Project Coordinator

Who We Are

Located in Ontario, Asurtec Solutions Inc. is a virtual IT company dedicated to supporting non-profit organizations in maximizing their impact. Our mission is to partner with community, health, and social service organizations to empower them with technology and data solutions that drive their mission forward.

At Asurtec, we pride ourselves on being the go-to resource for organizations seeking comprehensive IT support, data management solutions, and strategic guidance. We have continuously grown over the past 10 years, and this growth trajectory continues with exciting opportunities like this one.

Advantages of working with Asurtec:

• Collaborative culture that values innovation, diversity, and continuous learning.
• Competitive compensation package and opportunities through professional growth and development.
• Flexible work arrangement and supportive team environment that prioritizes work-life balance.

We are seeking a highly organized and motivated Project Coordinator to join our dynamic team. In this role, you will work collaboratively with members of the Asurtec Data team and provincial stakeholders particularly Addictions and Mental Health Ontario (AMHO) to advance the onboarding of all Ministry of Health-funded mental health and addictions organizations to the Provincial Data Set (MDA-PDS). The MHA-PDS initiative involves standardizing data definitions, collection and reporting across the mental health and addictions sector. The eventual goal is to create a centralized data repository to enable the use of data for service planning and decision-making for MHA providers as well as for provincial funders.

Status: contract position up to 12 months, 1.0 FTE start date last week of July 2025.

Location: Work from home, based in Toronto and surrounding area.

As a condition of employment: The successful candidate must be legally able to work in Canada and willing to undertake the completion of a vulnerable sector screening with police services.

Reporting to: Director, Data Strategy, Quality and Evaluation

Position Overview:

1. Be a primary point of contact for numerous MHA organizations, client management system (CMS) vendors, and other partners to facilitate communication, coordinate activities and outreach efforts. The preliminary focus will be supporting MHA organizations that are currently using a PDS-compliant CMS and are taking steps to submit and optimize data. Through relationship building across multiple stakeholder groups including provider organizations, trainers, and vendors, the Project Coordinator will serve as the central contact for adoption of the PDS among AMHO organizations across Ontario.
2. Play an important role in supporting MHA organizations in the adoption of the MHA PDS through 1:1 support, design and delivery of presentations, webinars and tools, lead meetings with organizations to identify and solve technical issues related to data collection, workflow design, report optimization and data submission.
3. Be detail-oriented and collaborative team player committed to playing a key role in strengthening Ontario’s health data ecosystem by ensuring that organizations are informed, prepared, and equipped to participate in standardized data collection and reporting.

Qualifications and Education

• Bachelor’s degree in social science, technology or equivalent related degree. Master’s Degree in a related field would be considered an asset.
• At least 5 years of experience in a project coordination role including 3+ years of experience in the mental health and addictions sector, ideally within a community-based setting working with CMS or similar systems.
• Experience delivering 1:1 support, training sessions, or facilitating webinars to staff and management.
• Demonstrated ability to manage multiple priorities and maintain detailed tracking systems (e.g., CRM, spreadsheets, project tools).
• Proficient with digital tools and virtual meeting platforms including MS 365, SharePoint and OneDrive, MS Teams and Zoom, Adobe Reader.

Compensation: $63,000 - $67,000 per year commensurate with qualifications.

Main responsibilities but not limited to:

Onboarding Support and Coordination

1. Act as the primary liaison between Asurtec, MHA organizations, vendors, and AMHO to ensure clear, timely communication and alignment with MHA PDS requirements.
2. Provide tailored onboarding support to MHA organizations across Ontario, including scheduling and facilitating introductory calls, walkthroughs, and follow-ups based on each organization’s readiness.
3. Support outreach, communication, and follow-up with MHA organizations at all stages of onboarding to maintain momentum for meeting timelines and support informed decision-making.
4. Coordinate onboarding for MHA organizations migrating to new client management systems, including communications, training development, data quality assurance, change management, and reporting support.
5. Collect and maintain narrative summaries, metrics, and data visualizations to track onboarding progress.

Resource Development and Dissemination

1. Maintain and update onboarding materials, FAQs, and templates in response to evolving guidance and agency feedback and needs.
2. Support the development and delivery of practical tools, guidance, and training materials in collaboration with stakeholders to promote PDS adoption at various readiness stages.
3. Produce and distribute live or recorded training sessions, webinars, and accessible resources to assist organizations during onboarding.

Stakeholder Engagement and Teamwork

1. Collaborate with project managers, analysts, health system experts, and government stakeholders in a cross-functional team.
2. Participate in weekly team check-ins, escalate issues, and contribute to ongoing process improvements.
3. Track and report agency progress, ensuring timelines and milestones are met.
4. Manage scheduling for information sessions and other stakeholder activities considering availability of all participants.
5. Contribute to the final report summarizing onboarding status, challenges, and barriers for AMHO members.
6. Attend Community of Practice meetings and other sector engagements as needed.

Preferred

• Experience with client information systems (e.g., Canadatalyst, TREAT, EMHWare, CanadaseWORKS, CRMS, EMRs).
• Familiarity with health data standards, privacy requirements, and reporting workflows in Ontario.
• Background in social work, community health, or a related field.

Accommodation, Diversity, Equity and Accessibility Statement:

Asurtec Solutions Inc. is committed to fostering a diverse, inclusive, and accessible workplace where all employees feel valued, respected, and supported. We believe that diversity enriches our workforce and enhances our ability to innovate and thrive as an organization. We welcome applications from qualified individuals from diverse backgrounds, including but not limited to race, ancestry, ethnicity, citizenship, sex, gender identity, sexual orientation, age, marital status, family status, ability, or any other characteristics protected by the Ontario Human Rights Code.

In accordance with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA), Asurtec is dedicated to ensuring accessibility for all Ontarians. Asurtec Solutions Inc. is committed to meeting the accessibility needs of persons with disabilities in compliance with the AODA and Ontario Human Rights Code. We will work with applicants requesting accommodation at any stage of the hiring process to ensure their needs are met.

For inquiries or to request accommodation, please contact HR@asurtec.com

Please submit your resume and a brief cover letter to HR@asurtec.com outlining your experience and interest in this role no later than July 15, 2025. Interviews will be conducted on a rolling basis, so early application is strongly encouraged.