination, and implementation of evaluation strategies across organizational programs and initiatives. This position reports to the Manager, SBCCI Program.

Areas of Responsibility

Planning & Program Development:

• Support the development of evaluation plans and performance measurement frameworks for new and ongoing projects for SBCCI and other departments
• Assist in aligning evaluation activities with organizational strategic goals, funder requirements, and community priorities.
• Participate in internal planning sessions to advise on how evaluation data can inform future program development and innovation.

Evaluation Implementation & Data Collection:

• Administer and refine data collection tools such as surveys, focus group guides, interview protocols, and observation checklists.
• Coordinate the scheduling and facilitation of interviews and focus groups with program participants, staff, and community stakeholders.
• Maintain clear documentation of evaluation procedures, consent processes, and feedback mechanisms.

Data Analysis & Reporting:

• Analyze and disseminate evaluation findings to support internal and external knowledge sharing.
• Analyze survey data, focus group transcripts, and other evaluation inputs using appropriate software (e.g., Excel, Power BI, SPSS, Python).
• Clearly translate findings from evaluation reports and other tools into learning products (slide decks, dashboards, summary briefs) to support decision-making and organizational learning.
• Provide coaching and support to program staff in using evaluation tools, interpreting data, and applying findings to improve practice.
• Lead or assist in the facilitation of training workshops on monitoring and evaluation (M&E) principles and methods.

Skills and Qualifications

• Post-secondary education in Social Sciences, Public Policy, Community Development, Program Evaluation, or a related field or an equivalent combination of education and experience.
• Minimum 3 years of experience conducting program evaluation or community-based research.
• Demonstrated experience in both qualitative and quantitative evaluation methods.
• Strong ability to manage multiple evaluation projects across programs with varying timelines and scopes.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, SPSS, Python).
• Excellent written and verbal communication skills, with the ability to translate data into accessible and actionable insights.
• Passion for sharing knowledge and collaborating with individuals at all levels of the organization.
• Lived experience within the Black, African, or Caribbean communities is strongly preferred.
• Understanding of equity-focused, culturally responsive, or anti-racist evaluation frameworks.
• Familiarity with nonprofit and community-based program environments, including funding and reporting cycles.
• Strong organizational and time management skills, with great attention to detail.
• Resourcefulness and an ability to learn and adapt quickly to new tools and evaluation needs.

About the Organization

For over 45 years, Tropicana has been a pillar of strength and support, proudly standing as one of Canada’s largest Black-led, Black-serving, and Black-focused organizations. Our mission is to provide access to opportunities that lead to personal success and positive life decisions for Black, African, and Caribbean individuals, as well as others facing barriers. This includes those who experience challenges in education, language, finances, and social circumstances.

We are dedicated to empowering our community through culturally responsive services in education, employment, and community development. Tropicana is committed to making a lasting impact, with programs designed to address the unique needs of the populations we serve. Our motto, "We Change Lives," reflects our unwavering commitment to driving meaningful change for those we support.

Although we appreciate each application, only those candidates being considered for the position will be contacted.

Tropicana Community Services commits to promoting inclusion, diversity, equity, and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures. Tropicana Community Services will aim to ensure that our staff reflect the experience, skills and diversity of the communities we serve and create an inclusive, barrier-free work environment, beginning with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please contact Human Resources. All information received in relation to accommodation will be kept confidential.